The Cisco Finesse Plugin is a comprehensive integration solution that seamlessly connects Cisco's Finesse contact center platform with ServiceNow, enhancing agent productivity and customer service efficiency. By embedding call controls and customer information directly within the ServiceNow interface, this plugin eliminates the need for agents to switch between applications, streamlining workflows and reducing response times. Key Features and Functionality: - Embedded Call Controls: Agents can
Integrated Reporting is Simple (IRIS CRM) is a premier sales automation software company servicing clients in the payments industry.
Kovair Omnibus is a platform that ensures seamless data flow across tools, cross-lifecycle transparency, macro and micro-level process automation, correspondence of activities across disciplines and live cross-tool metrics using Reports and Dashboards.
From self-service technologies for mobile and desktop users through to intelligent software license allocation in complex datacenter environments and automated approval and procurement processes, Snow Software put solutions at the center of the organization, empowering all types of IT stakeholders to maximize their productivity and contribution without introducing unacceptable costs or risks, ensuring that every penny invested in technology to support business operations is money well-spent. So
Focusing on the customer in this way changes IT. Rather than targeting discrete technical outcomes, focus shifts to end-to-end – going from customer request to outcome. The concept of a Service Owner arises as people begin to accept responsibility for what the customer wants and how the customer measures that, without excuses.
Salesforce Consulting and Implementation Practice.
Any data security use case for any app, data system, or cloud service. Identity, cloud IAM, apps, and data systems - we have you covered. Our data security platform enables you to tackle the toughest projects head-on - data governance, data access management, cloud entitlements, privileged access, and much more. Connect your systems and let Veza do the rest of the work.
Licenseware is a SaaS based platform that can ingest any raw hardware and software data set, automating the license requirement analysis for Oracle Database, Middleware, Microsoft, Redhat and more. All applications can be used independently on a pay as you go or subscription model. Commonly used data sources include but are not limited to Oracle LMS Scripts, ServiceNow, Flexera, SCCM, Snow, MAPToolkit, VMWare, RVTools, Lansweeper, IBM HMC, BigFix and AD. Accenture, a leading global professiona
PIMworks allows you to organize product information that's scattered across multiple resources, enrich catalog data, and get your products to market faster
Nicus is a leading provider of end-to-end IT financial management and business analytics. It provides a comprehensive set of tools, including IT planning, service costing, benchmarking, bill of IT, application TCO and demand management, which help analyze and manage the business of IT more effectively.
Upland InGenius is a Computer Telephony Integration (CTI) platform that integrates CRM and call center systems to increase productivity. InGenius enables agents to deliver personalized experiences with AI while protecting technology infrastructure investments.
TEKsystems platform provides IT talent management expertise and IT services that help companies plan, build and run their critical business initiatives.
Facility services still often work via a combination of e-mail, spreadsheets and outdated systems. The reservation of (meeting) rooms is then often accompanied by a lot of time consumption, lack of clarity and annoyances. Rooms4U relieves employees of those tedious, time-consuming irritations.
Facility4U is an app suite that consists of multiple applications. Improve overall facility service, efficiency, and (end) user satisfaction.
Checklist Pro creates custom Checklists for any table; defines the Checkboxes, edit rules and options for handling closure of a Checklist. For example, a step-by-step Checklist on every laptop replacement task ensures the correct process is completed every time. This reduces errors, improves response times and drives process improvement.
Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-ti
Megaport is a Network as a Service platform that simplifies complex networking by providing private, scalable, and on-demand connectivity solutions. By leveraging Megaport's global network infrastructure, businesses can establish secure connections between data centers, cloud services, and various network endpoints within minutes, eliminating the need for traditional hardware and lengthy provisioning times. Key Features and Functionality: - Global Reach: Access to over 975 enabled locatio
Mitigate the impact of a critical event with award-winning critical communications products