LearnUpon LMS Reviews & Product Details

I've been enjoying the quick responses, and how everyone is so attentive and ready to help. Getting used to a new system and setup can be dauting, but the LearnUpon crew (from setup to success teams after launch) have been vital to ensure a successful rollout. Review collected by and hosted on G2.com.

Some of the setups could be a little more straight forward. There could be more options for structure, but I feel like much of that is to come! Review collected by and hosted on G2.com.

LearnUpon focuses on doing the 80% of core things an LMS should do really, really well, and it largely ignores the other 20% of nice-to-have or edge-case features. The UI is easy to navigate, both as an admin and as a learner. It's very easy to integrate with other tools or our own custom tools. Review collected by and hosted on G2.com.

The xAPI support feels somewhat limited in both reporting and overall functionality, and it hasn’t been reliable for tracking completion. The managers dashboard could also be significantly improved, especially by offering more granular control over roles and what each role can access. For example, it would be helpful to prevent a manager from being able to update a user’s email address, since that can break other integrations. Faster customer support responses would be appreciated. LearnUpon have not replied as fast as other providers I've worked with. Review collected by and hosted on G2.com.

The wildly attentive customer service. While it is currently building all the bells and whistles, the fact that you have an actual person, not a robot or phone line to wait on hold makes a huge difference. Review collected by and hosted on G2.com.

They often roll out features pre-maturely without essential features to make it effective. Example: Learning Journeys. You could add to a LJ, but then could not add a due date for the journey itself, you had to do it at the course level. That's not helpful unless it has fully functionality.

We would also love a better assessment system-- a way to follow up on course learnings 30 days later with both learner and their manager. Essential for proving growth in the corporate setting. Review collected by and hosted on G2.com.

Using LearnUpon to create courses is easy thanks to its straightforward design. The platform’s modules make it simple to organize content in a clear, step‑by‑step flow. Overall, building courses feels intuitive and efficient from start to finish. Review collected by and hosted on G2.com.

One thing that I wish LearnUpon did, or looked at differently is the integration of Live, instructor led courses. It would be nice if an LMS could have live events, that might not need to be tied to a course, but could stand alone on their own. Additionally, if it's possible to save a color in the editor, so one doesn't have to constantly, manually, enter a HEX code, that would be soooo good. Review collected by and hosted on G2.com.

The onboarding process is really well organised and implementation team/customer support are extremely helpful. In terms of the LMS itself, I like the gamification options, the learning journey feature and the integration with HubSpot was simple and effective. Review collected by and hosted on G2.com.

I think the reporting could definitely be imporved, certain aspects of the UI/UX feel clunky and overcomplicated - for example you can't carry out bulk actions against courses or users. Also we've had to use another course authoring tool because EasyGenerator and Coursera did not meet our requirements Review collected by and hosted on G2.com.

Our organization went from no learning platform to LearnUpon in a matter of weeks. In the past, this process has taken me months with other vendors. LearnUpon's customer services is above average and, coming from me, this says a lot. I'm talking Sales, Account Management, Customer Success, Customer Support, and in fact any team member I have ever dealt with. Now, let's talk features and functionality. The implementation was straightforward and our SSO, Teams, and Zoom, integrations were easy. Since LearnUpon was built from the ground up, it has all the fundamental features that one needs to administer users, groups, courses, etc. and learn. My team and I are in the system on a daily basis and we have learners frequenting the system for onboarding, compliance, and development. Review collected by and hosted on G2.com.

There are a few quirks though. Here are some examples. When a learner is disabled, there is no visual indicator until you click into their profile. There are workarounds; however, these are additional steps. It would be nice to add custom content to a learner's Home page. Also, I'd love a report that tells me what keywords were searched, which ones had results, and which ones did not. Review collected by and hosted on G2.com.

I really appreciate the customization of LearnUpon LMS; it feels like our own personal system just for our employees. The integration features for Zoom and Teams, along with the attendance posting for live or virtual events, are very helpful. We use the QR code to log in-person attendance easily. I also find the newer features, especially learning journeys, coming along nicely. They give us a concrete method to architect our learning experiences for each employee. The initial setup was amazing, and having the same Customer Success Manager from the start has made a big difference in our support. Schedule reports are saving me so much time as well for each of our locations. Review collected by and hosted on G2.com.

Nothing I dislike. Even when I have an issue, it's quickly fixed, resolved, or is on the future roadmap. Review collected by and hosted on G2.com.

I like the 'LearnUpon Anywhere' feature because it helps reduce the friction between our learners and the training they need to complete. The platform is modern, responsive for mobile use, and lighter weight compared to some other enterprise-level LMS platforms. Review collected by and hosted on G2.com.

SSO is supposed to be compatible with the LearnUpon LMS mobile app, but we have struggled to make it work. LearnUpon LMS doesn't have a way to send manual course reminders, which is important to us. LearnUpon's reports are focused on the courses, not the learners or groups. I would like more group-level analytics. Customer support is really slow and we only have email access to them. I'd like to solve issues quicker. We had a lot of headaches moving data over from Litmos to LearnUpon. Platform setup was easy, but migration wasn't and I wish we had piloted it with a smaller group first. Review collected by and hosted on G2.com.

I like that it's easy to create content on LearnUpon LMS. It's user-friendly, making it easy for an admin to create content and also easy for learners to navigate. Review collected by and hosted on G2.com.

I wish there were more features to customize the content, like adding different elements or photos, videos, and GIFs similar to what Canva offers. I wish there was an easier way to do that within the admin side of the platform. I also wish there was a way to customize the dashboard to make it easier for learners to go through different courses. Right now, everything is kind of jammed together as a full list of courses with another tab with the learning pathways, which can get a little confusing for new learners. Having an easier way to organize, assign, and grade content would be really helpful. Review collected by and hosted on G2.com.

I like the customer support with LearnUpon LMS. The tickets are usually resolved fairly quickly, and the customer success manager is very thorough, knowledgeable, and friendly. Having someone I can contact when I'm struggling with something or if I run into issues, and getting a response fairly quickly whether it's to point me to how to do something correctly, resolving a bug, or adding a feature request is quite necessary for the industry I work in. Review collected by and hosted on G2.com.

The live learning isn't as good as the elearning. It's not as good as what we used to use because we can't get the information we want without a lot more clicks. It's harder to see information like which courses are full or have space, and what trainer is assigned to specific courses or trainees. Review collected by and hosted on G2.com.