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NVivo Reviews (137)

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NVivo Reviews (136)

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4.0
137 reviews

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Shiv S.
SS
Associate - Business Strategy and Marketing
Mid-Market (51-1000 emp.)
"owerful Tool for Qualitative and Mixed-Methods Research"
What do you like best about NVivo?

NVivo has been a game-changer for my qualitative research work. It provides a seamless way to organize, analyze, and visualize complex data. I especially liked the ability to generate word clouds, perform perceptual mapping, create hierarchy charts, and run cluster analysis, which made my findings more insightful and visually engaging. The transcription and data coding features were extremely useful in handling large volumes of qualitative data efficiently. Overall, it significantly enhanced the depth and clarity of my research outcomes. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

While NVivo is powerful, it does have a steep learning curve; it takes time to get used to its interface and fully leverage its wide range of features. At times, it felt less intuitive, especially when switching between different types of analyses. Additionally, the software can be resource-heavy, which slows down performance if the dataset is large. A more user-friendly interface and lighter system requirements would make it even better. Review collected by and hosted on G2.com.

Verified User in Research
UR
Small-Business (50 or fewer emp.)
"Avoid collaboration cloud at all costs!!!!"
What do you like best about NVivo?

Nothing useful in the Collaboration Cloud module for our needs. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

I’ve never been so frustrated with a research tool. NVivo Collaboration Cloud repeatedly failed to sync, produced cryptic errors, and forced my team into manual workarounds that wasted hours. The UI is confusing, the documentation is shallow, and support was slow/unhelpful when we reached out. This product broke collaborative workflows rather than enabling them. If your project is time-sensitive, do not rely on this. Review collected by and hosted on G2.com.

Verified User in Research
UR
Small-Business (50 or fewer emp.)
"Terrible service and unreliable software"
What do you like best about NVivo?

When the program works, the features for analysis are helpful. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

I wish I had never used NVivo 15. I cannot access my data reliably due to repeated, numerous issues with both the license and collaboration cloud features. The program runs painfully slowly, frequently crashes, and makes even basic tasks frustrating.

Customer support is only available via email — there is no option to speak with someone live — and response times are incredibly slow. This would be frustrating for any software, but it’s absolutely untenable for one that has so many ongoing problems and directly impacts access to research data.

Right now, I cannot access my data at all and have no timely way to get help resolving the issue. For a product that is marketed toward professional research, this level of instability and lack of support is unacceptable. I will never recommend NVivo to anyone in the future. Review collected by and hosted on G2.com.

Verified User in Research
UR
Enterprise (> 1000 emp.)
"The literal definition of adding low quality elements to make more money"
What do you like best about NVivo?

It's a user-friendly and efficient system. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

Honestly, they have the worst costumer service I have ever dealt with (not the people themselves, but the policies their reps have to upload and the fact that they will not provide any answers over email and require Teams call to get basic answers). They sell perpetual licenses that now are effectively not useful a year later because they will not allow older versions (e.g., NVivo 14) communicate with newer versions (NVivo 15) as a ploy to get more money. I will be switching to web-based subscription platforms like Dedoose. Unfortunately they add in so many pitfalls to using the system in order to get you to buy the new version (where literally virtually nothing has changed in years beyond the fact that the newer versions be accessed by the older versions) that I will no longer purchase any NVivo licenses and strongly recommend anyone who uses a team-based coding approach stays away from it. This has been an ongoing frustration I have had as a long time NVivo user, but it has gotten substantially worse as they switch ownership to Lumivero. Also, just want to add that they make it very difficult for Mac and PC users to collaborate. Review collected by and hosted on G2.com.

Shujahat A.
SA
Director
Mid-Market (51-1000 emp.)
"Excellent learning experience"
What do you like best about NVivo?

NVivo is a popular qualitative data analysis software tool designed to assist researchers, academics, and professionals in managing, analyzing, and gaining insights from qualitative data. It is widely used in fields such as social sciences, market research, healthcare, and more. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

Data Import and Organization: NVivo allows users to import a wide variety of data types, including text, audio, video, and images. It excels in organizing and categorizing data, making it easy to manage and retrieve information.

Powerful Coding and Analysis: The software provides robust coding capabilities, enabling users to identify themes, patterns, and relationships within their data. It supports both in-vivo coding (open coding) and predefined coding schemes, making it adaptable to different research methodologies.

Data Visualization: NVivo offers several data visualization tools, including charts, graphs, and diagrams, which help users to present their findings effectively. The visualizations aid in understanding complex relationships and patterns within the data.

Mixed Methods Analysis: NVivo is flexible enough to handle both qualitative and quantitative data, making it suitable for mixed methods research. Researchers can import and integrate data from various sources for comprehensive analysis.

Team Collaboration: NVivo provides collaborative features that enable multiple users to work on the same project simultaneously. This is particularly useful for research teams and academic collaborations.

Transcription Support: The software includes tools for transcription and text-to-speech conversion, saving users time and effort when working with audio and video data. Review collected by and hosted on G2.com.

Verified User in Research
UR
Small-Business (50 or fewer emp.)
"DO NOT PURCHASE - EXPENSIVE AND INEFFECTIVE"
What do you like best about NVivo?

I wouldn't say anything is great about this expensive program that you cant find for cheaper elsewhere. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

Crashes. I have half of my audio files transcribed and coded while the other half I have not been able to upload for the past three weeks because of a system error that they cannot yet resolve. They do not have a customer service line that you can directly call and when you send a customer service message the email you receive tells you that they are working on the issue and that you just have to stay put. I have not been able to do vital work for the past three weeks because of this issue. I have gone back and forth requesting for updates and nothing. I have asked for a refund and they have ghosted me. Review collected by and hosted on G2.com.

AG
Diseñador TIC
Enterprise (> 1000 emp.)
"Great help for qualitative research"
What do you like best about NVivo?

What I like the most about Nvivo is its ability to organize information in various ways. It can be organized by user cases, research categories, or documents. Additionally, it has many options for analyzing the information obtained from fieldwork such as interviews or surveys. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

What I like the least about Nvivo is the access to the toolbar. Some options have very small text and it is not easy to understand which button is the correct one. Review collected by and hosted on G2.com.

Maneeha N.
MN
Mid-Market (51-1000 emp.)
"Nvivo"
What do you like best about NVivo?

Really easy to use for coding and qualitative analysis, really intuitive Review collected by and hosted on G2.com.

What do you dislike about NVivo?

Visualisation features could use work especially thematic and conceptualisation maps are quite difficult to use Review collected by and hosted on G2.com.

JD
Small-Business (50 or fewer emp.)
"NVivo for qualitative research"
What do you like best about NVivo?

NVivo does everything I need it to do. I like the many options to highlight, label, and code data. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

There is a steep learning curve to NVivo. That said, given the many options and needs of its users, this is understandable. Review collected by and hosted on G2.com.

Verified User in Research
UR
Small-Business (50 or fewer emp.)
"Great for managing large quantities of qualitative data"
What do you like best about NVivo?

The best thing about NVivo is how easy it is to search for and pull relevant text from large quantities of qualitative data once coded. Review collected by and hosted on G2.com.

What do you dislike about NVivo?

The coding process is time intensive, and I don't find NVivo to be the most user-friendly or efficient when it comes to coding. Review collected by and hosted on G2.com.

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