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I especially like that it tells you exactly when to expect your reimbursement, which makes the process feel transparent and reliable. Review collected by and hosted on G2.com.
At times the receipt capture feature can time out or fail to upload, which can be frustrating if the physical receipt has already been discarded. A more reliable capture function would make the experience nearly perfect. Must use camera Flash to capture receipt. Review collected by and hosted on G2.com.
Hi there,
Thanks so much for your review! We're so glad to hear that you find Expensify fast, efficient, and transparent — especially when it comes to tracking reimbursements. That reliability is exactly what we aim for!
Sorry to hear about the occasional trouble with receipt capture. SmartScan should work smoothly in all cases, so we’d love to take a closer look. Could you reach out to us at concierge@expensify.com? Our team can check your account and ensure any SmartScan upload issues are properly recorded and resolved.
We really appreciate your feedback and for helping us continue to improve the experience for all users.
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