Link copied to clipboard # Gong vs Outreach Comparison - What are their main differences? Share [ Export ](/compare/gong/outreach/export.csv) GongOutreach[+ Add Product](#) Pricing **Gong** No pricing available **Outreach** **Contact Us** · Future Outreach Customers **Pricing Insights** from reviews Time to Implement **Gong** 1 month Based on 105 responses **Outreach** 1 month Based on 158 responses Return on Investment **Gong** 11 months Based on 80 responses **Outreach** 11 months Based on 117 responses Perceived Cost **Gong** $$$$$ **Outreach** $$$$$ Average Discount **Gong** 14%2% more **Outreach** 12% ![Gong](https://images.g2crowd.com/uploads/product/hd_favicon/e33783a7fe09d9543772bf2218f64325/gong.svg "Gong") ![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Gong** [ Helpful (301) ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1793226&qs=pros-and-cons#reviews)[ Ease of Use (240) ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797185&qs=pros-and-cons#reviews)[ Call Issues (119) ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1797253&qs=pros-and-cons#reviews)[ Recording Issues (77) ](https://www.g2.com/products/gong/reviews?filters%5Bsentiment_snippet%5D=1792673&qs=pros-and-cons#reviews) **Outreach** [ Ease of Use (80) ](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1661800&qs=pros-and-cons#reviews)[ Features (50) ](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1657600&qs=pros-and-cons#reviews)[ Missing Features (32) ](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1662492&qs=pros-and-cons#reviews)[ Learning Curve (23) ](https://www.g2.com/products/outreach/reviews?filters%5Bsentiment_snippet%5D=1657367&qs=pros-and-cons#reviews) Integrations **Gong** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_57c2cd107222f4a43329f27d79660699/actively-ai.png "Product Avatar Image") Actively AI ](https://www.g2.com/products/actively-ai/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f9a76a163f7efa1c88d423098062bd5/calendar.jpg "Product Avatar Image") Calendar ](https://www.g2.com/products/calendar/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_744ed52507e8a595ec88a4db46cf5abd/churnzero.jpg "Product Avatar Image") ChurnZero ](https://www.g2.com/products/churnzero/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image") Claude ](https://www.g2.com/products/claude/reviews)[ View all ](https://www.g2.com/products/gong/integrations) **Outreach** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4fac05402fe43361a53e62b04e561fd1/6sense-sales.png "Product Avatar Image") 6sense Sales Intelligence ](https://www.g2.com/products/6sense-sales/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc8badc9729846eda58f936bcfe9b05e/asana-for-gmail-for-g-suite.jpg "Product Avatar Image") Asana for Gmail for G Suite ](https://www.g2.com/products/asana-for-gmail-for-g-suite/reviews)[ View all ](https://www.g2.com/products/outreach/integrations) Screenshots **Gong** ![Gong screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/101386/Beat-Call-Page-Timeline.png) **Outreach** ![Outreach screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/73872/pipeline-management-screenshot.png) **Ratings** from reviews Meets Requirements **Gong** 9.4 9.45,189 **Outreach** 8.7 8.72,787 Ease of Use **Gong** 9.2 9.25,264 **Outreach** 8.3 8.32,804 Ease of Setup **Gong** 9.1 9.11,446 **Outreach** 7.8 7.8964 Ease of Admin **Gong** 9.0 9.0782 **Outreach** 7.8 7.8776 Quality of Support **Gong** 9.2 9.23,710 **Outreach** 8.3 8.32,529 Has the product been a good partner in doing business? **Gong** 9.3 9.3783 **Outreach** 8.5 8.5762 Product Direction (% positive) **Gong** 9.0 9.04,782 **Outreach** 8.4 8.42,534 **Features** ratings from reviews Revenue AI Platforms 8.2 127 5.5 34 Sales Analytics 8.5 1,042 7.4 227 Sales Coaching 8.8 2,899 8.1 254 Conversation Intelligence 8.4 3,030 6.7 187 Sales Engagement 8.0 164 7.7 1,168 AI Sales Assistant 8.1 417 7.7 67 Revenue Operations & Intelligence (RO&I) 8.2 502 7.9 115 AI SDRs Not enough data 6.4 7 Email Tracking Not enough data 7.7 1,581 Outbound Call Tracking Not enough data 7.7 1,326 Sales Performance Management Not enough data 8.1 403 ## Gong vs. Outreach: Which Is Best for You? Generated using AI Last updated October 01, 2026, based on 10,119 verified G2 reviews. ![Gong](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Gong") ### Choose Gong if… - You want a **reliable record of customer conversations** with accurate transcripts and summaries. - You need **AI-driven conversation insights** that managers or reps frequently act on for coaching. - You want **visual pipeline management** that lets you see and update deals easily in one place. - You require **predictive revenue forecasting and AI sales insights** to improve deal visibility and pipeline clarity. - You seek **integrated call recording and AI summarization** to save time on notes and follow-ups. Show more ![Outreach](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53e7c66e55b3e527e6d79f9fb234c7c6/outreach.png "Outreach") ### Choose Outreach if… - You want **consistent outreach automation** with structured multi-channel sequences across email, calls, and LinkedIn. - You require **automated follow-ups and task reminders** to ensure fewer prospects fall through the cracks. - You want **deal and pipeline insights** that reliably flag the right deals needing attention. - You seek **easy CRM integration and call tracking** to monitor cadence events and sales activities efficiently. Show more User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 13.2% Mid-Market(51-1000 emp.) 69.0% Enterprise(\> 1000 emp.) 17.8% Small-Business(50 or fewer emp.) 13.2% Mid-Market(51-1000 emp.) 69.0% Enterprise(\> 1000 emp.) 17.8% Small-Business(50 or fewer emp.) 19.1% Mid-Market(51-1000 emp.) 59.2% Enterprise(\> 1000 emp.) 21.7% Small-Business(50 or fewer emp.) 19.1% Mid-Market(51-1000 emp.) 59.2% Enterprise(\> 1000 emp.) 21.7% **Reviewers' Industry** [![Gong](https://images.g2crowd.com/uploads/product/hd_favicon/e33783a7fe09d9543772bf2218f64325/gong.svg "Gong")](https://www.g2.com/products/gong/reviews) Gong Computer Software 37.4% Information Technology and Services 16.7% Marketing and Advertising 8.9% Internet 4.9% Financial Services 3.3% Other 28.7% [![Outreach](https://images.g2crowd.com/uploads/product/hd_favicon/1521467568/outreach.png "Outreach")](https://www.g2.com/products/outreach/reviews) Outreach Computer Software 36.7% Information Technology and Services 18.2% Marketing and Advertising 7.2% Internet 6.2% Financial Services 3.1% Other 28.5% FAQs ## Gong vs Outreach FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Outreach vs Gong? Gong stands out from Outreach with higher reviewer ratings, superior support and setup scores, and a focus on AI-driven conversation intelligence, while Outreach is recognized for its automation and sales sequence management. | [Outreach](https://www.g2.com/products/outreach/reviews) | [Gong](https://www.g2.com/products/gong/reviews) | | --- | --- | | 4.3/5 (3,574 reviews) | 4.7/5 (6,679 reviews) | | Mid-Market | Mid-Market | | 7.7 | 9.1 | | 8.3 | 9.2 | | Automation (49 all-time mentions) | AI-driven conversation intelligence | ### How do the pricing models of Outreach and Gong compare? Gong is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Outreach:** In recent reviews, several buyers cite Outreach as comparatively expensive, especially for smaller teams, and mention a desire for more flexible pricing. - **Gong:** Reviewers note Gong's premium pricing but express higher satisfaction with the value received, particularly for its AI features and call intelligence. - **Switching reasons:** Recent Outreach reviewers mention switching to alternatives like Gong and Apollo for broader functionality and better value. ### What are the best alternatives to Outreach and Gong? The top 3 alternatives to Outreach and Gong are Agentforce Sales, Clari, and Salesloft. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Outreach](https://www.g2.com/products/outreach/reviews) | 4.3/5 (3,574 reviews) | Mid-Market | Comparatively expensive for smaller teams | Automation (49 all-time mentions) | | [Gong](https://www.g2.com/products/gong/reviews) | 4.7/5 (6,679 reviews) | Mid-Market | Premium pricing, higher value satisfaction | AI-driven conversation intelligence | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | — | | [Clari](https://www.g2.com/products/clari/reviews) | 4.6/5 (5,610 reviews) | Enterprise | — | — | | [Salesloft](https://www.g2.com/products/salesloft/reviews) | 4.5/5 (4,287 reviews) | Mid-Market | — | — | ### Which Revenue AI Platforms features should I prioritize when comparing Outreach and Gong? Buyers comparing Outreach and Gong should prioritize AI-driven conversation intelligence, automation and sequencing, CRM integration, and reporting/analytics. - **AI-driven conversation intelligence:** Gong is frequently cited for its advanced AI features and conversation analysis; Outreach reviewers mention AI but focus more on automation. - **Automation and sequencing:** Outreach has 49 all-time mentions for automation and 27 for prospecting, highlighting its strength in sales sequence management. - **CRM integration:** Outreach has 39 all-time mentions for integrations, with Salesforce and Nooks frequently cited; Gong is praised for integration with Salesforce and other platforms. - **Reporting and analytics:** Outreach has 18 all-time mentions for reporting, while Gong reviewers highlight forecasting and deal analytics as key strengths. ### What are the pros and cons of Outreach vs Gong? Gong's headline strength is AI-driven conversation intelligence, while Outreach is recognized for automation and sales sequence management. - **Outreach strengths:** Automation (49 all-time mentions), ease of use (80 all-time mentions), integrations (39 all-time mentions), and time-saving (41 all-time mentions). - **Outreach trade-offs:** Missing features (32 all-time mentions), limited customization (19 all-time mentions), and recurring CRM sync issues. - **Gong strengths:** AI-powered call recording, transcription, and actionable insights; high satisfaction with support and ease of use. - **Gong trade-offs:** Premium pricing noted as a challenge for smaller teams; some reviewers mention onboarding complexity and occasional transcript inaccuracies. ### Is Outreach or Gong better for small businesses? Outreach is a better fit for small businesses based on its mid-market segment focus and reviewer sentiment about ease of use and setup. - **Outreach:** Largest segment is Mid-Market; reviewers highlight quick setup, user-friendly interface, and strong automation for small sales teams. - **Gong:** Largest segment is Mid-Market; reviewers note high value but mention premium pricing and onboarding complexity as potential barriers for smaller businesses. ### Which Revenue AI Platforms platform has better integrations? Gong is favored for integrations, with more reviewer-cited integration mentions and broader platform connectivity. - **Outreach:** Integrates with Gong (16 all-time mentions), Nooks, and Lusha; reviewers highlight Salesforce and Nooks integration as key strengths. - **Gong:** Integrates with Outreach (77 all-time mentions), Salesforce, and ZoomInfo; reviewers consistently praise its integration breadth and reliability. ### How do Outreach and Gong compare on customer support? Gong outperforms Outreach on Quality of Support by a material margin, with a 0.9-point higher score (9.2 vs 8.3). - **Outreach:** Reviewers describe support as inconsistent, with some citing slow response times and unresolved tickets, though others note improvements and helpful onboarding. - **Gong:** Reviewers consistently praise Gong's support for responsiveness, effective onboarding, and helpful training resources. ### Which is easier to implement, Outreach or Gong? Gong is easier to implement than Outreach, with a 1.4-point higher Ease of Setup score (9.1 vs 7.7). - **Outreach:** Reviewers report generally quick setup for basic use cases but note a steeper learning curve for advanced features and complex admin settings. - **Gong:** Reviewers highlight straightforward onboarding, easy CRM integration, and intuitive UI, with most describing the setup process as fast and efficient. ### Which product has better Notes? Gong is rated higher for Notes, with reviewers consistently citing its AI-powered note-taking and call summaries as a standout feature. - **Outreach:** Notes functionality is mentioned positively in recent reviews, with reviewers appreciating the ability to take and organize notes, but without a dedicated dimension score or high all-time mention count. - **Gong:** Reviewers frequently highlight Gong's automated note-taking, searchable transcripts, and AI-generated meeting summaries as key benefits, with high satisfaction reflected in its 9.3 Ease of Use score and 9.2 Quality of Support score. Alternatives **Gong Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Salesken](https://images.g2crowd.com/uploads/product/hd_favicon/78adde3e9bdcc914c88771b70aceb390/salesken.svg "Salesken") [ Salesken ](/products/salesken/reviews) ![Aviso](https://images.g2crowd.com/uploads/product/hd_favicon/cdee044f03e375338b603e0d4b719b7d/aviso.svg "Aviso") [ Aviso ](/products/aviso/reviews) **Outreach Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![Salesloft](https://images.g2crowd.com/uploads/product/hd_favicon/133ac8908c1967e2913674b8ad18ab5f/salesloft.svg "Salesloft") [ Salesloft ](/products/salesloft/reviews) ![Apollo.io](https://images.g2crowd.com/uploads/product/hd_favicon/774372bf572eb33280b101482ce703b9/apollo-io.svg "Apollo.io") [ Apollo.io ](/products/apollo-io/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews)