--- title: TheySaid Reviews meta_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 86 scale: '5' date_modified: '2026-09-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # TheySaid Reviews **Vendor:** Theysaid inc. **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 86 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About TheySaid TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses ## TheySaid Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **adaptive and coherent AI** in TheySaid, noting its insightful responses enhance their experience. (1 reviews) - Users appreciate the **ease of use** of TheySaid, highlighting its simplicity and great overall experience. (1 reviews) - Users find the **ease of use** of TheySaid refreshing, making their experience smooth and enjoyable. (1 reviews) - Users value the **efficiency** of TheySaid, noting its practical fit for various business needs. (1 reviews) - Users found the AI to be **adaptive, coherent, and insightful** , enhancing their overall experience with TheySaid. (1 reviews) - Intuitive (1 reviews) - Users value the **ease of use** of TheySaid, finding it practical and beneficial for their business needs. (1 reviews) **What users dislike:** - Users feel that incorporating **visual graphics for reporting** in TheySaid would greatly enhance their experience. (1 reviews) - Users find **difficult reporting** to be a challenge, lacking helpful visual graphics for data presentation. (1 reviews) - Users feel that the **limited reporting options** hinder effective data visualization and analysis within TheySaid. (1 reviews) - Users feel that the **reporting is poor** , lacking visual graphics for better data comprehension and analysis. (1 reviews) ## TheySaid Reviews ### 1. AI-Assisted Research That Delivers Deeper Respondent Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Byron E. | Group Account Director, Marketing and Advertising, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 26, 2026 **What do you like best about TheySaid?** The biggest benefit for our marketing team has been getting more detailed answers from respondents. Instead of relying entirely on short survey responses, we can encourage people to explain their opinions in greater depth. The AI-assisted research process also helps reduce some of the manual work involved in preparing feedback projects. **What do you dislike about TheySaid?** I would like to have more flexibility when customizing certain parts of the research experience. More advanced reporting and visualization options would also be useful when presenting findings to clients and stakeholders. **What problems is TheySaid solving and how is that benefiting you?** Our feedback process feels much more informative when respondents have the opportunity to elaborate on their answers. The platform has helped us uncover themes and opinions that might have been missed with traditional questionnaires, making the research easier to turn into marketing decisions. ### 2. Gives insights on real customer voices on pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Sohaib F. | Cloud | DevSecOps Engineer , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 17, 2026 **What do you like best about TheySaid?** Hearing someone talk through a pricing page out loud is completely different from reading their survey responses. theysaid helps me catch the hesitation, the moment something does not add up for them, the comparison they are making in their head. None of that shows up in a form. **What do you dislike about TheySaid?** Nothing that has actually bothered me enough to flag. I had to build my pricing test from scratch since the templates lean usability but that took maybe an extra thirty minutes. For what the tool gives back that is not a real complaint. **What problems is TheySaid solving and how is that benefiting you?** We were about to roll out a plan restructure based on inrernal assumptions and some light survey data. Testing it with real customers first surfaced two things that were confusing that we never would have caught. We fixed them before launch and avoided what would have been a rough few weeks of support conversations. The bigger win was that leadership started asking "did we test this with customers" before approving pricing changes, which was not a question anyone used to ask. ### 3. Richer Insights from Open-Ended Feedback and Helpful Automated Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Giuseppe V. | CEO, Hospital & Health Care, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 29, 2026 **What do you like best about TheySaid?** What stood out to us was how much more context we could get from open-ended feedback. Respondents have an opportunity to explain their thoughts rather than simply selecting an answer, which can provide a clearer picture of their experiences. The automated analysis is also helpful when reviewing a larger volume of responses. **What do you dislike about TheySaid?** There could be more flexibility around how findings are presented. Additional reporting and visualization options would make it easier to communicate research results to different internal teams. **What problems is TheySaid solving and how is that benefiting you?** Collecting meaningful feedback can be difficult when respondents are presented with overly rigid questionnaires. The conversational approach gives us a better opportunity to understand the reasoning behind responses and identify recurring areas that deserve attention. ### 4. Very Useful for Surveys, Feedback, and AI Driven Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** June 16, 2026 **What do you like best about TheySaid?** What I love most about TheySaid is that it goes beyond a traditional survey and helps collect deeper feedback through AI powered conversations and follow-up questions. Instead of only collecting responses, it helps uncover the reasons behind those responses. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content for social media , where I regularly create health awareness content, educational resources, and community wellness initiatives, so understanding audience feedback, learning needs, and participant engagement is an important part of my work. The platform is easy to use and easy to set up. I was able to create a health-focused feedback project quickly, and the AI generated relevant questions based on my goals. Features such as AI survey creation, AI interviews, follow-up questions, feedback analysis, response themes, and insight generation are especially useful when collecting feedback after educational activities and awareness programs. Another thing I like is that responses are organized into useful insights instead of just showing a list of answers. This makes it easier to identify common concerns, learning interests, and topics people want to know more about. It helps me better understand what information is most useful to the audience. The performance has been good in my experience. Creating surveys, reviewing responses, and moving between different sections is quick and easy. The platform feels responsive during setup and feedback analysis, which helps me focus more on understanding responses rather than spending time managing the tool. Overall, TheySaid offers a good number of features while keeping the process simple. It fits well into my workflow for feedback collection, audience research, educational programs, and community engagement activities. **What do you dislike about TheySaid?** When working with detailed feedback projects, I occasionally wish there were more ways to compare related responses across different questions in one view. The information is available, but I sometimes move between sections to connect feedback patterns and participant comments. A more consolidated review experience would make analysis easier. **What problems is TheySaid solving and how is that benefiting you?** It is helping me collect more meaningful feedback instead of relying only on ratings or short survey responses. In educational and awareness activities, it can be difficult to understand what people actually learned, what challenges they face, or what information they still need. The AI powered conversations and follow-up questions help gather deeper responses and provide more context behind each answer. This makes feedback more useful and actionable compared to traditional surveys. Another benefit is that responses are organized into themes and insights, which makes analysis easier. Instead of spending a lot of time going through individual responses, I can quickly identify common patterns, interests, and areas where people need more information. It also helps improve future programs, content, and engagement activities because decisions can be based on actual feedback rather than assumptions. Having surveys, interviews, feedback collection, and insight generation in one platform makes the entire process more organized and efficient. Overall, it helps me better understand audience needs, collect richer feedback, and make more informed decisions while saving time during feedback analysis. ### 5. Deep Client Feedback Insights Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Luca C. | Team Director, Real Estate, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 29, 2026 **What do you like best about TheySaid?** Understanding the reasons behind client feedback is more valuable to us than simply knowing whether someone was satisfied or dissatisfied. The ability to collect more detailed responses helps reveal recurring concerns and expectations throughout the client experience. The analysis tools also make the feedback easier to review. **What do you dislike about TheySaid?** More reporting customization would improve the experience for our team. It would be useful to have additional options for creating client-facing reports and visualizing qualitative findings. **What problems is TheySaid solving and how is that benefiting you?** Our Client feedback has become more useful when we can see the story behind the response. The platform gives us a practical way to gather those insights and identify patterns that can help improve the overall customer experience. ### 6. It doesn't miss any details in hours long videos **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | UI UX Designer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 07, 2026 **What do you like best about TheySaid?** It catches moments in videos and provides insights that i would have missed normally. Because it's kinda tiring to watch hours of videos with the same level of attention. The recurring problems come back already ranked by how often they showed up. And the automated theme detection groups findings in a way that would taken me hours to do manually, and I start from prioritized list instead of a blank page. That difference shows up in how quickly i can turn research around. **What do you dislike about TheySaid?** Category names it generates for grouping findings do not always match how my team talks about problems. I rename them before sharing anything so a way to set the preferred language up front would save me that step every single time. **What problems is TheySaid solving and how is that benefiting you?** Synthesis was the reason our research always arrived too late. By the time i had a report ready, the sprint had move on. Now i share the findings the same week when sessions run and i am actually part of the decision instead of a footnote after the fact. ### 7. Our roadmap decisions now feels incomplete without it's testing **Rating:** 5.0/5.0 stars **Reviewed by:** Moaz A. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 04, 2026 **What do you like best about TheySaid?** The findings come back with each problem ranked by how how often it shows across sessions. I walk into priotirization meeting knowing which issues are widespread and which are one time. This ranking system changes how I make the case for what to fix first and it's a lot more persuasive than my opinion as it's backed by AI data and insights. **What do you dislike about TheySaid?** Nothing major really. I wish there was an easier way to hand off a session to another team without leaving the platform. The core of what I use works really well so no issues there. **What problems is TheySaid solving and how is that benefiting you?** We kept building products based on what the team assumed that users needs. In scenarios where those assumptions were wrong, we found only after weeks later and after we have wasted so much of our time and money. Being able to test before prioratization changed our hit rate for features that actually gets used and that difference is now shown in adoption numbers. ### 8. Effortless Audience Insights with TheySaid **Rating:** 4.0/5.0 stars **Reviewed by:** Lichte T. | Digital Analytics Specialist, Online Media, Small-Business (50 or fewer emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 16, 2026 **What do you like best about TheySaid?** As a Digital Analytics & Online Media Specialist at Norddeutsche Online Medien GmbH, I value that TheySaid successfully combines user-friendly survey creation and built-in AI sentiment analysis, perfectly matching the working rhythm of our small German online media team. The interface is highly intuitive, so I can draft, revise and publish reader surveys in a short time without relying on our web developers. The automated AI processing for open-text feedback is undoubtedly the most valuable function. Previously, when we used Piwik PRO’s basic survey module, I had to manually sort hundreds of free-text reader comments in spreadsheets. During a regional news research project, I spent nearly three working days tagging opinions one by one, which delayed the editorial planning schedule. With TheySaid, the system automatically sorts similar feedback and identifies positive and negative sentiment, cutting down my analysis workload significantly. The visualised analysis results are straightforward to share. Our editors are not analytics professionals, and these concise summaries allow them to quickly grasp audience preferences during weekly content meetings. Thanks to this platform, we are no longer limited to superficial data such as page views and dwell time. We can dig deeper into why German readers like or dislike our articles, and adjust our editorial direction based on authentic reader sentiment. **What do you dislike about TheySaid?** There are two obvious drawbacks that constantly add extra workload during our daily audience research. The first limitation is insufficient customization for embedded survey widgets. We place feedback questionnaires inside news articles and newsletter footers to collect reader opinions, yet we can only adjust basic colours and logos. There is no way to modify fonts, spacing and frame styles. Not long ago, we launched a survey about lifestyle content, and the default survey module failed to adapt to our mobile page layout. The frame was too wide and squeezed the main text content. Many readers exited the page without filling in the form, and our response rate dropped noticeably. If richer styling settings or custom CSS support were available, the survey could blend naturally with our website layout. The second issue is weak participant segmentation capabilities. We frequently hope to distinguish feedback from casual one-time visitors and long-term subscribed readers, or separate opinions from audiences reading regional news and entertainment columns. At present, TheySaid cannot automatically capture visitor tags and content category information. When we studied reader attitudes toward our newsletter last month, I had to export survey data and match it manually with audience data from Standard Insights. This repetitive spreadsheet work takes up hours of my schedule and also raises the risk of mismatched data. **What problems is TheySaid solving and how is that benefiting you?** Before adopting TheySaid, our team could only collect reader feedback through primitive means. We once attempted to rely on simple polls inside Piwik PRO, but lacked automated comment analysis, forcing me to spend enormous time sorting raw feedback manually and often delaying editorial decision-making. TheySaid solves this core pain point. I can launch targeted reader surveys independently without developer resources, and the AI engine automatically organises open-ended responses, converting scattered reader comments into clear, actionable insights. This enables our editorial team to make content judgements based on real audience attitudes, instead of only referencing traffic metrics. Even so, the platform still has obvious room for improvement. Limited embed styling options affect survey completion rates, and the lack of automatic participant metadata tagging means I still need to spend extra time combining multiple datasets. Overall, it greatly optimises our audience research workflow for our small media company, and richer customisation functions would make it fit our German-language content business even better. ### 9. Useful for Getting Beyond Surface Level Customer Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Vitali Y. | Country Manager, Financial Services, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 29, 2026 **What do you like best about TheySaid?** One of the challenges with customer research is getting people to explain why they feel a certain way. The conversational format helps us gather more context from responses, while the AI-supported analysis makes large amounts of qualitative feedback easier to organise and review. **What do you dislike about TheySaid?** I would appreciate more advanced options for customizing reports. For financial-service teams that regularly present research to different stakeholders, additional dashboard and visualization capabilities would be valuable. **What problems is TheySaid solving and how is that benefiting you?** The overall research workflow has become more efficient for our team. Rather than spending as much time sorting through individual responses, we can identify recurring themes and use those insights to better understand customer expectations. ### 10. Helps me identify task prioritization quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Faiqa A. | Business Analyst , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 26, 2026 **What do you like best about TheySaid?** Before running any sessions I uploaded our product docs and a few URLs so the tool actually understood what we were testing and why. The questions it asked users were relevant in a way that out-of-the-box testing never was. That context made the findings a lot more useful straight out of the analysis. **What do you dislike about TheySaid?** The tool works best when you go in with a specific question. More open-ended sessions where I am trying to understand broader patterns take more thought to set up so the output comes back in a useful shape. It rewards clear thinking upfront. **What problems is TheySaid solving and how is that benefiting you?** Roadmap debates used to come down to whoever had the strongest opinion. Now they come down to what users actually did. That shift made prioritization more consistent and took a lot of the politics out of the room. ### 11. Saved me days of manual work in user testing **Rating:** 5.0/5.0 stars **Reviewed by:** Abu Z. | Flutter Developer , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 12, 2026 **What do you like best about TheySaid?** Every issue it surfaces comes with a suggested fix based on what users actually did. I am not walking into engineering team discussions with just a problem list after using this tool but rather with context and direction. This has made those tiresome meetings so short and on the point. **What do you dislike about TheySaid?** When i run multiple rounds of testing with my own users, tracking who has participated is still manual on my end. And i have to keep a separate spreadsheet for it. If it could be inside the tool itself then that would be great. **What problems is TheySaid solving and how is that benefiting you?** We used to skip research when timelines got tight because setup was it's own project. That excuse is gone now. We have caught real problems before development started and avoided at least three post launch fixes that would have cost way more than the test did. ### 12. Global research coverage without a global research budget **Rating:** 5.0/5.0 stars **Reviewed by:** Shahza M. | Video Editor, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 21, 2026 **What do you like best about TheySaid?** Getting analyzed findings back from a study run in another language, without a translation project sitting in between, is something I genuinely did not expect to work as cleanly as it does. The tool supports over 70 languages and the quality held up across the markets we tested. That changed what we think is possible with a small team. **What do you dislike about TheySaid?** The participant panel is stronger in some regions than others. For a few of our target markets finding people who matched our exact customer profile took more rounds than I budgeted for. The panel is large overall but the depth varies depending on where you are recruiting. **What problems is TheySaid solving and how is that benefiting you?** Every previous attempt to expand research to non-English markets hit the same two walls, cost and coordination. Both went away at once. Our product decisions now reflect a broader slice of who actually uses the product and that shows up in how new features land in those markets. ### 13. Now I get real reactions instead of just feedback **Rating:** 5.0/5.0 stars **Reviewed by:** M Ahmed A. | Verified Product Designer - UI/UX Designer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 21, 2026 **What do you like best about TheySaid?** When the AI moderator detects someone hesitating or going quiet mid-task, it asks a follow-up question right then. So instead of watching a user silently struggle and wondering what they were thinking, I get the actual reason out loud. That one thing has surfaced more useful insights than anything I could have scripted myself. **What do you dislike about TheySaid?** How the test prompt appears to participants could be more customizable visually. It functions well but I would like it to feel more like part of the product experience rather than something external that got dropped in. **What problems is TheySaid solving and how is that benefiting you?** I was designing based on internal feedback that was too positive and too fast. Real users do not tell you what you want to hear. Getting honest reactions before handoff changed the quality of work that comes out the other side and the engineering team noticed the difference. ### 14. Helps me understand users POV **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 19, 2026 **What do you like best about TheySaid?** Being able to ask a natural language question across multiple projects and get a combined answer is something I use every single day. Before, any cross-project question was a half-day manual job. That change alone made my quarterly reporting faster and more credible with the people reading it. **What do you dislike about TheySaid?** Some of the auto-generated theme groupings are too broad for detailed CX reporting. I break them down further before anything goes into a report. More control over the granularity of how findings get clustered would save me that step. **What problems is TheySaid solving and how is that benefiting you?** Leadership kept seeing our usability findings and survey data as separate stories that did not always agree. The problem was fragmentation across tools. Bringing everything into one place changed how our recommendations landed and how fast decisions got made after them. ### 15. Easy to create all kinds of surveys and other marketing projects with a couple clicks **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica H. | Entrepreneur and Online Sales, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** What I like best about TheySaid is the ease of navigating the site. I was able to immediately figure out how to use the site and start creating projects based on my business's needs. I started by creating a survey and was pleased with how it could create a complete survey for me through AI just by providing a quick prompt of my goals. From there, the editing of the survey to tweak it to fit my needs was also incredibly easy. It's always a good thing when you don't have to waste time getting a tutorial of how to use a site. **What do you dislike about TheySaid?** So far, I haven't found any downsides to using TheySaid. If I had to choose something I think it will be the sites limitations for fitting all different kinds of business's. **What problems is TheySaid solving and how is that benefiting you?** The problems that TheySaid is solving is creating surveys very quickly, which makes me more efficient by saving me time and allowing me to prioritize other aspects of my business. The questions that TheySaid came up with for surveys were still thought-provoking and fit my needs based on the prompt given. ### 16. Extremely intuitive and easy to setup. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Systems Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** TheySaid.io stands out in the crowded feedback landscape by transforming traditional, often tedious surveys into engaging, AI-powered conversations. If you're tired of generic responses and want to truly understand the "why" behind customer and employee feedback, TheySaid is a game-changer.

What makes TheySaid so effective is its conversational AI. Instead of simply presenting a list of questions, the platform's AI interviewer interacts with respondents, asking personalized follow-up questions based on their answers. This dynamic approach leads to significantly richer, more detailed insights that you simply can't get from static surveys. It feels less like an interrogation and more like a natural dialogue, which dramatically improves completion rates and the quality of information gathered.

Beyond just collecting feedback, TheySaid excels in AI-driven analysis. The platform automatically sifts through responses, identifying key themes, trends, and even actionable insights. This eliminates the need for manual data sifting, saving countless hours and ensuring you can quickly identify critical areas for improvement or opportunities for growth. Whether you're looking for customer satisfaction, employee engagement, product feedback, or even conducting win-loss analysis, TheySaid's AI streamlines the entire process from creation to actionable reporting.

The ease of use is another major plus. Creating surveys is remarkably intuitive; you simply tell the AI what you want to learn, and it drafts the survey structure for you. This quick setup means you can start gathering valuable insights almost immediately, without a steep learning curve.

While TheySaid offers a powerful suite of features, it's worth noting that some teams unfamiliar with AI tools might experience a slight initial learning curve. However, the benefits of deeper, more actionable feedback far outweigh this minor consideration.

In summary, TheySaid.io isn't just another survey tool; it's an intelligent feedback platform that harnesses AI to unlock a deeper understanding of your audience. If your goal is to move beyond surface-level data and truly drive improvements based on meaningful insights, TheySaid.io is an excellent choice. **What do you dislike about TheySaid?** Reliance on AI for Question Generation: I would like more ability to customize. **What problems is TheySaid solving and how is that benefiting you?** Low Engagement and Response Rates with Traditional Surveys:

Problem: People often find static, long surveys boring, repetitive, and time-consuming. This leads to survey fatigue, high drop-off rates, and ultimately, a limited amount of data, or data that isn't representative.

TheySaid's Solution: By using conversational AI, TheySaid transforms surveys into interactive, human-like dialogues. The AI asks follow-up questions based on previous answers, making the process more engaging and personal. This significantly increases completion rates and encourages respondents to provide more detailed, thoughtful feedback. ### 17. New, Refreshing survey app designed to make analyzing results easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** This app uses AI technology to assist in quickly creating a survey with a wide variety of question types (open answer, multiple choice, ranking, selection) and gives you the ability to send the survey to participants in different formats. Additionally, once the survey has been answered, it offers several different ways of analyzing the information, as well as providing insights and recommended next steps with the received information. It is very easy to maneuver through and intuitive on how to function within the app. **What do you dislike about TheySaid?** I would need to read more about each screen (i.e., analytics) to see how some of the insights are determined and what information TheySaid uses to make suggestions on next actions. **What problems is TheySaid solving and how is that benefiting you?** It is helping me understand how to better analyze survey results and ensures that the information is reviewed in a comprehensive and analytical manner. Additionally, it helped save my time and make this function more efficient by me not having to create every single question from scratch. ### 18. Powerful AI with efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Bo S. | Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** As a business professional, I’ve been thoroughly impressed by how powerful and efficient AI has become in creating and analyzing surveys. What used to take days of manual design, data collection, and interpretation can now be accomplished in a fraction of the time—with greater accuracy. TheySaid not only help structure well-crafted, targeted surveys but also ensure that the questions are clear, unbiased, and aligned with business goals. Once responses are collected, the analysis is remarkably precise. Patterns, trends, and actionable insights are identified instantly, saving teams countless hours and allowing faster, data-driven decision-making. The results are consistently accurate and incredibly on point. AI eliminates human error, provides real-time analytics, and highlights opportunities and concerns that might otherwise go unnoticed. It’s an absolute game-changer for companies looking to optimize operations, understand customer behavior, or improve internal processes. It's easy to integrate the tool into your business because once you generate the survey, there are many ways to share it on different platforms. It's easy to implement, it took about 10mins to see how to process with the whole survey generation. I'm sure I will be using it frequently. **What do you dislike about TheySaid?** I don't think there's anything I dislike, you get all the options from editing your context to specifying your question and question types. **What problems is TheySaid solving and how is that benefiting you?** As a service-based company, truly understanding our customers’ needs is at the core of everything we do. Since integrating an AI-powered survey tool into our workflow, we’ve seen a significant improvement in how we gather, interpret, and act on customer feedback. The AI not only helps design smart, targeted surveys that ask the right questions—it also analyzes responses instantly and with incredible accuracy. Instead of spending hours manually sorting through data, we now get clear, actionable insights in real time. This has allowed us to pinpoint exactly what our clients value most, what areas need improvement, and where we can personalize our service experience. What’s most impressive is how the AI identifies patterns and trends we might have missed on our own. It helps us stay proactive, not just reactive, in addressing customer concerns and adapting to changing expectations. ### 19. An amazing tool for feedback in education **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan V. | Instructional Designer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** As a teacher feedback is essential. Creating a chat style for feedback can help in a number of ways. My students can be more open and deliver feedback on their own time. When filling out surveys as a member of faculty, It can consolidate and expedite the process of discovering action items, as well as insights across the data. All in all a wonderful tool for those who use surveys. It is also easy to use! **What do you dislike about TheySaid?** Its very minor but the insights page, while it contains a ton of good info, does feel a little small. **What problems is TheySaid solving and how is that benefiting you?** When issuing surveys using forms or Qualtrics or Survey Monkey, I still have to do a lot of scrubbing and organizing, whereas they said a lot of that for me, while still containing the original answers. ### 20. Great survey service **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren R. | Operations Coordinator (Volunteer), Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I like how you can use AI to create surveys. You just needs to type in a couple sentences and it will create the survey for you. **What do you dislike about TheySaid?** You might need to edit some of the questions that the AI gives to you to make it applicable for your ORG and I also did not see a way to put your ORG colors on the surveys **What problems is TheySaid solving and how is that benefiting you?** Able to perform pulse surveys for organization for the People ops team ### 21. It was a super easy tool to use **Rating:** 5.0/5.0 stars **Reviewed by:** Mynor Alejandro C. | Test contributor, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** So I've used other tools in the past for surveys, but I'm impressed by how easy it was to set up and create a quick survey. It has plenty of features, and the surveys are easy to share. I just have positive things to say about it based on my short impression of the tool. **What do you dislike about TheySaid?** I don't believe so at least on my use case. **What problems is TheySaid solving and how is that benefiting you?** Providing quick analytics and surveys. ### 22. Great Concept **Rating:** 5.0/5.0 stars **Reviewed by:** Delenthia H. | Data Analyst Intern - AWS Track, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** I think that the platform is great in concept. Surveys definitely do need an overhaul to be more effective for both the business and customers. Having the ability to interpret results and the following questions being based on previous answers will provide more honest insight for future business decisions for the company and the consumer. A platform such as Theysaid is the wave of the future. **What do you dislike about TheySaid?** From what I was able to observe, I did not see anything to dislike. **What problems is TheySaid solving and how is that benefiting you?** The problem addressed was workplace satisfaction within the company. We found that employees value work-life balance, professional growth, and flexibility above other factors. This will aid us in decision-making to improve the company's work environment. ### 23. Easy to complete and feels like a natural interview **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan B. | Founder & Consultant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 17, 2025 **What do you like best about TheySaid?** The language of the questions was natural and it allowed me to respond in my own words. the kinds of questions I was being asked actually inspired me to give a thoughtful response and it asked effective follow up questions without being tedious! **What do you dislike about TheySaid?** There wasn't much to dislike about it, everything felt very natural. **What problems is TheySaid solving and how is that benefiting you?** I see TheySaid getting me get meaningful feedback on what my users are actually thinking in their own words, and the quality of our responses going up tremendously. With the way the survey's are run we could also have much better completion rates and a higher changes of pinpointing trends in peoples thoughts and feelings. ### 24. The most versatile and easy to use survey application I have ever seen... **Rating:** 5.0/5.0 stars **Reviewed by:** Idris K. | Infrastructure Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I can see every kind of data about my survey, from how many users submitted their responses to where those responses are coming from. Theysaid.io goes in depth into every question that's on the survey, and lays down so much analytical data in a way that easy to read and study. **What do you dislike about TheySaid?** There are hardly any downsides except for a small learning curve that will take 5 minutes to use their platform. I appreciate the design for how rich it is. **What problems is TheySaid solving and how is that benefiting you?** The problem of deep diving into survey responses and survey questions. ### 25. TheySaid is a reliable tool for the new AI generation **Rating:** 4.5/5.0 stars **Reviewed by:** Adam D. | Analytics, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** It's quickness and thoroughness. It was very comprehensive **What do you dislike about TheySaid?** There wasn't anything to dislike, I thought it was all very good. **What problems is TheySaid solving and how is that benefiting you?** It takes the research and data portions of my job and it streamlines it into a faster and more efficient way to do research. ### 26. Innovative new way to get employees insight into company. **Rating:** 4.0/5.0 stars **Reviewed by:** Kenneth D. | Customer Service Support Specialist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I like that it offers a variety of new and innovative products and tools to help HR professionals keep their workplace civil and professional, which then leads to employee satisfaction. **What do you dislike about TheySaid?** Overall, it is a bit too technical at times, and it will take some trial and error to get used to navigating and using their service. **What problems is TheySaid solving and how is that benefiting you?** It benefited me by allowing me access to a much easier way of going about answering questions on a survey platform. ### 27. AI that actually listens and delivers. **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki D. | Medical Aesthetician, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** it gives a clear voice to customer feedback and makes it easy to act on. **What do you dislike about TheySaid?** the learning curse is a bit steep at first, especially for new users. **What problems is TheySaid solving and how is that benefiting you?** theysaid is solving the problem of unclear or scattered customer feedback by turning it into structured, prioritized insights. instead of guessing what customers care about most, I now have a clear view of what truly matters. making it easier to align my team and make decisions with confidence. ### 28. Informative and Honest Product Review **Rating:** 5.0/5.0 stars **Reviewed by:** Godswisdom o. | Brand designer and social media manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** The accessibility of the product, the packages it comes with. Ease of implementation, proper customer support, ease of integration. **What do you dislike about TheySaid?** More models can be included to make it easier to use **What problems is TheySaid solving and how is that benefiting you?** They giving businesses the right survey tools to get feedbacks from clients and customers in order to maximize sales. ### 29. Immersive and interactive surveys extract quality results **Rating:** 4.5/5.0 stars **Reviewed by:** Greg O. | AI Training Specialist., Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** By curating each question to the previous response, the data collected is of higher quality and more closely addresses the issue at hand. The built in AI creates a better survey taker experience enabling heightened analytics through genuine responses. **What do you dislike about TheySaid?** You may end up with a wide variety of responses based on how the AI reacts to each subsequent response and how well it is able to keep survey takers on task. **What problems is TheySaid solving and how is that benefiting you?** It is providing curated results to complex business problems and extracting more granular responses. ### 30. Simple, easy, and clear-cut way to create surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan L. | Computer Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2025 **What do you like best about TheySaid?** AI tools are used to provide a good summary for your company as well as providing easy ways to create surveys, and archives your projects in a neat manner. **What do you dislike about TheySaid?** The AI summary can be somewhat vague and could use more specific descriptions, possibly added on by humans. **What problems is TheySaid solving and how is that benefiting you?** They provide an easier way to make surveys and creates a good environment for survey takers to be honest and comfortable with their answers. This helps by providing companies with honest feedback and allows them to know how to move forward with projects. ### 31. Effortless Feedback Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruva K. | Business Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2025 **What do you like best about TheySaid?** The intuitive interface and real‑time suggestions make capturing feedback effortless and engaging. **What do you dislike about TheySaid?** Advanced analytics are limited; I wish there were deeper reporting and more customization options. **What problems is TheySaid solving and how is that benefiting you?** TheySaid replaces scattered email threads and one‑off chat pings by centralizing all feedback in a single, easy‑to‑navigate dashboard. This saves countless hours of manual follow‑up, ensures nothing slips through the cracks, and gives our team real‑time, data‑driven insights that accelerate decision‑making and improve our product iterations. ### 32. Powerful tool to create and review surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Patrik C. | Sales Support Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2025 **What do you like best about TheySaid?** I found the platform to be very intuitive, and I was able to create a survey quickly. I then launched it and reviewed analytics in a streamlined dashboard that provided powerful insights. **What do you dislike about TheySaid?** Since it's a fairly new platform some features did seem limited but I suspect they will be rolling out new features consistently. **What problems is TheySaid solving and how is that benefiting you?** Producing launching and reviewing the results of surveys in a intuitive and user friendly way ### 33. Super Easy Survey Service **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla E. | Central Support Specialist II, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** TheySaid is a extremely user friendly site. The survey experience was simple and straightforward. It appears to have quick implementation and the use of AI was an added feature to gain more insight. AI bot was very intuitive. **What do you dislike about TheySaid?** I did not experience any features or run into any issues that I would consider a downside for this application/page. **What problems is TheySaid solving and how is that benefiting you?** TheySaid would be extremely useful in gaining customer/member insight into our product, as well as the overall customer experience. ### 34. Easy and accessible platform to create surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley P. | Data Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I personally liked that I was able to create a survey easily by using AI assistance tools to help me facilitate the questions. **What do you dislike about TheySaid?** I think you might need to click around different tabs to familiarize yourself with the format and platform, but overall its easy. **What problems is TheySaid solving and how is that benefiting you?** It is helping me generate surveys easily by using AI tool support and helping me analyze responses easily and more effectively. ### 35. Amazing, easy-to-use Survey Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Attosa T. | Quality Assurance Specialist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I was able to generate a survey very easily using AI without it seeming "too AI". Response sorting and parsing was awesome. I want to use this at work and within my personal projects. **What do you dislike about TheySaid?** A little difficult to generate the AI portion, but I found it **What problems is TheySaid solving and how is that benefiting you?** Easy to go through all the responses and find out what's more important to people ### 36. Unique Survey Creation Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Paul A. | Web Content Writer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I really enjoyed how seamless the entire survey creation process was, and I feel that the questions the AI generated were actually on point and unique. **What do you dislike about TheySaid?** I figure it still has more refining and work to do but it's well on its way. **What problems is TheySaid solving and how is that benefiting you?** It's helping me think outside the box when it comes to actual survey questions to ask. ### 37. Neat tool to use for Survey making **Rating:** 3.5/5.0 stars **Reviewed by:** Sahdyah M. | Social Media Evaluator, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I liked how easy it was to use. Creating seemed simple and effective. I can make changes when necessary and edits that I see fit to tailor the survey, **What do you dislike about TheySaid?** Nothing I disliked while using the tool. **What problems is TheySaid solving and how is that benefiting you?** This is my first time, but I think it could help cut down on time in creating surveys. ### 38. Great Program **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Program Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** The ease of use of the system and the ability to create a survey and analyze!!! **What do you dislike about TheySaid?** I have little issue with the product. More control over the deep analytics would help. **What problems is TheySaid solving and how is that benefiting you?** I can make a survey with a very simple prompt. and it asks follow on questions to assist with moving forward. ### 39. This platform is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Tee H. | Owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I love how the surveys feel more like a chat. I feel this drives a much better, authentic response. I also like how easy it is to integrate. **What do you dislike about TheySaid?** I haven't found anything to dislike on the platform **What problems is TheySaid solving and how is that benefiting you?** I'm able to create surveys for my audience to get some real feedback ### 40. Useful tool for creating surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Nikita O. | Engine/graphics programmer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 04, 2025 **What do you like best about TheySaid?** The analytics dashboard uses AI in a very helpful and intuitive way. **What do you dislike about TheySaid?** Seems fine, haven't encountered any very negative things. **What problems is TheySaid solving and how is that benefiting you?** They are helping understand survey results more efficiently. ### 41. This is the best survey tool out there **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel H. | IAM Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2025 **What do you like best about TheySaid?** It was easy to take the survey but the best part was that it was interactive. **What do you dislike about TheySaid?** There's nothing to dislike. If you've ever taken a survey before, you'll realize that this is a big improvement. **What problems is TheySaid solving and how is that benefiting you?** AI can be used for better reporting and analytics, but for me the biggest problem is engaging with the survey takers, and this product excels in that. ### 42. Very easy to create surveys! **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica R. | Room Attendant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** With the use of general AI I was able to create a 5 question survey in seconds! **What do you dislike about TheySaid?** Website takes a little time to learn, but everyone has 5 minutes. **What problems is TheySaid solving and how is that benefiting you?** Unsure what to ask for a successful and insightful survey. ### 43. Very clean system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2025 **What do you like best about TheySaid?** I like the AI feature that was able to summarize the responses from the survey and even provide action items for the creator of the survey. **What do you dislike about TheySaid?** The least helpful was that some of the different features weren't as intuitive. They could benefit from using a "information" button to provide more instructions or details on some of the features. **What problems is TheySaid solving and how is that benefiting you?** Being able to quickly summarize the responses. That cuts down on time spent analyzing each response. ### 44. Quick, easy and well organized **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. T. | Business Systems Analyst (Independent Consultant), Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** Navigation is straight-forward. Results are clean and easy to understand. **What do you dislike about TheySaid?** Nothing. There did not seem to be any drawbacks for the sample survey I performed. **What problems is TheySaid solving and how is that benefiting you?** Saving time and money due to learning curves and complexity ### 45. Easy to Use Survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 17, 2025 **What do you like best about TheySaid?** TheySaid is a very simple to use and intuitive platform that allows me to create surveys for product feedback and other business needs quickly and easily. Getting started was super quick and didn't require much help from the company. Support overall has been very good and considering that we use this multiple times per month for surveys it works really well. **What do you dislike about TheySaid?** So far no downsides to speak of. Will report back on this if we run into any during our reporting sessions. **What problems is TheySaid solving and how is that benefiting you?** Collecting product feedback ### 46. Easy and Unique Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** And_Loz 2. | Advisor, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 05, 2025 **What do you like best about TheySaid?** It was easy and simple to use. Overall great. **What do you dislike about TheySaid?** Nothing at all. Really good experience creating a survey. **What problems is TheySaid solving and how is that benefiting you?** Creating a survey. ### 47. Great AI Tool, Quick and Versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Omar H. | Research Assistant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** it is quick, to the point and gives a lot of modification ability **What do you dislike about TheySaid?** nothing really, it was smooth and easy to use **What problems is TheySaid solving and how is that benefiting you?** it is making creating surveys easiear and more efficient ### 48. Great Survey Tool - Makes Life Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I like the interface is very simple to use while still being robust. Using AI to assist with writing questions and extrapolating data is so easy and helps a lot! **What do you dislike about TheySaid?** I didn't find anything yet that I don't like! **What problems is TheySaid solving and how is that benefiting you?** Its helping me to create surveys much more quickly and the questions are more detailed and thoughts more complete than if I were to write them on my own. ### 49. Excellent survey creator **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | Field Coordinator II, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** Very easy to use interface that offers advanced survey creation and data gathering. User friendly and impressive! **What do you dislike about TheySaid?** Nothing comes to mind....very easy to use survey creation website. **What problems is TheySaid solving and how is that benefiting you?** Creating more advanced surveys will help me gather better data for my organization. ### 50. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** TheySaid is a helpful way to gather information via surveys among your workplace colleagues. It gives useful insight to survey responses and analyzes the data. **What do you dislike about TheySaid?** I can't think of anything that I dislike at the moment, but I will definitely let you know if I think of any in the future! **What problems is TheySaid solving and how is that benefiting you?** TheySaid helps solve the problem of organizing and gathering information to analyze in a helpful way. ## TheySaid Discussions - [How are you customizing reporting in TheySaid to share learner feedback insights?](https://www.g2.com/discussions/how-are-you-customizing-reporting-in-theysaid-to-share-learner-feedback-insights) - [View TheySaid pricing details and edition comparison](https://www.g2.com/products/theysaid-inc-theysaid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-19+16%3A43%3A39+-0500&secure%5Bsession_id%5D=91829476-05fa-432f-9d76-2ab26b07ba14&secure%5Btoken%5D=fdeb14da5cfe0fc129c311f1fe57fe5ae0902646b198fcada493a50f9e8af958&format=llm_user) ## TheySaid Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness - Surveys & Feedback - Mobile Survey - Pulse Surveys **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions - Customizable Branding - Knowledge Management - Workflow Management - Email Management - Feedback Management - Survey/Poll Management - Negative Feedback Management **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action - 360 Degree Feedback - Anonymous Feedback - Real-Time Analytics - Trend Analysis - Real-Time Data - Text Analysis - Sentiment Analysis **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **System Management** - Security - System Monitoring - SSL Security - GPS **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Multi-Language **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Customer Experience Management - NPS of Employees - Real-Time Notifications - Question Library - CRM - Data Visualization - Multi-Channel Distribution - Ratings/Reviews - Negative Feedback Management - Activity Dashboard - Email Management - Commenting/Notes - AI Copilot - Third-Party Integrations - Template Management - Reporting & Statistics - Social Media Integration - Text Fields - Customizable Questions - Reporting/Analytics - Real-Time Reporting - Customizable Branding - Conditional Logic - Website Integration - Search/Filter - Collaboration Tools - API - NPS of Customers - Multi-Language - Survey/Poll Management - Segmentation - Customer Segmentation - Reminders - NPS Survey Structure - Access Controls/Permissions - Widgets - Customizable Templates - Feedback Management - Customizable Fields - Question Branching **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - Real-Time Reporting - Drag & Drop - Surveys & Feedback - Dashboard - NPS Survey Structure - Customizable Forms - Visual Analytics - Data Visualization - Customer Segmentation - Tagging - Customer Journey Mapping - Text Analysis - Customizable Reports - Real-Time Notifications - Alerts/Notifications - Access Controls/Permissions - CRM - Multi-Channel Data Collection - Multi-Channel Communication - Customizable Fields - Real-Time Analytics - Predictive Analytics - Collaboration Tools - Sentiment Analysis - Trend Analysis - API - AI Copilot - Engagement Tracking - Customizable Templates - Reporting/Analytics ## Top TheySaid Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (735 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,563 reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - 4.5/5.0 (1,728 reviews)