# Best Survey Software for Small Business - Page 2

## How Many Survey Software Products Does G2 Track?

**Total Products under this Category:** 558

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Survey Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 154,300+ Authentic Reviews
- 558+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Survey Software
 ![G2 Grid® for Survey Software plotting products by satisfaction and market presence](https://www.g2.com/categories/survey/grids.png?focus%5B%5D=1434&focus%5B%5D=541&focus%5B%5D=23672&focus%5B%5D=13751&focus%5B%5D=15217&focus%5B%5D=933&focus%5B%5D=8809&focus%5B%5D=663)

Highlighted products: Google Workspace, SurveyMonkey, Jotform, Typeform, QuestionPro, Constant Contact, Zoho Survey, and Microsoft 365.

Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=typeform&focus%5B%5D=questionpro&focus%5B%5D=constant-contact&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft365&segment=small-business)

**Sponsored**

### Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-08-01T11%3A11%3A49Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1627&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=de61cd8802baf42ef5ecb1f0268cf372f81c7945501ada6403552104a37e6f09&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-survey-g2-ppc%2F&secure%5Burl_type%5D=book_demo)

### [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews)

ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys.

**Average Rating:** 4.3/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate ArcGIS Survey123?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10)
- **Permissions:** 8.9/10 (Category avg: 8.6/10)
- **Question Types:** 8.3/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ArcGIS Survey123?

- **Seller:** [Esri](https://www.g2.com/sellers/esri)
- **Year Founded:** 1969
- **HQ Location:** Redlands, CA
- **Twitter:** @Esri  
188,738 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5e629b1ea2caff60fa944b3459630a55cc788ccb0797a3a82c035f548c65a86&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5311%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,311 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Government Administration, Environmental Services
- **Company Size:** 42% Medium, 29% Large

#### What Do G2 Reviewers Say About ArcGIS Survey123?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** in ArcGIS Survey123, enabling efficient data collection through smart, customizable forms.
- Users value the **efficiency of data collection** in ArcGIS Survey123, enhancing workflows in both mobile and web environments.
- Users value the **customization options** in ArcGIS Survey123, allowing for tailored form designs and enhanced data quality.
- Users value the **easy integrations** of ArcGIS Survey123, facilitating seamless data flow into various GIS tools for analysis.
- Users find the **initial setup very streamlined** , making it easy to start creating sophisticated forms quickly.

##### Cons

- Users find **designing complex forms** in Survey123 challenging, with limitations on customization and conditional logic functionality.
- Users find the **customization options limited** , especially for creating complex or dynamic surveys in Survey123.
- Users find **limited features** in Survey123 restrict their ability to create complex and dynamic surveys effectively.
- Users experience **performance and integration hurdles** with Survey123, highlighting frustrations with slow load times and buggy previews.
- Users often face **upload issues** with Survey123, experiencing slow loads, bugs, and frustrating performance limitations.

#### What Are Recent G2 Reviews of ArcGIS Survey123?

**["Form-Based Surveys with Powerful Offline Sync for Field Data Collection"](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371)**

**Rating:** 5.0/5.0 stars

_— Dhawood Gani N._

[Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371)

**["Reliable Tool for Easy Field Data Collection"](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540)**

**Rating:** 5.0/5.0 stars

_— Emina d._

[Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540)

#### What Are G2 Users Discussing About ArcGIS Survey123?

- [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) - 2 comments, 1 upvote
- [What's new in survey123?](https://www.g2.com/discussions/what-s-new-in-survey123) - 1 comment, 1 upvote
- [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) - 2 comments
- [What is survey123 connect?](https://www.g2.com/discussions/what-is-survey123-connect)

### [Microsoft Forms](https://www.g2.com/fr/products/microsoft-forms/reviews)

Microsoft Forms est une application basée sur le cloud qui permet aux utilisateurs de créer facilement des enquêtes, des quiz, des sondages et des questionnaires personnalisés. Intégrée dans la suite Microsoft 365, elle permet une collecte et une analyse de données sans faille, ce qui en fait un outil idéal pour les établissements éducatifs, les entreprises et les utilisateurs individuels. Avec son interface conviviale, Microsoft Forms simplifie le processus de collecte de retours, d'évaluation des connaissances et d'organisation d'événements. Caractéristiques clés et fonctionnalités : - Création d'enquêtes et de quiz : Concevez des enquêtes et des quiz engageants avec divers types de questions, y compris à choix multiples, texte, évaluation, et plus encore. - Collaboration en temps réel : Partagez des formulaires avec d'autres pour collaborer à la création et à l'édition de contenu en temps réel. - Collecte de réponses : Distribuez des formulaires par e-mail, via un lien direct ou intégrez-les dans des pages web pour collecter des réponses de participants sur différentes plateformes. - Analyse de données : Utilisez les analyses intégrées pour évaluer les réponses, visualiser des graphiques automatiques et exporter des données vers Excel pour une analyse plus approfondie. - Intégration avec Microsoft 365 : Intégrez de manière transparente avec d'autres applications Microsoft 365, améliorant la productivité et la gestion des données. Valeur principale et solutions pour les utilisateurs : Microsoft Forms répond au besoin de collecte et d'analyse de données efficace et simple. En fournissant une plateforme pour créer et distribuer rapidement des formulaires, elle permet aux utilisateurs de recueillir des informations précieuses, d'évaluer les performances et de prendre des décisions éclairées. Son intégration avec Microsoft 365 assure une expérience cohérente, permettant aux utilisateurs de tirer parti d'outils et de flux de travail familiers. Que ce soit pour des évaluations éducatives, des retours clients ou la planification d'événements, Microsoft Forms rationalise le processus, économisant du temps et améliorant la productivité.

**Average Rating:** 4.4/5.0

**Total Reviews:** 462

#### How Do G2 Users Rate Microsoft Forms?

- **the product a-t-il été un bon partenaire commercial?:** 8.9/10 (Category avg: 8.9/10)
- **Autorisations:** 8.8/10 (Category avg: 8.6/10)
- **Types de questions:** 8.8/10 (Category avg: 8.9/10)
- **Exportation de données:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Microsoft Forms?

- **Vendeur:** [Microsoft](https://www.g2.com/fr/sellers/microsoft)
- **Année de fondation:** 1975
- **Emplacement du siège social:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employés sur LinkedIn®
- **Propriété:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Ingénieur logiciel, Chef de projet
- **Top Industries:** Technologie de l'information et services, Gestion de l'éducation
- **Company Size:** 43% Medium, 39% Large

#### What Do G2 Reviewers Say About Microsoft Forms?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient l' **interface intuitive** de Microsoft Forms, permettant une création de formulaires facile et rapide sans expertise technique.
- Les utilisateurs soulignent la **facilité de création** avec Microsoft Forms, rendant la conception de sondages accessible à tous.
- Les utilisateurs apprécient l' **intégration transparente** de Microsoft Forms avec Microsoft 365, améliorant la collaboration et l'analyse des données.
- Les utilisateurs trouvent Microsoft Forms **extrêmement intuitif** , permettant la création rapide de sondages et de quiz sans compétences techniques.
- Les utilisateurs trouvent que Microsoft Forms est un **outil simple et efficace** pour les enquêtes, les retours d'information et les sondages internes, simplifiant ainsi leurs processus.

##### Cons

- Les utilisateurs trouvent les options de **personnalisation limitées** restrictives, ce qui entraîne des formulaires uniformes et basiques qui manquent d'unicité.
- Les utilisateurs trouvent que les **fonctionnalités manquantes** dans Microsoft Forms limitent la personnalisation, la logique avancée, les intégrations et les capacités de gestion des données.
- Les utilisateurs trouvent les **fonctionnalités limitées** de Microsoft Forms restrictives par rapport à d'autres outils de création de formulaires.
- Les utilisateurs critiquent la **mauvaise conception** de Microsoft Forms, recherchant une meilleure personnalisation et une interface plus conviviale.
- Les utilisateurs rencontrent **des intégrations limitées** avec Microsoft Forms, en particulier avec les outils Google et les fonctionnalités avancées qui améliorent la fonctionnalité.

#### What Are Recent G2 Reviews of Microsoft Forms?

**["Microsoft Forms rend la collecte de données d'équipe rapide et facile"](https://www.g2.com/fr/survey_responses/microsoft-forms-review-13132210)**

**Rating:** 4.5/5.0 stars

_— Sameer R._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-forms-review-13132210)

**["Intégration transparente de Microsoft 365 qui a transformé notre collecte de données"](https://www.g2.com/fr/survey_responses/microsoft-forms-review-13084284)**

**Rating:** 5.0/5.0 stars

_— kaushal p._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-forms-review-13084284)

#### What Are G2 Users Discussing About Microsoft Forms?

- [À quoi sert Microsoft Forms ?](https://www.g2.com/fr/discussions/what-is-microsoft-forms-used-for) - 2 comments
- [Microsoft Forms est-il gratuit ?](https://www.g2.com/fr/discussions/is-microsoft-form-free) - 2 comments
- [Microsoft Forms est-il bon ?](https://www.g2.com/fr/discussions/is-microsoft-forms-good) - 2 comments
- [Que peut faire Microsoft Forms ?](https://www.g2.com/fr/discussions/what-can-microsoft-forms-do) - 1 comment

### [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews)

SurveySparrow is an AI-powered Customer Experience platform that goes further — bringing feedback from surveys, reviews, support conversations, calls, and social media into one place, and turning it into insights your team can act on the same day. Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth. Try it free for 14 days. No credit card required. What Running CX on SurveySparrow Actually Looks Like: You want to run a survey — but not the kind that feels like a survey. With Conversational Surveys, it feels like a chat. Customers don't fill in a form; they have a conversation, and that changes everything. Response rates go up by 40%, and the answers actually mean something. But a good question only gets you so far. So Echo AI steps in mid-conversation, automatically asking the follow-ups your team would have asked anyway. The score comes with the story behind it. Now you've got responses — hundreds of them, maybe thousands. CogniVue reads every single one. Sentiment, themes, and trends all surfaced automatically, before anyone on your team opens a dashboard. No spreadsheets. No manual tagging. No waiting. And you didn't have to spend days building the survey in the first place. The AI Survey Builder suggested the questions, the logic, and the flow based on what you were trying to find out. Auto-Translate made sure it ran in every language your customers speak, across every channel they use — surveys, reviews, social, support, calls. All of it lands in one place through Omnichannel Feedback Collection. Your NPS, CSAT, and CES dashboards now reflect the full picture. Leadership sees what's happening in real time. And when something needs action, Workflow Automation makes sure it gets it — triggering follow-ups, notifying the right teams, and pushing data directly into Salesforce, HubSpot, Slack, Jira, and 95+ other tools without anyone having to move a thing manually. For teams in the field, there are Offline Surveys. For research that needs a human face, Video Surveys. For regulated industries, HIPAA Compliance. And for companies that want the entire experience to feel theirs unmistakably, Add Your Own Brand keeps your brand front and centre across every survey, every communication, and every customer touchpoint. That's the full loop. From the first question to the last action handled.

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,025

#### How Do G2 Users Rate SurveySparrow?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10)
- **Permissions:** 8.5/10 (Category avg: 8.6/10)
- **Question Types:** 8.8/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SurveySparrow?

- **Seller:** [SurveySparrow Inc.](https://www.g2.com/sellers/surveysparrow-inc)
- **Company Website:** surveysparrow.com
- **Year Founded:** 2017
- **HQ Location:** Palo Alto, California
- **Twitter:** @surveysparrow  
904 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=248da59de43d290d61a268b03f756c7baccd51a41fd31fe328358aeb784d8fa4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13253328&secure%5Burl_type%5D=linkedin_company_website)  
412 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 68% Small, 25% Medium

#### What Do G2 Reviewers Say About SurveySparrow?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive and engaging interface** of SurveySparrow, enabling quick survey setup and boosting response rates.
- Users find SurveySparrow to be **extremely helpful** , enhancing engagement and making survey execution simpler and more effective.
- Users appreciate the **clean and user-friendly interface** of SurveySparrow, enhancing survey creation and engagement significantly.
- Users love the **conversational interface** of SurveySparrow, enhancing engagement and making feedback collection seamless and intuitive.
- Users love the **intuitive interface** of SurveySparrow, making survey creation and engagement a breeze.

##### Cons

- Users find the **reporting options limited** , making quick reviews and data comparisons inconvenient for regular use.
- Users find **difficult reporting** options and limited customization hinder the efficiency of their survey management and analysis.
- Users find **limited customization options** frustrating, needing higher-tier plans for advanced features and flexible reporting.
- Users note the **limited reporting** capabilities in SurveySparrow hinder in-depth analysis and custom insights.
- Users find SurveySparrow to be **expensive** , especially for essential features that require higher-tier plans for full access.

#### What Are Recent G2 Reviews of SurveySparrow?

**["Easy Setup, Clean Interface, and Smooth Survey Creation"](https://www.g2.com/survey_responses/surveysparrow-review-12863198)**

**Rating:** 4.5/5.0 stars

_— Muhammad O._

[Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12863198)

**["SurveySparrow Makes Interactive, Easy Surveys and Streamlines Customer Feedback"](https://www.g2.com/survey_responses/surveysparrow-review-12780059)**

**Rating:** 5.0/5.0 stars

_— Sidharth B._

[Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12780059)

#### What Are G2 Users Discussing About SurveySparrow?

- [What novel approaches are market researchers adopting with SurveySparrow to gain deeper insights?](https://www.g2.com/discussions/what-novel-approaches-are-market-researchers-adopting-with-surveysparrow-to-gain-deeper-insights)
- [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) - 2 comments

### [Delighted](https://www.g2.com/fr/products/delighted/reviews)

Ravi est le moyen le plus rapide et le plus simple de recueillir des commentaires exploitables en temps réel de vos clients, employés, partenaires et fournisseurs. Approuvé par Uber, Cisco, Slack, Bonobos, Instacart, Target et des milliers d'autres marques pour mesurer, comprendre et améliorer les expériences. Les organisations utilisant Delighted peuvent instantanément collecter, analyser et distribuer les commentaires des clients, leur permettant d'aligner les besoins des clients avec la croissance de l'entreprise, de mesurer la voix du client au fil du temps et de réduire de manière proactive le taux de désabonnement.

**Average Rating:** 4.7/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate Delighted?

- **the product a-t-il été un bon partenaire commercial?:** 9.5/10 (Category avg: 8.9/10)
- **Autorisations:** 9.6/10 (Category avg: 8.6/10)
- **Types de questions:** 10.0/10 (Category avg: 8.9/10)
- **Exportation de données:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Delighted?

- **Vendeur:** [Qualtrics](https://www.g2.com/fr/sellers/qualtrics)
- **Année de fondation:** 2002
- **Emplacement du siège social:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 employés sur LinkedIn®
- **Propriété:** NASDAQ: XM

#### Who Uses This Product?

- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 62% Medium, 40% Small

#### What Are Recent G2 Reviews of Delighted?

**["Très TRÈS intuitif 👏"](https://www.g2.com/fr/survey_responses/delighted-review-6697443)**

**Rating:** 5.0/5.0 stars

_— Utilisateur vérifié à Logiciels informatiques_

[Read full review](https://www.g2.com/fr/survey_responses/delighted-review-6697443)

**["Ravi est incroyable."](https://www.g2.com/fr/survey_responses/delighted-review-9782860)**

**Rating:** 5.0/5.0 stars

_— Anna G._

[Read full review](https://www.g2.com/fr/survey_responses/delighted-review-9782860)

#### What Are G2 Users Discussing About Delighted?

- [Qui possède "delighted" ?](https://www.g2.com/fr/discussions/who-owns-delighted) - 1 comment
- [What is NPS delighted?](https://www.g2.com/fr/discussions/what-is-nps-delighted)
- [What does Delighted do?](https://www.g2.com/fr/discussions/what-does-delighted-do)
- [What is delighted platform?](https://www.g2.com/fr/discussions/what-is-delighted-platform)

### [AhaSlides](https://www.g2.com/products/ahaslides/reviews)

AhaSlides: The All-in-One Interactive Presentation Software for Real-Time Engagement AhaSlides is an industry-leading interactive presentation platform designed to transform passive audiences into active participants. Trusted by over 4 million educators and business professionals worldwide, AhaSlides provides a comprehensive suite of engagement tools for meetings, classrooms, hybrid training sessions, and live events. The Ultimate Solution for Audience Engagement In an era of remote work and digital classrooms, "death by PowerPoint" is a major hurdle for communication. AhaSlides solves this by making every slide a two-way conversation. Our cloud-based presentation software allows you to build dynamic decks featuring: Live Polling & Surveys: Gather instant feedback, run pulse checks, and visualize results with bar charts, donuts, and pie charts. Gamified Quizzes & Leaderboards: Turn learning into a fun, competitive experience with live trivia, timed answers, and real-time scoreboards. Interactive Word Clouds: Crowdsource ideas and visualize the "big picture" of audience sentiment in seconds. Real-Time Q&A: Facilitate transparent dialogue with audience upvoting and moderation tools, perfect for all-hands meetings and town halls. Brainstorming & Idea Boards: Allow participants to submit, categorize, and vote on ideas to foster true collaboration. Designed for Every Use Case Whether you are looking for a Slido alternative for corporate events or a Mentimeter alternative for higher education, AhaSlides is built to be versatile: For Corporate Training & HR: Boost retention in employee onboarding and professional development workshops. For Educators & Lecturers: Increase student participation with formative assessments and interactive icebreakers. For Event Organizers: Scale your engagement from small team-building sessions to massive international conferences. Seamless Participation – No App Required One of the biggest barriers to engagement is technical friction. With AhaSlides, participants join your session instantly via a QR code or a custom URL using their mobile browser. There is no app download needed, ensuring 100% participation regardless of the device. Advanced Features & Integrations AhaSlides integrates seamlessly into your existing tech stack, supporting Microsoft PowerPoint, Google Slides, Microsoft Teams, and Zoom. Presenters can take advantage of our AI-powered slide assistant to generate quiz questions instantly, and deep-dive into post-session reports and analytics to measure engagement ROI. Join the mission to end boring presentations. Start for free today and see why AhaSlides is the preferred choice for interactive communication!

**Average Rating:** 4.7/5.0

**Total Reviews:** 378

#### How Do G2 Users Rate AhaSlides?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Permissions:** 8.5/10 (Category avg: 8.6/10)
- **Question Types:** 9.0/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind AhaSlides?

- **Seller:** [AhaSlides](https://www.g2.com/sellers/ahaslides)
- **Company Website:** ahaslides.com
- **Year Founded:** 2019
- **HQ Location:** Singapore
- **Twitter:** @AhaSlides  
520 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a59b5297235c48cd0cde40a64ba867d4c584e1cbabd794f4a7fdfe9e5d4aed13&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F26480354%2F&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Teacher, Professor
- **Top Industries:** Higher Education, Education Management
- **Company Size:** 55% Small, 33% Medium

#### What Do G2 Reviewers Say About AhaSlides?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of AhaSlides, making quiz creation enjoyable and accessible for all ages.
- Users love the **engaging and interactive features** of AhaSlides, enhancing both learning and participant involvement.
- Users love AhaSlides for its **user-friendly interface and interactive features** , making quizzes and presentations engaging and fun.
- Users love the **entertaining quizzes** AhaSlides offers, enhancing group gatherings and engagement with fun and interactivity.
- Users highlight the **interactive engagement** of AhaSlides, enjoying increased participation and easy data collection during presentations.

##### Cons

- Users find the **limited options** on the free plan restrictive, hindering a comprehensive experience with AhaSlides.
- Users express frustration over **limited customization** options in AhaSlides, seeking more personalized features and license choices.
- Users are frustrated by the **missing features** in the free version, limiting thorough testing and functionality.
- Users find AhaSlides to be **expensive** , especially for those on tight budgets, limiting access to its features.
- Users find the **access limitations on slides** in the free version hinder their ability to explore AhaSlides effectively.

#### What Are Recent G2 Reviews of AhaSlides?

**["Easy, Versatile Quiz Platform with Great Free Options and Helpful AI Features"](https://www.g2.com/survey_responses/ahaslides-review-13087472)**

**Rating:** 5.0/5.0 stars

_— Fib F._

[Read full review](https://www.g2.com/survey_responses/ahaslides-review-13087472)

**["Engaging Interactive Slides with an Intuitive UI"](https://www.g2.com/survey_responses/ahaslides-review-12994192)**

**Rating:** 4.0/5.0 stars

_— rob p._

[Read full review](https://www.g2.com/survey_responses/ahaslides-review-12994192)

#### What Are G2 Users Discussing About AhaSlides?

- [Can you download AhaSlides?](https://www.g2.com/discussions/can-you-download-ahaslides)
- [How do you make AhaSlides?](https://www.g2.com/discussions/how-do-you-make-ahaslides)
- [Is AHA slide free?](https://www.g2.com/discussions/is-aha-slide-free)

### [Qualtrics Market Research](https://www.g2.com/fr/products/qualtrics-market-research/reviews)

Des informations de qualité décisionnelle à la vitesse des affaires. La plateforme de recherche native à l'IA où la recherche devient l'élément central de chaque décision — et non l'élément que chaque décision attend. La plupart des organisations prennent des décisions à enjeux élevés — lancements de produits, entrée sur le marché, tarification, campagnes — sans l'intelligence de marché pour les soutenir. Non pas parce que les équipes manquent d'expertise, mais parce que les outils et les délais avec lesquels elles travaillent ont été conçus pour une époque plus lente, et les décisions commerciales ne peuvent pas attendre. • Huit à douze semaines entre la question et la réponse. • Cinq à sept fournisseurs déconnectés par étude. • Des informations qui arrivent après que la décision a déjà été prise. • Les équipes commerciales contournent la recherche — en utilisant des outils d'IA génériques non validés. Qualtrics Market Research remplace cette infrastructure. Nous sommes la seule plateforme où l'expertise en recherche, la méthodologie validée et l'IA sont intégrées nativement, et non ajoutées — construite sur plus de 20 ans d'expérience en insights et formée sur des millions de réponses d'enquêtes de recherche de marché propriétaires et uniques que les outils d'IA génériques ne peuvent pas reproduire. Plateforme de recherche, panels humains et synthétiques, méthodologie avancée et synthèse alimentée par l'IA — intégrés nativement, non assemblés. Et de manière unique : la recherche se trouve dans le même système que les données CX et EX, fermant la boucle entre insight et résultats commerciaux mesurables d'une manière qu'aucune agence ou solution ponctuelle ne peut. Le résultat : la recherche passe de la rareté à l'abondance. • Des informations de qualité décisionnelle en 24 à 48 heures au lieu de 6 à 8 semaines. • Les coûts de recherche réduits de 50 à 85 %. • Les insights se transforment en connaissances institutionnelles au lieu de disparaître dans des présentations. • La recherche devient l'élément central de chaque décision commerciale. Les clients voient rapidement la différence. • Gabb a réduit le temps d'accès aux insights de 7 jours à 4 heures et mène des recherches à un coût inférieur de 50 %. • Navy Federal Credit Union livre des recherches stratégiques en moins de 4 heures contre 5 jours. • Workday a généré 1 700 idées d'amélioration de produit en 3 mois. • Booking.com a réduit les coûts de terrain de 50 % avec des panels synthétiques. • Victoria's Secret mène plus de 200 % de projets de recherche supplémentaires avec la même équipe. • À travers les déploiements, Nucleus Research trouve un retour sur investissement moyen de 100 % avec un remboursement de 1,5 an. Qualtrics est également nommé Strong Performer dans The Forrester Wave™ pour les plateformes de recherche d'expérience (https://www.qualtrics.com/ebooks-guides/experience-research-wave-report/). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Pourquoi les équipes choisissent Qualtrics Market Research 1) Plateforme de recherche + expertise en recherche + IA de qualité recherche — conçus pour fonctionner ensemble La plupart des plateformes vous offrent un logiciel d'enquête. Qualtrics vous offre un système de recherche. Plus de 20 ans d'expertise en recherche de marché intégrée dans la plateforme elle-même. IA formée sur de véritables données de recherche de marché, et non sur le scraping Internet. Accès aux panels, conception d'études, analyses avancées et synthèse — intégrés nativement, non assemblés via des API. Et lorsque vous devez vous connecter à vos outils BI (Tableau, Power BI, Looker) ou intégrer des panels spécialisés, Qualtrics est conçu pour s'intégrer, non pour remplacer. Les agences ont l'expertise mais pas la plateforme. Les outils DIY ont la plateforme mais pas l'expertise. L'IA générique avance vite mais n'a pas de fondation en recherche. Qualtrics est la seule option où les trois existent nativement — et s'intègre bien avec le reste de votre pile. 2) Le seul écosystème qui connecte la recherche aux données CX, EX et opérationnelles La recherche se trouve dans le même système que les données d'expérience que votre organisation collecte déjà — scores de satisfaction CX, métriques d'engagement EX, données de performance opérationnelle. Les questions de recherche peuvent être déclenchées par ce qui se passe dans vos programmes. Les résultats peuvent être validés par rapport à de véritables résultats commerciaux. Vous pouvez prouver le retour sur investissement de la recherche en connectant les insights à des résultats mesurables. Aucune agence, aucune plateforme MR spécialisée, et aucun outil d'IA n'offre cela nativement — et cela ne peut pas être reproduit en assemblant des outils. Cela ferme la boucle entre insight et résultat d'une manière que personne d'autre ne peut. 3) Gouvernance qui évolue la recherche sans la diluer Le risque de la démocratisation de la recherche est des conclusions confiantes basées sur des entrées erronées — plus d'équipes menant des études, moins avec l'expertise méthodologique pour bien les mener. Qualtrics est la seule plateforme avec des garde-fous intégrés qui empêchent les études erronées d'être menées, un cadre de validation publié pour les données synthétiques qui résiste à l'examen des parties prenantes, et une visibilité centralisée qui permet aux leaders de la recherche de voir et de gouverner tout ce qui se passe dans l'organisation. Rapide et gouverné. Évolué et rigoureux. Cette combinaison n'existe nulle part ailleurs. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Ce que vous pouvez faire avec Qualtrics Market Research Passez du projet à la plateforme. La recherche devient une infrastructure toujours active, et non une file d'attente de demandes. Suivi continu, résultats toujours disponibles, et IA qui met en lumière ce que les équipes savent déjà avant qu'elles ne demandent. Chaque étude s'accumule dans le Research Hub — la 10ème étude sur un sujet rend la 1ère étude plus précieuse, non obsolète. Research Agent permet à tout membre de l'équipe d'obtenir des réponses validées sans qu'un chercheur formé soit présent — ainsi la recherche s'étend au-delà de l'équipe de recherche sans créer de risque de gouvernance. Obtenez des informations de qualité décisionnelle sans l'attente de l'agence. Livrez des insights en 24 à 48 heures au lieu de 6 à 8 semaines — ainsi les résultats arrivent avant la décision, et non après. Les panels synthétiques compressent la recherche directionnelle de semaines à heures à un coût inférieur de 50 %. Appliquez une méthodologie avancée (Conjoint avec analyse HB, MaxDiff avec TURF, Van Westendorp, Gabor-Granger) sans agence — intégrée dans la plateforme pour que l'économie de la recherche de haute qualité change de manière permanente. L'IA gère le codage des transcriptions, la détection des thèmes et la génération de résumés, de sorte que les chercheurs passent leur temps sur l'interprétation, et non sur la mécanique. Gouvernez la recherche à mesure qu'elle évolue. Les garde-fous méthodologiques intégrés empêchent les études erronées d'être menées — Research Agent (accès anticipé) applique les meilleures pratiques au moment de la création de l'étude, et non après le retour des résultats. Les permissions fédérées et les modèles de marque permettent à chaque équipe de fonctionner dans des normes de qualité partagées. Les pistes d'audit, la transparence de l'IA et un cadre de validation synthétique publié (Généralisation, Forme des données, Diversité, Transférabilité) fournissent la provenance que les parties prenantes de l'entreprise demanderont. SOC 2, GDPR, HITRUST, ISO 27001, et FedRAMP complètent la posture de conformité que les équipes d'approvisionnement savent déjà comment approuver. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Principales capacités de Qualtrics Market Research • Hub de recherche — Recherche et synthèse alimentées par l'IA à travers chaque étude, y compris les documents externes ; l'intelligence inter-études met automatiquement en lumière les modèles • Outils d'enquête avancés — Constructeur d'enquête par glisser-déposer, logique avancée, gestion des quotas, support pour plus de 100 types de questions, et modèles soutenus par des doctorats • Agent de recherche (accès anticipé) — Délimitation d'étude guidée par l'IA pour Conjoint et MaxDiff, rédaction de questionnaires, Q&R en langage clair contre votre bibliothèque de recherche accumulée • Panels synthétiques — Lancez des études instantanément pour pré-tester des conceptions d'enquête, examiner des dizaines d'idées, explorer de nouvelles populations, ou étendre les résultats de la première vague avec des réponses simulées au niveau des lignes de l'IA de qualité recherche qui reproduisent les modèles de l'audience réelle • Panels humains intégrés — atteignez plus de 200 millions de répondants vérifiés à travers plus de 200 marchés mondiaux via un réseau de 30 partenaires de panel, tous accessibles dans la plateforme • Recherche UX - Tests utilisateurs modérés et non modérés, tri de cartes et tests d'arborescence sur la même plateforme que les autres capacités de recherche de marché. • Méthodologie avancée — Conjoint (CBC avec analyse HB), MaxDiff avec TURF, Van Westendorp PSM, Gabor-Granger, segmentation, suivi de marque, test de concept • Résumé IA — codage automatisé des transcriptions, détection des thèmes, et génération de bobines de points forts pour le travail qualitatif • Analyse vidéo et audio — Analyse des milliers de réponses en texte libre et met automatiquement en lumière les thèmes clés, les tendances de sentiment, et les citations représentatives avec l'IA. • Feedback conversationnel — Découvrez des couches de contexte précieux avec des questions de suivi intelligentes qui s'adaptent dynamiquement aux entrées des clients • ExpertReview — Vérifications de la qualité et de la méthodologie des enquêtes pilotées par l'IA au moment de la conception • Stats iQ + Text iQ — Analyse statistique alimentée par l'IA et analyse de texte ouvert Intégration CX + EX + MR — la recherche se connecte nativement aux programmes d'expérience, la seule plateforme qui le fait • Solutions XM préconstruites — enquête en boîte pour le suivi de marque, le test de concept, le test de message, A&U, et la recherche UX • Analyse avancée — Tableaux croisés et tableaux de bord de reporting personnalisables API REST, distribution multicanal incluant email et SMS, conforme WCAG 2.0 • Gouvernance d'entreprise — permissions fédérées, modèles de marque, pistes d'audit, transparence de l'IA, audit des biais • Intégrations système — Salesforce, Snowflake, Tableau, Power BI • Conformité — SOC 2, GDPR, HITRUST, ISO 27001, FedRAMP \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - À PROPOS DE QUALTRICS Qualtrics est la plateforme d'expérience et de recherche alimentée par l'IA que les organisations utilisent pour comprendre les clients, les employés et les marchés — et agir sur ce qu'elles apprennent. À travers l'expérience client, l'expérience employé, et la recherche de marché, la plateforme Qualtrics combine une IA propriétaire, une méthodologie soutenue par des doctorats, et la technologie de feedback la plus flexible au monde pour aider les équipes à concevoir de meilleurs produits, offrir de meilleures expériences, et prendre de meilleures décisions, plus rapidement. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - PRODUITS QUALTRICS ASSOCIÉS Qualtrics Customer Experience Entendez la voix de chaque client, réparez chaque expérience défaillante, et augmentez la fidélité et la valeur à vie. Combine un moteur d'écoute alimenté par l'IA, une intelligence prédictive, et des capacités d'action en boucle fermée pour que les équipes puissent aller au-delà de la mesure pour provoquer le changement à travers tout le parcours client. https://www.g2.com/products/qualtrics-customer-experience/reviews Qualtrics Employee Experience Recueillez des feedbacks continus à chaque moment important pour les employés et agissez pour améliorer l'engagement, la planification des talents, la productivité, et l'innovation. Associe des analyses pilotées par l'IA et des outils de décision basés sur la psychologie IO avec une planification d'action guidée pour les managers et des flux de travail automatisés en temps réel. https://www.g2.com/products/qualtrics-employee-experience/reviews

**Average Rating:** 4.4/5.0

**Total Reviews:** 2,913

#### How Do G2 Users Rate Qualtrics Market Research?

- **the product a-t-il été un bon partenaire commercial?:** 8.7/10 (Category avg: 8.9/10)
- **Autorisations:** 8.5/10 (Category avg: 8.6/10)
- **Types de questions:** 9.1/10 (Category avg: 8.9/10)
- **Exportation de données:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Qualtrics Market Research?

- **Vendeur:** [Qualtrics](https://www.g2.com/fr/sellers/qualtrics)
- **Site Web de l'entreprise:** www.qualtrics.com
- **Année de fondation:** 2002
- **Emplacement du siège social:** Provo, UT
- **Twitter:** @Qualtrics  
42,137 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1ec005b3e09b6d51d9a439f06be24a872c533df3b3b8c47b5851a8358ecb22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F314350%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,231 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Étudiant, Assistant de recherche
- **Top Industries:** Enseignement supérieur, Gestion de l'éducation
- **Company Size:** 45% Large, 34% Medium

#### What Do G2 Reviewers Say About Qualtrics Market Research?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent que Qualtrics Market Research est **extrêmement convivial** , permettant une création et une gestion de sondages rapides et efficaces.
- Les utilisateurs apprécient la **facilité de création de sondages** dans Qualtrics, profitant de ses options de flux de travail et de ses fonctionnalités puissantes.
- Les utilisateurs apprécient la **facilité de créer des enquêtes sophistiquées** avec Qualtrics, bénéficiant de ses fonctionnalités polyvalentes et de ses options d'automatisation.
- Les utilisateurs trouvent que Qualtrics Market Research est **intuitif et convivial** , permettant une création facile de sondages et une analyse des données.
- Les utilisateurs apprécient la **facilité de création** dans Qualtrics, permettant un développement rapide et intuitif des enquêtes avec des options variées.

##### Cons

- Les utilisateurs rencontrent des **problèmes de collaboration sur les enquêtes** avec Qualtrics, car le contrôle total limite le partage et complique les processus de retour d'information.
- Les utilisateurs trouvent les **limitations des enquêtes** frustrantes, citant des problèmes d'interactivité, de personnalisation et de fonctionnalités obsolètes affectant l'engagement.
- Les utilisateurs trouvent une **courbe d'apprentissage abrupte** dans Qualtrics Market Research, rendant la conception de sondages et le dépannage difficiles.
- Les utilisateurs trouvent que la **personnalisation limitée** dans Qualtrics CoreXM restreint leur capacité à adapter les enquêtes efficacement.
- Les utilisateurs trouvent les **problèmes de tarification** de Qualtrics Market Research préoccupants, estimant que c'est trop cher par rapport aux alternatives.

#### What Are Recent G2 Reviews of Qualtrics Market Research?

**["Très utile pour les enquêtes de bien-être, la collecte de retours et les travaux de recherche"](https://www.g2.com/fr/survey_responses/qualtrics-market-research-review-12806991)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/fr/survey_responses/qualtrics-market-research-review-12806991)

**["Enquêtes intuitives, les résultats peuvent être difficiles à visualiser"](https://www.g2.com/fr/survey_responses/qualtrics-market-research-review-12705973)**

**Rating:** 4.0/5.0 stars

_— Emily H._

[Read full review](https://www.g2.com/fr/survey_responses/qualtrics-market-research-review-12705973)

#### What Are G2 Users Discussing About Qualtrics Market Research?

- [Comment les organisations utilisent-elles Qualtrics CoreXM pour recueillir et analyser les données sur l'expérience client ?](https://www.g2.com/fr/discussions/how-are-organizations-utilizing-qualtrics-corexm-to-gather-and-analyze-customer-experience-data) - 1 comment
- [À quoi sert Qualtrics CoreXM ?](https://www.g2.com/fr/discussions/what-is-qualtrics-corexm-used-for) - 2 comments, 2 upvotes
- [Qualtrics est-il meilleur que SurveyMonkey ?](https://www.g2.com/fr/discussions/is-qualtrics-better-than-surveymonkey) - 3 comments, 1 upvote
- [Qu'est-ce que la plateforme Qualtrics ?](https://www.g2.com/fr/discussions/what-is-qualtrics-platform) - 1 comment
- [What is CoreXM?](https://www.g2.com/fr/discussions/what-is-corexm) - 1 comment

### [AskNicely](https://www.g2.com/products/asknicely/reviews)

AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey on any channel (Email, SMS or on a Webpage) with our playful & quick surveys, which display as personalized conversations that generate higher than average response rates. Automate Reviews and Referrals Use automated workflows to turn feedback into positive reviews that boost your online rating and referrals that become new business. Alternatively, increase customer retention by automating follow up messages with at-risk accounts or internal notifications which ensure each and every team member is alerted when necessary. Coaching & Recognition Empower every manager with the feedback and coaching tools they need to make every customer experience awesome. Including team and individual coaching prompts, employee experience information, and reporting capabilities all on a personalized dashboards for desktop or mobile. Business Insights Understand the gaps between your service standard and what is actually being delivered to see how every business unit, location, team or employee is performing against the rest. Know where to spend your time by visualizing what is or isn’t valued by customers.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,029

#### How Do G2 Users Rate AskNicely?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind AskNicely?

- **Seller:** [AskNicely](https://www.g2.com/sellers/asknicely)
- **Company Website:** www.asknicely.com
- **Year Founded:** 2014
- **HQ Location:** Portland, OR
- **Twitter:** @asknicely  
2,316 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0b9fb8c18ad9dd08f3e5cd84b9aaada7792e9657441d98b50b03170bab921df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fask-nicely%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, Marketing Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Medium, 43% Small

#### What Do G2 Reviewers Say About AskNicely?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of AskNicely, praising its intuitive interface and straightforward functionality.
- Users commend AskNicely for its **excellent customer support** , providing timely assistance and solutions tailored to their needs.
- Users value the **direct and accessible client feedback** that enhances insights and coaching effectiveness with AskNicely.
- Users value the **exceptional support** from AskNicely, praising the team's responsiveness and dedication to customer satisfaction.
- Users find the **easy setup** of AskNicely straightforward and seamless, enhancing their overall experience with the platform.

##### Cons

- Users find **difficult reporting** in AskNicely slows down the process of accessing essential analytics and updates.
- Users find it frustrating to manage contact deletions, highlighting **survey limitations** that hinder streamlined communication with customers.
- Users express frustration with the **limited customization** options for workflows, surveys, and dashboard features in AskNicely.
- Users find the **manual processes** cumbersome, particularly when deleting contacts and relying on Excel for reporting.
- Users feel that **improvement is needed** in shout out functionality and Salesforce integration for a better experience.

#### What Are Recent G2 Reviews of AskNicely?

**["Empowers Honest Feedback, Needs Better Shout-Out Simplicity"](https://www.g2.com/survey_responses/asknicely-review-11868470)**

**Rating:** 5.0/5.0 stars

_— Brandon L._

[Read full review](https://www.g2.com/survey_responses/asknicely-review-11868470)

**["Very user-friendly and gets the job done!"](https://www.g2.com/survey_responses/asknicely-review-7865358)**

**Rating:** 5.0/5.0 stars

_— Raymond C C._

[Read full review](https://www.g2.com/survey_responses/asknicely-review-7865358)

#### What Are G2 Users Discussing About AskNicely?

- [What is AskNicely used for?](https://www.g2.com/discussions/what-is-asknicely-used-for)

### [Opinion Stage Form, Survey & Quiz Maker](https://www.g2.com/products/opinion-stage-form-survey-quiz-maker/reviews)

Opinion Stage powers marketers to create quizzes, surveys, and forms that drive higher engagement and get more responses. Unlike generic form builders, we put engagement first because that’s what gets more conversions. Our visual, one-question-at-a-time format, combined with smart logic and personalization, makes every interaction feel like a genuine conversation. The result? Our quizzes consistently achieve participation rates up to 80% and completion rates as high as 90%. And, our forms deliver as much as 3.5x more responses compared to alternatives. Create in Minutes Get started fast with a builder that makes it easy for you to launch high-performing experiences in minutes. - Start from Scratch: Whether you're new or a pro, our intuitive visual no-code builder makes it easy to dive right in. - Create with AI: Just add your topic and goal, and the AI will generate an item ready for launch. - Customizable Templates: Choose from hundreds of templates built for every use case, then customize them to match your goals and brand. - Import Questions: Save time by importing your existing questions and jump straight into designing. Solutions for Every Goal From engagement to insight, Opinion Stage gives you the tools you need to reach your goals. - Engagement: Boost interaction with fun, shareable items that keep your audience hooked. - Lead Generation: Capture qualified leads using interactive forms and personalized follow-ups. - Customer Feedback: Collect opinions to improve products or services. - Market Research: Find out what makes your audience tick, then use that data to shape smarter campaigns or content. - Product Recommendation: Guide users to the right product or service with relevant questions and personalized results. Put Your Brand Front & Center With powerful customization options, you can design every element to reflect your brand’s unique identity. - Customize everything, from color themes, fonts, and buttons to match your brand style. - Apply custom CSS to fine-tune layouts and elements beyond the builder. - White label your items by removing all Opinion Stage branding. - Add your own logo to make it truly yours. Share Anywhere You’re just a few clicks away from getting your items in front of the right audience. - Embed on your website to keep visitors engaged without ever leaving the page. - Run it from a landing page on our site if you don’t have one of your own. - Add it to emails to reach your audience directly through campaigns or newsletters. - Post it on social media to connect with your followers on Facebook, LinkedIn, X, and more. Seamless Integration With Your Marketing Tools You can easily connect to the rest of your marketing stack, from automation to email and beyond. - Integrate with 1,000+ tools via native options like Mailchimp or Google Tag Manager, or through Zapier, webhooks, and API. - Easily send data to your CRM, email platform, or spreadsheets for follow-ups and reporting. - Track conversions by adding Meta and Google pixels for better remarketing and performance insights. Compliance & Security You Can Trust We protect your users’ data and ensure your items are private, secure, and usable by all. - GDPR compliant: Your data is handled with care and in full alignment with European privacy standards. - CCPA compliant: We respect user privacy and meet California Consumer Privacy Act requirements. - Accessible: Everyone can engage with your items, no matter how they browse, navigate, or interact. With 1.2+ million items created and 3.5+ billion questions answered, we empower you to create interactive experiences that drive higher engagement and get more responses.

**Average Rating:** 4.8/5.0

**Total Reviews:** 107

#### How Do G2 Users Rate Opinion Stage Form, Survey & Quiz Maker?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Permissions:** 9.6/10 (Category avg: 8.6/10)
- **Question Types:** 9.6/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Opinion Stage Form, Survey & Quiz Maker?

- **Seller:** [Opinion Stage](https://www.g2.com/sellers/opinion-stage)
- **HQ Location:** Tel Aviv, Israel
- **Twitter:** @opinionstage  
6,735 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=418245b2a8f53b9978e93c787b19504a0cab213ac9211a54cf47bd33a747f7ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2384126%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management, Entertainment
- **Company Size:** 75% Small, 17% Medium

#### What Do G2 Reviewers Say About Opinion Stage Form, Survey & Quiz Maker?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Opinion Stage, allowing for quick and simple quiz creation and management.
- Users appreciate the **intuitive design** of Opinion Stage, making it easy for them to create engaging surveys.
- Users commend the **excellent customer support** from Opinion Stage, highlighting helpful and attentive service from the team.
- Users love the **quick setup** of Opinion Stage, allowing for an easy and efficient start to their polls and quizzes.
- Users value the **customizability** of Opinion Stage, enabling tailored quizzes that reflect their brand's unique identity.

##### Cons

- Users feel the **expensive membership costs** limit options and prefer a pay-per-quiz pricing model.
- Users are frustrated with the **payment issues** , wanting more flexible payment options and additional features.
- Users find the **payment requirement** limiting, wishing for one-off options and add-ons for additional votes.
- Users feel the **account upgrades are too expensive** and suggest pricing should be based on individual quizzes.
- Users suggest an intermediate step for votes, addressing the **inconsistent results** from accidental clicks on images.

#### What Are Recent G2 Reviews of Opinion Stage Form, Survey & Quiz Maker?

**["Works Very Well for Surveys, Assessments, and Feedback Collection"](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-12962550)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-12962550)

**["Opinion Stage Makes Creating Professional Polls Simple and Enjoyable"](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-13121573)**

**Rating:** 5.0/5.0 stars

_— Linda V._

[Read full review](https://www.g2.com/survey_responses/opinion-stage-form-survey-quiz-maker-review-13121573)

#### What Are G2 Users Discussing About Opinion Stage Form, Survey & Quiz Maker?

- [What is quiz Maker?](https://www.g2.com/discussions/what-is-quiz-maker) - 1 comment
- [What is the best online quiz maker?](https://www.g2.com/discussions/quizmaker-what-is-the-best-online-quiz-maker)
- [Can I use SurveyMonkey for a quiz?](https://www.g2.com/discussions/can-i-use-surveymonkey-for-a-quiz) - 1 comment
- [Is iSpring QuizMaker free?](https://www.g2.com/discussions/is-ispring-quizmaker-free)
- [Is Opinion Stage free?](https://www.g2.com/discussions/is-opinion-stage-free) - 1 comment

### [Matter](https://www.g2.com/fr/products/matter-app/reviews)

Apportez la reconnaissance des employés, les récompenses, les enquêtes et bien plus directement dans Slack ou Microsoft Teams ! 💜 Approuvé par plus de 4 700 entreprises, y compris Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, et bien d'autres ! ✅ Essai gratuit de 14 jours – Accès complet à toutes les fonctionnalités, aucune carte de crédit requise ✅ Configuration en 2 minutes – Commencez à construire la culture instantanément ✅ Plan gratuit pour toujours – Conservez les fonctionnalités de reconnaissance de base sans frais Matter vous aide à construire la culture, à stimuler l'engagement et à créer des équipes plus heureuses — là où le travail se passe. Ce que vous pouvez faire avec Matter : 🎉 Reconnaissance : Célébrez les réussites ensemble avec la reconnaissance par les pairs liée aux valeurs de votre entreprise. Créez une habitude de reconnaissance avec Feedback Friday™ — des rappels d'engagement automatiques qui ludifient la reconnaissance et encouragent la participation. 🎁 Récompenses : Plus de 5 500 options de récompenses dans plus de 200 pays. Transformez la reconnaissance en récompenses que les gens adorent — cartes-cadeaux, cadeaux premium, dons, cartes prépayées, options monétaires, et plus encore ! Créez votre propre boutique de récompenses avec des récompenses personnalisées à l'image de votre entreprise. Que ce soit un jour de congé supplémentaire, un t-shirt exclusif ou un avantage unique, offrez des récompenses qui correspondent à votre culture. 📋 Enquêtes : Collectez des retours continus et des insights avec des enquêtes de pulsation, eNPS, des enquêtes personnalisées pour les employés, et des enquêtes d'intégration automatisées, toutes livrées nativement dans Microsoft Teams (et par email). Augmentez les taux de réponse jusqu'à 10x avec une livraison fluide et des récompenses intégrées. 🏆 Défis & Incitations : Stimulez l'action avec des défis et incitations personnalisables qui s'alignent sur vos objectifs, renforcent la culture d'entreprise, et récompensent les comportements qui font avancer les gens. 🥳 Célébrations & Jalons : Ne manquez jamais un anniversaire ou un anniversaire de travail avec des célébrations automatisées et la livraison de récompenses — renforçant la connexion d'équipe et la culture pour chaque moment spécial et jalon de service. 📊 Analytique & Rapports : Accédez à des tableaux de bord en temps réel, des rapports de données exportables, des insights au niveau des managers, un filtrage avancé à travers les groupes (par exemple, départements) et segments, et des rapports entièrement personnalisés pour comprendre et améliorer l'engagement dans votre organisation. ⚙️ Intégrations : Matter s'intègre nativement avec Slack, Microsoft Teams, et plus de 200 systèmes RHIS pour une intégration clé en main et une importation de données. Accès API pour tous vos besoins en matière de rapports, comptabilité, et facturation. Ce que les entreprises disent de Matter : - « La culture et le moral de notre entreprise ont changé du jour au lendemain ! En moins de 2 mois, nous avons envoyé plus de 2 000 kudos et plus de 80 % d'engagement parmi tous les employés. Matter a motivé les gens à participer comme aucun autre logiciel que nous avons jamais utilisé. » — Jeff Hagel, Président - « J'adore la facilité avec laquelle les employés peuvent se reconnaître avec des kudos. Matter a boosté le moral, augmenté l'engagement des employés, et c'est maintenant une forte présence dans notre culture d'entreprise. » — Michael Margolese, Responsable Senior des Ressources Humaines - « Matter aide nos employés à se sentir plus valorisés, récompensés et reconnus. C'est une plateforme très amusante et facile à utiliser qui a créé une expérience positive et un engagement pour nos gens tout en aidant également à renforcer nos valeurs fondamentales au quotidien. » — Taylor Rapp, Directeur des Personnes & de la Culture

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,186

#### How Do G2 Users Rate Matter?

- **the product a-t-il été un bon partenaire commercial?:** 9.3/10 (Category avg: 8.9/10)
- **Autorisations:** 8.5/10 (Category avg: 8.6/10)
- **Types de questions:** 9.0/10 (Category avg: 8.9/10)
- **Exportation de données:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Matter?

- **Vendeur:** [Matter](https://www.g2.com/fr/sellers/matter-3982001e-ce7e-4670-a111-96d93a9900db)
- **Site Web de l'entreprise:** www.matterapp.com
- **Année de fondation:** 2017
- **Emplacement du siège social:** San Francisco, California
- **Twitter:** @matterapp  
937 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abf5be3e8d248b20adf1a0641700fca865d7c8c95e568db2d4b44af246933aea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmatterapp&secure%5Burl_type%5D=linkedin_company_website)  
3 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Représentant du service client, Chef de produit
- **Top Industries:** Marketing et publicité, Services d'information
- **Company Size:** 49% Small, 37% Medium

#### What Do G2 Reviewers Say About Matter?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité de reconnaître les progrès** avec Matter, permettant une reconnaissance rapide et significative des réalisations.
- Les utilisateurs apprécient les **modèles faciles et les messages de félicitations rapides** de Matter, améliorant le moral de l'équipe et simplifiant la reconnaissance.
- Les utilisateurs adorent la fonctionnalité de **reconnaissance par les pairs** de Matter, favorisant la connexion et renforçant le travail d'équipe à travers les distances.
- Les utilisateurs apprécient que Matter promeuve la **reconnaissance des employés accessible** , favorisant l'appréciation entre pairs et renforçant la culture d'équipe.
- Les utilisateurs trouvent Matter **incroyablement utile** , facilitant la reconnaissance facile des étapes importantes et renforçant les liens d'équipe.

##### Cons

- Les utilisateurs notent un **manque d'options de personnalisation** , souhaitant plus de flexibilité dans les fonctionnalités et les modèles.
- Les utilisateurs trouvent les **options limitées** pour la personnalisation et les récompenses frustrantes pour les grandes équipes et les différents pays.
- Les utilisateurs trouvent les **notifications excessives** accablantes, bien qu'elles puissent être ajustées ou désactivées pour une meilleure expérience.
- Les utilisateurs trouvent que les **distractions agaçantes** des notifications de Matter sont accablantes et oublient souvent de s'engager avec les retours.
- Les utilisateurs expriment un désir d' **une disponibilité accrue des pièces** et d'une compréhension plus claire du système de pièces.

#### What Are Recent G2 Reviews of Matter?

**["Une merveilleuse façon de reconnaître les collègues et de stimuler le moral au travail"](https://www.g2.com/fr/survey_responses/matter-review-13119391)**

**Rating:** 5.0/5.0 stars

_— Joe T._

[Read full review](https://www.g2.com/fr/survey_responses/matter-review-13119391)

**["Simple, amusant et rapproche réellement notre équipe à distance"](https://www.g2.com/fr/survey_responses/matter-review-9920152)**

**Rating:** 5.0/5.0 stars

_— Denis K._

[Read full review](https://www.g2.com/fr/survey_responses/matter-review-9920152)

### [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews)

🚀 Assembly: Modern Employee Recognition That Drives Retention, Culture, and ROI Assembly is an employee recognition and engagement platform that helps HR teams build high-performing, connected cultures. Designed for hybrid and remote teams, Assembly makes it easy for peers and managers to celebrate everyday wins, milestones, and company values — boosting morale and reducing turnover. 🌟 Peer & Manager Recognition Enable continuous appreciation across your organization. Employees can easily recognize peers, while managers drive impact with structured awards and multi-level approval workflows. 🎉 Automated Celebrations Never miss a birthday, work anniversary, or new hire welcome. Assembly automates milestone celebrations, so no one feels forgotten — even in distributed teams. 🎁 Flexible Rewards Catalog Offer digital gift cards, meaningful experiences, charitable donations, branded swag, and even Amazon rewards. Tailor your catalog to global and local preferences. 🏆 Awards, 📣 Announcements & 🎯 Challenges Celebrate excellence with formal awards, keep teams aligned with timely announcements, and spark engagement with fun, gamified challenges that build energy, participation, and shared purpose. ✍️ AI-Generated Recognition Messages Make giving recognition easier with our AI-powered assistant. Employees get help crafting personalized, authentic, and values-aligned messages that resonate. 🧠 AI-Powered Insights with DoraAI Use DoraAI to uncover recognition trends, engagement gaps, and cultural health across your company. Get instant answers, smart recommendations, and beautiful data visualizations. 📊 Manager Dashboards & Notifications Managers get proactive alerts when team members are recognized or celebrated, plus insights into team engagement, participation, and recognition patterns. 🖼️ Custom Branding Customize logos, colors, email templates, core values, and reward types to align with your brand identity and culture — no generic experience here. 🌍 Multilingual Support Foster global participation with localized experiences for international and distributed teams. 💎 Premium Customer Support Get fast, expert onboarding and dedicated support to ensure your program is successful from day one.

**Average Rating:** 4.8/5.0

**Total Reviews:** 4,117

#### How Do G2 Users Rate Assembly by Quantum Workplace?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10)
- **Permissions:** 9.3/10 (Category avg: 8.6/10)
- **Question Types:** 9.2/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Assembly by Quantum Workplace?

- **Seller:** [Quantum Workplace](https://www.g2.com/sellers/quantum-workplace)
- **Company Website:** www.quantumworkplace.com
- **Year Founded:** 2002
- **HQ Location:** Omaha, NE
- **Twitter:** @QuantumWork  
1,904 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=396d909248fbb6cc46a1d080b16bc38ed12b193463985459b17f91cf68155f56&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F350249%2F&secure%5Burl_type%5D=linkedin_company_website)  
162 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 67% Medium, 18% Large

#### What Do G2 Reviewers Say About Assembly by Quantum Workplace?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of recognizing coworkers** with Assembly, fostering meaningful connections and enhancing company culture.
- Users find Assembly by Quantum Workplace to be incredibly **easy to use** , enhancing engagement and participation in initiatives.
- Users value the **appreciation features** of Assembly, enhancing team bonding and workplace culture through tangible rewards.
- Users value the **easy peer recognition** in Assembly, enhancing community and rewarding meaningful contributions effectively.
- Users love the **simple reward system** in Assembly, easily recognizing peers and enjoying great reward options.

##### Cons

- Users note the **limited options** for emojis, gifs, and trophies, affecting overall experience with Assembly.
- Users are frustrated by the **limited points** per month, making it hard to redeem meaningful rewards.
- Users dislike the **expiration of rewards** at the end of the month, wishing for more flexible cash-out options.
- Users desire more flexible **redemption options** for gift cards, wishing to cash out smaller or uneven point totals.
- Users find the **navigation confusing** and prefer a simpler way to see upcoming birthdays and anniversaries.

#### What Are Recent G2 Reviews of Assembly by Quantum Workplace?

**["Empowers Team Recognition with Reward Flexibility"](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-10812755)**

**Rating:** 5.0/5.0 stars

_— Breanna C._

[Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-10812755)

**["Fantastic Interaction Structure"](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-10987864)**

**Rating:** 5.0/5.0 stars

_— Michael N._

[Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-10987864)

#### What Are G2 Users Discussing About Assembly by Quantum Workplace?

- [What is the importance of employee recognition?](https://www.g2.com/discussions/what-is-the-importance-of-employee-recognition)
- [How do you motivate employees with recognition?](https://www.g2.com/discussions/how-do-you-motivate-employees-with-recognition)
- [Which is the purpose of the assembly website and slack integration?](https://www.g2.com/discussions/assembly-which-is-the-purpose-of-the-assembly-website-and-slack-integration)
- [What are employee recognition programs?](https://www.g2.com/discussions/what-are-employee-recognition-programs) - 1 comment

### [SOCi](https://www.g2.com/products/soci/reviews)

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,493

#### How Do G2 Users Rate SOCi?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10)
- **Permissions:** 8.7/10 (Category avg: 8.6/10)
- **Question Types:** 8.7/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SOCi?

- **Seller:** [SOCi](https://www.g2.com/sellers/soci)
- **Company Website:** www.soci.ai
- **Year Founded:** 2012
- **HQ Location:** San Diego, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f30660293f046bdf007cf6ccdb8a88b1f8ee00b070671c1b2c97987b513b045&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoci-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
624 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Property Manager
- **Top Industries:** Real Estate, Marketing and Advertising
- **Company Size:** 50% Small, 29% Medium

#### What Do G2 Reviewers Say About SOCi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SOCi, enjoying hassle-free onboarding and simple content management across platforms.
- Users value the **easy and convenient post scheduling** of SOCi, allowing them to stay organized and efficient.
- Users find SOCi **exceptionally helpful** for managing reviews and social media, with easy setup and responsive support.
- Users value the **centralized management** of SOCi, as it simplifies their social media handling and saves time.
- Users praise SOCi for its **ease of scheduling** , enabling effective management of social media across multiple platforms seamlessly.

##### Cons

- Users criticize SOCi for **missing features** such as robust customizations and improved reporting capabilities, impacting efficiency.
- Users find SOCi has **limited features** , lacking options for customization and necessary tools for effective social media management.
- Users are frustrated by **posting issues** in SOCi, including lack of calendar integration and inability to delete posts.
- Users note a **steep learning curve** for SOCi, requiring time and additional training to feel proficient.
- Users feel that SOCi requires **improvement in accuracy and flexibility** for reporting and listings management.

#### What Are Recent G2 Reviews of SOCi?

**["Easy Multi-Platform Scheduling at Scale with Top-Notch Support"](https://www.g2.com/survey_responses/soci-review-13078919)**

**Rating:** 5.0/5.0 stars

_— Brennen W._

[Read full review](https://www.g2.com/survey_responses/soci-review-13078919)

**["SOCI streamlines social media management, boosting online presence and accountability"](https://www.g2.com/survey_responses/soci-review-9655437)**

**Rating:** 5.0/5.0 stars

_— Stephanie O._

[Read full review](https://www.g2.com/survey_responses/soci-review-9655437)

### [Outgrow](https://www.g2.com/products/outgrow/reviews)

Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 318

#### How Do G2 Users Rate Outgrow?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Permissions:** 9.0/10 (Category avg: 8.6/10)
- **Question Types:** 8.6/10 (Category avg: 8.9/10)
- **Data Exporting:** 9.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Outgrow?

- **Seller:** [Outgrow](https://www.g2.com/sellers/outgrow)
- **Company Website:** www.outgrow.co
- **Year Founded:** 2012
- **HQ Location:** New York, NY
- **Twitter:** @OutgrowCo  
3,719 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39705d254382fce2f3181a8faf12b278e8dc8faab6bf2df8f31b5f195e42ec27&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7966190%2F&secure%5Burl_type%5D=linkedin_company_website)  
58 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 79% Small, 17% Medium

#### What Do G2 Reviewers Say About Outgrow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Outgrow's **ease of use** remarkable, enabling quick creation of tools without technical hurdles.
- Users praise Outgrow for its **responsive customer support** , noting quick replies and effective solutions for their queries.
- Users appreciate the **user-friendly builder and robust analytics** of Outgrow, enabling easy creation of engaging content.
- Users value the **ease of use** of Outgrow, finding it simple to create effective interactive content effortlessly.
- Users find the **easy setup** of Outgrow highly beneficial for quickly deploying engaging tools without extensive support.

##### Cons

- Users experience a challenging **learning curve** , finding the platform difficult to navigate due to its complexity.
- Users find Outgrow's **limited features** frustrating, particularly regarding customization and email segmentation in the basic plan.
- Users find **missing features** in the basic plan limiting, particularly regarding email segmentation and design options.
- Users find Outgrow's plans **expensive** , particularly for advanced analytics and custom branding features, which require additional payments.
- Users feel limited by **customization options** , often struggling to style pages without incurring additional costs.

#### What Are Recent G2 Reviews of Outgrow?

**["Great Tool for Building Engaging Forms!"](https://www.g2.com/survey_responses/outgrow-review-13035202)**

**Rating:** 5.0/5.0 stars

_— 재연 ._

[Read full review](https://www.g2.com/survey_responses/outgrow-review-13035202)

**["Powerful calculator tool with great support"](https://www.g2.com/survey_responses/outgrow-review-12921380)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/outgrow-review-12921380)

### [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)

Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while seamlessly fitting into their existing workflows. Our platform puts data-backed recommendations at the heart of your marketing so you can find and engage customers with multichannel campaigns. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, we’ve released 100+ new features to help our customers continue to grow. Find out why more than 11+ million businesses trust Intuit Mailchimp to help them turn insights into action and their emails into revenue. Visit Mailchimp.com to get started today.

**Average Rating:** 4.4/5.0

**Total Reviews:** 5,200

#### How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Permissions:** 8.5/10 (Category avg: 8.6/10)
- **Question Types:** 8.4/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform?

- **Seller:** [Intuit Mailchimp](https://www.g2.com/sellers/intuit-mailchimp)
- **Company Website:** mailchimp.com
- **Year Founded:** 2001
- **HQ Location:** Atlanta, GA
- **Twitter:** @MailChimp  
238,536 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b25de3f1b84f928c861197ff8886c90018b3276952ab217a2034aa3a48554f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F969871%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,519 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Marketing Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 72% Small, 20% Medium

#### What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Intuit Mailchimp ideal for seamless campaign creation and management.
- Users appreciate the **intuitive and user-friendly email marketing** features of Intuit Mailchimp, enhancing their campaign management experience.
- Users value the **easy-to-use email management** features of Mailchimp, simplifying the marketing process for businesses.
- Users appreciate the **intuitive platform and comprehensive tools** that simplify campaigns and enhance marketing efforts.
- Users love the **easy creation** features of Mailchimp, allowing for simple campaign building and performance tracking.

##### Cons

- Users note that **pricing can escalate quickly** as subscriber lists grow, making it expensive for larger operations.
- Users find the **limited features** in Mailchimp's free version restrictive, hindering their ability to fully evaluate the platform.
- Users feel that **missing features** like improved contact import and automated social media link handling hinder productivity.
- Users find the **learning curve challenging** , suggesting improvements like interactive training for better understanding.
- Users find **limited customization** options in Intuit Mailchimp, limiting their ability to tailor campaigns effectively.

#### What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform?

**["Easy to use email marketing solution"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)**

**Rating:** 5.0/5.0 stars

_— Sapana T._

[Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)

**["Easy Email Campaigns with Powerful Drag-and-Drop and Analytics"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404)**

**Rating:** 4.5/5.0 stars

_— Javan T._

[Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404)

#### What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform?

- [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketi) - 4 comments, 1 upvote
- [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketing-tools) - 1 comment
- [What is Mailchimp All-in-One Marketing Platform used for?](https://www.g2.com/discussions/what-is-mailchimp-all-in-one-marketing-platform-used-for) - 3 comments
- [What is the best alternative to Mailchimp?](https://www.g2.com/discussions/what-is-the-best-alternative-to-mailchimp) - 8 comments, 1 upvote
- [What are the features of Mailchimp?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-are-the-features-of-mailchimp)

### [TheySaid](https://www.g2.com/products/theysaid-inc-theysaid/reviews)

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses

**Average Rating:** 4.8/5.0

**Total Reviews:** 81

#### How Do G2 Users Rate TheySaid?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Permissions:** 8.6/10 (Category avg: 8.6/10)
- **Question Types:** 9.5/10 (Category avg: 8.9/10)
- **Data Exporting:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TheySaid?

- **Seller:** [Theysaid inc.](https://www.g2.com/sellers/theysaid-inc)
- **Year Founded:** 2023
- **HQ Location:** Palo Alto, California
- **Twitter:** @TheySaidHQ  
18 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6aeac6ee2bc5437314869df64f7196445c9e486eea502edd5d1ee3556cd8509&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnuffsaid&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 32% Medium

#### What Do G2 Reviewers Say About TheySaid?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **adaptive and insightful AI** integration in TheySaid, enhancing overall engagement and coherence.
- Users find TheySaid to be **easy and simple to use** , contributing to a great overall experience.
- Users find the **ease of use** of TheySaid to be impressive, enhancing their overall experience seamlessly.
- Users value the **efficiency** of TheySaid, finding it perfectly tailored to meet various business needs.
- Users value the **adaptive and insightful AI** of TheySaid, enhancing coherence and relevance in generated insights.

##### Cons

- Users feel that **enhanced data visualization** is needed for better clarity in reporting and analysis.
- Users find **difficult reporting** in TheySaid frustrating, wishing for better visual graphics to enhance data interpretation.
- Users find the **limited reporting options** in TheySaid inadequate, hindering effective data visualization and analysis.
- Users find the **poor reporting** of TheySaid frustrating, emphasizing a need for better visual data graphics.

#### What Are Recent G2 Reviews of TheySaid?

**["Very Useful for Surveys, Feedback, and AI Driven Insights"](https://www.g2.com/survey_responses/theysaid-review-12964734)**

**Rating:** 5.0/5.0 stars

_— Ishan S._

[Read full review](https://www.g2.com/survey_responses/theysaid-review-12964734)

**["Gives insights on real customer voices on pricing"](https://www.g2.com/survey_responses/theysaid-review-12970418)**

**Rating:** 5.0/5.0 stars

_— Sohaib F._

[Read full review](https://www.g2.com/survey_responses/theysaid-review-12970418)

### [Simple Poll](https://www.g2.com/products/simple-poll/reviews)

Polls & surveys right inside Slack! Simple Poll is integrated directly within Slack. Quickly get responses right from where you communicate most often. - Post public polls which bring teams together - Send private polls and surveys to gather info Ask multiple questions with surveys. - To ask more than one question, create a quick survey directly in Slack. Get feedback from your team, fast. It’s easy to create points of social interaction. - You use the /poll command in Slack to post a poll to a channel or private DM. - It takes people 5-10 seconds to click an option. Boom! Responses start rolling in! Slack’s always open, so people always respond. - Responding is super fast and accessible. No pop-ups, no emoji reactions, no tracking people down required. Just click, and you’ve answered.

**Average Rating:** 4.2/5.0

**Total Reviews:** 112

#### How Do G2 Users Rate Simple Poll?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Permissions:** 8.6/10 (Category avg: 8.6/10)
- **Question Types:** 8.6/10 (Category avg: 8.9/10)
- **Data Exporting:** 7.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Simple Poll?

- **Seller:** [Simple Poll](https://www.g2.com/sellers/simple-poll)
- **Year Founded:** 2016
- **HQ Location:** London
- **Twitter:** @simplepoll  
158 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2686dd15edd5b3837a4d075081cd80ca283e3fb7c7e6d8ab5f3b5545a9c260e5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10778772%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 52% Small, 41% Medium

#### What Do G2 Reviewers Say About Simple Poll?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** with Simple Poll, making it simple to create and respond to polls in Slack.
- Users find the **Slack integration** of Simple Poll incredibly easy, making poll creation quick and effective for team engagement.
- Users appreciate the **simplicity and effectiveness** of Simple Poll for quick team feedback and engagement.
- Users love the **seamless integration** of Simple Poll with Slack, enhancing decision-making and input gathering effortlessly.
- Users appreciate the **easy integrations** of Simple Poll, enjoying seamless functionality within Slack for efficient collaboration.

##### Cons

- Users find Simple Poll's interface **not intuitive** , leading to confusion and difficulty in poll setup.
- Users desire more **customization options** in Simple Poll’s free plan to enhance functionality and reduce clutter.
- Users feel there are **limited customization options** in the free plan, restricting functionality and flexibility.
- Users find the **difficult settings** of Simple Poll challenging, often struggling with confusing instructions and user interface.
- Users note the **limited features** on the free plan, often needing to upgrade for basic functionality.

#### What Are Recent G2 Reviews of Simple Poll?

**["Effortless Polling with Seamless Slack Integration"](https://www.g2.com/survey_responses/simple-poll-review-12816585)**

**Rating:** 5.0/5.0 stars

_— Pat W._

[Read full review](https://www.g2.com/survey_responses/simple-poll-review-12816585)

**["Simple Poll in Slack: Easy Polls That Just Work"](https://www.g2.com/survey_responses/simple-poll-review-12748122)**

**Rating:** 5.0/5.0 stars

_— Jonny K._

[Read full review](https://www.g2.com/survey_responses/simple-poll-review-12748122)

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[Browse Survey Themes](/categories/survey/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated 

Products classified in the overall Survey category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Survey to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Survey category.

In addition to qualifying for inclusion in the Survey Software category, to qualify for inclusion in the Small Business Survey Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More

* * *

## How Do You Choose the Right Survey Software?

### What You Should Know About Survey Software

### What is Survey Software?

Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment.

Key Benefits of Survey Software

- Collect feedback and data efficiently
- Leverage data to develop strategy
- Gain customer insight
- Manage the survey process

### Why Use Survey Software?

Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data.

**Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it.

**Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses.

**Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels.

### Who Uses Survey Software?

HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information.

**Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs.

**Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys.

**HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace.

**Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development.

### Kinds of Survey Software

There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online.

### Survey Software Features

Survey software often contains, but is not limited to, the following features:

**Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more.

**Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team.

**Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more.

**Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis.

**Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself.

**Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before.

#### Additional Survey Software Features

**Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection.

**White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness.

**Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score.

**Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions.

### Trends Related to Survey Software

There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole.

**Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data.

**Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with.

**Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning.

**Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward.

**Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data.

**Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward.

### Potential Issues with Survey Software

**Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might.

**Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place.

**Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected.

### Software and Services Related to Survey Software

Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories.

[**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles.

**Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy.

### What are the best software tools for creating professional surveys?

Here are some leading software platforms for creating professional, high-quality surveys with ease:

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys.
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback.
- [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents.
- [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility.
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights.

### What are the most user-friendly survey software tools for small teams?

Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights:

- [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration.
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools.
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement.
- [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills.
- [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.