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Compare CloudTalk and Ringover 
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At a Glance
Market Segments
Small-Business (62.8% of reviews)
Small-Business (79.9% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$24.00 1 User Per Month
CloudTalk
Star Rating
(1,633)4.4 out of 5
Market Segments
Small-Business (62.8% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansRingover
Star Rating
(437)4.6 out of 5
Market Segments
Small-Business (79.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CloudTalk excels in its automation capabilities, particularly with features like the Smart Dialer and Power Dialer, which users find essential for streamlining their workflows and eliminating data silos. In contrast, while Ringover is noted for its intuitive interface, it may not offer the same level of automation sophistication.
- Users say that CloudTalk's implementation process is generally smooth, with many appreciating the flexibility and stability of the platform. However, Ringover users highlight its ease of use and customization options, especially for the IVR, which allows for tailored call flows that meet specific business needs.
- According to verified reviews, CloudTalk has a higher overall satisfaction score, reflecting its strong performance in areas like call management and scalability. Users frequently mention the excellent connection rates across regions, making it a reliable choice for businesses with international operations.
- Reviewers mention that Ringover shines in customer service applications, with many users praising its consistent performance and the high level of support provided over the years. This reliability is a significant factor for businesses that prioritize customer interactions.
- G2 reviewers highlight that while CloudTalk has a broader range of features, including advanced analytics and reporting tools, Ringover's focus on user experience and customization makes it a strong contender for small businesses looking for straightforward solutions.
- Users report that both platforms have their strengths, but CloudTalk's extensive feature set and higher number of recent reviews suggest a more robust user experience overall. Meanwhile, Ringover's strong ratings in areas like quality of support and ease of setup indicate it may be better suited for users who prioritize simplicity and direct assistance.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
CloudTalk
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.7
1,397
9.1
366
Ease of Use
9.1
1,425
9.3
378
Ease of Setup
8.9
1,038
9.1
341
Ease of Admin
8.9
606
8.9
173
Quality of Support
8.8
1,266
9.0
363
Has the product been a good partner in doing business?
8.9
607
8.7
173
Product Direction (% positive)
8.8
1,359
9.1
356
Features by Category
Dialing Options
8.6
232
|
Verified
Not enough data
8.5
224
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
204
|
Verified
Not enough data
8.2
210
|
Verified
Not enough data
8.9
236
|
Verified
Not enough data
Automation
8.3
200
|
Verified
Not enough data
8.3
196
|
Verified
Not enough data
8.2
198
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
20
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Quality Assurance
9.1
79
Not enough data
9.0
76
Not enough data
9.1
81
Not enough data
Engagement
8.7
77
Not enough data
9.2
87
Not enough data
8.7
76
Not enough data
Performance
8.9
78
Not enough data
9.1
81
Not enough data
Generative AI
8.6
22
Not enough data
8.6
32
Not enough data
Channels
8.9
637
|
Verified
9.2
177
7.8
506
8.6
173
7.6
489
8.5
170
7.9
525
|
Verified
8.6
169
7.8
488
8.4
162
Generative AI
7.6
279
8.4
73
Functions
8.5
571
|
Verified
9.0
166
8.4
573
|
Verified
9.0
168
8.6
562
|
Verified
8.8
172
8.2
510
8.7
164
8.2
515
|
Verified
8.8
165
8.5
519
|
Verified
8.8
163
8.4
534
|
Verified
8.8
162
8.4
525
|
Verified
8.8
163
Agentic AI - Contact Center
7.8
143
8.0
33
8.4
147
8.5
33
8.2
142
8.4
31
8.1
141
8.0
31
Administrative
8.5
581
|
Verified
8.9
160
8.8
587
|
Verified
9.0
161
8.7
621
|
Verified
9.0
168
8.8
577
|
Verified
9.0
159
8.3
514
|
Verified
8.9
159
Collaboration Tools
Not enough data
9.5
10
Not enough data
9.6
9
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.5
10
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
10
Not enough data
9.5
10
Software Type
Not enough data
9.3
10
Not enough data
9.3
9
Not enough data
9.7
10
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
227
Not enough data
8.1
225
Not enough data
8.5
234
Not enough data
8.2
236
Not enough data
8.1
221
Not enough data
8.2
225
Not enough data
Generative AI
7.4
106
Not enough data
Workforce Management
8.8
230
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
21
Not enough data
9.1
20
Not enough data
8.7
20
Not enough data
Administrative
9.0
237
Not enough data
8.7
239
Not enough data
Generative AI
7.9
37
Not enough data
Basic Communication - Cloud PBX
9.4
26
9.3
9
9.6
26
8.9
9
9.7
26
9.1
9
9.3
25
8.7
9
9.2
26
9.4
9
9.6
24
9.6
9
Advanced Features - Cloud PBX
9.5
25
9.1
9
9.4
26
9.1
9
9.4
26
9.3
9
8.5
25
9.3
9
Platform Basics - VoIP Providers
8.3
23
7.4
11
8.7
23
7.8
12
8.3
23
7.8
12
8.4
25
7.8
13
7.7
22
6.9
12
7.4
22
6.8
12
Basic Communication
8.9
228
|
Verified
9.3
80
6.5
136
7.6
64
7.1
156
|
Verified
8.5
74
6.3
129
7.5
70
7.3
146
|
Verified
8.1
73
8.0
160
|
Verified
8.8
74
Agentic AI - VoIP Providers
6.8
15
5.5
7
7.7
14
6.0
7
7.0
14
6.0
7
7.5
14
5.5
7
Access
8.0
155
8.2
65
8.0
169
|
Verified
8.4
69
8.3
178
|
Verified
8.3
71
Advanced Features
7.6
160
|
Verified
8.4
70
7.6
151
|
Verified
8.3
69
8.9
207
|
Verified
8.9
72
Agentic AI - Outbound Call Tracking
7.4
89
7.5
20
7.4
89
7.5
20
Calling
9.0
466
9.4
136
8.1
398
8.7
131
8.5
425
9.2
131
8.8
442
9.3
132
8.2
101
8.4
25
Contacts
8.1
417
8.9
131
8.0
391
8.8
124
8.2
402
8.8
126
Insights
8.4
416
9.1
130
8.4
406
8.9
128
8.3
383
8.7
126
7.1
345
8.0
124
7.5
350
8.0
122
7.9
94
8.2
21
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Features
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Categories
Categories
Shared Categories
CloudTalk and Ringover are categorized as Outbound Call Tracking, VoIP Providers, Contact Center, and Cloud PBX Platforms
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Contact Center Workforce, Call Center Infrastructure (CCI), and Contact Center Quality Assurance
Ringover is categorized as UCaaS Platforms and Video Conferencing
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.8%
Information Technology and Services
9.4%
Marketing and Advertising
5.8%
Financial Services
5.0%
Education Management
4.6%
Other
65.3%
Staffing and Recruiting
7.5%
Insurance
7.0%
Computer Software
6.5%
Marketing and Advertising
5.8%
Consumer Services
5.5%
Other
67.6%
Discussions
What is CloudTalk used for?
3 Comments
MV
Cloudtalk is platform to make calls all over the world, create and track reports Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
How can you cancel your subscription? I haven't saw anything displayed
1 Comment
DC
Hey Marian,
cancellation can be done by reaching out to CloudTalk's support team. We are also working on imlementing a self-cancel option to make it even...Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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