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Best HR Service Delivery Software

Jeffrey Lin
JL
Researched and written by Jeffrey Lin

HR service delivery software helps organizations and HR personnel simplify complex HR operations. These solutions combine service center and help desk technology, standardizing how HR personnel provide services and interact with employees. HR service delivery solutions assist HR personnel and employees in submitting, reviewing, and responding to requests. These HR solutions include features that streamline service requests, provide an employee self-service portal, and configure and automate HR service processes, analytics, and more. Some HR service delivery solutions employ AI processes to automate workflows by learning commonly asked questions and integrating HR department responses.

HR service delivery products often integrate with core HR software to access employee information and help desk software to direct requests to the appropriate departments.

To qualify for inclusion in the HR Service Delivery category, a product must:

Track and manage all employee interactions
Streamline and simplify HR requests related to employee information, payroll, benefits administration, and more
Provide an employee self-service portal
Direct inquiries to the appropriate department or employee
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Featured HR Service Delivery Software At A Glance

Applaud
Sponsored
Applaud
Leader:
Paycom
Paycom
Highest Performer:
Superworks
Superworks
Easiest to Use:
Paycom
Paycom
Top Trending:
ServiceNow HR Service Delivery
ServiceNow HR Service Delivery
Show LessShow More
Highest Performer:
Superworks
Superworks
Easiest to Use:
Paycom
Paycom
Top Trending:
ServiceNow HR Service Delivery
ServiceNow HR Service Delivery

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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58 Listings in HR Service Delivery Available
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    G2 Score
Paycom
(1,622)4.3 out of 5
Optimized for quick response
1st Easiest To Use in HR Service Delivery software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

    Users
    • HR Manager
    • Human Resources Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 71% Mid-Market
    • 15% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Paycom is a comprehensive HR and payroll software that allows users to manage various tasks such as employee login, resource location, compliance, reporting, scheduling, applicant tracking, invoicing, and payroll.
    • Reviewers frequently mention the user-friendly nature of Paycom, its ability to ensure compliance, provide accurate reports, and its efficient automation of payroll calculations and time tracking.
    • Reviewers noted issues with the complexity of the interface, slow customer support response times, difficulties in navigating multiple screens, and the steep learning curve for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Paycom Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    362
    Helpful
    265
    Customer Support
    261
    Payroll Management
    235
    Simple
    168
    Cons
    Learning Curve
    113
    Poor Customer Support
    110
    Payroll Issues
    91
    Limited Features
    90
    Missing Features
    88
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Paycom features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customization
    Average: 8.7
    7.6
    Ticketing Platform
    Average: 8.6
    8.5
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Paycom
    Company Website
    Year Founded
    1998
    HQ Location
    Oklahoma City, OK
    Twitter
    @Paycom
    33,515 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,708 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s e

Users
  • HR Manager
  • Human Resources Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 71% Mid-Market
  • 15% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Paycom is a comprehensive HR and payroll software that allows users to manage various tasks such as employee login, resource location, compliance, reporting, scheduling, applicant tracking, invoicing, and payroll.
  • Reviewers frequently mention the user-friendly nature of Paycom, its ability to ensure compliance, provide accurate reports, and its efficient automation of payroll calculations and time tracking.
  • Reviewers noted issues with the complexity of the interface, slow customer support response times, difficulties in navigating multiple screens, and the steep learning curve for new users.
Paycom Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
362
Helpful
265
Customer Support
261
Payroll Management
235
Simple
168
Cons
Learning Curve
113
Poor Customer Support
110
Payroll Issues
91
Limited Features
90
Missing Features
88
View All Pros and Cons
Paycom features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customization
Average: 8.7
7.6
Ticketing Platform
Average: 8.6
8.5
Knowledge Management
Average: 8.6
Seller Details
Seller
Paycom
Company Website
Year Founded
1998
HQ Location
Oklahoma City, OK
Twitter
@Paycom
33,515 Twitter followers
LinkedIn® Page
www.linkedin.com
6,708 employees on LinkedIn®
ServiceNow HR Service Delivery
(136)4.4 out of 5
6th Easiest To Use in HR Service Delivery software
View top Consulting Services for ServiceNow HR Service Delivery
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Why ServiceNow HR Service Delivery? Because employees shouldn’t have to struggle to get help. When people can't find answers or resolve issues quickly, it creates friction that slows down work and

    Users
    No information available
    Industries
    • Information Technology and Services
    • Hospital & Health Care
    Market Segment
    • 61% Enterprise
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ServiceNow HRSD is a scoped application designed to manage HR processes, safeguard sensitive HR data, and integrate with various systems.
    • Users like that ServiceNow HR Service Delivery centralizes HR services, automates workflows, and provides a self-service portal, reducing manual efforts and improving turnaround times.
    • Reviewers noted that the platform can be complex to navigate, customization requires technical expertise, and the interface could be faster when handling large amounts of data.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ServiceNow HR Service Delivery Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    HR Management
    42
    Efficiency
    32
    Helpful
    31
    Features
    29
    Cons
    Limited Customization
    23
    Expensive
    18
    Learning Curve
    17
    Learning Difficulty
    15
    Steep Learning Curve
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ServiceNow HR Service Delivery features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customization
    Average: 8.7
    9.1
    Ticketing Platform
    Average: 8.6
    8.9
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ServiceNow
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    53,377 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31,344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Why ServiceNow HR Service Delivery? Because employees shouldn’t have to struggle to get help. When people can't find answers or resolve issues quickly, it creates friction that slows down work and

Users
No information available
Industries
  • Information Technology and Services
  • Hospital & Health Care
Market Segment
  • 61% Enterprise
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ServiceNow HRSD is a scoped application designed to manage HR processes, safeguard sensitive HR data, and integrate with various systems.
  • Users like that ServiceNow HR Service Delivery centralizes HR services, automates workflows, and provides a self-service portal, reducing manual efforts and improving turnaround times.
  • Reviewers noted that the platform can be complex to navigate, customization requires technical expertise, and the interface could be faster when handling large amounts of data.
ServiceNow HR Service Delivery Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
HR Management
42
Efficiency
32
Helpful
31
Features
29
Cons
Limited Customization
23
Expensive
18
Learning Curve
17
Learning Difficulty
15
Steep Learning Curve
15
View All Pros and Cons
ServiceNow HR Service Delivery features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customization
Average: 8.7
9.1
Ticketing Platform
Average: 8.6
8.9
Knowledge Management
Average: 8.6
Seller Details
Seller
ServiceNow
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
53,377 Twitter followers
LinkedIn® Page
www.linkedin.com
31,344 employees on LinkedIn®
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Personio
(756)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in HR Service Delivery software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Personio is the intelligent HR platform that helps every HR team work smarter so you can focus on the meaningful work you love. Our Smart Automations help you eliminate the manual work, our sophist

    Users
    • CEO
    • HR-Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Personio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    205
    Intuitive
    106
    Features
    93
    User Interface
    93
    Comprehensive Features
    88
    Cons
    Missing Features
    48
    Limited Customization
    44
    Limited Features
    42
    Not User-Friendly
    30
    Technical Issues
    30
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Personio features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customization
    Average: 8.7
    7.3
    Ticketing Platform
    Average: 8.6
    8.1
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Personio
    Company Website
    Year Founded
    2015
    HQ Location
    München, Bayern
    LinkedIn® Page
    www.linkedin.com
    1,803 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Personio is the intelligent HR platform that helps every HR team work smarter so you can focus on the meaningful work you love. Our Smart Automations help you eliminate the manual work, our sophist

Users
  • CEO
  • HR-Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 27% Small-Business
Personio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
205
Intuitive
106
Features
93
User Interface
93
Comprehensive Features
88
Cons
Missing Features
48
Limited Customization
44
Limited Features
42
Not User-Friendly
30
Technical Issues
30
View All Pros and Cons
Personio features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customization
Average: 8.7
7.3
Ticketing Platform
Average: 8.6
8.1
Knowledge Management
Average: 8.6
Seller Details
Seller
Personio
Company Website
Year Founded
2015
HQ Location
München, Bayern
LinkedIn® Page
www.linkedin.com
1,803 employees on LinkedIn®
SAP SuccessFactors
(769)3.9 out of 5
7th Easiest To Use in HR Service Delivery software
View top Consulting Services for SAP SuccessFactors
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solu

    Users
    • Consultant
    • HR Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAP SuccessFactors is a unified platform for HR-related tasks, providing features for tracking employee data, managing leave requests, and facilitating learning and development.
    • Users like the platform's comprehensive coverage of HR needs, its strong integration capabilities, and the convenience of having all HR-related tasks and information in one place.
    • Reviewers experienced issues with the platform's user interface, finding it complex and not intuitive, and reported performance issues with slow loading times and occasional system crashes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP SuccessFactors Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    104
    HR Management
    71
    Features
    68
    Comprehensive Features
    60
    Simple
    58
    Cons
    Not User-Friendly
    44
    Limited Features
    43
    Limited Customization
    42
    Not Intuitive
    41
    Learning Curve
    36
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP SuccessFactors features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Customization
    Average: 8.7
    7.9
    Ticketing Platform
    Average: 8.6
    8.5
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,317 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP SuccessFactors HCM is a global, AI-powered cloud HR suite designed to help organizations thrive in a fast-moving world. With 100+ localizations, it delivers real-time visibility and connected solu

Users
  • Consultant
  • HR Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAP SuccessFactors is a unified platform for HR-related tasks, providing features for tracking employee data, managing leave requests, and facilitating learning and development.
  • Users like the platform's comprehensive coverage of HR needs, its strong integration capabilities, and the convenience of having all HR-related tasks and information in one place.
  • Reviewers experienced issues with the platform's user interface, finding it complex and not intuitive, and reported performance issues with slow loading times and occasional system crashes.
SAP SuccessFactors Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
104
HR Management
71
Features
68
Comprehensive Features
60
Simple
58
Cons
Not User-Friendly
44
Limited Features
43
Limited Customization
42
Not Intuitive
41
Learning Curve
36
View All Pros and Cons
SAP SuccessFactors features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 9.1
8.0
Customization
Average: 8.7
7.9
Ticketing Platform
Average: 8.6
8.5
Knowledge Management
Average: 8.6
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,317 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
ADP HR Assist
(10)4.5 out of 5
View top Consulting Services for ADP HR Assist
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ADP HR Assist helps quickly find hiring and onboarding best practices with easy search capabilities and navigation

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ADP HR Assist Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    4
    Customer Support
    3
    Ease of Use
    2
    HR Management
    2
    Security
    2
    Cons
    Slow Loading
    2
    Insufficient Training
    1
    Learning Difficulty
    1
    Limited Features
    1
    Poor Customer Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ADP HR Assist features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Customization
    Average: 8.7
    8.3
    Ticketing Platform
    Average: 8.6
    9.3
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ADP
    Year Founded
    1949
    HQ Location
    Roseland, New Jersey
    Twitter
    @ADP
    48,724 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93,550 employees on LinkedIn®
    Ownership
    NASDAQ:ADP
Product Description
How are these determined?Information
This description is provided by the seller.

ADP HR Assist helps quickly find hiring and onboarding best practices with easy search capabilities and navigation

Users
No information available
Industries
No information available
Market Segment
  • 40% Enterprise
  • 30% Mid-Market
ADP HR Assist Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
4
Customer Support
3
Ease of Use
2
HR Management
2
Security
2
Cons
Slow Loading
2
Insufficient Training
1
Learning Difficulty
1
Limited Features
1
Poor Customer Support
1
View All Pros and Cons
ADP HR Assist features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.8
Customization
Average: 8.7
8.3
Ticketing Platform
Average: 8.6
9.3
Knowledge Management
Average: 8.6
Seller Details
Seller
ADP
Year Founded
1949
HQ Location
Roseland, New Jersey
Twitter
@ADP
48,724 Twitter followers
LinkedIn® Page
www.linkedin.com
93,550 employees on LinkedIn®
Ownership
NASDAQ:ADP
Leena AI Autonomous Agent
(150)4.6 out of 5
5th Easiest To Use in HR Service Delivery software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

    Users
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Leena AI Autonomous Agent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Helpful
    29
    Efficiency
    27
    Customer Support
    26
    HR Management
    17
    Cons
    Technical Issues
    10
    Reporting Issues
    7
    Software Bugs
    6
    Poor Understanding
    5
    Software Glitches
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Customization
    Average: 8.7
    9.0
    Ticketing Platform
    Average: 8.6
    8.9
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Leena AI
    Year Founded
    2018
    HQ Location
    132 West, 31st Street, Suite #1006, New York 10001
    Twitter
    @LeenaAI_
    367 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    283 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

Users
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 24% Mid-Market
Leena AI Autonomous Agent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Helpful
29
Efficiency
27
Customer Support
26
HR Management
17
Cons
Technical Issues
10
Reporting Issues
7
Software Bugs
6
Poor Understanding
5
Software Glitches
5
View All Pros and Cons
Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Customization
Average: 8.7
9.0
Ticketing Platform
Average: 8.6
8.9
Knowledge Management
Average: 8.6
Seller Details
Seller
Leena AI
Year Founded
2018
HQ Location
132 West, 31st Street, Suite #1006, New York 10001
Twitter
@LeenaAI_
367 Twitter followers
LinkedIn® Page
www.linkedin.com
283 employees on LinkedIn®
Applaud
(43)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Applaud is the HR-focused, employee-led disruptor for the world of work, enabling global enterprises to deliver more intuitive and rewarding employee experiences. Creating HR service delivery tech

    Users
    No information available
    Industries
    • Consulting
    • Information Technology and Services
    Market Segment
    • 81% Enterprise
    • 12% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Applaud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Customer Support
    18
    HR Management
    17
    Features
    16
    Intuitive
    16
    Cons
    Learning Curve
    9
    Learning Difficulty
    7
    Complex Setup
    5
    Integration Issues
    5
    Slow Loading
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Applaud features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Customization
    Average: 8.7
    9.1
    Ticketing Platform
    Average: 8.6
    9.3
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Applaud
    Year Founded
    2008
    HQ Location
    Worthing, GB
    LinkedIn® Page
    www.linkedin.com
    73 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Applaud is the HR-focused, employee-led disruptor for the world of work, enabling global enterprises to deliver more intuitive and rewarding employee experiences. Creating HR service delivery tech

Users
No information available
Industries
  • Consulting
  • Information Technology and Services
Market Segment
  • 81% Enterprise
  • 12% Small-Business
Applaud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Customer Support
18
HR Management
17
Features
16
Intuitive
16
Cons
Learning Curve
9
Learning Difficulty
7
Complex Setup
5
Integration Issues
5
Slow Loading
5
View All Pros and Cons
Applaud features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.1
Customization
Average: 8.7
9.1
Ticketing Platform
Average: 8.6
9.3
Knowledge Management
Average: 8.6
Seller Details
Seller
Applaud
Year Founded
2008
HQ Location
Worthing, GB
LinkedIn® Page
www.linkedin.com
73 employees on LinkedIn®
Superworks
(170)4.8 out of 5
2nd Easiest To Use in HR Service Delivery software
Save to My Lists
Entry Level Price:₹3,499.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Headline: Transform Your Workplace with Superworks HRMS: Boost Productivity & Employee Happiness About Superworks: Superworks empowers enterprises and SMBs to create thriving, productive workp

    Users
    • HR Manager
    • Human Resources Executive
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Superwork HRMS is a software tool that manages HR operations, streamlines HR processes, and improves efficiency.
    • Reviewers frequently mention the user-friendly interface, the responsive support team, and the software's ability to simplify complex HR tasks and automate processes.
    • Users experienced occasional auto logout issues, some advanced configurations or custom requirements take time to understand, and there were reports of the system lagging during payroll operations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Superworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Features
    42
    Helpful
    38
    Comprehensive Features
    34
    Efficiency
    31
    Cons
    Limited Features
    11
    Missing Features
    11
    Slow Loading
    11
    Chat Application Performance
    10
    Chat Issues
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Superworks features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.9
    Customization
    Average: 8.7
    9.7
    Ticketing Platform
    Average: 8.6
    9.7
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SUPERWORKS
    Year Founded
    2020
    HQ Location
    Surat, IN
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Headline: Transform Your Workplace with Superworks HRMS: Boost Productivity & Employee Happiness About Superworks: Superworks empowers enterprises and SMBs to create thriving, productive workp

Users
  • HR Manager
  • Human Resources Executive
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Superwork HRMS is a software tool that manages HR operations, streamlines HR processes, and improves efficiency.
  • Reviewers frequently mention the user-friendly interface, the responsive support team, and the software's ability to simplify complex HR tasks and automate processes.
  • Users experienced occasional auto logout issues, some advanced configurations or custom requirements take time to understand, and there were reports of the system lagging during payroll operations.
Superworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Features
42
Helpful
38
Comprehensive Features
34
Efficiency
31
Cons
Limited Features
11
Missing Features
11
Slow Loading
11
Chat Application Performance
10
Chat Issues
10
View All Pros and Cons
Superworks features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.9
Customization
Average: 8.7
9.7
Ticketing Platform
Average: 8.6
9.7
Knowledge Management
Average: 8.6
Seller Details
Seller
SUPERWORKS
Year Founded
2020
HQ Location
Surat, IN
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
Siit
(25)5.0 out of 5
4th Easiest To Use in HR Service Delivery software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Siit Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Integrations
    13
    Customer Support
    10
    Communication
    9
    Communication Efficiency
    9
    Cons
    Inadequate Reporting
    2
    Inadequate Reporting Features
    2
    Integration Issues
    2
    Connectivity Issues
    1
    Limited Customization
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Siit features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.9
    Customization
    Average: 8.7
    10.0
    Ticketing Platform
    Average: 8.6
    9.9
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Siit
    Year Founded
    1976
    HQ Location
    Paris, FR
    Twitter
    @siitapp
    32 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with

Users
No information available
Industries
  • Computer Software
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Siit Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Integrations
13
Customer Support
10
Communication
9
Communication Efficiency
9
Cons
Inadequate Reporting
2
Inadequate Reporting Features
2
Integration Issues
2
Connectivity Issues
1
Limited Customization
1
View All Pros and Cons
Siit features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.9
Customization
Average: 8.7
10.0
Ticketing Platform
Average: 8.6
9.9
Knowledge Management
Average: 8.6
Seller Details
Seller
Siit
Year Founded
1976
HQ Location
Paris, FR
Twitter
@siitapp
32 Twitter followers
LinkedIn® Page
www.linkedin.com
116 employees on LinkedIn®
MHC Software
(185)4.4 out of 5
Optimized for quick response
10th Easiest To Use in HR Service Delivery software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Customer communications management. Invoice-to-pay automation. Streamlined documents & payments with your stakeholders. MHC enables intelligent document automation for exceptional stakeholder e

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Government Administration
    Market Segment
    • 58% Enterprise
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MHC Software is a document management and automation tool that aims to streamline business processes and improve operational efficiency.
    • Reviewers frequently mention the software's user-friendly interface, its ability to integrate with existing systems, and the exceptional customer support provided by the MHC team.
    • Reviewers experienced issues with the software's speed when handling large amounts of data, the complexity of initial setup and customization, and limitations in the mobile app and search function.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MHC Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    21
    Document Management
    19
    Efficiency
    15
    Easy Setup
    14
    Cons
    Complexity
    10
    Learning Curve
    10
    Complex Setup
    8
    Difficult Setup
    7
    Slow Performance
    7
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MHC Software features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Customization
    Average: 8.7
    8.3
    Ticketing Platform
    Average: 8.6
    7.9
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MHC Software
    Company Website
    Year Founded
    1980
    HQ Location
    Burnsville, MN
    Twitter
    @mhcautomation
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    907 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Customer communications management. Invoice-to-pay automation. Streamlined documents & payments with your stakeholders. MHC enables intelligent document automation for exceptional stakeholder e

Users
No information available
Industries
  • Hospital & Health Care
  • Government Administration
Market Segment
  • 58% Enterprise
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MHC Software is a document management and automation tool that aims to streamline business processes and improve operational efficiency.
  • Reviewers frequently mention the software's user-friendly interface, its ability to integrate with existing systems, and the exceptional customer support provided by the MHC team.
  • Reviewers experienced issues with the software's speed when handling large amounts of data, the complexity of initial setup and customization, and limitations in the mobile app and search function.
MHC Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
21
Document Management
19
Efficiency
15
Easy Setup
14
Cons
Complexity
10
Learning Curve
10
Complex Setup
8
Difficult Setup
7
Slow Performance
7
View All Pros and Cons
MHC Software features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.1
Customization
Average: 8.7
8.3
Ticketing Platform
Average: 8.6
7.9
Knowledge Management
Average: 8.6
Seller Details
Seller
MHC Software
Company Website
Year Founded
1980
HQ Location
Burnsville, MN
Twitter
@mhcautomation
140 Twitter followers
LinkedIn® Page
www.linkedin.com
907 employees on LinkedIn®
Hyland OnBase
(326)4.4 out of 5
Optimized for quick response
9th Easiest To Use in HR Service Delivery software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built in

    Users
    No information available
    Industries
    • Government Administration
    • Higher Education
    Market Segment
    • 51% Enterprise
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Hyland OnBase is a content and document management tool that captures and stores documents, supports workflow through configuration and automation, and connects with multiple enterprise apps.
    • Reviewers frequently mention the app's seamless link with geographic systems, its ability to streamline secure e-signing, and its capacity to incorporate a vast amount of paper and digital content into one main repository.
    • Users experienced challenges in configuration requiring IT support and training, a steep learning curve in setting up documents and workflows, and issues with high costs and resource demand leading to reported slowness.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Hyland OnBase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Document Management
    42
    Features
    35
    Versatility
    27
    Customization
    26
    Cons
    Missing Features
    36
    Update Issues
    24
    Poor Customer Support
    23
    Technical Issues
    23
    Complexity
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Hyland OnBase features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Customization
    Average: 8.7
    9.0
    Ticketing Platform
    Average: 8.6
    9.5
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hyland
    Company Website
    Year Founded
    1991
    HQ Location
    Westlake, OH
    Twitter
    @Hyland
    13,223 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built in

Users
No information available
Industries
  • Government Administration
  • Higher Education
Market Segment
  • 51% Enterprise
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Hyland OnBase is a content and document management tool that captures and stores documents, supports workflow through configuration and automation, and connects with multiple enterprise apps.
  • Reviewers frequently mention the app's seamless link with geographic systems, its ability to streamline secure e-signing, and its capacity to incorporate a vast amount of paper and digital content into one main repository.
  • Users experienced challenges in configuration requiring IT support and training, a steep learning curve in setting up documents and workflows, and issues with high costs and resource demand leading to reported slowness.
Hyland OnBase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Document Management
42
Features
35
Versatility
27
Customization
26
Cons
Missing Features
36
Update Issues
24
Poor Customer Support
23
Technical Issues
23
Complexity
22
View All Pros and Cons
Hyland OnBase features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.5
Customization
Average: 8.7
9.0
Ticketing Platform
Average: 8.6
9.5
Knowledge Management
Average: 8.6
Seller Details
Seller
Hyland
Company Website
Year Founded
1991
HQ Location
Westlake, OH
Twitter
@Hyland
13,223 Twitter followers
LinkedIn® Page
www.linkedin.com
4,163 employees on LinkedIn®
Cegid HR
(30)4.2 out of 5
11th Easiest To Use in HR Service Delivery software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cegid HR is a cloud-based human resources management suite built for HR teams, managers, talent acquisition and learning professionals in mid-market and large organizations. The platform centralizes c

    Users
    No information available
    Industries
    • Staffing and Recruiting
    Market Segment
    • 37% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cegid HR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    2
    Analytics
    1
    Communication Efficiency
    1
    Ease of Use
    1
    Features
    1
    Cons
    Access Issues
    1
    Complex Administration
    1
    Complex Features
    1
    Complexity
    1
    Complex Reporting
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cegid HR features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customization
    Average: 8.7
    5.8
    Ticketing Platform
    Average: 8.6
    6.7
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cegid
    Year Founded
    1983
    HQ Location
    Lyon
    Twitter
    @CegidFrance
    10,618 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cegid HR is a cloud-based human resources management suite built for HR teams, managers, talent acquisition and learning professionals in mid-market and large organizations. The platform centralizes c

Users
No information available
Industries
  • Staffing and Recruiting
Market Segment
  • 37% Mid-Market
  • 33% Enterprise
Cegid HR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
2
Analytics
1
Communication Efficiency
1
Ease of Use
1
Features
1
Cons
Access Issues
1
Complex Administration
1
Complex Features
1
Complexity
1
Complex Reporting
1
View All Pros and Cons
Cegid HR features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customization
Average: 8.7
5.8
Ticketing Platform
Average: 8.6
6.7
Knowledge Management
Average: 8.6
Seller Details
Seller
Cegid
Year Founded
1983
HQ Location
Lyon
Twitter
@CegidFrance
10,618 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
MeBeBot Intelligent Assistant
(21)4.9 out of 5
8th Easiest To Use in HR Service Delivery software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into exist

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MeBeBot Intelligent Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Ease of Use
    12
    Helpful
    10
    Efficiency
    8
    Implementation Ease
    6
    Cons
    Integration Issues
    2
    Learning Curve
    2
    Reporting Issues
    2
    Challenging Reporting
    1
    Complexity
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MeBeBot Intelligent Assistant features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Customization
    Average: 8.7
    8.0
    Ticketing Platform
    Average: 8.6
    7.2
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MeBeBot
    Year Founded
    2018
    HQ Location
    Austin, US
    Twitter
    @HRTalkBot
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MeBeBot is an AI-driven platform that streamlines the entire employee journey by providing instant, accurate, and consistent answers to HR, IT, and Operations questions. Integrated directly into exist

Users
No information available
Industries
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 33% Enterprise
MeBeBot Intelligent Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Ease of Use
12
Helpful
10
Efficiency
8
Implementation Ease
6
Cons
Integration Issues
2
Learning Curve
2
Reporting Issues
2
Challenging Reporting
1
Complexity
1
View All Pros and Cons
MeBeBot Intelligent Assistant features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
8.1
Customization
Average: 8.7
8.0
Ticketing Platform
Average: 8.6
7.2
Knowledge Management
Average: 8.6
Seller Details
Seller
MeBeBot
Year Founded
2018
HQ Location
Austin, US
Twitter
@HRTalkBot
35 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Dovetail HR
(40)4.5 out of 5
13th Easiest To Use in HR Service Delivery software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Relations Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytic

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dovetail HR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    1
    Features
    1
    HR Management
    1
    Integrations
    1
    Reporting
    1
    Cons
    Improvement Needed
    1
    Outdated Design
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dovetail HR features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Customization
    Average: 8.7
    8.9
    Ticketing Platform
    Average: 8.6
    7.6
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dovetail
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Dovetail
    1,521 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail Software provides an HR Service Delivery Experience that includes HR Case Management, Employee Relations Case Management, Employee Portal, HR Knowledge Management and Reporting & Analytic

Users
No information available
Industries
  • Hospital & Health Care
  • Financial Services
Market Segment
  • 83% Enterprise
  • 8% Mid-Market
Dovetail HR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
1
Features
1
HR Management
1
Integrations
1
Reporting
1
Cons
Improvement Needed
1
Outdated Design
1
View All Pros and Cons
Dovetail HR features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
8.9
Customization
Average: 8.7
8.9
Ticketing Platform
Average: 8.6
7.6
Knowledge Management
Average: 8.6
Seller Details
Seller
Dovetail
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Dovetail
1,521 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Rezolve.ai
(38)4.8 out of 5
14th Easiest To Use in HR Service Delivery software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rezolve.ai is the next evolution in ITSM, harnessing the power of Generative AI to turn support teams into AITSM heroes. It delivers a quantum leap in employee productivity—often by up to 5%. Mergin

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 71% Mid-Market
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Rezolve.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Ease of Use
    10
    Helpful
    10
    Setup Ease
    5
    Communication Efficiency
    4
    Cons
    Missing Features
    3
    Limited Features
    2
    Software Reliability
    2
    Technical Issues
    2
    App Glitches
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Rezolve.ai features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Customization
    Average: 8.7
    8.9
    Ticketing Platform
    Average: 8.6
    8.9
    Knowledge Management
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Rezolve AI
    Year Founded
    2017
    HQ Location
    Dublin, US
    Twitter
    @rezolve_ai
    458 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    134 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rezolve.ai is the next evolution in ITSM, harnessing the power of Generative AI to turn support teams into AITSM heroes. It delivers a quantum leap in employee productivity—often by up to 5%. Mergin

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 71% Mid-Market
  • 18% Enterprise
Rezolve.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Ease of Use
10
Helpful
10
Setup Ease
5
Communication Efficiency
4
Cons
Missing Features
3
Limited Features
2
Software Reliability
2
Technical Issues
2
App Glitches
1
View All Pros and Cons
Rezolve.ai features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.2
Customization
Average: 8.7
8.9
Ticketing Platform
Average: 8.6
8.9
Knowledge Management
Average: 8.6
Seller Details
Seller
Rezolve AI
Year Founded
2017
HQ Location
Dublin, US
Twitter
@rezolve_ai
458 Twitter followers
LinkedIn® Page
www.linkedin.com
134 employees on LinkedIn®
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