Expensify Reviews & Product Details

I use Expensify for expenses related to work, like travel and social events. I appreciate how it makes expense submission and approval easy. I like the simplicity and UI, as well as the new AI features. The automatic scanning of expenses and flagging errors are great because they help me submit my expenses faster and save time. The initial setup was super easy for the expense submission side. Review collected by and hosted on G2.com.

The AI that leaves comments inside reports was not really helpful because it tried to analyze the discussion between me and the expense approval, but the summary was weird. I think later it was removed. The automatic scanning can be improved too, as it still can't fully understand the content of the expense if the bill is in a non-English language. Review collected by and hosted on G2.com.

We use Expensify regularly at work to manage employee expenses and reimbursements. I personally use it to submit expense reports for travel, meals, and other work-related costs. The receipt scanning feature is very helpful because I can upload a receipt directly from my phone, and Expensify automatically extracts details like the amount, date, and merchant.

I also like how expense reports are organized and easy to submit with just a few clicks. Our finance team uses Expensify to review, approve, and reimburse expenses, so the entire process stays centralized and transparent. This has made expense reporting much faster and less error-prone compared to manual tracking. Review collected by and hosted on G2.com.

Expensify works well overall, but sometimes the receipt scanning is not fully accurate and needs manual correction. Uploading multiple receipts at once can also feel a bit slow on the mobile app. These are minor issues, but improving scan accuracy and performance would make the experience smoother. Review collected by and hosted on G2.com.

Expensify uploads everything automatically! I love that it automatically codes or categorizes most of my expenses, so I usually only have to review and add a note. It is such an intuitive platform that learns from my spending habits! Review collected by and hosted on G2.com.

The software sometimes miscodes my expenses, so I have to doublecheck everything. It also takes longer than I would expect for some expenses to upload to the website, so I have to wait a few times a week to submit. Review collected by and hosted on G2.com.

Expensify makes expense management effortless. I love how easy it is to snap a photo of a receipt and have the details automatically extracted—no more manual entry! The intuitive interface and SmartScan feature save me time and reduce errors. Plus, the seamless integration with accounting tools keeps everything organized and efficient. It’s simple, fast, and perfect for staying on top of expenses whether I’m at my desk or on the go. Review collected by and hosted on G2.com.

While Expensify is great overall, there are a few drawbacks. The pricing can feel high for smaller businesses or individual users. SmartScan is helpful but not always perfect—sometimes receipts need manual corrections. Advanced features like policy setup and reporting have a learning curve, and customer support can be slow during peak times. Review collected by and hosted on G2.com.

The biggest win with Expensify is how little thinking it requires from users. Scanning receipts auto categorizing expenses, and sinking everything into one place has made expense reporting almost effortless. Even team member who disliked expense tools picked it up quickly without much training. Review collected by and hosted on G2.com.

Sum of the advanced rules and approvals were flow take time to configure properly especially for larger team. Also occasional receipt misreads he still needs manual correction, though this happens less often expected. Review collected by and hosted on G2.com.

I've been using Expensify for several months now to manage both personal and business expenses, and the thing I like best is how straightforward and intuitive the whole process feels. Uploading receipts takes seconds I just snap a photo, and the app's SmartScan l usually captures all the key details without any extra typing. Having everything synced between between mobile and desktop means I Can add an expense on the go and finish the report later without losing anything. Review collected by and hosted on G2.com.

For brand new users, some of the workflow steps aren't immediately obvious, so there's a slight learning curve before everything feels natural. Review collected by and hosted on G2.com.

What I appreciate most about Expensify is how straightforward and intuitive it makes the process of expense reporting and reimbursement. The automatic receipt scanning, expense categorization, and direct syncing with accounting systems such as QuickBooks or NetSuite save significant time and help minimize manual mistakes.

I also find it very convenient that the mobile app functions smoothly, enabling users to submit or approve expenses while on the move. This feature truly enhances efficiency for both employees and managers. Review collected by and hosted on G2.com.

While Expensify is a great tool overall, it can sometimes be a bit complex to set up and customize for specific company policies. The user interface, especially for admin functions, can feel unintuitive at first, and receipt scanning accuracy occasionally requires manual correction.

That said, once the system is properly configured, it runs smoothly and greatly simplifies expense management. Review collected by and hosted on G2.com.

• SmartScan efficiency: Automatically reads and pre-fills receipt details, reducing manual data entry.

• Time-saving workflow: Streamlines expense reporting and approval processes, reclaiming time otherwise spent on manual tasks.

• Easy submission: Simple and intuitive process to complete reports and submit to supervisors.

• Accurate mileage tracking: Built-in GPS odometer tracker works reliably and is easy to use.

• User-friendly for managers: Enables quick, bulk approval or rejection of staff expense reports.

• Organization-wide efficiency: Simplifies expense management for both staff and supervisors, creating a smoother workflow.

• Overall reliability: Consistent performance and intuitive design make it a dependable tool for everyday use. Review collected by and hosted on G2.com.

Some improvement in the way we bulk-review would be nice. Review collected by and hosted on G2.com.

Fairly simple QBO integration. Easy for employees to use and submit expenses. Review collected by and hosted on G2.com.

Integration tradeoffs - If you want to export reports with multiple locations, you need to do so with a journal entry. Ex. Manager travels to different plants. But, expensify does not provide tax support for journal entries. If your expenses have tax rates - and what expenses don't have taxes - then your journal entry reports will fail often. This is not a supported pathway by expensify, not sure why they provide the option.

Customer support - There is no account contact person. You have to use a generic chat service. The system seems designed to frustrate you out of getting help. It took days to start a ticket with them, I had to follow up every week to see if there was any progress, and was told they were working on it. I never got a resolution to the problem. Then was generically referred to their FAQ section. Review collected by and hosted on G2.com.

It is easier to track expenses and I believe its easy to view and approve the expenses as well. I like the category wise bifurcation. On my laptop, it flows nicely and the legacy version, in my opinion, is more versatile. Payments and reimbursements are better there as you can easily create a report there. I use it every week to submit bills with my company. Review collected by and hosted on G2.com.

I would prefer it was also segregated date wise and a subtotal was displaced for each date. Mobile app needs improvement. It could be similar to SmartReceipts app where it is much easier to upload and submit the receipts. The UI needs a lot of improvement. The team should focus on the app from the perspective of a new user and right now for a first time user, its a bit confusing. Also, the app reached through the inbox option should be the face of the app when you log in. Also, the SQL sorting that the app uses is not great as it returns false data. Review collected by and hosted on G2.com.