# Aircall vs Ringover Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Aircall excels in user experience, with many praising its intuitive interface and seamless integration with CRMs like Hubspot and Intercom. Users appreciate how call recordings are automatically synced to contact profiles, which significantly reduces manual data entry.
- **Users say** that Ringover offers a user-friendly experience, highlighting its easy setup and reliable call quality. Reviewers mention that the interface is intuitive, making it simple to find contacts by name and number, which enhances daily usability.
- **According to verified reviews** , Aircall has a strong reputation for its quick implementation process. New users have noted that the platform fits naturally into their workflow, allowing them to manage customer interactions confidently without a steep learning curve.
- **Reviewers mention** that while Ringover provides solid CRM integration that saves time, some users feel that it lacks the depth of features found in Aircall, particularly in areas like call management and advanced reporting capabilities.
- **G2 reviewers highlight** that Aircall's support quality is commendable, with users noting responsive assistance when issues arise. In contrast, while Ringover's support is generally rated well, some users have expressed a desire for more comprehensive help resources.
- **Users report** that Aircall's pricing is higher than Ringover's, which may be a consideration for small businesses. However, many feel that the additional features and overall quality justify the cost, especially for teams that rely heavily on call management.



---
## Frequently Asked Questions

### What is the difference between Aircall vs Ringover?

Ringover stands out from Aircall with higher reviewer ratings, broader feature coverage, and stronger support sentiment.

| [Aircall](https://www.g2.com/products/aircall/reviews) | [Ringover](https://www.g2.com/products/ringover/reviews) |
| --- | --- |
| 4.4/5 (1,643 reviews) | 4.6/5 (495 reviews) |
| Small-Business | Small-Business |
| 8.9 | 9.2 |
| 8.6 | 9.1 |
| User-friendly interface and easy setup | Ease of use and responsive customer support (79 and 51 all-time mentions) |



### How do the pricing models of Aircall and Ringover compare?

Ringover is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **Aircall:** Reviewers frequently cite Aircall as expensive for small teams, with several noting the minimum user requirement and slow support for number changes as drawbacks.
- **Ringover:** Reviewers describe Ringover as offering strong return on investment, practical features for the price, and efficient support, with few complaints about cost.
- **Switching-reason:** Recent Aircall reviewers mention seeking alternatives due to perceived high costs and inflexible pricing plans.



### What are the best alternatives to Aircall and Ringover?

The top three alternatives to Aircall and Ringover are JustCall, Genesys Cloud CX, and CloudTalk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1,643 reviews) | Small-Business | Reviewers cite relatively low cost per user but note expensive minimums | User-friendly interface and easy setup |
| [Ringover](https://www.g2.com/products/ringover/reviews) | 4.6/5 (495 reviews) | Small-Business | Strong return on investment and practical features for the price | Ease of use and responsive customer support |
| [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2,394 reviews) | Small-Business | — | — |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1,558 reviews) | Mid-Market | — | — |
| [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) | 4.4/5 (1,851 reviews) | Small-Business | — | — |



### Which Contact Center features should I prioritize when comparing Aircall and Ringover?

Buyers comparing Aircall and Ringover should prioritize integrations, AI-powered call summaries, call recording, messaging capabilities, and ease of setup.

- **Integrations:** Aircall integrates with Slack (18 all-time mentions) and Shopify (8); Ringover integrates with Pipedrive (4) and is cited for integrations in 19 reviews.
- **AI-powered call summaries:** Both products offer AI summaries, with reviewers noting accuracy and detail as differentiators.
- **Call recording:** Ringover is cited for call recording in 19 reviews; Aircall reviewers frequently mention call recording and playback as a core benefit.
- **Messaging capabilities:** Ringover offers instant messaging and live chat, which Aircall does not.
- **Ease of setup:** Both products score highly (Aircall 8.9, Ringover 9.2), but Ringover holds a slight edge.



### What are the pros and cons of Aircall vs Ringover?

Ringover's headline strength is ease of use and responsive support, while Aircall is praised for its user-friendly interface and easy setup.

- **Aircall strengths:** Reviewers highlight Aircall's intuitive interface, easy setup, call recording, and AI-powered call summaries.
- **Aircall trade-offs:** Reviewers note slow support for number changes, occasional call lag, and higher cost for small teams due to minimum user requirements.
- **Ringover strengths:** 79 reviews cite ease of use, 51 mention customer support, and 45 highlight reliability; integrations and call recording are also frequently praised.
- **Ringover trade-offs:** Reviewers mention less precise automatic transcriptions, occasional minor glitches with the mobile app, and a short learning curve for advanced features.



### Is Aircall or Ringover better for small businesses?

Ringover is the stronger fit for small businesses, with higher satisfaction scores and a focus on small-business reviewers.

- **Aircall:** Largest segment is Small-Business; reviewers appreciate the easy setup and user-friendly interface but cite cost as a barrier for very small teams.
- **Ringover:** Largest segment is Small-Business; reviewers consistently praise ease of use, quick setup, and responsive support, with many describing it as ideal for small business needs.



### Which Contact Center platform has better integrations?

Ringover is favored for integrations, with more reviewer-cited integration strengths and higher mention counts.

- **Aircall:** Slack integration is cited in 18 reviews, and Shopify in 8, with reviewers noting helpful CRM and team tool connections.
- **Ringover:** Integrations are cited in 19 reviews, with Pipedrive specifically mentioned; reviewers highlight CRM integration as a major advantage.



### How do Aircall and Ringover compare on customer support?

Ringover leads Aircall on Quality of Support by a material margin, with a 0.5-point advantage (9.1 vs 8.6).

- **Aircall:** Reviewers describe support as generally helpful but occasionally slow, especially for number changes and spam-related requests.
- **Ringover:** 51 reviews cite customer support as a strength, with many describing the team as responsive, efficient, and proactive in resolving issues.



### Which is easier to implement, Aircall or Ringover?

Ringover holds a slight advantage over Aircall on Ease of Setup, with a 0.3-point lead (9.2 vs 8.9).

- **Aircall:** Reviewers consistently describe setup as quick and straightforward, often requiring only a download and login to get started.
- **Ringover:** Reviewers highlight easy and fast setup, with many noting that onboarding is intuitive and requires minimal training or technical support.



### Which product has better Notes?

Both Aircall and Ringover are praised for their Notes features, with reviewers citing call summaries and note-taking as valuable for tracking conversations.

- **Aircall:** Reviewers frequently mention AI-powered call summaries and note-taking as key benefits, supporting accurate follow-up and agenda management.
- **Ringover:** Reviewers cite call summaries and structured notes as strengths, with the Empower module enriching CRM records and improving responsiveness.



| | Aircall | Ringover | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,664 | 497 | 
| **Largest Market Segment** | Small-Business (54.9% of reviews) | Small-Business (78.3% of reviews) | 
| **Entry Level Price** | $30 User/Month (Billed Annually - 3 User Minimum) | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### Aircall

Pros:
- Ease of Use (228 reviews)
- Easy Integration (91 reviews)

Cons:
- Connection Issues (62 reviews)
- Call Issues (49 reviews)

### Ringover

Pros:
- Ease of Use (81 reviews)
- Customer Support (52 reviews)

Cons:
- Expensive (12 reviews)
- High Cost (12 reviews)

---
## Ratings Comparison
| Rating | Aircall | Ringover | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1314 reviews) | 9.1 (405 reviews) | 
  | **Ease of Use** | 9.2 (1331 reviews) | 9.3 (417 reviews) | 
  | **Ease of Setup** | 9.0 (805 reviews) | 9.2 (378 reviews) | 
  | **Ease of Admin** | 8.7 (470 reviews) | 8.9 (192 reviews) | 
  | **Quality of Support** | 8.6 (1216 reviews) | 9.1 (401 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (458 reviews) | 8.8 (191 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1257 reviews) | 9.2 (391 reviews) | 

---
## Pricing

### Aircall

#### Entry-Level Pricing

Plan: Essentials

Price: $30 User/Month (Billed Annually - 3 User Minimum)

Description: Improves the performance of any team

Key Features:
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API

[Browse all 3 editions](https://www.g2.com/products/aircall/pricing)

#### Free Trial

Yes

### Ringover

#### Entry-Level Pricing

Plan: SMART

Price: $24.00 1 User Per Month

Description: The essentials for your business phone system

Key Features:
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users

[Browse all 2 editions](https://www.g2.com/products/ringover/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Call & Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Reporting** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Whispering** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call Tagging** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Transcription** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Manual Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **AI Summarization** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Blended Call Center** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Dashboard

| Feature | Aircall | Ringover | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 

#### Speech Recognition

| Feature | Aircall | Ringover | 
|---|---|---|
| **Speech Recognition** | Not enough data | Not enough data | 

#### Compliance Management

| Feature | Aircall | Ringover | 
|---|---|---|
| **Compliance Management** | Not enough data | Not enough data | 

#### Autonomous Task Execution

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Sentiment Analysis

| Feature | Aircall | Ringover | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Data Security

| Feature | Aircall | Ringover | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 

#### Third-Party Integration

| Feature | Aircall | Ringover | 
|---|---|---|
| **Third-Party Integration** | Not enough data | Not enough data | 

#### Human-in-the-loop (HITL)

| Feature | Aircall | Ringover | 
|---|---|---|
| **Human-in-the-loop (HITL)** | Not enough data | Not enough data | 

#### Agentic Task Execution

| Feature | Aircall | Ringover | 
|---|---|---|
| **Agentic Task Execution** | Not enough data | Not enough data | 

#### Natural Language Processing

| Feature | Aircall | Ringover | 
|---|---|---|
| **Natural Language Processing** | Not enough data | Not enough data | 

#### Conversational AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **Conversational AI** | Not enough data | Not enough data | 

#### Performance Metrics

| Feature | Aircall | Ringover | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 

#### Interaction Tracking

| Feature | Aircall | Ringover | 
|---|---|---|
| **Interaction Tracking** | Not enough data | Not enough data | 

#### Knowledge Base Management

| Feature | Aircall | Ringover | 
|---|---|---|
| **Knowledge Base Management** | Not enough data | Not enough data | 

#### CRM Integration

| Feature | Aircall | Ringover | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 

#### Inquiry Routing

| Feature | Aircall | Ringover | 
|---|---|---|
| **Inquiry Routing** | Not enough data | Not enough data | 

#### Contextual Guidance

| Feature | Aircall | Ringover | 
|---|---|---|
| **Contextual Guidance** | Not enough data | Not enough data | 

#### Communications Management

| Feature | Aircall | Ringover | 
|---|---|---|
| **Communications Management** | Not enough data | Not enough data | 

#### Proactive Chat

| Feature | Aircall | Ringover | 
|---|---|---|
| **Proactive Chat** | Not enough data | Not enough data | 

#### Ticket Management

| Feature | Aircall | Ringover | 
|---|---|---|
| **Ticket Management** | Not enough data | Not enough data | 

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Aircall | Ringover | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Aircall | Ringover | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Ringover | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Aircall | Ringover | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Lead Facilitation

| Feature | Aircall | Ringover | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Aircall | Ringover | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Call Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Sales Activity Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Aircall | Ringover | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Aircall | Ringover | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Email Response Control** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **AI Writing Assistant** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sales Automation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Lead Engagement** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Omnichannel Outreach** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Dialing Options

| Feature | Aircall | Ringover | 
|---|---|---|
| **Preview Dialing** | Not enough data | Not enough data | 
| **Progressive Dialing** | Not enough data | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Aircall | Ringover | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | Not enough data | 
| **Callback Scheduling ** | Not enough data | Not enough data | 
| **Call Recording ** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scheduling** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | Not enough data | 
| **Interactive Voice Response (IVR)** | Not enough data | Not enough data | 
| **Call Scrubbing** | Not enough data | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Power Dialer** | Not enough data | Not enough data | 
| **Preview Dialer** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Integrations Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Automatic Outbound Dialer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Progressive Dialer** | Not enough data | Not enough data | 
| **Campaign Specific Caller ID** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Inbound Call Center** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Outbound Call Center** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 9.8/10 | 12 |
| **Ringover** | N/A | N/A |

#### Call Analytics

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Recording** | 10.0 (9 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.8 (8 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aircall | Ringover | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | 9.7 (6 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Performance Metrics** | Not enough data | Not enough data | 
| **Keyword Filtering** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Playbooks** | Not enough data | Not enough data | 
| **Employee Coaching Tools** | Not enough data | Not enough data | 
| **Text Mining** | Not enough data | Not enough data | 
| **Trend/Problem Indicators** | Not enough data | Not enough data | 
| **Notes Management** | Not enough data | Not enough data | 
| **Retention Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Intent Recognition** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 819 |
| **Ringover** | 8.7/10 | 235 |

#### Channels

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voice** | 9.3 (662 reviews) ✓ Verified | 9.3 (205 reviews) | 
| **Social** | Feature Not Available | 8.6 (173 reviews) | 
| **Live Chat** | Feature Not Available | 8.5 (169 reviews) | 
| **Mobile SMS** | 8.1 (377 reviews) | 8.6 (175 reviews) | 
| **Email** | 7.9 (442 reviews) ✓ Verified | 8.4 (161 reviews) | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text-to-Speech** | 7.8 (236 reviews) | 8.5 (74 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Functions

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Routing** | 8.8 (572 reviews) ✓ Verified | 9.0 (166 reviews) | 
| **Session Queuing** | 8.7 (555 reviews) ✓ Verified | 9.0 (168 reviews) | 
| **Concurrent Calling** | 8.8 (540 reviews) ✓ Verified | 8.8 (173 reviews) | 
| **Speech Analytics** | Feature Not Available | 8.7 (165 reviews) | 
| **Auto Dialer** | 8.7 (475 reviews) ✓ Verified | 8.8 (166 reviews) | 
| **IVR** | 8.9 (496 reviews) ✓ Verified | 8.8 (164 reviews) | 
| **Inbound Screen Pop** | 8.8 (519 reviews) ✓ Verified | 8.8 (163 reviews) | 
| **Persistent Data** | 8.8 (478 reviews) ✓ Verified | 8.7 (165 reviews) | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Automated Routing** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (96 reviews) | 8.0 (34 reviews) | 
| **Cross-system Integration** | 8.7 (120 reviews) | 8.8 (46 reviews) | 
| **Natural Language Interaction** | 8.4 (96 reviews) | 8.5 (32 reviews) | 
| **Proactive Assistance** | 8.2 (94 reviews) | 8.0 (33 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 

#### Administrative

| Feature | Aircall | Ringover | 
|---|---|---|
| **Session Summary Notes** | 8.8 (575 reviews) ✓ Verified | 8.9 (161 reviews) | 
| **Administrator Access** | 8.9 (568 reviews) ✓ Verified | 9.1 (164 reviews) | 
| **Reporting & Dashboards** | 8.8 (605 reviews) ✓ Verified | 9.0 (176 reviews) | 
| **Session Recording** | 9.1 (531 reviews) ✓ Verified | 9.1 (162 reviews) | 
| **Agent Scheduling and Assignment** | Feature Not Available | 8.9 (159 reviews) | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Quality Management** | Not enough data | Not enough data | 
| **Agent Interface** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | 9.4/10 | 12 |

#### Collaboration Tools

| Feature | Aircall | Ringover | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.5 (10 reviews) | 
| **Presentations** | Not enough data | 9.6 (9 reviews) | 
| **Whiteboarding** | Not enough data | 9.5 (10 reviews) | 
| **Real-Time Chat** | Not enough data | 9.0 (10 reviews) | 
| **Hand Raising** | Not enough data | 9.5 (10 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 
| **Private Chat** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 

#### Meeting Coordination

| Feature | Aircall | Ringover | 
|---|---|---|
| **Scheduling** | Not enough data | Feature Not Available | 
| **Video Call Recording** | Not enough data | Feature Not Available | 
| **Participant Permissions** | Not enough data | 9.5 (10 reviews) | 
| **One-Click Join** | Not enough data | 9.5 (10 reviews) | 
| **Video Streaming** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Software Type

| Feature | Aircall | Ringover | 
|---|---|---|
| **Mobile** | Not enough data | 9.3 (10 reviews) | 
| **Browser Application** | Not enough data | 9.3 (9 reviews) | 
| **Desktop Application** | Not enough data | 9.7 (10 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Video Support** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Transcripts/Chat History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Breakout Rooms** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **Presentation Streaming** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto Framing** | Not enough data | Not enough data | 
| **On-Demand Webcasting** | Not enough data | Not enough data | 
| **Automatic Transcription** | Not enough data | Not enough data | 
| **Two Way Audio & Video** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 
| **Polls/Voting** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **HD Audio/Video** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Host Controls** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 250 |
| **Ringover** | N/A | N/A |

#### Platform

| Feature | Aircall | Ringover | 
|---|---|---|
| **Omnichannel** | 8.3 (188 reviews) | Not enough data | 
| **Mobile Access** | 8.7 (215 reviews) | Not enough data | 
| **Queue Management** | 8.8 (209 reviews) | Not enough data | 
| **Call Routing** | 9.0 (216 reviews) | Not enough data | 
| **Call Back** | 9.0 (222 reviews) | Not enough data | 
| **IVR** | 8.8 (205 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.9 (205 reviews) | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text-to-Speech** | 7.5 (116 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Workforce Management

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Monitoring** | 9.0 (210 reviews) | Not enough data | 
| **Performance Evaluation** | 8.9 (205 reviews) | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (21 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (19 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (20 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Administrative

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Recording** | 9.1 (225 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.0 (221 reviews) | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Phone Key Input** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Voice Customization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Pre-recorded Messages** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Multiple Scripts** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | 9.3/10 | 15 |

#### Basic Communication - Cloud PBX

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Management** | Not enough data | 9.4 (12 reviews) | 
| **Communication Management** | Not enough data | 9.1 (11 reviews) | 
| **Scalability** | Not enough data | 9.2 (10 reviews) | 
| **Integrations** | Not enough data | 9.0 (13 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.5 (11 reviews) | 
| **Accessibility** | Not enough data | 9.7 (10 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Aircall | Ringover | 
|---|---|---|
| **Security and Compliance** | Not enough data | 9.2 (10 reviews) | 
| **Analytics and Reporting** | Not enough data | 9.2 (11 reviews) | 
| **Support and Reliability** | Not enough data | 9.4 (11 reviews) | 
| **Automated attendant** | Not enough data | 9.3 (10 reviews) | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Virtual Extensions** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 
| **For Cloud Phone Systems** | Not enough data | Not enough data | 
| **Ring Groups** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 392 |
| **Ringover** | 7.7/10 | 88 |

#### Platform Basics - VoIP Providers

| Feature | Aircall | Ringover | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (20 reviews) | 7.6 (12 reviews) | 
| **Call Management** | 8.8 (23 reviews) | 7.7 (14 reviews) | 
| **Network monitoring** | 8.6 (21 reviews) | 7.8 (12 reviews) | 
| **Integrations** | 8.5 (25 reviews) | 8.1 (15 reviews) | 
| **Virtual PBX** | 7.8 (18 reviews) | 6.9 (12 reviews) | 
| **SIP trunking services** | 7.6 (18 reviews) | 7.1 (13 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Aircall | Ringover | 
|---|---|---|
| **Phone Calls** | 8.9 (372 reviews) ✓ Verified | 9.3 (83 reviews) | 
| **Video Calls** | Feature Not Available | 7.6 (64 reviews) | 
| **Instant Messaging** | Feature Not Available | 8.5 (74 reviews) | 
| **Screen Sharing** | Feature Not Available | 7.5 (69 reviews) | 
| **Conference Calls** | 8.2 (232 reviews) ✓ Verified | 8.1 (72 reviews) | 
| **Desk-to-Desk Calls** | 8.7 (260 reviews) | 8.7 (73 reviews) | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (8 reviews) | 5.5 (7 reviews) | 
| **Cross-system Integration** | 8.9 (9 reviews) | 6.5 (8 reviews) | 
| **Adaptive Learning** | 9.1 (9 reviews) | 6.0 (7 reviews) | 
| **Proactive Assistance** | 8.9 (9 reviews) | 5.5 (7 reviews) | 

#### Access

| Feature | Aircall | Ringover | 
|---|---|---|
| **Software Pairing** | 8.3 (260 reviews) | 8.2 (65 reviews) | 
| **Browser Extension** | 8.3 (269 reviews) ✓ Verified | 8.4 (69 reviews) | 
| **Individual Download** | 8.7 (283 reviews) ✓ Verified | 8.3 (70 reviews) | 

#### Advanced Features

| Feature | Aircall | Ringover | 
|---|---|---|
| **Hold Music** | 8.1 (273 reviews) | 8.4 (70 reviews) | 
| **Automated Attendants** | Feature Not Available | 8.3 (70 reviews) | 
| **VOiP Number** | 8.8 (309 reviews) ✓ Verified | 9.0 (75 reviews) | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 521 |
| **Ringover** | 8.6/10 | 156 |

#### Agentic AI - Outbound Call Tracking

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (48 reviews) | 7.5 (20 reviews) | 
| **Natural Language Interaction** | 7.8 (47 reviews) | 7.5 (20 reviews) | 

#### Calling

| Feature | Aircall | Ringover | 
|---|---|---|
| **Record Calls** | 9.4 (457 reviews) | 9.4 (139 reviews) | 
| **Generate Location** | 8.7 (403 reviews) | 8.7 (130 reviews) | 
| **Call Types** | 9.2 (447 reviews) | 9.2 (133 reviews) | 
| **Click-to-Call** | 9.2 (456 reviews) | 9.3 (134 reviews) | 
| **Auto Dialer** | 8.5 (51 reviews) | 8.4 (25 reviews) | 

#### Contacts

| Feature | Aircall | Ringover | 
|---|---|---|
| **Personalization** | 8.9 (436 reviews) | 8.8 (130 reviews) | 
| **Information Locater** | 8.7 (418 reviews) | 8.8 (123 reviews) | 
| **Record Prospect Data** | Feature Not Available | 8.8 (125 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 

#### Insights

| Feature | Aircall | Ringover | 
|---|---|---|
| **Notes** | 8.6 (435 reviews) | 9.1 (131 reviews) | 
| **Daily Summary** | 8.7 (424 reviews) | 8.9 (128 reviews) | 
| **Automated Voicemails** | Feature Not Available | 8.7 (125 reviews) | 
| **Automated Emails** | 7.7 (364 reviews) | 8.0 (123 reviews) | 
| **Sorts Prospects** | Feature Not Available | 8.0 (121 reviews) | 
| **Automated Note Taking** | 7.8 (53 reviews) | 8.3 (22 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Meeting Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | 9.6/10 | 10 |

#### Agentic AI - UCaaS Platforms

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Extensions

| Feature | Aircall | Ringover | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 9.5 (7 reviews) | 
| **Native VoIP** | Not enough data | 9.3 (7 reviews) | 
| **CCaaS Option** | Not enough data | 9.5 (7 reviews) | 

#### Features

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.8 (7 reviews) | 
| **Voicemail to SMS** | Not enough data | 9.7 (6 reviews) | 
| **File Sharing** | Not enough data | 9.7 (6 reviews) | 
| **Voice Conferencing** | Not enough data | 9.7 (6 reviews) | 
| **Video Conferencing** | Not enough data | 10.0 (6 reviews) | 
| **Conference Transcripts** | Not enough data | 10.0 (6 reviews) | 
| **Electronic Faxes** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **Virtual Voicemail** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Aircall | Ringover | 
|---|---|---|
| **Trend Analysis** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Virtual Backgrounds** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Group Messaging** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Multi-User Collaboration** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to Aircall (6):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Ringover (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Aircall | Ringover | 
|---|---|---|
| **Small-Business** | 54.9% | 78.3% | 
| **Mid-Market** | 41.2% | 21.2% | 
| **Enterprise** | 3.9% | 0.4% | 

### By Industry

#### Aircall

- **Computer Software:** 9.7%
- **Information Technology and Services:** 8.0%
- **Consumer Services:** 6.2%
- **Financial Services:** 5.9%
- **Logistics and Supply Chain:** 3.2%
- **Telecommunications:** 3.2%
- **Marketing and Advertising:** 3.0%
- **Retail:** 2.8%
- **Leisure, Travel & Tourism:** 2.6%
- **Hospital & Health Care:** 2.5%
- **Other:** 52.8%

#### Ringover

- **Staffing and Recruiting:** 7.6%
- **Computer Software:** 7.1%
- **Insurance:** 6.6%
- **Marketing and Advertising:** 5.7%
- **Consumer Services:** 5.5%
- **Information Technology and Services:** 5.0%
- **Business Supplies and Equipment:** 3.0%
- **Telecommunications:** 3.0%
- **Individual & Family Services:** 3.0%
- **Retail:** 2.7%
- **Other:** 50.8%

---
## Alternatives

### Alternatives to Aircall

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1571 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (866 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2601 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (625 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1933 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1835 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (828 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3648 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (14304 reviews)

### Alternatives to Ringover

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1933 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1472 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4211 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (866 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3648 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56612 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3414 reviews)

---
## Top Discussions

### Aircall

- Title: [What is Aircall used for?](https://www.g2.com/discussions/what-is-aircall-used-for) — 3 comments
  > **Top comment:** "It is used to connect with our potential customers. "
- Title: [How do I use Aircall?](https://www.g2.com/discussions/how-do-i-use-aircall) — 2 comments
  > **Top comment:** "With a simple click you can easily manage incoming calls and also do outbound calling."
- Title: [What is an Aircall?](https://www.g2.com/discussions/what-is-an-aircall) — 2 comments
  > **Top comment:** "Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more."
- Title: [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) — 2 comments, 2 upvotes
  > **Top comment:** "No "
- Title: [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried mapping out clear SLAs with internal stakeholders and combining that with proactive support ticket..."

### Ringover

- Title: [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) — 1 comment *(includes official response)*
  > **Top comment:** "We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to..."
- Title: [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) — 1 comment
  > **Top comment:** "or end of contract"
- Title: [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) — 1 comment
  > **Top comment:** "Don't use it"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aircall-vs-ringover)