BILL AP/AR Reviews & Product Details

BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions.

Product Website

Seller

BILL (previously Bill.com)

Discussions

BILL AP/AR Community

Overview by

Matt Robinson

Pricing

Pricing provided by BILL AP/AR.

ESSENTIALS

$49.00

1 user Per Month

View More Pricing Information

BILL AP/AR Media

BILL's central dashboard makes it easy to see your upcoming bills, invoices, and ingoing and outgoing payments.

BILL AP/AR Demo - BILL's Automatic Invoice Capture

BILL automatically pulls in bills via your email and gets the process started for you. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.

Use BILL's mobile app to review invoices, add comments, and approve from anywhere.

Meet BILL

Official Downloads

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Kelly K.

Accounting Coordinator

Mid-Market (51-1000 emp.)

9/25/2024

"Streamlining Financial Management: A Comprehensive Review of Bill.com's AP/AR Solutions"

5/5

What do you like best about BILL AP/AR?

Ease of processing employee expense reimbursements - do enjoy the machine learning of the invoice entry and how it pulls previous coding on past invoices entered. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Suggested Enhancements for Bill.com AP/AR-

Notes & Notifications: Expand the notes section and improve notifications for better visibility and usability.

Error Handling: Provide more detailed explanations for sync errors beyond the current generic messages.

Invoice Controls: Enable the ability to set period restrictions for invoice entry to prevent posting in closed periods or payment dates errors.

GL Coding: Allow use of keyboard shortcuts or quick keys for GL account selection instead of manual dropdown navigation.

Inbox Processing: When forwarding an email with multiple invoices, the email currently becomes the backup, creating extra manual work. Suggest enabling the option to copy the email backup directly in the inbox rather than uploading it each time.

Overall Interface: Make the interface more user-friendly and intuitive for AP/AR workflows. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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Kelly, thank you for your five-star review of BILL! We are thrilled that you find our software user-friendly, that it integrates well with Sage and as well you enjoy the automation capabilities and collaboration tools. We are sorry if you have had difficulties with customer support. We appreciate all feedback as we are always trying to improve our customer's experience with our software.

Erin L.

Partner, Finance & Operations

Small-Business (50 or fewer emp.)

11/25/2025

"Transformed Our Vendor Management and AP Efficiency"

5/5

What do you like best about BILL AP/AR?

We have been using BILL AP for several years, and it has significantly improved the efficiency of our vendor management and accounts payable processing. This has saved us hours of data entry every month. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

We occasionally have concerns about the automatic network connection with other vendors. For example, there was a time when we unintentionally connected with a vendor who shared the exact same name as another, and we failed to notice the mistake before a payment was processed. While there are controls that could be implemented to prevent such issues, this situation highlights what seems to be a weakness in the system. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

BILL AP helps us save time on data entry by remembering the coding from previous invoices. We also appreciate the BILL email feature, which allows us to send invoices directly to BILL from our email, including their attachments. The process is efficient—a quick review and a few clicks, and the invoices are ready for final review and payment processing. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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We would like to express our gratitude for your exceptional review of BILL. Erin! We're pleased that our software has enhanced the efficiency of your vendor management and accounts payable processing, saving you hours of data entry every month. We appreciate your letting us know about your concerns with the payables network auto-connection. We have informed our team about your concerns and the incident that occurred. We are always eager to hear what works well for you and how we can enhance your experience.

Priya R.

Accounting specialist

Enterprise (> 1000 emp.)

12/18/2024

"Bill.com making the accounting easy to process for AP"

5/5

What do you like best about BILL AP/AR?

One excellent accounting program that helps with customer support, is easy to integrate and use, has many features for both online and offline payments, is very user-friendly for handling invoices and customer service, and has a pleasant frequency of use. Bill com is easy to implement for the user Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Bill.com is a little slow. Sometimes we have to process some bills by hand. Occasionally, the invoice won't be automatically captured Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

useful and beneficial for handling vendor bills, payments, and past-due invoices. transferring money offline. Simon users are easy to use and useful in keeping payers in queue for offline payments. It provides us with a summary of the specifics for the next step in the process and helps us understand the status of the bill's approver. Review collected by and hosted on G2.com.

Response from Jenn J of BILL AP/AR

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Thank you so much for your wonderful review of BILL, Priya! We’re thrilled to hear that you find our software user-friendly for handling invoices and enjoy the variety of features for making both online and offline payments. It’s great to know the integration process has been smooth and that our customer support team has been there for you when you needed help. We’re really sorry to hear you’ve experienced some slowness and had to process some invoices manually, along with a few that didn’t auto-capture. Your feedback means a lot to us, and we’re always looking for ways to enhance your experience with our software. Thanks for sharing your thoughts!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/11/2021

"Love when my clients use Bill.com!"

4.5/5

What do you like best about BILL AP/AR?

As a freelancer, I love when my clients use Bill.com because I get email notifications that keep me up-to-date on the status of my invoice. I know when their AP team has started processing my invoice, when payment has been issued, and when money lands in my account. The extra visibility is most appreciated, as I don't have to worry about getting paid on time or feel like I'm sending my invoices to a black hole. It's also easy to update my W9 and bank account in one place for all my clients who use Bill.com, which saves me time and mind-numbing admin work! Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The menu can be just a little tricky to navigate, because I only use a handful of the available features, but it's never been an actual problem. Review collected by and hosted on G2.com.

Response from Jessica of BILL AP/AR

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Thank you for your review, we're happy to hear that you're enjoying the invoice and payment tracking within Bill.com!

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

1/27/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Straightforward Billing & Invoicing with Top-Notch Support and QuickBooks Integration"

5/5

What do you like best about BILL AP/AR?

It is so straightforward that someone who doesn't have a background in finance can easily send, receive, and see all of the bills and invoices in one spot with top notch customer service. For our non-profit, it means less money spent because we can do this ourselves. It integrates perfectly with quickbooks. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The least helpful thing for me was setting up the automatic payment. It took a few tries to get right. I wish there were more descriptions about where in the process I was- I kept thinking I was done, but hadn't finished the process. Review collected by and hosted on G2.com.

Miranda S.

People Operations Coordinator

Mid-Market (51-1000 emp.)

1/27/2026

"Bill.com Streamlines AP/AR with Seamless Accounting Sync"

4/5

What do you like best about BILL AP/AR?

Bill.com automates AP and AR by capturing invoices, managing approvals, sending and collecting payments, and syncing seamlessly with accounting systems, helping businesses save time, improve controls, and speed up cash flow. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

What I really dislike is the customer support. There are slow response times when issues arrise. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Bill AP/AR solves the manual, time-consuming challenges of managing business finances by automating accounts payable (AP) and accounts receivable (AR) processes. It removes paper invoices and manual data entry, streamlines approval workflows, enables digital payments and collections, and keeps everything synchronized with core accounting systems, helping businesses save time, reduce errors, improve cash flow visibility, and strengthen financial controls. Review collected by and hosted on G2.com.

Charlie N.

COO

Small-Business (50 or fewer emp.)

1/5/2026

"Strong product, but a serious breakdown when access or Risk issues occur"

1/5

What do you like best about BILL AP/AR?

PROS

* Solid core payments functionality

* Widely adopted by vendors and partners

* Works well in standard use cases Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

Cons

* Broken escalation path when accounts are flagged for Risk

* No clear ownership or human point of contact

* Automated workflows fail badly in edge cases

* Loss of account access can mean loss of access to funds for months Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

Bill.com is a core platform for our business, and in my role as COO, we rely on it daily. In normal operating scenarios, the product performs well.

However, in a personal consulting engagement where I was paid via Bill.com, I experienced a serious failure in their support and Risk processes. After partially setting up a personal account and successfully receiving an initial payment, I lost all login access when a subsequent payment was sent. From that point forward, I had no visibility into legitimately paid funds.

For months, every support interaction directed me to log in, upload documents, or complete steps that required account access I did not have. Emails had no reply path, phone calls were unscheduled and inconsistent, and no one took ownership of the issue. Support could not resolve it, and there was no direct way to engage the Risk team handling the case.

The issue was ultimately resolved only after a Bill.com account executive personally escalated it internally.

This experience exposed a serious gap in Bill.com’s handling of Risk reviews and account access failures. Losing access to funds with no clear escalation path is not just frustrating, it is operationally dangerous. Finance platforms need clear human ownership when automation breaks down. In this case, that was missing. Review collected by and hosted on G2.com.

Jessica B.

Assistant Director of Operations

Small-Business (50 or fewer emp.)

3/22/2023

"Great Invoice & Payment manager"

4.5/5

What do you like best about BILL AP/AR?

I really like the simplicity of the program and ease of processing invoices. the whole process is very transparent. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

not since set up. Once it's ready to go, the process is very smooth. Review collected by and hosted on G2.com.

What problems is BILL AP/AR solving and how is that benefiting you?

BILL.com is solving the issue of invoice management and keeping track of what is due and what has been paid. It is also nice to not have to both my clients with questions as to what this payment was for or why the payment was a certain amount when they combine invoices. Bill.com tracks all of that for me. Review collected by and hosted on G2.com.

Response from Katrina Magat of BILL AP/AR

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That’s great to hear, Jessica. We’ll be sure to pass on your positive sentiments to our product team.

Sunny g.

12/20/2025

"Secure and User-Friendly Payment Gateway"

4.5/5

What do you like best about BILL AP/AR?

I find BILL AP/AR to be a very useful gateway for any payments, such as paying fees for exams or any government fees or charges. It's a very useful and easy way to make payments. I appreciate that there are no problems faced while making payments through this gateway. I have paid lots of bills through it, and it reduces errors and ensures easy payments with strong security. The setup is fast and intuitive, and everyone learned about BILL AP/AR within two weeks. Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

It can be slow payments not each time but something not work well that is slow approval as compare. I think they have to work on standardization as well and upgrade electronic payments. Review collected by and hosted on G2.com.

Sabrina A.

Senior Director Curriculum Development

Small-Business (50 or fewer emp.)

1/20/2026

"High Per-Payout Costs and Too Much Back End Work Reduce the Value"

2.5/5

What do you like best about BILL AP/AR?

I like the ability to house the invoices in one place and the processing of the payments Review collected by and hosted on G2.com.

What do you dislike about BILL AP/AR?

The cost is quite high per payout and significantly raises the price point based on the amount you pay out. Some components still need to be done manually which, in my opinion, decreases the value. Review collected by and hosted on G2.com.