# CloudTalk vs Ringover Comparison
---
## AI Generated Summary
- **G2 reviewers report** that CloudTalk excels in providing a user-friendly experience, particularly with features like **automatic dialing** and **recorded calls**. Users appreciate how easy it is to create campaigns and track results, making it a strong choice for businesses focused on outbound calling.
- **Users say** that Ringover stands out for its **intuitive interface** , which simplifies navigation and enhances usability. Reviewers highlight the ability to easily identify contacts by name and number, which streamlines communication efforts, especially in busy environments.
- **According to verified reviews** , CloudTalk is often praised for its **affordability** compared to other VoIP systems, making it a popular choice among small businesses looking for reliable solutions without breaking the bank.
- **Reviewers mention** that while Ringover has a solid feature set, it sometimes lacks the depth of functionality found in CloudTalk, particularly in areas like **campaign management** and **automated call handling** , which are crucial for high-volume outbound operations.
- **G2 reviewers highlight** that CloudTalk's support team is responsive and helpful, which enhances the overall user experience. Users have noted that this support is particularly beneficial during the onboarding process, helping teams get up and running quickly.
- **Users report** that while Ringover offers a good range of features, it may not be as comprehensive as CloudTalk in terms of **integrations** and **advanced call management** , which could limit its effectiveness for businesses with more complex needs.



---
## Frequently Asked Questions

### What is the difference between CloudTalk vs Ringover?

Ringover stands out for higher reviewer satisfaction on support, setup, and overall rating compared to CloudTalk.

| | [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | [Ringover](https://www.g2.com/products/ringover/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (1851 reviews) | 4.6/5 (495 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.9 | 9.2 |
| Quality of Support score | 8.7 | 9.1 |
| Top Reviewer-Cited Strength | — | Ease of Use (79 all-time mentions) |



### How do the pricing models of CloudTalk and Ringover compare?

Ringover is rated higher for value, with reviewers more satisfied with its pricing than CloudTalk.

- **CloudTalk:** Reviewers note that advanced features can become expensive for smaller teams, and some mention additional costs for certain features.
- **Ringover:** Reviewers describe Ringover as offering affordable plans and a strong return on investment, with pricing seen as reasonable for the features provided.



### What are the best alternatives to CloudTalk and Ringover?

The top three alternatives to CloudTalk and Ringover are Aircall, JustCall, and Genesys Cloud CX.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1851 reviews) | Small-Business | Pricing is very reasonable for what is offered | Easy to use interface and strong analytics |
| [Ringover](https://www.g2.com/products/ringover/reviews) | 4.6/5 (495 reviews) | Small-Business | Affordable plans and strong return on investment | Ease of use and customer support (79 and 51 all-time mentions) |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1644 reviews) | Small-Business | — | — |
| [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394 reviews) | Small-Business | — | — |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — |



### Which Contact Center features should I prioritize when comparing CloudTalk and Ringover?

Buyers should prioritize Voice quality, Ease of Setup, Quality of Support, Integrations, and Analytics when comparing CloudTalk and Ringover.

- **Voice quality:** Ringover has 37 all-time mentions for call quality, while CloudTalk is frequently praised for reliable call quality in recent reviews.
- **Ease of Setup:** CloudTalk scores 8.9 and Ringover 9.2 on Ease of Setup.
- **Quality of Support:** CloudTalk scores 8.7 and Ringover 9.1, with Ringover receiving 51 all-time mentions for customer support.
- **Integrations:** CloudTalk is cited for Pipedrive (73 all-time mentions) and Outreach (29), while Ringover is cited for Pipedrive (4 all-time mentions).
- **Analytics:** CloudTalk is praised for analytics and call data in recent reviews; Ringover is noted for call tracking and AI features.



### What are the pros and cons of CloudTalk vs Ringover?

Ringover's headline strength is ease of use, while CloudTalk is praised for flexibility and analytics.

- **CloudTalk strengths:** Reviewers highlight flexibility in scaling users, strong analytics, reliable call quality, and easy CRM integration.
- **CloudTalk trade-offs:** Some reviewers mention support limitations, onboarding complexity, and additional costs for advanced features.
- **Ringover strengths:** Ease of use (79 all-time mentions), customer support (51), reliability (45), helpfulness (41), intuitive interface (40), and call quality (37) are consistently cited.
- **Ringover trade-offs:** Reviewers note that automatic transcriptions can lack precision and that some advanced features require a learning curve.



### Is CloudTalk or Ringover better for small businesses?

Ringover is the stronger fit for small businesses, with higher satisfaction scores and a focus on ease of use and support.

- **CloudTalk:** Largest segment is Small-Business, with reviewers appreciating flexibility and ease of use but noting onboarding and support challenges.
- **Ringover:** Largest segment is Small-Business, with reviewers consistently praising ease of setup, intuitive interface, and responsive support.



### Which Contact Center platform has better integrations?

CloudTalk is favored for integrations, with more reviewer-cited mentions and broader tool coverage.

- **CloudTalk:** Pipedrive (73 all-time mentions), Outreach (29 all-time mentions), and CRM integrations are frequently highlighted.
- **Ringover:** Pipedrive (4 all-time mentions) is cited, with reviewers noting CRM integration but fewer mentions overall.



### How do CloudTalk and Ringover compare on customer support?

Ringover leads on Quality of Support, with a 0.4-point advantage over CloudTalk (9.1 vs 8.7).

- **CloudTalk:** Reviewers describe support as responsive and helpful, but some mention challenges with AI chatbots and onboarding assistance.
- **Ringover:** Reviewers consistently praise responsive, efficient, and effective support, with 51 all-time mentions for customer support and 24 for customer service.



### Which is easier to implement, CloudTalk or Ringover?

Ringover is rated higher for Ease of Setup, with a 0.3-point advantage over CloudTalk (9.2 vs 8.9).

- **CloudTalk:** Reviewers describe setup as generally straightforward, but some note onboarding can be slow or complex for larger teams.
- **Ringover:** Reviewers consistently highlight quick, easy setup and intuitive onboarding, with 23 all-time mentions for easy setup.



### Which product has better Voice?

Ringover is the stronger performer on Voice, with more reviewer-cited mentions for call quality and audio quality.

- **CloudTalk:** Reviewers frequently praise reliable call quality and smooth conversations, with positive sentiment in recent reviews.
- **Ringover:** Call Quality (37 all-time mentions) and Audio Quality (20 all-time mentions) are consistently cited as strengths, with reviewers highlighting stable, high-quality voice performance.



| | CloudTalk | Ringover | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,929 | 496 | 
| **Largest Market Segment** | Small-Business (65.0% of reviews) | Small-Business (78.3% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Year | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### CloudTalk

Pros:
- Ease of Use (328 reviews)
- Reliability (160 reviews)

Cons:
- Call Issues (159 reviews)
- Connection Issues (77 reviews)

### Ringover

Pros:
- Ease of Use (79 reviews)
- Customer Support (51 reviews)

Cons:
- High Cost (12 reviews)
- Expensive (11 reviews)

---
## Ratings Comparison
| Rating | CloudTalk | Ringover | 
|---|---|---|
  | **Meets Requirements** | 8.7 (1670 reviews) | 9.1 (404 reviews) | 
  | **Ease of Use** | 9.1 (1707 reviews) | 9.3 (416 reviews) | 
  | **Ease of Setup** | 8.9 (1315 reviews) | 9.2 (377 reviews) | 
  | **Ease of Admin** | 8.8 (684 reviews) | 9.0 (191 reviews) | 
  | **Quality of Support** | 8.7 (1508 reviews) | 9.1 (400 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (684 reviews) | 8.8 (190 reviews) | 
  | **Product Direction (% positive)** | 8.8 (1593 reviews) | 9.2 (391 reviews) | 

---
## Pricing

### CloudTalk

#### Entry-Level Pricing

Plan: Starter

Price: $25.00 1 User Per Year

Description: Get all the essentials to set up a professional phone system.

Key Features:
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Local numbers in 160+ countries
- Desktop apps (Windows, Mac, Linux) + Mobile apps (iOS & Android)

[Browse all 4 editions](https://www.g2.com/products/cloudtalk/pricing)

#### Free Trial

Yes

### Ringover

#### Entry-Level Pricing

Plan: SMART

Price: $24.00 1 User Per Month

Description: The essentials for your business phone system

Key Features:
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users

[Browse all 2 editions](https://www.g2.com/products/ringover/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Call & Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Call Reporting** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Manual Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Blended Call Center** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 8.1/10 | 281 |
| **Ringover** | N/A | N/A |

#### Dialing Options

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Preview Dialing** | 8.6 (234 reviews) ✓ Verified | Not enough data | 
| **Progressive Dialing** | 8.5 (226 reviews) ✓ Verified | Not enough data | 
| **Predictive Dialing** | Feature Not Available | Not enough data | 

#### Agent Tools

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Whisper Coaching ** | 8.1 (206 reviews) ✓ Verified | Not enough data | 
| **Callback Scheduling ** | 8.3 (214 reviews) ✓ Verified | Not enough data | 
| **Call Recording ** | 8.9 (245 reviews) ✓ Verified | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scheduling** | Not enough data | Not enough data | 

#### Automation

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Voice Activity Detection** | 8.3 (203 reviews) ✓ Verified | Not enough data | 
| **Interactive Voice Response (IVR)** | 8.3 (199 reviews) ✓ Verified | Not enough data | 
| **Call Scrubbing** | 8.2 (200 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (21 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Call Prioritization and List Optimization** | 7.9 (19 reviews) | Not enough data | 
| **Compliance Monitoring** | 8.1 (18 reviews) | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | 7.6 (19 reviews) | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Power Dialer** | Not enough data | Not enough data | 
| **Preview Dialer** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Integrations Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Automatic Outbound Dialer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Campaign Specific Caller ID** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 8.9/10 | 111 |
| **Ringover** | N/A | N/A |

#### Quality Assurance

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Evaluation** | 9.1 (81 reviews) | Not enough data | 
| **Calibration** | 9.0 (77 reviews) | Not enough data | 
| **Reports** | 9.0 (82 reviews) | Not enough data | 

#### Engagement

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Feedback** | 8.7 (78 reviews) | Not enough data | 
| **Dashboards** | 9.2 (91 reviews) | Not enough data | 
| **Training** | 8.7 (77 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Performance

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Third-Party Integrations** | 9.0 (82 reviews) | Not enough data | 
| **Compliance** | 9.1 (82 reviews) | Not enough data | 

#### Generative AI

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **AI Text Generation** | 8.6 (22 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (33 reviews) | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Employee Coaching Tools** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Customer Surveys** | Not enough data | Not enough data | 
| **Agent Interface** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Leaderboards** | Not enough data | Not enough data | 
| **Employee Reward Programs** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **KPI Monitoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Multiple Scoring Models** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Screen Recording** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 8.5/10 | 970 |
| **Ringover** | 8.7/10 | 234 |

#### Channels

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Voice** | 9.0 (823 reviews) ✓ Verified | 9.3 (204 reviews) | 
| **Social** | 7.8 (506 reviews) | 8.6 (173 reviews) | 
| **Live Chat** | 7.7 (490 reviews) | 8.5 (169 reviews) | 
| **Mobile SMS** | 7.8 (542 reviews) ✓ Verified | 8.6 (175 reviews) | 
| **Email** | 7.8 (492 reviews) | 8.4 (161 reviews) | 

#### Generative AI

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (280 reviews) | 8.5 (74 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Functions

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Call Routing** | 8.5 (584 reviews) ✓ Verified | 9.0 (166 reviews) | 
| **Session Queuing** | 8.4 (572 reviews) ✓ Verified | 9.0 (168 reviews) | 
| **Concurrent Calling** | 8.6 (574 reviews) ✓ Verified | 8.8 (173 reviews) | 
| **Speech Analytics** | 8.2 (526 reviews) | 8.7 (165 reviews) | 
| **Auto Dialer** | 8.3 (539 reviews) ✓ Verified | 8.8 (166 reviews) | 
| **IVR** | 8.5 (526 reviews) ✓ Verified | 8.8 (164 reviews) | 
| **Inbound Screen Pop** | 8.4 (538 reviews) ✓ Verified | 8.8 (163 reviews) | 
| **Persistent Data** | 8.5 (528 reviews) ✓ Verified | 8.7 (165 reviews) | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | 9.2 (12 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (143 reviews) | 8.0 (34 reviews) | 
| **Cross-system Integration** | 8.5 (187 reviews) | 8.8 (46 reviews) | 
| **Natural Language Interaction** | 8.2 (144 reviews) | 8.5 (32 reviews) | 
| **Proactive Assistance** | 8.1 (141 reviews) | 8.0 (33 reviews) | 
| **Third-Party Integrations** | 8.5 (20 reviews) | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 

#### Administrative

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Session Summary Notes** | 8.5 (605 reviews) ✓ Verified | 8.9 (161 reviews) | 
| **Administrator Access** | 8.8 (598 reviews) ✓ Verified | 9.1 (164 reviews) | 
| **Reporting & Dashboards** | 8.7 (671 reviews) ✓ Verified | 9.0 (176 reviews) | 
| **Session Recording** | 8.8 (616 reviews) ✓ Verified | 9.1 (162 reviews) | 
| **Agent Scheduling and Assignment** | 8.3 (515 reviews) ✓ Verified | 8.9 (159 reviews) | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Reporting** | 9.7 (10 reviews) | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Interaction Tracking** | 9.5 (7 reviews) | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **CRM** | 9.5 (11 reviews) | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Agent Interface** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | N/A | N/A |
| **Ringover** | 9.4/10 | 12 |

#### Collaboration Tools

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.5 (10 reviews) | 
| **Presentations** | Not enough data | 9.6 (9 reviews) | 
| **Whiteboarding** | Not enough data | 9.5 (10 reviews) | 
| **Real-Time Chat** | Not enough data | 9.0 (10 reviews) | 
| **Hand Raising** | Not enough data | 9.5 (10 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 
| **Private Chat** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Scheduling** | Not enough data | Feature Not Available | 
| **Video Call Recording** | Not enough data | Feature Not Available | 
| **Participant Permissions** | Not enough data | 9.5 (10 reviews) | 
| **One-Click Join** | Not enough data | 9.5 (10 reviews) | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Mobile** | Not enough data | 9.3 (10 reviews) | 
| **Browser Application** | Not enough data | 9.3 (9 reviews) | 
| **Desktop Application** | Not enough data | 9.7 (10 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### Contact Center Workforce

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 8.7/10 | 142 |
| **Ringover** | N/A | N/A |

#### Workforce Management

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Agent Availability** | 8.7 (110 reviews) ✓ Verified | Not enough data | 
| **Skills Management** | 8.7 (104 reviews) ✓ Verified | Not enough data | 
| **Shift Scheduling** | 8.6 (95 reviews) ✓ Verified | Not enough data | 
| **Agent Self-Service** | 8.7 (100 reviews) ✓ Verified | Not enough data | 
| **Mobile Access** | 8.7 (106 reviews) | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Time Off Management** | Not enough data | Not enough data | 

#### Administration

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Automation** | 8.8 (116 reviews) ✓ Verified | Not enough data | 
| **Productivity Analysis** | 8.9 (113 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.8 (118 reviews) ✓ Verified | Not enough data | 
| **Labor Forecasting** | 8.5 (107 reviews) ✓ Verified | Not enough data | 
| **Intraday Management** | 8.7 (100 reviews) ✓ Verified | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 
| **Leave Tracking** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **For Call Centers** | Not enough data | Not enough data | 
| **Employee Time Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Skills Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Variable Workforce** | Not enough data | Not enough data | 
| **Employee Coaching Tools** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Agent Interface** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 8.5/10 | 263 |
| **Ringover** | N/A | N/A |

#### Platform

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Omnichannel** | 7.8 (211 reviews) | Not enough data | 
| **Mobile Access** | 8.3 (229 reviews) | Not enough data | 
| **Queue Management** | 8.1 (225 reviews) | Not enough data | 
| **Call Routing** | 8.5 (235 reviews) | Not enough data | 
| **Call Back** | 8.2 (236 reviews) | Not enough data | 
| **IVR** | 8.1 (224 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.2 (225 reviews) | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **AI Text-to-Speech** | 7.4 (105 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Call Monitoring** | 8.8 (232 reviews) | Not enough data | 
| **Performance Evaluation** | 8.7 (230 reviews) | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (21 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.2 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.7 (19 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Administrative

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Call Recording** | 9.0 (238 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.7 (240 reviews) | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Phone Key Input** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Voice Customization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Pre-recorded Messages** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Multiple Scripts** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 8.0/10 | 38 |
| **Ringover** | N/A | N/A |

#### Generative AI

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **AI Text Summarization** | 8.0 (37 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Scheduled Recording** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Audio Capture** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Self-Service Search** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Request Assignment** | Not enough data | Not enough data | 
| **Speech-to-Text Analysis** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Customer Service Analytics** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Language Detection** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 9.3/10 | 35 |
| **Ringover** | 9.3/10 | 15 |

#### Basic Communication - Cloud PBX

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Call Management** | 9.4 (30 reviews) | 9.4 (12 reviews) | 
| **Communication Management** | 9.6 (26 reviews) | 9.1 (11 reviews) | 
| **Scalability** | 9.7 (27 reviews) | 9.2 (10 reviews) | 
| **Integrations** | 9.4 (30 reviews) | 9.0 (13 reviews) | 
| **Mobile Accessibility** | 9.2 (27 reviews) | 9.5 (11 reviews) | 
| **Accessibility** | 9.6 (25 reviews) | 9.7 (10 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Security and Compliance** | 9.5 (25 reviews) | 9.2 (10 reviews) | 
| **Analytics and Reporting** | 9.2 (30 reviews) | 9.2 (11 reviews) | 
| **Support and Reliability** | 9.3 (28 reviews) | 9.4 (11 reviews) | 
| **Automated attendant** | 8.5 (25 reviews) | 9.3 (10 reviews) | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Virtual Extensions** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 
| **For Cloud Phone Systems** | Not enough data | Not enough data | 
| **Ring Groups** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 7.8/10 | 269 |
| **Ringover** | 7.7/10 | 88 |

#### Platform Basics - VoIP Providers

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.3 (23 reviews) | 7.6 (12 reviews) | 
| **Call Management** | 8.8 (25 reviews) | 7.7 (14 reviews) | 
| **Network monitoring** | 8.3 (23 reviews) | 7.8 (12 reviews) | 
| **Integrations** | 8.5 (31 reviews) | 8.1 (15 reviews) | 
| **Virtual PBX** | 7.7 (22 reviews) | 6.9 (12 reviews) | 
| **SIP trunking services** | 7.4 (22 reviews) | 7.1 (13 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Phone Calls** | 9.0 (254 reviews) ✓ Verified | 9.3 (83 reviews) | 
| **Video Calls** | 6.5 (139 reviews) | 7.6 (64 reviews) | 
| **Instant Messaging** | 7.2 (161 reviews) ✓ Verified | 8.5 (74 reviews) | 
| **Screen Sharing** | 6.4 (131 reviews) | 7.5 (69 reviews) | 
| **Conference Calls** | 7.3 (149 reviews) ✓ Verified | 8.1 (72 reviews) | 
| **Desk-to-Desk Calls** | 8.1 (162 reviews) ✓ Verified | 8.7 (73 reviews) | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (15 reviews) | 5.5 (7 reviews) | 
| **Cross-system Integration** | 7.7 (14 reviews) | 6.5 (8 reviews) | 
| **Adaptive Learning** | 7.0 (14 reviews) | 6.0 (7 reviews) | 
| **Proactive Assistance** | 7.5 (14 reviews) | 5.5 (7 reviews) | 

#### Access

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Software Pairing** | 8.0 (156 reviews) | 8.2 (65 reviews) | 
| **Browser Extension** | 8.1 (173 reviews) ✓ Verified | 8.4 (69 reviews) | 
| **Individual Download** | 8.3 (179 reviews) ✓ Verified | 8.3 (70 reviews) | 

#### Advanced Features

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Hold Music** | 7.6 (162 reviews) ✓ Verified | 8.4 (70 reviews) | 
| **Automated Attendants** | 7.6 (154 reviews) ✓ Verified | 8.3 (70 reviews) | 
| **VOiP Number** | 8.9 (213 reviews) ✓ Verified | 9.0 (75 reviews) | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | 8.1/10 | 550 |
| **Ringover** | 8.6/10 | 156 |

#### Agentic AI - Outbound Call Tracking

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (88 reviews) | 7.5 (20 reviews) | 
| **Natural Language Interaction** | 7.4 (88 reviews) | 7.5 (20 reviews) | 

#### Calling

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Record Calls** | 9.0 (498 reviews) | 9.4 (139 reviews) | 
| **Generate Location** | 8.1 (404 reviews) | 8.7 (130 reviews) | 
| **Call Types** | 8.6 (435 reviews) | 9.2 (133 reviews) | 
| **Click-to-Call** | 8.8 (461 reviews) | 9.3 (134 reviews) | 
| **Auto Dialer** | 8.3 (110 reviews) | 8.4 (25 reviews) | 

#### Contacts

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Personalization** | 8.1 (418 reviews) | 8.8 (130 reviews) | 
| **Information Locater** | 8.0 (393 reviews) | 8.8 (123 reviews) | 
| **Record Prospect Data** | 8.2 (403 reviews) | 8.8 (125 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 

#### Insights

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Notes** | 8.5 (434 reviews) | 9.1 (131 reviews) | 
| **Daily Summary** | 8.4 (410 reviews) | 8.9 (128 reviews) | 
| **Automated Voicemails** | 8.3 (384 reviews) | 8.7 (125 reviews) | 
| **Automated Emails** | 7.2 (344 reviews) | 8.0 (123 reviews) | 
| **Sorts Prospects** | 7.5 (350 reviews) | 8.0 (121 reviews) | 
| **Automated Note Taking** | 8.0 (97 reviews) | 8.3 (22 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Meeting Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **CloudTalk** | N/A | N/A |
| **Ringover** | 9.6/10 | 10 |

#### Agentic AI - UCaaS Platforms

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 9.5 (7 reviews) | 
| **Native VoIP** | Not enough data | 9.3 (7 reviews) | 
| **CCaaS Option** | Not enough data | 9.5 (7 reviews) | 

#### Features

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.8 (7 reviews) | 
| **Voicemail to SMS** | Not enough data | 9.7 (6 reviews) | 
| **File Sharing** | Not enough data | 9.7 (6 reviews) | 
| **Voice Conferencing** | Not enough data | 9.7 (6 reviews) | 
| **Video Conferencing** | Not enough data | 10.0 (6 reviews) | 
| **Conference Transcripts** | Not enough data | 10.0 (6 reviews) | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CloudTalk | Ringover | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)

**Unique to CloudTalk (5):** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)

**Unique to Ringover (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | CloudTalk | Ringover | 
|---|---|---|
| **Small-Business** | 65.0% | 78.3% | 
| **Mid-Market** | 31.0% | 21.3% | 
| **Enterprise** | 4.0% | 0.4% | 

### By Industry

#### CloudTalk

- **Computer Software:** 10.1%
- **Information Technology and Services:** 9.0%
- **Marketing and Advertising:** 6.9%
- **Financial Services:** 5.0%
- **Education Management:** 4.1%
- **Consumer Services:** 3.1%
- **Leisure, Travel & Tourism:** 2.9%
- **Automotive:** 2.8%
- **Real Estate:** 2.3%
- **Accounting:** 2.2%
- **Other:** 51.5%

#### Ringover

- **Staffing and Recruiting:** 7.6%
- **Computer Software:** 7.1%
- **Insurance:** 6.7%
- **Marketing and Advertising:** 5.5%
- **Consumer Services:** 5.5%
- **Information Technology and Services:** 5.0%
- **Business Supplies and Equipment:** 3.0%
- **Telecommunications:** 3.0%
- **Individual & Family Services:** 3.0%
- **Retail:** 2.8%
- **Other:** 50.9%

---
## Alternatives

### Alternatives to CloudTalk

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2599 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1658 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1470 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (866 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (828 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.4/5 stars (414 reviews)

### Alternatives to Ringover

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1658 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1470 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4208 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (866 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3633 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56607 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3412 reviews)

---
## Top Discussions

### CloudTalk

- Title: [What is CloudTalk used for?](https://www.g2.com/discussions/cloudtalk-what-is-cloudtalk-used-for) — 4 comments, 1 upvote
  > **Top comment:** "Make phone calls from a digital platform. Generally used for companies that use Call Centers."
- Title: [What is CloudTalk used for?](https://www.g2.com/discussions/what-is-cloudtalk-used-for) — 2 comments
  > **Top comment:** "For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls."
- Title: [I want sync my HubSpot data with its language property to mapped to the custom field of  Contacts in Cloudtalk.](https://www.g2.com/discussions/36315-i-want-sync-my-hubspot-data-with-its-language-property-to-mapped-to-the-custom-field-of-contacts-in-cloudtalk) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Manoj! 

In order to set the integration right it is sufficient to follow this article:..."
- Title: [What is the best way to answer incoming calls?](https://www.g2.com/discussions/36111-what-is-the-best-way-to-answer-incoming-calls) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi John, the best way of answering calls is using our Desktop application. 

Best regards!"
- Title: [Cloudtalk or alternative.   Zadamra](https://www.g2.com/discussions/32162-cloudtalk-or-alternative-zadamra) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hi Christopher! 

We definitely recommend CloudTalk and will be very happy to prove we are the number one choice in our pricing segment.

Best wishes"

### Ringover

- Title: [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) — 1 comment *(includes official response)*
  > **Top comment:** "We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to..."
- Title: [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) — 1 comment
  > **Top comment:** "or end of contract"
- Title: [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) — 1 comment
  > **Top comment:** "Don't use it"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cloudtalk-vs-ringover)