# Best Video Conferencing Software

## How Many Video Conferencing Software Products Does G2 Track?

**Total Products under this Category:** 271

### Category Stats (Sep 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** VidyoConnect (+3.05%) - Among all products in this category, VidyoConnect recorded the largest rating increase compared to last month

_Last updated: September 01, 2026_

## How Does G2 Rank Video Conferencing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 198,100+ Authentic Reviews
- 271+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Video Conferencing Software
 ![G2 Grid® for Video Conferencing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/video-conferencing/grids.png?focus%5B%5D=1434&focus%5B%5D=25592&focus%5B%5D=18255&focus%5B%5D=7372&focus%5B%5D=129179&focus%5B%5D=663&focus%5B%5D=136204&focus%5B%5D=306)

Highlighted products: Google Workspace, Microsoft Teams, Webex Suite, Zoom Workplace, JioMeet, Microsoft 365, Riverside, and GoTo Meeting.

Underlying data: [Grid® JSON](https://www.g2.com/categories/video-conferencing/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=microsoft-teams&focus%5B%5D=cisco-webex-suite&focus%5B%5D=zoom-workplace&focus%5B%5D=jiomeet&focus%5B%5D=microsoft365&focus%5B%5D=riverside&focus%5B%5D=goto-meeting)

**Sponsored**

### Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=19&secure%5Bchosen_at%5D=2026-09-01T05%3A25%3A26Z&secure%5Bdisplayable_resource_id%5D=19&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=19&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=19&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvideo-conferencing&secure%5Btoken%5D=20f5c636f635d19a99f588a8b2f108483f2a179dc9ec28b5c8e1ca3f701879e4&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url)

### [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace.

**Average Rating:** 4.6/5.0

**Total Reviews:** 45,693

#### How Do G2 Users Rate Google Workspace?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Google Workspace?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Student, Teacher
- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 46% Small, 35% Medium

#### What Do G2 Reviewers Say About Google Workspace?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Google Workspace, facilitating smooth and efficient workflow management.
- Users love the **seamless team collaboration** in Google Workspace, enhancing communication and boosting productivity effortlessly.
- Users love the **seamless integrations** in Google Workspace, enhancing efficiency with easy access to tools and scheduling.
- Users praise the **ease of use and integration** in Google Workspace, enhancing productivity and collaboration seamlessly.
- Users enjoy the **intuitive design** of Google Workspace, facilitating productivity and smooth integration of essential tools.

##### Cons

- Users face **missing features** in Google Workspace, such as limited offline capabilities and restrictions on accessing certain functionalities.
- Users find the **limited features** of Google Workspace unnecessary for smaller teams, lacking essential tools for their needs.
- Users find Google Workspace **lacking features** compared to other platforms, impacting effective campaign management and data handling.
- Users find the **lack of advanced features** in Google Workspace limits their productivity and customization options.
- Users find **limited customization** options in Google Workspace, particularly for calendars and forms, restricting flexibility and creativity.

#### What Are Recent G2 Reviews of Google Workspace?

**["Google Workspace Makes Engineering Documentation Accessible and Collaborative"](https://www.g2.com/survey_responses/google-workspace-review-13379546)**

**Rating:** 4.0/5.0 stars

_— Hitesh K._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13379546)

**["Keeps Technical Documentation and Collaboration Seamlessly in One Place"](https://www.g2.com/survey_responses/google-workspace-review-13381399)**

**Rating:** 4.5/5.0 stars

_— Raj K._

[Read full review](https://www.g2.com/survey_responses/google-workspace-review-13381399)

#### What Are G2 Users Discussing About Google Workspace?

- [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 17 comments, 13 upvotes
- [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 9 comments, 3 upvotes
- [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes
- [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes
- [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes

### [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17,685

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#### How Do G2 Users Rate Microsoft Teams?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Microsoft Teams?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Project Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 39% Large, 38% Medium

#### What Do G2 Reviewers Say About Microsoft Teams?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **team collaboration seamless** with Microsoft Teams, integrating meetings, chats, and file sharing efficiently.
- Users find Microsoft Teams **very easy to use** , enhancing daily communication and collaboration across different platforms effortlessly.
- Users find Microsoft Teams to be a **superb tool for communication** , enhancing collaboration through integrated features and organization.
- Users value the **easy file sharing** in Microsoft Teams, enhancing collaboration and streamlining communication across teams.
- Users value the **easy communication** features of Microsoft Teams, enhancing collaboration and availability awareness among team members.

##### Cons

- Users often experience **slow loading** with Microsoft Teams, especially when using multiple applications or during video meetings.
- Users experience **performance issues** with Teams, including high resource consumption and difficulties in low-bandwidth situations.
- Users report the **user interface can be overwhelming and slow** , complicating their navigation and experience during usage.
- Users often face **connectivity issues** with Microsoft Teams, particularly during low-bandwidth situations disrupting their experience.
- Users experience **performance delays** with Microsoft Teams, leading to frustration, particularly on older machines and low-bandwidth connections.

#### What Are Recent G2 Reviews of Microsoft Teams?

**["Microsoft Teams: AI Summaries, Copilot, and Noise Cancellation Make Business Meetings Easier"](https://www.g2.com/survey_responses/microsoft-teams-review-13382569)**

**Rating:** 4.0/5.0 stars

_— Ravi M._

[Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-13382569)

**["Microsoft Teams: Reliable Platform for Team Communication and Collaboration"](https://www.g2.com/survey_responses/microsoft-teams-review-13372962)**

**Rating:** 4.5/5.0 stars

_— Riki Y._

[Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-13372962)

#### What Are G2 Users Discussing About Microsoft Teams?

- [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) - 19 comments, 10 upvotes
- [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes
- [What are the best features of Microsoft teams?](https://www.g2.com/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes
- [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) - 13 comments, 4 upvotes

### [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging.

**Average Rating:** 4.2/5.0

**Total Reviews:** 17,668

#### How Do G2 Users Rate Webex Suite?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.7/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Webex Suite?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Company Website:** www.cisco.com
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 50% Large, 31% Medium

#### What Do G2 Reviewers Say About Webex Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Webex Suite for its all-in-one solution for communication and collaboration.
- Users value the **high-quality video and audio** of Webex Suite, enabling effective and seamless collaboration across locations.
- Users appreciate the **reliable connections** provided by Webex Suite, enhancing their collaboration experience seamlessly.
- Users value the **all-in-one collaboration capabilities** of Webex Suite, enhancing productivity with excellent video and audio quality.
- Users commend the **excellent video quality** of Webex Suite, enhancing their meeting and collaboration experiences.

##### Cons

- Users often experience **slow loading** issues with Webex Suite, causing frustration during calls and overall usage.
- Users find Webex Suite **not user-friendly** , citing a cluttered interface and confusion with settings as major drawbacks.
- Users report **performance issues** with Webex Suite, describing lag, freezes, and a cluttered interface that complicates usability.
- Users find the **lack of intuitiveness** in Webex Suite's interface challenging, especially for new users navigating features.
- Users find the **user interface cluttered and less intuitive** , impacting the overall experience and learning curve.

#### What Are Recent G2 Reviews of Webex Suite?

**["Reliable video conferencing and project plaining suite"](https://www.g2.com/survey_responses/webex-suite-review-13183133)**

**Rating:** 4.0/5.0 stars

_— Chandra K._

[Read full review](https://www.g2.com/survey_responses/webex-suite-review-13183133)

**["Robust Collaboration Platform with Exceptional Audio and Video Clarity"](https://www.g2.com/survey_responses/webex-suite-review-13286311)**

**Rating:** 4.5/5.0 stars

_— JAY P._

[Read full review](https://www.g2.com/survey_responses/webex-suite-review-13286311)

#### What Are G2 Users Discussing About Webex Suite?

- [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes
- [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes
- [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes
- [What is Webex App used for?](https://www.g2.com/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes
- [What is the Cisco Webex meetings desktop app?](https://www.g2.com/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote

### [Zoom Workplace](https://www.g2.com/de/products/zoom-workplace/reviews)

Auf Wiedersehen App-Überlastung. Hallo müheloses Arbeiten.\nArbeit kann kompliziert sein. Ihre Werkzeuge sollten es nicht sein. Zoom Workplace verbindet alle Möglichkeiten der Zusammenarbeit – von Meetings über Dokumente bis hin zu Chats und mehr – mit integrierter KI und nahtlosen Integrationen, die Teams helfen, sich zu konzentrieren und fehlerfrei zu arbeiten.\n\nZoom-Kommunikation: Einheitliche, mühelose Verbindung für modernes Arbeiten Bringen Sie alle Kommunikationswege Ihrer Teams – Meetings, Chats, Anrufe, E-Mails und Terminplanung – in eine nahtlose Erfahrung. Mit Zoom erfolgt die Zusammenarbeit schneller und natürlicher über Kanäle hinweg, ohne Apps wechseln oder den Kontext verlieren zu müssen. Von spontanen Chats bis hin zu geplanten Meetings und Anrufen bleibt alles verbunden, durchsuchbar und sicher – angetrieben von einer intuitiven Plattform, die für die Arbeitsweise moderner Teams entwickelt wurde.\n\nZoom-Produktivität: Verbundene Workflows, müheloses Arbeiten Transformieren Sie, wie Arbeit erledigt wird, mit KI-gestützter Zusammenarbeit, die Menschen, Inhalte und Aktionen an einem Ort hält. Vom Brainstorming auf Whiteboards über das gemeinsame Erstellen von Dokumenten, das Teilen von Clips bis hin zur Automatisierung von Nachverfolgungen verbindet Zoom jeden Schritt Ihres Workflows. Mit Zoom Hub und integriertem Videomanagement bleibt Wissen organisiert, zugänglich und umsetzbar – damit Teams ohne Reibung von der Idee zum Ergebnis gelangen können.\n\nZoom Spaces: Intelligentere, vernetzte Arbeitsplätze für jedes Team Erwecken Sie Ihre physischen und hybriden Umgebungen mit intelligenten, vernetzten Räumen zum Leben. Zoom Spaces vereint Besprechungsräume, Schreibtischreservierungen, digitale Beschilderung und Besuchermanagement in einer nahtlosen Erfahrung – was es einfach macht, zusammenzuarbeiten, zu navigieren und den Arbeitsplatz zu verwalten. Egal, ob Mitarbeiter remote, hybrid oder vor Ort sind, Zoom schafft eine konsistente, sichere und flexible Umgebung, die Teams überall dort verbindet, wo Arbeit stattfindet.\n\nZoom-Mitarbeiterengagement: Verbinden, inspirieren und befähigen Sie jeden Mitarbeiter Fördern Sie Zugehörigkeit und Ausrichtung mit Workvivo von Zoom – einer modernen Mitarbeitererfahrungsplattform, die Kommunikation, Kultur und Gemeinschaft an einem Ort vereint. Von unternehmensweiten Updates über Anerkennung, Feedback und soziale Interaktion gibt Workvivo jedem Mitarbeiter eine Stimme und ein Gefühl der Verbundenheit. Direkt in Zoom Workplace integriert, hilft es Organisationen, die Kultur zu stärken, das Engagement zu steigern und Teams informiert und inspiriert zu halten – egal, wo sie arbeiten.

**Average Rating:** 4.5/5.0

**Total Reviews:** 53,595

#### How Do G2 Users Rate Zoom Workplace?

- **War the product ein guter Geschäftspartner?:** 9.1/10 (Category avg: 8.9/10)
- **Darbietungen:** 9.3/10 (Category avg: 8.9/10)
- **Berechtigungen für Teilnehmer:** 8.9/10 (Category avg: 8.8/10)
- **Whiteboarding (Englisch):** 8.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoom Workplace?

- **Verkäufer:** [Zoom](https://www.g2.com/de/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Unternehmenswebsite:** www.zoom.com
- **Gründungsjahr:** 2011
- **Hauptsitz:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer, Software-Ingenieur
- **Top Industries:** Informationstechnologie und Dienstleistungen, Computersoftware
- **Company Size:** 51% Small, 31% Medium

#### What Do G2 Reviewers Say About Zoom Workplace?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer lieben die **Benutzerfreundlichkeit** von Zoom Workplace und genießen den nahtlosen Zugriff auf Funktionen mit nur einem Klick.
- Benutzer schätzen die **einfache Zusammenarbeit** in Zoom Workplace, insbesondere mit Breakout-Räumen und nahtlosem Bildschirmteilen.
- Benutzer schätzen die **Zuverlässigkeit** von Zoom Workplace, die nahtlose Konnektivität und Stabilität auch unter widrigen Bedingungen gewährleistet.
- Benutzer finden die **Benutzerfreundlichkeit für Meetings** in Zoom Workplace unschätzbar für nahtlose Zusammenarbeit und Produktivität.
- Benutzer genießen die **benutzerfreundlichen Videokonferenz** -Funktionen von Zoom, die eine reibungslose Kommunikation und Zusammenarbeit in hybriden Arbeitsumgebungen erleichtern.

##### Cons

- Benutzer bemerken die **begrenzten Funktionen** von Zoom Workplace und äußern den Wunsch nach verbesserten integrierten Kollaborationstools.
- Benutzer erleben **Zoom-Probleme** wie Müdigkeit, Verbindungsprobleme und verwirrende Konfigurationen, die ihre allgemeine Meeting-Effektivität beeinträchtigen.
- Benutzer erleben **Zoom-Müdigkeit** , Benachrichtigungsüberlastung und Verbindungsprobleme, wodurch lange Meetings überwältigend und unpersönlich wirken.
- Benutzer finden **fehlende Funktionen** in Zoom Workplace, wie verbesserte Freigabelinks und Chat-Zugriff nach Anrufen, frustrierend.
- Benutzer haben oft **Verbindungsprobleme** mit Zoom Workplace, was zu einer frustrierenden und weniger nahtlosen Erfahrung führt.

#### What Are Recent G2 Reviews of Zoom Workplace?

**["Zooms Ein-Klick-Zuverlässigkeit mit nahtlosem Bildschirmteilen und stabiler Qualität"](https://www.g2.com/de/survey_responses/zoom-workplace-review-13290295)**

**Rating:** 4.5/5.0 stars

_— Battier mal B._

[Read full review](https://www.g2.com/de/survey_responses/zoom-workplace-review-13290295)

**["Verbindet Teams mühelos, ideal für Remote-Arbeit"](https://www.g2.com/de/survey_responses/zoom-workplace-review-13232000)**

**Rating:** 5.0/5.0 stars

_— Mazelo X._

[Read full review](https://www.g2.com/de/survey_responses/zoom-workplace-review-13232000)

#### What Are G2 Users Discussing About Zoom Workplace?

- [Is Zoom Workplace worth it?](https://www.g2.com/de/discussions/is-zoom-workplace-worth-it) - 29 comments, 38 upvotes
- [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/de/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 7 comments, 11 upvotes
- [What does Zoom do?](https://www.g2.com/de/discussions/what-does-zoom-do) - 30 comments, 12 upvotes
- [Welche Funktionen bietet Zoom an?](https://www.g2.com/de/discussions/what-are-the-features-offered-by-zoom) - 5 comments, 2 upvotes
- [How do you add features in Zoom?](https://www.g2.com/de/discussions/how-do-you-add-features-in-zoom) - 18 comments, 2 upvotes

### [JioMeet](https://www.g2.com/products/jiomeet/reviews)

Enjoy seamless virtual connections with JioMeet - an Indian app bringing the world closer together! JioMeet is connecting us all with its video conferencing solutions! It is not just the seamless video calls but also the plethora of features it brings to its users that makes JioMeet a revolutionary platform for personal and professional calls! What's more, with JioMeet Enterprise, businesses across industries are empowered with additional features to connect, collaborate, and synergize efficiently! Working professionals can enjoy Enterprise-grade features and security to enhance their productivity in hybrid working models! JioMeet is bringing a wave of digital transformation in how we connect on personal and professional calls with its - ● New intuitive and interactive layout ● Multilingual support ● WhatsApp integration ● In-call Reactions ● Large meeting capabilities ● HD Audio and Video quality ● Record feature to save your memories and meetings ● Start, Plan, and Join meetings with ease ● App Integrations on WhatsApp, Microsoft Teams, and Microsoft Outlook ● Unlimited and uninterrupted calls for up to 24hrs ● Password-protected meetings ● Virtual Backgrounds to customize the user experience ● Whiteboard and screen-sharing capabilities. ● Audio Only Mode for patchy internet connections ● Multi-device login support for up to 5 devices ● Seamlessly switch from one device to another while on the call ● Active Speaker view layout ● Waiting rooms to enable the host with more control over meeting participants ● Create Groups and start calling/chatting with a single click ● Easy sign-up with Mobile Number/Email ID. We only support Indian mobile numbers. ● Availability on Android, Windows, iOS, Mac, SIP/H.323 systems

**Average Rating:** 4.4/5.0

**Total Reviews:** 459

#### How Do G2 Users Rate JioMeet?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.2/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind JioMeet?

- **Seller:** [JioSign](https://www.g2.com/sellers/jiosign)
- **HQ Location:** Ghansoli, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f1d5d935f4cef667445682c733c60695d978a2c1577b3b2a1df0062946fc68d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjiosign%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Who Uses This:** Student, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 36% Small, 18% Medium

#### What Do G2 Reviewers Say About JioMeet?

_AI-generated summary from verified user reviews_

##### Pros

- Users admire the **ease of use** of JioMeet, enjoying its user-friendly interface and smooth, hassle-free experience.
- Users commend JioMeet for its **easy setup** , making it a user-friendly choice for video conferencing.
- Users appreciate the **high-definition video quality** of JioMeet, making virtual interactions smooth and engaging.
- Users value the **reliable connectivity** of JioMeet, ensuring smooth meetings without interruptions, even on mobile data.
- Users praise the **excellent audio quality** of JioMeet, enhancing real-time communication and making interactions smooth.

##### Cons

- Users find JioMeet has **limited features** , lacking advanced collaboration tools compared to more robust platforms.
- Users find JioMeet lacking in **advanced collaboration features** , limiting its effectiveness for larger and more complex meetings.
- Users frequently face **audio lag and connectivity issues** , impacting the overall quality of JioMeet experience.
- Users report **poor quality** with JioMeet, including video lag, audio sync issues, and limited features compared to competitors.
- Users find the **interface too basic** compared to competitors, needing more advanced features and smoother navigation.

#### What Are Recent G2 Reviews of JioMeet?

**["JioMeet Makes Project Calls Simple and Reliable"](https://www.g2.com/survey_responses/jiomeet-review-13229749)**

**Rating:** 4.5/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/survey_responses/jiomeet-review-13229749)

**["Convenient and Reliable for Client and Team Meetings"](https://www.g2.com/survey_responses/jiomeet-review-13347808)**

**Rating:** 5.0/5.0 stars

_— Gajanan H._

[Read full review](https://www.g2.com/survey_responses/jiomeet-review-13347808)

#### What Are G2 Users Discussing About JioMeet?

- [What is JioMeet used for?](https://www.g2.com/discussions/what-is-jiomeet-used-for) - 11 comments, 8 upvotes

### [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 5,547

#### How Do G2 Users Rate Microsoft 365?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.0/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Microsoft 365?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Owner, Software Engineer
- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Microsoft 365?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** in Microsoft 365, enjoying straightforward implementation and seamless navigation.
- Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing efficiency and communication across various applications.
- Users value the **easy integration with Microsoft apps** , enhancing data access and collaboration across devices.
- Users value the **easy integration** of Microsoft 365 with other tools, enhancing collaboration and accessibility across devices.
- Users love the **seamless integration** of Microsoft 365 with other apps, enhancing accessibility and collaboration.

##### Cons

- Users find Microsoft 365 **too expensive** for small teams, encountering frustrating limitations and issues with updates.
- Users find the **missing features** frustrating, as essential tools are locked behind higher-priced plans and updates disrupt functionality.
- Users find the **learning curve daunting** with Microsoft 365, often feeling overwhelmed by its complexity and features.
- Users often face **technical issues** with Microsoft 365, including slow performance and frustrating app updates and configurations.
- Users find Microsoft 365 **lacking essential features** , especially with frequent updates that disrupt established workflows and settings.

#### What Are Recent G2 Reviews of Microsoft 365?

**["Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot"](https://www.g2.com/survey_responses/microsoft-365-review-13193350)**

**Rating:** 5.0/5.0 stars

_— Rene "Rocky" E._

[Read full review](https://www.g2.com/survey_responses/microsoft-365-review-13193350)

**["Microsoft 365: Productive, Secure, data life cycle management and Effortless Collaboration Anywhere"](https://www.g2.com/survey_responses/microsoft-365-review-13234875)**

**Rating:** 5.0/5.0 stars

_— patan b._

[Read full review](https://www.g2.com/survey_responses/microsoft-365-review-13234875)

#### What Are G2 Users Discussing About Microsoft 365?

- [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote
- [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote
- [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment
- [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) - 2 comments

### [Riverside](https://www.g2.com/products/riverside/reviews)

Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit. What are Riverside's core benefits? - All-in-one: Record, live stream, edit, repurpose, host, and publish from one platform. Studio-quality results, no studio needed: Up to 4K video and uncompressed audio, recorded locally so quality doesn’t depend on the internet connection. - AI that does the heavy lifting: Edit by chatting or by editing text, clip automatically, enhance audio, translate, and generate show notes in seconds. - Speed without compromising quality: Cut hours of post-production into minutes. - Maximum reach from every recording: Built-in repurposing into clips, captions, transcripts, translations, and social formats. - No learning curve: Easy enough for first-timers, deep enough for pros. Guests join from a browser link. What are Riverside's main features? - Record crystal-clear audio and video regardless of internet connection - Edit content with intuitive, time-saving tools leveraging AI - Repurpose content automatically for multiple channels - Live stream to any social platforms (YouTube, Facebook, Instagram, Twitch, and more) - Transcribe audio and video files in 100+ languages with 99% accuracy - Host and distribute your podcast to major directories like Spotify, Apple, and YouTube. What is Riverside best used for? For creators: - Podcast recording, editing, hosting, and publishing - Remote video interviews with guests anywhere in the world - YouTube videos and long-form content - Live shows and live podcasts - Solo recordings, screen capture, and tutorials For businesses and teams: - Marketing video: testimonials, case studies, social content, brand podcasts - Webinars and virtual events up to 10,000 attendees - Internal communications: town halls, executive updates, all-hands - Learning and development: training, onboarding, internal knowledge - Sales: demos, prospect calls, customer stories - Product: demos, recorded user calls, walkthroughs - Producers and agencies: multi-guest remote production with full producer control What does Riverside offer for businesses? Full production control: - Producer Mode: Run the session without appearing in the recording. Control guests’ mics, cameras, layouts, and teleprompters. - Studio branding: Lock fonts, colors, logos, and overlays so content stays on-brand at scale. Team collaboration: - Workspaces, roles, and permissions: Organize teams, assign access, share files inside/outside the company. - In-editor comments: Feedback without Slack threads or screen recordings. - Riverside API Scale and speed: - Unlimited recording, storage, and exports. - Simultaneous team editing. Enterprise-grade security and support: - End-to-end encryption. SSO available. - 24/7 live support - Dedicated Customer Success Manager. - Producer on demand

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,738

#### How Do G2 Users Rate Riverside?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Riverside?

- **Seller:** [Riverside](https://www.g2.com/sellers/riverside)
- **Company Website:** riverside.com
- **Year Founded:** 2020
- **HQ Location:** Palo Alto, California
- **Twitter:** @RiversidedotFM  
10,509 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0019de22888d50b222c26cd9bbb7c49aefd52f7e022cf82ecb406e771e4d40a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Friverside-fm%2F&secure%5Burl_type%5D=linkedin_company_website)  
450 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, Owner
- **Top Industries:** Entertainment, Media Production
- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Riverside?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Riverside, simplifying podcast production and improving workflow significantly.
- Users rave about Riverside's **superior audio quality** , making it the best choice for remote podcast recordings.
- Users value the **high quality** of Riverside, praising its professionalism and intuitive features for video recording.
- Users appreciate Riverside for its **streamlined and professional video recording** platform, highlighting its excellent support and features.
- Users love the **high video quality** of Riverside, enabling them to produce professional-looking programs effortlessly.

##### Cons

- Users report **recording issues** , including audio quality problems and cumbersome manual fixes for transcription errors.
- Users find Riverside lacking **essential features** like green screen and collaborative tools, affecting overall usability and convenience.
- Users wish for **feature enhancements** like native green screen capability and Zapier integration for better usability.
- Users report **audio issues** , including buzzing noises and missing tracks, affecting their overall experience with Riverside.
- Users report **editing issues** with Riverside, often needing external tools due to disconnection in the editing process.

#### What Are Recent G2 Reviews of Riverside?

**["All-in-One Podcast Hosting and Multiplatform Live Streaming"](https://www.g2.com/survey_responses/riverside-review-13354976)**

**Rating:** 5.0/5.0 stars

_— Brandon R._

[Read full review](https://www.g2.com/survey_responses/riverside-review-13354976)

**["Feature-Rich Podcast Production Made Easy—with Fast Support and AI Editing"](https://www.g2.com/survey_responses/riverside-review-13272233)**

**Rating:** 5.0/5.0 stars

_— Tom D._

[Read full review](https://www.g2.com/survey_responses/riverside-review-13272233)

#### What Are G2 Users Discussing About Riverside?

- [How do I record on Riverside FM?](https://www.g2.com/discussions/how-do-i-record-on-riverside-fm)
- [Can you screen share on Riverside FM?](https://www.g2.com/discussions/can-you-screen-share-on-riverside-fm) - 3 comments
- [What is Riverside FM?](https://www.g2.com/discussions/what-is-riverside-fm) - 2 comments
- [How does Riverside FM work?](https://www.g2.com/discussions/how-does-riverside-fm-work) - 1 comment

### [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16,584

#### How Do G2 Users Rate GoTo Meeting?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Presentations:** 9.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.7/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind GoTo Meeting?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 41% Small, 39% Medium

#### What Do G2 Reviewers Say About GoTo Meeting?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of GoTo Meeting, enabling hassle-free scheduling and participation without installations.
- Users love the **easy setup** of GoTo Meeting, enabling quick access for participants without complex installations.
- Users value the **reliability** of GoTo Meeting, benefiting from its seamless performance and user-friendly features for virtual collaboration.
- Users appreciate the **intuitive interface** of GoTo Meeting, making it easy to navigate for seamless online collaboration.
- Users commend GoTo Meeting for its **exceptionally easy screen sharing** , making collaboration straightforward and efficient.

##### Cons

- Users face significant **integration issues** with GoTo Meeting, limiting functionality and requiring separate tools for essential tasks.
- Users experience **poor quality** issues with GoTo Meeting, including audio drops and challenges with video clarity.
- Users find the **user interface unintuitive** , often requiring assistance and leading to mistakes during meetings.
- Users find GoTo Meeting **expensive** , especially with many useful features locked behind paid plans and limited participant support.
- Users express frustration over **limited features** in GoTo Meeting, desiring more functionalities for enhanced collaboration.

#### What Are Recent G2 Reviews of GoTo Meeting?

**["Effortless Meetings with Exceptional Clarity"](https://www.g2.com/survey_responses/goto-meeting-review-13376352)**

**Rating:** 4.5/5.0 stars

_— Tanishka G._

[Read full review](https://www.g2.com/survey_responses/goto-meeting-review-13376352)

**["Easy Setup, Reliable Audio/Video, and Great Collaboration Tools"](https://www.g2.com/survey_responses/goto-meeting-review-13316437)**

**Rating:** 4.5/5.0 stars

_— Operant s._

[Read full review](https://www.g2.com/survey_responses/goto-meeting-review-13316437)

#### What Are G2 Users Discussing About GoTo Meeting?

- [What makes join.me a go-to choice for online meetings and team collaboration?](https://www.g2.com/discussions/what-makes-join-me-a-go-to-choice-for-online-meetings-and-team-collaboration) - 3 comments
- [What unique features make GoTo Meeting stand out in comparison to other video conferencing tools?](https://www.g2.com/discussions/what-unique-features-make-goto-meeting-stand-out-in-comparison-to-other-video-conferencing-tools) - 2 comments
- [How is join.me being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-join-me-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments
- [What is GoTo Meeting used for?](https://www.g2.com/discussions/what-is-goto-meeting-used-for) - 3 comments
- [What is join.me used for?](https://www.g2.com/discussions/join-me-what-is-join-me-used-for) - 2 comments

### [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews)

Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime.

**Average Rating:** 4.3/5.0

**Total Reviews:** 640

#### How Do G2 Users Rate Amazon Chime?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.4/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Amazon Chime?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Student
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 35% Large, 32% Small

#### What Do G2 Reviewers Say About Amazon Chime?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Amazon Chime, enhancing communication with its intuitive features and professional environment.
- Users find **Amazon Chime's easy setup** to be smooth, allowing for quick access to meetings without hassle.
- Users appreciate the **high-quality audio and video** of Amazon Chime, enhancing professional communication during meetings.
- Users value the **reliable quality** of Amazon Chime, enhancing structured and professional communication during meetings.
- Users rave about the **reliable and high-quality video experience** of Amazon Chime, enhancing effective communication in meetings.

##### Cons

- Users find the **user interface lacking** , reporting that it feels rigid and less intuitive than competitors.
- Users find Amazon Chime's **limited features** inadequate, especially when compared to more advanced competitor platforms.
- Users find **missing features** in Amazon Chime, lacking intuitiveness and built-in collaboration tools compared to competitors.
- Users often experience **connectivity issues** with Amazon Chime, including dropped connections and inconsistent screen sharing during calls.
- Users experience **limited integrations** with Amazon Chime, making it feel less versatile than its competitors.

#### What Are Recent G2 Reviews of Amazon Chime?

**["Effortless One-Click Meetings with Crisp Audio, Noise Suppression, and Transcripts"](https://www.g2.com/survey_responses/amazon-chime-review-13139425)**

**Rating:** 5.0/5.0 stars

_— Praveen Prem Kumar S._

[Read full review](https://www.g2.com/survey_responses/amazon-chime-review-13139425)

**["Frictionless Meeting Links and Smooth Calendar Integration"](https://www.g2.com/survey_responses/amazon-chime-review-12812753)**

**Rating:** 4.5/5.0 stars

_— Aditya K._

[Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12812753)

#### What Are G2 Users Discussing About Amazon Chime?

- [What is Amazon Chime used for?](https://www.g2.com/discussions/what-is-amazon-chime-used-for) - 2 comments
- [Who can use Amazon chime?](https://www.g2.com/discussions/amazon-chime-who-can-use-amazon-chime) - 2 comments
- [Does chime work with Amazon?](https://www.g2.com/discussions/does-chime-work-with-amazon) - 2 comments
- [What does Amazon chime do?](https://www.g2.com/discussions/what-does-amazon-chime-do) - 2 comments

### [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews)

One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid work. Communication and collaboration that cuts through EX to CX across all departments of an organization. Online meeting or web conferencing is a rapidly growing segment of the Internet as more businesses opt to connect with customers and partners remotely. Zoho Meeting is the easiest and most affordable online web conferencing tool to enhance the business collaboration with screen/application sharing, whiteboard sharing, remote control, audio, and video conferencing. It provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost-effective online meetings. Host product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser. Zoho Meeting is typically used in the following scenarios. You can host secure, robust web meetings and share your screen online with your remote audience using any browser or computer operating system. Your remote audience can be from any part of the world and they can be in different locations. Zoho Meeting saves time, travel and money by providing real-time virtual meetings - While face-to-face meetings are still a necessity and irreplaceable in many circumstances; the power of a Zoho Meeting provides the next best thing. Online meeting is also tightly integrated with Zoho CRM, Zoho Projects, Microsoft Teams, Slack, Gmail, and more. Now you can schedule, invite, host meetings and view reports and recording from your Zoho CRM account. You can organize cost-effective sales and marketing meetings with a few simple clicks of your mouse. Demonstrate your products and services to potential clients, connect with your colleagues for discussions and periodic meetings, engage larger audiences and even perform after-sales support. Simplify your sales process with online presentations, conduct web meetings for business strategy and marketing; communicate efficiently and quickly with your customers anywhere, anytime. You can target new prospects or announce new product launches to your existing customer base using Zoho Meeting. Host large virtual events and live stream them on social platform. Webinars and media launches can effectively be managed to save you a bundle in time and money.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,145

#### How Do G2 Users Rate Zoho Meeting?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Presentations:** 9.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 9.0/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zoho Meeting?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 80% Small, 15% Medium

#### What Do G2 Reviewers Say About Zoho Meeting?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Zoho Meeting, making it accessible for users of all technical skills.
- Users appreciate the **easy setup** of Zoho Meeting, enabling quick access to high-definition calls without app downloads.
- Users value the **cost-effective features** of Zoho Meeting, noting its advantages over competitors in functionality.
- Users enjoy the **simplicity** of Zoho Meeting, finding it fast and easy to start meetings effortlessly.
- Users find Zoho Meeting to be exceptionally **affordable** , providing great value for small and medium teams.

##### Cons

- Users experience **lag and blurry video** , which detracts from the overall effectiveness of Zoho Meeting.
- Users experience **audio issues** with Zoho Meeting, leading to frustrating communication problems during sessions.
- Users find **missing features** in Zoho Meeting, such as limited customization and lack of advanced engagement tools.
- Users find the **missing functionality** of basic features frustrating, limiting their experience and usability.
- Users often experience **poor quality** issues like lag, blurry video, and audio problems during calls on Zoho Meeting.

#### What Are Recent G2 Reviews of Zoho Meeting?

**["Sharing my screen saves me from a lot of back-and-forth"](https://www.g2.com/survey_responses/zoho-meeting-review-13064237)**

**Rating:** 4.5/5.0 stars

_— Alamgir H._

[Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13064237)

**["Zoho Meeting Just Works: Easy Setup, Reliable Webinars, Great Value"](https://www.g2.com/survey_responses/zoho-meeting-review-13071020)**

**Rating:** 5.0/5.0 stars

_— Beyond T._

[Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13071020)

#### What Are G2 Users Discussing About Zoho Meeting?

- [What is Zoho Meeting used for?](https://www.g2.com/discussions/zoho-meeting-what-is-zoho-meeting-used-for) - 1 comment
- [How do I host a Zoho Meeting?](https://www.g2.com/discussions/how-do-i-host-a-zoho-meeting) - 1 comment
- [Is Zoho Meeting free?](https://www.g2.com/discussions/is-zoho-meeting-free) - 2 comments, 1 upvote
- [What is Zoho Meeting used for?](https://www.g2.com/discussions/what-is-zoho-meeting-used-for) - 2 comments

### [RingEX](https://www.g2.com/es/products/ringex/reviews)

¿QUÉ ES RINGEX? RingEX es la plataforma de comunicaciones empresariales todo en uno que conecta equipos, clientes y conversaciones a través de voz, video, mensajería, SMS y agentes de IA, todo impulsado por IA. Diseñado para organizaciones que valoran la productividad, la satisfacción del cliente y la simplicidad, RingEX reúne todo lo que su negocio necesita para colaborar y participar de manera efectiva desde cualquier lugar. IA AVANZADA CON AIR, AVA Y ACE RingEX transforma cada interacción en una ventaja estratégica a través de tres agentes de IA especializados. El Recepcionista de IA (AIR) actúa como una recepción digital inteligente, respondiendo llamadas 24/7 en conversaciones naturales y multilingües para responder preguntas frecuentes, capturar clientes potenciales, programar citas y dirigir llamadas complejas con contexto completo. El Asistente Virtual de IA (AVA) actúa como un copiloto proactivo para tareas diarias, capturando automáticamente resúmenes de reuniones, generando acciones de seguimiento y redactando mensajes conscientes del contexto. El Experto en Conversaciones de IA (ACE) sirve como una plataforma insignia de inteligencia de conversaciones, analizando cada interacción para proporcionar entrenamiento, puntuación automática de llamadas y análisis profundo de sentimientos. Al convertir datos en bruto en información ejecutiva y sincronizarse directamente con su CRM, ACE ayuda a los líderes a replicar comportamientos exitosos y mantenerse a la vanguardia de las tendencias de los clientes. NUEVO: PAQUETE DE COMPROMISO DEL CLIENTE Diseñado para equipos de atención al cliente pequeños y medianos, el Paquete de Compromiso del Cliente ayuda a las empresas a ofrecer un soporte al cliente más rápido y conectado sin la complejidad de un centro de contacto completo. El paquete combina sin problemas el soporte de voz y SMS en un espacio de trabajo unificado. Las capacidades clave incluyen una bandeja de entrada compartida de SMS para la visibilidad del equipo, cumplimiento automático de exclusión de SMS y plantillas de respuesta para mantener una voz de marca consistente. También cuenta con transparencia de cola con actualizaciones de lugar en la fila e informes en vivo para visibilidad en tiempo real del rendimiento de los agentes y la calidad del servicio. ¿POR QUÉ RINGEX? Ya sea que su equipo se esté conectando internamente o interactuando con clientes, RingEX ofrece confiabilidad, flexibilidad e inteligencia en una sola plataforma. Respaldado por seguridad de nivel empresarial, RingEX le ayuda a mantenerse conectado y receptivo en cada momento que importa. Los clientes de RingEX obtienen comunicaciones más inteligentes con AVA, inteligencia de ingresos con ACE y mejores experiencias para el cliente a través del Paquete de Compromiso del Cliente. RingEX no es solo un sistema telefónico. Es el núcleo inteligente de su negocio que asegura que cada conversación, interna o externa, esté conectada, analizada e impactante.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,414

#### How Do G2 Users Rate RingEX?

- **¿Ha sido the product un buen socio para hacer negocios?:** 8.3/10 (Category avg: 8.9/10)
- **Presentaciones:** 9.1/10 (Category avg: 8.9/10)
- **Permisos de participante:** 8.9/10 (Category avg: 8.8/10)
- **Pizarra:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind RingEX?

- **Vendedor:** [RingCentral](https://www.g2.com/es/sellers/ringcentral)
- **Sitio web de la empresa:** www.ringcentral.com
- **Año de fundación:** 1999
- **Ubicación de la sede:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 seguidores en Twitter
- **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 empleados en LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director Ejecutivo, Propietario
- **Top Industries:** Software de Computadora, Tecnología de la información y servicios
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Los usuarios aprecian la **facilidad de uso** de RingEX, haciendo que la comunicación y colaboración sean fluidas para sus equipos.
- Los usuarios valoran el **servicio de atención al cliente útil** de RingEX, mejorando la experiencia general y la usabilidad para todos.
- Los usuarios aprecian la **calidad de voz en alta definición** de RingEX, mejorando las experiencias de comunicación y soporte al cliente.
- Los usuarios elogian la **interfaz fácil de usar** y la **toma de notas con IA** , mejorando la comunicación y colaboración de manera eficiente.
- Los usuarios encuentran que RingEX es **increíblemente útil** para mantener las conexiones con los clientes, mejorar la fiabilidad y el soporte.

##### Cons

- Los usuarios encuentran el **soporte al cliente desafiante** , a menudo enfrentando dificultades en la comunicación y complicaciones innecesarias.
- Los usuarios encuentran los **procesos complejos** en RingEX desafiantes, particularmente al navegar por los aspectos de configuración y administración.
- Los usuarios a menudo enfrentan **problemas de llamadas** con RingEX, incluyendo un seguimiento inadecuado de las llamadas y malas experiencias con el soporte al cliente.
- Los usuarios encuentran **difícil acceder al soporte al cliente** , lo que hace que las resoluciones sean más complicadas de lo necesario para problemas conocidos.
- Los usuarios encuentran las **opciones de configuración de administración poco intuitivas** , lo que hace que tareas como cambiar los mensajes de buzón de voz y la música de espera sean demasiado complejas.

#### What Are Recent G2 Reviews of RingEX?

**["People finally know who is handling the caller"](https://www.g2.com/es/survey_responses/ringex-review-13387394)**

**Rating:** 4.0/5.0 stars

_— Isla C._

[Read full review](https://www.g2.com/es/survey_responses/ringex-review-13387394)

**["Patients stopped saying they called when they actually didn't"](https://www.g2.com/es/survey_responses/ringex-review-13385378)**

**Rating:** 4.5/5.0 stars

_— Stacey R._

[Read full review](https://www.g2.com/es/survey_responses/ringex-review-13385378)

#### What Are G2 Users Discussing About RingEX?

- [¿Para qué se utiliza RingCentral MVP?](https://www.g2.com/es/discussions/what-is-ringcentral-mvp-used-for) - 1 upvote
- [¿Es bueno RingCentral?](https://www.g2.com/es/discussions/is-ringcentral-good) - 2 comments, 1 upvote
- [What are the three RingCentral plans products?](https://www.g2.com/es/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/es/discussions/what-is-ringcentral-office)

### [Avaya Unified Communications](https://www.g2.com/products/avaya-unified-communications/reviews)

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility. Core Capabilities Avaya Unified Communications encompasses a comprehensive set of features including: Voice & Calling: VoIP, call forwarding, transfer, conferencing, and multi-line support Messaging & Presence: Instant messaging, presence awareness (showing who is available, busy, or offline), and SMS/fax capabilities Video Conferencing: Browser-based HD video conferencing with screen sharing, annotation tools, and personalized meeting rooms Collaboration: Team workspaces, calendar integration, contact management, and third-party application integration Deployment Models Avaya offers multiple UC solutions to suit different organizational needs: Avaya Cloud Office is a cloud-based Unified Communications as a Service (UCaaS) platform providing phones, apps, messaging, conferencing, video, and team meeting capabilities in a single, flexible offering. Available in Standard, Premium, and Ultimate subscription tiers, it delivers streamlined global management with minimal IT overhead. Avaya IP Office Subscription supports both traditional Telephony Users and advanced UC Users. UC Users gain mobility features including softphone applications, video calling, instant messaging, presence capabilities, and integrations with Salesforce, Outlook, and Microsoft Teams. Avaya Aura is a communications platform that can be deployed on-premises, in private cloud, or in hybrid configurations, providing a robust foundation for voice, video, messaging, and collaboration with integration for modern collaboration tools. Avaya Aura Private Cloud offers cloud-hosted UC bundles—Essentials, Advanced, and Ultra—with capabilities including telephony, voicemail, instant messaging, team conferencing, mobility, and seamless integration with Microsoft Teams and Zoom. Avaya Managed Services provides dedicated support for organizations seeking operational simplification, with tiered UC offerings and ongoing vendor management. Key Benefits Unified Experience: Single interface for all communication modes reduces context-switching and improves productivity Mobility: Work from anywhere with secure mobile access and multi-device call management Scalability: Solutions for small teams to large enterprises with flexible subscription and licensing models Integration: Seamless compatibility with Microsoft Teams, Zoom, Salesforce, and other business-critical applications Security: Enterprise-grade security with device enrollment, call detail recording, and compliance features Cost Efficiency: Cloud-based options reduce capital infrastructure investment and IT management overhead Summary Avaya Unified Communications serves organizations seeking modern, integrated communication platforms that support hybrid and remote work, reduce communication silos, and enable employees to collaborate effectively from any location. Whether deployed on-premises, in the cloud, or in hybrid configurations, Avaya UC provides the flexibility, reliability, and feature richness enterprises require.

**Average Rating:** 4.2/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate Avaya Unified Communications?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Presentations:** 10.0/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Avaya Unified Communications?

- **Seller:** [Avaya](https://www.g2.com/sellers/avaya)
- **Year Founded:** 2000
- **HQ Location:** Morristown, NJ
- **Twitter:** @Avaya  
36,704 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb7b6b87b0fee52cbc9e0a2fcc8e720949ef23b4dac0afa2a3d3662f9753a20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494%2F&secure%5Burl_type%5D=linkedin_company_website)  
11,775 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 24% Medium

#### What Do G2 Reviewers Say About Avaya Unified Communications?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless communication features** of Avaya UCaaS, enhancing collaboration and connectivity across the board.
- Users value the **high level of customizability** in Avaya Unified Communications, enhancing their communication and productivity.
- Users value the **customization options** in Avaya UCaaS, enhancing communication efficiency and flexibility for their needs.
- Users find the **ease of use** of Avaya Unified Communications enhances efficiency, streamlining their communication processes.
- Users value the **easy implementation** of Avaya Unified Communications, appreciating its intuitive handling and setup process.

##### Cons

- Users often face **audio issues** with Avaya, leading to dropped calls and frustrating lag during video conferences.
- Users experience **audio problems** with Avaya, including missed calls and glitches, negatively impacting communication quality.
- Users express frustration with **call connectivity issues** , noting that configuration is critical to prevent errors and drops.
- Users face **call drops** and audio glitches with Avaya, impacting their communication experience significantly.
- Users frequently experience **connection issues** with Avaya, leading to dropped calls and audio glitches during communication.

#### What Are Recent G2 Reviews of Avaya Unified Communications?

**["superb"](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)**

**Rating:** 4.5/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)

**["Crystal-Clear Calls with Flexible Call Settings"](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)**

**Rating:** 5.0/5.0 stars

_— Jose Pablo P._

[Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)

### [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews)

Adobe Connect empowers you with the true potential of virtual technology to craft unforgettable stories. Utilize its adaptable platform to create and present exceptional virtual experiences for diverse audiences. Elevate your training sessions, webinars, and meetings, making them extraordinary while ensuring secure outreach beyond the ordinary. Create Genuine Connections: Redefine audience engagement by crafting immersive virtual experiences using robust storyboarding and engagement design tools. Global Outreach: Harness the genuine power of virtual communication to connect with audiences from various backgrounds and abilities worldwide. All-in-One Solution: Your search ends here. A unified platform to plan, execute, and monitor your events. We've got all your event workflows covered.

**Average Rating:** 4.0/5.0

**Total Reviews:** 918

#### How Do G2 Users Rate Adobe Connect?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10)
- **Presentations:** 8.9/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.6/10 (Category avg: 8.8/10)
- **Whiteboarding:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Adobe Connect?

- **Seller:** [Adobe](https://www.g2.com/sellers/adobe)
- **Year Founded:** 1982
- **HQ Location:** San Jose, CA
- **Twitter:** @Adobe  
956,842 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website)  
42,087 employees on LinkedIn®
- **Ownership:** NASDAQ:ADBE

#### Who Uses This Product?

- **Who Uses This:** Teacher, Instructor
- **Top Industries:** Higher Education, Primary/Secondary Education
- **Company Size:** 37% Medium, 33% Large

#### What Do G2 Reviewers Say About Adobe Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Adobe Connect, enhancing their virtual communication and project collaboration efficiently.
- Users appreciate the **robust features** of Adobe Connect for effective collaboration and presentation in virtual workspaces.
- Users commend the **excellent video quality** of Adobe Connect, enhancing their virtual meetings and collaboration effectively.
- Users value the **efficiency** of Adobe Connect, enhancing collaboration and presentation capabilities for seamless virtual teamwork.
- Users value the **high security** of Adobe Connect, ensuring confidentiality and controlled access during virtual meetings.

##### Cons

- Users find Adobe Connect to be **expensive for smaller organizations** , limiting access to essential features and functionality.
- Users find the **mobile app performance lacking** on phones and older laptops, preferring more functionality from desktop versions.
- Users experience **inconsistent audio and video quality** , and dislike limited mic access without purchasing the software for hosting.
- Users experience **admin control issues** that limit personal access and hinder effective participation in meetings.
- Users experience **application instability** on mobile devices and older laptops, leading to a frustrating experience.

#### What Are Recent G2 Reviews of Adobe Connect?

**["Share your stories and work projects using Adobe Connect's virtual communication features."](https://www.g2.com/survey_responses/adobe-connect-review-12717016)**

**Rating:** 5.0/5.0 stars

_— Amir S._

[Read full review](https://www.g2.com/survey_responses/adobe-connect-review-12717016)

**["Adobe Connect, a platform that helps you advance your projects and work goals."](https://www.g2.com/survey_responses/adobe-connect-review-11711543)**

**Rating:** 5.0/5.0 stars

_— Daniel K._

[Read full review](https://www.g2.com/survey_responses/adobe-connect-review-11711543)

#### What Are G2 Users Discussing About Adobe Connect?

- [What is Adobe Connect used for?](https://www.g2.com/discussions/what-is-adobe-connect-used-for) - 1 comment
- [What is step away in Adobe Connect?](https://www.g2.com/discussions/what-is-step-away-in-adobe-connect) - 1 comment
- [How do I use Adobe Connect?](https://www.g2.com/discussions/how-do-i-use-adobe-connect)
- [Is Adobe Connect free?](https://www.g2.com/discussions/is-adobe-connect-free) - 1 comment
- [What can Adobe Connect do?](https://www.g2.com/discussions/what-can-adobe-connect-do) - 1 comment

### [Gather](https://www.g2.com/products/gather-town-gather/reviews)

Gather is an AI-powered workspace that brings together meetings, chat, and context from all your teammates and apps. - All-in-one communication suite: Schedule meetings, join coworking sessions, and communicate async with rich chat—all in one integrated workspace. - The information you need in an instant: Get fast, accurate answers without wasting time in message threads and meetings. - Collaborate instantly: Forget scheduling and meeting links. Look around to find who’s free and start talking in seconds. - Create your ideal workspace in minutes: Move meeting rooms, organize team areas, and customize your space precisely how you need for maximum productivity. - Minimize distractions: You decide who gets your attention. Control what you see and hear, and show others when you're busy. - Connect your favorite apps: Bring live updates & app-specific context right into Gather. Try Gather free with your team. Your first 30 days are on us!

**Average Rating:** 4.8/5.0

**Total Reviews:** 319

#### How Do G2 Users Rate Gather?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Presentations:** 9.1/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.2/10 (Category avg: 8.8/10)
- **Whiteboarding:** 7.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Gather?

- **Seller:** [Gather.town](https://www.g2.com/sellers/gather-town)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, CA
- **Twitter:** @gather\_town  
14,153 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca290606fd9233f06956b88dc102d69cb69e56898cabb487a5d8b8cd85bea672&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgathertown&secure%5Burl_type%5D=linkedin_company_website)  
77 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CTO, Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 67% Small, 23% Medium

#### What Do G2 Reviewers Say About Gather?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **natural team collaboration** in Gather, enhancing connections and fostering a vibrant, interactive workspace.
- Users love how Gather fosters **a sense of connection** in remote work, allowing for spontaneous interactions and collaboration.
- Users praise the **ease of use** of Gather, finding it intuitive and simple to integrate into their workflow.
- Users love the **seamless remote collaboration** in Gather, making teamwork feel as natural and engaging as an in-person experience.
- Users appreciate the **playful and customizable interface** of Gather, enhancing collaboration and making remote work feel more connected.

##### Cons

- Users experience **slow performance** with Gather, especially on lower-end devices or slower internet, impacting usability and engagement.
- Users feel the **missing features** in Gather's V2 detract from the overall experience and usability.
- Users report a **steep learning curve** with Gather, making team onboarding and comfortable usage a challenge.
- Users experience **technical issues** with Gather, including performance problems on older devices and occasional connectivity glitches.
- Users experience **performance issues** on slower connections and devices, impacting usability and overall satisfaction with Gather.

#### What Are Recent G2 Reviews of Gather?

**["An Engaging Virtual Workspace for Seamless Remote Collaboration"](https://www.g2.com/survey_responses/gather-review-12908513)**

**Rating:** 4.0/5.0 stars

_— Jeni J._

[Read full review](https://www.g2.com/survey_responses/gather-review-12908513)

**["It Keeps Team Collaboration and Planning More Organized"](https://www.g2.com/survey_responses/gather-review-12928844)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/gather-review-12928844)

### [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews)

ClickMeeting is a feature-rich, browser-based webinar and online meeting platform, chosen and loved by thousands of marketers, salespeople, teachers, trainers, and managers worldwide. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It proves its worth as a multi-purpose application dedicated to managing and running various types of online events: • Online meetings – where up to 25 attendees can see, hear and talk to each other in one virtual conference room. • Live webinars – to present your content to a broader audience of up to 1000 attendees in real-time. • Automated webinars – to put your webinars on autopilot and win back your time in the process. • On-demand webinars – to let your audience watch your webinar recordings whenever they want. • Paid webinars – to sell access to your online courses and training sessions and to transform your expertise into a primary or additional source of revenue. • Huge virtual events – to scale up and stream your content to thousands of attendees with webcast technology. By choosing ClickMeeting, you don't have to worry about your and your users' data and privacy. As a European entity, ClickMeeting is required to act in accordance with GDPR - the most comprehensive catalog of information processing rules.

**Average Rating:** 4.2/5.0

**Total Reviews:** 269

#### How Do G2 Users Rate ClickMeeting?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Presentations:** 8.8/10 (Category avg: 8.9/10)
- **Participant Permissions:** 8.8/10 (Category avg: 8.8/10)
- **Whiteboarding:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ClickMeeting?

- **Seller:** [ClickMeeting](https://www.g2.com/sellers/clickmeeting)
- **Year Founded:** 2012
- **HQ Location:** Gdansk, Poland
- **Twitter:** @clickmeeting  
5,208 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02a58e78e5b05d25705d8051158647187809e4b856c004ac23c06f3a705d5c08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1514856%2F&secure%5Burl_type%5D=linkedin_company_website)  
78 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** E-Learning, Non-Profit Organization Management
- **Company Size:** 66% Small, 25% Medium

#### What Do G2 Reviewers Say About ClickMeeting?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ClickMeeting **easy to use** , enhancing event management with its simple interface and powerful features.
- Users appreciate the **intuitive interface and excellent support** of ClickMeeting, enhancing their webinar experience significantly.
- Users commend ClickMeeting for its **intuitive interface** , making hosting webinars easy even for non-tech-savvy individuals.
- Users commend the **reliability** of ClickMeeting, praising its smooth performance even with large audiences during webinars.
- Users appreciate the **prompt and helpful customer support** from ClickMeeting, enhancing their overall experience significantly.

##### Cons

- Users experience **connection issues** occasionally, impacting their ability to engage smoothly during meetings.
- Users often face **connectivity issues** that can disrupt the experience, affecting reliability and ease of use.
- Users find ClickMeeting's pricing to be **high** , especially for smaller businesses needing higher attendee limits.
- Users find **limited customization** options for design and branding on ClickMeeting, which can restrict personalization efforts.
- Users note the **missing features** on mobile compared to desktop and suggest improvements for event navigation.

#### What Are Recent G2 Reviews of ClickMeeting?

**["ClickMeeting: Easy, Feature-Rich Webinars with Powerful Automation and Great Support"](https://www.g2.com/survey_responses/clickmeeting-review-12899002)**

**Rating:** 5.0/5.0 stars

_— Marketing K._

[Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12899002)

**["Useful for Managing Webinars, Meetings, and Online Sessions"](https://www.g2.com/survey_responses/clickmeeting-review-12958095)**

**Rating:** 4.5/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12958095)

#### What Are G2 Users Discussing About ClickMeeting?

- [What is ClickMeeting used for?](https://www.g2.com/discussions/what-is-clickmeeting-used-for)
- [Which webinar software is the best?](https://www.g2.com/discussions/clickmeeting-which-webinar-software-is-the-best)
- [Is ClickMeeting safe?](https://www.g2.com/discussions/is-clickmeeting-safe)
- [How do I use ClickMeeting?](https://www.g2.com/discussions/how-do-i-use-clickmeeting)
- [What is ClickMeeting?](https://www.g2.com/discussions/what-is-clickmeeting)

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[Browse Video Conferencing Themes](/categories/video-conferencing/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated April 9, 2026

Video conferencing software enables online communication through audio calls, video meetings, and virtual seminars, offering built-in capabilities such as chat, screen sharing, and recording to support long-distance collaboration and reduce travel costs. These tools allow employees, partners, and customers to meet virtually from any location while maintaining consistent and effective communication.

### Core Capabilities of Video Conferencing Software

To qualify for inclusion in the Video Conferencing category, a product must:

- Provide online video and audio communication between two or more parties
- Allow video conference hosts to modify meeting specifications and invite guests
- Offer features such as screen sharing and chat within individual conferences
- Offer recording capabilities for future reference or presentations

### How Video Conferencing Software Differs from Other Tools

Video conferencing platforms reduce the need for in-person meetings by supporting both quick internal discussions and formal client sessions. Unlike broader collaboration or communication suites, these tools focus specifically on real-time visual and audio interaction. Some systems also integrate with related tools like [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) and [CRM Software](https://www.g2.com/categories/crm), syncing key business data to streamline follow-up actions and account updates.

### Insights from G2 on Video Conferencing Software

Based on category trends on G2, the convenience of eliminating travel, the ability to connect dispersed teams, and the improved consistency of client and internal communication stand out as primary benefits.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")](https://www.g2.com/products/google-workspace/reviews)[Google Workspace](https://www.g2.com/products/google-workspace/reviews)[4.6/5(48,206)](https://www.g2.com/products/google-workspace/reviews) | Integrated collaboration workspace | "Google Workspace Makes Engineering Documentation Accessible and Collaborative" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")](https://www.g2.com/products/microsoft-teams/reviews)[Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)[4.4/5(19,307)](https://www.g2.com/products/microsoft-teams/reviews) | Enterprise chat and meetings | "Microsoft Teams: Reliable Platform for Team Communication and Collaboration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ced7ac8079efaa2bfefdea53d11f54bb/cisco-webex-suite.png "Product Avatar Image")](https://www.g2.com/products/cisco-webex-suite/reviews)[Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews)[4.2/5(18,925)](https://www.g2.com/products/cisco-webex-suite/reviews) | Structured enterprise meetings | "Reliable video conferencing and project plaining suite" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image")](https://www.g2.com/products/zoom-workplace/reviews)[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)[4.5/5(56,603)](https://www.g2.com/products/zoom-workplace/reviews) | Easy video meetings with recording | "Zoom’s One-Click Reliability with Seamless Screen Sharing and Stable Quality" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56ab507fa7050ddf8f644e6e63d0ccea/jiomeet.png "Product Avatar Image")](https://www.g2.com/products/jiomeet/reviews)[JioMeet](https://www.g2.com/products/jiomeet/reviews)[4.4/5(609)](https://www.g2.com/products/jiomeet/reviews) | Simple video calls | "JioMeet Makes Project Calls Simple and Reliable" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae5d46296d0f8afa0fd352fc44bf419d/microsoft365.png "Product Avatar Image")](https://www.g2.com/products/microsoft365/reviews)[Microsoft 365](https://www.g2.com/products/microsoft365/reviews)[4.6/5(5,862)](https://www.g2.com/products/microsoft365/reviews) | Productivity suite with meeting access | "Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e79ca793b5194435a820f255cea120d4/goto-meeting.png "Product Avatar Image")](https://www.g2.com/products/goto-meeting/reviews)[GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews)[4.2/5(17,126)](https://www.g2.com/products/goto-meeting/reviews) | Simple remote meeting access | "Effortless Meetings with Exceptional Clarity" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd2cb7ce28768d6490870c9453edea61/amazon-chime.png "Product Avatar Image")](https://www.g2.com/products/amazon-chime/reviews)[Amazon Chime](https://www.g2.com/products/amazon-chime/reviews)[4.3/5(739)](https://www.g2.com/products/amazon-chime/reviews) | AWS-aligned meeting communication | "Effortless One-Click Meetings with Crisp Audio, Noise Suppression, and Transcripts" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f60536ec4900cf8411336a8b1315310/zoho-meeting.png "Product Avatar Image")](https://www.g2.com/products/zoho-meeting/reviews)[Zoho](https://www.g2.com/products/zoho-meeting/reviews)[4.5/5(1,257)](https://www.g2.com/products/zoho-meeting/reviews) | Webinars and online meetings | "Sharing my screen saves me from a lot of back-and-forth" |

* * *

Show More

### Video Conferencing Topics

- [What is Video Conferencing Software?](#what-is-video-conferencing-software)
- [What are the Common Features of Video Conferencing Software?](#what-are-the-common-features-of-video-conferencing-software)
- [What are the Benefits of Video Conferencing Software?](#what-are-the-benefits-of-video-conferencing-software)
- [Who Uses Video Conferencing Software?](#who-uses-video-conferencing-software)
- [Challenges with Video Conferencing Software ](#challenges-with-video-conferencing-software)
- [What are the top video conferencing software options for remote teams?](#what-are-the-top-video-conferencing-software-options-for-remote-teams)
- [What is the best video conferencing app for small businesses?](#what-is-the-best-video-conferencing-app-for-small-businesses)
- [How to Buy Video Conferencing Software ](#how-to-buy-video-conferencing-software)
- [Video Conferencing Software Trends](#video-conferencing-software-trends)

[
### Video Conferencing Topics
 Expand/Collapse ](#)
- [What is Video Conferencing Software?](#what-is-video-conferencing-software)
- [What are the Common Features of Video Conferencing Software?](#what-are-the-common-features-of-video-conferencing-software)
- [What are the Benefits of Video Conferencing Software?](#what-are-the-benefits-of-video-conferencing-software)
- [Who Uses Video Conferencing Software?](#who-uses-video-conferencing-software)
- [Challenges with Video Conferencing Software ](#challenges-with-video-conferencing-software)
- [What are the top video conferencing software options for remote teams?](#what-are-the-top-video-conferencing-software-options-for-remote-teams)
- [What is the best video conferencing app for small businesses?](#what-is-the-best-video-conferencing-app-for-small-businesses)
- [How to Buy Video Conferencing Software ](#how-to-buy-video-conferencing-software)
- [Video Conferencing Software Trends](#video-conferencing-software-trends)

## Learn More About Video Conferencing Software

### What is Video Conferencing Software?
 

Video conferencing software enables online communication for audio meetings, video meetings, and seminars, with built-in features such as chat, screen sharing, and recording. This software can be an incredibly flexible tool in a business’s software ecosystem. Video conferencing solutions eliminate the need for in-person attendance, adding convenience to daily schedules for all involved, improving client relationships, and ensuring open and consistent communication between teams.

 

These solutions can be used for internal check-ins, conference calls, external meetings, and presentations. Many video conferencing tools also offer additional functionality outside of video conferencing itself, providing file sharing and instant communication features that support collaboration within teams. Some video conferencing systems offer integrations with [marketing automation software](https://www.g2.com/categories/marketing-automation) and [CRM software](https://www.g2.com/categories/crm) to sync critical business data into relevant conferences and allow for streamlined follow-up communications and updates to contact accounts.

 

Outside of the straightforward video calling capability, many video conferencing products come with extensive feature sets that support collaboration and communication on several fronts. This can include the option for simple audio calling without video, whiteboarding and screen sharing, and call recording tools. Understanding which of these features the business might need outside of video conferencing is key to finding the best product.

 

### What are the Common Features of Video Conferencing Software?
 

The following are some core features within video conferencing software that enable users to communicate and collaborate in real time:

 

**Video calling:** Apart from face-to-face meetings, high-quality video calls are the next best thing for one-on-ones or team meetings. Video calling not only enhances collaboration but helps teams feel more connected when they are unable to meet in person.

 

**Audio calling** : Many video conferencing tools will offer the option to attend a video conference via audio only by joining via a dial-in number. These calls are akin to a typical phone call or phone system, and utilize VoIP software. Similarly, most products will give participants the option to join a conference call with either audio only or video and audio.

 

**Recording:** Products with this feature will allow users to record a video or audio conference call so it can be reviewed later. Some products will even host the recorded video within the platform with the option to download it to share either within or outside of the organization.

 

**Screen sharing:** This feature allows participants to share their screens alongside, or instead of, a webcam feed. [Screen sharing software](https://www.g2.com/categories/screen-sharing) is a great collaborative tool, especially for remote or hybrid teams that participate in frequent online meetings. 

 

**Document sharing:** Document sharing features will occasionally be built inside of a text chat function, but this is not a hard-and-fast rule. Some video conferencing software will offer straightforward document sharing without a text chat.

 

**Scheduling:** The ability to schedule meetings in-app comes with some video conferencing tools. Others will integrate with external scheduling or [calendar software](https://www.g2.com/categories/calendar).

 

**Text chat:** Some video conferencing tools provide a live text chat for participants to use alongside or instead of audio. These text chats can be recorded and referred to later. Some video conferencing products will allow for peer-to-peer or peer-to-group instant messaging outside of video meetings as well.

 

**Presentations:** While some video conferencing tools will allow for presentation hosting via integration with external [presentation software](https://www.g2.com/categories/presentation), others will allow users to build and present slideshows within the application.

 

**Subtitles and closed captions:** Some video conferencing products offer subtitles and closed captions, which is not only inclusive but allows global teams to reduce friction around language barriers or cultural differences. In some cases, live transcription may be available as well. However, the supported languages may differ from one product to another.

 

**Other Features of Video Conferencing Software:** [Hand Raising](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Presentations](https://www.g2.com/categories/video-conferencing/f/presentations), [Whiteboarding](https://www.g2.com/categories/video-conferencing/f/whiteboarding)

 

### What are the Benefits of Video Conferencing Software?
 

**Save costs:** Video conferencing software can be a financially beneficial tool as it can save users the costs associated with long distance and international calls. For businesses, this means no hiccups in communication for remote employees, potential prospects, or outside stakeholders, regardless of travel capability. Video conferencing software can also reduce travel costs by allowing employees to attend meetings from the comfort of their office. This can be especially useful for small businesses looking to grow without exorbitant travel costs.

 

Another financial benefit of some video conferencing platforms is the ability to utilize this software in replacement of traditional [webinar software](https://www.g2.com/categories/webinar). If a company needs to host a webinar or virtual event but doesn’t necessarily need all of the bells and whistles of a traditional webinar tool, using video conferencing software can result in substantial savings. Furthermore, savings can increase significantly if a company can get by on a free plan vs paid plan as many video conferencing tools offer free plans (with limitations, of course).

 

**Maximize time and resources:** By utilizing video conferencing software, colleagues can easily meet for a quick one-on-one or hold a last-minute virtual meeting. Others can boost team collaboration by screen sharing, file sharing, and using collaborative whiteboards—all without leaving their desks or having to book meeting rooms unnecessarily. This can save time and free up conference rooms for those who need them. 

 

**Empower remote and hybrid teams:** In addition to enhancing collaboration, video conferencing enables teams to work together while working remotely. Employees are no longer required to work from the same office building or even the same state, or country, for that matter. In a post-pandemic world that is shifting to remote and hybrid teams, video conferencing tools are critical for connection and collaboration. Additionally, these tools allow companies to pursue prospects outside of a specific location, which can boost talent acquisition.

 

### Who Uses Video Conferencing Software?

**Most businesses:** A variety of businesses and industries, regardless of size, can benefit from video conferencing tools. Client-facing businesses, such as consulting and advisory firms, legal firms, and other services providers, can leverage these tools as a means to reduce unnecessary travel and work with clients near and far. Video conferencing software is also used by growing businesses to expand their prospects and check in with employees, regardless of location. Even mid-market and enterprise-level businesses use video conferencing in their daily operations to connect with stakeholders and prospects.  

**Freelancers:** Many free video conferencing options are available as well, making them an appealing tool for small businesses, freelancers, and other self-employed individuals. Free versions of video conferencing offerings usually provide less extensive functionality and limit the number of participants, making these plans more suitable for single users or small teams.

**Schools:** Video conferencing tools are sometimes built into [online learning platforms](https://www.g2.com/categories/online-learning-platform) or [learning management systems](https://www.g2.com/categories/learning-management-system-lms) as a medium to connect teachers with their students. These offerings are more specialized to the online learning environment, often providing additional collaboration tools such as file sharing, polling, and whiteboarding capability to effectively simulate a physical learning space.

### Challenges with Video Conferencing Software 

Video conferencing solutions can come with their own set of challenges, including: 

**Call quality:** One of the most common issues with video conferencing software is call quality. While the software itself can be robust, the quality of the video or audio itself is highly dependent on the internet speed of the users involved. It’s critical to ensure that users have access to reliable internet when using video conferencing software to prevent potential frustration.

**Security concerns:** As with any software used for internal and confidential communication, buyers need to assess a product’s security protocol. While video conferencing tools have been the subject of security breaches in the past, vendors have taken steps to enhance meeting security, such as requiring passcodes to enter a meeting, implementing the use of waiting rooms, and strengthening administrative controls.

### What are the top video conferencing software options for remote teams?

For remote teams, the best video conferencing software offers reliability, strong collaboration features, and seamless integration across devices and tools. Based on G2 reviews, these platforms are top choices for distributed workforces:

- [Google Meet](https://www.g2.com/products/google-meet/reviews): A simple, browser-based solution that integrates with Google Workspace, offering real-time captions, screen sharing, and easy calendar-based scheduling for remote collaboration.
- [Skype](https://www.g2.com/products/skype/reviews): Known for its familiarity and ease of use, Skype supports HD video and chat for smaller teams needing a straightforward communication tool without added complexity.
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combines video conferencing, team chat, file sharing, and app integrations in one platform, ideal for remote teams already using Microsoft 365.
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Delivers consistently high-quality video and audio, along with breakout rooms, recordings, and strong security controls, making it a remote work staple for businesses of all sizes.

### What is the best video conferencing app for small businesses?

For everyday meetings and client calls, [small businesses](https://www.g2.com/categories/video-conferencing/small-business) value simplicity, reliability, and strong core features. According to G2 reviews, these tools deliver exactly that:

- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): A browser-based platform that offers secure video meetings, screen sharing, and webinar tools—well-suited for small teams looking for affordability and ease of use without sacrificing essential features.
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Provides HD video, built-in AI enhancements (like background noise removal), and whiteboarding tools, all in a scalable package that supports small businesses as they grow.
- [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Delivers crisp audio and video quality with Dolby Voice, along with meeting analytics and calendar integrations,ideal for small businesses prioritizing call clarity and professionalism.

### How to Buy Video Conferencing Software 

#### Requirements Gathering (RFI/RFP) for Video Conferencing Software

Whether a company is just starting to explore video conferencing software or looking for a more appropriate solution for its needs, G2.com can help inform buyers of the market and assist them in selecting the best software for their business.

The first step in deciding what kind of video conferencing software a buyer should look at is to assess the needs of the organization as a whole. Does the organization already use this kind of software? If so, what works and what doesn’t? Is this the first time the organization will be using video conferencing software? If that’s the case, buyers will need to determine how they plan to implement this software and whether or not their current systems are compatible. Some points to consider are:

**Company size:** Buyers will need to ensure that the products they are looking at will suit the size and need of the organization. When purchasing software, it’s important to ensure the product has the appropriate scalability to adapt to changing needs. 

**Integrations:** Many companies need to leverage adaptable solutions that easily fit into an existing software ecosystem. To ensure that a new product is adopted and properly utilized by employees, it’s critical to ensure that the new tool is compatible with a company’s devices and applications, such as calendars, [email software](https://www.g2.com/categories/email), [CRM software](https://www.g2.com/categories/crm), and [project management software](https://www.g2.com/categories/project-management). Additionally, buyers must confirm that the new conferencing system is compatible with existing technology such as room systems, mobile devices (iOS and Android), operating systems such as PC and Mac, as well as common web browsers such as Safari and Chrome. This will help to reduce any potential friction users frequently face when implementing new technology. 

#### Compare Video Conferencing Software Products

**Create a long list**

The first step to finding the perfect video conferencing software is to create a preliminary list of products that fit the buyer’s general needs. The next step is to narrow down the list by selecting specific features that are must haves or requirements for the buyer. G2.com provides information about the best video conferencing software, allowing buyers to filter options as well as user reviews to help narrow down the product list to a more relevant selection.

**Create a short list**

Creating a short list of products is an important step in the buying process. While it may be daunting to filter through various products, users can get help by utilizing G2’s compare feature. This feature will take products of choice and display them side by side so the buyer can easily determine which software ticks the important boxes on the list.

**Conduct demos**

Once the buyer has narrowed down the product list, the next step is to conduct a demo. Demos allow buyers to see a product and its features in more detail. To ensure a buyer gets the most out of a demo, it’s important to go in prepared. Buyers should have a business scenario ready that will fully test each product in consideration. Additionally, buyers should inquire about cost, vendor support, and any concerns they have about the product. Adequate preparation will make it easier for a buyer to compare products after the demos are completed.

#### Selection of Video Conferencing Software

**Choose a selection team**

Video conferencing software is very practical and widely used in many businesses. With that in mind, a good starting point would be to select three to five team members from various departments and seniority levels (such as IT, upper management, and associates) to be part of the selection team. The more varied the selection team is, the better a company can assess how well a product will meet its needs.

**Negotiation**

Once the selection team has narrowed down their software picks, it’s time to discuss customization options, pricing, and the type of support needed from the vendor. It’s always important to address pricing options, even when they are listed on a vendor’s website. Many software vendors will provide discounts and custom pricing options based on what the buyer is looking to purchase. 

**Final decision**

Once a buyer has made the final decision on a product and is ready to move forward with a purchase, it is recommended that they conduct a final demo, inquire about a trial run, and determine what the next steps are if the product doesn’t ultimately fit their needs. It's also important to look into the kind of support the vendor provides following implementation. Most vendors will provide customer support services, such as video chat, to ensure ease of use as well as a pleasant customer experience. These steps can provide a buyer with an additional sense of security and confidence when making a final decision.

### Video Conferencing Software Trends

**Focus on security and privacy**

Due to remote work and hybrid teams becoming more common, companies will begin to permanently rely on video conferencing software for everyday communications. As a result, privacy and security are becoming increasingly important to businesses. Following some well-known security concerns in 2020, such as the infamous [FBI warning](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) about hackers and the hijacking of online meetings, software vendors are continuing to implement changes to ensure customers are protected from outside threats. Features such as end-to-end encryption, passcodes, and multi-factor authentication are becoming more common across various video conferencing tools. 

**Enhanced user experience**

Vendors are utilizing advanced artificial intelligence (AI) and machine learning to enhance audio and video functionality and quality, which is vital now that so many people are working from home who rely on these tools daily. For example, natural language processing, a subset of AI, can automatically detect unwanted sounds, toning down the background noise for those who are not on mute and enhancing the speaker’s voice. Visually, computer vision is used to blur the user’s background or add a virtual backdrop, adjust color and lighting, and even touch up the user’s appearance. These advanced features take HD video conferencing solutions to a new level.