--- title: Amazon Comprehend Reviews meta_title: 'Amazon Comprehend Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how Amazon Comprehend works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 82 scale: '5' date_modified: '2026-06-20' parent_category: name: Natural Language Processing (NLP) url: https://www.g2.com/categories/natural-language-processing-nlp --- # Amazon Comprehend Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Natural Language Understanding (NLU) Software](https://www.g2.com/categories/natural-language-understanding-nlu) **Average Rating:** 4.3/5.0 **Total Reviews:** 82 ## About Amazon Comprehend Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic. ## Amazon Comprehend Pros & Cons **What users like:** - Users value the **valuable insights and data protection** from Amazon Comprehend, streamlining text analysis without needing machine learning skills. (1 reviews) - Users value the **insightful text analysis** of Amazon Comprehend, simplifying their workflow and enhancing data security. (1 reviews) - Users find Amazon Comprehend's **ease of use** beneficial, enabling insight extraction without needing machine learning expertise. (1 reviews) - Users value the **valuable insights** Amazon Comprehend provides from various text sources, enhancing their data understanding. (1 reviews) - Users value the **valuable insights** provided by Amazon Comprehend, simplifying text analysis while ensuring data protection. (1 reviews) - Machine Learning (1 reviews) - NLP Capabilities (1 reviews) **What users dislike:** - Users note that **accuracy issues** arise without sufficient training data, impacting the effectiveness of Amazon Comprehend. (1 reviews) - Users find the cost of Amazon Comprehend to be **expensive** , particularly with large data volumes impacting affordability. (1 reviews) - Users find that **insufficient training** limits accuracy, often requiring additional data to improve insights effectively. (1 reviews) ## Amazon Comprehend Reviews ### 1. Accurate Pre-Trained NLP Models with Seamless PII Redaction **Rating:** 4.5/5.0 stars **Reviewed by:** Ruchi P. | Program Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2026 **What do you like best about Amazon Comprehend?** I really appreciate how easy it is to perform complex NLP tasks like sentiment analysis and entity recognition without needing a deep background in machine learning. The pre-trained models are quite accurate, and the ability to automatically detect and redact PII is a huge plus for maintaining data privacy in our workflows. **What do you dislike about Amazon Comprehend?** While the tool is powerful, the pricing can become quite steep if you are processing very large volumes of data daily. Additionally, I’ve found that the training time for custom classification models can be a bit slow, and I would appreciate more flexibility in fine-tuning models for highly specialized industry jargon. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend helps us automate the extraction of key insights from massive amounts of unstructured customer feedback. Instead of manually reading every ticket, we use it to quickly identify sentiment trends and recurring themes. This has significantly reduced our manual workload and allows us to make data-driven product decisions much faster than before. ### 2. Efficient text analysis with minimal setup **Rating:** 4.5/5.0 stars **Reviewed by:** jahan a. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Amazon Comprehend?** What I like best about Amazon Comprehend is how easy it is to turn large amounts of text into useful insights. It can quickly identify sentiment, key phrases, and important entities without requiring complex machine learning expertise. The integration with other AWS services also makes it convenient to use within existing workflows. **What do you dislike about Amazon Comprehend?** One thing I dislike about Amazon Comprehend is that the pricing can become expensive when processing large volumes of text. It can also require some trial and error to achieve the desired accuracy for industry specific content, and the customization options may feel limited compared to building a fully tailored NLP solution **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend helps solve the challenge of analyzing large amounts of unstructured text quickly and efficiently. It automates tasks such as sentiment analysis, entity recognition, and key phrase extraction, which saves significant time compared to manual review. This allows me to gain insights faster, improve decision making, and focus on higher-value work instead of spending hours processing text data. ### 3. Straightforward NLP APIs That Deliver Real Value **Rating:** 4.0/5.0 stars **Reviewed by:** Victor P. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Amazon Comprehend?** If I had to choose the strongest aspect of Amazon Comprehend, it would be how it delivers useful natural-language processing capabilities through straightforward APIs, without forcing you to build, train, or maintain complex machine-learning models on your own. **What do you dislike about Amazon Comprehend?** There’s no specific disadvantages but only thing what I don’t like personally is the limitations **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend helps address the challenge of extracting meaningful insights from large volumes of unstructured text, including customer reviews, support tickets, emails, social media posts, and documents. It automatically identifies sentiment, key phrases, entities, topics, and personally identifiable information, without requiring deep machine learning expertise. ### 4. Easy, Scalable Text Insights with Amazon Comprehend **Rating:** 4.5/5.0 stars **Reviewed by:** rupali j. | Audit Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Amazon Comprehend?** What I like most about Amazon Comprehend is how easy it is to extract insights from large amounts of text without needing complex machine learning expertise. It saves time, scales efficiently, and helps automate tasks such as sentiment analysis, entity recognition, and document classification with reliable results. **What do you dislike about Amazon Comprehend?** Amazon Comprehend can be expensive when processing large volumes of data. The accuracy of sentiment analysis and entity detection is not always perfect, especially for industry-specific or complex text. Additionally, customization options are somewhat limited compared to building a tailored NLP solution. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend helps us process and analyze large volumes of unstructured text that would otherwise require significant manual effort. It enables us to identify key topics, sentiments, and entities quickly, helping us gain insights faster, improve decision-making, and save valuable time and resources. ### 5. Accurate Sentiment Insights with Seamless AWS Integration **Rating:** 4.5/5.0 stars **Reviewed by:** KESHAV B. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2026 **What do you like best about Amazon Comprehend?** Amazon Comprehend makes it easy to understand and analyze large amounts of text without building complex AI models from scratch. I particularly appreciate its accurate sentiment analysis, entity recognition, and seamless integration with the AWS ecosystem, which helps save time and improve efficiency in data-driven projects. **What do you dislike about Amazon Comprehend?** While Amazon Comprehend is easy to use, I found its accuracy inconsistent for domain-specific content. The pricing can become expensive at scale, and achieving highly customized results often requires additional AWS services and configuration. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend helps automate text analysis and reduces the time spent manually reviewing large datasets. It is beneficial for identifying customer sentiment, key topics, and important entities from unstructured content. However, for highly specialized or industry-specific use cases, additional customization may be required to achieve optimal accuracy. ### 6. Efficient and Easy-to-Use NLP Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Seerat S. | Leasing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Amazon Comprehend?** Amazon Comprehend stands out for its ability to quickly extract insights from unstructured text using NLP. It’s straightforward to integrate, scales well, and offers capabilities such as sentiment analysis, entity recognition, and keyword extraction, which help enterprises make data-driven decisions more efficiently. **What do you dislike about Amazon Comprehend?** When used extensively, Amazon Comprehend can be costly, and its accuracy may differ for highly complex or industry-specific content. Compared to creating customized NLP models, customization choices are more constrained, and deciphering complicated context can occasionally be difficult. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend automates the analysis of large volumes of unstructured text by identifying entities, sentiment, key phrases, and other insights. This helps save time, reduce manual effort, improve data accuracy, and support faster, better-informed decision-making based on consumer feedback, documents, and other text-based data. ### 7. Great for Automating Text Analysis and Saving Time. **Rating:** 4.5/5.0 stars **Reviewed by:** Pooja R. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Amazon Comprehend?** I like best about Amazon Comprehend is that it makes it easy to analyze large amounts of text without needing advanced machine learning knowledge. It helps quickly identify key information such as sentiments, entities, and topics from documents, which saves a lot of time and effort. **What do you dislike about Amazon Comprehend?** I dislike about Amazon Comprehend is that the pricing can become expensive when processing large volumes of text. It can also take some time to understand and configure all the available features if you're new to AWS. **What problems is Amazon Comprehend solving and how is that benefiting you?** It helps me solve the challenge of analyzing large amounts of unstructured text quickly and efficiently. Instead of manually reviewing documents, customer feedback, or reports, I can automatically extract key insights such as sentiment, entities, and important topics. ### 8. Amazon Comprehend Makes Text Analysis Easy and Insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Harit G. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Amazon Comprehend?** What I like most about Amazon Comprehend is how easy it is to analyze large amounts of text and quickly get useful insights like sentiment, key phrases, and entities without having to build complex machine learning models from scratch. **What do you dislike about Amazon Comprehend?** One thing I dislike about Amazon Comprehend is that its accuracy can vary for industry-specific or highly technical content, and customizing it for niche use cases may require additional effort and training data. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend helps solve the challenge of analyzing large volumes of unstructured text quickly and efficiently. It saves time by automatically identifying sentiments, key phrases, and important entities, allowing me to gain insights faster and make better decisions without manually reviewing all the data. ### 9. Powerful Text Insights with Simple Workflows and Strong Access Controls **Rating:** 4.5/5.0 stars **Reviewed by:** Aman A. | Ruby on Rails Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Amazon Comprehend?** It helps uncover valuable insights from text in documents, emails, and social media feeds. It also offers simple processing workflows for extracting text and key phrases, and when you use it, it doesn’t require machine learning experience. One of the best features is that it protects our data with access controls, so you can manage who is allowed to access sensitive information. **What do you dislike about Amazon Comprehend?** Sometimes the initial insights aren’t enough, and we need more training data to achieve high accuracy. Also, the cost can be higher—especially when there’s a high volume of data to train on or analyze. **What problems is Amazon Comprehend solving and how is that benefiting you?** We need to extract specific text data from large datasets and also convert unstructured data into structured data. For one of the projects I’m working on, we need to pull keywords such as name, company name, email, and mobile number from unstructured text. With the use of Amazon Comprehend, we can extract this information more easily, turn it into usable data, and then use it for our business or product purposes. ### 10. Fast, No-Training NLP with Amazon omprehend **Rating:** 4.5/5.0 stars **Reviewed by:** Girish Kumar J. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Amazon Comprehend?** What I like best about Amazon Comprehend is how quickly it lets you add natural language processing capabilities without needing to build or train complex machine learning models yourself **What do you dislike about Amazon Comprehend?** One drawback of Amazon Comprehend is that customization options can be limited compared to building a dedicated NLP model for highly specialized domains. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend helps solve the challenge of extracting meaningful insights from large amounts of unstructured text data ### 11. Effortless Insights into Key Trends and Sentiments **Rating:** 4.5/5.0 stars **Reviewed by:** Shreya R. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Amazon Comprehend?** It makes it easy to identify key information, sentiments, and trends without spending a lot of time manually reviewing data **What do you dislike about Amazon Comprehend?** It can also become costly when processing large volumes of data, and customizing it for specific use cases may require some additional effort and expertise **What problems is Amazon Comprehend solving and how is that benefiting you?** It automatically identifies key information, sentiment, and trends from customer feedback, documents, and other text sources. ### 12. Gets you valuable insights from texts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Amazon Comprehend?** Easy to setup and use. Can analyze details from text documents, emails and even social media, given proper access. Supports analyses in batches as well !! Good integration with other AWS services like S3 **What do you dislike about Amazon Comprehend?** The initial set of insights you get is not good enough. You would need to train the system with large enough data sets multiple times till you start seeing the scores that you are expecting. Initial setup though easy, takes time depending on your use case. Price is a little steep. **What problems is Amazon Comprehend solving and how is that benefiting you?** Categorize the news articles from various sources into pre defined categories that we want to consume and showcase to our end customers. Easy integration with other AWS services like Lambdas and S3. ### 13. Using comprehend to find the best ad insertion point **Rating:** 4.0/5.0 stars **Reviewed by:** Tony L. | Solution Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Amazon Comprehend?** Easy to use API which gives back important information about the sentiment of a sentence. The confidence score helps to understand the accuracy of the sentiment which Comprehend is giving back to you. **What do you dislike about Amazon Comprehend?** Need to integrate and consume the data on our own as part of your design. For example, if you send a full transcript, you will get back a single sentiment score set. You need to break the transcript into parts and submit each individually. **What problems is Amazon Comprehend solving and how is that benefiting you?** We need to know the sentiment of a conversation so that we can decide if ad insertion is appropriate. We dont want to put advertisements right beside negative sentiment. Now we can review the last 5 minutes of text and we can decide if ad insertion is the best strategy. ### 14. our experience using this tool has been great since ti helps us out with identifying locations **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel V. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Amazon Comprehend?** the most helpful is its usage, very user-friendly, and does not have many obstacles to go over. Also, the tool itself comes with pre-trained models for multiple languages. **What do you dislike about Amazon Comprehend?** the downside of using this tool will be cost consideration it is a pay-as-you-go service that can be cost-effective for any user. Also, data privacy is another that could be a worry for most when using cloud-based services like Amazon Comprehend. **What problems is Amazon Comprehend solving and how is that benefiting you?** well for the most part it helps out with employee feedback and e-commerce product recommendations. ### 15. NLP from Amazon to retrieve valuable insights from texts **Rating:** 4.0/5.0 stars **Reviewed by:** SHUBHAM V. | APM, Quality Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Amazon Comprehend?** -Supports text documents, E-mails & social media posts (requires user authorization). -Provides trust scores against each result. A trust score signifies the accuracy level of the extracted keyphrases & sentiments. -Supports batch text analysis. -Amazon comprehend can also analyse customer service calls to find out the overall sentiment of the customer & the impact of the call (positive or negative). **What do you dislike about Amazon Comprehend?** -Amazon stores & retains user's text inputs to train & improve it's model. -Pricing depends upon the number of units per month, AWS charges different prices per API request based on the number of requests in a billing cycle. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon comprehend is integrated with our overseas customer support system, it identifies the resolution impact and the satisfaction levels of our consumers that interact with our support team. ### 16. Amazon Comprehend-The future for NLP **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat V. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Amazon Comprehend?** It is easy to use as it requires minimal setup.Supports text documents, email and social media posts. It supports batch text analysis, provides trust scores against each result..It can analyse customer support service calls to know the customer sentiments. **What do you dislike about Amazon Comprehend?** Amazon store and retains user's text inputs to train and improve its model. Amazon uses pay as per use .the booking is done accordinv to the use per month as per UPI requests. It has limited accuracy, aa it is a machine,so manual reviewing is important. It helps in multilingual support. It is scalable as manages large data **What problems is Amazon Comprehend solving and how is that benefiting you?** Sentiment Analysis- analysis of large amount of data can be tiring so comprehend helps in accurate analysis of text data. Entity recognition-identifying entities such as people, organisation and location within large data is difficult so Amazon comprehend helps in analysis very important. Topic modelling-understanding the topics within large volumes of data is challenging. It allows topic to gain insights . ### 17. A powerful NLP tool for text analysis by Amazon **Rating:** 4.5/5.0 stars **Reviewed by:** Shashank P. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Amazon Comprehend?** The best thing I like about Amazon comprehend is it's ease of use, scalability and wide array of NLP capabilities which helps in extracting insights from text data. Integration with million services and support for multiple languages is a added benefit. **What do you dislike about Amazon Comprehend?** One major concern is cost scalability for large data sets, limited customisation for complex NLP tasks. The learning curve for the tool is also very steep and new users might take time to get used to with the tool. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon comprehend addresses text, analysis, challenges and benefits businesses with sentiment analysis for customer feedback. It enhances understanding of user preferences through language detection. ### 18. Amazing Amazon Comprehend **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Amazon Comprehend?** Comprehend usefully include: Ease of Use: Amazon Comprehend is easy to use and requires minimal setup. Developers can get started with the service quickly and start analyzing text data in just a few clicks. Customizability: Amazon Comprehend allows developers to customize their analysis by training their own models with their own data. This means that they can tailor the analysis to their specific needs and get more accurate results. Multilingual Support: Amazon Comprehend supports multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese. This makes it a versatile tool for analyzing text data from different regions and markets. Scalability: Amazon Comprehend is a scalable service that can handle large volumes of text data. This makes it useful for analyzing data from social media, customer reviews, and other sources where there is a large amount of text. **What do you dislike about Amazon Comprehend?** While Amazon Comprehend is a powerful tool for analyzing text data, there are a few limitations that users should be aware of: Limited Accuracy: While Amazon Comprehend's accuracy is generally good, it may not always be accurate, especially when analyzing complex or nuanced text data. Users should be prepared to manually review the results to ensure accuracy. Cost: Like all AWS services, Amazon Comprehend is a paid service, and the cost can add up quickly if you are analyzing large volumes of text data. Users should be aware of the costs associated with using the service and plan accordingly. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend is solving several problems related to analyzing large volumes of text data. Some of the problems that Amazon Comprehend is solving include: Sentiment Analysis: Analyzing the sentiment of large volumes of text data can be time-consuming and challenging. Amazon Comprehend simplifies this process by providing accurate sentiment analysis of text data, allowing businesses to gain insights into customer sentiment and behavior. Entity Recognition: Identifying entities such as people, organizations, and locations within large volumes of text data can be challenging. Amazon Comprehend provides accurate entity recognition, making it easy to identify and categorize entities within text data. Topic Modeling: Understanding the topics within large volumes of text data can be challenging. Amazon Comprehend provides accurate topic modeling, allowing businesses to gain insights into the themes and topics within their text data. Language Detection: Identifying the language of large volumes of text data can be challenging. Amazon Comprehend provides accurate language detection, making it easy to identify the language of text data and analyze it accordingly. ### 19. Easy functioning **Rating:** 4.0/5.0 stars **Reviewed by:** Anusha M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Amazon Comprehend?** Amazon comprehend is easy to use and set up services for use. This is to make complecated tasks and raise a ticket to make a complaint. Developers can get started with the starts quickly and start analysing quick data. **What do you dislike about Amazon Comprehend?** While amazon comprehend is a powerful tool to analyze text data, there are few limitations. The pricing is slight confusing as well. And it is not still much exposed to the customers who doesn't use it. **What problems is Amazon Comprehend solving and how is that benefiting you?** It helps me to segregate various rpugh documents to the best which it fits as per requirement of the customer. It identifies the resolution impact and the satisfaction levels of our consumers. ### 20. Comprehend to Remove PII from Client Content **Rating:** 4.0/5.0 stars **Reviewed by:** John C. | Lead Application Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Amazon Comprehend?** It was effortless to use and set up in our codebase. We used it to remove PII from sensitive client content. We set up the service for use, and added it to our codebase in less than a day. **What do you dislike about Amazon Comprehend?** The cost to simply remove PII isn't scalable, depending on what kind of content you are trying to process. The pricing is slightly confusing as well. **What problems is Amazon Comprehend solving and how is that benefiting you?** It solved the problem of finding PII in client content and then returning where those were. It also has the capability of just removing it entirely for you but we did the replacement ourselves. ### 21. Pretty good text extraction tool **Rating:** 3.5/5.0 stars **Reviewed by:** Alex P. | DevOps engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend is one of may AWS machine learning services. The great part about it is that you do not need to have any ML or NLP knowledge. All you do is you uplaod your text to AWS and it will be automatically analized. **What do you dislike about Amazon Comprehend?** There are some downsides when it comes to usage of machine learning automating tools. Usually it's limited customization. When you create your own machine learning models you can customize it to your own domain/use-case. This is not a case with Amazon comprehend. The other con is it's not suitable for large volume data - in our case we had some performance issues **What problems is Amazon Comprehend solving and how is that benefiting you?** In our organization we use Amazon Comprehend to handle customer's reviews. We feed text data into Amazon Comprehend and extract insights about how do customers feel about our services ### 22. Amazon Comprehend Review **Rating:** 4.5/5.0 stars **Reviewed by:** Salman h. | Team Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Amazon Comprehend?** From my experience, Amazon Comprehend is providing the effort of building their own models from scratch. And most importantly, it gives support with AWS services, such as Amazon S3 for data storage And AWS Lambda. **What do you dislike about Amazon Comprehend?** Of course, It's important to review the pricing details. And I belong to Down area, it's requires a stable internet connection to access and utilize the service. **What problems is Amazon Comprehend solving and how is that benefiting you?** When I try to dealing with large amounts of text data, it is very challenging to organize to me they need to give to user something for large amounts of data as well as for beginners hard to understand how to use Amazon Comprehend, amazon has provided a good document for better understanding ### 23. This product is very useful in my day to day function **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin T. | Accounts, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Amazon Comprehend?** I like all of its features as it allows me to capture the full picture of projects and execute them appropriately without needing to merge any other tools to get it done. **What do you dislike about Amazon Comprehend?** There really isn't anything negative that I have to say about the product as it works in conjunction with my day-to-day tasks without failing me or my co-workers. **What problems is Amazon Comprehend solving and how is that benefiting you?** It helps solve many problems that arise internally that I couldn't imagine any other product could help fix as every product has its own design and way of tackling things. ### 24. Using Amazon Comprehend **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Amazon Comprehend?** Well, first and foremost, I like that Amazon Comprehend has such accurate sentiment analysis. It can understand the emotions behind text, which is crucial for businesses to gauge customer feedback and understand their sentiments. It's like having a virtual empathy engine! Another thing I love is the entity recognition feature. Amazon Comprehend can identify and extract important entities from text, like names, organizations, and locations. It's fantastic for organizing and categorizing information, making data analysis a breeze. **What do you dislike about Amazon Comprehend?** One thing that I find slightly challenging is the pricing model. Amazon Comprehend charges based on the number of units processed, and it can get quite expensive when dealing with large volumes of text data. For smaller businesses or startups on a tight budget, it might pose some limitations in terms of affordability. I wish there were more flexible pricing options or plans tailored for different business sizes. **What problems is Amazon Comprehend solving and how is that benefiting you?** Well, one major challenge it addressed is the overwhelming task of analyzing customer feedback. With Amazon Comprehend's sentiment analysis, I can quickly assess the sentiments behind vast amounts of text data, saving me hours of manual effort. It allows me to understand customer opinions at scale and make informed decisions. ### 25. High-performance analysis that can be started in an instant **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2023 **What do you like best about Amazon Comprehend?** Initially, text analysis requires much time and knowledge to start research, as it requires building the environment and adjusting the software used for text analysis. However, since Amazon Comprehend provides an easy-to-understand GUI with all the preparations already done, starting various studies immediately without requiring engineers' knowledge is very beneficial. **What do you dislike about Amazon Comprehend?** We hope that this will be improved in the future, as it is possible to instantly perform advanced analysis, such as sentiment analysis on English texts, but other languages do not perform as well as English in their default state **What problems is Amazon Comprehend solving and how is that benefiting you?** With the necessary functions for text analysis and a helpful API already in place, we were able to analyze customer feedback through batch collaboration in a concise period of time. ### 26. Amazon comprehend The inbound Tech **Rating:** 4.5/5.0 stars **Reviewed by:** Md S. | Test Secialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Amazon Comprehend?** Amazon comprehend helps to convert, work and play on valuable insights on various fields like social media, document simplification and also to train a particular level of understanding to develop best to complete PII level works. **What do you dislike about Amazon Comprehend?** It is still not much exposed to the customers who doesn't use it or who are unknown. It needs to be highlighted on mass level to participate in competitive market, so that it gives heights to best of the approaches **What problems is Amazon Comprehend solving and how is that benefiting you?** It helps me to segregate various rpugh documents to the best which it fits as per the requirement of the customers. It doesn't allows to restrict mysef to use best of it. Rather I may be using further to solve discrepancies on individual level. ### 27. Amazon Comprehend is wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** Shweta R. | Developer 1, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend is very easy and helps users to analyze text data in many languages very quickly, as it does not require much of software setup. It can handle large data as well. **What do you dislike about Amazon Comprehend?** Amazon Comprehend laces in accuracy for the results it provides. We need to review the results to get more accuracy. And also, the cost of the software is high, as compared to the features it is providing. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend is solving many of my problems. It helps me analyze extensive text data and it is a very good tool which understands the emotion from the written texts. ### 28. Great tool for developers with pay-as-you go model **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Amazon Comprehend?** Extraction of data from various sources and analyzing capabilities **What do you dislike about Amazon Comprehend?** Difficult to use for non-developers and little complex **What problems is Amazon Comprehend solving and how is that benefiting you?** Extracting data from various sources and files ### 29. About Amazon Comprehend service **Rating:** 4.5/5.0 stars **Reviewed by:** Lokesh P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend is a natural language services that usses machine learning and it's top most uses now a day to manage the cloud bases and when we want multiple storage we use this. **What do you dislike about Amazon Comprehend?** Most of the time it's not work expected so, after some time we need to restart all the services to manage same functionality and even most of the login not proper work. **What problems is Amazon Comprehend solving and how is that benefiting you?** Most of the time we occur problem to login with another machine and the benefits is that it provide security to manage our store and provide huge data store to store our data. ### 30. Amazon Comprehend NLP Review **Rating:** 3.0/5.0 stars **Reviewed by:** Ziaul H. | Process Specialist, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about Amazon Comprehend?** Easy to use Language detection works great on various sizes of documents Works with all of the main document types including PDF Support batch & real-time analysis Relatively cheap, with a free tier **What do you dislike about Amazon Comprehend?** Topic modeling requires a lot of documents Supports mainly UTF-8 Limitation on size of documents Comprehend Medical is quite expensive **What problems is Amazon Comprehend solving and how is that benefiting you?** Customization: PII - sensitive personal user data Entities - main entities and concepts in the text and their position key phrase - is a string containing a noun phrase that describes a particular thing Dominant language - e.g. is it Japanese or English? Sentiment - is it positive, negative? Analyze syntax - for each word whether it's a verb or noun, etc. ### 31. One solution for all the NLP needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Gowtham S. | Senior Quality Assurance Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Amazon Comprehend?** pay as you use model , Highly scalable. Customizable as per the needs. And the technical support facility available for the tools is high. And it is potent tool for analyzing any text data. **What do you dislike about Amazon Comprehend?** While this tool setup and usage is easy, the accuracy of the tool is not up to the mark compared to the other devices in the market. And even when we have the pay-as-you-use model, this tool's subscription charge is high for its accuracy level. **What problems is Amazon Comprehend solving and how is that benefiting you?** The primary usage of the tool is text analysis. 1. Language detection. 2. There is a large amount of text analysis for the sentiment or for building a model. ### 32. Unleashing the Potential of Tech: Amazon Comprehend Emerges **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Amazon Comprehend?** Amplifying Value: Amazon Comprehend Empowers Social Media, Document Simplification, and PII-Level Work" Enhanced Efficiency and Understanding: Amazon Comprehend Optimizes Social Media, Document Simplification, and PII-Level Training" Gaining Actionable Knowledge: Amazon Comprehend Facilitates Conversion, Collaboration, and PII-Level Work" Seamless Integration of Insights: Amazon Comprehend Streamlines Social Media, Document Simplification, and PII-Level Training" Transforming Work and Play: Amazon Comprehend Unleashes the Power of Social Media, Document Simplification, and PII-Level Work" **What do you dislike about Amazon Comprehend?** The product is still not well-known to many potential customers. It needs to be promoted on a large scale to compete in the market and give the best approaches a chance to succeed. **What problems is Amazon Comprehend solving and how is that benefiting you?** - Amazon Comprehend Empowers Effective Sorting of Diverse Documents for Optimal Customer Satisfaction - Enables Seamless Adaptation to Customer Requirements, Paving the Way for Enhanced Utilization - Facilitates Customized Solutions by Addressing Individual Discrepancies and Beyond ### 33. Amazon Comprehend simplifies the process of extracting valuable information **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham S. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Amazon Comprehend?** It simplifies the process of extracting valuable information from text data and also allows developers to incorporate powerful natural language processing capabilities into their applications and services **What do you dislike about Amazon Comprehend?** It does not support all languages or dialects, and also to use it, we require significant effort and expertise. Also, it does not always understand the context behind the text **What problems is Amazon Comprehend solving and how is that benefiting you?** it works perfectly for data extraction and analysis & it also helps for sentiment analysis for companies to understand the market sentiments; overall it provides businesses with the ability to gain valuable insight from data ### 34. Amazon Comprehend - Goto for NLP selvice **Rating:** 5.0/5.0 stars **Reviewed by:** Jaya K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2023 **What do you like best about Amazon Comprehend?** The accuracy in automatic extracting text from images . The speed of analysis adds to its rich features . The api access lets us integrate to any platform app or web. **What do you dislike about Amazon Comprehend?** Customization to fine tune the model is not available . The ability and flexibity to retrain or add to features . Further pre processing of images before sending it via api is not available. **What problems is Amazon Comprehend solving and how is that benefiting you?** The ability to any time integrate NLP workflow without actually developing the model is something I am using Amazon comprehend for . The api can be integrated within half an hour. ### 35. Best Tool To analysis and Extract the Text **Rating:** 4.5/5.0 stars **Reviewed by:** Garvita K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Amazon Comprehend?** It can be easily integrated with any tool. the best thing is it helps to recognize the key phrases and also it can analyze the text in any language. It helps to improve the grammatical syntax **What do you dislike about Amazon Comprehend?** It has a great API so I don't have any point in it to dislike the software. **What problems is Amazon Comprehend solving and how is that benefiting you?** It helps me to analyze the important text from the data. it benefits me by reducing the large volume of data to small informational data. It also supports the German language which helps me a lot to understand the function requirement in the SRS ### 36. Hidden Gem! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Amazon Comprehend?** I use it to help summarize documents with more than 50000 characters and provide me with quick insights. In the age of Chatgpt AWS Comprehend is actually a lot more useful then the more popular tool. **What do you dislike about Amazon Comprehend?** Why keep it hidden? Been using AWS for 3 years and its only recently that I have come across Comprehend. Its made my life some much simpler. **What problems is Amazon Comprehend solving and how is that benefiting you?** Quick summaries of text documents but what I do love the most about it is its self-learning model that makes the tasks unique to me. ### 37. simplifies the process of extracting insights from text data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend is designed to analyze and understand text data, providing valuable insights and extracting useful information. It's tightly couple with their other AWS service so integration with other AWS product is pretty straight forward **What do you dislike about Amazon Comprehend?** Amazon Comprehend is still not accurate and very limited customization. It has a high learning curve as well. They do, however provide lab lessons you can follow to get sample hands-on experience **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend addresses the challenge of efficiently analyzing and extracting insights from large volumes of text data. It automates the process of understanding and organizing textual information, saving time and effort for my team. ### 38. Best service for natural-language processing **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit S. | Principal Techincal Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend enables you to analyse millions of documents to discover the insights they contain. Amazon Comprehend is designed to work seamlessly with other AWS services like Amazon S3, AWS KMS, and AWS Lambda. **What do you dislike about Amazon Comprehend?** Lack of accuracy while working with more extensive data sets, which takes much time to verify the overall data. Also keep an eye to cost factor as well so plan your data analysis accordingly **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend provides the below benefits in my current projects: 1.Language Detection 2.Topic modelling 3.Sentiment Analysis 4.Entity Recogniation 5. Syntax Analysis ### 39. Scalable processing, customization, and text analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend offers easy-to-use text analysis, scalable processing for large volumes of data, and customizable models, **What do you dislike about Amazon Comprehend?** I do not see a single con with Amazon Comprehend and I recommend it to all business looking to scale down their pricing formats. **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend solves problems related to efficient data analysis, language understanding, sentiment analysis, topic extraction, and customization. Its benefits include streamlined processes, multilingual support, actionable insights, and tailored analysis for better decision-making. ### 40. Among best NLP tools **Rating:** 5.0/5.0 stars **Reviewed by:** Jaya K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Amazon Comprehend?** The ease of integration into any workflow is what I like most . I use it generally with python workflows and has provided accurate results . Go to NLP tool in the market. **What do you dislike about Amazon Comprehend?** Customisation not possible. There is no option to add self trained models or customize the model . It's a black box wherein there is no flexibility to make changes . **What problems is Amazon Comprehend solving and how is that benefiting you?** Comprehend helped me in sentiment analysis and analysis . Used it to flag comments posted by users . Very useful tool and easy to integrate . We integrated it within a day. ### 41. Amazon Comprehend **Rating:** 4.0/5.0 stars **Reviewed by:** Vipul P. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Amazon Comprehend?** The most useful feature of Amazon Comprehend is customization options, its capabilities allow users to train the custom model to achieve specific requirements. **What do you dislike about Amazon Comprehend?** The downside is contextual meaning handling, Like most of the NLP services, its faces difficulties in understanding the text with contextual different meanings like sarcasm, irony, or word with different meanings in different contexts. **What problems is Amazon Comprehend solving and how is that benefiting you?** It gives the ability to reduce manual checks and increase the throughput of the services which we provide. It gives increment in productivity which translates into the business revenue increment. ### 42. So helpful enriched with the power of Machine Learning **Rating:** 5.0/5.0 stars **Reviewed by:** Aleesha A. | DevOps Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Amazon Comprehend?** I love it's natural language processing capabilities at the cost of few clicks incredibly useful and easier to use with AWS console and also ability to be coupled with multiple APIs. **What do you dislike about Amazon Comprehend?** I wish it's user interface could be better at the aws console and documentation size will not have limited size criteria and also it's pretty expensive it should be little more cost effective. **What problems is Amazon Comprehend solving and how is that benefiting you?** Easy real time documentation analysis of various types of documents say pdf etc and the language interception with batching functionalities makes documentation analysis easier and more understandable. ### 43. Best tool for document analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya Y. | Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Amazon Comprehend?** The software is very proficient to analyse any language keywords and phrases. There is a feature of real time analysis of documents and pre trained models are also there for document clarification. **What do you dislike about Amazon Comprehend?** Software only accept Some of its text and doc. formats and you need to add custom entity recognition for to execute analysis. **What problems is Amazon Comprehend solving and how is that benefiting you?** I can easily analyse subject of any document and it helps me to find the phrases which matter to my online viewers and customers as it's give a brief analytics about the positive and negative comments. ### 44. Machine Learning (ML) to uncover information in unstructured data and text within. **Rating:** 5.0/5.0 stars **Reviewed by:** Adnan I. | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend is a natural-language processing (NLP) service that uses machine learning (ML) to uncover information in unstructured data and text within, simple just perfect. **What do you dislike about Amazon Comprehend?** nothing precially but this is a perfect thing to use the Machine Language to uncover information in unstructured data and text within. dont have any dislike option **What problems is Amazon Comprehend solving and how is that benefiting you?** Amazon Comprehend is a natural-language processing (NLP) service that uses machine learning (ML) to uncover information in unstructured data and text within ### 45. Best software to analyse Text Data **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Tabish H. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Amazon Comprehend?** Its ability to analyse syentiments Data with remarkable accuracy **What do you dislike about Amazon Comprehend?** Pricing structure is complex and expensive **What problems is Amazon Comprehend solving and how is that benefiting you?** Analysis of Reviews comments gathered from Social Media and textual data ### 46. Used Amazon comprehend to detect positive reviews from our client companies. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Amazon Comprehend?** One of the strengths of Amazon Comprehend is its ease of use. The service is accessible through a user-friendly web interface and can be integrated with other AWS services. **What do you dislike about Amazon Comprehend?** One of the potential drawbacks of Amazon Comprehend is that it requires a good amount of data to train its machine-learning models. This means that our smaller businesses or individuals with limited access to data could not take full advantage of the service. **What problems is Amazon Comprehend solving and how is that benefiting you?** It cut down on overall workload allowing us to cut the time in half with how long it would take us to review positive and negative reviews. Great for our bigger clients. ### 47. Unlock valuable insights with smart tool **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel B. | Tax Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Amazon Comprehend?** Amazon Comprehend extracts insights from company documents to enhance effective decision-making. It helps us to classify documents for faster file access. This product gives authorized members access to the right to enhance authentication. **What do you dislike about Amazon Comprehend?** I have not observed poor operations since I started working with this tool. **What problems is Amazon Comprehend solving and how is that benefiting you?** Text analysis from documents has opened productove infrastructure for managing content. Data management is excellent from my experience since we deployed this product. ### 48. Great tool for text analysis and extraction. **Rating:** 4.5/5.0 stars **Reviewed by:** Chirag P. | Sr. Data Resecher Executive , Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Amazon Comprehend?** This tool is best for the text extraction and it can be easily integrated with any solution. It helps in summarising the documents and analyse the data. **What do you dislike about Amazon Comprehend?** I wish I got to know about this tool earlier. It's the best API tool. **What problems is Amazon Comprehend solving and how is that benefiting you?** It is helping in analysing large data of text by simplifying it and providing accurate data. ### 49. Amazon Comprehend a NLP like no other **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Amazon Comprehend?** Provides top NLP capabilities without having full knowledge about machine learning. Its easy to use and needs minimal development. It can go through large amount of data and analyse it. **What do you dislike about Amazon Comprehend?** As its evolving ML technology its not so accurate and still needs a manual intervension. Its expansive compared to its result expectations also the level of customization is less **What problems is Amazon Comprehend solving and how is that benefiting you?** It's automatic ML feature which learns from various text files with test scenarios and provide text analysis if the text is positive or negative nature. The API feature adds a privilege custom UI and many other internal tools. ### 50. Amazon Comprehend: Powerful Natural Language Processing Service **Rating:** 5.0/5.0 stars **Reviewed by:** NARENDRA PAL SINGH R. | PROF., Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Amazon Comprehend?** Customization and Integration. Easily integrate with AWS Glue. Lambda and S3. **What do you dislike about Amazon Comprehend?** As for me no dislike it, but sometimes cost may be a factor for small businesses, but it again depends on data. **What problems is Amazon Comprehend solving and how is that benefiting you?** It is an effective NLP service. You can use it for sentiment analysis, can be used to identify topics in large volumes of text data automatically and for document classification, you can also use it. ## Amazon Comprehend Discussions - [How can increase sell](https://www.g2.com/discussions/how-can-increase-sell) - 3 comments, 2 upvotes - [View Amazon Comprehend pricing details and edition comparison](https://www.g2.com/products/amazon-comprehend/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-21+15%3A32%3A37+-0500&secure%5Bsession_id%5D=c24f3473-d851-42dc-a19f-cd724ccd3ddf&secure%5Btoken%5D=156e38f3a8f760fdd8a019559fa3eaae3b1ff22f77e6229c9dcc515775a883e9&format=llm_user) ## Amazon Comprehend Features **Algorithm** - Part of Speech Tagging - Summarization - Named Entity Recognition - Sentiment Analysis - Emotion Detection - Language Detection **Setup** - Integration - Maintenance - No-Code **System** - Data Ingestion & Wrangling - Programming Language Support - Drag and Drop - Pre-Built Algorithms - Customizable Models **Data** - Security - Data Visualization **Analysis** - Automation - Named entity recognition - Keyphrase Extraction - Topic Analysis - Sentiment Analysis - Language Identification - Syntax/Part of Speech Parsing **Customization** - Pre-Built Parameterization - Custom Extension - Compositionality **Generative AI** - AI Text Generation - AI Text Summarization ## Top Amazon Comprehend Alternatives - [Google Cloud Natural Language API](https://www.g2.com/products/google-cloud-natural-language-api/reviews) - 4.3/5.0 (98 reviews) - [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) - 4.6/5.0 (494 reviews) - [Microsoft Text Analytics API](https://www.g2.com/products/microsoft-text-analytics-api/reviews) - 4.4/5.0 (12 reviews)