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Cornerstone Practice Management

By IDEXX Laboratories

3.8 out of 5 stars

How would you rate your experience with Cornerstone Practice Management?

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Cornerstone Practice Management Reviews & Product Details

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Cornerstone Practice Management Reviews (62)

Reviews

Cornerstone Practice Management Reviews (62)

3.8
62 reviews

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Brook W.
BW
Practice Manager
Small-Business (50 or fewer emp.)
"Cornerstone Practice Management review from conversion"
What do you like best about Cornerstone Practice Management?

There was not any feature that I cared for with this program. It was outdated and archaic. Inventory was difficult to manage. There is nothing really good to say about this product. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

Everything!! I did not like any of the features. It was incredibly difficult to track inventory, the time clock was horrible. Trying to accomplish regular updates would crash the system. Review collected by and hosted on G2.com.

Kevin P.
KP
Account Executive
Enterprise (> 1000 emp.)
"Cornerstone PIMS Worth It If You MUST Own Your Server!"
What do you like best about Cornerstone Practice Management?

I like Cornerstone because my practice will never outgrow it Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

It's a beast that has so many features I will never learn them all. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Mid-Market (51-1000 emp.)
"The new updates make it SO SIMPLE"
What do you like best about Cornerstone Practice Management?

The best feature I have recently found is the ability to edit your main icons on the top toolbar. For instance, working in a boarding facility versus an animal hospital, I don't utilize the prescriptions options and it's much more streamlined to only see the tools I need. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

The tab-only feature is still difficult to get used to after spending literally my entire life using the enter key in order to move on to the next option or send something through instead. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Efficient enough for what I do"
What do you like best about Cornerstone Practice Management?

Ease of scheduling and managing client/patient records. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

Difficulty with certain types of transactions or tasks within a transaction, such as overriding prices or editing a posted invoice. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Small-Business (50 or fewer emp.)
"Easy to use"
What do you like best about Cornerstone Practice Management?

Does a lot but is easy to use. Can handle a large practice easily. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

Sometimes it runs a little slow. I’ve experienced this in several practices. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Annoying at first but great program "
What do you like best about Cornerstone Practice Management?

Very easy to search up a client in multiple ways with only having to change screens once. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

Enter is the worse key to hit. Takes awhile to get used to that. Tab key becomes your best friend with the system pretty quickly. If you hit one wrong key you can lose everything you were working on it's a huge pain in the ass Review collected by and hosted on G2.com.

Heather B.
HB
Court Monitor
Mid-Market (51-1000 emp.)
"Great software"
What do you like best about Cornerstone Practice Management?

Easy to use for a multi manager practice! Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

If one manager has a request open, the other cannot see what they are currently doing until it is saved and they reopen it. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Enterprise (> 1000 emp.)
"Probably not the best out there"
What do you like best about Cornerstone Practice Management?

After using the software for a length of time, you get the hang of it. It creates invoices, tracks appointments, runs accounting tasks, and connects directly to your IDEXX results for easy access. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

The usability of this software can significantly improve. In general, it is not the most user friendly and you find yourself closing out of arbitrary windows just to get one task completed (check-in, check-out, run invoice, print labels, etc..). It's nearly impossible to create a patient history report without your internal communications on there, unless you manually delete them. Which, for patients with a lengthy history, is going to take you ages. Review collected by and hosted on G2.com.

Erica K.
EK
Licensed Veterinary Technician
Veterinary
Small-Business (50 or fewer emp.)
"My Cornerstone Review"
What do you like best about Cornerstone Practice Management?

I love that Cornerstone is synced with Idexx. It is a huge help when the blood work automatically gets send to the in-house blood machines and it uploads results into the patient file. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

I do not like that there can only be four patient clipboards open at one time. When you have six exam rooms that require you to work on their PVL's, it is an inconvenience. This is a fairly recent change, as it was never like that before. Huge mistake implementing. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Small-Business (50 or fewer emp.)
"Great for veterinary work if you get the extra capab"
What do you like best about Cornerstone Practice Management?

Great in having multiple windows open. You can view a patients file without having to close a window. It’s user friendly. If you have any questions there’s always sus to find the answer. Review collected by and hosted on G2.com.

What do you dislike about Cornerstone Practice Management?

I dislike that there’s certain features you can’t do unless you pay more or buy that package. Sometimes it’s a feature we wouldn’t use often and we can still go without it but it just makes it harder. For example when a patient is boarding for a couple days, we have to set the appointment each individual day, I wish there was a way to schedule for multiple days at once. Review collected by and hosted on G2.com.

Pricing

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