# Aircall vs Ringover Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Aircall excels in user experience, with many praising its **intuitive interface** and seamless integration with CRM systems like Salesforce and HubSpot. Users appreciate how easy it is to dial both inbound and outbound calls, making their daily tasks smoother.
- **Users say** that Ringover offers a **user-friendly interface** as well, but some find it less robust in terms of integrations compared to Aircall. Reviewers highlight the convenience of having contact names displayed alongside phone numbers, which simplifies finding points of contact.
- **According to verified reviews** , Aircall's implementation process is notably quick, with users mentioning that the initial setup takes only a few seconds. This ease of setup is a significant advantage for teams looking to get started without extensive training.
- **Reviewers mention** that while Ringover also has a straightforward setup, it may not match the speed and simplicity that Aircall provides. Users have expressed a desire for a more streamlined onboarding experience to help them hit the ground running.
- **G2 reviewers highlight** that Aircall has a higher overall satisfaction score, reflecting its strong performance in areas like **call management** and **network monitoring**. Users appreciate features like the ability to record calls and manage multiple lines effectively.
- **Users report** that Ringover shines in its pricing, offering a more affordable entry-level plan compared to Aircall. This makes it an attractive option for small businesses looking to manage costs while still accessing essential communication features.



| | Aircall | Ringover | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,593 | 491 | 
| **Largest Market Segment** | Small-Business (54.6% of reviews) | Small-Business (78.7% of reviews) | 
| **Entry Level Price** | $30 User/Month (Billed Annually - 3 User Minimum) | $24.00 1 User Per Month | 

---
## Top Pros & Cons

### Aircall

Pros:
- Ease of Use (228 reviews)
- Easy Integration (91 reviews)

Cons:
- Connection Issues (62 reviews)
- Call Issues (49 reviews)

### Ringover

Pros:
- Ease of Use (79 reviews)
- Customer Support (52 reviews)

Cons:
- Expensive (12 reviews)
- High Cost (12 reviews)

---
## Ratings Comparison
| Rating | Aircall | Ringover | 
|---|---|---|
  | **Meets Requirements** | 8.8 (1276 reviews) | 9.1 (400 reviews) | 
  | **Ease of Use** | 9.2 (1291 reviews) | 9.3 (412 reviews) | 
  | **Ease of Setup** | 8.9 (766 reviews) | 9.2 (374 reviews) | 
  | **Ease of Admin** | 8.7 (453 reviews) | 9.0 (191 reviews) | 
  | **Quality of Support** | 8.6 (1183 reviews) | 9.1 (396 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (441 reviews) | 8.8 (190 reviews) | 
  | **Product Direction (% positive)** | 8.9 (1226 reviews) | 9.2 (388 reviews) | 

---
## Pricing

### Aircall

#### Entry-Level Pricing

Plan: Essentials

Price: $30 User/Month (Billed Annually - 3 User Minimum)

Description: Improves the performance of any team

Key Features:
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API

[Browse all 3 editions](https://www.g2.com/products/aircall/pricing)

#### Free Trial

Yes

### Ringover

#### Entry-Level Pricing

Plan: SMART

Price: $24.00 1 User Per Month

Description: The essentials for your business phone system

Key Features:
- Free & unlimited calls to landlines & mobiles in up to 90 worldwide destinations**
- 1 personal landline number ($5/ extra number)
- No minimum number of users

[Browse all 2 editions](https://www.g2.com/products/ringover/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Lead Facilitation

| Feature | Aircall | Ringover | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Follow-up** | Not enough data | Not enough data | 
| **Meeting Scheduling ** | Not enough data | Not enough data | 

#### Organization

| Feature | Aircall | Ringover | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | Not enough data | 
| **Data Entry** | Not enough data | Not enough data | 
| **Integrations / APIs** | Not enough data | Not enough data | 

#### Performance Analysis

| Feature | Aircall | Ringover | 
|---|---|---|
| **Coaching ** | Not enough data | Not enough data | 
| **Peformance Tracking** | Not enough data | Not enough data | 

#### Sales Analysis

| Feature | Aircall | Ringover | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | Not enough data | 
| **Sales Forecasting ** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Dialing Options

| Feature | Aircall | Ringover | 
|---|---|---|
| **Preview Dialing** | Not enough data | Not enough data | 
| **Progressive Dialing** | Not enough data | Not enough data | 
| **Predictive Dialing** | Not enough data | Not enough data | 

#### Agent Tools

| Feature | Aircall | Ringover | 
|---|---|---|
| **Whisper Coaching ** | Not enough data | Not enough data | 
| **Callback Scheduling ** | Not enough data | Not enough data | 
| **Call Recording ** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voice Activity Detection** | Not enough data | Not enough data | 
| **Interactive Voice Response (IVR)** | Not enough data | Not enough data | 
| **Call Scrubbing** | Not enough data | Not enough data | 

#### Agentic AI - Auto Dialer

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### AI Capabilities - Auto Dialer

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Prioritization and List Optimization** | Not enough data | Not enough data | 
| **Compliance Monitoring** | Not enough data | Not enough data | 
| **Speech Analytics and Sentiment Analysis** | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 9.8/10 | 8 |
| **Ringover** | N/A | N/A |

#### Call Analytics

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Recording** | 10.0 (8 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.8 (7 reviews) | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Aircall | Ringover | 
|---|---|---|
| **Customer Scoring** | Not enough data | Not enough data | 
| **Speech-to-Text** | 9.7 (5 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 780 |
| **Ringover** | 8.7/10 | 230 |

#### Channels

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voice** | 9.3 (636 reviews) ✓ Verified | 9.3 (200 reviews) | 
| **Social** | Feature Not Available | 8.6 (173 reviews) | 
| **Web Chat** | Feature Not Available | 8.5 (169 reviews) | 
| **Mobile SMS** | 8.1 (375 reviews) | 8.6 (174 reviews) | 
| **Email** | 7.9 (443 reviews) ✓ Verified | 8.4 (161 reviews) | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text-to-Speech** | 7.8 (237 reviews) | 8.4 (73 reviews) | 

#### Functions

| Feature | Aircall | Ringover | 
|---|---|---|
| **Session Routing** | 8.8 (572 reviews) ✓ Verified | 9.0 (166 reviews) | 
| **Session Queuing** | 8.7 (555 reviews) ✓ Verified | 9.0 (168 reviews) | 
| **Concurrent Calling** | 8.8 (539 reviews) ✓ Verified | 8.8 (173 reviews) | 
| **Speech Analytics** | Feature Not Available | 8.7 (164 reviews) | 
| **Auto Dialer** | 8.8 (476 reviews) ✓ Verified | 8.8 (165 reviews) | 
| **IVR** | 8.9 (496 reviews) ✓ Verified | 8.8 (164 reviews) | 
| **Inbound Screen Pop** | 8.8 (518 reviews) ✓ Verified | 8.8 (163 reviews) | 
| **Persistent Data** | 8.8 (478 reviews) ✓ Verified | 8.7 (165 reviews) | 

#### Agentic AI - Contact Center

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (96 reviews) | 8.0 (34 reviews) | 
| **Cross-system Integration** | 8.7 (118 reviews) | 8.7 (42 reviews) | 
| **Natural Language Interaction** | 8.4 (96 reviews) | 8.5 (32 reviews) | 
| **Proactive Assistance** | 8.2 (94 reviews) | 8.0 (33 reviews) | 

#### Administrative

| Feature | Aircall | Ringover | 
|---|---|---|
| **Session Summary Notes** | 8.8 (571 reviews) ✓ Verified | 8.9 (161 reviews) | 
| **Administrator Access** | 8.9 (568 reviews) ✓ Verified | 9.1 (164 reviews) | 
| **Reporting & Dashboards** | 8.8 (601 reviews) ✓ Verified | 9.0 (175 reviews) | 
| **Session Recording** | 9.1 (524 reviews) ✓ Verified | 9.0 (161 reviews) | 
| **Agent Scheduling and Assignment** | Feature Not Available | 8.9 (159 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | 9.4/10 | 12 |

#### Collaboration Tools

| Feature | Aircall | Ringover | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.5 (10 reviews) | 
| **Presentations** | Not enough data | 9.6 (9 reviews) | 
| **Whiteboarding** | Not enough data | 9.5 (10 reviews) | 
| **Live Chat** | Not enough data | 9.0 (10 reviews) | 
| **Hand Raising** | Not enough data | 9.5 (10 reviews) | 

#### Meeting Coordination

| Feature | Aircall | Ringover | 
|---|---|---|
| **Scheduling** | Not enough data | Feature Not Available | 
| **Recording** | Not enough data | Feature Not Available | 
| **Participant Permissions** | Not enough data | 9.5 (10 reviews) | 
| **One-Click Join** | Not enough data | 9.5 (10 reviews) | 

#### Software Type

| Feature | Aircall | Ringover | 
|---|---|---|
| **Mobile** | Not enough data | 9.3 (10 reviews) | 
| **Browser Application** | Not enough data | 9.3 (9 reviews) | 
| **Desktop Application** | Not enough data | 9.7 (10 reviews) | 

#### Agentic AI - Video Conferencing

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.6/10 | 249 |
| **Ringover** | N/A | N/A |

#### Platform

| Feature | Aircall | Ringover | 
|---|---|---|
| **Omnichannel** | 8.3 (189 reviews) | Not enough data | 
| **Mobile Access** | 8.7 (214 reviews) | Not enough data | 
| **Queue Management** | 8.8 (210 reviews) | Not enough data | 
| **Call Routing** | 9.0 (217 reviews) | Not enough data | 
| **Call Back** | 9.0 (222 reviews) | Not enough data | 
| **IVR** | 8.8 (206 reviews) | Not enough data | 
| **Automatic Call Distribution** | 8.9 (206 reviews) | Not enough data | 

#### Generative AI

| Feature | Aircall | Ringover | 
|---|---|---|
| **AI Text-to-Speech** | 7.6 (117 reviews) | Not enough data | 

#### Workforce Management

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Monitoring** | 9.0 (211 reviews) | Not enough data | 
| **Performance Evaluation** | 8.9 (206 reviews) | Not enough data | 

#### Call Center Infrastructure (CCI)

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.7 (23 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (21 reviews) | Not enough data | 

#### Administrative

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Recording** | 9.1 (226 reviews) | Not enough data | 
| **Reporting & Dashboards** | 9.0 (222 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | 9.3/10 | 14 |

#### Basic Communication - Cloud PBX

| Feature | Aircall | Ringover | 
|---|---|---|
| **Call Management** | Not enough data | 9.4 (11 reviews) | 
| **Communication Management** | Not enough data | 9.0 (10 reviews) | 
| **Scalability** | Not enough data | 9.2 (10 reviews) | 
| **Integrations** | Not enough data | 9.0 (12 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.5 (10 reviews) | 
| **Accessibility** | Not enough data | 9.7 (10 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Aircall | Ringover | 
|---|---|---|
| **Security and Compliance** | Not enough data | 9.1 (9 reviews) | 
| **Analytics and Reporting** | Not enough data | 9.2 (11 reviews) | 
| **Support and Reliability** | Not enough data | 9.4 (11 reviews) | 
| **Automated attendant** | Not enough data | 9.3 (10 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 383 |
| **Ringover** | 7.7/10 | 87 |

#### Platform Basics - VoIP Providers

| Feature | Aircall | Ringover | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.5 (20 reviews) | 7.6 (12 reviews) | 
| **Call Management** | 8.8 (22 reviews) | 7.7 (14 reviews) | 
| **Network monitoring** | 8.6 (21 reviews) | 7.8 (12 reviews) | 
| **Integrations** | 8.6 (23 reviews) | 8.1 (15 reviews) | 
| **Virtual PBX** | 7.8 (18 reviews) | 6.9 (12 reviews) | 
| **SIP trunking services** | 7.6 (18 reviews) | 7.1 (13 reviews) | 

#### Basic Communication

| Feature | Aircall | Ringover | 
|---|---|---|
| **Phone Calls** | 8.9 (363 reviews) ✓ Verified | 9.3 (82 reviews) | 
| **Video Calls** | Feature Not Available | 7.6 (64 reviews) | 
| **Instant Messaging** | Feature Not Available | 8.5 (74 reviews) | 
| **Screen Sharing** | Feature Not Available | 7.5 (69 reviews) | 
| **Conference Calls** | 8.2 (230 reviews) ✓ Verified | 8.1 (72 reviews) | 
| **Desk-to-Desk Calls** | 8.7 (259 reviews) | 8.7 (73 reviews) | 

#### Agentic AI - VoIP Providers

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (8 reviews) | 5.5 (7 reviews) | 
| **Cross-system Integration** | 8.9 (9 reviews) | 6.5 (8 reviews) | 
| **Adaptive Learning** | 9.1 (9 reviews) | 6.0 (7 reviews) | 
| **Proactive Assistance** | 8.9 (9 reviews) | 5.5 (7 reviews) | 

#### Access

| Feature | Aircall | Ringover | 
|---|---|---|
| **Software Pairing** | 8.3 (259 reviews) | 8.2 (65 reviews) | 
| **Browser Extension** | 8.3 (268 reviews) ✓ Verified | 8.4 (69 reviews) | 
| **Individual Download** | 8.7 (283 reviews) ✓ Verified | 8.3 (70 reviews) | 

#### Advanced Features

| Feature | Aircall | Ringover | 
|---|---|---|
| **Hold Music** | 8.1 (272 reviews) | 8.4 (70 reviews) | 
| **Automated Attendants** | Feature Not Available | 8.3 (69 reviews) | 
| **VOiP Number** | 8.8 (309 reviews) ✓ Verified | 9.0 (74 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Aircall | Ringover | 
|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | 8.5/10 | 515 |
| **Ringover** | 8.6/10 | 154 |

#### Agentic AI - Outbound Call Tracking

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (48 reviews) | 7.5 (20 reviews) | 
| **Natural Language Interaction** | 7.8 (47 reviews) | 7.5 (20 reviews) | 

#### Calling

| Feature | Aircall | Ringover | 
|---|---|---|
| **Record Calls** | 9.3 (453 reviews) | 9.4 (138 reviews) | 
| **Generate Location** | 8.7 (403 reviews) | 8.7 (130 reviews) | 
| **Call Types** | 9.2 (446 reviews) | 9.2 (133 reviews) | 
| **Click-to-Call** | 9.2 (454 reviews) | 9.3 (133 reviews) | 
| **Auto Dialer** | 8.5 (50 reviews) | 8.4 (25 reviews) | 

#### Contacts

| Feature | Aircall | Ringover | 
|---|---|---|
| **Personalization** | 8.9 (436 reviews) | 8.8 (130 reviews) | 
| **Information Locater** | 8.7 (418 reviews) | 8.8 (123 reviews) | 
| **Record Prospect Data** | Feature Not Available | 8.8 (125 reviews) | 

#### Insights

| Feature | Aircall | Ringover | 
|---|---|---|
| **Notes** | 8.6 (434 reviews) | 9.1 (130 reviews) | 
| **Daily Summary** | 8.6 (423 reviews) | 8.9 (128 reviews) | 
| **Automated Voicemails** | Feature Not Available | 8.7 (125 reviews) | 
| **Automated Emails** | 7.7 (364 reviews) | 8.0 (123 reviews) | 
| **Sorts Prospects** | Feature Not Available | 8.0 (121 reviews) | 
| **Automated Note Taking** | 7.8 (52 reviews) | 8.3 (22 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | 9.6/10 | 10 |

#### Agentic AI - UCaaS Platforms

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Aircall | Ringover | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 9.5 (7 reviews) | 
| **Native VoIP** | Not enough data | 9.3 (7 reviews) | 
| **CCaaS Option** | Not enough data | 9.5 (7 reviews) | 

#### Features

| Feature | Aircall | Ringover | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.8 (7 reviews) | 
| **Voicemail to SMS** | Not enough data | 9.7 (6 reviews) | 
| **File Sharing** | Not enough data | 9.7 (6 reviews) | 
| **Voice Conferencing** | Not enough data | 9.7 (6 reviews) | 
| **Video Conferencing** | Not enough data | 10.0 (6 reviews) | 
| **Conference Transcripts** | Not enough data | 10.0 (6 reviews) | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Aircall | Ringover | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Aircall | Ringover | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Aircall | Ringover | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Aircall | Ringover | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Aircall** | N/A | N/A |
| **Ringover** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Aircall | Ringover | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center)

**Unique to Aircall (6):** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Ringover (3):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Aircall | Ringover | 
|---|---|---|
| **Small-Business** | 54.6% | 78.7% | 
| **Mid-Market** | 41.6% | 20.8% | 
| **Enterprise** | 3.8% | 0.4% | 

### By Industry

#### Aircall

- **Computer Software:** 9.3%
- **Information Technology and Services:** 8.1%
- **Consumer Services:** 6.3%
- **Financial Services:** 5.9%
- **Logistics and Supply Chain:** 3.3%
- **Telecommunications:** 3.2%
- **Marketing and Advertising:** 3.0%
- **Retail:** 2.8%
- **Leisure, Travel & Tourism:** 2.6%
- **Insurance:** 2.4%
- **Other:** 53.1%

#### Ringover

- **Staffing and Recruiting:** 7.6%
- **Insurance:** 6.7%
- **Computer Software:** 6.7%
- **Marketing and Advertising:** 5.6%
- **Consumer Services:** 5.6%
- **Information Technology and Services:** 4.9%
- **Telecommunications:** 3.0%
- **Individual & Family Services:** 3.0%
- **Business Supplies and Equipment:** 2.8%
- **Retail:** 2.8%
- **Other:** 51.4%

---
## Alternatives

### Alternatives to Aircall

- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1550 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (611 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1716 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Aloware](https://www.g2.com/products/aloware/reviews) — 4.1/5 stars (827 reviews)

### Alternatives to Ringover

- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1845 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2387 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4173 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3570 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (502 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [Quo](https://www.g2.com/products/quo-quo/reviews) — 4.7/5 stars (3377 reviews)

---
## Top Discussions

### Aircall

- Title: [What is Aircall used for?](https://www.g2.com/discussions/what-is-aircall-used-for) — 3 comments
  > **Top comment:** "It is used to connect with our potential customers. "
- Title: [How do I use Aircall?](https://www.g2.com/discussions/how-do-i-use-aircall) — 2 comments
  > **Top comment:** "With a simple click you can easily manage incoming calls and also do outbound calling."
- Title: [What is an Aircall?](https://www.g2.com/discussions/what-is-an-aircall) — 2 comments
  > **Top comment:** "Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more."
- Title: [do you have a true integration with hubspot?](https://www.g2.com/discussions/do-you-have-a-true-integration-with-hubspot) — 2 comments, 2 upvotes
  > **Top comment:** "No "
- Title: [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried mapping out clear SLAs with internal stakeholders and combining that with proactive support ticket..."

### Ringover

- Title: [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) — 1 comment *(includes official response)*
  > **Top comment:** "We are a CcaaS (contact center as a service) application to handle phone calls, video conferences, SMS and instant chat all in one place. It is built to..."
- Title: [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) — 1 comment
  > **Top comment:** "or end of contract"
- Title: [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) — 1 comment
  > **Top comment:** "Don't use it"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aircall-vs-ringover)