G2 reviewers report that JustCall excels in user-friendliness, with many users highlighting its intuitive interface that allows for easy navigation and quick access to features. One user mentioned, "I like how JustCall is very easy to use and user-friendly," which reflects the platform's ability to streamline communication effectively.
Users say that Ringover stands out for its robust analytics and reporting capabilities. Reviewers appreciate the detailed statistics that help them track their call activities, with one user noting, "I appreciate the statistics part because I can easily see what I've done, like how many calls I've made and my call time."
According to verified reviews, JustCall has a significant advantage in terms of recent user feedback, with a much higher volume of reviews in the last 90 days. This suggests that users are actively engaging with the platform and sharing their experiences, which can provide potential buyers with more up-to-date insights.
Reviewers mention that Ringover's setup process is notably quick and straightforward, making it a favorable choice for businesses looking to implement a new communication tool without extensive downtime. One user stated, "The setup is fast, the interface is clean, and call quality is consistently reliable."
G2 reviewers highlight that JustCall's integration capabilities are a strong point, allowing users to connect with various tools seamlessly. Users have expressed appreciation for how JustCall integrates with their existing workflows, enhancing overall productivity and organization.
Users report that while both platforms offer solid support, Ringover receives higher marks for its quality of support, with many users praising the responsiveness and helpfulness of the support team. One user shared, "We have used Ringover for a couple of years now and are very happy with the service," indicating a strong satisfaction with customer service.
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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