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Best Enterprise Text Analysis Software

Blue Bowen
BB
Researched and written by Blue Bowen

Products classified in the overall Text Analysis category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Text Analysis to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Text Analysis category.

In addition to qualifying for inclusion in the Text Analysis Software category, to qualify for inclusion in the Enterprise Business Text Analysis Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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18 Listings in Enterprise Text Analysis Software Available

(97)4.3 out of 5
8th Easiest To Use in Text Analysis software
View top Consulting Services for Google Cloud Natural Language API
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Derive insights from unstructured text using Google machine learning.

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Small-Business
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Cloud Natural Language API Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Computing
    2
    Accuracy
    1
    AI Technology
    1
    Application Development
    1
    Automation
    1
    Cons
    Not User-Friendly
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Cloud Natural Language API features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.0
    8.8
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    31,497,617 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    325,307 employees on LinkedIn®
    Ownership
    NASDAQ:GOOG
Product Description
How are these determined?Information
This description is provided by the seller.

Derive insights from unstructured text using Google machine learning.

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Small-Business
  • 24% Enterprise
Google Cloud Natural Language API Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Computing
2
Accuracy
1
AI Technology
1
Application Development
1
Automation
1
Cons
Not User-Friendly
1
Google Cloud Natural Language API features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.0
8.8
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Google
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
31,497,617 Twitter followers
LinkedIn® Page
www.linkedin.com
325,307 employees on LinkedIn®
Ownership
NASDAQ:GOOG
(611)4.3 out of 5
8th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations face increasing demands for high-powered analytics that produce fast, trustworthy results. Whether it’s providing teams of data scientists with advanced machine learning capabilities or

    Users
    • Student
    • Biostatistician
    Industries
    • Pharmaceuticals
    • Higher Education
    Market Segment
    • 34% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAS Viya is a cloud-based analytics platform that supports advanced analytics, machine learning, and data processing in one platform.
    • Reviewers frequently mention its strong performance, fast processing, easy integration with cloud platforms, and its ability to make teamwork easier by keeping everything in one place.
    • Reviewers mentioned that SAS Viya can be complex to configure, requires strong technical skills to manage in large environments, and its high cost can be a barrier for smaller organizations or teams with limited budgets.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAS Viya Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    271
    Features
    188
    Analytics
    162
    Data Analysis
    135
    User Interface
    126
    Cons
    Learning Curve
    127
    Learning Difficulty
    126
    Complexity
    116
    Difficult Learning
    99
    Not User-Friendly
    92
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAS Viya features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Custom Extension
    Average: 8.0
    8.1
    Compositionality
    Average: 8.1
    7.6
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    61,236 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,116 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations face increasing demands for high-powered analytics that produce fast, trustworthy results. Whether it’s providing teams of data scientists with advanced machine learning capabilities or

Users
  • Student
  • Biostatistician
Industries
  • Pharmaceuticals
  • Higher Education
Market Segment
  • 34% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAS Viya is a cloud-based analytics platform that supports advanced analytics, machine learning, and data processing in one platform.
  • Reviewers frequently mention its strong performance, fast processing, easy integration with cloud platforms, and its ability to make teamwork easier by keeping everything in one place.
  • Reviewers mentioned that SAS Viya can be complex to configure, requires strong technical skills to manage in large environments, and its high cost can be a barrier for smaller organizations or teams with limited budgets.
SAS Viya Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
271
Features
188
Analytics
162
Data Analysis
135
User Interface
126
Cons
Learning Curve
127
Learning Difficulty
126
Complexity
116
Difficult Learning
99
Not User-Friendly
92
SAS Viya features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.5
Custom Extension
Average: 8.0
8.1
Compositionality
Average: 8.1
7.6
Pre-Built Parameterization
Average: 8.3
Seller Details
Company Website
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
61,236 Twitter followers
LinkedIn® Page
www.linkedin.com
18,116 employees on LinkedIn®

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(213)4.5 out of 5
Optimized for quick response
6th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chattermill is the customer experience intelligence and Voice of Customer (VoC) platform designed to help organizations effectively unify and analyze their customer feedback across any channel. By lev

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Retail
    • Financial Services
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chattermill is a tool that allows monitoring of customer feedback and tracking of performance over time.
    • Users frequently mention the tool's ability to consolidate feedback from various sources, its user-friendly interface, and its powerful AI analytics that help in identifying trends and understanding customer sentiments.
    • Reviewers mentioned issues such as the interface not being intuitive, the sentiment algorithm being inaccurate, the initial setup being lengthy, and the overwhelming amount of information presented.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chattermill Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    43
    Feedback Management
    36
    Customer Insights
    31
    Insights Generation
    31
    Feedback
    27
    Cons
    Not Intuitive
    11
    Inaccuracy
    10
    AI Limitations
    9
    Complex Usability
    9
    Insufficient Information
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chattermill features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Custom Extension
    Average: 8.0
    7.7
    Compositionality
    Average: 8.1
    8.0
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @ChattermillAI
    465 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chattermill is the customer experience intelligence and Voice of Customer (VoC) platform designed to help organizations effectively unify and analyze their customer feedback across any channel. By lev

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Retail
  • Financial Services
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chattermill is a tool that allows monitoring of customer feedback and tracking of performance over time.
  • Users frequently mention the tool's ability to consolidate feedback from various sources, its user-friendly interface, and its powerful AI analytics that help in identifying trends and understanding customer sentiments.
  • Reviewers mentioned issues such as the interface not being intuitive, the sentiment algorithm being inaccurate, the initial setup being lengthy, and the overwhelming amount of information presented.
Chattermill Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
43
Feedback Management
36
Customer Insights
31
Insights Generation
31
Feedback
27
Cons
Not Intuitive
11
Inaccuracy
10
AI Limitations
9
Complex Usability
9
Insufficient Information
8
Chattermill features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
7.9
Custom Extension
Average: 8.0
7.7
Compositionality
Average: 8.1
8.0
Pre-Built Parameterization
Average: 8.3
Seller Details
Company Website
Year Founded
2015
HQ Location
London
Twitter
@ChattermillAI
465 Twitter followers
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
(147)4.3 out of 5
Optimized for quick response
2nd Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Businesses struggle to understand the true meaning behind customer feedback, and how to action it. Canvs solves this by using advanced AI to analyze unstructured data, turning complex customer sentime

    Users
    No information available
    Industries
    • Market Research
    • Entertainment
    Market Segment
    • 41% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Canvs AI is a platform that analyzes and visualizes open-ended responses, providing insights and trends from large volumes of data.
    • Users like the user-friendly interface, powerful analytics, and excellent customer service, and appreciate the ability to work faster and gain deeper insights using the AI Story Assist feature.
    • Reviewers noted that the platform sometimes struggles with large datasets, has limited filtering capabilities, and can be glitchy, requiring specific inputs or refreshes for optimal functionality.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Canvs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Insights Generation
    31
    Insights Analysis
    28
    AI Technology
    27
    Helpful
    24
    Cons
    Inaccuracy
    10
    Limitations
    9
    AI Limitations
    8
    AI Inaccuracy
    6
    Slow Performance
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canvs features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Custom Extension
    Average: 8.0
    7.6
    Compositionality
    Average: 8.1
    7.4
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Canvs AI
    Company Website
    Year Founded
    2010
    HQ Location
    New York, New York
    Twitter
    @canvsai
    2,726 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Businesses struggle to understand the true meaning behind customer feedback, and how to action it. Canvs solves this by using advanced AI to analyze unstructured data, turning complex customer sentime

Users
No information available
Industries
  • Market Research
  • Entertainment
Market Segment
  • 41% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Canvs AI is a platform that analyzes and visualizes open-ended responses, providing insights and trends from large volumes of data.
  • Users like the user-friendly interface, powerful analytics, and excellent customer service, and appreciate the ability to work faster and gain deeper insights using the AI Story Assist feature.
  • Reviewers noted that the platform sometimes struggles with large datasets, has limited filtering capabilities, and can be glitchy, requiring specific inputs or refreshes for optimal functionality.
Canvs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Insights Generation
31
Insights Analysis
28
AI Technology
27
Helpful
24
Cons
Inaccuracy
10
Limitations
9
AI Limitations
8
AI Inaccuracy
6
Slow Performance
6
Canvs features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
7.2
Custom Extension
Average: 8.0
7.6
Compositionality
Average: 8.1
7.4
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Canvs AI
Company Website
Year Founded
2010
HQ Location
New York, New York
Twitter
@canvsai
2,726 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM Watson Studio on IBM Cloud Pak for Data is a leading data science and machine learning solution that helps enterprises accelerate AI-powered digital transformation. It allows businesses to scale t

    Users
    • Software Engineer
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 30% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Watson Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Capabilities
    4
    AI Integration
    4
    AI Modeling
    4
    AI Technology
    4
    Ease of Use
    4
    Cons
    Learning Curve
    2
    Steep Learning Curve
    2
    Cost
    1
    Difficulty in Adjustments
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Studio features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.1
    Custom Extension
    Average: 8.0
    9.2
    Compositionality
    Average: 8.1
    9.0
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM Watson Studio on IBM Cloud Pak for Data is a leading data science and machine learning solution that helps enterprises accelerate AI-powered digital transformation. It allows businesses to scale t

Users
  • Software Engineer
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 30% Small-Business
IBM Watson Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Capabilities
4
AI Integration
4
AI Modeling
4
AI Technology
4
Ease of Use
4
Cons
Learning Curve
2
Steep Learning Curve
2
Cost
1
Difficulty in Adjustments
1
Expensive
1
IBM Watson Studio features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
8.1
Custom Extension
Average: 8.0
9.2
Compositionality
Average: 8.1
9.0
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,117 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A smart, simple way to mine and explore all your unstructured data with powerful text analytics and machine learning Make a million documents as easy as one A large insurance company processed millio

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM Watson Explorer features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    339,241 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

A smart, simple way to mine and explore all your unstructured data with powerful text analytics and machine learning Make a million documents as easy as one A large insurance company processed millio

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Enterprise
  • 28% Mid-Market
IBM Watson Explorer features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,117 Twitter followers
LinkedIn® Page
www.linkedin.com
339,241 employees on LinkedIn®
Ownership
SWX:IBM
(163)4.5 out of 5
12th Easiest To Use in Text Analysis software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most

    Users
    • Senior UX Researcher
    • Product Designer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dovetail is a tool designed to streamline the process of extracting insights from customer interviews, integrating with other tools like Zoom and Google Suite.
    • Users like the AI functionality that quickly summarizes and extracts common themes from customer feedback, the ability to tag videos and create clips, and the ease of use that makes workflow efficient.
    • Users mentioned that the initial setup of Dovetail can be difficult and time-consuming, the organization of files and projects can be challenging when multiple teams are using it, and the search function is limited to site-wide searches, not specific projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Features
    83
    Useful
    51
    Insights
    50
    Insights Analysis
    48
    Cons
    Missing Features
    39
    Limitations
    35
    Inefficient Tagging
    28
    Complexity
    24
    Feature Limitations
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dovetail features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    4.5
    Custom Extension
    Average: 8.0
    5.0
    Compositionality
    Average: 8.1
    5.1
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,206 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    190 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

It’s never been easier to build a product or service. The barriers to entry (ideas, talent, and tooling) are quickly becoming commoditized by AI. The faster your teams align behind and solve the most

Users
  • Senior UX Researcher
  • Product Designer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dovetail is a tool designed to streamline the process of extracting insights from customer interviews, integrating with other tools like Zoom and Google Suite.
  • Users like the AI functionality that quickly summarizes and extracts common themes from customer feedback, the ability to tag videos and create clips, and the ease of use that makes workflow efficient.
  • Users mentioned that the initial setup of Dovetail can be difficult and time-consuming, the organization of files and projects can be challenging when multiple teams are using it, and the search function is limited to site-wide searches, not specific projects.
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Features
83
Useful
51
Insights
50
Insights Analysis
48
Cons
Missing Features
39
Limitations
35
Inefficient Tagging
28
Complexity
24
Feature Limitations
22
Dovetail features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
4.5
Custom Extension
Average: 8.0
5.0
Compositionality
Average: 8.1
5.1
Pre-Built Parameterization
Average: 8.3
Seller Details
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,206 Twitter followers
LinkedIn® Page
au.linkedin.com
190 employees on LinkedIn®
(41)4.8 out of 5
5th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:$25,000.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thematic uses AI to deliver layers of insights from feedback across channels, to help companies improve customer experiences, reduce churn and save costs. Powered by cutting-edge AI with human in the

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 51% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thematic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    2
    Ease
    2
    Insights Generation
    2
    Reporting
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thematic features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    2.5
    Custom Extension
    Average: 8.0
    0.0
    Compositionality
    Average: 8.1
    7.2
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thematic
    Year Founded
    2016
    HQ Location
    San Francisco, CA
    Twitter
    @getthematic
    482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thematic uses AI to deliver layers of insights from feedback across channels, to help companies improve customer experiences, reduce churn and save costs. Powered by cutting-edge AI with human in the

Users
No information available
Industries
No information available
Market Segment
  • 51% Enterprise
  • 32% Mid-Market
Thematic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
2
Ease
2
Insights Generation
2
Reporting
2
Cons
This product has not yet received any negative sentiments.
Thematic features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
2.5
Custom Extension
Average: 8.0
0.0
Compositionality
Average: 8.1
7.2
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Thematic
Year Founded
2016
HQ Location
San Francisco, CA
Twitter
@getthematic
482 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
(331)4.2 out of 5
10th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    Customer Support
    2
    Customization
    2
    Data Analysis
    2
    Cons
    Poor Performance
    3
    Delay Issues
    2
    Inefficiency
    2
    Limitations
    2
    Limited Options
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forsta features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Custom Extension
    Average: 8.0
    10.0
    Compositionality
    Average: 8.1
    8.9
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    454 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
Customer Support
2
Customization
2
Data Analysis
2
Cons
Poor Performance
3
Delay Issues
2
Inefficiency
2
Limitations
2
Limited Options
2
Forsta features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
9.2
Custom Extension
Average: 8.0
10.0
Compositionality
Average: 8.1
8.9
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
873 Twitter followers
LinkedIn® Page
www.linkedin.com
454 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

    Users
    • Inside Sales Manager
    Industries
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAS Visual Text Analytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Modeling
    1
    Scalability
    1
    User Interface
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAS Visual Text Analytics features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.0
    Custom Extension
    Average: 8.0
    8.3
    Compositionality
    Average: 8.1
    8.1
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1976
    HQ Location
    Cary, NC
    Twitter
    @SASsoftware
    61,236 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,116 employees on LinkedIn®
    Phone
    1-800-727-0025
Product Description
How are these determined?Information
This description is provided by the seller.

The software combines machine-learning methods with a rules-based approach that's essential for understanding the subtle nuances of language and inferring intention.

Users
  • Inside Sales Manager
Industries
  • Computer Software
Market Segment
  • 73% Enterprise
  • 20% Small-Business
SAS Visual Text Analytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Modeling
1
Scalability
1
User Interface
1
Cons
This product has not yet received any negative sentiments.
SAS Visual Text Analytics features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.0
Custom Extension
Average: 8.0
8.3
Compositionality
Average: 8.1
8.1
Pre-Built Parameterization
Average: 8.3
Seller Details
Year Founded
1976
HQ Location
Cary, NC
Twitter
@SASsoftware
61,236 Twitter followers
LinkedIn® Page
www.linkedin.com
18,116 employees on LinkedIn®
Phone
1-800-727-0025
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 39% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Comprehend features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Custom Extension
    Average: 8.0
    8.5
    Compositionality
    Average: 8.1
    8.2
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,217,364 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,584 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 39% Mid-Market
  • 38% Small-Business
Amazon Comprehend features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
7.9
Custom Extension
Average: 8.0
8.5
Compositionality
Average: 8.1
8.2
Pre-Built Parameterization
Average: 8.3
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,217,364 Twitter followers
LinkedIn® Page
www.linkedin.com
143,584 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(42)4.7 out of 5
4th Easiest To Use in Text Analysis software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 48% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kapiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Insights Generation
    3
    Customer Insights
    2
    Insights
    2
    Insights Analysis
    2
    Cons
    Accuracy Issues
    1
    Data Management
    1
    Delay Issues
    1
    Export Limitations
    1
    Insufficient Information
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kapiche features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Custom Extension
    Average: 8.0
    8.0
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kapiche
    Year Founded
    2016
    HQ Location
    Fortitude Valley, QLD
    Twitter
    @kapicheofficial
    254 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Our platfo

Users
No information available
Industries
  • Market Research
Market Segment
  • 48% Mid-Market
  • 40% Enterprise
Kapiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Insights Generation
3
Customer Insights
2
Insights
2
Insights Analysis
2
Cons
Accuracy Issues
1
Data Management
1
Delay Issues
1
Export Limitations
1
Insufficient Information
1
Kapiche features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
7.1
Custom Extension
Average: 8.0
8.0
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Kapiche
Year Founded
2016
HQ Location
Fortitude Valley, QLD
Twitter
@kapicheofficial
254 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
(508)4.6 out of 5
11th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

    Users
    • Student
    • Data Scientist
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 43% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
    • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
    • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Altair AI Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    AI Technology
    6
    Machine Learning
    6
    AI Integration
    5
    User Interface
    5
    Cons
    Large Dataset Handling
    3
    Slow Performance
    3
    Complexity
    2
    Expensive
    2
    Poor Performance
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Altair AI Studio features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Custom Extension
    Average: 8.0
    8.0
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Altair
    Year Founded
    1985
    HQ Location
    Troy, MI
    Twitter
    @Altair_Inc
    7,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,078 employees on LinkedIn®
    Ownership
    NASDAQ:ALTR
Product Description
How are these determined?Information
This description is provided by the seller.

Altair AI Studio (formerly RapidMiner Studio) is a data science tool that anyone can use to design and prototype highly explainable AI and machine learning models that help build trust throughout an o

Users
  • Student
  • Data Scientist
Industries
  • Higher Education
  • Education Management
Market Segment
  • 43% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Altair AI Studio is a software with a no-code, drag and drop interface that enables data connectivity and advanced machine learning for data analytics and decision making.
  • Users frequently mention the ease of use, the ability to connect to data sources directly, the advanced machine learning capabilities, and the drag and drop feature for creating reports.
  • Reviewers mentioned slower performance when handling large datasets, occasional UI bugs, complex integration with certain legacy systems, and complications when contacting support.
Altair AI Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
AI Technology
6
Machine Learning
6
AI Integration
5
User Interface
5
Cons
Large Dataset Handling
3
Slow Performance
3
Complexity
2
Expensive
2
Poor Performance
2
Altair AI Studio features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Custom Extension
Average: 8.0
8.0
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Altair
Year Founded
1985
HQ Location
Troy, MI
Twitter
@Altair_Inc
7,241 Twitter followers
LinkedIn® Page
www.linkedin.com
4,078 employees on LinkedIn®
Ownership
NASDAQ:ALTR
(37)4.4 out of 5
15th Easiest To Use in Text Analysis software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

    Users
    No information available
    Industries
    • Financial Services
    • Telecommunications
    Market Segment
    • 62% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lumoa features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.0
    Custom Extension
    Average: 8.0
    6.8
    Compositionality
    Average: 8.1
    7.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Netigate
    Year Founded
    2005
    HQ Location
    Stockholm, Stockholm County
    Twitter
    @Netigate
    881 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every empl

Users
No information available
Industries
  • Financial Services
  • Telecommunications
Market Segment
  • 62% Enterprise
  • 24% Mid-Market
Lumoa features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
7.0
Custom Extension
Average: 8.0
6.8
Compositionality
Average: 8.1
7.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Seller
Netigate
Year Founded
2005
HQ Location
Stockholm, Stockholm County
Twitter
@Netigate
881 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Market Research
    Market Segment
    • 40% Small-Business
    • 30% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relative Insight features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Custom Extension
    Average: 8.0
    6.7
    Compositionality
    Average: 8.1
    8.3
    Pre-Built Parameterization
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    London, England
    Twitter
    @RelativeInsight
    804 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalabl

Users
No information available
Industries
  • Marketing and Advertising
  • Market Research
Market Segment
  • 40% Small-Business
  • 30% Mid-Market
Relative Insight features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
7.5
Custom Extension
Average: 8.0
6.7
Compositionality
Average: 8.1
8.3
Pre-Built Parameterization
Average: 8.3
Seller Details
Year Founded
2012
HQ Location
London, England
Twitter
@RelativeInsight
804 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®