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Best Text Analysis Software for Small Business

Blue Bowen
BB
Researched and written by Blue Bowen

Products classified in the overall Text Analysis category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Text Analysis to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Text Analysis category.

In addition to qualifying for inclusion in the Text Analysis Software category, to qualify for inclusion in the Small Business Text Analysis Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Small Business Text Analysis Available

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    G2 Score
Google Cloud Natural Language API
(97)4.3 out of 5
8th Easiest To Use in Text Analysis software
View top Consulting Services for Google Cloud Natural Language API
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Derive insights from unstructured text using Google machine learning.

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Google Cloud Natural Language API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Computing
    2
    Accuracy
    1
    AI Technology
    1
    Application Development
    1
    Automation
    1
    Cons
    Not User-Friendly
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Google Cloud Natural Language API features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.0
    8.8
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,497,617 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,307 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Derive insights from unstructured text using Google machine learning.

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 24% Enterprise
Google Cloud Natural Language API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Computing
2
Accuracy
1
AI Technology
1
Application Development
1
Automation
1
Cons
Not User-Friendly
1
View All Pros and Cons
Google Cloud Natural Language API features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.0
8.8
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,497,617 Twitter followers
LinkedIn® Page
www.linkedin.com
325,307 employees on LinkedIn®
Ownership
NASDAQ:GOOG
SAS Viya
(608)4.3 out of 5
7th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations face increasing demands for high-powered analytics that produce fast, trustworthy results. Whether it’s providing teams of data scientists with advanced machine learning capabilities or

    Users
    • Student
    • Biostatistician
    Industries
    • Pharmaceuticals
    • Higher Education
    Market Segment
    • 34% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAS Viya is a data analytics tool used for data visualization, reporting, and code generation in various programming languages.
    • Users frequently mention the platform's user-friendly interface, impressive visual representation tools, and the convenience of its no-code, drag-and-drop functionality.
    • Reviewers experienced complexity in the user interface and found the output from the Explore and Visualize section unnecessarily long and complicated.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAS Viya Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    188
    Analytics
    162
    Data Analysis
    135
    User Interface
    126
    Cons
    Learning Curve
    127
    Learning Difficulty
    126
    Complexity
    116
    Difficult Learning
    99
    Not User-Friendly
    92
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAS Viya features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Custom Extension
    Average: 8.0
    8.1
    Compositionality
    Average: 8.1
    7.6
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAS Institute Inc.
    Company Website
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    61,347 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations face increasing demands for high-powered analytics that produce fast, trustworthy results. Whether it’s providing teams of data scientists with advanced machine learning capabilities or

Users
  • Student
  • Biostatistician
Industries
  • Pharmaceuticals
  • Higher Education
Market Segment
  • 34% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAS Viya is a data analytics tool used for data visualization, reporting, and code generation in various programming languages.
  • Users frequently mention the platform's user-friendly interface, impressive visual representation tools, and the convenience of its no-code, drag-and-drop functionality.
  • Reviewers experienced complexity in the user interface and found the output from the Explore and Visualize section unnecessarily long and complicated.
SAS Viya Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
188
Analytics
162
Data Analysis
135
User Interface
126
Cons
Learning Curve
127
Learning Difficulty
126
Complexity
116
Difficult Learning
99
Not User-Friendly
92
View All Pros and Cons
SAS Viya features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.5
Custom Extension
Average: 8.0
8.1
Compositionality
Average: 8.1
7.6
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
SAS Institute Inc.
Company Website
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
61,347 Twitter followers
LinkedIn® Page
www.linkedin.com
18,116 employees on LinkedIn®

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Amazon Comprehend
(71)4.2 out of 5
14th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Amazon Comprehend features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Custom Extension
    Average: 8.0
    8.5
    Compositionality
    Average: 8.1
    8.2
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Amazon Web Services (AWS)
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,217,364 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Mid-Market
  • 38% Small-Business
Amazon Comprehend features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.9
Custom Extension
Average: 8.0
8.5
Compositionality
Average: 8.1
8.2
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Amazon Web Services (AWS)
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,217,364 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
Speak
(28)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Speak is a no-code transcription and natural language processing platform that helps researchers and marketers extract valuable insights from media. Get professional and automated transcription, gen

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 89% Small-Business
    • 7% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Speak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Transcription
    6
    Accuracy
    5
    Time-saving
    5
    Transcription Accuracy
    5
    Cons
    Cost
    2
    Subscription Issues
    2
    Accuracy Issues
    1
    Joining Issues
    1
    Language Limitations
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Speak features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Custom Extension
    Average: 8.0
    9.0
    Compositionality
    Average: 8.1
    8.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Speak Ai
    Year Founded
    2019
    HQ Location
    Toronto, CA
    Twitter
    @speakai_co
    265 Twitter followers
    LinkedIn® Page
    linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Speak is a no-code transcription and natural language processing platform that helps researchers and marketers extract valuable insights from media. Get professional and automated transcription, gen

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 89% Small-Business
  • 7% Mid-Market
Speak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Transcription
6
Accuracy
5
Time-saving
5
Transcription Accuracy
5
Cons
Cost
2
Subscription Issues
2
Accuracy Issues
1
Joining Issues
1
Language Limitations
1
View All Pros and Cons
Speak features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.2
Custom Extension
Average: 8.0
9.0
Compositionality
Average: 8.1
8.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Speak Ai
Year Founded
2019
HQ Location
Toronto, CA
Twitter
@speakai_co
265 Twitter followers
LinkedIn® Page
linkedin.com
5 employees on LinkedIn®
IBM Watson Natural Language Understanding
(34)4.2 out of 5
13th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Analyze text to extract meta-data from content such as concepts, entities, keywords, categories, relations and semantic roles.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 56% Small-Business
    • 26% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Watson Natural Language Understanding Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Accuracy
    5
    User Interface
    4
    Customization
    3
    Functionality
    3
    Cons
    Complex Setup
    4
    Limitations
    2
    Complexity
    1
    Difficult Learning
    1
    Not User-Friendly
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Watson Natural Language Understanding features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

Analyze text to extract meta-data from content such as concepts, entities, keywords, categories, relations and semantic roles.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 56% Small-Business
  • 26% Enterprise
IBM Watson Natural Language Understanding Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Accuracy
5
User Interface
4
Customization
3
Functionality
3
Cons
Complex Setup
4
Limitations
2
Complexity
1
Difficult Learning
1
Not User-Friendly
1
View All Pros and Cons
IBM Watson Natural Language Understanding features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,117 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
ATLAS.ti
(59)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

    Users
    No information available
    Industries
    • Higher Education
    • Research
    Market Segment
    • 37% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ATLAS.ti Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Intuitive
    3
    Useful
    3
    Categorization
    2
    Customer Support
    2
    Cons
    Data Inaccuracy
    1
    Error Handling
    1
    Lacking Features
    1
    Limited Features
    1
    Limited Language Support
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ATLAS.ti features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Custom Extension
    Average: 8.0
    8.3
    Compositionality
    Average: 8.1
    7.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ATLAS.ti Scientific Software Development GmbH
    Year Founded
    1993
    HQ Location
    Berlin
    Twitter
    @ATLASti
    4,243 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    48 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Leveraged by brands and academics alike, ATLAS.ti allows anyone to analyze data and uncover valuable insights – no matter which sector you work in. From basic analysis tasks to the most in-depth rese

Users
No information available
Industries
  • Higher Education
  • Research
Market Segment
  • 37% Small-Business
  • 34% Mid-Market
ATLAS.ti Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Intuitive
3
Useful
3
Categorization
2
Customer Support
2
Cons
Data Inaccuracy
1
Error Handling
1
Lacking Features
1
Limited Features
1
Limited Language Support
1
View All Pros and Cons
ATLAS.ti features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
7.9
Custom Extension
Average: 8.0
8.3
Compositionality
Average: 8.1
7.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
ATLAS.ti Scientific Software Development GmbH
Year Founded
1993
HQ Location
Berlin
Twitter
@ATLASti
4,243 Twitter followers
LinkedIn® Page
www.linkedin.com
48 employees on LinkedIn®
Canvs
(147)4.3 out of 5
Optimized for quick response
1st Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Businesses struggle to understand the true meaning behind customer feedback, and how to action it. Canvs solves this by using advanced AI to analyze unstructured data, turning complex customer sentime

    Users
    No information available
    Industries
    • Market Research
    • Entertainment
    Market Segment
    • 41% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Canvs AI is a tool that analyzes verbatims, identifies key themes from open-ended responses, and provides sentiment analysis to understand user trends and feelings.
    • Reviewers appreciate Canvs AI's ability to analyze large volumes of short answers, surface meaningful insights quickly, and save hours of manual analysis, along with its user-friendly platform and responsive customer support.
    • Reviewers mentioned issues with Canvs AI's limited filtering capabilities, occasional glitches, difficulty in handling specific tasks like summarizing responses to a single question, and the need for specific knowledge to use certain features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Canvs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Insights Generation
    31
    Insights Analysis
    28
    AI Technology
    27
    Helpful
    24
    Cons
    Inaccuracy
    10
    Limitations
    9
    AI Limitations
    8
    AI Inaccuracy
    6
    Slow Performance
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Canvs features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Custom Extension
    Average: 8.0
    7.6
    Compositionality
    Average: 8.1
    7.4
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Canvs AI
    Company Website
    Year Founded
    2010
    HQ Location
    New York, New York
    Twitter
    @canvsai
    2,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Businesses struggle to understand the true meaning behind customer feedback, and how to action it. Canvs solves this by using advanced AI to analyze unstructured data, turning complex customer sentime

Users
No information available
Industries
  • Market Research
  • Entertainment
Market Segment
  • 41% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Canvs AI is a tool that analyzes verbatims, identifies key themes from open-ended responses, and provides sentiment analysis to understand user trends and feelings.
  • Reviewers appreciate Canvs AI's ability to analyze large volumes of short answers, surface meaningful insights quickly, and save hours of manual analysis, along with its user-friendly platform and responsive customer support.
  • Reviewers mentioned issues with Canvs AI's limited filtering capabilities, occasional glitches, difficulty in handling specific tasks like summarizing responses to a single question, and the need for specific knowledge to use certain features.
Canvs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Insights Generation
31
Insights Analysis
28
AI Technology
27
Helpful
24
Cons
Inaccuracy
10
Limitations
9
AI Limitations
8
AI Inaccuracy
6
Slow Performance
6
View All Pros and Cons
Canvs features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
7.2
Custom Extension
Average: 8.0
7.6
Compositionality
Average: 8.1
7.4
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Canvs AI
Company Website
Year Founded
2010
HQ Location
New York, New York
Twitter
@canvsai
2,726 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Kimola
(21)4.8 out of 5
2nd Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kimola lets you scrape and collect feedback from 30+ channels, then analyze, classify, and summarize it all—from product reviews and survey responses to chats and call-center conversations. Whether it

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kimola Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Accuracy
    6
    Time-Saving
    6
    Customer Support
    5
    Insights Generation
    5
    Cons
    Poor Interface Design
    3
    Lacking Features
    2
    Complex Setup
    1
    Email Issues
    1
    Exporting Limitations
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kimola features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Custom Extension
    Average: 8.0
    8.8
    Compositionality
    Average: 8.1
    9.0
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kimola
    Year Founded
    2014
    HQ Location
    San Francisco, CALIFORNIA
    Twitter
    @kimola101
    884 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kimola lets you scrape and collect feedback from 30+ channels, then analyze, classify, and summarize it all—from product reviews and survey responses to chats and call-center conversations. Whether it

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 33% Mid-Market
Kimola Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Accuracy
6
Time-Saving
6
Customer Support
5
Insights Generation
5
Cons
Poor Interface Design
3
Lacking Features
2
Complex Setup
1
Email Issues
1
Exporting Limitations
1
View All Pros and Cons
Kimola features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
8.9
Custom Extension
Average: 8.0
8.8
Compositionality
Average: 8.1
9.0
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Kimola
Year Founded
2014
HQ Location
San Francisco, CALIFORNIA
Twitter
@kimola101
884 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
IBM Watson Studio
(164)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Watson Studio on IBM Cloud Pak for Data is a leading data science and machine learning solution that helps enterprises accelerate AI-powered digital transformation. It allows businesses to scale t

    Users
    • Software Engineer
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IBM Watson Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Capabilities
    4
    AI Integration
    4
    AI Modeling
    4
    AI Technology
    4
    Ease of Use
    4
    Cons
    Learning Curve
    2
    Steep Learning Curve
    2
    Cost
    1
    Difficulty in Adjustments
    1
    Expensive
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IBM Watson Studio features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Custom Extension
    Average: 8.0
    9.2
    Compositionality
    Average: 8.1
    9.0
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Watson Studio on IBM Cloud Pak for Data is a leading data science and machine learning solution that helps enterprises accelerate AI-powered digital transformation. It allows businesses to scale t

Users
  • Software Engineer
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 30% Small-Business
IBM Watson Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Capabilities
4
AI Integration
4
AI Modeling
4
AI Technology
4
Ease of Use
4
Cons
Learning Curve
2
Steep Learning Curve
2
Cost
1
Difficulty in Adjustments
1
Expensive
1
View All Pros and Cons
IBM Watson Studio features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
8.1
Custom Extension
Average: 8.0
9.2
Compositionality
Average: 8.1
9.0
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,117 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
SAS Visual Text Analytics
(64)4.7 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

    Users
    • Inside Sales Manager
    Industries
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAS Visual Text Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Modeling
    1
    Scalability
    1
    User Interface
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAS Visual Text Analytics features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Custom Extension
    Average: 8.0
    8.3
    Compositionality
    Average: 8.1
    8.1
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAS Institute Inc.
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    61,236 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,116 employees on LinkedIn®
    Phone
    1-800-727-0025
Product Description
How are these determined?Information
This description is provided by the seller.

The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

Users
  • Inside Sales Manager
Industries
  • Computer Software
Market Segment
  • 73% Enterprise
  • 20% Small-Business
SAS Visual Text Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Modeling
1
Scalability
1
User Interface
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
SAS Visual Text Analytics features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Custom Extension
Average: 8.0
8.3
Compositionality
Average: 8.1
8.1
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
SAS Institute Inc.
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
61,236 Twitter followers
LinkedIn® Page
www.linkedin.com
18,116 employees on LinkedIn®
Phone
1-800-727-0025
Altair AI Studio
(508)4.6 out of 5
11th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

    Users
    • Student
    • Data Scientist
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 43% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
    • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
    • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Altair AI Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    AI Technology
    6
    Machine Learning
    6
    AI Integration
    5
    User Interface
    5
    Cons
    Large Dataset Handling
    3
    Slow Performance
    3
    Complexity
    2
    Expensive
    2
    Poor Performance
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Altair AI Studio features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.0
    8.0
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Altair
    Year Founded
    1985
    HQ Location
    Troy, MI
    Twitter
    @Altair_Inc
    7,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,078 employees on LinkedIn®
    Ownership
    NASDAQ:ALTR
Product Description
How are these determined?Information
This description is provided by the seller.

Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

Users
  • Student
  • Data Scientist
Industries
  • Higher Education
  • Education Management
Market Segment
  • 43% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
  • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
  • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
Altair AI Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
AI Technology
6
Machine Learning
6
AI Integration
5
User Interface
5
Cons
Large Dataset Handling
3
Slow Performance
3
Complexity
2
Expensive
2
Poor Performance
2
View All Pros and Cons
Altair AI Studio features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.0
8.0
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Altair
Year Founded
1985
HQ Location
Troy, MI
Twitter
@Altair_Inc
7,241 Twitter followers
LinkedIn® Page
www.linkedin.com
4,078 employees on LinkedIn®
Ownership
NASDAQ:ALTR
Progress Semaphore
(28)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Progress Semaphore semantic AI platform enables organizations to derive value from their information by making it consumable and trustworthy across the enterprise at scale. Semaphore excels at thi

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Progress Semaphore Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Management
    8
    Ease of Use
    8
    Features
    5
    Results
    4
    Helpful
    3
    Cons
    Learning Difficulty
    6
    Required Expertise
    4
    Lack of Information
    2
    Software Bugs
    2
    Understanding Issues
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Progress Semaphore features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Progress Software
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    48,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,858 employees on LinkedIn®
    Ownership
    NASDAQ:PRGS
Product Description
How are these determined?Information
This description is provided by the seller.

The Progress Semaphore semantic AI platform enables organizations to derive value from their information by making it consumable and trustworthy across the enterprise at scale. Semaphore excels at thi

Users
No information available
Industries
  • Computer Software
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Progress Semaphore Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Management
8
Ease of Use
8
Features
5
Results
4
Helpful
3
Cons
Learning Difficulty
6
Required Expertise
4
Lack of Information
2
Software Bugs
2
Understanding Issues
2
View All Pros and Cons
Progress Semaphore features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Progress Software
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
48,961 Twitter followers
LinkedIn® Page
www.linkedin.com
3,858 employees on LinkedIn®
Ownership
NASDAQ:PRGS
Forsta
(331)4.2 out of 5
10th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    Customer Support
    2
    Customization
    2
    Data Analysis
    2
    Cons
    Poor Performance
    3
    Delay Issues
    2
    Inefficiency
    2
    Limitations
    2
    Limited Options
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forsta features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Custom Extension
    Average: 8.0
    10.0
    Compositionality
    Average: 8.1
    8.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
Customer Support
2
Customization
2
Data Analysis
2
Cons
Poor Performance
3
Delay Issues
2
Inefficiency
2
Limitations
2
Limited Options
2
View All Pros and Cons
Forsta features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Custom Extension
Average: 8.0
10.0
Compositionality
Average: 8.1
8.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
873 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
Relative Insight
(57)4.5 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Relative Insight features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Custom Extension
    Average: 8.0
    6.7
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Relative Insight Ltd
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @RelativeInsight
    804 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Relative Insight features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
7.5
Custom Extension
Average: 8.0
6.7
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Relative Insight Ltd
Year Founded
2012
HQ Location
London, England
Twitter
@RelativeInsight
804 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
Playvox Customer AI
(79)4.6 out of 5
Save to My Lists
Entry Level Price:Starting at $6,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

    Users
    No information available
    Industries
    • Accounting
    • Computer Software
    Market Segment
    • 49% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Playvox Customer AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease
    1
    Ease of Use
    1
    Improvement
    1
    Tracking Efficiency
    1
    Cons
    This product has not yet received any negative sentiments.
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Playvox Customer AI features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Custom Extension
    Average: 8.0
    8.9
    Compositionality
    Average: 8.1
    8.7
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Playvox
    Year Founded
    2012
    HQ Location
    Sunnyvale, CA
    Twitter
    @PlayVoxCX
    1,700 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

As your conversation volume grows, it becomes hard to stay on top of customer issues and requests. The Prodsight app makes this easy by automatically analysing your Zendesk and Intercom conversation

Users
No information available
Industries
  • Accounting
  • Computer Software
Market Segment
  • 49% Mid-Market
  • 39% Small-Business
Playvox Customer AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease
1
Ease of Use
1
Improvement
1
Tracking Efficiency
1
Cons
This product has not yet received any negative sentiments.
View All Pros and Cons
Playvox Customer AI features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.0
Custom Extension
Average: 8.0
8.9
Compositionality
Average: 8.1
8.7
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Playvox
Year Founded
2012
HQ Location
Sunnyvale, CA
Twitter
@PlayVoxCX
1,700 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
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