Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Lang.ai

Show rating breakdown
4.9 out of 5 stars
24 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.9
Serving customers since
2018

Profile Name

Star Rating

23
1
0
0
0

Lang.ai Reviews

Review Filters
Profile Name
Star Rating
23
1
0
0
0
Luis Z.
LZ
Luis Z.
05/02/2024
Validated Reviewer
Review source: Organic

Saves quite the time and facilitate our work.

|Lang.ai
It's pretty simple to understand, and once you get the hang of it, it will will save you quite some time.
Paolo B.
PB
Paolo B.
05/01/2024
Validated Reviewer
Verified Current User
Review source: Organic

Amazing way to structure customer data

|Lang.ai
Lang.ai is able to efforlesly unlock the invaluable throve of data our customers provide us via tickets and requests. It is not only valuable for the time it frees for agents while processing requests, it also clarify ambiguity on what the cathegories and contex of the tickets are about. Ultimately in our implementation Lang.ai has been able to provide novel insight into what customer conversation are about, if we relied only on ticket dispositions from agent we would not have been able to proactively connecting the proverbial dots and flag issues days and weeks ahead of regular reporting cycles.
Carl R.
CR
Carl R.
Operations Specialist at Saatva
12/26/2023
Validated Reviewer
Verified Current User
Review source: Organic

Understanding our customers

|Lang.ai
Lang AI's userThe user interface of Lang AI is not just remarkably simple to grasp, but also intuitive in its design. Our team experienced a seamless onboarding process and quickly mastered the tagging structure. Furthermore, the reporting is streamlined and delivers valuable insights without necessitating a deep dive into the data.

About

Contact

HQ Location:
New York, US

Social

@_langAI

What is Lang.ai?

Lang.ai is a company that specializes in automating text-based workflows for businesses by leveraging artificial intelligence and natural language processing. Their platform enables users to easily categorize and analyze unstructured text data, such as customer feedback and support tickets, without the need for extensive coding or data science expertise. Lang.ai's technology helps organizations streamline operations, improve customer experiences, and gain insights from textual data. The platform is designed to be user-friendly, allowing businesses to quickly implement AI-driven text analysis into their existing processes.

Details

Year Founded
2018