Best Business Process Management (BPM) Services

How Many Business Process Management (BPM) Services Products Does G2 Track?

Total Products under this Category: 183

Category Stats (Oct 2026)

  • Average Rating: 4.55/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Relu Consultancy (+0.08%) - Among all products in this category, Relu Consultancy recorded the largest rating increase compared to last month

Last updated: October 26, 2026

How Does G2 Rank Business Process Management (BPM) Services Products?

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  • 30 Analysts and Data Experts
  • 400+ Authentic Reviews
  • 183+ Products
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G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

Accenture

Accenture is a global professional services company providing consulting and implementation services across strategy, technology, and operations. Accenture's practice spans management and strategy consulting, technology implementation and systems integration (including SAP, Microsoft, Salesforce, AWS, Google Cloud, Oracle, Workday, ServiceNow, and Adobe ecosystems), managed operations and business process services, data and AI consulting, cybersecurity, and cloud migration. Accenture Song focuses on customer experience and digital product design, while Accenture Industry X applies digital engineering to industrial and manufacturing operations. The firm serves clients across industries including financial services, healthcare, the public sector, retail, and communications, combining industry-specific expertise with large-scale delivery capability.

Average Rating: 4.2/5.0

Total Reviews: 108

Who Is the Company Behind Accenture?

  • Seller: Accenture
  • Year Founded: 1989
  • HQ Location: Dublin, Ireland
  • Twitter: @Accenture
    515,103 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    691,898 employees on LinkedIn®
  • Ownership: NYSE:ACN

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 89% Large, 59% Medium

What Do G2 Reviewers Say About Accenture?

AI-generated summary from verified user reviews

Pros
  • Users value the cost efficiency of Accenture, leading to enhanced performance and improved decision-making through data analytics.
  • Users appreciate the enhanced client performance and efficiency offered by Accenture's Data Management, enabling better decision-making.
  • Users appreciate the enhanced efficiency Accenture provides, boosting client performance and decision-making through data analytics.
  • Users value the enhanced efficiency and innovation brought by Accenture, leading to improved profitability and decision-making.
  • Users value the high-quality solutions from Accenture, enhancing performance, efficiency, and driving innovation for clients.
Cons
  • Users express dissatisfaction with poor customer support, affecting their overall experience and work environment at Accenture.
  • Users express concerns about a toxic work environment and insufficient support for career advancement at Accenture.

What Are Recent G2 Reviews of Accenture?

Ominiflow

Ominiflow is a WhatsApp Business API SaaS platform that helps businesses automate conversations, run campaigns, manage live chat, and build workflows—without extra Meta message markup.

Average Rating: 4.6/5.0

Total Reviews: 12

Who Is the Company Behind Ominiflow?

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Ominiflow?

Deloitte Consulting

Deloitte is an accounting firms and professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services

Average Rating: 4.2/5.0

Total Reviews: 66

Who Is the Company Behind Deloitte Consulting?

  • Seller: Deloitte
  • Year Founded: 1845
  • HQ Location: New York, NY
  • Twitter: @Deloitte
    562,799 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    533,661 employees on LinkedIn®
  • Phone: +1 212 492 4000

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 74% Large, 69% Medium

What Do G2 Reviewers Say About Deloitte Consulting?

AI-generated summary from verified user reviews

Pros
  • Users value the depth of knowledge at Deloitte Consulting, appreciating their expertise and responsive support during implementations.
  • Users value Deloitte Consulting's expertise and experience, benefiting from comprehensive solutions and industry-specific knowledge.
  • Users value Deloitte Consulting for their reliability and expertise, delivering innovative solutions and responsive support in analytics.
  • Users value the helpful support from Deloitte Consulting, especially in implementing complex Salesforce analytics effectively.
  • Users value the reliability of Deloitte Consulting, benefiting from their decades of expertise and trusted audit results.
Cons
  • Users note that the cost can be on the higher side for companies of their size.
  • Users experience miscommunication due to outsourcing, time zone differences, and a lack of frequent updates from auditors.
  • Users express concern over the limited availability of Deloitte Consulting during the crucial post-production implementation phase.
  • Users experience outsourcing issues, leading to confusion and difficulties due to varying time zones and communication challenges.
  • Users experience confusion due to time zone issues from outsourcing, complicating communication and relationship-building with auditors.

What Are Recent G2 Reviews of Deloitte Consulting?

What Are G2 Users Discussing About Deloitte Consulting?

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Capgemini Services

Salesforce Consulting and Implementation Practice.

Average Rating: 3.9/5.0

Total Reviews: 24

Who Is the Company Behind Capgemini Services?

  • Seller: Capgemini
  • Year Founded: 1967
  • HQ Location: Paris, France
  • Twitter: @Capgemini
    134,413 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    348,440 employees on LinkedIn®
  • Ownership: EPA: CAP

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 73% Large, 50% Medium

What Do G2 Reviewers Say About Capgemini Services?

AI-generated summary from verified user reviews

Pros
  • Users commend the resource optimization of Capgemini Services, benefiting from their extensive team and resources.
  • Users value the ample resources and support provided by Capgemini Services, enhancing project efficiency significantly.
  • Users value the strong teamwork at Capgemini Services, benefiting from a large team and abundant resources.
Cons
  • Users experience miscommunication due to outsourcing in different countries, complicating interactions and clarity.
  • Users experience communication difficulties due to outsourcing in other countries, impacting their overall service experience.
  • Users experience poor customer support due to outsourcing, creating challenges in effective communication with the service team.

What Are Recent G2 Reviews of Capgemini Services?

Cognizant

Consulting and Implementation Services.

Average Rating: 4.1/5.0

Total Reviews: 47

Who Is the Company Behind Cognizant?

  • Seller: Cognizant
  • Year Founded: 1994
  • HQ Location: Teaneck, NJ
  • Twitter: @Cognizant
    707,793 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    372,105 employees on LinkedIn®
  • Ownership: NASDAQ:CTSH

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 65% Large, 25% Medium

What Do G2 Reviewers Say About Cognizant?

AI-generated summary from verified user reviews

Pros
  • Users value Cognizant's strong domain expertise in cloud technologies, facilitating efficient and secure development processes.
  • Users commend Cognizant for their strong domain expertise that enhances innovation and streamlines development tasks effectively.
  • Users value the strong domain expertise of Cognizant, which streamlines development and drives innovation in solutions.
  • Users value Cognizant's strong quality assurance, which enhances innovation and ensures scalable, secure solutions.
  • Users value the reliability of Cognizant, noting its expertise in delivering scalable and secure solutions efficiently.
Cons
  • Users note that inconvenient scheduling can result in slower response times, impacting support for smaller projects.
  • Users experience performance issues with slower response times and delays in support for smaller projects.
  • Users often face poor customer support, experiencing slow response times and delays for smaller or mid-sized projects.

What Are Recent G2 Reviews of Cognizant?

What Are G2 Users Discussing About Cognizant?

Ernst & Young

One of the world's leading professional services organizations, helps companies across the globe to identify and capitalize on business opportunities.

Average Rating: 4.1/5.0

Total Reviews: 20

Who Is the Company Behind Ernst & Young?

Who Uses This Product?

  • Company Size: 70% Large, 40% Medium

What Are Recent G2 Reviews of Ernst & Young?

What Are G2 Users Discussing About Ernst & Young?

PwC

We occupy a leading position on the market for auditing and consultancy. PwC provides support to clients from all sectors to enable them to obtain their objectives – thanks to our worldwide network, the opportunities are boundless. If you would like to know something about PwC, the best way would be for us to first tell you about our clients – this is because we are serious when we say that you enjoy top priority at PwC. PwC advises groups and family-owned companies, industrial and service companies, global players and local heroes, the public sector, associations and NGOs. Because they are able to rely on us, we are the leading auditing and consultancy company in Germany. And because more than 13,000 specialists with around 600 partners at 21 locations in Germany are working every day to ensure that this trust is justified. The services provided by PwC to its clients are spread over three divisions: Audit and audit-related services (Assurance), tax and legal advice (Tax & Legal) as well as deals and consulting (Advisory). The experts in the respective divisions work together to enable comprehensive and long-term assistance to be provided to clients – whereby we of course comply strictly with the legal requirements when we provide advice as well as auditing services to a company. Our work would be inconceivable without integrity, objectivity and a professional approach. We accompany you wherever you want to go What else can our clients expect from PwC? Solutions which are based on modern theories and methods and which at the same time have demonstrated their worth in practical applications. Decades of experience. Extensive sector knowledge and expertise. Quality in all respects – and support and professional services provided across all borders. Because PwC Germany is an independent member of the global PwC network and is able to access the support provided by more than 327,000 people in 152 countries throughout the world. This means that we provide support to companies not only in all phases of their development but also at all locations.

Average Rating: 4.2/5.0

Total Reviews: 39

Who Is the Company Behind PwC?

  • Seller: PwC
  • Year Founded: 1998
  • HQ Location: United Kingdom
  • Twitter: @PwC
    203,971 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    299,621 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Accounting
  • Company Size: 46% Medium, 38% Large

What Do G2 Reviewers Say About PwC?

AI-generated summary from verified user reviews

Pros
  • Users value PwC for its unmatched expertise and interaction with industry leaders, enhancing their professional development.
  • Users value the unmatched exposure at PwC, interacting with global industry experts across various fields.
  • Users value the global collaboration at PwC, gaining unmatched exposure to industry experts across diverse fields.
  • Users value the unmatched exposure to industry experts at PwC, enhancing their professional growth and knowledge.

What Are Recent G2 Reviews of PwC?

What Are G2 Users Discussing About PwC?

Build Simpul

Build Simpul is an AI business operating system for owner-led small businesses. Most small companies run on the owner's memory instead of a system, which makes growth fragile and handoffs unreliable. Build Simpul maps how a business actually operates today, then builds the operating system around it: standardized workflows, automated handoffs, dashboards, and custom internal tools. The result is operational visibility and intelligence, and a business that runs without depending on its owner. Work is delivered done-for-you, so owners get a working system rather than a blank template.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Build Simpul?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Build Simpul?

BusinessBay.io

BusinessBay.io is a one-stop, AI-powered business growth platform that offers a wide range of tools, including AI chatbots, NFC cards, no-code apps, payment solutions, online marketplaces, ERP, and CRM. We help businesses simplify operations, improve customer engagement, and accelerate growth with an all-in-one digital ecosystem.

Average Rating: 4.3/5.0

Total Reviews: 2

Who Is the Company Behind BusinessBay.io?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BusinessBay.io?

Datavail

Datavail helps companies get their data, applications, and infrastructure ready for what AI asks of them, and then keeps it all running. We are a data and technology services firm with more than 15 years of experience and 500+ clients, many of whom have worked with us for 7+ years. Our clients are usually data and IT leaders with a clear goal and an aging, tangled, or underperforming environment standing between them and it. We meet you where you are. Some teams need help deciding what to build. Others need it built, a legacy system modernized, or a platform run so their people can work on something else. Our work falls into four areas. Imagine: Advisory work that turns a data or AI ambition into a plan your team can act on, with priorities, sequencing, and a realistic view of cost and risk. Build: Data pipelines, platforms, applications, and AI agents designed to do real work in production, with the guardrails and monitoring production systems need. Modernize: Database, cloud, and application modernization, from version upgrades and performance tuning to full migrations, so new capability does not strain what is already there. Operate & Manage: Managed services and optimization for data platforms, databases, and cloud environments, run by specialists who learn your systems and respond quickly. We work across Microsoft, AWS, Databricks, and more, and we help clients use partner-funded programs to lower the cost and risk of new initiatives. Our approach is simple. Specialists work alongside your team, use proven methods and automation, and aim for measurable gains in reliability, performance, and scalability, often within months. Our clients rate us with a Net Promoter Score of 78. If you are weighing a platform decision, planning a migration, or working out where AI fits, we are glad to talk it through.

Average Rating: 4.5/5.0

Total Reviews: 6

Who Is the Company Behind Datavail?

  • Seller: Datavail
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Boulder, US
  • LinkedIn® Page: www.linkedin.com
    918 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 33% Large

What Do G2 Reviewers Say About Datavail?

AI-generated summary from verified user reviews

Pros
  • Users value Datavail’s database management expertise, effectively resolving complex data issues with personalized solutions.
  • Users commend Datavail for their extensive database management knowledge and personalized solutions for complex data issues.
  • Users commend Datavail for their expert problem-solving skills, effectively addressing complex database challenges with personalized support.
  • Users value Datavail's attention to detail, effectively addressing complex issues with patience and expertise.
  • Users value the attentive support of Datavail, which aids in resolving complex data system issues with patience.
Cons
  • Users feel Datavail is expensive and suggest improvements in marketing and pricing strategies.

What Are Recent G2 Reviews of Datavail?

IT Consulting

Founded 25 years ago in Manchester, UK, Arrk Group has undergone substantial growth, proudly establishing branches in both the UK and India. At Arrk, our mission is centred around empowering businesses to thrive by developing adaptable platforms that address our customers' current and future needs in the ever-evolving landscapes of business intelligence, martech & ad tech, and artificial intelligence. Leveraging extensive industry expertise, we enable organizations to adopt innovative AI engineering processes and methodologies, placing them at the forefront of competition, both presently and in the future. Our specialized services embrace AI/ML Engineering, Business Intelligence, Cloud & Infra, App Modernization, and more. We possess the expertise to support customers from both the public and private sectors on a global scale as they transition from traditional technological landscapes to AI-engineered platforms. With our diverse portfolio of services, Arrk seamlessly integrates leading AI, BI, Cloud & Infra, and collaboration platforms, solidifying our position as one of the foremost global partners in Artificial Intelligence and Machine Learning Technology.

Average Rating: 4.5/5.0

Total Reviews: 2

Who Is the Company Behind IT Consulting?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About IT Consulting?

AI-generated summary from verified user reviews

Pros
  • Users value the enhanced communication skills gained through IT Consulting, appreciating its structured approach to improvement.
  • Users value the expertise of IT Consulting, gaining technical knowledge and enhancing their communication skills effectively.
  • Users gain valuable knowledge from IT Consulting, enhancing both technical skills and constructive communication.
  • Users benefit from the extensive knowledge gained through IT consulting, enhancing both technical skills and communication.
  • Users benefit from the knowledge depth of IT Consulting, enhancing both technical skills and communication abilities.

What Are Recent G2 Reviews of IT Consulting?

Katico

Katico is a women-led company specializing in optimizing customer support systems through data-driven insights and a human-centric approach. Our team is passionate about streamlining workflows, leveraging knowledge bases, and empowering AI chatbots, all while keeping costs under control. Katico offers a full suite of services, including Knowledge Management for AI, Helpdesk Health Checks, Support System Optimization, Software Selection, and AI Chatbot Implementation. Our holistic, data-driven approach ensures that your support systems are seamlessly integrated, continuously optimized, and designed to grow with your business. One notable project involved automating complex approval chains and implementing digital forms in a helpdesk system, resulting in a 70% reduction in operating costs and a 59% decrease in ticket lead time. Our solution not only reduced costs but also boosted employee satisfaction by allowing staff to focus on higher-value activities. The last project involved working with a veterinary group to implement their Helpdesk and improve knowledge retention systems. Katico developed a knowledge base library, created a service center, and provided ongoing maintenance. The project achieved its goals on time, within budget, and to scope, delivering key components such as systems health check, tool implementation, and continuous support. Our dedicated approach and expert guidance ensured a successful and smooth project outcome.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Katico?

  • Seller: Katico
  • Year Founded: 2021
  • HQ Location: Casper, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of Katico?

LaunchEngine

LaunchEngine builds and runs property management operations systems on monday.com, syncing Buildium, Rentvine, and AppFolio into one workspace for renewals, maintenance, move-ins, and owner reporting.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind LaunchEngine?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of LaunchEngine?

Logan Consulting

Logan Consulting is a professional services firm committed to helping businesses get the most from their consulting investments. Since 1992, we have followed a top-down, business process-driven methodology to help our clients drive and capture value from management consulting and information technology projects.

Average Rating: 4.4/5.0

Total Reviews: 6

Who Is the Company Behind Logan Consulting?

Who Uses This Product?

  • Company Size: 50% Medium, 17% Large

What Are Recent G2 Reviews of Logan Consulting?

Mumbai Resto

An all-in-one restaurant management platform featuring seamless QR table ordering, online booking systems, customizable digital storefronts, and a powerful admin dashboard. Built specifically to help Indian hospitality businesses streamline operations, scale efficiently, and grow their direct revenue.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Mumbai Resto?

What Are Recent G2 Reviews of Mumbai Resto?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated October 3, 2024