---
title: Ringover Reviews
meta_title: 'Ringover Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 495 reviews by the users' company size, role or industry
  to find out how Ringover works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 495
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Ringover Reviews
**Vendor:** Ringover  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 495
## About Ringover
Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers&#39; experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.



## Ringover Pros & Cons
**What users like:**

- Users commend the **ease of use** of Ringover, highlighting its intuitive interface and smooth onboarding experience. (79 reviews)
- Users praise the **responsive and caring customer support** of Ringover, enhancing their overall experience with the app. (51 reviews)
- Users commend the **reliability** of Ringover, highlighting its excellent customer support and quality connections. (45 reviews)
- Users praise Ringover for its **efficient and reliable customer support** , enhancing their experience and productivity. (41 reviews)
- Users appreciate the **intuitive interface** of Ringover, making it easy and efficient to use daily. (40 reviews)
- Users highlight the **excellent call quality** of Ringover, noting a significant improvement over other systems. (37 reviews)
- Features (32 reviews)
- User Interface (32 reviews)
- Simple (26 reviews)
- Customer Service (24 reviews)

**What users dislike:**

- Users feel that Ringover&#39;s service has a **high cost** that may not justify its performance and reliability issues. (12 reviews)
- Users find Ringover **expensive** , especially for small businesses, with fluctuating call quality impacting customer interactions. (11 reviews)
- Users report experiencing **glitches** during calls, especially after updates, affecting text transcription accuracy. (8 reviews)
- Users have noted the lack of **essential features** like CRM integration and improved SMS synchronization in Ringover. (8 reviews)
- Users note **integration issues** with Meta and LOXO, wishing for smoother setup and synchronization options. (7 reviews)
- Missed Calls (7 reviews)
- Users report **mobile app issues** with SMS synchronization and limited options for obtaining UK mobile numbers. (7 reviews)
- Users report encountering **software bugs** during onboarding and updates, impacting overall user experience and satisfaction. (7 reviews)
- Technical Issues (7 reviews)
- Limited Features (6 reviews)

## Ringover Reviews
  ### 1. very satisfied with Ringover.

**Rating:** 5.0/5.0 stars

**Reviewed by:** idir k. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Ringover?**

customer service, the simplicity of the dashboard, the personalization of ads, easily integrate with the phone, easy integration on Mac/PC, every day

**What do you dislike about Ringover?**

for now I see nothing to criticize.

**What problems is Ringover solving and how is that benefiting you?**

to better respond to my clients' requests and to better follow their needs by having a good history of the conversations.

  ### 2. Intuitive platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cécile K. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Ringover?**

Very intuitive and easy-to-use platform and mobile app. Easy for team collaboration. Very convenient interconnection with our CRM.

**What do you dislike about Ringover?**

Some developments are to be expected (reception of MMS)

**What problems is Ringover solving and how is that benefiting you?**

Great help in managing the client portfolio! Very clear dashboards.

  ### 3. Complete software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louisa D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2023

**What do you like best about Ringover?**

Complete software, easy to use, many features for calls, and a detailed dashboard

**What do you dislike about Ringover?**

I did not find any disadvantage with this software.

**What problems is Ringover solving and how is that benefiting you?**

The different possible lines, and the filters that allow for clearer management of calls.

  ### 4. Very satisfied

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolas B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Ringover?**

Possibility to keep the recordings for 2 years, direct notifications by email in case of absence, possibility to send SMS in case of no response. Almost no bugs. IMPECCABLE SINCERELY

**What do you dislike about Ringover?**

I find that everything is useful at RINGOVER,

**What problems is Ringover solving and how is that benefiting you?**

direct reachability

  ### 5. Very satisfied with the services offered by Ringover

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louise D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Ringover?**

The Ringover interface is simple and intuitive, so that one can efficiently make and receive calls.

**What do you dislike about Ringover?**

I have nothing negative to report, everything is fine

**What problems is Ringover solving and how is that benefiting you?**

I have never encountered any problems with Ringover

  ### 6. Good opinion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valentin H. | Fondateur - CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Ringover?**

Ringover is a very simple software to use

**What do you dislike about Ringover?**

I dont have any complain about Ringover. The price is a little bit high

**What problems is Ringover solving and how is that benefiting you?**

I use it as a phone

  ### 7. Simplicity and efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** Antoine M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about Ringover?**

The simplicity of integration with our CRM tool

**What do you dislike about Ringover?**

No inconvenience after 3 months of use

**What problems is Ringover solving and how is that benefiting you?**

Make your calls from your CRM interface for a quality user experience

  ### 8. Smooth daily use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Ringover?**

The interface that is unanimously praised for its design and user experience

**What do you dislike about Ringover?**

not receiving email notifications for SMS can seem inconvenient

**What problems is Ringover solving and how is that benefiting you?**

Not wasting time on managing and reminding clients, being omnipresently in contact thanks to integration into the CRM

  ### 9. Ringover works very well and is smooth.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valentin . | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Ringover?**

The call log is a plus for the application.

**What do you dislike about Ringover?**

Nothing really bothers me with Ringover.

**What problems is Ringover solving and how is that benefiting you?**

Contact the clients with a professional number.

  ### 10. Definitely not recommended

**Rating:** 0.0/5.0 stars

**Reviewed by:** Angus L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Ringover?**

Sales team. They promise you everything and sort out every issues for you right away like call qualities, etc. However when you subscribed, they disappeared.

When you contacted their tech team to seek for help, provide call ids to them, then they came back and tell you it's not their issue. We have other softwares to make calls, all of them worked fine tho

**What do you dislike about Ringover?**

Unstable call qualities. We used it to deal with angry customers, sometimes it makes thing worse because of the call quality.
Ruined some of our sales too. and more

We can only use it to make short calls, calls ended within 1 min.

We have other suppliers who are cheaper than Ringover but provide better call quality.

Ringover's app crashes sometimes. We also have problems downloading call records, some calls were just not downloadable and you'll have to try again everyday to see if it's fixed or lost forever.

**What problems is Ringover solving and how is that benefiting you?**

Able to send sms, but it shouldn't be more than 50 receivers a day or they will block you from sending sms for a long period of time

  ### 11. Awesome features at a really superb price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ignacio G. | Call Center Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2022

**What do you like best about Ringover?**

Ringover is a really awesome PBX with many different features, all of them really easy to be used by both, agents and managers. We really made the good choice by selecting RINGOVER

**What do you dislike about Ringover?**

In general there is nothing we dislike. All the features are very easy to use, the on-boarding was really superb, every single question or problem is solved very quickly. Good aftersales support, indeed

**What problems is Ringover solving and how is that benefiting you?**

With the former PBX we had we didn´t have some many features like with RINGOVER. With Ringover, just an example, 100 % of both inbound and outbound calls are recorded.

  ### 12. Ringover is OP

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yassir A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Ringover?**

Ringover does easy what would be hard in a communication matters.
Never saw better software than Ringover.

**What do you dislike about Ringover?**

Nothing. Everything is easier when you are working with Ringover. Even the technical support if that's necessary.

**What problems is Ringover solving and how is that benefiting you?**

Ringover solve the problems within the integrations i might need for my company and the department.

  ### 13. The solution for your Call Center

**Rating:** 5.0/5.0 stars

**Reviewed by:** Albacete T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2023

**What do you like best about Ringover?**

The best it's a solution which adapts to all types of structure as well as a small or large number of employees

**What do you dislike about Ringover?**

Nothing in particular 
there is good ergonomics and ease of use

**What problems is Ringover solving and how is that benefiting you?**

Distribution of calls as well as management of missed calls

  ### 14. Would recommend!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Elyes G. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Ringover?**

Great support team, great app, great dashboard

**What do you dislike about Ringover?**

- Developer access could be improved (there should be an admin API key independent of specific users)
- It is not possible to have a non-billable account owner

**What problems is Ringover solving and how is that benefiting you?**

Business phones take room and have issues (such as battery life) and are not adapted to remote work. IP phoning is the solution and Ringover offers that.

  ### 15. Ringover is a complete VoIP solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2022

**What do you like best about Ringover?**

The recording system, the customer service and the dashboards that enables management analysis.

**What do you dislike about Ringover?**

You have to use specific hardware to get the best quality out of the solution (specific headsets for exemple).

**What problems is Ringover solving and how is that benefiting you?**

Management visibility of the sales force of the company and a recording system that helps improve sales speech.

  ### 16. Great and technologically advanced product with a very agile customer attention service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Javier P. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2022

**What do you like best about Ringover?**

- Ability to obtain statistical data on calls
- Traceability of missed and answered calls
- Integration with CRM
- User-friendly interface

**What do you dislike about Ringover?**

- Some audio issues from time to time
- Some room of improvement in terms of product

**What problems is Ringover solving and how is that benefiting you?**

Thanks to the integration with our ERP, customer attention by telephone has improved considerably, both in terms of quality and amount of time spent.

  ### 17. We have been working woth them since 9 months ahí, and we are very satisfied with the product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaume B. | CEO & Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2022

**What do you like best about Ringover?**

It's very stable abd the team os very close and professional

**What do you dislike about Ringover?**

Nothing special, we just want there to be more developments that I think are already Being worked on

**What problems is Ringover solving and how is that benefiting you?**

I get a stable calling service that allows me to make international calls at a really good price

  ### 18. Recommandable

**Rating:** 5.0/5.0 stars

**Reviewed by:** toufik m. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2022

**What do you like best about Ringover?**

The quality of the tool is excellent, the price is beautiful, and the support service is very attentive.

**What do you dislike about Ringover?**

Some integrations can be improved, such as customer follow-up letters ....

**What problems is Ringover solving and how is that benefiting you?**

None I have always been well received by the sales department

  ### 19. Ringover is an intuitive, easy to use solution with great audio quality.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benlly H. | Profesor universitario, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Ringover?**

Intuitive and easy to use solution with great audio quality.  We use it with our Pipedrive CRM integration and it helps us to increase the productivity of our sales team. Hector Nadal helped us with the integration process.

**What do you dislike about Ringover?**

Looking forward to the new updates that we have requested.

**What problems is Ringover solving and how is that benefiting you?**

Increase the productivity of our sales It helps us increase sales integrated with our Pipedrive, being able to have performance metrics for each person on our team.

  ### 20. Poor Support and billing issues

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2022

**What do you like best about Ringover?**

easy to use and a user-friendly portal .

**What do you dislike about Ringover?**

Dealing with issues is hard. Support is really slow and the communication very difficult.

**Recommendations to others considering Ringover:**

When starting the demo trial period you have to wait until the expiration until you can fully manage your account. They do offer really a competitive package for international calling. The technical support is slow and sometimes it takes days to answer your email. billing issues are common especially if you will be confused between using credits and subscriptions.

**What problems is Ringover solving and how is that benefiting you?**

Unlimited calling minutes in Latam countries

  ### 21. Work Seamlessly, Excellent Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharon  S. | Senior Sales Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about Ringover?**

Overall, My experience with Ringover has been positive. Ringover is the best VOIP platform I have ever used. It integrates incredibly well with salesforce having a platform that allows us to call quickly with features like logging calls, Voicemail drop, Post-call notes, SMS built right in, and call recordings. It also has a very competitive price that works seamlessly for me—making my job easier. Furthermore, it has a downloadable app that is a superb feature, especially for an on-the-go person like me because it allows me to monitor essential texts or calls outside of working hours or just anywhere at any given time.  It's a 10/10 rating highly recommend it.

**What do you dislike about Ringover?**

As of yet, I don't have much negative to say about the platform

**Recommendations to others considering Ringover:**

SEEMED TO HAVE ALL THE FEATURES I NEEDED

**What problems is Ringover solving and how is that benefiting you?**

I am bridging the communication barrier, this present time that face-to-face interaction is not always an option. This software helps me a lot in my work, given that I am working offshore and my target market is across the globe.

**Official Response from Douglas MULVIHILL:**

> Hello Sharon,

Thanks for your 5 star review! 

Our team is so proud to work with you.

Regards,

Ringover Team


  ### 22. I no longer use the phone to work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Ringover?**

Very functional app that allows me to become independent from the mobile phone

**What do you dislike about Ringover?**

There is nothing I don't like at the moment

**What problems is Ringover solving and how is that benefiting you?**

I can communicate with clients without having to use my mobile and everything from the computer

  ### 23. We are getting good connectivity. Easy to handle. However a bit sloW

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek C. | Delivery Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Ringover?**

The Connectivity and SMS functions are the best

**What do you dislike about Ringover?**

When we dial any numbers the Calls disconnects with in few seconds sometimes

**Recommendations to others considering Ringover:**

You can go for it!

**What problems is Ringover solving and how is that benefiting you?**

It's the SMS part which helps in communicating

  ### 24. Good app with not good service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kashif J. | Business Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Ringover?**

The app interface and service are good. It is easy to install and set up on desktop phones and using apps. The quality of calls are fine. It is better than many providers in the market.

**What do you dislike about Ringover?**

The first thing which they should work is their customer support. The technical support is simply useless. The number they provide is either have issues while using full features or their customer service is not aware of this. In short, they should update their customer support.

**What problems is Ringover solving and how is that benefiting you?**

It helps me to get different numbers in one place that is awesome. The cost is fine as with the same price I can get a lot of functions. It could be better with a better customer support.

**Official Response from Douglas MULVIHILL:**

> Hello Kashif,

Thank you for your feedback!

We are happy to know that our solution meets your expectations. 

We are doing our best to make our SaaS solution easy to use and our user more efficient in their job. 
We are also currently working in every aspect we lack to better provide you. 

We are looking forward to keep work with you!

Regards,

Ringover Team

  ### 25. Using Ringover in Palermo Sicily

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marco F. | vice director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2021

**What do you like best about Ringover?**

Ringover helped us at a very difficult time, when we had to setup distance working on the fly and they were spot on. Ginelle was very helpful and she really understood our needs and helped customise their service to our needs.

**What do you dislike about Ringover?**

I understand there were many more features that I did not try. But the calls were perfect.

**Recommendations to others considering Ringover:**

if you need  a digital phone that you can use from a browser without installing anything Ringover is the perfect solution.

**What problems is Ringover solving and how is that benefiting you?**

we had a TIM (Telecom Italia) NICI phone system. It was clunky and expensive. We needed an alternative and ringover was the first viable one.

  ### 26. Perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2022

**What do you like best about Ringover?**

The platform is very easy and intuitive to use, everything works perfectly from the quality of the calls to the general functioning of the platform.

**What do you dislike about Ringover?**

Nothing to report. Everything works perfectly.

**What problems is Ringover solving and how is that benefiting you?**

More efficiency

  ### 27. Agile account adjustment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2022

**What do you like best about Ringover?**

CX friendly dashboard for data en team management. Had the best personal experience thanks to a rep that took the time for his account and help me with account adjustments.

**What do you dislike about Ringover?**

Ringover is your average VoIP system, as with many services the quality of the calls depends on the quality of your internet.

**What problems is Ringover solving and how is that benefiting you?**

Call recording, logging and tracking.

  ### 28. Our Service changed a lot after using Ringover

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefania F. | C, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Ringover?**

Ringover is a very versatile platform, I find very helpful the reports

**What do you dislike about Ringover?**

Rare connection problems but the support replies very quickly

**Recommendations to others considering Ringover:**

Use it!

**What problems is Ringover solving and how is that benefiting you?**

Everything is customizable; you can create ad hoc dedicated lines, you get perfect reports, silent monitoring, everything under control in real time, surveys

**Official Response from Douglas MULVIHILL:**

> Hello Stefania, 

Thank you for your feedback!

We are happy to hear that you are enjoying working with our collaborative solution. We are doing our best to make Ringover SaaS solution easy to use and our user more efficient in their day to day tasks. 

We are looking forward to keep working with you!

Ringover team

  ### 29. TOP PERFORMANCE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ahmed B. | Sales representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about Ringover?**

Very easy to use and good call structure.
Good synchronization with other tools including WhatsApp

**What do you dislike about Ringover?**

The treatment of duplicates contact.
Bug handling.
Include a free plan for texting

**Recommendations to others considering Ringover:**

I highly recommend it

**What problems is Ringover solving and how is that benefiting you?**

It is a tool that I use every day to contact my prospects and I am very satisfied with it

**Official Response from Douglas MULVIHILL:**

> Hello Ahmed,

Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. 

Looking forward to continuing working with you!

Regards,

Ringover Team 


  ### 30. Why would you not choose Ringover?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander D. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about Ringover?**

Having the ability to easily cast the dashboard screen onto a large screen for the whole team to understand with its easy layout and fun colours, the ease of getting a user online, choosing multiple numbers to dial out of, create a comprehensive IVR and with the possibility of integrating across multiple platforms.

**What do you dislike about Ringover?**

Currently, payments are in euros which are then converted by the bank. But this is a small concern.

**What problems is Ringover solving and how is that benefiting you?**

In comparison to a previous VOIP platform that was being used, Dashboard visibility, phone number allocation, team creation, contact back from the  Ringover team being responsive.

  ### 31. Very professional tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Youness L. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2021

**What do you like best about Ringover?**

The quality of the calls, as well as the simplicity of the tool

**What do you dislike about Ringover?**

Temporary degradation of voice quality

**Recommendations to others considering Ringover:**

Allez-y

**What problems is Ringover solving and how is that benefiting you?**

contact the clients with ease and allows us to have organization and follow-up

**Official Response from Douglas MULVIHILL:**

> Hello Youness,

Thank you for sharing your experience, we are happy to know that our cloud solution meets your needs!

The Ringover Team

  ### 32. I just love this product/service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan B. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2021

**What do you like best about Ringover?**

It is such an easy platform to use, integrates with your calendar and the video conferencing just works. Guests receive a url and in one click they are connected.

**What do you dislike about Ringover?**

There is nothing to dislike, very happy.

**What problems is Ringover solving and how is that benefiting you?**

Ringover provided me with a geographic number and that allows me to dial out from that number from any of my devices, phone, laptop and tablet. I can also use the app to set up and make video meetings on the go.

  ### 33. simple and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mehdi B. | Marketing consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about Ringover?**

the platform, the design, it is too simple to use and very efficient

**What do you dislike about Ringover?**

everything is perfect there is nothing that displeases me

**Recommendations to others considering Ringover:**

I highly recommend it

**What problems is Ringover solving and how is that benefiting you?**

Ringover allows me to stay in constant contact with my clients every day.

**Official Response from Douglas MULVIHILL:**

> Hello El idrissi ,

Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user friendly for our customers and allow them to provide a high customer service ! 

We look forward to continuing with you.

Ringover Team 


  ### 34. So efficient to use- especially during training!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amna A. | A, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2021

**What do you like best about Ringover?**

RingOver is an easy to use and efficient software that has allowed my training to run smoothly as ever! 
I can't recommend this enough.

**What do you dislike about Ringover?**

There is nothing that I don't like as of yet!

**What problems is Ringover solving and how is that benefiting you?**

It allows for calls to be recording so that my trainer can go through any feedback witj me as well as access the call whilst not in the same room as me!

  ### 35. HIGHLY RECOMEEND THIS PRODUCT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen L. | D, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2021

**What do you like best about Ringover?**

Ease of use, simple deployment, great features

**What do you dislike about Ringover?**

Nothing it sits on my LAP TOP and does what its says

**Recommendations to others considering Ringover:**

Considering having the free trial, it works, gives so much flexibility for low cost

**What problems is Ringover solving and how is that benefiting you?**

I work remotely and plan to do some work overseas I can see this application being of great benefit to enable me to continue to work as if in the office

  ### 36. Great tool - especially for WFH!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2021

**What do you like best about Ringover?**

I love the recording feature of Ringover! It is so helpful because if you are unable to take notes quickly enough or miss a particular detail, then you don't have to stress at all. The ability for people to shadow the calls has been so helpful for training exercises as well!

**What do you dislike about Ringover?**

Sometimes I find a bit of a delay on the call, which can sometimes cause a bit of confusion or interruptions.

**What problems is Ringover solving and how is that benefiting you?**

Working from home and trying to use a personal mobile is quite inconvenient. Ringover solves this entirely and eliminates the need for a work mobile!

  ### 37. Best VoIP Provider in Europe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivo B. | Advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2021

**What do you like best about Ringover?**

Great Service Quality and well documented API + stellar service

**What do you dislike about Ringover?**

even service accounts like tech and accounting need to have a paid account, invoices are only availabe online and not send by email

**What problems is Ringover solving and how is that benefiting you?**

Telephone service for outbound sales and inbound customer service fully integreated with our inhouse CRM software

  ### 38. Simple and comprehensive software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eddie B. | administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2021

**What do you like best about Ringover?**

Simplicity.
Unable on computer, cellpone and IP phone
Perfect dashboard

**What do you dislike about Ringover?**

Improve voices to be more human, when text is being dictated

**What problems is Ringover solving and how is that benefiting you?**

I improved mobility and ease of use.

  ### 39. A simple and complete tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katell D. | Conjointe associée \ Gestion \ Communication \ Administratif, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Ringover?**

We are happy to have subscribed to Ringover. Great ease of use.

**What do you dislike about Ringover?**

It is preferable not to use a telephone but rather the softfone

**Recommendations to others considering Ringover:**

Do not hesitate to request a test period.

**What problems is Ringover solving and how is that benefiting you?**

The settings and modifications are accessible and we can finally master the management of our telephony.

  ### 40. Professional from every aspect, good excellent service and a great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about Ringover?**

Free International calls, video conferencing facility from the same platform with no time or user limitations, text messages, keeping all communications in one place.

**What do you dislike about Ringover?**

I haven't found anything to dislike, I initially thought the price was high but when I compared all costs on a like for like basis it came cheaper than the supplier I was using.

**What problems is Ringover solving and how is that benefiting you?**

Reducing my overall costs, having all communications in one place save huge time and gives my customers a more professional service

  ### 41. Ringover has streamlined our business communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2021

**What do you like best about Ringover?**

Ringover have been fantastic in helping me get their product up and running. It's been great to visually see all the team and work in sync. The best part is the CRM integration that streamline the whole process.

Great work!

**What do you dislike about Ringover?**

Nothing to mention as it does exactly what it was sold to do.

**What problems is Ringover solving and how is that benefiting you?**

Ringover has streamlined our business communications

  ### 42. A great help with onboarding remotely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2021

**What do you like best about Ringover?**

That I was able to listen in to live call of new starters

**What do you dislike about Ringover?**

There was noting I didn't like, sometimes there could be a small lag but not very noticeable

**What problems is Ringover solving and how is that benefiting you?**

It helped us remotely onboard new starters into our business.

  ### 43. Good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2021

**What do you like best about Ringover?**

easy to use, always easy to paste in numbers

**What do you dislike about Ringover?**

not able to receive inbound calls, can't receive calls

**Recommendations to others considering Ringover:**

Great tool, would highly reommend.

**What problems is Ringover solving and how is that benefiting you?**

easy use of communication and cheaper calls

  ### 44. Excellent product & great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2021

**What do you like best about Ringover?**

The daily reporting emails & customer service.

**What do you dislike about Ringover?**

I would like the statistics page more customisable

**What problems is Ringover solving and how is that benefiting you?**

The ability to track call statistics & listen to calls back are extremely valuable

  ### 45. Super Duper

**Rating:** 5.0/5.0 stars

**Reviewed by:** James t. | Head of Sales

**Reviewed Date:** June 16, 2021

**What do you like best about Ringover?**

Functionalities which you need for any call center operations they have got it all.

**What do you dislike about Ringover?**

nothing as far as i have used it for a year its brilliant

**What problems is Ringover solving and how is that benefiting you?**

Team analytics dashboard. Call Barging and the rest


## Ringover Discussions
  - [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment
  - [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment
  - [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment

- [View Ringover pricing details and edition comparison](https://www.g2.com/products/ringover/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-01+17%3A30%3A09+-0500&secure%5Bsession_id%5D=9f45f005-4ff9-4bd9-acda-0330706c2092&secure%5Btoken%5D=00c2c10c07cd0606801bf9adb88c1698c1b5cbef95dfc1409f8b5b36c4d31952&format=llm_user)
## Ringover Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
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  - [Atlas HXM](https://www.g2.com/products/atlas-hxm/reviews)
  - [Axonaut](https://www.g2.com/products/axonaut/reviews)
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [Clientify](https://www.g2.com/products/clientify/reviews)
  - [Dynamics 365 Customer Service](https://www.g2.com/products/dynamics-365-customer-service/reviews)
  - [Dynamics 365 Customer Voice](https://www.g2.com/products/dynamics-365-customer-voice/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews)
  - [JobAdder](https://www.g2.com/products/jobadder/reviews)
  - [Loxo](https://www.g2.com/products/loxo/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [noCRM.io](https://www.g2.com/products/nocrm-io/reviews)
  - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews)
  - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Ringover](https://www.g2.com/products/ringover/reviews)
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  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Ringover Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Collaboration Tools**
- Screen Sharing
- Presentations
- Whiteboarding
- Live Chat
- Hand Raising

**Generative AI**
- AI Text-to-Speech

**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Meeting Coordination**
- Participant Permissions
- One-Click Join

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Software Type**
- Mobile
- Browser Application
- Desktop Application

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking

**Agentic AI - Video Conferencing**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

## Top Ringover Alternatives
  - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,601 reviews)
  - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,811 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,361 reviews)

