# Cornerstone Practice Management Reviews **Vendor:** IDEXX Laboratories **Category:** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 63 ## About Cornerstone Practice Management Cornerstone Software is seriously integrated and totally future-proof. It offers superior, secure, and simple integration with more apps, services, and products than any other veterinary practice software. Maximum efficiency to minimize frustration and missed charges, with a single point of entry for veterinary apps, saving staff time. Backed by a team committed to your success now and into the future, with dedicated, white-glove training and support. ## Cornerstone Practice Management Reviews ### 1. Essential Tool That Elevates Daily Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Zoe W. | CSR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Cornerstone Practice Management?** Cornerstone proved to be indispensable in my daily routine. **What do you dislike about Cornerstone Practice Management?** This software can be difficult to learn and sometimes confusing to use. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** I'm not sure. ### 2. Cornerstone Practice Management review from conversion **Rating:** 0.0/5.0 stars **Reviewed by:** Brook W. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Cornerstone Practice Management?** There was not any feature that I cared for with this program. It was outdated and archaic. Inventory was difficult to manage. There is nothing really good to say about this product. **What do you dislike about Cornerstone Practice Management?** Everything!! I did not like any of the features. It was incredibly difficult to track inventory, the time clock was horrible. Trying to accomplish regular updates would crash the system. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Nothing, I complained they did nothing so we switched our vet management software. ### 3. Cornerstone PIMS Worth It If You MUST Own Your Server! **Rating:** 2.5/5.0 stars **Reviewed by:** Kevin P. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Cornerstone Practice Management?** I like Cornerstone because my practice will never outgrow it **What do you dislike about Cornerstone Practice Management?** It's a beast that has so many features I will never learn them all. **Recommendations to others considering Cornerstone Practice Management:** There are MANY choices available, but if you're looking for the most complete PIMS and are more comfortable owning your server and sodtware as opposed to having your data in the cloud, there is no better choice than Cornerstone. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It's great for providing estimates for clients, and they are easily adjustable. Referral letters can be automatically generated for Specialists. It's also great for tracking inventory and payroll. ### 4. The new updates make it SO SIMPLE **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Cornerstone Practice Management?** The best feature I have recently found is the ability to edit your main icons on the top toolbar. For instance, working in a boarding facility versus an animal hospital, I don't utilize the prescriptions options and it's much more streamlined to only see the tools I need. **What do you dislike about Cornerstone Practice Management?** The tab-only feature is still difficult to get used to after spending literally my entire life using the enter key in order to move on to the next option or send something through instead. **Recommendations to others considering Cornerstone Practice Management:** Just make sure that the newest version is available to you. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Using this software is much more efficient and effective at keeping patient or client records than having a manual copy in a Manila folder stuffed in the back of a file cabinet. It's makes checking clients in and out or searching for or adding clients a breeze. ### 5. Efficient enough for what I do **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2018 **What do you like best about Cornerstone Practice Management?** Ease of scheduling and managing client/patient records. **What do you dislike about Cornerstone Practice Management?** Difficulty with certain types of transactions or tasks within a transaction, such as overriding prices or editing a posted invoice. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It's been easy to save balances for clients to pay at a later time and make partial payments. I also realized how easy it is to transfer patient data to new client files. ### 6. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about Cornerstone Practice Management?** Does a lot but is easy to use. Can handle a large practice easily. **What do you dislike about Cornerstone Practice Management?** Sometimes it runs a little slow. I’ve experienced this in several practices. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It helps efficiently schedule patients and integrates with the in house lab equipment and our reference lab. ### 7. Annoying at first but great program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about Cornerstone Practice Management?** Very easy to search up a client in multiple ways with only having to change screens once. **What do you dislike about Cornerstone Practice Management?** Enter is the worse key to hit. Takes awhile to get used to that. Tab key becomes your best friend with the system pretty quickly. If you hit one wrong key you can lose everything you were working on it's a huge pain in the ass **Recommendations to others considering Cornerstone Practice Management:** Can be a decent system, the only problem is it's not easy to learn expshelly if youre not used to the software. Takes some time to learn and there are easier systems out there now that are better than this. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Sometimes are lab results do not synchronize up with cornerstone. Pain when clients call about results. ### 8. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Heather B. | Court Monitor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2019 **What do you like best about Cornerstone Practice Management?** Easy to use for a multi manager practice! **What do you dislike about Cornerstone Practice Management?** If one manager has a request open, the other cannot see what they are currently doing until it is saved and they reopen it. **Recommendations to others considering Cornerstone Practice Management:** You won’t regret it! **What problems is Cornerstone Practice Management solving and how is that benefiting you?** This software saves us a lot of time instead of using paper. ### 9. Probably not the best out there **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Cornerstone Practice Management?** After using the software for a length of time, you get the hang of it. It creates invoices, tracks appointments, runs accounting tasks, and connects directly to your IDEXX results for easy access. **What do you dislike about Cornerstone Practice Management?** The usability of this software can significantly improve. In general, it is not the most user friendly and you find yourself closing out of arbitrary windows just to get one task completed (check-in, check-out, run invoice, print labels, etc..). It's nearly impossible to create a patient history report without your internal communications on there, unless you manually delete them. Which, for patients with a lengthy history, is going to take you ages. **Recommendations to others considering Cornerstone Practice Management:** Training for Cornerstone might need extra time and patience if your new employees have never used it before. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It helps front desk staff perform their responsibilities. Track and confirm appointments, generates lab results, runs your customer invoices, payments and creates internal communication logs. ### 10. My Cornerstone Review **Rating:** 4.0/5.0 stars **Reviewed by:** Erica K. | Licensed Veterinary Technician, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Cornerstone Practice Management?** I love that Cornerstone is synced with Idexx. It is a huge help when the blood work automatically gets send to the in-house blood machines and it uploads results into the patient file. **What do you dislike about Cornerstone Practice Management?** I do not like that there can only be four patient clipboards open at one time. When you have six exam rooms that require you to work on their PVL's, it is an inconvenience. This is a fairly recent change, as it was never like that before. Huge mistake implementing. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It is very simple to make a medical note, and it has come in handy on many occasions when dealing with a problem in our office. ### 11. Great for veterinary work if you get the extra capab **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Cornerstone Practice Management?** Great in having multiple windows open. You can view a patients file without having to close a window. It’s user friendly. If you have any questions there’s always sus to find the answer. **What do you dislike about Cornerstone Practice Management?** I dislike that there’s certain features you can’t do unless you pay more or buy that package. Sometimes it’s a feature we wouldn’t use often and we can still go without it but it just makes it harder. For example when a patient is boarding for a couple days, we have to set the appointment each individual day, I wish there was a way to schedule for multiple days at once. **Recommendations to others considering Cornerstone Practice Management:** It’s a good program but it does help to get some of the additional packages or software capabilities. What I really like is that if you ever have a question, the question can be answered. There is a help feature and a phone number. Sometimes there’s features I didn’t know it had so it helps to learn about the software. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** I don’t know how we would function without a software like cornerstone. We make our appointments through there and all patient information is on there. It saves a ton of paper. ### 12. Very good Practice Management software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Cornerstone Practice Management?** IDEXX support is hands down the best in the field. Cornerstone is always evolving. **What do you dislike about Cornerstone Practice Management?** It was hard to pick up at first. But fortunately IDEXX learning center has a valuable training program to get started learning how to navigate. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Connection to lab machines makes results transfer instantly and without the headache of having to manually input. Which saves time! ### 13. Lot of bugs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Cornerstone Practice Management?** It is relatively easy to use once you learn the system **What do you dislike about Cornerstone Practice Management?** It seems to crash quite often, and doesn’t always pull up certain prompts automatically when it should **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It can make work more frustrating because of how often we have problems with it loading ### 14. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Cass S. | Licensed Veterinary Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2019 **What do you like best about Cornerstone Practice Management?** Easy to access patient data and ability to link work flow . Helps with inventory and PVL **What do you dislike about Cornerstone Practice Management?** WeI would like to be able to identify pts through client access.. whenever clients are distraught during an emergency sometimes it's tough to get all necessary information from them.. using numbers from caller ID or owners speaking quickly and excitably you may misspell their name or find that you have multiple clients with the same name..the client list does not list their pets name.. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Inventory is it's best feauture .. I will say that working in multiple practices using cornerstone it's never utilized to it's Max potential ### 15. Cornerstone for veterinary practice **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Cornerstone Practice Management?** Overall the software works well, sometimes has some glitches or lack of capability. New updates have improved the use with features like “favorites” or “most used” **What do you dislike about Cornerstone Practice Management?** The software sometimes crashes. The shortcuts don’t always work such as copy/paste **What problems is Cornerstone Practice Management solving and how is that benefiting you?** N/a ### 16. Cornerstone Review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2019 **What do you like best about Cornerstone Practice Management?** What I like best is how well it functions in connection with IDEXX and submitting labs to them. **What do you dislike about Cornerstone Practice Management?** The layout of patient charts, especially the way that prescriptions show up, seems bulky and counterintuitive. The entire software makes me feel like I’m searching for things for far too long before finding them, and there aren’t enough shortcuts available. **Recommendations to others considering Cornerstone Practice Management:** Get Avimark! **What problems is Cornerstone Practice Management solving and how is that benefiting you?** I’m not sure that Cornerstone has really solved any problems for me. Having transitioned to Cornerstone from Avimark, I can say that Avimark definitely solved more problems on a daily basis for me. ### 17. Veterinary Assistant/IT Support **Rating:** 3.5/5.0 stars **Reviewed by:** Victor J. | Contrator, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2019 **What do you like best about Cornerstone Practice Management?** Cornerstone seems to be an all encompassing Practice management software. I also appreciate how it interfaces extremely well with all the Idexx equipment and online resources. **What do you dislike about Cornerstone Practice Management?** To do anything that is not the out of the box option or setup by Idexx with the initial install is very difficult with a very high learning curve. **Recommendations to others considering Cornerstone Practice Management:** Document Everything, don't be afraid to bug Idexx to expand Cornerstones use for challenges you might have in your practice **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Lab reports, POS functions, case managment, boarding facility ### 18. Cornerstone in small animal practice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2019 **What do you like best about Cornerstone Practice Management?** Very easy to use. This was my first experience with veterinary practice software and I have found it very user friendly. I have used Cornerstone for over 4 years in the practice I currently work for and I have really never had any issues. It makes scheduling convenient both for us as an office and for our clients. **What do you dislike about Cornerstone Practice Management?** Sometimes stops working for a very short amount of time, then resolves issues itself. **Recommendations to others considering Cornerstone Practice Management:** Worth trying **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Able to access patient charts very quickly. Access to lab work, billing, and scheduling all in one place. ### 19. The best, especially for especially for multi-dvm practices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2019 **What do you like best about Cornerstone Practice Management?** It's intuitively-based, meaning a new user can jump right in w/ minimal instruction. The physical-exam template can be customized for the needs of the practice. The whiteboard feature makes administering treatments accurately and w/o being missed on a patient's invoice. But, to me, the feature I like and use the most is the messaging feature which makes follow-up and communication amongst staff a breeze. **What do you dislike about Cornerstone Practice Management?** Nothing, really. It's the EMR that as an associate I've encountered the most. **Recommendations to others considering Cornerstone Practice Management:** Easy to use with great support! **What problems is Cornerstone Practice Management solving and how is that benefiting you?** The medical record-keeping, communication amongst the doctors, staff, and pet owners is much improved by using Cornerstone. ### 20. Good Program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2019 **What do you like best about Cornerstone Practice Management?** The online tutorials really do help! It outlines every part of the software and makes it extremely easy to use, very easy to look up patients and treatments that they need as well as who is in hospital, who is boarding, due to board etc. **What do you dislike about Cornerstone Practice Management?** Taking payments can be slightly difficult if you accidentally enter the wrong method of payment, ie a visa as opposed to a mastercard, if you have to go in and change it it can be a pain. **Recommendations to others considering Cornerstone Practice Management:** Use the tutorials!! They help make it so much easier, don't just jump right in and try to figure it out on your own! **What problems is Cornerstone Practice Management solving and how is that benefiting you?** n/a ### 21. Veterinary technician **Rating:** 5.0/5.0 stars **Reviewed by:** Bo H. | Veterinary assistant/ technician, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Cornerstone Practice Management?** Easy to use,fast and dont take up much space.they are very nice looking and if need help with anything can always het through to speak to someone .Always plesent to talk to and helpful. **What do you dislike about Cornerstone Practice Management?** I dislike the fact that you can not run more than one sample.It would speed things along and would just cut the wait time down . **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Getting supplies quicker and if something goes wrong with machine quick fix ### 22. Easy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Cornerstone Practice Management?** What is helpful is that there are many tools to navigate and interacte within cornerstone but it is organized well. **What do you dislike about Cornerstone Practice Management?** Maybe it is my clinic's computers, but it crashes so often! Also when processing payment it seems like 20 steps just to get there. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Our software recently updated, which has made things run more smoothly! Everything seems much more organized and easier to use. ### 23. Cornerstone is a common sense program and very easy to pick up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2019 **What do you like best about Cornerstone Practice Management?** Cornerstone can be a basic SOAP format, very easy to find what you are looking for. Not too many options/buttons to click on one page. As a relief vet that has to adapt to different programs, this is the easiest to learn quickly. **What do you dislike about Cornerstone Practice Management?** I dislike that once the record is finalized, there needs to be an addendum made to add to the initial SOAP **What problems is Cornerstone Practice Management solving and how is that benefiting you?** None currently ### 24. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren H. | Veterinary Technician, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Cornerstone Practice Management?** It is user friendly for the most part... **What do you dislike about Cornerstone Practice Management?** Information is hard to find sometimes... **What problems is Cornerstone Practice Management solving and how is that benefiting you?** built in email capabilities are helpful ### 25. Like learning Chinese, but it sure does the job **Rating:** 3.0/5.0 stars **Reviewed by:** Robin H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Cornerstone Practice Management?** THE REMINDER SYSTEM!!! I love it so much. **What do you dislike about Cornerstone Practice Management?** My boss overused the ability to generate pop-up reminders. I think it made him feel powerful. But every simple little task took 3X longer because I had to get through more popups than the 90's internet. Also there should be the ability to make an estimate/treatment plan without having to make an acocunt and set up all their personal info. Because customers who are shopping around do NOT have the patience for that. So we'd use a fake account. But then when they came back for services, the treatment plan was not transferable to their account. Printing out patient records should be easier by allowing you to save which types of info you want included instead of having to select it each time. Simple printout needed for vaccines given with dates they were administered and due dates (people needed this all the time to give to kennels, groomers etc and they never understood the reminder due dates). Check-in process was so cumbersome but that's my boss' fault, not yours. **Recommendations to others considering Cornerstone Practice Management:** Go to Idexx training and for the love of god do not overuse the ability to make pop-ups. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** The reminder system improved communication greatly between staff. Record keeping was great. ### 26. Well organized and thorough with some minor frustrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Cornerstone Practice Management?** Cornerstone is well organized and easy to work with **What do you dislike about Cornerstone Practice Management?** There are some minor frustrations with the cornerstone system like not being able to have an overview for history tab - instead you have to click through multiple tabs to figure out a full history **What problems is Cornerstone Practice Management solving and how is that benefiting you?** N/a as I’m not an owner ### 27. Cornerstone review **Rating:** 2.5/5.0 stars **Reviewed by:** Hannah K. | Licensed Veterinary Technician, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Cornerstone Practice Management?** Easy navigation for main uses like invoicing, patient info. **What do you dislike about Cornerstone Practice Management?** There are a lot of uses for Cornerstone that I am still learning about. Our clinic just discovered Whiteboard after having Cornerstone for 7+ years. No proper training. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** No proper training. Easy to teach new employees compared to other programs. ### 28. Cornerstone Review **Rating:** 2.5/5.0 stars **Reviewed by:** Andrea N. | Veterinarian, Veterinary, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2019 **What do you like best about Cornerstone Practice Management?** Fairly easy to customize to your needs. Straight forward use once it is customized. **What do you dislike about Cornerstone Practice Management?** Too many steps to complete simple tasks, such as printing labels. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Easy to connect and communicate with outside clients and referring veterinarians. ### 29. Shiny but not overly well put together **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Cornerstone Practice Management?** You can have multiple owners on each account. The newset upgrade made estimates easier to put together. **What do you dislike about Cornerstone Practice Management?** The software freezes frequently and invoices get lost. Randomly doesn't add the prescriptions to the PVL. The searching for inventory items in the software doesn't make sense, as sometimes the product just doesn't show up. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** I honestly feel it has set our practice back by years, we have backtracked on the technology since acquiring cornerstone instead of impromed. ### 30. I enjoyed idexx software **Rating:** 4.0/5.0 stars **Reviewed by:** Morgan R. | Veterinary Technician, Music, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about Cornerstone Practice Management?** I like how intuitive the interface is to work with **What do you dislike about Cornerstone Practice Management?** I don’t like some of the wording on some of the drop down menus for running tests **What problems is Cornerstone Practice Management solving and how is that benefiting you?** The problem of not having an in house lab ### 31. Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Christa T. | Stage Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Cornerstone Practice Management?** This software is easy to learn and has many extra features **What do you dislike about Cornerstone Practice Management?** Some features are hard to find and the inventory system is confusing **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It easily links with idexx laboratory machines ### 32. Cornerstone **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2019 **What do you like best about Cornerstone Practice Management?** All inclusive PMS - client/patient management, inventory, boarding, treatment **What do you dislike about Cornerstone Practice Management?** Multiple ways to do things can cause confusion or important missteps **Recommendations to others considering Cornerstone Practice Management:** Definitely well worth it - manages clients/patients, inventory, and compliance **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Paper medical records - fast, convenient ### 33. Nice Package **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2018 **What do you like best about Cornerstone Practice Management?** The standard reports are very good and information is easily extracted. **What do you dislike about Cornerstone Practice Management?** There is no way to correct a previous day if a mistake is discovered. It must be corrected in the current day and let the 2 days wash out. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** This is the veterinary practice software for our organization. We are an animal welfare org that has a public vet practice along with our shelter. This software uploads easily to our main GL program. ### 34. IDEXX is always quick and professional **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Cornerstone Practice Management?** IDEXX is definitely you get what you paid for type of company. They excelled in every aspect **What do you dislike about Cornerstone Practice Management?** They were expensive and took 24 hour turn around. However they did have a rush option. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** They are always quick to pick up ### 35. Student review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Cornerstone Practice Management?** Dthe ability to have different ways to do one task **What do you dislike about Cornerstone Practice Management?** Hard to learn as a new interface as a student even with tutorial **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Easy to integrate once used for a long time ### 36. Animal Hospital Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Cornerstone Practice Management?** It’s fantastic and user friendly! I love how everything you need for a client is right there at your fingertips a **What do you dislike about Cornerstone Practice Management?** There are still a few issue with the program freezing when we try to print a patients full history. This can be annoying. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Anything and everything from scheduling alts to refilling medications. ### 37. Crashes a lot **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about Cornerstone Practice Management?** Easy to use, easy to keep records, great for allowing clients to make payments. Love that it allows notes for different areas. **What do you dislike about Cornerstone Practice Management?** Crashes a lot, sometimes runs slow. I feel like we have IT on the phone or in the office once weekly. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Easy to use for client and patient records ### 38. Great software for Vet practices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Cornerstone Practice Management?** Everything is easily accessible, summary of information makes check in and out much easier. No issues. Love this software **What do you dislike about Cornerstone Practice Management?** Sometimes lags, other than that I haven’t experienced any problems at all. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Transition to paperless, easy access over paper charts ### 39. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** April W. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2018 **What do you like best about Cornerstone Practice Management?** Everything is in one place, I don’t have to switch programs to schedule an appointment or to take a payment, it’s all right there! **What do you dislike about Cornerstone Practice Management?** Sometimes it has slow periods where it doesn’t run smoothly, usually when an update is needed, but since we can’t shut down in the middle of the day we can’t update so it makes for a frustrating day of slow computers. **Recommendations to others considering Cornerstone Practice Management:** Try it out and give it time to settle in before deciding if you like it or hate it. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Only one program for new employees to learn. It’s easily learned and everything is included in the one program. It has made training easier and an all around more productive office. ### 40. Easy to learn, wonderful platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley C. | Executive Assistant, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Cornerstone Practice Management?** Ease of use. Took all of the frustration out of our workplace, made the 13 employees able to be more cohesive and work together. **What do you dislike about Cornerstone Practice Management?** I haven’t found anything that I dislike about Cornerstone. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Allowed us to keep all client files and notes in one place, with over 5000 clients, paperwork got messed up! Cornerstone solved this issue and we all could work together! ### 41. Cornerstone for Veterinary Practice Management **Rating:** 2.5/5.0 stars **Reviewed by:** Shayna B. | Veterinary Assistant, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2017 **What do you like best about Cornerstone Practice Management?** Its easy to navigate and user friendly, not too many things that I don't understand and thats what everyone should have in a world moving so fast towards technology especially in a veterinary practice. **What do you dislike about Cornerstone Practice Management?** It can be disruptive when trying to update with Windows new updates every few months. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** It provides the benefits of saving time and effort (when it works consistently) to get things done, like entering lab work, doing SOAP's, updating PVLs and getting customers in and out in a timely fashion. ### 42. Best Software for Vets! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle I. | Founder, President, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Cornerstone Practice Management?** This software is by far the best I've used for vet hospitals. It has SO MANY functions, which does take a while to learn. But once, you do....omg the reports you can run! I love stats, so it's pretty cool to see trends as they are happening. It allows you to make patients aware of disease outbreaks, parasites, etc. Plus, it's easy reporting for rescue organizations who often need their grand total at the end of the year. **What do you dislike about Cornerstone Practice Management?** It's A LOT of info. Patients have to use an outside portal to view their pets. **Recommendations to others considering Cornerstone Practice Management:** You can upload xrays and other lab results from Idexx directly into the patient chart! **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Reporting on trends is probably the best part of it. When you notice a lot of patients coming in with the same symptoms, and you can back that up with a report, it's wonderful. ### 43. Great software with little kinks **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah A. | receptionist, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Cornerstone Practice Management?** It's easy to use, especially people with little computer knowledge. Costumer service is wonderful to talk to about issues with the software **What do you dislike about Cornerstone Practice Management?** I dislike the times that the software crashes and it usually happens with all the same things. And often enough it takes cornerstone awhile to fix the glitches **Recommendations to others considering Cornerstone Practice Management:** Nothing... **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Reports are easy ### 44. IDEXX is a great software and convenient to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal M. | Veterinary Assistant, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2018 **What do you like best about Cornerstone Practice Management?** appealing interface, accessible, convenient to collect payment **What do you dislike about Cornerstone Practice Management?** cannot automatically charge clients on specific dates **What problems is Cornerstone Practice Management solving and how is that benefiting you?** cannot automatically charge clients on specific dates - have to manually charge each client on the wellness plan very easy to book appointments ### 45. Great for time clock and appointments **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2018 **What do you like best about Cornerstone Practice Management?** We use it at a vet clinic for time clocks and for appointments and such. I like how easy it is to hover over an appointment and see if its a surgery or something else like an ER appointment. I likehow you can color coordinate certain things **What do you dislike about Cornerstone Practice Management?** I wish with the time clock you could see your hours for this pay period and not by week. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** We are solving appointment issues by everyone using this software ### 46. My experience with Cornerstone has been very pleasant overall. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2017 **What do you like best about Cornerstone Practice Management?** I liked the fact that Cornerstone allows you to search the database for a particular client multiple ways such as first name, last name, phone number, etc. It made it easier to find the patient I needed especially while on the phone as many pets have the same name which can make it very challenging to find the right patient. **What do you dislike about Cornerstone Practice Management?** There was a bit of a learning curve when it came to figuring how to get to different pages, I think it would be good if the program was slightly more intuitive. If it was a bit more intuitive it would help to give new employees an easier time learning the software as well as more confidence navigating it when alone. **Recommendations to others considering Cornerstone Practice Management:** As long as you can get over the learning curve of operating the software, Cornerstone is great tool for all aspects that you need for a successful vet clinic. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Being able to use one software to keep patient files and billing/transactions was wonderful. It was great to not have to use multiple programs for those tasks. ### 47. Dependable, Efficient Practice Management Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Cornerstone Practice Management?** This software really covers all of your bases from appointment scheduling, record keeping, ability to import diagnostic results from multiple sources, inpatient record keeping and discharge letters/correspondence. **What do you dislike about Cornerstone Practice Management?** Sometimes slow performance, sometimes just crashes and has to be restarted. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Records keeping and ability to share correspondence with clients and other veterinarians. ### 48. Cornerstone for Small Animal Practice **Rating:** 4.0/5.0 stars **Reviewed by:** Maria F. | Americorps Member, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2017 **What do you like best about Cornerstone Practice Management?** Cornerstone & Idexx labs streamline an entire practice easily, making finding patient history, lab requests, prescriptions, and invoicing easy. Customizable alerts and functions make the program unique to each practice's needs. Cornerstone makes daily tasks and processes simpler for our staff and for our clients. It's easy to communicate with vendors, other practices, and other veterinarians using Cornerstone. The patient information (weight, vaccinations, breed, age, etc.) is also easily visible with the check-in document. Cornerstone makes it easy to renew prescriptions and copy them to invoices quickly. **What do you dislike about Cornerstone Practice Management?** Patient history reports are often cluttered and hard to read through in a timely matter, which can be critical in emergency situations. We have had bugs with getting lab requests transferred to the lab. Monthly reports are cumbersome. **Recommendations to others considering Cornerstone Practice Management:** Recommend! Easy to track client information and billing, ease of communication across practice. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Cornerstone Practice Management makes it simple for our staff to document everything we do so that we are practicing accurately. It streamlines communication and helps us to track patient health over time. We are able to invoice our clients quickly and accurately ensuring a good experience in our practice. ### 49. Complicated product **Rating:** 2.5/5.0 stars **Reviewed by:** Heather S. | Client Service Coordinator, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2018 **What do you like best about Cornerstone Practice Management?** It is detailed, seems to be a lot to the software. **What do you dislike about Cornerstone Practice Management?** Too much to learn. Not as user friendly as other software. **Recommendations to others considering Cornerstone Practice Management:** If you're looking for an easier software.. Don't choose this one **What problems is Cornerstone Practice Management solving and how is that benefiting you?** There could be a lot of benefits to this software but my experience is limited. ### 50. Over all great software **Rating:** 4.0/5.0 stars **Reviewed by:** Magen A. | Front Desk Administrator, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2018 **What do you like best about Cornerstone Practice Management?** Quick and easy to use once you get the feel for the layout. **What do you dislike about Cornerstone Practice Management?** Since it's internet based sometimes it would run slow or just crash all together. **What problems is Cornerstone Practice Management solving and how is that benefiting you?** Keeps patient records organized and allows us to keep things we'll documented. ## Cornerstone Practice Management Discussions - [What is Cornerstone Practice Management used for?](https://www.g2.com/discussions/what-is-cornerstone-practice-management-used-for) - [How much does Idexx cornerstone cost?](https://www.g2.com/discussions/cornerstone-practice-management-how-much-does-idexx-cornerstone-cost) - [Is Cornerstone Veterinary Software cloud based?](https://www.g2.com/discussions/cornerstone-practice-management-is-cornerstone-veterinary-software-cloud-based) - [What does cornerstone software do?](https://www.g2.com/discussions/cornerstone-practice-management-what-does-cornerstone-software-do) - [What is Cornerstone Veterinary Software?](https://www.g2.com/discussions/what-is-cornerstone-veterinary-software) - [View Cornerstone Practice Management pricing details and edition comparison](https://www.g2.com/products/cornerstone-practice-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A28%3A43+-0500&secure%5Bsession_id%5D=be2d5174-0966-48aa-ba0f-34ac9b90b1a7&secure%5Btoken%5D=bdc8a691f1261e2a9dfe6b38c13add174316d0af8f0be6faf7902ee91cc0ebf9&format=llm_user) ## Cornerstone Practice Management Integrations - [Vetspire](https://www.g2.com/products/vetspire/reviews) ## Cornerstone Practice Management Features **Agentic AI - Veterinary Practice Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Cornerstone Practice Management Alternatives - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) - 4.0/5.0 (393 reviews) - [Covetrus Avimark](https://www.g2.com/products/covetrus-avimark/reviews) - 4.1/5.0 (86 reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) - 3.9/5.0 (25 reviews)