# Gong vs Outreach Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in user satisfaction, reflected in its higher overall ratings and G2 Score. Users appreciate its **AI call summaries** that save time and provide valuable insights, making it a favorite for those seeking efficiency in their sales processes.
- **Users say** Outreach shines in task management, with features that allow for easy categorization and prioritization of tasks. One reviewer highlighted how the platform helps keep their day organized, showcasing its effectiveness in managing daily workflows.
- **According to verified reviews** , Gong's seamless integration with various tools enhances its usability, particularly in forecasting accuracy. Users have noted that the platform's coaching features and AI insights significantly improve their sales strategies.
- **Reviewers mention** that Outreach offers a beginner-friendly interface, making it accessible for new users. The ability to create and manage sequences easily is a standout feature, as one user noted how intuitive the process is for activating and moving steps.
- **G2 reviewers highlight** that while Gong provides robust analytics and insights, some users feel that Outreach's integration capabilities with tools like Salesforce and Sales Navigator are particularly beneficial for teams looking to streamline their operations.
- **Users report** that Gong's coaching aspects and AI-driven insights are game-changers for sales teams, but some find Outreach's task management features more effective for day-to-day operations, emphasizing the importance of choosing a tool that aligns with specific team needs.



| | Gong | Outreach | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 6,678 | 3,574 | 
| **Largest Market Segment** | Mid-Market (69.4% of reviews) | Mid-Market (59.6% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

### Outreach

Pros:
- Ease of Use (80 reviews)
- Automation (49 reviews)

Cons:
- Missing Features (32 reviews)
- Learning Curve (23 reviews)

---
## Ratings Comparison
| Rating | Gong | Outreach | 
|---|---|---|
  | **Meets Requirements** | 9.4 (5103 reviews) | 8.7 (2704 reviews) | 
  | **Ease of Use** | 9.3 (5165 reviews) | 8.3 (2721 reviews) | 
  | **Ease of Setup** | 9.1 (1362 reviews) | 7.7 (881 reviews) | 
  | **Ease of Admin** | 9.1 (777 reviews) | 7.8 (775 reviews) | 
  | **Quality of Support** | 9.2 (3623 reviews) | 8.3 (2449 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (779 reviews) | 8.5 (761 reviews) | 
  | **Product Direction (% positive)** | 9.0 (4761 reviews) | 8.4 (2531 reviews) | 

---
## Pricing

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Outreach

#### Entry-Level Pricing

Plan: Future Outreach Customers

Price: Contact Us

Key Features:
- Sales engagement
- Opportuntity management
- Mutual success plans

[Learn more about Outreach](https://www.g2.com/products/outreach/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.1/10 | 400 |
| **Outreach** | 7.7/10 | 48 |

#### Lead Facilitation

| Feature | Gong | Outreach | 
|---|---|---|
| **Customer-facing Chatbot** | 7.1 (347 reviews) | Feature Not Available | 
| **Lead Qualification** | 7.3 (341 reviews) | 7.5 (34 reviews) | 
| **Lead Follow-up** | 7.6 (347 reviews) | 8.1 (36 reviews) | 
| **Meeting Scheduling ** | 7.6 (346 reviews) | 8.1 (38 reviews) | 

#### Organization

| Feature | Gong | Outreach | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (351 reviews) | 7.9 (33 reviews) | 
| **Data Entry** | 8.3 (346 reviews) | 8.0 (35 reviews) | 
| **Integrations / APIs** | 8.3 (344 reviews) | 8.1 (33 reviews) | 

#### Performance Analysis

| Feature | Gong | Outreach | 
|---|---|---|
| **Coaching ** | 8.5 (347 reviews) | 7.4 (38 reviews) | 
| **Peformance Tracking** | 8.6 (353 reviews) | 8.3 (41 reviews) | 

#### Sales Analysis

| Feature | Gong | Outreach | 
|---|---|---|
| **ROI Forecasting ** | 7.7 (330 reviews) | 7.3 (37 reviews) | 
| **Sales Forecasting ** | 7.9 (337 reviews) | 7.8 (38 reviews) | 

#### Generative AI

| Feature | Gong | Outreach | 
|---|---|---|
| **AI Text Generation** | 8.6 (286 reviews) | 7.8 (26 reviews) | 
| **AI Text Summarization** | 8.9 (294 reviews) | 7.6 (24 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (53 reviews) | Not enough data | 
| **Multi-step Planning** | 7.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (56 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (53 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.2 (52 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (53 reviews) | 6.3 (5 reviews) | 
| **Decision Making** | 8.2 (54 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.0/10 | 142 |
| **Outreach** | 7.7/10 | 1145 |

#### Integrated Workflows

| Feature | Gong | Outreach | 
|---|---|---|
| **Task Management** | 7.9 (106 reviews) | 8.8 (1019 reviews) ✓ Verified | 
| **Email Tracking/Automation** | 8.0 (112 reviews) | 9.1 (1073 reviews) ✓ Verified | 
| **Calls and Voice** | 8.4 (110 reviews) | 8.4 (881 reviews) ✓ Verified | 
| **Other Outreach Options ** | 7.3 (98 reviews) | 8.2 (801 reviews) ✓ Verified | 
| **CRM Integration** | 8.5 (111 reviews) | 8.5 (1019 reviews) ✓ Verified | 
| **Calendar** | 8.4 (104 reviews) | 8.6 (401 reviews) | 
| **Shared Records** | 8.5 (100 reviews) | 8.2 (348 reviews) | 

#### Repeatability and Reportability

| Feature | Gong | Outreach | 
|---|---|---|
| **Content Management** | 8.3 (102 reviews) | 8.3 (864 reviews) ✓ Verified | 
| **Workflow Management** | 8.1 (103 reviews) | 8.6 (968 reviews) ✓ Verified | 
| **Workflow Performance** | 8.0 (100 reviews) | 8.5 (933 reviews) ✓ Verified | 
| **Sales Coaching and Insights** | 8.5 (118 reviews) | 7.8 (771 reviews) ✓ Verified | 
| **Gamification** | 7.3 (97 reviews) | 7.0 (314 reviews) | 

#### AI and Automation

| Feature | Gong | Outreach | 
|---|---|---|
| **Lead Prioritization** | 7.8 (91 reviews) | 7.8 (343 reviews) | 
| **Lead Scoring** | 7.7 (88 reviews) | 7.3 (308 reviews) | 
| **Best Time of Day Scheduling** | 7.4 (88 reviews) | 7.7 (346 reviews) | 
| **Buyer Intelligence** | 7.6 (87 reviews) | 7.3 (299 reviews) | 
| **Machine Learning** | 8.0 (88 reviews) | 7.0 (292 reviews) | 

#### Generative AI

| Feature | Gong | Outreach | 
|---|---|---|
| **AI Text Generation** | 8.2 (95 reviews) | 6.7 (138 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (49 reviews) | 6.4 (26 reviews) | 
| **Multi-step Planning** | 8.0 (48 reviews) | 7.2 (26 reviews) | 
| **Cross-system Integration** | 8.2 (50 reviews) | 7.6 (26 reviews) | 
| **Adaptive Learning** | 8.2 (48 reviews) | 6.3 (26 reviews) | 
| **Natural Language Interaction** | 8.1 (50 reviews) | 6.7 (26 reviews) | 
| **Proactive Assistance** | 8.0 (47 reviews) | 6.8 (26 reviews) | 
| **Decision Making** | 8.3 (50 reviews) | 6.9 (25 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.4/10 | 2992 |
| **Outreach** | 6.7/10 | 181 |

#### Call Analytics

| Feature | Gong | Outreach | 
|---|---|---|
| **Call Recording** | 9.6 (2803 reviews) ✓ Verified | 8.3 (128 reviews) | 
| **Machine Learning** | 8.8 (2485 reviews) ✓ Verified | 7.8 (108 reviews) | 
| **Call Analysis** | 9.1 (2711 reviews) ✓ Verified | 8.0 (115 reviews) | 
| **Lead Qualification** | 8.3 (1794 reviews) ✓ Verified | Feature Not Available | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gong | Outreach | 
|---|---|---|
| **Customer Scoring** | 8.6 (1873 reviews) ✓ Verified | Feature Not Available | 
| **Speech-to-Text** | 8.3 (2548 reviews) ✓ Verified | 7.7 (95 reviews) | 
| **Sentiment Analysis** | 8.7 (10 reviews) | Not enough data | 

#### Generative AI

| Feature | Gong | Outreach | 
|---|---|---|
| **AI Text Summarization** | 8.8 (702 reviews) | 7.5 (40 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (134 reviews) | 6.0 (7 reviews) | 
| **Multi-step Planning** | 8.0 (134 reviews) | 6.4 (7 reviews) | 
| **Cross-system Integration** | 8.1 (144 reviews) | 6.0 (7 reviews) | 
| **Adaptive Learning** | 8.0 (135 reviews) | 5.7 (7 reviews) | 
| **Natural Language Interaction** | 8.2 (137 reviews) | 5.7 (7 reviews) | 
| **Proactive Assistance** | 8.1 (135 reviews) | 5.5 (7 reviews) | 
| **Decision Making** | 8.0 (136 reviews) | 6.0 (7 reviews) | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.2/10 | 490 |
| **Outreach** | 7.9/10 | 109 |

#### Revenue Sourcing and Forecasting

| Feature | Gong | Outreach | 
|---|---|---|
| **Revenue History** | Feature Not Available | 7.4 (51 reviews) | 
| **Pipeline Management** | 8.6 (377 reviews) | 7.9 (60 reviews) | 
| **Dashboard Analytics** | 8.6 (408 reviews) | 8.3 (79 reviews) | 
| **Multi-Device Data Visualization** | 8.2 (347 reviews) | 8.1 (53 reviews) | 
| **Data Segmentation** | 8.4 (355 reviews) | 7.9 (59 reviews) | 
| **Predictive Forecasting** | 8.0 (250 reviews) | 8.0 (21 reviews) | 
| **Revenue Operations Cadence** | 8.1 (246 reviews) | 8.0 (22 reviews) | 

#### CRM Data Enrichment

| Feature | Gong | Outreach | 
|---|---|---|
| **Calendar Sync** | 9.0 (402 reviews) | 8.7 (92 reviews) | 
| **Email Activity Capture** | 8.8 (389 reviews) | 8.7 (101 reviews) | 
| **Conversation Intelligence** | 9.1 (424 reviews) | 8.2 (74 reviews) | 
| **Contact Capture** | 8.6 (253 reviews) | 8.2 (22 reviews) | 

#### Account Management

| Feature | Gong | Outreach | 
|---|---|---|
| **Nonengaged Accounts** | 8.1 (324 reviews) | 7.8 (69 reviews) | 
| **Account optimization** | 8.2 (339 reviews) | 7.8 (70 reviews) | 
| **Historical Patterns** | 8.3 (350 reviews) | 8.0 (70 reviews) | 
| **Rep Performance** | 8.6 (370 reviews) | 8.5 (81 reviews) | 
| **Account Engagement** | 8.5 (259 reviews) | 7.8 (24 reviews) | 
| **Historical Win/Loss Patterns** | 8.1 (240 reviews) | 8.1 (21 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (40 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (41 reviews) | Not enough data | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (37 reviews) | Not enough data | 
| **Decision Making** | 7.4 (39 reviews) | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Automation

| Feature | Gong | Outreach | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Gong | Outreach | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Gong | Outreach | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Gong | Outreach | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Outreach** | 8.1/10 | 390 |

#### Agentic AI - Sales Performance Management

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Incentives

| Feature | Gong | Outreach | 
|---|---|---|
| **Badges** | Not enough data | 7.5 (192 reviews) | 
| **Triggers** | Not enough data | 8.2 (233 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 6.9 (164 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.3 (244 reviews) ✓ Verified | 

#### Personalization

| Feature | Gong | Outreach | 
|---|---|---|
| **Profiles** | Not enough data | 8.3 (262 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 7.8 (269 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (321 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.1 (226 reviews) ✓ Verified | 

#### Administrative

| Feature | Gong | Outreach | 
|---|---|---|
| **Integration** | Not enough data | 8.7 (305 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.4 (257 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.5 (263 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Outreach** | 7.7/10 | 1562 |

#### Agentic AI - Email Tracking

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 6.4 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.4 (16 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (16 reviews) | 
| **Decision Making** | Not enough data | 6.5 (16 reviews) | 

#### Analytics

| Feature | Gong | Outreach | 
|---|---|---|
| **Open Rates** | Not enough data | 8.8 (1440 reviews) | 
| **Link Activity** | Not enough data | 8.4 (1379 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | Gong | Outreach | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.8 (1405 reviews) | 
| **Email Scheduling** | Not enough data | 8.9 (1432 reviews) | 
| **Notifications** | Not enough data | 8.5 (1404 reviews) | 
| **Email Categorization** | Not enough data | 8.3 (1055 reviews) | 
| **Templates** | Not enough data | 9.0 (1448 reviews) | 

#### Generative AI

| Feature | Gong | Outreach | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (162 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 1020 |
| **Outreach** | 7.4/10 | 207 |

#### Agentic AI - Sales Analytics

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (57 reviews) | 6.7 (8 reviews) | 
| **Cross-system Integration** | 8.4 (57 reviews) | 7.9 (8 reviews) | 
| **Adaptive Learning** | 8.4 (59 reviews) | 6.4 (7 reviews) | 
| **Natural Language Interaction** | 8.6 (60 reviews) | 6.4 (7 reviews) | 
| **Proactive Assistance** | 8.3 (59 reviews) | 6.4 (7 reviews) | 

#### Data Sourcing

| Feature | Gong | Outreach | 
|---|---|---|
| **Data Sourcing** | 8.5 (750 reviews) | 7.7 (157 reviews) | 
| **Exporting & Sharing Data** | 8.7 (793 reviews) | 7.9 (173 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (719 reviews) | Feature Not Available | 
| **Interactive Dashboards** | 8.9 (807 reviews) | 8.1 (187 reviews) | 
| **Data Segmentation** | 8.6 (727 reviews) | 7.6 (167 reviews) | 

#### Predictive Analytics

| Feature | Gong | Outreach | 
|---|---|---|
| **Lead Scoring** | 8.1 (724 reviews) | 7.3 (140 reviews) | 
| **Opportunity Scoring** | 8.4 (754 reviews) | 7.4 (134 reviews) | 
| **Risk Analysis** | 8.2 (739 reviews) | 7.0 (125 reviews) | 
| **Live Forecasting** | 8.3 (725 reviews) | 7.3 (133 reviews) | 

#### Sales Management

| Feature | Gong | Outreach | 
|---|---|---|
| **Live Pipeline Management** | 8.6 (764 reviews) | 7.9 (147 reviews) | 
| **Sales Gamification** | 8.2 (724 reviews) | Feature Not Available | 
| **Account-Based Analytics** | 8.7 (762 reviews) | 7.8 (162 reviews) | 
| **Activity Tracking** | 9.0 (833 reviews) | 8.8 (188 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Outreach** | 7.7/10 | 1306 |

#### Agentic AI - Outbound Call Tracking

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 

#### Calling

| Feature | Gong | Outreach | 
|---|---|---|
| **Record Calls** | Not enough data | 8.5 (813 reviews) | 
| **Generate Location** | Not enough data | 7.9 (906 reviews) | 
| **Call Types** | Not enough data | 8.4 (1032 reviews) | 
| **Click-to-Call** | Not enough data | 8.8 (1089 reviews) | 
| **Auto Dialer** | Not enough data | 5.8 (15 reviews) | 

#### Contacts

| Feature | Gong | Outreach | 
|---|---|---|
| **Personalization** | Not enough data | 8.6 (1145 reviews) | 
| **Information Locater** | Not enough data | 8.0 (984 reviews) | 
| **Record Prospect Data** | Not enough data | 8.4 (1066 reviews) | 

#### Insights

| Feature | Gong | Outreach | 
|---|---|---|
| **Notes** | Not enough data | 8.3 (1093 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (1052 reviews) | 
| **Automated Voicemails** | Not enough data | 7.7 (593 reviews) | 
| **Automated Emails** | Not enough data | 9.1 (1191 reviews) | 
| **Sorts Prospects** | Not enough data | 8.1 (1035 reviews) | 
| **Automated Note Taking** | Not enough data | 6.9 (14 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.8/10 | 2880 |
| **Outreach** | 8.1/10 | 251 |

#### Agentic AI - Sales Coaching

| Feature | Gong | Outreach | 
|---|---|---|
| **Multi-step Planning** | 8.1 (62 reviews) | Not enough data | 
| **Cross-system Integration** | 8.5 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 
| **Decision Making** | 8.3 (60 reviews) | Not enough data | 

#### Training

| Feature | Gong | Outreach | 
|---|---|---|
| **Knowledge Base** | 9.0 (1968 reviews) ✓ Verified | 8.3 (197 reviews) ✓ Verified | 
| **Coaching Materials** | 9.0 (2183 reviews) ✓ Verified | 8.2 (196 reviews) ✓ Verified | 
| **Playbook Creation** | 8.6 (1527 reviews) ✓ Verified | 8.2 (179 reviews) ✓ Verified | 
| **Video Record** | 9.2 (2218 reviews) ✓ Verified | 8.0 (142 reviews) ✓ Verified | 

#### Feedback

| Feature | Gong | Outreach | 
|---|---|---|
| **Review** | 9.3 (2375 reviews) ✓ Verified | 8.3 (165 reviews) ✓ Verified | 
| **Scorecard** | 9.0 (1853 reviews) ✓ Verified | 8.1 (162 reviews) ✓ Verified | 
| **Coaching Card** | 9.0 (1895 reviews) ✓ Verified | 8.1 (141 reviews) | 
| **Leaderboard** | 8.8 (1604 reviews) ✓ Verified | 8.3 (174 reviews) ✓ Verified | 
| **Real-Time Updates** | 8.9 (1790 reviews) ✓ Verified | 8.4 (192 reviews) ✓ Verified | 
| **Notifications** | 8.9 (1877 reviews) ✓ Verified | 8.3 (191 reviews) ✓ Verified | 

#### Generative AI

| Feature | Gong | Outreach | 
|---|---|---|
| **AI Text Summarization** | 8.9 (389 reviews) | 6.7 (21 reviews) | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 9.2/10 | 78 |
| **Outreach** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Gong | Outreach | 
|---|---|---|
| **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 9.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (22 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Gong | Outreach | 
|---|---|---|
| **Conversation Intelligence** | 9.8 (52 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.2 (10 reviews) | Not enough data | 
| **CRM Data Enrichment** | 8.7 (10 reviews) | Not enough data | 
| **Actionable Insights** | 9.7 (39 reviews) | Not enough data | 
| **Risk Flagging** | 10.0 (8 reviews) | Not enough data | 
| **Workflow Orchestration** | 9.2 (6 reviews) | Not enough data | 
| **Sales Coaching** | 9.6 (27 reviews) | Not enough data | 
| **Pipeline & Deal Management** | 9.6 (13 reviews) | Not enough data | 
| **Customer Data Capture** | 9.4 (36 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Outreach** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Gong | Outreach | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (7):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


**Unique to Outreach (4):** [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Gong | Outreach | 
|---|---|---|
| **Small-Business** | 12.9% | 18.6% | 
| **Mid-Market** | 69.4% | 59.6% | 
| **Enterprise** | 17.7% | 21.8% | 

### By Industry

#### Gong

- **Computer Software:** 37.4%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.7%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

#### Outreach

- **Computer Software:** 36.9%
- **Information Technology and Services:** 18.2%
- **Marketing and Advertising:** 7.2%
- **Internet:** 6.3%
- **Financial Services:** 3.1%
- **Telecommunications:** 2.4%
- **Computer & Network Security:** 2.1%
- **Human Resources:** 1.9%
- **E-Learning:** 1.6%
- **Staffing and Recruiting:** 1.1%
- **Other:** 19.2%

---
## Alternatives

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.3/5 stars (986 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9694 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (930 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13880 reviews)

### Alternatives to Outreach

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5609 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9694 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13880 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Reply](https://www.g2.com/products/reply/reviews) — 4.6/5 stars (1550 reviews)

---
## Top Discussions

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

### Outreach

- Title: [Can someone recommend an auto dialer that works well with outreach?](https://www.g2.com/discussions/can-someone-recommend-an-auto-dialer-that-works-well-with-outreach) — 2 comments, 1 upvote
  > **Top comment:** "ring central"
- Title: [Can I use this for Sales Development?](https://www.g2.com/discussions/can-i-use-this-for-sales-development) — 2 comments, 1 upvote
  > **Top comment:** "Definitely...tons of features for SD...email tracking, templates, sequences, etc"
- Title: [What are the other best ways  Outreach can be used in?](https://www.g2.com/discussions/50353-what-are-the-other-best-ways-outreach-can-be-used-in) — 2 comments, 2 upvotes
  > **Top comment:** "We also used it for hiring workflow."
- Title: [What is the best way to log follow ups?](https://www.g2.com/discussions/what-is-the-best-way-to-log-follow-ups) — 2 comments, 1 upvote
  > **Top comment:** "When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep..."
- Title: [Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?](https://www.g2.com/discussions/13740-has-anyone-made-the-a-migration-from-gmail-to-outlook-if-so-how-did-your-use-of-outreach-change) — 2 comments, 2 upvotes
  > **Top comment:** "Outreach has built-in integration with outlook, there for the usage of Outreach increased on our end. It now facilitates the way we manage playbooks and our..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gong-vs-outreach)