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Payscale

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989 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.3
#1 in 2 categories
Grid® leader
Serving customers since
2002
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Payfactors

703 reviews

Payfactors at its core helps organizations develop scalable and data driven compensation programs. What this means is that we start by giving organizations access to market data that they can use to make fair pay decisions. Users can then use functionality to develop pay structures so pay decisions remain fair and equitable over time. All this information brought together makes reporting and analytics of important data such as pay compression easy to escalate throughout the organization. Payfactors also provides easy avenues for organizations to expand into key areas such as job descriptions, compensation planning and pay equity analysis. We foster a sense of collaborative compensation that means users can bring key people into the process to provide feedback along the way and to help them better understand the parameters in which pay decisions should be made. We strive through this approach to create more equitable workplaces – proven through data – and make it easier to communicate pay with employees.

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Marketpay

286 reviews

Marketpay brings together Payscale data sources and traditional salary surveys to quickly and accurately price jobs in the current labor market, conduct budget modeling for different pay scenarios, and perform complex workforce analytics to drive informed decisions. MarketPay allows you to expand beyond traditional compensation practices to include job description management, pay equity reports, and survey participation.

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615
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23

Payscale Reviews

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Profile Name
Star Rating
615
278
51
22
23
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
03/07/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

All-in-One Survey Platform with Seamless Reporting

It really feels like an all-in-one package. It’s the platform where we manage all our surveys, and it also makes it easy to generate reports in a smooth, seamless way.
Verified User in Government Administration
AG
Verified User in Government Administration
03/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Streamlined Job Descriptions and Helpful Market Pricing Insights

What I like most about Payfactors is how easy it is to search for job descriptions, make updates, and publish changes. Those updates sync directly to our public job catalog, which helps keep our information consistent and up to date. I also appreciate that when job descriptions are edited, prior versions are saved rather than overwritten. Having that historical record supports our documentation needs and helps us maintain compliance. The Pricing Projects tool provides meaningful insights for our market research by using survey-based compensation data to show how our jobs align with external benchmarks. Even when some roles don’t have exact matches, it still offers a strong foundation for evaluating market alignment and identifying areas that may need adjustment. The ability to customize our market selections, along with AI-supported matching, improves accuracy and reduces the manual effort required to review potential benchmark roles. We use Payfactors alongside other data sources as part of a comprehensive review process, and the training resources in the Payscale Academy and the Payscale Collective community forum make it easier to deepen our understanding of the platform and connect with other compensation professionals.
Karly S.
KS
Karly S.
03/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Exceptional Support and Accurate Benchmarking

I find Payfactors visually pleasing and my favorite part of the organization so far is the people. I really appreciated having a Customer Success Manager like Hayden Freitas, who has been amazing. The team has made it easy to learn and use the platform, they are accessible for questions and insight, and they have even supported our efforts to educate leaders on compensation. The initial setup was really easy with the team assigned to us, guiding us through everything. I also like how Payfactors is integrated with our HRIS, UKG.

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HQ Location:
Seattle, Washington

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@payscale

What is Payscale?

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses get pay right and to make sustainable fair pay a reality. Empowering more than 50% of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations such as Angel City Football Club, Target, Gainsight, and eBay to make fair and appropriate pay decisions.

Details

Year Founded
2002