TheraOffice Reviews & Product Details

TheraOffice is pretty end user friendly. It is easy to navigate and track patient appointments, information, and health outcomes. Review collected by and hosted on G2.com.

The system does not allow much customization in reporting and can take awhile to have a custom report built by the staff. It doesn't integrate well with other platforms or EHR systems. Review collected by and hosted on G2.com.

all you need for documentation and billing is in one platform. Review collected by and hosted on G2.com.

some of the reports are not very helpful. Review collected by and hosted on G2.com.

The full integration of scheduling, documentation, HEP, accounting, and their vast array of reporting. TheraOffice is very user friendly and easy to train staff. Review collected by and hosted on G2.com.

Could have more user continuing education and a built in patient visit estimator. Review collected by and hosted on G2.com.

With the new update, I love that everything is combined into one application: documentation, scheduling, reports, etc—everything you need all rolled in! The tab system is intuitive and easy to use and the program is pretty customizable for individual businesses. Review collected by and hosted on G2.com.

Nit picky details about placement of buttons or links:

1- in patient charts— making the transition from the tabs at the top to the scheduling, documentation, billing history links at the bottom

2- in patient charts— in scheduling tab, the amount of clicking to find/see the patients treatment history Review collected by and hosted on G2.com.

Having billing integrated with the documentation software made submitting easier. Review collected by and hosted on G2.com.

I did not like how after uploading forms into it for me to look at I still had to manually input the same information. This was very tedious when performing initial evaluations as I spent more time copying information over than I did putting down my findings. Review collected by and hosted on G2.com.

Unlike most EMR software, at least for therapists, both the billing software and the documentation software is robust. The features and reports allow you to easily manage your schedule, patient information, incoming payments and outstanding A/R. Review collected by and hosted on G2.com.

There are quirks in the software that you need to learn, like not writing off the entire balance on a visit if the patient has a copay - even if the copay has been paid, otherwise the balance will be negative instead of zero. However, once you've learned these quirks - and there are fewer of them than there used to be - it's a very simple software to use. Review collected by and hosted on G2.com.

The customer service is outstanding! They are always there to help! I also enjoy how in the accounting tab how there is a pie chart showing the amount paid, amount written off, and the patient amount is showen. Also in billing how we can run a batch check before we send out the claims. In our old system, We were not able to do this which resulted in errors on claims. Review collected by and hosted on G2.com.

The only thing that I dislike at this time is when claims are paid, the batch of claims is not set as complete. It would be nice to know what claims on the batches have not been paid yet to help with keeping up and past due claims. Also the newest update I am not too sure about yet. Review collected by and hosted on G2.com.

Well, I would say the best part was user friendliness and ease of use along with ease of scheduling patients. Keeping patient confidentiality was also a feature I like about. Review collected by and hosted on G2.com.

Sometimes, it takes a lot of time processing information or get stuck at one place are some occasional features I did not like about. Review collected by and hosted on G2.com.

Easy and user friendly. Makes daily notes efficient Review collected by and hosted on G2.com.

Somewhat difficult to set up shortcuts to maximize efficiency Review collected by and hosted on G2.com.

I like that theraoffice is all inclusive with the various platforms for documents, evaluations; and that it can be divided per discipline; the schedule is my favorite for ease of use & clarity Review collected by and hosted on G2.com.

the templates were not always ideal, the unchecking of boxes could be tedious Review collected by and hosted on G2.com.

You can customize wording for drop downs Review collected by and hosted on G2.com.

You can’t customize the order of drop downs, the reminder system is 97% ineffective, so you never know when it’s time to write a progress note or plan of care report Review collected by and hosted on G2.com.

It is easy to navigate to patient charts by search function, or through the schedule. Also nice that it has a section to remind me which notes have not yet been completed by me, or signed off by the supervising therapist. Also handy how many tabs I have open, so I can easily see what work I need to complete. Review collected by and hosted on G2.com.

It logs out every 30 minutes or less, which while helpful for HIPAA, is frustrating when trying to access during hour long appointments, and needing to sign back in. Also takes forever to sign back in (like 2-3 minutes sometimes), which is a hassle when I have just a few minutes between patients. It also often freezes or closes out, sometimes not saving any part of a half completed note. Review collected by and hosted on G2.com.

The user friendly look of the program. Also, the smoothness and clutter free look Review collected by and hosted on G2.com.

I disliked the semi-outdated look it had to it and how it didn’t have certain options that would have made the program more flexible to PT related practice Review collected by and hosted on G2.com.

Very easy to understand and navigate through. Review collected by and hosted on G2.com.

A/R page is not the best looking or easiest to use. Review collected by and hosted on G2.com.

Customizable templates available for quick but thorough documentation. Review collected by and hosted on G2.com.

Operating system seems to run slow at times. Spell check not available. Review collected by and hosted on G2.com.