BizAutomation Cloud ERP Reviews & Product Details


What is BizAutomation Cloud ERP?

Is your business running multiple apps ? In a nutshell, BizAutomation takes away the pain of running your business on multiple apps. No more servers, no more Accounting here, and CRM there, etc... everything just runs beautifully on one exquisitely integrated cloud service. We call this the cloud ERP for smaller SMBs. For many smaller businesses this means they can finally replace QuickBooks, and all the other core apps that support it. The benefit is that all your departments will run on a single database cloud suite without data duplication, which is what you get when you "connect" one app to another, or even worse.. no connection at all, which means your data is runing on islands of apps. For some smaller businesses running expensive ERPs such as NetSuite, or Acumatica, which they didn't realize were expensive until after taking the plunge, you'll be happy to hear that our pricing is all inclusive. No games, no bait and switch shenanigans.

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BizAutomation Cloud ERP Profile Details

BizAutomation Cloud ERP Profile Details

Vendor
BizAutomation Cloud ERP
Company Website
Year Founded
2003
HQ Location
Santa Ana, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
2
Twitter
@bizautomation
Twitter Followers
286
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Companies Using BizAutomation Cloud ERP

CPA Practice Advisor
Twohubs.com
Artisanmed
Audiogenex
TurfHound

BizAutomation Cloud ERP Reviews

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1-21 of 21 total BizAutomation reviews

BizAutomation Cloud ERP Reviews

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1-21 of 21 total BizAutomation reviews
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Business Solution Consultant / Founder
Information Technology and Services
Small-Business
(2-10 employees)
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"True Cloud ERP that is for SMB space"

What do you like best?

I love that this solution is a true cloud, strong accounting, inventory controls, CRM and Ecommerce on one database! If you are growing out of Quickbooks and not ready for a NetSuite or Acumatica then this is the solution for the feature & functions for the price!

What do you dislike?

Reporting could be much better and I was told they are working on upgrading it. Not able to only use accounting solution and then add modules that are needed although for the price of the product you really can't go wrong.

Recommendations to others considering the product:

Please, when considering this solution ensure you have a project manager and a min of 60+ days for implementation.

What problems are you solving with the product? What benefits have you realized?

Removing multiple databases and versions of the truth with BA's true Cloud ERP. Most of my clients have an accounting solution, integrated with an inventory control, integrated with shipping etc. Or they will have NetSuite and that product is more that what they need both features and functions and for price. Those customers generally save $4k - $12K a yr from switching to BizAutomation.

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Regional Program Manager, Train the Trainer School West
Military
Enterprise
(10,001+ employees)
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"Made-To-Measure"

What do you like best?

BizAutomation is the Made-To-Measure Suit of the business suite world: not as expensive as full, from the ground up custom build, but bespoke enough to make you look like a million bucks. The software is flexible, and the company itself is responsive and devoted to its customers.

What do you dislike?

Some of the interface can be a bit sensitive and like many current products, may still be searching for the perfect blend of clean user interface and intuitive functionality.

Recommendations to others considering the product:

BizAutomation caters to the bulk small business ERP needs, and is continuing to develop in order to serve its target market fully. Customization is possible and flexible, with the possible caveat that extremely unique feature sets may be beyond its scope. That said, it solidly fills its niche and the customer support and flexibility in terms of development for a product at this price point has been outstanding. Since we are still in implementation I will be able to provide more specific feedback after go-live, but so far it all looks great.

What problems are you solving with the product? What benefits have you realized?

The challenge BizAutomation was brought in to address was a growing company with aging infrastructure engaged in several business lines. They provided a one-stop shop with the flexibility to build in functionality required for this unique business.

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Director Of Operations
Consumer Goods
Small-Business
(2-10 employees)
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"Comprehensive System for small to mid-sized businesses"

What do you like best?

End to end solution that allows us to manage our business and customize the data we track and analyze

What do you dislike?

As with all systems implementation was a challenge. New training videos should be a significant improvement for new users

Recommendations to others considering the product:

Have a good understanding of the business needs you are looking to find a solution for and a realistic timeline for implementation. Implementing a new system takes time and process. We took a good 6 months for users to get used to the new system and are still working out a few challenges that appeared during the process. The team at Biz, although small, has been very responsive to issues that have arisen during the process.

What problems are you solving with the product? What benefits have you realized?

We were able to customize the data we wanted to track in each area of our business. This will help us improve forecasting and product planning for years to come

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President
Small-Business
(2-10 employees)
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Verified Current User
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"Biz Automation is a powerful and cost effective ERP and ERM solution"

What do you like best?

Ongoing enhancements and development along with easy access to responsive support via telephone and email.

What do you dislike?

No dislikes so far. We are using the email, accounting, contact and client management, document archive and reporting functions.

Recommendations to others considering the product:

Explore Biz Automation before you consider any other cloud-based ERP option because the price performance value of Biz Auto is still the best by far.

What problems are you solving with the product? What benefits have you realized?

Biz Automation helps consolidate most of our business functions including accounting and record archives that can be accessed from anywhere.

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Operations Director, Americas; VP Manufacturing
Chemicals
Small-Business
(11-50 employees)
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"Business software for regular people !"

What do you like best?

1) The integration of solutions across multiple departments. 2) continuous improvement initiatives that make the product better all the time.3) how the modules are connected

What do you dislike?

I used to wish for more video tutorials to reference. Not any more - they've really increased the resources for video learning.

Recommendations to others considering the product:

There is more than one way to skin a cat, and the team at Biz has shown me they have the experience to assist clients with test driving and validating credible and often improved alternatives to "the way we've always done it".

What problems are you solving with the product? What benefits have you realized?

Effective tracking of leads to sales.

Improved efficiency for order fulfillment activities.

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Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"Running our business on a single cloud suite was a good decision"

What do you like best?

Well designed, full featured, and flexible. I like how we were able to configure all the record entry screens. In our case, we needed to custom design invoices and purchase orders, which our designer did for us.

What do you dislike?

Initially I worried that not going with one of the big name software companies would be risky, but given how much we saved, and the fact that NetSuite was sold off to Oracle convince me there's no guarantee any company you base your business on isn't subject to acquisition.

What problems are you solving with the product? What benefits have you realized?

Sales, marketing, order management, inventory, RMAs, financials, and commissions management.

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Account Executive / Materials Mngr.
Wholesale
Small-Business
(11-50 employees)
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"Competitive with Netsuite"

What do you like best?

As a wholesale distributor of Seals and Gaskets, with well over 300k line items we have been very pleased with Bizautomation and it's very comparable operation to NetSuite at a third of the cost. As a Public company it was very important to have the same quality ERP system moving forward and with Bizautomation, we feel we made the right choice!

What do you dislike?

So far nothing to report as the Biz team has worked with us very closely to eliminate any issues we have had. Great team to work with!

What problems are you solving with the product? What benefits have you realized?

One huge feature for us is the speed we can now upload orders from Amazon, Groupon and Walmart! This is feature alone will save us hours of single line order entry!

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VP Customer Development
Medical Devices
Small-Business
(2-10 employees)
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Verified Current User
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"Great business suite for our medical device distribution company"

What do you like best?

We’ve been using them for 7 years now, and run our entire business around the product. The fact that we’ve stayed with them is proof positive that we love the product.

What do you dislike?

The product works as advertised. If there are issues, they resolve them.

What problems are you solving with the product? What benefits have you realized?

We use it to use our Medical Device Distribution company, and use order management, inventory management, and other areas of the ERP extensively. More recently we've been using more of the CRM and love how it handles organization ratings and other features that help us sell more effectively.

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Office Manager
Wine and Spirits
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Verified Current User
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"Great solution for our complex business model"

What do you like best?

The flexibility of custom settings & functions and constant improvements of the system.

What do you dislike?

After better understanding of how "things flow" through the system, I can't say that I dislike any module or

What problems are you solving with the product? What benefits have you realized?

- being able to combining two separate systems (CRM and Accounting) into one system.

- mass processing orders, including charging and shipping

- cloud system allows access from anywhere anytime

- having technical support

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Small-Business
(11-50 employees)
Validated Reviewer
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"Best ERP for the money"

What do you like best?

Great value, outstanding customer service, and the flexibility to add custom features

What do you dislike?

need to enter phone numbers with dashes, instead of having a phone number formatted field

Recommendations to others considering the product:

Allow sufficient time to implement

What problems are you solving with the product? What benefits have you realized?

We picked BizAutomation because we were able to solve all our issues with running different software or having modules syncing data. BizAuto gave us a one software solution, allowing us to have Finance/CRM/Warehousing/Inventory on one platform with live data.

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CEO
Internet
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"Great product, even better customer service."

What do you like best?

I consult for a friend / client that uses BizAutomation -- we moved them out of Quickbooks and into BizAutomation. The app covers just about all of our key operational processes, CRM, billing, etc. It is very powerful to have all of this functionality in a single app. Plus the customer service and on-boarding were exceptional.

What do you dislike?

The interface and reporting both could be improved, but both are certainly satisfactory.

What problems are you solving with the product? What benefits have you realized?

More customization than Quickbooks, easier / more consolidated business processes.

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Director of Education Services
Education Management
Small-Business
(Myself Only)
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Verified Current User
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"Glad to see a serious cloud ERP site that's squarely focused on the needs of smaller businesses!"

What do you like best?

Lots of reviewers have mentioned the holistic benefits of consolidation, but I'd like to point out something often overlooked. Our implementation cost was very reasonable, and we weren't charged for the subscription until we actually went live, after the implementation process was complete.

What do you dislike?

I have found a minor quirk or two, but not on anything mission critical.

Recommendations to others considering the product:

Excellent customer service.

What problems are you solving with the product? What benefits have you realized?

TEsr

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President & Founder
Medical Devices
Small-Business
(2-10 employees)
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Verified Current User
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"B2B Medical Device Distributor using Biz Automation for 6 years"

What do you like best?

We don’t have to connect a bunch of systems together which have multiple synchronized duplicates of all our data for one.

What do you dislike?

New features and development work can have bugs which they iron out as they’re made aware of them.

Recommendations to others considering the product:

Definitely give it a shot. A trial will show you all you need to know.

What problems are you solving with the product? What benefits have you realized?

Sales, Accounting, Order Mgt, Inventory, Purchasing, and Shipping

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Owner
Wholesale
Validated Reviewer
Verified Current User
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"Comprehensive Cloud Suite"

What do you like best?

BizAutomation is a complete package - we can now run all of our day to day operations in one system.

What do you dislike?

Very few bugs, but they're extremely responsive with fixes in no time.

Recommendations to others considering the product:

Take a test drive of the platform, you won't be disappointed - it has everything that we need and more.

What problems are you solving with the product? What benefits have you realized?

CRM, Accounting, E-Commerce, Inventory, and more

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Director of Operations
Transportation/Trucking/Railroad
Small-Business
(11-50 employees)
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Verified Current User
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"Very complete system, allows us to consolidate multiple systems."

What do you like best?

I love how complete BizAutomation is. We were able to consolidate many other systems that were costing a lot of money into a single system.

What do you dislike?

Until recently there was relatively little video help, but that's now been updated.

What problems are you solving with the product? What benefits have you realized?

Before BizAutomation we were running multiple systems, which was creating lots of manual entry resulting in human error.

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U
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
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"review of BizAutomation"

What do you like best?

ability to charge client right away, the organization and ability to pull clients and products out by specific qualifications. Customized organization - being able to choose what we want to see and use.

viewing sales

What do you dislike?

there are some complicated part that I am still learning.

some sales are getting lost in between "pay periods". something is off on the clock setting

Also you arent always sent to the same screen you were working on. clicking between clients doesnt leave you on the same sscreen you were working on - cannot open multiple screens on clients

What problems are you solving with the product? What benefits have you realized?

immediate charging ability

reasons for declines

benefits of making honest amongest co-workers in the system - upper-level management likes that very much

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Director of Sales, Marketing and Operations
Marketing and Advertising
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
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"Good job of running all my businesses’s departments from a single solution"

What do you like best?

The CRM is what I used most, and one thing that surprised me is how competent it is when compared to stand alone CRM systems.

What do you dislike?

Not much actually. There is the occasional bug.

What problems are you solving with the product? What benefits have you realized?

CRM, Accounting and Messaging.

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Independent Consultant
Information Technology and Services
Small-Business
(Myself Only)
Validated Reviewer
Review Source
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"Comprehensive cloud suite "

What do you like best?

I love how complete BizAutomation is. I have been able to consolidate many other systems that were costing a lot of money into a single system.

What do you dislike?

Initial on-boarding took longer than I would have liked, but that's probably to be expected with complex requirements.

What problems are you solving with the product? What benefits have you realized?

Currently, accounting and CRM functions are being used with plans to expand into E-Commerce. The biggest benefit is no longer having to maintain multiple platforms, with BizAutomation it is all under one roof.

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AM
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
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"Bizautomation "

What do you like best?

It is an affordable package. Its cloud based and eliminates the need for multiple databases.

What do you dislike?

Ultimately we had to move to another package

Recommendations to others considering the product:

Be sure to make sure all features meet your requirements before spending a lot of time moving forward with implementation.

What problems are you solving with the product? What benefits have you realized?

Cloud based helps everyone collaborate. Beneficial to have everything on one platform.

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Owner
Accounting
Validated Reviewer
Verified Current User
Review Source
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"Found a great product for my small business clients"

What do you like best?

Without a doubt it's got to be the hands on attention we got from the actual employees of the company, including some actual source code enhancements, that would never have happened at a big software company. I've worked with other big marquee names before (SAP at my former employer, and NetSuite indirectly by way of a co-worker's client that was involved as a CPA adviser) and while those are big expensive projects, we did have to go through 3rd party consultants that were really good but didn't have direct access to the software company higher ups.

What do you dislike?

They're a smaller firm and that worried the client at first, but there's no way they would have been as flexible as they were had they not have been smaller. We wanted 24/7 support, but what they offered my client was scheduled support during business hours (Saturday's were available which I found interesting). Seemed like a potential issue but I don't think it turned out to be.

Recommendations to others considering the product:

Know they're a smaller firm. And that's both good and bad. Good because you get a lot more attention and flexibility, but don't expect 24/7 availability. I'd say you need to know your business objectives, make a detailed plan that includes the business processes you know work for your business and be clear on the non-negotiables up front and you should be fine.

What problems are you solving with the product? What benefits have you realized?

The client is in the LED business with some B2B and B2C but mostly B2B. I know the workflow automation wizard was easy to work with and very flexible. Because our business process was a bit complex we did require some small modifications which they handled.

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U
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Its very efficient and thorough"

What do you like best?

I like that I have control over my sales and can charge them right away.

What do you dislike?

sometimes a little hard to navigate clients as used to looking up appointments I set by dates. Too many steps in actions

What problems are you solving with the product? What benefits have you realized?

at first it seemed very complicated but getting to learn the system after 8 months, I love it

faster charging of sales, being able to see the decline credit card right away helps

BizAutomation Cloud ERP Pricing

BizAutomation - Cloud ERP

BizAutomation User Ratings

8.6
Ease of Use
Average: 7.4*
9.6
Quality of Support
Average: 7.7*
7.0
Ease of Setup
Average: 6.6*
* Discrete ERP Category
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BizAutomation Cloud ERP Comparisons

BizAutomation Cloud ERP Comparisons