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At a Glance
Market Segments
Small-Business (61.0% of reviews)
Small-Business (79.9% of reviews)
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
$24.00 1 User Per Month
JustCall
Star Rating
(2,352)4.3 out of 5
Market Segments
Small-Business (61.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 2 - User/Month (Billed Annually)
Free Trial is available
Browse all 8 pricing plansRingover
Star Rating
(437)4.6 out of 5
Market Segments
Small-Business (79.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JustCall excels in providing a straightforward and reliable experience for everyday business communication. Users appreciate features like automatic call logging and seamless CRM integration, which help streamline their workflow and keep customer interactions organized.
- Users say that Ringover stands out for its intuitive interface and ease of use, making it a great choice for customer service teams. Reviewers highlight the platform's high level of customization, particularly for the IVR, allowing businesses to tailor call flows to their specific needs.
- According to verified reviews, JustCall has a significant advantage in terms of user feedback volume, with over 2,299 reviews compared to Ringover's 412. This suggests that JustCall's ratings may reflect a broader range of user experiences, providing a more comprehensive view of its performance.
- Reviewers mention that while JustCall offers solid features for managing calls and SMS, some users have noted challenges with specific configurations. In contrast, Ringover's consistent updates and improvements have been praised, indicating a commitment to enhancing user experience over time.
- G2 reviewers highlight that JustCall's setup process is generally straightforward, with many users finding it easy to get started. However, Ringover users appreciate that they can operate the app without needing technical support, which can be a significant advantage for teams without dedicated IT resources.
- Users report that both platforms provide good call quality, but Ringover edges ahead with higher ratings for features like video calls and conference calls. This could be a deciding factor for businesses that rely heavily on these functionalities for communication.
Pricing
Entry-Level Pricing
JustCall
Team
$29.00
2 - User/Month (Billed Annually)
Business phone system with CRM integrations
- Local number in 70+ countries
- Unlimited inbound minutes
- Unlimited outbound minutes
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
JustCall
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.6
2,124
9.1
366
Ease of Use
8.8
2,172
9.3
378
Ease of Setup
8.7
1,899
9.1
341
Ease of Admin
8.6
728
8.9
173
Quality of Support
8.3
1,968
9.0
363
Has the product been a good partner in doing business?
8.7
727
8.7
173
Product Direction (% positive)
8.8
2,116
9.1
356
Features by Category
Ticket and Case Management
8.1
150
Not enough data
8.0
150
Not enough data
7.9
144
Not enough data
7.7
144
Not enough data
7.5
133
Not enough data
7.9
138
Not enough data
7.6
131
Not enough data
8.0
142
Not enough data
Generative AI
7.5
103
Not enough data
7.7
35
Not enough data
Agentic AI - Help Desk
7.4
9
Not enough data
6.3
9
Not enough data
7.4
9
Not enough data
Communication Channels
7.7
133
Not enough data
7.7
130
Not enough data
7.9
140
Not enough data
7.1
128
Not enough data
8.5
140
Not enough data
Platform
7.9
145
Not enough data
7.8
288
Not enough data
8.4
147
Not enough data
8.3
150
Not enough data
8.0
146
Not enough data
8.4
145
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
53
Not enough data
7.9
55
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance Analysis
7.7
53
Not enough data
7.9
53
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.3
55
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Sales Assistant
7.5
12
Not enough data
7.0
11
Not enough data
6.5
10
Not enough data
7.8
12
Not enough data
7.4
12
Not enough data
6.8
12
Not enough data
8.0
10
Not enough data
Dialing Options
8.4
575
Not enough data
8.5
572
|
Verified
Not enough data
8.3
8
Not enough data
Agent Tools
7.9
540
|
Verified
Not enough data
8.1
560
|
Verified
Not enough data
9.0
576
|
Verified
Not enough data
Automation
8.1
544
|
Verified
Not enough data
8.1
541
|
Verified
Not enough data
8.0
544
|
Verified
Not enough data
Agentic AI - Auto Dialer
8.6
11
Not enough data
9.0
13
Not enough data
AI Capabilities - Auto Dialer
8.1
9
Not enough data
9.4
8
Not enough data
9.4
8
Not enough data
Call Analytics
8.7
53
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.1
54
Not enough data
Agent Performance Management
8.1
55
Not enough data
8.2
53
Not enough data
7.7
53
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Conversation Intelligence
7.5
6
Not enough data
7.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
8.1
7
Not enough data
Text Messaging
8.4
321
Not enough data
8.7
334
Not enough data
8.3
327
Not enough data
8.0
311
Not enough data
7.2
302
Not enough data
8.0
319
Not enough data
8.1
315
Not enough data
8.2
320
Not enough data
SMS Platform
8.0
311
Not enough data
8.2
319
Not enough data
7.2
310
Not enough data
7.1
307
Not enough data
7.2
294
Not enough data
8.1
305
Not enough data
Agentic AI - SMS Marketing
8.2
11
Not enough data
8.5
12
Not enough data
7.9
13
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.6
12
Not enough data
Channels
7.9
350
Not enough data
7.9
350
Not enough data
6.9
351
Not enough data
Design
7.8
351
Not enough data
7.3
357
Not enough data
8.1
364
Not enough data
8.1
356
Not enough data
8.3
351
Not enough data
Generative AI
7.4
139
Not enough data
Feature Not Available
Not enough data
Quality Assurance
8.0
67
Not enough data
7.9
62
Not enough data
7.9
59
Not enough data
Engagement
8.0
65
Not enough data
8.1
67
Not enough data
7.5
63
Not enough data
Performance
8.7
66
Not enough data
8.6
63
Not enough data
Generative AI
7.5
63
Not enough data
7.7
60
Not enough data
Channels
8.7
499
|
Verified
9.2
177
7.4
454
8.6
173
7.6
435
8.5
170
8.4
490
|
Verified
8.6
169
Feature Not Available
8.4
162
Generative AI
Feature Not Available
8.4
73
Functions
8.1
493
|
Verified
9.0
166
8.1
478
|
Verified
9.0
168
8.0
485
|
Verified
8.8
172
7.9
414
8.7
164
8.0
450
|
Verified
8.8
165
8.2
462
|
Verified
8.8
163
8.0
446
|
Verified
8.8
162
8.0
445
|
Verified
8.8
163
Agentic AI - Contact Center
7.2
6
8.0
33
8.6
7
8.5
33
7.2
6
8.4
31
7.5
6
8.0
31
Administrative
8.3
482
|
Verified
8.9
160
8.4
484
|
Verified
9.0
161
8.4
518
|
Verified
9.0
168
8.7
458
|
Verified
9.0
159
7.9
463
8.9
159
Collaboration Tools
Not enough data
9.5
10
Not enough data
9.6
9
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.5
10
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
10
Not enough data
9.5
10
Software Type
Not enough data
9.3
10
Not enough data
9.3
9
Not enough data
9.7
10
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
7.8
32
Not enough data
8.0
31
Not enough data
8.4
32
Not enough data
Automation - AI Agents
Feature Not Available
Not enough data
7.6
30
Not enough data
7.2
29
Not enough data
Feature Not Available
Not enough data
7.7
30
Not enough data
Platform
8.0
31
Not enough data
8.3
32
Not enough data
8.0
32
Not enough data
Autonomy - AI Agents
7.5
29
Not enough data
Feature Not Available
Not enough data
7.6
31
Not enough data
7.7
30
Not enough data
Generative AI
7.6
30
Not enough data
7.4
31
Not enough data
Workforce Management
8.4
87
Not enough data
8.0
84
Not enough data
7.8
88
Not enough data
7.6
83
Not enough data
8.3
90
Not enough data
Administration
7.9
84
Not enough data
8.1
86
Not enough data
8.4
88
Not enough data
7.6
78
Not enough data
7.9
89
Not enough data
Platform
7.4
281
Not enough data
8.2
286
Not enough data
7.9
290
Not enough data
8.3
293
Not enough data
8.1
287
Not enough data
7.8
281
Not enough data
8.1
282
Not enough data
Generative AI
6.9
99
Not enough data
Workforce Management
8.5
283
Not enough data
8.4
284
Not enough data
Call Center Infrastructure (CCI)
8.1
8
Not enough data
8.5
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Administrative
8.8
290
Not enough data
8.4
289
Not enough data
Generative AI
7.5
34
Not enough data
7.7
35
Not enough data
7.6
34
Not enough data
Communication
8.0
198
Not enough data
8.2
200
Not enough data
7.7
188
Not enough data
8.1
189
Not enough data
7.5
190
Not enough data
Internal Use
7.8
288
Not enough data
8.0
195
Not enough data
7.9
191
Not enough data
7.9
188
Not enough data
8.2
193
Not enough data
8.2
194
Not enough data
Generative AI
7.1
35
Not enough data
Self-Service Experience
8.2
164
Not enough data
7.9
168
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
163
Not enough data
Self-Service Platform
7.9
165
Not enough data
8.1
164
Not enough data
7.4
162
Not enough data
8.5
165
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.2
55
Not enough data
Generative AI
7.2
72
Not enough data
7.3
73
Not enough data
Generative AI
7.3
126
Not enough data
7.4
125
Not enough data
Feature Not Available
Not enough data
Monitoring
8.4
135
Not enough data
8.0
134
Not enough data
Feature Not Available
Not enough data
7.6
128
Not enough data
7.3
126
Not enough data
Logging
8.8
143
Not enough data
7.5
126
Not enough data
6.7
129
Not enough data
7.3
131
Not enough data
Feedback
8.3
135
Not enough data
8.0
130
Not enough data
Productivity - Employee Monitoring
8.1
58
Not enough data
8.4
58
Not enough data
8.0
57
Not enough data
7.6
57
Not enough data
Basic Communication - Cloud PBX
8.5
42
9.3
9
8.6
42
8.9
9
8.6
39
9.1
9
8.5
39
8.7
9
8.6
42
9.4
9
8.7
39
9.6
9
Advanced Features - Cloud PBX
8.5
38
9.1
9
8.5
40
9.1
9
Feature Not Available
9.3
9
Feature Not Available
9.3
9
Platform Basics - VoIP Providers
7.8
9
7.4
11
7.8
9
7.8
12
7.8
9
7.8
12
8.0
9
7.8
13
6.7
7
6.9
12
6.4
7
6.8
12
Basic Communication
9.0
311
|
Verified
9.3
80
5.8
261
7.6
64
7.7
277
8.5
74
Feature Not Available
7.5
70
7.0
270
|
Verified
8.1
73
7.6
268
|
Verified
8.8
74
Agentic AI - VoIP Providers
Not enough data
5.5
7
Not enough data
6.0
7
6.0
5
6.0
7
6.3
5
5.5
7
Access
7.8
269
|
Verified
8.2
65
8.2
293
8.4
69
8.1
286
8.3
71
Advanced Features
7.1
267
8.4
70
7.0
255
|
Verified
8.3
69
8.8
301
|
Verified
8.9
72
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.6
24
7.5
20
7.4
23
7.5
20
Calling
9.0
651
9.4
136
8.0
589
8.7
131
8.6
620
9.2
131
8.7
623
9.3
132
7.6
25
8.4
25
Contacts
8.2
605
8.9
131
8.0
591
8.8
124
7.9
587
8.8
126
Insights
8.4
616
9.1
130
8.2
611
8.9
128
8.0
586
8.7
126
7.1
547
8.0
124
7.3
541
8.0
122
7.5
23
8.2
21
Agentic AI - Audio Conferencing
8.0
5
Not enough data
8.3
5
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Features
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Customer Query Resolution - AI Customer Support Agents
8.0
20
Not enough data
8.0
21
Not enough data
7.9
20
Not enough data
7.4
22
Not enough data
7.8
24
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.0
22
Not enough data
7.7
22
Not enough data
8.4
23
Not enough data
8.3
27
Not enough data
Automation
8.8
28
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
Autonomy
8.1
21
Not enough data
8.2
21
Not enough data
8.5
24
Not enough data
8.3
22
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JustCall and Ringover are categorized as Cloud PBX Platforms, Outbound Call Tracking, VoIP Providers, and Contact Center
Unique Categories
JustCall is categorized as AI Customer Support Agents, Digital Customer Service Platforms, AI Agents For Business Operations, Contact Center Quality Assurance, Customer Communications Management, SMS Marketing, Speech Analytics, Conversation Intelligence, AI Sales Assistant, Auto Dialer, Audio Conferencing, Live Chat, Employee Monitoring, Help Desk, Contact Center Workforce, Call Center Infrastructure (CCI), Customer Self-Service, and AI Voice Assistants
Ringover is categorized as UCaaS Platforms and Video Conferencing
Reviews
Reviewers' Company Size
JustCall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.5%
Financial Services
6.5%
Real Estate
6.0%
Information Technology and Services
5.8%
Marketing and Advertising
5.1%
Other
66.1%
Staffing and Recruiting
7.5%
Insurance
7.0%
Computer Software
6.5%
Marketing and Advertising
5.8%
Consumer Services
5.5%
Other
67.6%
Discussions
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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