Cornerstone Practice Management Reviews & Product Details

Does a lot but is easy to use. Can handle a large practice easily. Review collected by and hosted on G2.com.

Sometimes it runs a little slow. I’ve experienced this in several practices. Review collected by and hosted on G2.com.

Very easy to search up a client in multiple ways with only having to change screens once. Review collected by and hosted on G2.com.

Enter is the worse key to hit. Takes awhile to get used to that. Tab key becomes your best friend with the system pretty quickly. If you hit one wrong key you can lose everything you were working on it's a huge pain in the ass Review collected by and hosted on G2.com.

Easy to use for a multi manager practice! Review collected by and hosted on G2.com.

If one manager has a request open, the other cannot see what they are currently doing until it is saved and they reopen it. Review collected by and hosted on G2.com.

After using the software for a length of time, you get the hang of it. It creates invoices, tracks appointments, runs accounting tasks, and connects directly to your IDEXX results for easy access. Review collected by and hosted on G2.com.

The usability of this software can significantly improve. In general, it is not the most user friendly and you find yourself closing out of arbitrary windows just to get one task completed (check-in, check-out, run invoice, print labels, etc..). It's nearly impossible to create a patient history report without your internal communications on there, unless you manually delete them. Which, for patients with a lengthy history, is going to take you ages. Review collected by and hosted on G2.com.

I love that Cornerstone is synced with Idexx. It is a huge help when the blood work automatically gets send to the in-house blood machines and it uploads results into the patient file. Review collected by and hosted on G2.com.

I do not like that there can only be four patient clipboards open at one time. When you have six exam rooms that require you to work on their PVL's, it is an inconvenience. This is a fairly recent change, as it was never like that before. Huge mistake implementing. Review collected by and hosted on G2.com.

IDEXX support is hands down the best in the field. Cornerstone is always evolving. Review collected by and hosted on G2.com.

It was hard to pick up at first. But fortunately IDEXX learning center has a valuable training program to get started learning how to navigate. Review collected by and hosted on G2.com.

Easy to access patient data and ability to link work flow . Helps with inventory and PVL Review collected by and hosted on G2.com.

WeI would like to be able to identify pts through client access.. whenever clients are distraught during an emergency sometimes it's tough to get all necessary information from them.. using numbers from caller ID or owners speaking quickly and excitably you may misspell their name or find that you have multiple clients with the same name..the client list does not list their pets name.. Review collected by and hosted on G2.com.

Overall the software works well, sometimes has some glitches or lack of capability. New updates have improved the use with features like “favorites” or “most used” Review collected by and hosted on G2.com.

The software sometimes crashes. The shortcuts don’t always work such as copy/paste Review collected by and hosted on G2.com.

What I like best is how well it functions in connection with IDEXX and submitting labs to them. Review collected by and hosted on G2.com.

The layout of patient charts, especially the way that prescriptions show up, seems bulky and counterintuitive. The entire software makes me feel like I’m searching for things for far too long before finding them, and there aren’t enough shortcuts available. Review collected by and hosted on G2.com.

Cornerstone seems to be an all encompassing Practice management software. I also appreciate how it interfaces extremely well with all the Idexx equipment and online resources. Review collected by and hosted on G2.com.

To do anything that is not the out of the box option or setup by Idexx with the initial install is very difficult with a very high learning curve. Review collected by and hosted on G2.com.

Very easy to use. This was my first experience with veterinary practice software and I have found it very user friendly. I have used Cornerstone for over 4 years in the practice I currently work for and I have really never had any issues. It makes scheduling convenient both for us as an office and for our clients. Review collected by and hosted on G2.com.

Sometimes stops working for a very short amount of time, then resolves issues itself. Review collected by and hosted on G2.com.

It's intuitively-based, meaning a new user can jump right in w/ minimal instruction. The physical-exam template can be customized for the needs of the practice. The whiteboard feature makes administering treatments accurately and w/o being missed on a patient's invoice. But, to me, the feature I like and use the most is the messaging feature which makes follow-up and communication amongst staff a breeze. Review collected by and hosted on G2.com.

Nothing, really. It's the EMR that as an associate I've encountered the most. Review collected by and hosted on G2.com.

The online tutorials really do help! It outlines every part of the software and makes it extremely easy to use, very easy to look up patients and treatments that they need as well as who is in hospital, who is boarding, due to board etc. Review collected by and hosted on G2.com.

Taking payments can be slightly difficult if you accidentally enter the wrong method of payment, ie a visa as opposed to a mastercard, if you have to go in and change it it can be a pain. Review collected by and hosted on G2.com.

Easy to use,fast and dont take up much space.they are very nice looking and if need help with anything can always het through to speak to someone .Always plesent to talk to and helpful. Review collected by and hosted on G2.com.

I dislike the fact that you can not run more than one sample.It would speed things along and would just cut the wait time down . Review collected by and hosted on G2.com.

What is helpful is that there are many tools to navigate and interacte within cornerstone but it is organized well. Review collected by and hosted on G2.com.

Maybe it is my clinic's computers, but it crashes so often! Also when processing payment it seems like 20 steps just to get there. Review collected by and hosted on G2.com.

Cornerstone can be a basic SOAP format, very easy to find what you are looking for. Not too many options/buttons to click on one page. As a relief vet that has to adapt to different programs, this is the easiest to learn quickly. Review collected by and hosted on G2.com.

I dislike that once the record is finalized, there needs to be an addendum made to add to the initial SOAP Review collected by and hosted on G2.com.

It is user friendly for the most part... Review collected by and hosted on G2.com.

Information is hard to find sometimes... Review collected by and hosted on G2.com.

THE REMINDER SYSTEM!!! I love it so much. Review collected by and hosted on G2.com.

My boss overused the ability to generate pop-up reminders. I think it made him feel powerful. But every simple little task took 3X longer because I had to get through more popups than the 90's internet. Also there should be the ability to make an estimate/treatment plan without having to make an acocunt and set up all their personal info. Because customers who are shopping around do NOT have the patience for that. So we'd use a fake account. But then when they came back for services, the treatment plan was not transferable to their account. Printing out patient records should be easier by allowing you to save which types of info you want included instead of having to select it each time. Simple printout needed for vaccines given with dates they were administered and due dates (people needed this all the time to give to kennels, groomers etc and they never understood the reminder due dates). Check-in process was so cumbersome but that's my boss' fault, not yours. Review collected by and hosted on G2.com.

Cornerstone is well organized and easy to work with Review collected by and hosted on G2.com.

There are some minor frustrations with the cornerstone system like not being able to have an overview for history tab - instead you have to click through multiple tabs to figure out a full history Review collected by and hosted on G2.com.

Easy navigation for main uses like invoicing, patient info. Review collected by and hosted on G2.com.

There are a lot of uses for Cornerstone that I am still learning about. Our clinic just discovered Whiteboard after having Cornerstone for 7+ years. No proper training. Review collected by and hosted on G2.com.

Fairly easy to customize to your needs. Straight forward use once it is customized. Review collected by and hosted on G2.com.

Too many steps to complete simple tasks, such as printing labels. Review collected by and hosted on G2.com.

You can have multiple owners on each account. The newset upgrade made estimates easier to put together. Review collected by and hosted on G2.com.

The software freezes frequently and invoices get lost. Randomly doesn't add the prescriptions to the PVL. The searching for inventory items in the software doesn't make sense, as sometimes the product just doesn't show up. Review collected by and hosted on G2.com.

I like how intuitive the interface is to work with Review collected by and hosted on G2.com.

I don’t like some of the wording on some of the drop down menus for running tests Review collected by and hosted on G2.com.

This software is easy to learn and has many extra features Review collected by and hosted on G2.com.

Some features are hard to find and the inventory system is confusing Review collected by and hosted on G2.com.

All inclusive PMS - client/patient management, inventory, boarding, treatment Review collected by and hosted on G2.com.

Multiple ways to do things can cause confusion or important missteps Review collected by and hosted on G2.com.