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Dovetail

Show rating breakdown
36 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
1996

Profile Name

Star Rating

26
8
2
0
0

Dovetail Reviews

Review Filters
Profile Name
Star Rating
26
8
2
0
0
JH
Joe H.
07/21/2025
Validated Reviewer
Review source: Organic

How Dovetail Improved Our Team's Efficiency

Dovetail took our shared working queue from an MS Outlook Inbox to an actual queue where we could assign, triage and track our work more efficiently.
Shelby D.
SD
Shelby D.
Human Resource Professional |Dalhousie Alumni
09/22/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Review of Dovetail HR

I liked Dovetail HR customizable workflows, strong case management capabilities, and reporting features that help HR teams manage employee relations and track performance more effectively. I loved the ability to integrate with other HR systems and the detailed analytics tools also stand out as key benefits, allowing for data-driven decisions.
Verified User in Financial Services
AF
Verified User in Financial Services
06/11/2024
Validated Reviewer
Verified Current User
Review source: Organic

Review of Dovetail

Dovetail is a very easy to use solution that allow our business users to create a ticket for the HR business area to review and take action. this can be via an E-mail, Phone call or via the self-service option. The Solution also allows the HR Business area to manage cases easily and effectively with the easy to following processes and how the data is displayed. The customer service is at a very high level and the communcation is at a great level so that everyone is aware of what is going on. service reviews are carried out with great detail and you are mad to feel like you are cared about

About

Contact

HQ Location:
Austin, TX

Social

@Dovetail

What is Dovetail?

Dovetail Software specializes in providing robust HR case management and help desk solutions designed to improve employee engagement and streamline HR processes. Their cloud-based platforms are tailored for HR service delivery, focusing on enhancing employee experiences through efficient management of HR cases and inquiries. Dovetail's solutions enable organizations to automate workflows, maintain comprehensive case histories, and access powerful analytics for informed decision-making. The software is widely utilized by HR departments aiming to optimize their service delivery and improve productivity.

Details

Year Founded
1996