As a telecom engineer, they have talented resources that are capable of helping customers implement their product. Very professional and easy to work with. They are focused on marketing campaigns and reporting, and they seem to do a good job of it.

The UI for SIP connectivity for Header and UUI data is simple, and clear, making for a solid integration.

The website is responsive, and the necessary tools are readily available. Review collected by and hosted on G2.com.

You have to get a support account in order to access documentation. Rolling pools of DNIS are terrible, and Invoca should be forcing their customers into SIP headers with UUI values.

I am not happy with how many phone numbers we were told to get. The 2700+ toll free numbers have a monthly cost, but the bigger impact is on the administration team trying to simplify and clarify the configuration. Explaining how those work is challenging, so the easier the better.

I will also say, in general, that Marketing groups need to stop buying TFNs. You can use just one by asking the caller which campaign they saw. Review collected by and hosted on G2.com.