Ringover Reviews & Product Details

What I like best about Ringover is how simple and intuitive it is to use. It makes managing calls, messages, and team communications very straightforward, while integrating seamlessly with tools like CRM systems so all customer interactions are logged in one place. This saves time, improves visibility on call activity, and makes day-to-day sales communication much more efficient. Review collected by and hosted on G2.com.

One downside of Ringover is that it can occasionally have minor glitches, particularly with the mobile app or call notifications. There are also times when SMS or messages don’t sync perfectly between devices, which can disrupt workflows when switching between desktop and mobile. While these issues are usually minor, they can be frustrating during busy sales days. Review collected by and hosted on G2.com.

We have been users of the Ringover telephony solution for over two years with an integration into the OXIVA CRM. The quality of communication as well as the tools provided in RINGOVER allow us to better understand the structuring of phone calls and to respond to activity peaks. The features of record retrieval and call history directly in our Oxiva CRM are a big plus. Our employees can call directly from the CRM, without having to enter information that automatically comes up from RINGOVER. The quality of the data provided by RINGOVER is a huge advantage, saving us valuable time both in sales and support. Review collected by and hosted on G2.com.

No point bothers us with the RINGOVER solution Review collected by and hosted on G2.com.

None, nothing needs to be reviewed and everything is practical. Review collected by and hosted on G2.com.

No, it's perfect! I have no problems and support has always answered my questions. Review collected by and hosted on G2.com.

I really appreciate the ease of use of Ringover. The interface is clear and intuitive, which allows a new user to get to grips with the tool very quickly, without complex training. This is a great advantage for a sales or support team because we can focus on interactions with customers rather than on the technical side. Moreover, the integrations with CRMs are a real plus. Being able to call directly from the tool and automatically retrieve the history of interactions with prospects or customers saves a lot of time on a daily basis. Review collected by and hosted on G2.com.

Overall, the experience with Ringover is very positive, but as with any tool, there are always a few points that could be improved. For example, some customization features could be a bit more advanced, particularly to better adapt call flows or settings to specific team needs. It also happens that the mobile application is a bit less comprehensive or less stable than the desktop version, which can sometimes limit certain actions when working on the go. Review collected by and hosted on G2.com.

I love using Ringover with my CRM because it allows me to initiate calls directly from it, and the call automatically appears in the correct client record, which greatly facilitates tracking. It automatically enriches my CRM with call summaries, and I appreciate having a direct view of the client record when a contact calls me. I particularly appreciate the new Ringover Empower module, which records calls as structured summaries in my CRM records, saving me a lot of time and allowing me to be more responsive in client follow-up. The installation of Ringover was very simple; I just had to connect the solution to the CRM for everything to be ready. Review collected by and hosted on G2.com.

Ringover could be improved by allowing better integration with the CRM, particularly by enabling the direct sending of SMS from the tool. Review collected by and hosted on G2.com.

What I like the most about Ringover is how easy it is to use on a daily basis. The interface is intuitive and it integrates well with other tools we use. It makes managing calls, messages, and team collaboration much smoother. The call quality is reliable and the analytics features are also very useful for tracking performance and improving customer interactions. Review collected by and hosted on G2.com.

Sometimes the interface could be a bit more responsive, and a few advanced settings are not always very intuitive to find. However, overall the platform works well and the support team is helpful when needed. Review collected by and hosted on G2.com.

I greatly appreciate the responsive and efficient customer service offered by Ringover. The numerous features and configuration options are a real advantage, especially for organizing schedules according to the point of sale and each team member. The ability to go offline for specific tasks, to create personalized voicemail messages with your own voice or AI, accompanied by music, is extremely useful. Furthermore, the wide range of available statistics is very appreciable. I also found the many tutorials on the Ringover website really helpful during the initial setup, alongside a phone and video appointment with easily reachable advisors. Review collected by and hosted on G2.com.

Setting up a simpler dashboard for small businesses Review collected by and hosted on G2.com.

Practical application, with a web app, that allows calling via one's direct line, or displaying with the company's reception number, to set oneself as unavailable during meetings or outside of working hours. Connect to groups to take another line if needed (switchboard, dedicated line, etc.). Good network quality and easy to return missed calls. Creation of a directory. Connection with a simple headset. Review collected by and hosted on G2.com.

Everything is fine. No particular remarks. Review collected by and hosted on G2.com.

The possibility of using it on mobile through its own app, which is very intuitive and works excellently, is a great advantage. It offers all the options expected from any phone application. Additionally, its website is very easy to use and has numerous options and settings, allowing the switchboard to be adapted to the needs of our company. It also has a desktop application for Windows, which opens automatically when the PC starts, making it even more convenient, as it is not necessary to open the web every time the computer is turned on. Review collected by and hosted on G2.com.

For the moment, we haven't found anything we don't like. Review collected by and hosted on G2.com.

The tool is easy to use, reliable, and facilitates call management. Review collected by and hosted on G2.com.

Some advanced features take a little time to master, but overall the platform is intuitive and easy to use. Review collected by and hosted on G2.com.