Introducing G2.ai, the future of software buying.Try now

Best Text Analysis Software for Medium-Sized Businesses

Bijou Barry
BB
Researched and written by Bijou Barry

Products classified in the overall Text Analysis category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Text Analysis to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Text Analysis category.

In addition to qualifying for inclusion in the Text Analysis Software category, to qualify for inclusion in the Medium-Sized Business Text Analysis Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

Show More
Show Less

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

  • Mid-Market
  • Rating
  • Language
  • Pricing
1 filter applied
Clear All
  • Mid-Market
  • Rating
  • Language
  • Pricing
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
16 Listings in Text Analysis Available
  • Sort By:
    G2 Score
Canvs
(147)4.3 out of 5
Optimized for quick response
3rd Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Businesses struggle to understand the true meaning behind customer feedback, and how to action it. Canvs solves this by using advanced AI to analyze unstructured data, turning complex customer sentime

    Users
    No information available
    Industries
    • Market Research
    • Entertainment
    Market Segment
    • 41% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Canvs AI is a platform that analyzes and visualizes open-ended responses, providing insights and trends from large volumes of data.
    • Reviewers like the user-friendly interface, powerful analytics, and excellent customer service, as well as the ability to understand key themes from responses and gain deeper insights using the AI Story Assist feature.
    • Reviewers experienced issues with categorization accuracy, data upload times, limited filtering capabilities, and difficulties with the AI summarizing feature, as well as occasional glitches and the need for specific inputs for certain features to work.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Canvs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    29
    Insights Generation
    20
    AI Technology
    19
    Customer Support
    16
    Helpful
    16
    Cons
    Inaccuracy
    8
    AI Limitations
    7
    AI Inaccuracy
    6
    Accuracy Issues
    5
    Filtering Issues
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Canvs features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Custom Extension
    Average: 8.1
    7.6
    Compositionality
    Average: 8.3
    7.4
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Canvs AI
    Company Website
    Year Founded
    2010
    HQ Location
    New York, New York
    Twitter
    @canvsai
    2,713 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Businesses struggle to understand the true meaning behind customer feedback, and how to action it. Canvs solves this by using advanced AI to analyze unstructured data, turning complex customer sentime

Users
No information available
Industries
  • Market Research
  • Entertainment
Market Segment
  • 41% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Canvs AI is a platform that analyzes and visualizes open-ended responses, providing insights and trends from large volumes of data.
  • Reviewers like the user-friendly interface, powerful analytics, and excellent customer service, as well as the ability to understand key themes from responses and gain deeper insights using the AI Story Assist feature.
  • Reviewers experienced issues with categorization accuracy, data upload times, limited filtering capabilities, and difficulties with the AI summarizing feature, as well as occasional glitches and the need for specific inputs for certain features to work.
Canvs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
29
Insights Generation
20
AI Technology
19
Customer Support
16
Helpful
16
Cons
Inaccuracy
8
AI Limitations
7
AI Inaccuracy
6
Accuracy Issues
5
Filtering Issues
5
View All Pros and Cons
Canvs features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
7.2
Custom Extension
Average: 8.1
7.6
Compositionality
Average: 8.3
7.4
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Canvs AI
Company Website
Year Founded
2010
HQ Location
New York, New York
Twitter
@canvsai
2,713 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
Chattermill
(215)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chattermill is the customer experience intelligence and Voice of Customer (VoC) platform designed to help organizations effectively unify and analyze their customer feedback across any channel. By lev

    Users
    • Senior Product Manager
    • Product Manager
    Industries
    • Retail
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 42% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chattermill is a tool that analyzes customer feedback to provide insights and track performance over time.
    • Reviewers frequently mention the ease of use, the ability to consolidate feedback from various sources, and the valuable insights gained from the AI-generated summaries.
    • Reviewers experienced issues with the interface being non-intuitive, the sentiment analysis being inaccurate, and the overwhelming amount of information presented.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Chattermill Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Feedback Management
    37
    Customer Insights
    34
    Insights Generation
    34
    Insights Analysis
    30
    Cons
    Not Intuitive
    12
    Complex Usability
    10
    Inaccuracy
    10
    Insufficient Information
    10
    AI Limitations
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Chattermill features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Custom Extension
    Average: 8.1
    7.7
    Compositionality
    Average: 8.3
    8.0
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Chattermill
    Company Website
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @ChattermillAI
    464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chattermill is the customer experience intelligence and Voice of Customer (VoC) platform designed to help organizations effectively unify and analyze their customer feedback across any channel. By lev

Users
  • Senior Product Manager
  • Product Manager
Industries
  • Retail
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 42% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chattermill is a tool that analyzes customer feedback to provide insights and track performance over time.
  • Reviewers frequently mention the ease of use, the ability to consolidate feedback from various sources, and the valuable insights gained from the AI-generated summaries.
  • Reviewers experienced issues with the interface being non-intuitive, the sentiment analysis being inaccurate, and the overwhelming amount of information presented.
Chattermill Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Feedback Management
37
Customer Insights
34
Insights Generation
34
Insights Analysis
30
Cons
Not Intuitive
12
Complex Usability
10
Inaccuracy
10
Insufficient Information
10
AI Limitations
9
View All Pros and Cons
Chattermill features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
7.9
Custom Extension
Average: 8.1
7.7
Compositionality
Average: 8.3
8.0
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Chattermill
Company Website
Year Founded
2015
HQ Location
London
Twitter
@ChattermillAI
464 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
Learn More
Google Cloud Natural Language API
(97)4.3 out of 5
9th Easiest To Use in Text Analysis software
View top Consulting Services for Google Cloud Natural Language API
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Derive insights from unstructured text using Google machine learning.

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Natural Language API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Application Development
    1
    Cloud Computing
    1
    Features
    1
    Cons
    Not User-Friendly
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Natural Language API features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.1
    8.8
    Compositionality
    Average: 8.3
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,652,748 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,935 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Derive insights from unstructured text using Google machine learning.

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 24% Enterprise
Google Cloud Natural Language API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Application Development
1
Cloud Computing
1
Features
1
Cons
Not User-Friendly
1
View All Pros and Cons
Google Cloud Natural Language API features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.1
8.8
Compositionality
Average: 8.3
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,652,748 Twitter followers
LinkedIn® Page
www.linkedin.com
325,935 employees on LinkedIn®
Ownership
NASDAQ:GOOG
SAS Viya
(649)4.3 out of 5
8th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations face increasing demands for high-powered analytics that produce fast, trustworthy results. Whether it’s providing teams of data scientists with advanced machine learning capabilities or

    Users
    • Student
    • Biostatistician
    Industries
    • Pharmaceuticals
    • Banking
    Market Segment
    • 34% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAS Viya is a cloud-based analytics platform that integrates data preparation, analytics, and AI capabilities into a single environment.
    • Reviewers appreciate SAS Viya's high performance, powerful analytics tools, seamless cloud integration, and its ability to handle large datasets efficiently.
    • Users experienced challenges with the complexity of SAS Viya's setup process, its high licensing costs, and the need for advanced technical skills for proper management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAS Viya Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    286
    Features
    205
    Analytics
    179
    Data Analysis
    150
    User Interface
    135
    Cons
    Learning Difficulty
    135
    Learning Curve
    132
    Complexity
    130
    Difficult Learning
    105
    Expensive
    97
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAS Viya features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Custom Extension
    Average: 8.1
    8.1
    Compositionality
    Average: 8.3
    7.6
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAS Institute Inc.
    Company Website
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    61,105 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,238 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations face increasing demands for high-powered analytics that produce fast, trustworthy results. Whether it’s providing teams of data scientists with advanced machine learning capabilities or

Users
  • Student
  • Biostatistician
Industries
  • Pharmaceuticals
  • Banking
Market Segment
  • 34% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAS Viya is a cloud-based analytics platform that integrates data preparation, analytics, and AI capabilities into a single environment.
  • Reviewers appreciate SAS Viya's high performance, powerful analytics tools, seamless cloud integration, and its ability to handle large datasets efficiently.
  • Users experienced challenges with the complexity of SAS Viya's setup process, its high licensing costs, and the need for advanced technical skills for proper management.
SAS Viya Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
286
Features
205
Analytics
179
Data Analysis
150
User Interface
135
Cons
Learning Difficulty
135
Learning Curve
132
Complexity
130
Difficult Learning
105
Expensive
97
View All Pros and Cons
SAS Viya features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.0
7.5
Custom Extension
Average: 8.1
8.1
Compositionality
Average: 8.3
7.6
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
SAS Institute Inc.
Company Website
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
61,105 Twitter followers
LinkedIn® Page
www.linkedin.com
18,238 employees on LinkedIn®
Dimension Labs
(15)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dimension Labs' Chatbot AI Agent is an advanced analytics platform designed to enhance the performance of intent-based and generative AI chatbots. By providing AI-driven reporting and insights, it ena

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dimension Labs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reporting
    4
    Customer Support
    3
    Dashboard Design
    3
    Ease of Use
    3
    Insights
    3
    Cons
    Learning Curve
    4
    Customization Issues
    3
    Limited Customization
    3
    Steep Learning Curve
    3
    Complexity
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dimension Labs features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dimension Labs
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dimension Labs' Chatbot AI Agent is an advanced analytics platform designed to enhance the performance of intent-based and generative AI chatbots. By providing AI-driven reporting and insights, it ena

Users
No information available
Industries
No information available
Market Segment
  • 73% Mid-Market
  • 20% Small-Business
Dimension Labs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reporting
4
Customer Support
3
Dashboard Design
3
Ease of Use
3
Insights
3
Cons
Learning Curve
4
Customization Issues
3
Limited Customization
3
Steep Learning Curve
3
Complexity
2
View All Pros and Cons
Dimension Labs features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Dimension Labs
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
Dovetail
(164)4.5 out of 5
12th Easiest To Use in Text Analysis software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most

    Users
    • Senior UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dovetail is a research synthesis and consumption tool that centralizes research data and uses AI features to streamline the process from customer interviews to extracting insights.
    • Reviewers frequently mention the tool's ability to quickly summarize and extract common themes from customer feedback, its seamless integration with tools like Zoom and Google Suite, and its capacity to tag videos and create clips of multiple users discussing a specific topic.
    • Users reported initial setup of Dovetail to be difficult and time-consuming, with challenges in organizing files and projects when multiple teams are using the tool, and a lack of advanced AI tools to automatically understand conversations based on context.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Features
    83
    Useful
    51
    Insights
    50
    Insights Analysis
    48
    Cons
    Missing Features
    39
    Limitations
    35
    Inefficient Tagging
    28
    Complexity
    24
    Feature Limitations
    22
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dovetail features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    4.5
    Custom Extension
    Average: 8.1
    5.0
    Compositionality
    Average: 8.3
    5.1
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dovetail Research Pty. Ltd.
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,190 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    169 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most

Users
  • Senior UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dovetail is a research synthesis and consumption tool that centralizes research data and uses AI features to streamline the process from customer interviews to extracting insights.
  • Reviewers frequently mention the tool's ability to quickly summarize and extract common themes from customer feedback, its seamless integration with tools like Zoom and Google Suite, and its capacity to tag videos and create clips of multiple users discussing a specific topic.
  • Users reported initial setup of Dovetail to be difficult and time-consuming, with challenges in organizing files and projects when multiple teams are using the tool, and a lack of advanced AI tools to automatically understand conversations based on context.
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Features
83
Useful
51
Insights
50
Insights Analysis
48
Cons
Missing Features
39
Limitations
35
Inefficient Tagging
28
Complexity
24
Feature Limitations
22
View All Pros and Cons
Dovetail features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
4.5
Custom Extension
Average: 8.1
5.0
Compositionality
Average: 8.3
5.1
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Dovetail Research Pty. Ltd.
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,190 Twitter followers
LinkedIn® Page
au.linkedin.com
169 employees on LinkedIn®
Caplena
(44)4.5 out of 5
2nd Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Caplena is the feedback intelligence layer that helps brands and research teams turn open-ended feedback into precise, actionable insights — without the rigidity of traditional CX platforms. Built

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 36% Mid-Market
    • 18% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Caplena is a tool that provides functions for the analysis of open-ended customer feedback, combining sentiment analysis, classification of categories and topics, visualization via dashboards, and anonymization functions for data privacy regulations.
    • Reviewers frequently mention the ease of use, quick and helpful customer support, efficient AI-assisted topic assignment, and impressive data visualization options as standout features of Caplena.
    • Reviewers noted issues with the initial user experience due to the abundance of features, the need for refining and editing of the code frame generation, limitations in chart editing, and occasional slow loading times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Caplena Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    11
    Categorization
    9
    AI Integration
    8
    AI Technology
    8
    Cons
    Not Intuitive
    7
    Missing Features
    6
    Data Management
    4
    Lacking Features
    3
    Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Caplena features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.1
    8.2
    Compositionality
    Average: 8.3
    8.0
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Caplena
    Company Website
    Year Founded
    2017
    HQ Location
    Zürich, CH
    Twitter
    @CaplenaCH
    72 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Caplena is the feedback intelligence layer that helps brands and research teams turn open-ended feedback into precise, actionable insights — without the rigidity of traditional CX platforms. Built

Users
No information available
Industries
  • Market Research
Market Segment
  • 36% Mid-Market
  • 18% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Caplena is a tool that provides functions for the analysis of open-ended customer feedback, combining sentiment analysis, classification of categories and topics, visualization via dashboards, and anonymization functions for data privacy regulations.
  • Reviewers frequently mention the ease of use, quick and helpful customer support, efficient AI-assisted topic assignment, and impressive data visualization options as standout features of Caplena.
  • Reviewers noted issues with the initial user experience due to the abundance of features, the need for refining and editing of the code frame generation, limitations in chart editing, and occasional slow loading times.
Caplena Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
11
Categorization
9
AI Integration
8
AI Technology
8
Cons
Not Intuitive
7
Missing Features
6
Data Management
4
Lacking Features
3
Limitations
3
View All Pros and Cons
Caplena features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.1
8.2
Compositionality
Average: 8.3
8.0
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Caplena
Company Website
Year Founded
2017
HQ Location
Zürich, CH
Twitter
@CaplenaCH
72 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
Amazon Comprehend
(72)4.2 out of 5
13th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Comprehend features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Custom Extension
    Average: 8.1
    8.5
    Compositionality
    Average: 8.3
    8.2
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,218,572 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
Amazon Comprehend features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.9
Custom Extension
Average: 8.1
8.5
Compositionality
Average: 8.3
8.2
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,218,572 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
ATLAS.ti
(59)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

    Users
    No information available
    Industries
    • Higher Education
    • Research
    Market Segment
    • 37% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ATLAS.ti Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    3
    Useful
    3
    Categorization
    2
    Customer Support
    2
    Cons
    Data Inaccuracy
    1
    Error Handling
    1
    Lacking Features
    1
    Limited Features
    1
    Limited Language Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ATLAS.ti features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Custom Extension
    Average: 8.1
    8.3
    Compositionality
    Average: 8.3
    7.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ATLAS.ti Scientific Software Development GmbH
    Year Founded
    1993
    HQ Location
    Berlin
    Twitter
    @ATLASti
    4,221 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    51 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

Users
No information available
Industries
  • Higher Education
  • Research
Market Segment
  • 37% Small-Business
  • 34% Mid-Market
ATLAS.ti Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
3
Useful
3
Categorization
2
Customer Support
2
Cons
Data Inaccuracy
1
Error Handling
1
Lacking Features
1
Limited Features
1
Limited Language Support
1
View All Pros and Cons
ATLAS.ti features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
7.9
Custom Extension
Average: 8.1
8.3
Compositionality
Average: 8.3
7.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
ATLAS.ti Scientific Software Development GmbH
Year Founded
1993
HQ Location
Berlin
Twitter
@ATLASti
4,221 Twitter followers
LinkedIn® Page
www.linkedin.com
51 employees on LinkedIn®
Forsta
(333)4.2 out of 5
10th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 44% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    Customer Support
    2
    Customization
    2
    Data Analysis
    2
    Cons
    Poor Performance
    3
    Delay Issues
    2
    Inefficiency
    2
    Limitations
    2
    Limited Options
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forsta features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Custom Extension
    Average: 8.1
    10.0
    Compositionality
    Average: 8.3
    8.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    485 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 44% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
Customer Support
2
Customization
2
Data Analysis
2
Cons
Poor Performance
3
Delay Issues
2
Inefficiency
2
Limitations
2
Limited Options
2
View All Pros and Cons
Forsta features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Custom Extension
Average: 8.1
10.0
Compositionality
Average: 8.3
8.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
873 Twitter followers
LinkedIn® Page
www.linkedin.com
485 employees on LinkedIn®
NVivo
(138)4.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unlock Insights with Qualitative Data Analysis Software Discover more from your qualitative and mixed methods data with NVivo 14, the leading qualitative data analysis solution. With NVivo 14, you

    Users
    • Research Assistant
    Industries
    • Higher Education
    • Research
    Market Segment
    • 47% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NVivo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Efficiency Improvement
    2
    Insights
    2
    Analysis Accuracy
    1
    Analytics
    1
    Cons
    Not User-Friendly
    3
    Poor Customer Support
    3
    Slow Performance
    3
    Interface Navigation
    2
    Licensing Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NVivo features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 9.0
    2.5
    Custom Extension
    Average: 8.1
    3.3
    Compositionality
    Average: 8.3
    4.2
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lumivero
    Year Founded
    1995
    HQ Location
    Denver, CO
    Twitter
    @LUMIVER0
    395 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unlock Insights with Qualitative Data Analysis Software Discover more from your qualitative and mixed methods data with NVivo 14, the leading qualitative data analysis solution. With NVivo 14, you

Users
  • Research Assistant
Industries
  • Higher Education
  • Research
Market Segment
  • 47% Small-Business
  • 33% Enterprise
NVivo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Efficiency Improvement
2
Insights
2
Analysis Accuracy
1
Analytics
1
Cons
Not User-Friendly
3
Poor Customer Support
3
Slow Performance
3
Interface Navigation
2
Licensing Issues
2
View All Pros and Cons
NVivo features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 9.0
2.5
Custom Extension
Average: 8.1
3.3
Compositionality
Average: 8.3
4.2
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Lumivero
Year Founded
1995
HQ Location
Denver, CO
Twitter
@LUMIVER0
395 Twitter followers
LinkedIn® Page
www.linkedin.com
302 employees on LinkedIn®
Altair AI Studio
(509)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

    Users
    • Student
    • Data Scientist
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 43% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
    • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
    • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Altair AI Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    AI Integration
    6
    Machine Learning
    6
    User Interface
    6
    AI Technology
    5
    Cons
    Complexity
    3
    Large Dataset Handling
    3
    Slow Performance
    3
    Expensive
    2
    Lacking Features
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Altair AI Studio features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.1
    8.0
    Compositionality
    Average: 8.3
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Altair
    Company Website
    Year Founded
    1985
    HQ Location
    Troy, MI
    LinkedIn® Page
    www.linkedin.com
    3,169 employees on LinkedIn®
    Ownership
    NASDAQ:ALTR
Product Description
How are these determined?Information
This description is provided by the seller.

Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

Users
  • Student
  • Data Scientist
Industries
  • Higher Education
  • Education Management
Market Segment
  • 43% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
  • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
  • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
Altair AI Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
AI Integration
6
Machine Learning
6
User Interface
6
AI Technology
5
Cons
Complexity
3
Large Dataset Handling
3
Slow Performance
3
Expensive
2
Lacking Features
2
View All Pros and Cons
Altair AI Studio features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.1
8.0
Compositionality
Average: 8.3
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Altair
Company Website
Year Founded
1985
HQ Location
Troy, MI
LinkedIn® Page
www.linkedin.com
3,169 employees on LinkedIn®
Ownership
NASDAQ:ALTR
Kapiche
(42)4.7 out of 5
4th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 48% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kapiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Insights
    3
    Ease of Use
    3
    Insights Generation
    3
    Insights Analysis
    2
    Automation
    1
    Cons
    Accuracy Issues
    1
    Connection Issues
    1
    Data Management
    1
    Delay Issues
    1
    Export Limitations
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kapiche features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Custom Extension
    Average: 8.1
    8.0
    Compositionality
    Average: 8.3
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kapiche
    Year Founded
    2016
    HQ Location
    Fortitude Valley, QLD
    Twitter
    @kapicheofficial
    254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

Users
No information available
Industries
  • Market Research
Market Segment
  • 48% Mid-Market
  • 40% Enterprise
Kapiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Insights
3
Ease of Use
3
Insights Generation
3
Insights Analysis
2
Automation
1
Cons
Accuracy Issues
1
Connection Issues
1
Data Management
1
Delay Issues
1
Export Limitations
1
View All Pros and Cons
Kapiche features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
7.1
Custom Extension
Average: 8.1
8.0
Compositionality
Average: 8.3
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Kapiche
Year Founded
2016
HQ Location
Fortitude Valley, QLD
Twitter
@kapicheofficial
254 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Relative Insight
(57)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Relative Insight features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Custom Extension
    Average: 8.1
    6.7
    Compositionality
    Average: 8.3
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Relative Insight Ltd
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @RelativeInsight
    801 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Relative Insight features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
7.5
Custom Extension
Average: 8.1
6.7
Compositionality
Average: 8.3
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Relative Insight Ltd
Year Founded
2012
HQ Location
London, England
Twitter
@RelativeInsight
801 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Lang.ai
(24)4.9 out of 5
7th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessl

    Users
    No information available
    Industries
    • Food Production
    Market Segment
    • 63% Mid-Market
    • 17% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lang.ai features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Custom Extension
    Average: 8.1
    9.3
    Compositionality
    Average: 8.3
    9.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lang.ai
    Year Founded
    2018
    HQ Location
    New York, US
    Twitter
    @_langAI
    308 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessl

Users
No information available
Industries
  • Food Production
Market Segment
  • 63% Mid-Market
  • 17% Enterprise
Lang.ai features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.3
Custom Extension
Average: 8.1
9.3
Compositionality
Average: 8.3
9.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Lang.ai
Year Founded
2018
HQ Location
New York, US
Twitter
@_langAI
308 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Filters
Filter
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
  • Mid-Market
Clear Filter
More Filters
Market Segments
All Segments
Small Business
Mid Market
Enterprise
Avg. Customer Review
Language
Pricing
Sort by
Clear All
16 Listings in Text Analysis Available
  • Sort By:
    G2 Score

Recommended For You

IBM Db2
InterSystems Caché
InterSystems IRIS
Google Cloud Storage for Firebase
Oracle Database Cloud Service