Compare Gong and Outreach

AI-generated. Powered by real user reviews.
  • G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to capture and analyze calls effectively. One user highlighted how Gong allows them to "understand and improve how I communicate with prospects," making it a valuable tool for enhancing communication skills.
  • Users say Outreach shines in sales engagement, with many appreciating its comprehensive features that help streamline the sales process. Reviewers noted that it "perfectly organizes the entire sales journey" and enables sales reps to handle mundane tasks efficiently within a unified interface.
  • According to verified reviews, Gong's ease of setup is a significant advantage, with users mentioning that the initial setup was straightforward. This ease of implementation allows teams to quickly start leveraging its powerful analytics capabilities without extensive training.
  • Reviewers mention that Outreach provides a solid support experience, with many users highlighting the professionalism of the support team. This aspect is crucial for teams that rely on timely assistance to resolve issues and optimize their use of the platform.
  • G2 reviewers report that while Outreach has a strong feature set for email tracking and automation, Gong's capabilities in call recording and analysis are superior, with users appreciating the detailed insights Gong provides after calls, which help in understanding customer needs better.
  • Users say that Gong's dashboard analytics are particularly effective, allowing for real-time insights into sales performance. This feature is often highlighted as a game-changer for teams looking to make data-driven decisions quickly, contrasting with Outreach's more traditional analytics approach.
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Gong
Gong
(6,558)
4.7 out of 5
Gong
By Gong
Get a quote
Outreach
Outreach
(3,554)
4.3 out of 5
Outreach
By Outreach
Get a quote
At a Glance
Gong
Gong
Star Rating
(6,558)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Gong
Outreach
Outreach
Star Rating
(3,554)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreach
Pricing
Entry-Level Pricing
Gong
No pricing available
Outreach
Future Outreach Customers
Contact Us
Learn more about Outreach
Free Trial
Gong
No trial information available
Outreach
No trial information available
Ratings
Meets Requirements
9.4
4,994
8.7
2,689
Ease of Use
9.3
5,052
8.3
2,706
Ease of Setup
9.1
1,267
7.7
869
Ease of Admin
9.1
774
7.8
774
Quality of Support
9.2
3,547
8.3
2,439
Has the product been a good partner in doing business?
9.3
776
8.5
760
Product Direction (% positive)
9.0
4,668
8.5
2,516
Features by Category
AI Sales AssistantHide 20 FeaturesShow 20 Features
8.1
391
7.7
48
Lead Facilitation
7.1
346
Feature Not Available
7.3
341
7.5
34
7.5
346
8.1
36
7.6
345
8.1
38
Organization
8.3
350
7.9
33
8.3
346
8.0
35
8.3
345
8.1
33
Performance Analysis
8.5
347
7.4
38
8.6
352
8.3
41
Sales Analysis
7.7
331
7.3
37
7.9
337
7.8
38
Generative AI
8.6
286
7.8
26
8.9
293
7.6
24
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
55
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
6.3
5
8.1
53
Not enough data
Sales EngagementHide 25 FeaturesShow 25 Features
8.0
121
7.7
1,132
Integrated Workflows
7.8
102
8.7
1011
|
Verified
7.9
105
9.1
1064
|
Verified
8.3
104
8.4
875
|
Verified
7.3
97
8.2
798
|
Verified
8.5
103
8.5
1010
|
Verified
8.4
101
8.6
401
8.5
96
8.2
348
Repeatability and Reportability
8.2
98
8.4
863
|
Verified
8.0
99
8.6
958
|
Verified
7.9
98
8.5
929
|
Verified
8.4
105
7.8
770
|
Verified
7.3
96
7.0
314
AI and Automation
7.8
90
7.8
343
7.6
87
7.3
308
7.3
86
7.7
346
7.6
86
7.3
298
8.0
86
7.0
293
Generative AI
8.2
92
6.7
138
Agentic AI - Sales Engagement
8.1
49
6.4
26
8.0
48
7.2
26
8.2
49
7.6
26
8.2
47
6.3
26
8.1
49
6.7
26
8.0
47
6.8
26
8.2
48
6.9
25
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.5
2,961
6.7
181
Call Analytics
9.6
2783
|
Verified
8.3
128
8.8
2479
|
Verified
7.8
108
9.1
2697
|
Verified
8.0
115
8.3
1793
|
Verified
Feature Not Available
Artificial Intelligence - Conversation Intelligence
8.6
1870
|
Verified
Feature Not Available
8.3
2538
|
Verified
7.7
95
9.0
5
Not enough data
Generative AI
8.9
695
7.5
40
Agentic AI - Conversation Intelligence
8.0
135
6.0
7
8.0
134
6.4
7
8.1
140
6.0
7
8.0
135
5.7
7
8.2
136
5.7
7
8.1
135
5.5
7
8.0
135
6.0
7
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
8.2
489
7.9
108
Revenue Sourcing and Forecasting
Feature Not Available
7.4
51
8.6
378
7.9
60
8.6
408
8.3
79
8.2
348
8.1
53
8.4
356
7.9
59
8.0
250
8.0
21
8.1
246
8.0
22
CRM Data Enrichment
9.0
402
8.7
92
8.8
389
8.7
101
9.1
424
8.2
74
Feature Not Available
Feature Not Available
8.6
254
8.2
22
Account Management
8.1
325
7.8
69
8.2
340
7.8
70
8.3
350
8.0
70
8.6
371
8.5
80
8.5
260
7.8
24
8.1
241
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
AI SDRsHide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.1
390
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
192
Not enough data
8.2
233
|
Verified
Not enough data
6.9
164
|
Verified
Not enough data
8.3
244
|
Verified
Personalization
Not enough data
8.3
262
|
Verified
Not enough data
7.8
269
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.1
226
|
Verified
Administrative
Not enough data
8.7
305
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.5
263
Email TrackingHide 16 FeaturesShow 16 Features
Not enough data
7.7
1,561
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.2
18
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1439
Not enough data
8.4
1379
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1405
Not enough data
8.9
1432
Not enough data
8.5
1404
Not enough data
8.3
1055
Not enough data
9.0
1447
Generative AI
Not enough data
6.8
162
Sales AnalyticsHide 18 FeaturesShow 18 Features
8.5
1,012
7.4
207
Agentic AI - Sales Analytics
8.3
55
6.7
8
8.5
55
7.9
8
8.4
57
6.4
7
8.6
58
6.4
7
8.3
57
6.4
7
Data Sourcing
8.5
745
7.7
157
8.7
787
7.9
173
8.5
714
Feature Not Available
8.9
802
8.1
187
8.6
723
7.6
167
Predictive Analytics
8.1
718
7.3
140
8.4
749
7.4
134
8.2
734
7.0
125
8.3
720
7.3
133
Sales Management
8.6
758
7.9
147
8.3
719
Feature Not Available
8.7
756
7.8
162
9.0
826
8.8
188
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
7.7
1,305
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.8
15
Contacts
Not enough data
8.6
1145
Not enough data
8.0
984
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
593
Not enough data
9.1
1191
Not enough data
8.1
1035
Not enough data
6.9
14
Sales CoachingHide 16 FeaturesShow 16 Features
8.8
2,871
8.1
251
Agentic AI - Sales Coaching
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
60
Not enough data
Training
9.0
1965
|
Verified
8.3
197
|
Verified
9.0
2178
|
Verified
8.2
196
|
Verified
8.6
1527
|
Verified
8.2
179
|
Verified
9.2
2216
|
Verified
8.0
142
|
Verified
Feedback
9.3
2370
|
Verified
8.3
165
|
Verified
9.0
1853
|
Verified
8.1
162
|
Verified
9.0
1894
|
Verified
8.1
141
8.8
1605
|
Verified
8.3
174
|
Verified
8.9
1791
|
Verified
8.4
192
|
Verified
8.9
1878
|
Verified
8.3
191
|
Verified
Feature Not Available
Feature Not Available
Generative AI
8.9
388
6.7
21
Revenue AI PlatformsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong
Gong
Outreach
Outreach
Unique Categories
Gong
Gong has no unique categories
Outreach
Reviews
Reviewers' Company Size
Gong
Gong
Small-Business(50 or fewer emp.)
13.0%
Mid-Market(51-1000 emp.)
69.4%
Enterprise(> 1000 emp.)
17.6%
Outreach
Outreach
Small-Business(50 or fewer emp.)
18.5%
Mid-Market(51-1000 emp.)
59.7%
Enterprise(> 1000 emp.)
21.8%
Reviewers' Industry
Gong
Gong
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
8.9%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Outreach
Outreach
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Alternatives
Gong
Gong Alternatives
Clari
Clari
Add Clari
Salesloft
Salesloft
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Salesken
Salesken
Add Salesken
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Outreach
Outreach Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Clari
Clari
Add Clari
Salesloft
Salesloft
Add Salesloft
Apollo.io
Apollo.io
Add Apollo.io
Discussions
Gong
Gong Discussions
What is gong software?
6 Comments
Ron T.
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
Patricia B.
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
chanel g.
CG
Very high ferformerRead more
See all discussions
Outreach
Outreach Discussions
Can someone recommend an auto dialer that works well with outreach?
2 Comments
Keoni G.
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
Steve K.
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
Ishan S.
IS
We also used it for hiring workflow.Read more
See all discussions
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Gong
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