--- title: ADP HR Assist Reviews meta_title: 'ADP HR Assist Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how ADP HR Assist works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 13 scale: '5' date_modified: '2026-10-30' parent_category: name: HR url: https://www.g2.com/categories/hr ---

ADP HR Assist Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of ADP HR Assist, making onboarding and tracking employees effortless. (4 mentions)
Users value the excellent customer support from ADP HR Assist, appreciating the guidance and troubleshooting provided. (3 mentions)
Users value the ease of use of ADP HR Assist, appreciating its user-friendly interface and accessible features. (2 mentions)
Users find ADP HR Assist to be efficient and user-friendly, streamlining every HR aspect from recruitment to exit. (2 mentions)
Users value the strong data protection measures of ADP HR Assist, ensuring security and peace of mind in HR management. (2 mentions)
Users experience slow loading occasionally with ADP HR Assist, impacting overall satisfaction when it occurs. (2 mentions)
Users find the learning difficulty of ADP HR Assist challenging, especially for smaller teams not using all features. (1 mentions)
Users find the limited features of ADP HR Assist overwhelming for smaller teams, leading to a steep learning curve. (1 mentions)
Users report poor customer support as ADP HR Assist fails to communicate regarding email queries effectively. (1 mentions)
Users find the mobile design inadequate, noting an incomplete look and poor implementation in ADP HR Assist. (1 mentions)

5 Pros or Advantages of ADP HR Assist

5 Cons or Disadvantages of ADP HR Assist

ADP HR Assist Reviews (13)

Reviews

ADP HR Assist Reviews (13)

4.5
13 reviews
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Alexandra C.
AC
Alexandra C.
Directrice des ressources humaines
Human Resources
Small-Business (50 or fewer emp.)
"Great features; Job posting"
5/5
What do you like best about ADP HR Assist?

We can post our job to find the right candidate Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

None for now it is useful for us it help Canada company for USA HR Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Great Value Package with Flexible Options"
4/5
What do you like best about ADP HR Assist?

The value is good in the package and it is flexible Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

You need to further registered into certain feature and additional cost in using the feature Review collected by and hosted on G2.com.

Gnanesh A.
GA
Gnanesh A.
Senior Technical Recruiter
Mid-Market (51-1000 emp.)
"Simple, Efficient Tool for Smooth, Hassle-Free Candidate Update"
4.5/5
What do you like best about ADP HR Assist?

It's a simple tool that provides efficiency in moving the process smoothly. It helps with Candidate updates timely with no hassle. Effective, efficient yet simple. Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

Only con about this is customer support not being available at times when we need them most. If that is improved then it's great tool Review collected by and hosted on G2.com.

VK
Vinoth K.
HR Operations
Mid-Market (51-1000 emp.)
"ADP Product for HRIS FTC Solar"
4.5/5
What do you like best about ADP HR Assist?

ADP software was used for HRIS management system in FTC Solar, the software was efficient and user friendly for the day to day activities from Recruitment to Exit formalities Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

The loading time was little too long, can be reduced Review collected by and hosted on G2.com.

Angelica K.
AK
Angelica K.
Payroll Manager
Mid-Market (51-1000 emp.)
"ADP HR Assist: User-Friendly & Efficient"
5/5
What do you like best about ADP HR Assist?

It provides legal advice, legal document template, security & report creation. I used it last year as my company enrolled it. It was very easy to communicate. It is user friendly customer support. Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

ADP HR assist didn't provide any communication to email related to queries. Review collected by and hosted on G2.com.

Sai Kumar S.
SS
Sai Kumar S.
Sourcing Specialist
Enterprise (> 1000 emp.)
"Best app for HR"
4/5
What do you like best about ADP HR Assist?

User friendly interface and good to use all features easy to understand freshers as well. 24/4 customer support. Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

Sometimes it doesn't load but it's not all the time. Review collected by and hosted on G2.com.

QD
Quinn D.
Medical Assistant
Enterprise (> 1000 emp.)
"Love the way everything is in one place"
5/5
What do you like best about ADP HR Assist?

The ease of understanding the information. The fact that all personnel information is in one place, which increases the chances of a client finishing paperwork in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

The mobile look and implementation of it seems incomplete Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"ADP"
4/5
What do you like best about ADP HR Assist?

ADP HR Assist provides a full range of HR services, including payroll, compliance, benefits administration, and employee management. It's greatly reduced our manual workload with automation for tasks like payroll processing and time tracking. Customer support is pretty good in terms of guidance and troubleshooting. Additionally, I like that ADP has strong data protection measures. Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

For a smaller team, ADP HR Assist can be a bit overwhelming since you may not be using all of the features. There is definitely a learning curve. Review collected by and hosted on G2.com.

Sara Jones .
S
Sara Jones .
Recruiter (Non-IT)
Enterprise (> 1000 emp.)
"Best app for HR"
4.5/5
What do you like best about ADP HR Assist?

Easy to track all things like onboarding, new hires, employees data etc. easy to use and user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

There is no negative points for ADP hr assist. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"A good HR tool"
4/5
What do you like best about ADP HR Assist?

It is quite helpful, as it stores every HR aspect for quick solution Review collected by and hosted on G2.com.

What do you dislike about ADP HR Assist?

Nothing as such, it is quite a fine tool Review collected by and hosted on G2.com.