Compare CloudTalk and Ringover 
At a Glance
Market Segments
Small-Business (63.6% of reviews)
Small-Business (78.8% of reviews)
Entry-Level Pricing
$19.00 1 User Per Year
$24.00 1 User Per Month
CloudTalk
Star Rating
(1,751)4.4 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Year
Free Trial is available
Browse all 4 pricing plansRingover
Star Rating
(481)4.6 out of 5
Market Segments
Small-Business (78.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CloudTalk excels in user experience, with many praising its intuitive interface and quick onboarding process. Users appreciate how the platform is clean and easy to navigate, allowing agents to get up to speed rapidly.
- Users say that Ringover stands out for its reliable customer support, with many highlighting the fast response times to inquiries about usage and billing. This level of support can be crucial for businesses needing immediate assistance.
- According to verified reviews, CloudTalk offers superior call management features, with users noting its ability to track emotions during calls and provide detailed call summaries. This functionality can enhance the overall customer interaction experience.
- Reviewers mention that Ringover is particularly appreciated for its configuration options and the ability to easily access call statistics. Users find it convenient to monitor their call activity, which can help in assessing performance and productivity.
- G2 reviewers highlight that while CloudTalk has a slightly lower overall star rating, it has a higher G2 Score, indicating a broader satisfaction among users. The platform's robust features and ease of use contribute to its positive reception.
- Users report that both platforms cater well to small businesses, but Ringover has a higher percentage of reviews from this segment, suggesting it may be more tailored to the needs of smaller teams looking for affordable and effective solutions.
Pricing
Entry-Level Pricing
CloudTalk
Lite
$19.00
1 User Per Year
Perfect plan to get started with CloudTalk
- Unlimited Calls Across the US 🇺🇸 and Canada 🇨🇦
- Business SMS
- International numbers (160+ countries)
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
CloudTalk
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.7
1,511
9.1
394
Ease of Use
9.1
1,540
9.3
406
Ease of Setup
8.9
1,150
9.2
368
Ease of Admin
8.9
633
8.9
185
Quality of Support
8.8
1,373
9.1
390
Has the product been a good partner in doing business?
8.9
634
8.8
185
Product Direction (% positive)
8.8
1,460
9.2
382
Features by Category
Dialing Options
8.6
233
|
Verified
Not enough data
8.5
225
|
Verified
Not enough data
8.4
23
Not enough data
Agent Tools
8.1
205
|
Verified
Not enough data
8.2
211
|
Verified
Not enough data
8.9
239
|
Verified
Not enough data
Automation
8.3
202
|
Verified
Not enough data
8.3
198
|
Verified
Not enough data
8.2
199
|
Verified
Not enough data
Agentic AI - Auto Dialer
6.9
20
Not enough data
7.8
21
Not enough data
AI Capabilities - Auto Dialer
7.9
19
Not enough data
8.1
18
Not enough data
7.6
19
Not enough data
Quality Assurance
9.1
80
Not enough data
9.0
77
Not enough data
9.0
82
Not enough data
Engagement
8.7
78
Not enough data
9.2
90
Not enough data
8.7
77
Not enough data
Performance
9.0
81
Not enough data
9.1
82
Not enough data
Generative AI
8.6
22
Not enough data
8.5
33
Not enough data
Channels
9.0
710
|
Verified
9.2
194
7.8
506
8.6
173
7.6
489
8.5
169
7.9
531
|
Verified
8.5
173
7.8
489
8.4
161
Generative AI
7.6
280
8.4
73
Functions
8.5
574
|
Verified
9.0
166
8.4
571
|
Verified
9.0
168
8.6
566
|
Verified
8.8
173
8.2
517
8.7
164
8.2
523
|
Verified
8.8
165
8.5
523
|
Verified
8.8
164
8.4
537
|
Verified
8.8
163
8.4
526
|
Verified
8.7
164
Agentic AI - Contact Center
7.8
143
8.0
34
8.4
165
8.6
40
8.2
143
8.5
32
8.1
141
8.1
32
Administrative
8.5
587
|
Verified
8.9
160
8.8
593
|
Verified
9.1
164
8.7
646
|
Verified
9.0
174
8.8
592
|
Verified
9.0
160
8.3
515
|
Verified
8.9
159
Collaboration Tools
Not enough data
9.5
10
Not enough data
9.6
9
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.5
10
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
10
Not enough data
9.5
10
Software Type
Not enough data
9.3
10
Not enough data
9.3
9
Not enough data
9.7
10
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workforce Management
8.7
110
|
Verified
Not enough data
8.7
104
|
Verified
Not enough data
8.6
94
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
106
Not enough data
Administration
8.8
115
|
Verified
Not enough data
8.9
112
|
Verified
Not enough data
8.8
117
|
Verified
Not enough data
8.4
106
|
Verified
Not enough data
8.7
99
|
Verified
Not enough data
Platform
7.8
211
Not enough data
8.3
228
Not enough data
8.1
225
Not enough data
8.5
235
Not enough data
8.2
236
Not enough data
8.1
223
Not enough data
8.2
225
Not enough data
Generative AI
7.4
105
Not enough data
Workforce Management
8.8
232
Not enough data
8.7
230
Not enough data
Call Center Infrastructure (CCI)
8.6
20
Not enough data
9.0
20
Not enough data
9.2
19
Not enough data
8.7
19
Not enough data
Administrative
9.0
238
Not enough data
8.7
240
Not enough data
Generative AI
8.0
36
Not enough data
Basic Communication - Cloud PBX
9.4
28
9.4
11
9.6
26
9.0
10
9.7
26
9.2
10
9.3
26
9.0
12
9.2
26
9.5
10
9.6
24
9.7
10
Advanced Features - Cloud PBX
9.5
25
9.1
9
9.4
28
9.2
11
9.4
26
9.4
11
8.5
25
9.3
10
Platform Basics - VoIP Providers
8.3
23
7.6
12
8.7
23
7.7
14
8.3
23
7.8
12
8.4
28
8.1
15
7.7
22
6.9
12
7.4
22
7.1
13
Basic Communication
9.0
239
|
Verified
9.3
82
6.5
137
7.6
64
7.1
157
|
Verified
8.5
74
6.3
129
7.5
69
7.3
146
|
Verified
8.1
72
8.0
160
|
Verified
8.7
73
Agentic AI - VoIP Providers
6.8
15
5.5
7
7.7
14
6.5
8
7.0
14
6.0
7
7.5
14
5.5
7
Access
8.0
155
8.2
65
8.0
170
|
Verified
8.4
69
8.3
178
|
Verified
8.3
70
Advanced Features
7.6
160
|
Verified
8.4
70
7.6
152
|
Verified
8.3
69
8.9
210
|
Verified
9.0
74
Agentic AI - Outbound Call Tracking
7.4
88
7.5
20
7.4
88
7.5
20
Calling
9.0
479
9.4
138
8.1
398
8.7
130
8.5
427
9.2
133
8.8
451
9.3
133
8.3
105
8.4
25
Contacts
8.1
417
8.8
130
8.0
391
8.8
123
8.2
403
8.8
125
Insights
8.4
423
9.1
130
8.4
407
8.9
128
8.3
382
8.7
125
7.2
344
8.0
123
7.5
350
8.0
121
8.0
95
8.3
22
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Features
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Categories
Categories
Shared Categories
CloudTalk and Ringover are categorized as Outbound Call Tracking, VoIP Providers, Contact Center, and Cloud PBX Platforms
Unique Categories
CloudTalk is categorized as Speech Analytics, Auto Dialer, Contact Center Workforce, Call Center Infrastructure (CCI), and Contact Center Quality Assurance
Ringover is categorized as UCaaS Platforms and Video Conferencing
Reviews
Reviewers' Company Size
CloudTalk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
9.3%
Marketing and Advertising
6.0%
Financial Services
5.0%
Education Management
4.4%
Other
65.0%
Staffing and Recruiting
7.7%
Insurance
6.8%
Computer Software
6.8%
Marketing and Advertising
5.6%
Consumer Services
5.6%
Other
67.4%
Discussions
What is CloudTalk used for?
3 Comments
CD
Make phone calls from a digital platform. Generally used for companies that use Call Centers.Read more
What is CloudTalk used for?
2 Comments
CD
For telephone communications between the company and clients or potential clients. It is useful for incoming calls, as well as outgoing calls.Read more
I want sync my HubSpot data with its language property to mapped to the custom field of Contacts in Cloudtalk.
1 Comment
Official Response from CloudTalk
Hi Manoj!
In order to set the integration right it is sufficient to follow this article:...Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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