Simplicity of route, detailing, change process, inner investigation, task supervisors for staff, and backing. The framework is web/cloud based so can get to our data and imaging from anyplace. This is astoundingly useful for our focal charging office. Review collected by and hosted on G2.com.
With any patient framework, it is basic to make a point to take the time toward the front so as to get the ideal final products and detailing. This isn't a con yet something that anybody hoping to change over any framework would should be aware of. Review collected by and hosted on G2.com.
Multi-office functionality, ease of adding providers, incredible support team.
My request tickets are always answered quickly, courteously, and are resolved without issue. Review collected by and hosted on G2.com.
Multiple steps required for basic functions such as opening schedules, granting access to employees for multiple sites. These processes can become quite tedious. Review collected by and hosted on G2.com.
Navigation- it only took me a few days to fully understand how to navigate and use the system functions. Also, every once and a while I receive notifications pertaining to new features Review collected by and hosted on G2.com.
I will be entering in insurance information, need to go to another patient's profile, and get kicked out of what I'm doing. There isn't a "save progress" button so I am often finding myself entering in information for a 2nd/3rd time if I am every interrupted. Also, the timeclock function should include a notes section. We sometimes clock in/out late or early, and it would be nice to have a feature to add notes to instead of holding onto random pieces of paper for when it comes time to payroll. Once last thing, it is completely annoying that we have to change information in three places! Main profile, responsible party profile and insurance Review collected by and hosted on G2.com.
I manage all of our Marketing for 5 locations and it is easy to run comprehensive reports on Denticon that give me insight to adjust our Marketing strategies and focus. Review collected by and hosted on G2.com.
It is a bit of a learning curve but for the advanced insights it provides, it's about as condensed as it gets. I would like to see more design appeal though, it looks rather dated. Review collected by and hosted on G2.com.
Compared to our other software uses previously, Dentrix, this software is terrible. Denticon, has too many steps with everything from putting in new patients to making apppintments. So, to make a long story short ,i woukd not recommend this software. Review collected by and hosted on G2.com.
Basically, everyrhing. Everyrhing takes too long. Entering patients, entering their medical and dental history, comfirming, making appointments. You have to go from one screen to the next. Review collected by and hosted on G2.com.