Outreach Reviews & Product Details

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, and Verizon to name a few. To learn more, please visit www.outreach.io.

Product Website

Seller

Outreach

Discussions

Outreach Community

Languages Supported

German, English, French, Spanish

Product Description

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and effectiveness of all go-to-market activities and personnel across the revenue cycle.

Overview by

Chris Branding

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

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Outreach Integrations

(23)

Verified by Outreach

Outreach Media

Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.

Use Kaia, Outreach’s conversation intelligence solution, to automatically take notes, flag action items, summarize meetings, and receive in-the-moment product and competitive information so you can nail every sales meeting.

Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.

Use Success Plans to engage and collaborate with the right buyers, build trust and alignment, and increase deal velocity.

Improve results with actionable insights. Know the times, channels and sequences that reach prospects best.

In this video, Paul Rosen, Director of Enterprise Sales at Outreach, explores the transformative power of effective coaching through Kaia.

In this video, Drew Laxton, CFO at Outreach, highlights the platform's effectiveness in enhancing collaboration and simplifying forecasting.

In this video, Kat Hoffman, Product Marketing Manager at Outreach, discusses strategies to empower sellers in their deals through effective opportunity management.

In this video, Greg Bauman, Sr. Director of Sales at Outreach, introduces Kaia, the knowledge AI assistant that plays a vital role in enhancing team conversations at Outreach.

Official Downloads

(3)

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The Sales Leader's Guide to Consolidating Your Tech Stack

The Team Selling Playbook: How Multi-Users Win Enterprise Deals

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Scott F.

Inside Sales Rep

Enterprise (> 1000 emp.)

6/11/2025

"The Outreach tool has an easy user interface and technical support is ALWAYS OUTSTANDING"

5/5

What do you like best about Outreach?

Ease of use and technical support. I always get the assistance I need Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I like every aspect of Outreach. No complaints. Review collected by and hosted on G2.com.

Kaitlyn G.

Inside Sales Representative

Mid-Market (51-1000 emp.)

2/11/2025

"Outreach Simplifies Contacting Prospects"

5/5

What do you like best about Outreach?

I like being able to track when my prospects open my email/number of opens, and creating sequences within the same platform. Very easy to use, I use it daily in my role as an SDR. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I have yet to come across anything I dislike about Outreach. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

7/31/2025

"Great tool, good experience"

5/5

What do you like best about Outreach?

easy to navigate, a lot of customization for sequences Review collected by and hosted on G2.com.

What do you dislike about Outreach?

would like an area where I can view emails with highest open/click rates Review collected by and hosted on G2.com.

Claire J.

Business Development Representative

Small-Business (50 or fewer emp.)

2/25/2025

"Useful for organizing prospects"

5/5

What do you like best about Outreach?

Everything is easy to find, info is detailed, great ways to organize prospects Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I wish there was a way to group prospects into lists without having to add / remove tags. Review collected by and hosted on G2.com.

Satya ranjan R.

Senior Business Development Manager

Enterprise (> 1000 emp.)

10/15/2024

"Best calling and sales execution solution"

5/5

What do you like best about Outreach?

What users like best about Outreach is its multi-channel communication, automated workflows, and advanced analytics. These features help streamline sales processes, improve follow-ups, and boost overall productivity, ease of use of solution, ease of integration with our CRM. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Users often dislike the steep learning curve of Outreach, as well as occasional bugs and slow loading times that can affect efficiency. Some also find the pricing to be higher compared to alternatives. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/6/2025

"Gets the job done but is terrible when it comes to exporting"

0/5

What do you like best about Outreach?

I use it everyday as a salesperson. It get the job done. I think the UI is cleaner that Salesloft but apollo is a bit better. Customer support is passable. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I've used apollo.io and salesloft before and this has got to be the worst software when it comes to importing contacts from Salesforce. I've lost hours of my life doing this extremely simple task. A task that is a no brainer on other platforms I've used.

This drawback more than cancels out all of the positives. Review collected by and hosted on G2.com.

Kelly R.

Business Development Associate

Mid-Market (51-1000 emp.)

11/19/2024

"Outreach makes reaching out to prospects easier"

5/5

What do you like best about Outreach?

I love that we integrated the Kaia plugin. Being able to record calls and go back and review has helped everyone on our team learn and stay up to date. Additionally, I enjoy the open, click etc. metrics for each email/sequence to help me improve my outreach. Review collected by and hosted on G2.com.

What do you dislike about Outreach?

I have not found anything I disliked about Outreach. The interface is very user friendly and functions well. Review collected by and hosted on G2.com.

Sydnee E.

Senior Associate

Mid-Market (51-1000 emp.)

1/28/2025

"Great for Sales outreach"

4.5/5

What do you like best about Outreach?

How easy it is to stay organized and get all outreach done in a timely manner Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Adding contacts can sometimes take awhile to be in the system Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/25/2024

"Excellent Tool for an SDR"

4.5/5

What do you like best about Outreach?

It is very easy to be able to continue the Cold Call flow you get on and it is really great to understand how the analytics of the emails getting opened and at what time. Excellent view of information especially for everyday use Review collected by and hosted on G2.com.

What do you dislike about Outreach?

Sometimes it bugs out when it has been used for a while and just needs to be refreshed but having said that it could be the computer after it's been going for a while. Review collected by and hosted on G2.com.