Ringover Features

Based on 79 Ringover reviews. Enables users to place phone calls over the internet.

As reported in 64 Ringover reviews. Enables users to place video calls over the internet.

As reported in 73 Ringover reviews. Enables users to send instant messages over the internet.

Enables users to share screens over the internet. 70 reviewers of Ringover have provided feedback on this feature.

Enables multiple users to make phone or video calls over the internet at once. This feature was mentioned in 73 Ringover reviews.

As reported in 74 Ringover reviews. Enables users to contact one anothers through mobile phones and landlines.

As reported in 70 Ringover reviews. Offers users the option to play music for contacts who are on hold.

Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. 69 reviewers of Ringover have provided feedback on this feature.

Based on 72 Ringover reviews. Offers users a unique number that can be dialed from anywhere.

Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. This feature was mentioned in 65 Ringover reviews.

Allows users to download the tool along as an extension to their browser of choice. 69 reviewers of Ringover have provided feedback on this feature.

Requires users download the software on its own. This feature was mentioned in 71 Ringover reviews.

Based on 135 Ringover reviews. Records calls for future reference.

Generates an area code local to where the user is calling to increase likelihood of pick-up. This feature was mentioned in 130 Ringover reviews.

Based on 130 Ringover reviews. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

Gathers contacts from integrated tools, allowing users to call with one click. 131 reviewers of Ringover have provided feedback on this feature.

Based on 24 Ringover reviews. Has auto-dialing or predictive dialing functionality.

Retains a log of extraneous contact information such as timezone and contact engagement. This feature was mentioned in 130 Ringover reviews.

Finds and opens saved contact information for reference at the time of a new call. This feature was mentioned in 124 Ringover reviews.

Allows users to denote which contacts they believe are prospective customers. This feature was mentioned in 125 Ringover reviews.

Based on 128 Ringover reviews. Allows users to take notes during or after the call for future reference.

Delivers users a daily summary of activity. 127 reviewers of Ringover have provided feedback on this feature.

As reported in 125 Ringover reviews. Sends automated voicemails to prospective clients who fail to answer.

Based on 123 Ringover reviews. Sends automated emails to increase engagement with prospective clients.

Based on 121 Ringover reviews. Organizes contacts based on probability of success.

Automatically transcribes and summarizes meeting discussions. This feature was mentioned in 20 Ringover reviews.

Provides voice call functionality. This feature was mentioned in 171 Ringover reviews.

As reported in 170 Ringover reviews. Provides an interface for one or more social media channels.

Includes or integrates with live chat initiaited from the company's web site. This feature was mentioned in 167 Ringover reviews.

Accepts contacts initiated through SMS or other mobile text functions. 165 reviewers of Ringover have provided feedback on this feature.

Based on 158 Ringover reviews. Allows CSRs to receive and answer customer emails.

Route calls to the most appropriate agent according to a series of factors, including the time of day, customer priority, IVR outcomes, and skill-based routing (SBR). Voicemails can be routed to agents during quiet call periods. This feature was mentioned in 161 Ringover reviews.

Callers can be routed to a queue or placed on hold until an agent becomes available. This feature was mentioned in 165 Ringover reviews.

As reported in 168 Ringover reviews. Place a large or unlimited volume of calls simultaneously without diminishing the call quality.

As reported in 160 Ringover reviews. Provides some level of analytics based on keywords and vocal tones.

Has auto dialing or predictive dialing functions for outbound use. 161 reviewers of Ringover have provided feedback on this feature.

As reported in 159 Ringover reviews. Includes an interactive phone menu.

Based on 158 Ringover reviews. Populates CSR's screen with available customer data.

As reported in 159 Ringover reviews. Maintains and shares information across channels and agents as the case progresses.

Transcribes voice messages to email.

Transcribes voice messages and delivers them via text message.

Includes a way to easily share files between users.

Allows multi-participant phone conferences.

Can host video conferences.

Records and transcribes voice and video conferences.

Can be deployed as a single-tenant or multi-tenant product.

Contains its own IP telephony system.

Is also able to serve as contact center software.

As reported in 156 Ringover reviews. Provide agents with notes or context information about a call. These notes can include information such as caller disposition or contact history.

Based on 158 Ringover reviews. Manage call records and agent tasks through administrative features. Provide agents with guidance during live calls, and interrupt calls with call barging to ensure customer satisfaction, if necessary.

As reported in 163 Ringover reviews. Report on historical or real-time call center performance metrics, and access data through highly visual dashboards.

Keeps records of agent-customer sessions for purposes of coaching, quality assurance, or regulatory purposes. This feature was mentioned in 155 Ringover reviews.

Provides workforce management functions such as scheduling and vacations, team assignments, and areas of expertise. 155 reviewers of Ringover have provided feedback on this feature.

Able to share your desktop screen or an application with the rest of the conference. This feature was mentioned in 10 Ringover reviews.

Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference.

As reported in 10 Ringover reviews. Provides a virtual whiteboard for collaborative use.

Based on 10 Ringover reviews. Conferences have a text chat feature.

Allows conference participants to notifiy conference hosts when they want to speak. 10 reviewers of Ringover have provided feedback on this feature.

The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. This feature was mentioned in 10 Ringover reviews.

As reported in 10 Ringover reviews. Allows users to join a conference without requiring a download or a sign-in

Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. 10 reviewers of Ringover have provided feedback on this feature.

Conferences can be launched within a browser without requiring a user to download an application to their desktop.

As reported in 10 Ringover reviews. Software is available as a downloadable desktop application.

Simulates human-like speech from text inputs. This feature was mentioned in 69 Ringover reviews.

Supports incoming calls, call forwarding, transferring and conferencing.

Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business.

Scales to add additional phone capacity in order to accommodate growth in an organization.

Integrates with business tools such as CRMs, APIs, browsers, business music and more.

Able to connect with employee's mobile devices for further ease of access.

Accessible from any location with wifi connection via cloud infrastructure.

Ensures security of voice communications with encryption for calls.

Provides call analytics based on data such as call volumes, durations, and other metrics.

Provides virtual technical support for business communication services for improving phone performance.

Offers an automated attendant to field calls when employees are unavailable.

Based on 11 Ringover reviews. Contains PBX & VoIP softphone that can be used within the VoIP business system.

Manages incoming calls with features such as call forwarding, transferring, and routing. This feature was mentioned in 12 Ringover reviews.

Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. This feature was mentioned in 12 Ringover reviews.

Enables integrations with communication and CRM platforms. 12 reviewers of Ringover have provided feedback on this feature.

Provides compatibility with both hosted and virtual PBX solutions. 12 reviewers of Ringover have provided feedback on this feature.

As reported in 12 Ringover reviews. Supports SIP trunking services for local and long-distance calls.

Capability to perform complex tasks without constant human input This feature was mentioned in 29 Ringover reviews.

Works across multiple software systems or databases 29 reviewers of Ringover have provided feedback on this feature.

As reported in 27 Ringover reviews. Engages in human-like conversation for task delegation

Based on 27 Ringover reviews. Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input 19 reviewers of Ringover have provided feedback on this feature.

Based on 19 Ringover reviews. Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation