Relative Insight Reviews & Product Details

I like the flexibility in using it for a range of projects and variables - it can reveal some very interesting insights hiding under the hood. Review collected by and hosted on G2.com.

No real downsides. In some instances for smaller quant product open ends it can be more difficult to yield useful findings. Review collected by and hosted on G2.com.

Our account managers are always on-hand and super helpful, very supportive. The platform in itself provides some great ways for analysing a number of different aspects of language, as well as from a variety of sources. Review collected by and hosted on G2.com.

There's nothing I particularly dislike about Relative. The UX is still constantly being improved and I appreciate the opportunity to feedback so that it continues to improve. Review collected by and hosted on G2.com.

Realtive Insight helps me to identify changes and trends in my data over different time periods and enable me to run a comparative analysis across the different parameters in my data. When comparing text in your data, it helps you to pull out key changes that helps me to discover emerging issues. One of the best parts is whilst analysing the data your able to loop back to the comments in question and tag them accordingly to help shape a story for your analysis. Review collected by and hosted on G2.com.

Most of my analysis has been to cover the differences between two different parameters such as date/time, issue type, device type etc... Getting data used over many different parameters can take a while, although you do get detailed analysis from it. Review collected by and hosted on G2.com.

Relative Insight provide insights you can't get anywhere else. Mostly, I use them for the 'cherry on top' in our deliverables — often, we'll review a wide array of data in the platform, and Relative will provide a handful of standout insights. Relative has been most helpful processing survey data, or data we are very familiar with its source. Review collected by and hosted on G2.com.

Heartbeat has great potential but still feels fiddly and sometimes slow to use. It is sometimes hard to confidently pull insights from Relative's data, where we are not sure where or how they have scraped it. Better signposting would help. It would be helpful to create personal, locked or confidential folders in the platform. Sometimes, we are dealing with sensitive data that other members of the team should not be able to see. It is ambiguous how much Relative can/ do track our usage within the platform. Review collected by and hosted on G2.com.

The core functionality, data comparison, is well organized and provides a fantastic user experience. Review collected by and hosted on G2.com.

I know that the purpose of this software is not to provide data but to analyze it. Sometimes you don't have the data at hand, and Relative Insight cannot help you with a built-in feature (as it is not its purpose). The only solution is to go through customer support and ask them for the data you need. This procedure can be time-consuming when you are in a hurry. Review collected by and hosted on G2.com.

Relative Insight has become an essential resource for our research and has been an excellent partner from day one. Not only have they supported us as we've learned the technical aspects of the platform, they've also been great collaborators who've helped us take a more thoughtful and rewarding approach to how we approach each project. Review collected by and hosted on G2.com.

I think the platform could be even more useful if it had a sentiment database that you could use to reveal what feelings are hidden within a data set without having to compare it to another user-provided data set or just standard English. Review collected by and hosted on G2.com.

Relative is very useful when you look into differences between groups. Love how fast the insights can be generated. Review collected by and hosted on G2.com.

I wish the topic generation could be customized. Lots of words used in each topic I wish I could move them around and add them to stop words dictionary. Review collected by and hosted on G2.com.

The people at Relative Insight were very quick and helpful in responding to any questions I had Review collected by and hosted on G2.com.

The results could be more customisable. Although I do believe this is already something that is going to change Review collected by and hosted on G2.com.

RI offers the ability to generate unique and ownable insights that are VERY compelling. Huge value in using the insights for client work, and for generating owned research. Also - incredible account service! Everyone is super smart and personable and goes above and beyond to make sure you are getting the most out of the platform. Review collected by and hosted on G2.com.

There is definitely a learning curve with the platform. Expect it to take a few projects before you're comfortable manipulating the data and creating your own insights. Review collected by and hosted on G2.com.

Once you begin analysis, it's easy to use and impressive in the insights it provides. Team are also really hands on to get the most out of it. Review collected by and hosted on G2.com.

It all depends on the data you provide- and the upload/grouping process is a bit fiddly. Review collected by and hosted on G2.com.