Compare Aircall and Ringover 
At a Glance
Market Segments
Small-Business (54.5% of reviews)
Small-Business (78.9% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$24.00 1 User Per Month
Aircall
Star Rating
(1,556)4.4 out of 5
Market Segments
Small-Business (54.5% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansRingover
Star Rating
(485)4.6 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in user experience, with many praising its intuitive interface and seamless CRM integrations, particularly with HubSpot and Salesforce. Users appreciate the ease of navigation and the ability to quickly assign calls or SMS to team members, making it a strong choice for those who prioritize usability.
- Users say that Ringover offers a smooth and intuitive interface, which simplifies daily operations. Reviewers highlight its ease of use and effective integration with other tools, making it a solid option for teams looking for a straightforward solution to manage calls and messages.
- According to verified reviews, Aircall's implementation process is notably quick, with users mentioning the rapid setup and accessibility through both app and web versions. This can be particularly beneficial for businesses that need to get up and running without extensive downtime.
- Reviewers mention that while Ringover is easy to set up, it may not match the same level of customization that Aircall offers. Users have noted that Aircall's features allow for more tailored workflows, which can be a deciding factor for businesses with specific needs.
- G2 reviewers highlight that Aircall has a higher overall satisfaction score, reflecting its strong performance in areas like call management and quality of support. Users have expressed appreciation for the responsive customer service, which can be crucial for businesses relying on timely assistance.
- Users report that while Ringover has a slightly higher star rating, Aircall's larger user base and more extensive feedback provide a more reliable picture of its performance. This can give potential buyers confidence in choosing Aircall, especially given its strong reputation in the small business segment.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Ringover
SMART
$24.00
1 User Per Month
The essentials for your business phone system
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users
Free Trial
Aircall
Free Trial is available
Ringover
Free Trial is available
Ratings
Meets Requirements
8.8
1,251
9.1
396
Ease of Use
9.2
1,267
9.3
408
Ease of Setup
8.9
742
9.2
370
Ease of Admin
8.7
453
8.9
187
Quality of Support
8.6
1,159
9.1
392
Has the product been a good partner in doing business?
8.2
441
8.8
187
Product Direction (% positive)
8.9
1,209
9.2
384
Features by Category
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Conversation Intelligence
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.3
620
|
Verified
9.2
196
Feature Not Available
8.6
173
Feature Not Available
8.5
169
8.1
372
8.5
173
7.9
443
|
Verified
8.4
161
Generative AI
7.8
237
8.4
73
Functions
8.8
570
|
Verified
9.0
166
8.7
554
|
Verified
9.0
168
8.8
538
|
Verified
8.8
173
Feature Not Available
8.7
164
8.8
476
|
Verified
8.8
165
8.9
496
|
Verified
8.8
164
8.8
518
|
Verified
8.8
163
8.8
479
|
Verified
8.7
165
Agentic AI - Contact Center
8.1
95
8.0
34
8.7
111
8.7
41
8.4
96
8.5
32
8.2
94
8.0
33
Administrative
8.8
571
|
Verified
8.9
161
8.9
566
|
Verified
9.1
164
8.8
595
|
Verified
9.0
175
9.1
518
|
Verified
9.0
160
Feature Not Available
8.9
159
Collaboration Tools
Not enough data
9.5
10
Not enough data
9.6
9
Not enough data
9.5
10
Not enough data
9.0
10
Not enough data
9.5
10
Meeting Coordination
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
10
Not enough data
9.5
10
Software Type
Not enough data
9.3
10
Not enough data
9.3
9
Not enough data
9.7
10
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.3
189
Not enough data
8.7
213
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
116
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.3
22
Not enough data
8.6
22
Not enough data
7.8
20
Not enough data
8.1
21
Not enough data
Administrative
9.1
223
Not enough data
9.0
220
Not enough data
Basic Communication - Cloud PBX
Not enough data
9.4
11
Not enough data
9.0
10
Not enough data
9.2
10
Not enough data
9.0
12
Not enough data
9.5
10
Not enough data
9.7
10
Advanced Features - Cloud PBX
Not enough data
9.1
9
Not enough data
9.2
11
Not enough data
9.4
11
Not enough data
9.3
10
Platform Basics - VoIP Providers
8.5
20
7.6
12
8.8
22
7.7
14
8.5
20
7.8
12
8.4
20
8.1
15
7.8
18
6.9
12
7.6
18
7.1
13
Basic Communication
8.9
358
|
Verified
9.3
82
Feature Not Available
7.6
64
Feature Not Available
8.5
74
Feature Not Available
7.5
69
8.2
230
|
Verified
8.1
72
8.7
258
8.7
73
Agentic AI - VoIP Providers
9.0
8
5.5
7
8.8
8
6.5
8
9.0
8
6.0
7
8.8
8
5.5
7
Access
8.3
258
8.2
65
8.3
267
|
Verified
8.4
69
8.7
283
|
Verified
8.3
70
Advanced Features
8.1
271
8.4
70
Feature Not Available
8.3
69
8.8
307
|
Verified
9.0
74
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
7.5
48
7.5
20
7.8
47
7.5
20
Calling
9.3
453
9.4
138
8.7
404
8.7
130
9.2
445
9.2
133
9.2
454
9.3
133
8.5
50
8.4
25
Contacts
8.9
437
8.8
130
8.7
418
8.8
123
Feature Not Available
8.8
125
Insights
8.6
435
9.1
130
8.6
421
8.9
128
Feature Not Available
8.7
125
7.7
365
8.0
123
Feature Not Available
8.0
121
7.7
51
8.3
22
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.5
7
Features
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Ringover are categorized as Outbound Call Tracking, VoIP Providers, and Contact Center
Unique Categories
Aircall is categorized as Call Center Infrastructure (CCI), AI Customer Support Agents, AI Voice Assistants, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ringover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
6.0%
Logistics and Supply Chain
3.3%
Other
67.3%
Staffing and Recruiting
7.7%
Insurance
6.8%
Computer Software
6.8%
Marketing and Advertising
5.6%
Consumer Services
5.6%
Other
67.5%
Alternatives
Discussions
What is Aircall used for?
3 Comments
JZ
It is used to connect with our potential customers. Read more
How do I use Aircall?
2 Comments
FI
With a simple click you can easily manage incoming calls and also do outbound calling.Read more
What is an Aircall?
2 Comments
VR
Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more.Read more
What does Ringover do?
1 Comment
Official Response from Ringover
We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to...Read more
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