Best Retail POS Systems for Small Business

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Retail POS category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Retail POS to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Retail POS category.

In addition to qualifying for inclusion in the Retail POS Systems category, to qualify for inclusion in the Small Business Retail POS Systems category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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21 Listings in Small Business Retail POS Available

Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your ent

    Users
    • Owner
    • Business Owner
    Industries
    • Retail
    • Food & Beverages
    Market Segment
    • 89% Small-Business
    • 7% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Square Point of Sale is a point of sale system that allows businesses to accept multiple forms of payment, manage inventory, and track sales.
    • Users frequently mention the ease of use, flexibility, and convenience of Square Point of Sale, highlighting its user-friendly interface, quick setup, and ability to accept various payment methods.
    • Users experienced issues with high transaction fees, limited customization options, and poor customer support, with some also expressing dissatisfaction with the system's integration with other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Square Point of Sale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    122
    Payment Processing
    58
    Features
    44
    Simple
    42
    Setup Ease
    41
    Cons
    High Fees
    30
    Expensive
    24
    Access Limitations
    19
    Missing Features
    17
    Payment Issues
    17
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Square Point of Sale features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.2
    8.7
    Inventory Management
    Average: 8.5
    8.8
    Hardware Integration
    Average: 8.5
    9.0
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Block
    Company Website
    Year Founded
    2009
    HQ Location
    Oakland, California
    Twitter
    @Square
    308,489 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13,211 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your ent

Users
  • Owner
  • Business Owner
Industries
  • Retail
  • Food & Beverages
Market Segment
  • 89% Small-Business
  • 7% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Square Point of Sale is a point of sale system that allows businesses to accept multiple forms of payment, manage inventory, and track sales.
  • Users frequently mention the ease of use, flexibility, and convenience of Square Point of Sale, highlighting its user-friendly interface, quick setup, and ability to accept various payment methods.
  • Users experienced issues with high transaction fees, limited customization options, and poor customer support, with some also expressing dissatisfaction with the system's integration with other platforms.
Square Point of Sale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
122
Payment Processing
58
Features
44
Simple
42
Setup Ease
41
Cons
High Fees
30
Expensive
24
Access Limitations
19
Missing Features
17
Payment Issues
17
Square Point of Sale features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.2
8.7
Inventory Management
Average: 8.5
8.8
Hardware Integration
Average: 8.5
9.0
Price Adjustments
Average: 8.6
Seller Details
Seller
Block
Company Website
Year Founded
2009
HQ Location
Oakland, California
Twitter
@Square
308,489 Twitter followers
LinkedIn® Page
www.linkedin.com
13,211 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Stripe Terminal allows businesses to build custom in-person payments experiences through a set of developer tools, pre-certified readers, Tap to Pay, and cloud-based fleet management. Built with platf

    Users
    No information available
    Industries
    • Computer Software
    • Non-Profit Organization Management
    Market Segment
    • 61% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Stripe Terminal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Payment Processing
    33
    Setup Ease
    24
    Speed
    13
    Easy Integrations
    12
    Cons
    Expensive
    12
    Setup Difficulty
    10
    Poor Customer Support
    7
    Limited Customization
    6
    High Fees
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Stripe Terminal features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.2
    7.6
    Inventory Management
    Average: 8.5
    8.3
    Hardware Integration
    Average: 8.5
    7.9
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Stripe
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @stripe
    272,145 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13,592 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Stripe Terminal allows businesses to build custom in-person payments experiences through a set of developer tools, pre-certified readers, Tap to Pay, and cloud-based fleet management. Built with platf

Users
No information available
Industries
  • Computer Software
  • Non-Profit Organization Management
Market Segment
  • 61% Small-Business
  • 16% Mid-Market
Stripe Terminal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Payment Processing
33
Setup Ease
24
Speed
13
Easy Integrations
12
Cons
Expensive
12
Setup Difficulty
10
Poor Customer Support
7
Limited Customization
6
High Fees
5
Stripe Terminal features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.2
7.6
Inventory Management
Average: 8.5
8.3
Hardware Integration
Average: 8.5
7.9
Price Adjustments
Average: 8.6
Seller Details
Seller
Stripe
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@stripe
272,145 Twitter followers
LinkedIn® Page
www.linkedin.com
13,592 employees on LinkedIn®
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zettle by PayPal is a comprehensive point-of-sale (POS) solution designed to empower small businesses by facilitating seamless in-person and online transactions. With its user-friendly interface and v

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 10% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zettle by PayPal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Payment Processing
    10
    Payment Convenience
    7
    Convenience
    5
    Sales Tracking
    4
    Cons
    Payment Issues
    5
    Integration Issues
    3
    Poor Customer Support
    3
    Setup Difficulty
    3
    Connectivity Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zettle by PayPal features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.2
    8.6
    Inventory Management
    Average: 8.5
    8.6
    Hardware Integration
    Average: 8.5
    8.6
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PayPal
    Year Founded
    1998
    HQ Location
    San Jose, CA
    Twitter
    @PayPal
    1,108,954 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35,962 employees on LinkedIn®
    Ownership
    PYPL
Product Description
How are these determined?Information
This description is provided by the seller.

Zettle by PayPal is a comprehensive point-of-sale (POS) solution designed to empower small businesses by facilitating seamless in-person and online transactions. With its user-friendly interface and v

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 10% Enterprise
Zettle by PayPal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Payment Processing
10
Payment Convenience
7
Convenience
5
Sales Tracking
4
Cons
Payment Issues
5
Integration Issues
3
Poor Customer Support
3
Setup Difficulty
3
Connectivity Issues
2
Zettle by PayPal features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.2
8.6
Inventory Management
Average: 8.5
8.6
Hardware Integration
Average: 8.5
8.6
Price Adjustments
Average: 8.6
Seller Details
Seller
PayPal
Year Founded
1998
HQ Location
San Jose, CA
Twitter
@PayPal
1,108,954 Twitter followers
LinkedIn® Page
www.linkedin.com
35,962 employees on LinkedIn®
Ownership
PYPL
(361)4.4 out of 5
2nd Easiest To Use in Retail POS software
View top Consulting Services for Shopify POS
Entry Level Price:USD $89/month per loca...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences

    Users
    • Owner
    • Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 75% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopify POS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Inventory Management
    24
    Integrations
    18
    Easy Setup
    17
    Order Management
    17
    Cons
    Expensive
    16
    Limited Features
    13
    Lack of Customization
    9
    Limited Customization
    8
    Connectivity Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopify POS features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.2
    8.4
    Inventory Management
    Average: 8.5
    8.0
    Hardware Integration
    Average: 8.5
    8.3
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    444,162 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26,002 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences

Users
  • Owner
  • Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 75% Small-Business
  • 16% Mid-Market
Shopify POS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Inventory Management
24
Integrations
18
Easy Setup
17
Order Management
17
Cons
Expensive
16
Limited Features
13
Lack of Customization
9
Limited Customization
8
Connectivity Issues
7
Shopify POS features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.2
8.4
Inventory Management
Average: 8.5
8.0
Hardware Integration
Average: 8.5
8.3
Price Adjustments
Average: 8.6
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
444,162 Twitter followers
LinkedIn® Page
www.linkedin.com
26,002 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clover is a comprehensive, cloud-based point-of-sale (POS) system designed to streamline business operations across various industries, including restaurants, retail, eCommerce, and service sectors. B

    Users
    No information available
    Industries
    • Food & Beverages
    • Restaurants
    Market Segment
    • 72% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Clover Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Payment Processing
    6
    Setup Ease
    6
    Convenience
    5
    Easy Payments
    4
    Cons
    Missing Features
    3
    Connectivity Issues
    2
    High Fees
    2
    Limited Customization
    2
    Limited Features
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Clover features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.2
    8.3
    Inventory Management
    Average: 8.5
    7.8
    Hardware Integration
    Average: 8.5
    8.3
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fiserv
    Year Founded
    1984
    HQ Location
    Milwaukee, US
    Twitter
    @Fiserv
    26,427 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36,994 employees on LinkedIn®
    Ownership
    BMV:FISV
Product Description
How are these determined?Information
This description is provided by the seller.

Clover is a comprehensive, cloud-based point-of-sale (POS) system designed to streamline business operations across various industries, including restaurants, retail, eCommerce, and service sectors. B

Users
No information available
Industries
  • Food & Beverages
  • Restaurants
Market Segment
  • 72% Small-Business
  • 18% Mid-Market
Clover Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Payment Processing
6
Setup Ease
6
Convenience
5
Easy Payments
4
Cons
Missing Features
3
Connectivity Issues
2
High Fees
2
Limited Customization
2
Limited Features
2
Clover features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.2
8.3
Inventory Management
Average: 8.5
7.8
Hardware Integration
Average: 8.5
8.3
Price Adjustments
Average: 8.6
Seller Details
Seller
Fiserv
Year Founded
1984
HQ Location
Milwaukee, US
Twitter
@Fiserv
26,427 Twitter followers
LinkedIn® Page
www.linkedin.com
36,994 employees on LinkedIn®
Ownership
BMV:FISV
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    QuickBooks Point of Sale was a comprehensive retail management software developed by Intuit, designed to streamline sales transactions, inventory management, and customer tracking for small to medium-

    Users
    No information available
    Industries
    • Retail
    • Accounting
    Market Segment
    • 84% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • QuickBooks Point of Sale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Inventory Management
    6
    Setup Ease
    6
    Invoicing
    4
    Navigation Ease
    3
    Cons
    Limited Features
    4
    Expensive
    2
    Poor Customer Support
    2
    High Fees
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • QuickBooks Point of Sale features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.2
    9.2
    Inventory Management
    Average: 8.5
    9.3
    Hardware Integration
    Average: 8.5
    9.3
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Intuit
    Year Founded
    1983
    HQ Location
    Mountain View, California
    Twitter
    @Intuit
    80,540 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,317 employees on LinkedIn®
    Ownership
    VIE:INTU
Product Description
How are these determined?Information
This description is provided by the seller.

QuickBooks Point of Sale was a comprehensive retail management software developed by Intuit, designed to streamline sales transactions, inventory management, and customer tracking for small to medium-

Users
No information available
Industries
  • Retail
  • Accounting
Market Segment
  • 84% Small-Business
  • 10% Mid-Market
QuickBooks Point of Sale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Inventory Management
6
Setup Ease
6
Invoicing
4
Navigation Ease
3
Cons
Limited Features
4
Expensive
2
Poor Customer Support
2
High Fees
1
Integration Issues
1
QuickBooks Point of Sale features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.2
9.2
Inventory Management
Average: 8.5
9.3
Hardware Integration
Average: 8.5
9.3
Price Adjustments
Average: 8.6
Seller Details
Seller
Intuit
Year Founded
1983
HQ Location
Mountain View, California
Twitter
@Intuit
80,540 Twitter followers
LinkedIn® Page
www.linkedin.com
17,317 employees on LinkedIn®
Ownership
VIE:INTU
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The complete Point-of-Sale solution for small businesses, compacted in their payment terminal and card machines (no extra hardware, no extra shop space). Sell in-store from a compact device, launch

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 80% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fortis Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    13
    Features
    8
    Payment Processing
    8
    Online Sales
    7
    Cloud-Based POS
    5
    Cons
    Missing Features
    2
    Inventory Management
    1
    Limited Features
    1
    Slow Performance
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fortis features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.2
    8.7
    Inventory Management
    Average: 8.5
    9.5
    Hardware Integration
    Average: 8.5
    9.2
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fortis
    Year Founded
    2022
    HQ Location
    Dubai, AE
    Twitter
    @Fortis_world
    16 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The complete Point-of-Sale solution for small businesses, compacted in their payment terminal and card machines (no extra hardware, no extra shop space). Sell in-store from a compact device, launch

Users
No information available
Industries
  • Retail
Market Segment
  • 80% Small-Business
  • 15% Mid-Market
Fortis Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
13
Features
8
Payment Processing
8
Online Sales
7
Cloud-Based POS
5
Cons
Missing Features
2
Inventory Management
1
Limited Features
1
Slow Performance
1
Update Issues
1
Fortis features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.2
8.7
Inventory Management
Average: 8.5
9.5
Hardware Integration
Average: 8.5
9.2
Price Adjustments
Average: 8.6
Seller Details
Seller
Fortis
Year Founded
2022
HQ Location
Dubai, AE
Twitter
@Fortis_world
16 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
(363)4.3 out of 5
Optimized for quick response
10th Easiest To Use in Retail POS software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handh

    Users
    • Owner
    • General Manager
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 63% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Toast is an integrated system designed to manage various aspects of a restaurant's operations, including order taking, payment processing, inventory management, and reporting.
    • Reviewers like the ease of use, the ability to manage orders and payments in one place, the convenience of having all rewards in one place, and the valuable insights provided by the reporting features.
    • Reviewers mentioned issues with slow customer support, restrictive hardware and payment system, frequent unexpected updates, and the inability to edit an employee's name once they've created their account with Toast.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Toast Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    87
    Intuitive
    33
    Simple
    29
    Features
    26
    Helpful
    25
    Cons
    Poor Customer Support
    24
    Expensive
    19
    Poor Support Access
    15
    Payment Issues
    13
    Missing Features
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Toast features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Toast
    Company Website
    Year Founded
    2011
    HQ Location
    Boston, MA
    Twitter
    @ToastTab
    10,047 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,502 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Toast is an all-in-one restaurant point of sale and management system that helps restaurants improve operations, increase sales, manage efficient teams and create a better guest experience. From handh

Users
  • Owner
  • General Manager
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 63% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Toast is an integrated system designed to manage various aspects of a restaurant's operations, including order taking, payment processing, inventory management, and reporting.
  • Reviewers like the ease of use, the ability to manage orders and payments in one place, the convenience of having all rewards in one place, and the valuable insights provided by the reporting features.
  • Reviewers mentioned issues with slow customer support, restrictive hardware and payment system, frequent unexpected updates, and the inability to edit an employee's name once they've created their account with Toast.
Toast Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
87
Intuitive
33
Simple
29
Features
26
Helpful
25
Cons
Poor Customer Support
24
Expensive
19
Poor Support Access
15
Payment Issues
13
Missing Features
11
Toast features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Toast
Company Website
Year Founded
2011
HQ Location
Boston, MA
Twitter
@ToastTab
10,047 Twitter followers
LinkedIn® Page
www.linkedin.com
7,502 employees on LinkedIn®
(221)4.4 out of 5
Optimized for quick response
4th Easiest To Use in Retail POS software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known f

    Users
    • Owner
    • General Manager
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 59% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SpotOn Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    84
    Ease of Use
    66
    Staff Professionalism
    49
    Helpful
    43
    User Interface
    28
    Cons
    Poor Customer Support
    26
    Difficult Setup
    16
    Technical Issues
    15
    Connectivity Issues
    14
    Slow Performance
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SpotOn features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.2
    7.4
    Inventory Management
    Average: 8.5
    7.5
    Hardware Integration
    Average: 8.5
    8.8
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SpotOn
    Company Website
    Year Founded
    2005
    HQ Location
    San Francisco, US
    Twitter
    @SpotOn
    3,268 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,581 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SpotOn is one of the fastest-growing software and payment companies providing the technology and support that helps local businesses—and the people that run them—to succeed on their own terms. Known f

Users
  • Owner
  • General Manager
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 59% Small-Business
  • 37% Mid-Market
SpotOn Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
84
Ease of Use
66
Staff Professionalism
49
Helpful
43
User Interface
28
Cons
Poor Customer Support
26
Difficult Setup
16
Technical Issues
15
Connectivity Issues
14
Slow Performance
13
SpotOn features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.2
7.4
Inventory Management
Average: 8.5
7.5
Hardware Integration
Average: 8.5
8.8
Price Adjustments
Average: 8.6
Seller Details
Seller
SpotOn
Company Website
Year Founded
2005
HQ Location
San Francisco, US
Twitter
@SpotOn
3,268 Twitter followers
LinkedIn® Page
www.linkedin.com
2,581 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the transition and unification of its POS products to provide a seamless, integra

    Users
    • Store Manager
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heartland Retail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Flexibility
    1
    Inventory Management
    1
    Reporting
    1
    Software Tools
    1
    Cons
    Limited Customization
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heartland Retail features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.2
    8.9
    Inventory Management
    Average: 8.5
    8.6
    Hardware Integration
    Average: 8.5
    8.9
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1997
    HQ Location
    Edmond, OK
    LinkedIn® Page
    www.linkedin.com
    3,963 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the transition and unification of its POS products to provide a seamless, integra

Users
  • Store Manager
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Heartland Retail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Flexibility
1
Inventory Management
1
Reporting
1
Software Tools
1
Cons
Limited Customization
1
Slow Performance
1
Heartland Retail features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.2
8.9
Inventory Management
Average: 8.5
8.6
Hardware Integration
Average: 8.5
8.9
Price Adjustments
Average: 8.6
Seller Details
Year Founded
1997
HQ Location
Edmond, OK
LinkedIn® Page
www.linkedin.com
3,963 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capab

    Users
    • Server
    • Bartender
    Industries
    • Restaurants
    • Food & Beverages
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aloha Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    User Interface
    16
    Intuitive
    15
    Efficiency
    13
    Features
    13
    Cons
    Limited Customization
    11
    Slow Performance
    10
    Learning Curve
    9
    Poor Customer Support
    9
    Connectivity Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aloha Cloud features and usability ratings that predict user satisfaction
    7.3
    Has the product been a good partner in doing business?
    Average: 8.2
    7.9
    Inventory Management
    Average: 8.5
    9.3
    Hardware Integration
    Average: 8.5
    8.7
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NCR Voyix
    Year Founded
    1884
    HQ Location
    Atlanta, Georgia
    LinkedIn® Page
    www.linkedin.com
    7,922 employees on LinkedIn®
    Ownership
    NYSE: NCR
    Total Revenue (USD mm)
    $6,207
Product Description
How are these determined?Information
This description is provided by the seller.

More than just a point of sale, Aloha Cloud by NCR Voyix combines the powerful business tools you need with the simplicity that helps you focus on your food, not your tech. Aloha Cloud's core capab

Users
  • Server
  • Bartender
Industries
  • Restaurants
  • Food & Beverages
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
Aloha Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
User Interface
16
Intuitive
15
Efficiency
13
Features
13
Cons
Limited Customization
11
Slow Performance
10
Learning Curve
9
Poor Customer Support
9
Connectivity Issues
7
Aloha Cloud features and usability ratings that predict user satisfaction
7.3
Has the product been a good partner in doing business?
Average: 8.2
7.9
Inventory Management
Average: 8.5
9.3
Hardware Integration
Average: 8.5
8.7
Price Adjustments
Average: 8.6
Seller Details
Seller
NCR Voyix
Year Founded
1884
HQ Location
Atlanta, Georgia
LinkedIn® Page
www.linkedin.com
7,922 employees on LinkedIn®
Ownership
NYSE: NCR
Total Revenue (USD mm)
$6,207
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConnectPOS is an award-winning POS system behind the success of ASUS, Trinny London, Eyewa and Lapaire. With the ability to work seamlessly all eCommerce platforms, ConnectPOS shows its strength in co

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 73% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ConnectPOS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Customer Support
    3
    Efficiency
    3
    Cloud-Based POS
    2
    Customization
    1
    Cons
    Limited Customization
    2
    Technical Issues
    2
    Integration Issues
    1
    Limited Features
    1
    Payment Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConnectPOS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.2
    9.0
    Inventory Management
    Average: 8.5
    8.9
    Hardware Integration
    Average: 8.5
    8.5
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2013
    HQ Location
    Hanoi, VN
    Twitter
    @ConnectPos
    103 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConnectPOS is an award-winning POS system behind the success of ASUS, Trinny London, Eyewa and Lapaire. With the ability to work seamlessly all eCommerce platforms, ConnectPOS shows its strength in co

Users
No information available
Industries
  • Retail
Market Segment
  • 73% Small-Business
  • 19% Mid-Market
ConnectPOS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Customer Support
3
Efficiency
3
Cloud-Based POS
2
Customization
1
Cons
Limited Customization
2
Technical Issues
2
Integration Issues
1
Limited Features
1
Payment Issues
1
ConnectPOS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.2
9.0
Inventory Management
Average: 8.5
8.9
Hardware Integration
Average: 8.5
8.5
Price Adjustments
Average: 8.6
Seller Details
Year Founded
2013
HQ Location
Hanoi, VN
Twitter
@ConnectPos
103 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lightspeed Retail is the leading POS and payments platform that enables you to automate tasks, streamline operations and improve visibility across all your stores and channels. With Lightspeed, you ca

    Users
    • Owner
    • Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 82% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lightspeed Retail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Efficiency
    2
    Features
    1
    Inventory Management
    1
    Reporting
    1
    Cons
    High Fees
    3
    Poor Customer Support
    3
    Expensive
    2
    Integration Issues
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lightspeed Retail features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 8.2
    9.1
    Inventory Management
    Average: 8.5
    8.8
    Hardware Integration
    Average: 8.5
    8.7
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Montreal
    Twitter
    @LightspeedHQ
    18,482 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,410 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lightspeed Retail is the leading POS and payments platform that enables you to automate tasks, streamline operations and improve visibility across all your stores and channels. With Lightspeed, you ca

Users
  • Owner
  • Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 82% Small-Business
  • 13% Mid-Market
Lightspeed Retail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Efficiency
2
Features
1
Inventory Management
1
Reporting
1
Cons
High Fees
3
Poor Customer Support
3
Expensive
2
Integration Issues
1
Limited Features
1
Lightspeed Retail features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 8.2
9.1
Inventory Management
Average: 8.5
8.8
Hardware Integration
Average: 8.5
8.7
Price Adjustments
Average: 8.6
Seller Details
Year Founded
2005
HQ Location
Montreal
Twitter
@LightspeedHQ
18,482 Twitter followers
LinkedIn® Page
www.linkedin.com
3,410 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With MICROS-RETAIL you will simultaneously please your customers, reduce training time, eliminate manual processes, and provide real time data to corporate systems and other points of service.

    Users
    No information available
    Industries
    • Hospitality
    • Retail
    Market Segment
    • 37% Small-Business
    • 33% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle Retail Xstore Point-of-Service features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.2
    0.0
    No information available
    8.3
    Hardware Integration
    Average: 8.5
    8.3
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    825,309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198,071 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

With MICROS-RETAIL you will simultaneously please your customers, reduce training time, eliminate manual processes, and provide real time data to corporate systems and other points of service.

Users
No information available
Industries
  • Hospitality
  • Retail
Market Segment
  • 37% Small-Business
  • 33% Enterprise
Oracle Retail Xstore Point-of-Service features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.2
0.0
No information available
8.3
Hardware Integration
Average: 8.5
8.3
Price Adjustments
Average: 8.6
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
825,309 Twitter followers
LinkedIn® Page
www.linkedin.com
198,071 employees on LinkedIn®
Ownership
NYSE:ORCL
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LOU is cloud business software spanning Retail, Service, Inventory, Reporting and Financials. It's an ERP system that also modular - meaning that you can start with just the Retail Bundle or Service B

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LOU powered by Evosus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    All-in-one Solutions
    1
    Customer Service
    1
    Ease of Use
    1
    Efficiency
    1
    Features
    1
    Cons
    Difficult Learning
    1
    Financial Reporting
    1
    Functionality Issues
    1
    Inefficiency
    1
    Insufficient Guidance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LOU powered by Evosus features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.2
    8.7
    Inventory Management
    Average: 8.5
    8.9
    Hardware Integration
    Average: 8.5
    8.2
    Price Adjustments
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Evosus
    Company Website
    Year Founded
    2001
    HQ Location
    Vancouver, US
    Twitter
    @Evosus
    266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LOU is cloud business software spanning Retail, Service, Inventory, Reporting and Financials. It's an ERP system that also modular - meaning that you can start with just the Retail Bundle or Service B

Users
No information available
Industries
  • Retail
Market Segment
  • 100% Small-Business
LOU powered by Evosus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
All-in-one Solutions
1
Customer Service
1
Ease of Use
1
Efficiency
1
Features
1
Cons
Difficult Learning
1
Financial Reporting
1
Functionality Issues
1
Inefficiency
1
Insufficient Guidance
1
LOU powered by Evosus features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.2
8.7
Inventory Management
Average: 8.5
8.9
Hardware Integration
Average: 8.5
8.2
Price Adjustments
Average: 8.6
Seller Details
Seller
Evosus
Company Website
Year Founded
2001
HQ Location
Vancouver, US
Twitter
@Evosus
266 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®