Job Costing Software

My only complaint is that when using a board for metrics it does "averages of averages" so that sub total rates and percentages are incorrect. The good news is that the agents will do the math right, so if you use the agents to generate reports instead of the reporting UI you can get proper rate answers. Review collected by and hosted on G2.com.

Deal pipeline, new client onboarding, new employee onboarding, services demand to employee availability tracking and suggestions, client health and financials, process compliance, project tracking and leadership priorities and follow-through. Review collected by and hosted on G2.com.

I don’t have any major complaints, but the interface can feel overwhelming at times, especially for new users. With so many features, screens, and configuration options, it takes a while to get comfortable and become familiar with the platform.

I’ve also found that setting up advanced filters or customized dashboards comes with a learning curve. They’re powerful once configured, but they aren’t always intuitive if you only use them occasionally.

Aside from these minor points, Jira has been reliable for managing defects and supporting Agile development across the project lifecycle. Review collected by and hosted on G2.com.

Jira helps me manage software development work and track defects in a structured, organized way. I use it to log bugs, follow their progress through different stages, collaborate with developers, and verify fixes before closing issues. Rather than handling defects through emails or spreadsheets, everything stays in one place with full history, clear visibility, and better accountability.

It also supports sprint planning by keeping user stories, tasks, and bug fixes together, which makes priorities and release progress easier to understand. Having comments, attachments, and status updates tied directly to each issue improves communication and reduces back-and-forth across the team.

The biggest benefit for me is stronger collaboration and traceability. Jira keeps the entire bug lifecycle consistent, reduces confusion, and makes it straightforward to track each issue from the moment it’s reported through resolution and final verification. Review collected by and hosted on G2.com.

the ai and how it shows up on the plan, dashboard and uses. Many times did not work and or plans are confusing and how it shows up on the page makes no sense eg dashboard / use Review collected by and hosted on G2.com.

Prioritizing, planning, and management. Helps me stay focused + connect with team and community. Way more productive in saving my own time + scaling tasks. Review collected by and hosted on G2.com.

I would love to be able to review a start date and a due date in my tasks or task manager instead of only having the visibility of the due date. I would also love to see more flexibility in the rules and the automation. Today, when I assign another team member a task, they don't see it until the due date. It doesn't pop up on their list, whereas if I could assign a start date and a due date, they would get notified of that instead of it barring out all the dates in between. Review collected by and hosted on G2.com.

I find Asana helps me maintain consistency in managing events and pipelines without relying on email and Teams, allowing seamless collaboration. Forms shift work to submitters, and AI rules efficiently automate tasks, ensuring progress tracking. Document uploads streamline sponsor onboarding, and aligning tasks with Outlook keeps everything organized. Review collected by and hosted on G2.com.

What frustrates me most about Notion is how sluggish it becomes once you start building larger databases or heavier pages—the performance lag is real, and it’s especially noticeable on mobile.

Search can also feel surprisingly clunky. When you have a massive workspace, finding a specific note often ends up being harder than it should be.

I’m also not a big fan of the steep learning curve for new team members, and offline mode still feels pretty unreliable if you suddenly lose Wi‑Fi in the middle of working. Review collected by and hosted on G2.com.

What it really solves for me is app overload. Before, I was constantly bouncing between separate tools for notes, project boards, and docs, but Notion brings all of that under one roof.

Thanks to the block system, I’m not forced into a rigid, pre-built layout. I can structure pages in a way that matches how I actually think and work. That saves me a ton of time on context-switching, keeps my personal stuff organized, and helps ensure my team is always looking at the exact same source of truth. Review collected by and hosted on G2.com.

the higher ongoing cost per user, most work requires an internet connection, Review collected by and hosted on G2.com.

We use Smartsheet as a centralised source of truth where all relevant project information, tasks, timelines, responsibilities, and updates are stored and managed in one place. This reduces the need to maintain multiple files and helps prevent duplicated, outdated, or conflicting information. Team members can access the latest data in real time, making it easier to monitor progress, coordinate activities, and ensure everyone is working from the same information.

Smartsheet also improves visibility and accountability by clearly showing task owners, deadlines, project status, and outstanding actions. Its automated reminders and notifications reduce manual follow-ups, while dashboards and reports allow us to quickly identify priorities, delays, and potential issues. Overall, it helps us save time, streamline communication, and manage our work more consistently and efficiently. Review collected by and hosted on G2.com.

Acumatica 2025 R2 is a solid step forward, and most of the improvements have made everyday work smoother. If I had one suggestion, it would be to continue building on the Modern UI by offering even more personalized and role-based workspaces so users can focus only on the information they need. That would make onboarding new users even easier.

I'd also love to see more ready-to-use dashboards, reports, and automation templates for common business scenarios. Acumatica already offers excellent flexibility, and expanding these out-of-the-box features would help organizations realize value even faster without additional configuration.

Overall, the direction Acumatica is taking is very encouraging. The platform keeps getting better with every release, and I'm excited to see how future versions continue to improve the user experience. Review collected by and hosted on G2.com.

Acumatica has really helped us streamline multiple processes that used to be scattered across different tools. For example, tracking project costs, managing production orders, and handling inventory used to take a lot of manual effort and cross-checking. With Acumatica, most of this happens in one place, so I spend less time reconciling data and more time on actual decision-making. It also gives real-time visibility into our operations, which helps me catch issues early and keeps the team more coordinated. Overall, it’s saving time, reducing errors, and making daily work much smoother. Review collected by and hosted on G2.com.

While Procore is generally very user-friendly, some of our more seasoned employees still find the interface challenging to navigate. It would be beneficial if users had the ability to customize their home page and choose how information is displayed. For example, providing an option to view project areas as folders and files—similar to the layout of a computer's file explorer—could make navigation more intuitive for users who are more comfortable with traditional file management systems. Offering customizable views would help accommodate different user preferences and improve adoption across all experience levels. Review collected by and hosted on G2.com.

At present, Procore is not solving any significant challenges for me personally, as I am not the Procore Administrator for our company. However, if I were in that role, one enhancement I would recommend is increased flexibility within the Schedule tool.

Currently, the Schedule tool primarily supports Microsoft Project file formats, which limits the ability to incorporate other valuable project-planning resources. I would like to see support for additional file types such as PDF, Word, and Excel documents. Many aspects of schedule planning and project coordination rely on visual aids, reference documents, and supplemental tracking tools that cannot always be captured within a Microsoft Project file.

Allowing multiple file types and folder structures within the Schedule tool would provide greater flexibility, improve accessibility for team members, and create a more comprehensive project planning environment. This enhancement would help teams centralize all schedule-related information in one location while accommodating different planning and communication styles. Review collected by and hosted on G2.com.

It would be helpful to be able to edit items that have been approved but not yet sent. For example, a change order might be approved but still need additional information once it’s viewed in the pay app. Review collected by and hosted on G2.com.

GCPay shows all open projects along with the most recently submitted pay apps, which makes it much easier to stay organized and manage projects efficiently. Before using GCPay, we spent a lot of time each month just confirming which pay app had actually been submitted. Now that information is clear at a glance, saving us time and helping keep customer payments moving, so the pricing feels justified. Review collected by and hosted on G2.com.

I think sometimes, NetSuite can be very slow. Also, customer service can be a bit frustrating because when you reach them, they ask you too many questions to get to the bottom of a problem. I expected them to have better knowledge since it feels like they're asking questions as if you're using NetSuite for the first time. So, having better customer support would be helpful. Review collected by and hosted on G2.com.

I use NetSuite as our ERP system to efficiently manage financial data, supply chain, and fixed assets. It simplifies month-end reconciliation, supports global scalability, and is easily customizable. Quick save searches and multitasking enhance its efficiency. Review collected by and hosted on G2.com.

The fact that the worksheets don't always attach to the type of ticket they belong to is a bit frustrating. I have to manually attach them with tickets like onboardings. It would be better if we could create a ticket type and have the worksheet applied directly to that type of ticket. Review collected by and hosted on G2.com.

I use Syncro to keep billing, devices, and service requests in order, handling billing by logged hours efficiently. It integrates well with tools like Domotz and Hudu, automating ticket creation and tracking client information precisely. Batch scripts save time, and AI tools aid in consistent documentation and analysis. Review collected by and hosted on G2.com.

Nothing really stands out as a drawback for me. I mainly use BigTime to record my time and pull reports, and in that part of the product I haven't run into anything that slows me down. Review collected by and hosted on G2.com.

It keeps my time records accurate and easy to check as I go, so I'm not fi xing entries at the end of the month. It also gives management and accounting a direct view of what I've been working on, which keeps reporting simple. Being able to get to it from anywhere means my time actually gets logged when the work happens. Review collected by and hosted on G2.com.

Deeper integrations and continued growth of the AI capabilities are the biggest opportunities for improvement. While Planhat integrates with many systems, there is still room to streamline data sharing and reduce manual effort between platforms. The AI functionality has improved significantly, but I would like to see tighter integration with tools such as Microsoft Copilot to automatically capture meeting insights, action items, and customer context without requiring additional manual steps. Review collected by and hosted on G2.com.

Planhat solves the challenge of having customer data, engagement history, health metrics, success plans, and action items spread across multiple systems. By bringing everything into a single platform, it gives our Customer Success, Sales, and Leadership teams a shared view of the customer and helps ensure everyone is working from the same information.

For me personally, the biggest benefit is efficiency and visibility. Planhat allows me to quickly understand account health, identify risks, track customer goals, and prepare for executive conversations without spending hours gathering information from different tools. It has also helped us scale our Customer Success program, operate more proactively, and make more data-driven decisions across a large customer portfolio. Review collected by and hosted on G2.com.

Reporting is still the area that needs the most improvement. At times, reports don't display the expected information, such as accurate dates or filtered data, and customizing reports can be frustrating. I would also like to see a more modern interface and faster report generation, as that would make it much easier to analyze data and prepare customer reports. Review collected by and hosted on G2.com.

The remote management tool is also great, with terrific back-end management of client machines. This integrates into the CRM as well. It's very full-featured and useful, it allows us to automate the ticketing system, and it allows us to monitor and generate alerts for services to run smoothly and timely. Review collected by and hosted on G2.com.

Sage Intacct is a powerful platform, but some features can take time to learn and fully utilize. Certain customizations and reporting configurations may require extra effort, and additional modules can increase overall costs. However, these challenges are generally outweighed by the system's functionality and benefits. Review collected by and hosted on G2.com.

Sage Intacct helps solve challenges related to manual accounting processes, fragmented financial data, and limited visibility into business performance. By automating routine financial tasks and providing real-time reporting, it improves accuracy, saves time, and enables faster decision-making. The centralized platform makes it easier to manage financial operations, monitor key metrics, and collaborate across teams, resulting in increased efficiency and productivity. Review collected by and hosted on G2.com.

I don't like how some features are so different from similar features. An example of this is that AR invoices can be unposted but not AP invoices. I would love more dashboard reports.

I wish they would integrate more things without it costing so much for us cause Unanet gets a lot qtrly from us and everyone already.

I wish utilization was easier and I don't like that it's called budget on the reports. Review collected by and hosted on G2.com.

Helps solve MLE, 1099 management with SubK portal, project management and reporting. Review collected by and hosted on G2.com.

One challenge has been getting everyone to use CMap consistently. We still rely on other tools in parallel, so some information ends up spread across different systems. As a result, I don't think we're making full use of what CMap can do yet.

There is also a bit of a learning curve at the start, particularly for new users, but that becomes easier with use and training. Review collected by and hosted on G2.com.

CMap is helping us bring project information, resource planning, timesheets, and reporting into one place. It gives better visibility of who is working on what, helps identify workload issues, and makes project tracking easier.

For me personally, it has made it easier to record time against projects, track where effort is being spent, and understand resource allocation across the business without having to ask multiple people for updates. Review collected by and hosted on G2.com.

sometimes it is having some issue while entering the time sometimes the error that we cant fix. improve the loading time Review collected by and hosted on G2.com.

Human capital management, or HCM, is one module that we got hooked on. The employee self-service portal makes our employees more than content. Similarly, in our customer-facing business, an excellent CRM helped our sales, marketing, and after-sales teams align their interests with customers, making them our loyal ambassadors. Review collected by and hosted on G2.com.

I use ePROMIS ERP for entering employees' timesheets. It's easy to understand and use, requiring minimal training. Review collected by and hosted on G2.com.

- A lot of the material in the Learning Hub and help documentation is outdated. Trying to follow the steps is often guesswork as they no longer relate to the current system

- it seems that sharing ideas to the Idea Portal is of no use. There are many great ideas that seem to be simple fixes but have been sitting there for literal years.

- known defects within the system take a long time to be resolved

- invoice template editor isn't user friendly, also there is no ability to edit number of decimal places for percent complete Review collected by and hosted on G2.com.

Consolidation of multiple programs into one source

User friendly interface

Replacing archaic software Review collected by and hosted on G2.com.

Rillet is clearly built for the modern finance stack, and it does that very well. If you're in GovCon and need a DCAA-approved accounting system, that's a specific niche it isn't yet designed for, which is worth knowing if you're in that space. For everything else, it covers the bases. Review collected by and hosted on G2.com.

Rillet has completely transformed what my team spends time on. What used to be data entry and manual reconciliation is now handled automatically, which has freed up real capacity to focus on more advanced, higher-value work. The AI takes care of the prep, which means we're spending our time reviewing and making decisions rather than building from scratch every month. Review collected by and hosted on G2.com.