AWS Managed Services (AMS) Integration App Reviews & Product Details

I really appreciate how the AWS Managed Services (AMS) Integration App simplifies AWS management. It feels like having a streamlined operations system that just works, letting teams focus on innovation rather than routine tasks. The automation and integration capabilities save a ton of time and reduce effort. AMS Integration App plays nicely with a bunch of other AWS services and third-party tools, which really helps to streamline workflows and make everything talk to each other seamlessly. The automated patching, backup, and security compliance are big benefits for teams looking to simplify their AWS management. Plus, having AWS experts on hand is a huge plus. Review collected by and hosted on G2.com.

Honestly, while AMS Integration App is super powerful, there are a few areas where it could improve. Some users find the initial setup and configuration to be a bit complex, and the cost can add up, especially for smaller teams or projects. Plus, there might be some limitations when integrating with non-AWS tools or services. Also, some folks might wish for more customizable dashboards or more granular control over certain features. Review collected by and hosted on G2.com.

The most helpful thing about AWS Managed Services (AMS) Integration App is how it centralizes our AWS operation in one place. The interface is intuitive and straightforward, so i can quickly track incidents, changes and service requests without hopping between tools. Getting it up and running was smooth and the support team was always ready to guide me whenever i had questions. I use it few times a week and the range of features makes managing everything from incidents to service requests much easier. Integration with our excising workflows is seamless which saves times and make AWS operations more reliable and efficient overall. Review collected by and hosted on G2.com.

There isn't much to dislike, but if i had to point out something, it would be that some advanced features take a bit time to fully understand in the beginning. The dashboard cam feel slightly overwhelming until you get used t o it. Also occasional delays happen when syncing certain updates, which sometimes slow things down. These aren't major issues and once you get familiar with the system, it becomes easier to navigate and manage smoothly. Review collected by and hosted on G2.com.

In the 7 years I have used this service with two clients. I have found that these are what I like about the software service:

Reliability & Uptime – AWS has a reputation for keeping systems running with very little downtime. For companies, that kind of stability is gold.

Scalability – You can start small and grow to global scale without switching platforms. That elasticity is one of their biggest selling points.

Breadth of Services – From compute and storage to machine learning and IoT, AWS has a tool for just about every tech need. Review collected by and hosted on G2.com.

My two clients struggled with the complexity of the pricing structure. I agree with them. As a Project Manager who has to be very budget conscious, the bill can feel like solving a riddle. Costs scale fast if you’re not monitoring closely and that takes a lot of human capital resources to monitor it. Review collected by and hosted on G2.com.

AMS makes it easier to manage, monitor, and maintain AWS infrastructure without worrying about deep internal configurations. The automated patching, security, and compliance features save us a lot of time and keep our workloads reliable. It integrates well with other AWS services, and the support team is also helpful. Review collected by and hosted on G2.com.

AMS can feel a bit restrictive for developers who are used to full control over AWS services. Custom configurations sometimes require ticketing instead of self-service, which delays things. Pricing is also higher compared to managing AWS manually, especially for smaller workloads. Review collected by and hosted on G2.com.

What I liked best about it was how it connected ServiceNow with AWS operations, allowing incidents, change requests, and deployments to flow automatically between the two systems.

At Twoosk, this meant we could manage our AWS infrastructure directly through familiar ServiceNow workflows, reducing manual work, improving visibility and ensuring every operational action was logged and compliant. It turned what used to be a fragmented DevOps process into one well-governed pipeline. Review collected by and hosted on G2.com.

The main dislike was that it sometimes felt overly rigid and process-heavy, especially for teams used to agile or lightweight deployment methods Review collected by and hosted on G2.com.

It allows your IT and operations teams to use their existing ITSM tool (like ServiceNow) to manage Change Requests (CRs), Incidents, and Events for the AMS environment. This eliminates the need to switch between different consoles or learn new interfaces, which significantly optimizes existing workflows Review collected by and hosted on G2.com.

AMS (and consequently the integration) can be viewed as a somewhat restrictive service for developers or teams accustomed to having full, direct control over AWS services. Certain non-standard configurations or changes may require raising a ticket with the AMS team, which can introduce delays compared to self-service in the native AWS console. Review collected by and hosted on G2.com.

AWS Managed Services (AMS) Integration App offers numerous benefits, including streamlined management of AWS infrastructure, enhanced security through automated compliance, and reduced operational overhead. It enables organizations to focus on their core business while AMS handles routine tasks like scaling, backup, and patching efficiently. Review collected by and hosted on G2.com.

nothing. AWS provides everything that I need especially in my work. Review collected by and hosted on G2.com.

i love its automatic incident resolution and ease of integration, i also love the resource tracking so its not hard on the company accounts. very easy implemtation. customer support is best always got help on time and as i'm a developer it enables me to automate things which saves time, have started using it recently this month Review collected by and hosted on G2.com.

i don't dislike anything much but if i have to point out something , i would say the initial setup is time consuming but once setup there are no more issues like such Review collected by and hosted on G2.com.

The Software became very useful while i was working on my application . I the cloud infrastructure .The ease of implementation was easy as you only have to know the basics of cloud deployment .The autoscaling feature relieved me from a responsibility of updating my resources size. The i have a great trust in the product due to the brand name of Amazon . Since aws cloud is a mainstream brand , because of that integration with most of the software is easy . I didn't need customer support yet but i am very confident in the service of aws managed service . Review collected by and hosted on G2.com.

Since i am a beginner and when i have to use it the cost of the software is very high for an individual and also it does not let me have full control over the infrastructure . Review collected by and hosted on G2.com.

AWS managed services is very good service provider. It is one of the best services. It provides the managed server solutions, email and database also. Review collected by and hosted on G2.com.

AWS managed services lacks some features like easy connection. Review collected by and hosted on G2.com.