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Best ServiceNow Marketplace Apps

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

The ServiceNow Store apps category includes a diverse range of applications designed to extend the functionality of the ServiceNow platform. These apps cater to various industries and business needs, offering solutions that enhance compliance, streamline IT operations, improve customer service, and optimize asset management. By integrating seamlessly with ServiceNow, these applications provide specialized features such as automated regulatory updates, network security change management, system health monitoring, and privileged access control. They enable organizations to address specific challenges, improve operational efficiency, and ensure compliance with industry standards.

To qualify for inclusion in the ServiceNow Store Apps category, a product must:

Have features and use cases that do not fit into existing marketplace apps categories
Integrate seamlessly with the ServiceNow platform to enhance its core functionalities
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Featured ServiceNow Marketplace Apps At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
426 Listings in ServiceNow Store Apps Available
(3,715)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $24.90
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

    Users
    • Software Engineer
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • TeamViewer is a software for screen sharing and remote access, used for support work and communication.
    • Reviewers like TeamViewer for its reliable connection quality, strong security, ease of use, and the ability to quickly connect to remote devices, share screens, transfer files, and provide real-time support across different operating systems.
    • Users experienced occasional connection drops or performance issues on slower networks, high pricing for advanced or commercial use, and difficulties in managing a large list of clients.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TeamViewer Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    477
    Remote Access
    387
    Remote Control
    308
    Easy Access
    254
    Remote Work
    250
    Cons
    Connection Issues
    167
    Connectivity Issues
    135
    Slow Performance
    129
    Expensive
    120
    Remote Access Issues
    109
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TeamViewer features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    ServiceNow Integration
    Average: 8.8
    9.1
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Goppingen
    Twitter
    @TeamViewer
    48,358 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,701 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficienc

Users
  • Software Engineer
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • TeamViewer is a software for screen sharing and remote access, used for support work and communication.
  • Reviewers like TeamViewer for its reliable connection quality, strong security, ease of use, and the ability to quickly connect to remote devices, share screens, transfer files, and provide real-time support across different operating systems.
  • Users experienced occasional connection drops or performance issues on slower networks, high pricing for advanced or commercial use, and difficulties in managing a large list of clients.
TeamViewer Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
477
Remote Access
387
Remote Control
308
Easy Access
254
Remote Work
250
Cons
Connection Issues
167
Connectivity Issues
135
Slow Performance
129
Expensive
120
Remote Access Issues
109
TeamViewer features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
9.3
ServiceNow Integration
Average: 8.8
9.1
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
Goppingen
Twitter
@TeamViewer
48,358 Twitter followers
LinkedIn® Page
www.linkedin.com
2,701 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Pipelines is a cloud-based service within Microsoft's Azure DevOps suite that automates the processes of building, testing, and deploying software. It integrates continuous integration (CI) and

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Azure Pipelines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Deployment
    15
    Integrations
    14
    Automation
    13
    Implementation Ease
    11
    Cons
    Complexity
    10
    Learning Curve
    10
    Expensive
    6
    Confusing Interface
    5
    Learning Difficulty
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Pipelines features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    8.3
    Ease of Setup
    Average: 8.7
    10.0
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,084,579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Pipelines is a cloud-based service within Microsoft's Azure DevOps suite that automates the processes of building, testing, and deploying software. It integrates continuous integration (CI) and

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Enterprise
  • 35% Mid-Market
Azure Pipelines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Deployment
15
Integrations
14
Automation
13
Implementation Ease
11
Cons
Complexity
10
Learning Curve
10
Expensive
6
Confusing Interface
5
Learning Difficulty
4
Azure Pipelines features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
8.3
Ease of Setup
Average: 8.7
10.0
Value
Average: 8.8
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,084,579 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    39
    Ease of Use
    38
    Monitoring
    35
    Analytics
    32
    Features
    31
    Cons
    Learning Curve
    31
    Learning Difficulty
    22
    Expensive
    21
    Complex Configuration
    18
    Complexity
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    ServiceNow Integration
    Average: 8.8
    8.4
    Ease of Setup
    Average: 8.7
    9.3
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 24% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
39
Ease of Use
38
Monitoring
35
Analytics
32
Features
31
Cons
Learning Curve
31
Learning Difficulty
22
Expensive
21
Complex Configuration
18
Complexity
15
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.5
ServiceNow Integration
Average: 8.8
8.4
Ease of Setup
Average: 8.7
9.3
Value
Average: 8.8
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,610 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT
(703)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

    Users
    • Software Engineer
    • System Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 64% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • xMatters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    73
    Ease of Use
    64
    Alert Management
    59
    Notifications
    51
    Integrations
    45
    Cons
    Complexity
    35
    Learning Curve
    28
    Difficult Setup
    17
    Complex Setup
    16
    Integration Issues
    15
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • xMatters features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    9.3
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.4
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Vienna, VA
    Twitter
    @Everbridge
    4,789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,591 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMat

Users
  • Software Engineer
  • System Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 64% Enterprise
  • 25% Mid-Market
xMatters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
73
Ease of Use
64
Alert Management
59
Notifications
51
Integrations
45
Cons
Complexity
35
Learning Curve
28
Difficult Setup
17
Complex Setup
16
Integration Issues
15
xMatters features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
9.3
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.4
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2002
HQ Location
Vienna, VA
Twitter
@Everbridge
4,789 Twitter followers
LinkedIn® Page
www.linkedin.com
1,591 employees on LinkedIn®
(129)4.4 out of 5
View top Consulting Services for AWS Managed Services (AMS) Integration App
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and F

    Users
    • Consultant
    Industries
    • Information Technology and Services
    • Accounting
    Market Segment
    • 47% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Managed Services (AMS) Integration App Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Easy Integrations
    30
    Automation
    25
    Customer Support
    20
    Solutions
    19
    Cons
    Complexity
    29
    Expensive
    24
    Lack of Customization
    14
    Pricing Issues
    13
    Integration Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and F

Users
  • Consultant
Industries
  • Information Technology and Services
  • Accounting
Market Segment
  • 47% Small-Business
  • 33% Mid-Market
AWS Managed Services (AMS) Integration App Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Easy Integrations
30
Automation
25
Customer Support
20
Solutions
19
Cons
Complexity
29
Expensive
24
Lack of Customization
14
Pricing Issues
13
Integration Issues
11
AWS Managed Services (AMS) Integration App features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,835 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(2,498)4.4 out of 5
Optimized for quick response
View top Consulting Services for Talkdesk
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

    Users
    • Supervisor
    • Team Lead
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Talkdesk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    260
    Call Management
    154
    Efficiency
    147
    Helpful
    137
    Features
    132
    Cons
    Call Issues
    106
    Technical Issues
    70
    Notification Issues
    55
    Missing Features
    54
    Connection Issues
    53
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Talkdesk features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    9.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Talkdesk
    Company Website
    Year Founded
    2011
    HQ Location
    Palo Alto, CA
    Twitter
    @talkdesk
    6,983 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,353 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)—a new category and platform designed to automate the full complexity of modern customer journeys. CXA re

Users
  • Supervisor
  • Team Lead
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Talkdesk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
260
Call Management
154
Efficiency
147
Helpful
137
Features
132
Cons
Call Issues
106
Technical Issues
70
Notification Issues
55
Missing Features
54
Connection Issues
53
Talkdesk features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.4
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
9.5
Value
Average: 8.8
Seller Details
Seller
Talkdesk
Company Website
Year Founded
2011
HQ Location
Palo Alto, CA
Twitter
@talkdesk
6,983 Twitter followers
LinkedIn® Page
www.linkedin.com
1,353 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

    Users
    • Business Account Manager
    • Account Executive
    Industries
    • Internet
    • Marketing and Advertising
    Market Segment
    • 42% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tenfold Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Accuracy of Information
    1
    Call Management
    1
    CRM Integration
    1
    Integrations
    1
    Salesforce Integration
    1
    Cons
    Limited Features
    1
    Not Intuitive
    1
    Screen Issues
    1
    Slow Loading
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tenfold features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    0.0
    No information available
    9.0
    Ease of Setup
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,865 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,236 employees on LinkedIn®
    Ownership
    NASDAQ: LPSN
Product Description
How are these determined?Information
This description is provided by the seller.

Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to yo

Users
  • Business Account Manager
  • Account Executive
Industries
  • Internet
  • Marketing and Advertising
Market Segment
  • 42% Mid-Market
  • 30% Enterprise
Tenfold Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Accuracy of Information
1
Call Management
1
CRM Integration
1
Integrations
1
Salesforce Integration
1
Cons
Limited Features
1
Not Intuitive
1
Screen Issues
1
Slow Loading
1
Slow Performance
1
Tenfold features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
0.0
No information available
9.0
Ease of Setup
Average: 8.7
0.0
No information available
Seller Details
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,865 Twitter followers
LinkedIn® Page
www.linkedin.com
1,236 employees on LinkedIn®
Ownership
NASDAQ: LPSN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PagerDuty Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alert Notifications
    20
    Alerting System
    18
    Alert Management
    16
    Easy Integrations
    15
    Integrations
    15
    Cons
    Alert Issues
    10
    Expensive
    9
    Complexity
    8
    Pricing Issues
    7
    Setup Complexity
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PagerDuty features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    9.6
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    9.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PagerDuty
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, CA
    Twitter
    @pagerduty
    24,644 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,309 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incid

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 38% Enterprise
PagerDuty Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alert Notifications
20
Alerting System
18
Alert Management
16
Easy Integrations
15
Integrations
15
Cons
Alert Issues
10
Expensive
9
Complexity
8
Pricing Issues
7
Setup Complexity
7
PagerDuty features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
9.6
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
9.6
Value
Average: 8.8
Seller Details
Seller
PagerDuty
Company Website
Year Founded
2009
HQ Location
San Francisco, CA
Twitter
@pagerduty
24,644 Twitter followers
LinkedIn® Page
www.linkedin.com
1,309 employees on LinkedIn®
(374)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

    Users
    • Project Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 83% Enterprise
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nexthink Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Positive Experience
    43
    Insights
    38
    Issue Detection
    32
    Automation
    29
    Cons
    Difficult Learning
    26
    Learning Curve
    24
    Complexity
    22
    Expensive
    15
    Limited Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nexthink features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    ServiceNow Integration
    Average: 8.8
    8.3
    Ease of Setup
    Average: 8.7
    8.6
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nexthink
    Company Website
    Year Founded
    2004
    HQ Location
    Prilly, CH
    Twitter
    @NexthinkNews
    3,288 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,139 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix at scale issues impacting e

Users
  • Project Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 83% Enterprise
  • 12% Mid-Market
Nexthink Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Positive Experience
43
Insights
38
Issue Detection
32
Automation
29
Cons
Difficult Learning
26
Learning Curve
24
Complexity
22
Expensive
15
Limited Features
11
Nexthink features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.9
8.5
ServiceNow Integration
Average: 8.8
8.3
Ease of Setup
Average: 8.7
8.6
Value
Average: 8.8
Seller Details
Seller
Nexthink
Company Website
Year Founded
2004
HQ Location
Prilly, CH
Twitter
@NexthinkNews
3,288 Twitter followers
LinkedIn® Page
www.linkedin.com
1,139 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow's IT service management capabilities directly into Microsoft Teams. This integrati

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Enterprise
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Teams Notifications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Alerting System
    1
    Communication
    1
    Innovation
    1
    Installation Ease
    1
    Cons
    Delays
    1
    Screen Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Teams Notifications features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1995
    HQ Location
    Pune, Maharashtra
    Twitter
    @cybagesoftware
    248 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,268 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Teams Notifications is a ServiceNow application designed to enhance collaboration by integrating ServiceNow's IT service management capabilities directly into Microsoft Teams. This integrati

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Enterprise
  • 40% Mid-Market
Microsoft Teams Notifications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Alerting System
1
Communication
1
Innovation
1
Installation Ease
1
Cons
Delays
1
Screen Issues
1
Microsoft Teams Notifications features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Year Founded
1995
HQ Location
Pune, Maharashtra
Twitter
@cybagesoftware
248 Twitter followers
LinkedIn® Page
www.linkedin.com
9,268 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 65% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ManageEngine Endpoint Central Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    342
    Patch Management
    284
    Features
    226
    Software Deployment
    189
    Endpoint Management
    177
    Cons
    Missing Features
    106
    Feature Issues
    84
    Complexity
    72
    Patching Issues
    71
    Update Issues
    64
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Del Valle, Texas
    Twitter
    @manageengine
    7,897 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    581 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 65% Mid-Market
  • 24% Enterprise
ManageEngine Endpoint Central Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
342
Patch Management
284
Features
226
Software Deployment
189
Endpoint Management
177
Cons
Missing Features
106
Feature Issues
84
Complexity
72
Patching Issues
71
Update Issues
64
ManageEngine Endpoint Central features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.3
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Year Founded
2002
HQ Location
Del Valle, Texas
Twitter
@manageengine
7,897 Twitter followers
LinkedIn® Page
www.linkedin.com
581 employees on LinkedIn®
(636)4.5 out of 5
Optimized for quick response
View top Consulting Services for LogicMonitor
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

    Users
    • Infrastructure Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogicMonitor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    68
    Monitoring
    68
    Integrations
    43
    Real-time Monitoring
    43
    Alerting System
    41
    Cons
    Missing Features
    36
    Poor UI
    29
    Complexity
    25
    Limited Features
    25
    Poor UI Design
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogicMonitor features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    ServiceNow Integration
    Average: 8.8
    8.6
    Ease of Setup
    Average: 8.7
    8.9
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Santa Barbara, CA
    Twitter
    @logicmonitor
    12,528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,249 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business t

Users
  • Infrastructure Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Mid-Market
  • 30% Enterprise
LogicMonitor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
68
Monitoring
68
Integrations
43
Real-time Monitoring
43
Alerting System
41
Cons
Missing Features
36
Poor UI
29
Complexity
25
Limited Features
25
Poor UI Design
25
LogicMonitor features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
ServiceNow Integration
Average: 8.8
8.6
Ease of Setup
Average: 8.7
8.9
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2007
HQ Location
Santa Barbara, CA
Twitter
@logicmonitor
12,528 Twitter followers
LinkedIn® Page
www.linkedin.com
1,249 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 58% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Splunk AppDynamics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Cloud Services
    1
    Ease of Use
    1
    Easy Integrations
    1
    Integrations
    1
    Cons
    Billing Issues
    1
    Expensive
    1
    Inefficient Alert System
    1
    Poor Customer Support
    1
    Pricing Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Splunk AppDynamics features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    ServiceNow Integration
    Average: 8.8
    7.9
    Ease of Setup
    Average: 8.7
    8.8
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 58% Enterprise
  • 35% Mid-Market
Splunk AppDynamics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Cloud Services
1
Ease of Use
1
Easy Integrations
1
Integrations
1
Cons
Billing Issues
1
Expensive
1
Inefficient Alert System
1
Poor Customer Support
1
Pricing Issues
1
Splunk AppDynamics features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.6
ServiceNow Integration
Average: 8.8
7.9
Ease of Setup
Average: 8.7
8.8
Value
Average: 8.8
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,649 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TimeSheets is a comprehensive application designed to streamline time tracking and management within the ServiceNow platform. It enables organizations to efficiently monitor employee work hours, proje

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 59% Mid-Market
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • timeSheets Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Productivity Improvement
    7
    Solutions
    4
    Tracking
    4
    User Interface
    4
    Cons
    Lack of Customization
    5
    Integration Issues
    2
    Complexity
    1
    Limited Customization
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • timeSheets features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.6
    ServiceNow Integration
    Average: 8.8
    8.8
    Ease of Setup
    Average: 8.7
    8.5
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Abhra
    HQ Location
    Manchester, US
    Twitter
    @abhraInc
    417 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TimeSheets is a comprehensive application designed to streamline time tracking and management within the ServiceNow platform. It enables organizations to efficiently monitor employee work hours, proje

Users
No information available
Industries
No information available
Market Segment
  • 59% Mid-Market
  • 30% Small-Business
timeSheets Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Productivity Improvement
7
Solutions
4
Tracking
4
User Interface
4
Cons
Lack of Customization
5
Integration Issues
2
Complexity
1
Limited Customization
1
Limited Features
1
timeSheets features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.6
ServiceNow Integration
Average: 8.8
8.8
Ease of Setup
Average: 8.7
8.5
Value
Average: 8.8
Seller Details
Seller
Abhra
HQ Location
Manchester, US
Twitter
@abhraInc
417 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(367)4.6 out of 5
Optimized for quick response
View top Consulting Services for CrowdStrike Falcon Endpoint Protection Platform
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

    Users
    • Security Analyst
    • Cyber Security Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 47% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    84
    Security
    71
    Ease of Use
    69
    Threat Detection
    68
    Detection
    57
    Cons
    Expensive
    34
    Complexity
    25
    Learning Curve
    20
    Limited Features
    19
    Pricing Issues
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    ServiceNow Integration
    Average: 8.8
    9.1
    Ease of Setup
    Average: 8.7
    9.1
    Value
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    Sunnyvale, CA
    Twitter
    @CrowdStrike
    108,887 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,831 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster,

Users
  • Security Analyst
  • Cyber Security Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 47% Enterprise
  • 41% Mid-Market
CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
84
Security
71
Ease of Use
69
Threat Detection
68
Detection
57
Cons
Expensive
34
Complexity
25
Learning Curve
20
Limited Features
19
Pricing Issues
19
CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.9
8.9
ServiceNow Integration
Average: 8.8
9.1
Ease of Setup
Average: 8.7
9.1
Value
Average: 8.8
Seller Details
Company Website
Year Founded
2011
HQ Location
Sunnyvale, CA
Twitter
@CrowdStrike
108,887 Twitter followers
LinkedIn® Page
www.linkedin.com
10,831 employees on LinkedIn®