G2 reviewers report that Paycom excels in user experience, with many users highlighting its simplicity and ease of navigation. One user mentioned it is "very simple and easy for employees to understand the process," making it a strong choice for organizations looking for an intuitive platform.
Users say that Payfactors shines in its ability to manage job descriptions and market data efficiently. Reviewers appreciate how easy it is to search for job descriptions and make updates, with one noting that changes sync directly to their public job catalog, ensuring consistency and up-to-date information.
According to verified reviews, Paycom has a significant edge in overall satisfaction, reflected in its higher G2 Score. Users frequently mention having access to everything they need for work, from taxes to schedules, which enhances their day-to-day usability.
Reviewers mention that while Payfactors has a visually pleasing interface and strong customer support, it may not match the comprehensive functionality of Paycom. Users have praised their Customer Success Manager, indicating a positive support experience, but some still find Paycom's features more robust for compensation management.
Users highlight that Paycom's reporting capabilities are particularly strong, with many noting the platform's ability to provide detailed compensation history and analytics. This feature is crucial for organizations looking to make data-driven decisions regarding employee compensation.
G2 reviewers indicate that while both platforms have similar ease of setup scores, Paycom's overall user satisfaction and feature set make it a more favorable option for mid-market companies. Users appreciate the streamlined onboarding process, which helps teams get up and running quickly.
Pricing
Entry-Level Pricing
Paycom
No pricing available
Payfactors
No pricing available
Free Trial
Paycom
No trial information available
Payfactors
No trial information available
Ratings
Meets Requirements
8.6
1,281
8.5
497
Ease of Use
9.1
3,279
8.2
566
Ease of Setup
7.8
735
7.8
366
Ease of Admin
8.2
743
8.2
298
Quality of Support
8.5
1,182
8.8
480
Has the product been a good partner in doing business?
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
The software has the ability to get very granular and really depends on what you load into the system.Read more
Does it include more than just salary?
2 Comments
CR
Yes, there are tools for assessing equity as well. They also have a Total Rewards Statement. This is a new tool that we don't utilize but based on the...Read more
How frequently do you roll out new Payfactors product features?
2 Comments
EH
At Payfactors, we’re committed to making our platform the best it can possibly be — and one of the ways we do that is by getting to know our users and the...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.