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Zettle by PayPal

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4.3 out of 5 stars

How would you rate your experience with Zettle by PayPal?

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Zettle by PayPal Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the seamless payment processing of Zettle by PayPal, enjoying quick setup and instant transaction tracking. (7 mentions)
Users appreciate the ease of use of Zettle by PayPal, finding it intuitive and hassle-free for managing payments. (5 mentions)
Users value the payment convenience of Zettle by PayPal, enjoying seamless transactions and instant fund access. (4 mentions)
Users find the setup process easy, enabling quick and efficient mobile payment capabilities for their businesses. (4 mentions)
Users appreciate the easy sales tracking with Zettle by PayPal, enjoying seamless integration with their PayPal accounts. (3 mentions)
Users report payment issues with Zettle, including setup complications and delayed cash-out processing that frustrate them. (3 mentions)
Users find the setup process complicated, making it challenging to define payments and utilize the system effectively. (3 mentions)
Users experience integration issues, facing challenges with back office connections and limited third-party app support. (2 mentions)
Users find the setup process complicated and may struggle with defining payments, impacting usability. (1 mentions)
Users experience occasional connectivity issues with Zettle, particularly when faced with an unstable internet connection. (1 mentions)

5 Pros or Advantages of Zettle by PayPal

1. Payment Processing
Users appreciate the seamless payment processing of Zettle by PayPal, enjoying quick setup and instant transaction tracking.
See 7 mentions

See Related User Reviews

SURYA R.
SR

SURYA R.

Small-Business (50 or fewer emp.)

4.0/5

"Smooth and Reliable Payment Solution for Small Businesses"

What do you like about Zettle by PayPal?

Zettle by PayPal makes it super easy to accept payments without any hassle. The setup is quick, and the app interface is clean and intuitive. I really

Laura L.
LL

Laura L.

Mid-Market (51-1000 emp.)

3.5/5

"Easy-to-use tool that made managing sales and payments much simpler for my small business."

What do you like about Zettle by PayPal?

What I like best about Zettle by PayPal is how simple it makes accepting payments and tracking sales — everything works smoothly and integrates perfec

2. Ease of Use
Users appreciate the ease of use of Zettle by PayPal, finding it intuitive and hassle-free for managing payments.
See 5 mentions

See Related User Reviews

Jeffery D.
JD

Jeffery D.

Small-Business (50 or fewer emp.)

4.0/5

"PayPal POS"

What do you like about Zettle by PayPal?

Portable Usage, Frequency of Use, Ease of Integration

SURYA R.
SR

SURYA R.

Small-Business (50 or fewer emp.)

4.0/5

"Smooth and Reliable Payment Solution for Small Businesses"

What do you like about Zettle by PayPal?

Zettle by PayPal makes it super easy to accept payments without any hassle. The setup is quick, and the app interface is clean and intuitive. I really

3. Payment Convenience
Users value the payment convenience of Zettle by PayPal, enjoying seamless transactions and instant fund access.
See 4 mentions

See Related User Reviews

SURYA R.
SR

SURYA R.

Small-Business (50 or fewer emp.)

4.0/5

"Smooth and Reliable Payment Solution for Small Businesses"

What do you like about Zettle by PayPal?

Zettle by PayPal makes it super easy to accept payments without any hassle. The setup is quick, and the app interface is clean and intuitive. I really

Michael M.
MM

Michael M.

Small-Business (50 or fewer emp.)

5.0/5

"Instant Payments Solution with Seamless Setup"

What do you like about Zettle by PayPal?

I appreciate how easy Zettle by PayPal was to set up; I encountered no problems during the process. I love being able to receive instant payments, whi

4. Setup Ease
Users find the setup process easy, enabling quick and efficient mobile payment capabilities for their businesses.
See 4 mentions

See Related User Reviews

SURYA R.
SR

SURYA R.

Small-Business (50 or fewer emp.)

4.0/5

"Smooth and Reliable Payment Solution for Small Businesses"

What do you like about Zettle by PayPal?

Zettle by PayPal makes it super easy to accept payments without any hassle. The setup is quick, and the app interface is clean and intuitive. I really

Michael M.
MM

Michael M.

Small-Business (50 or fewer emp.)

5.0/5

"Instant Payments Solution with Seamless Setup"

What do you like about Zettle by PayPal?

I appreciate how easy Zettle by PayPal was to set up; I encountered no problems during the process. I love being able to receive instant payments, whi

5. Sales Tracking
Users appreciate the easy sales tracking with Zettle by PayPal, enjoying seamless integration with their PayPal accounts.
See 3 mentions

See Related User Reviews

SURYA R.
SR

SURYA R.

Small-Business (50 or fewer emp.)

4.0/5

"Smooth and Reliable Payment Solution for Small Businesses"

What do you like about Zettle by PayPal?

Zettle by PayPal makes it super easy to accept payments without any hassle. The setup is quick, and the app interface is clean and intuitive. I really

Laura L.
LL

Laura L.

Mid-Market (51-1000 emp.)

3.5/5

"Easy-to-use tool that made managing sales and payments much simpler for my small business."

What do you like about Zettle by PayPal?

What I like best about Zettle by PayPal is how simple it makes accepting payments and tracking sales — everything works smoothly and integrates perfec

5 Cons or Disadvantages of Zettle by PayPal

1. Payment Issues
Users report payment issues with Zettle, including setup complications and delayed cash-out processing that frustrate them.
See 3 mentions

See Related User Reviews

Michael M.
MM

Michael M.

Small-Business (50 or fewer emp.)

5.0/5

"Instant Payments Solution with Seamless Setup"

What do you dislike about Zettle by PayPal?

I wasn't able to cash out instantly all of a sudden, which was a significant issue for me.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Zettle easy card payments"

What do you dislike about Zettle by PayPal?

can be complicated to set up and sometimes hard to define paymnts

2. Setup Difficulty
Users find the setup process complicated, making it challenging to define payments and utilize the system effectively.
See 3 mentions

See Related User Reviews

Jeffery D.
JD

Jeffery D.

Small-Business (50 or fewer emp.)

4.0/5

"PayPal POS"

What do you dislike about Zettle by PayPal?

Setup, Lack of Support, Cost to purchase

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Zettle easy card payments"

What do you dislike about Zettle by PayPal?

can be complicated to set up and sometimes hard to define paymnts

3. Integration Issues
Users experience integration issues, facing challenges with back office connections and limited third-party app support.
See 2 mentions

See Related User Reviews

JO

James O.

Small-Business (50 or fewer emp.)

4.5/5

"Affordable and User-Friendly, But Back Office Integrations Need Work"

What do you dislike about Zettle by PayPal?

Some of the back office accounting integrations are not always smooth

James W.
JW

James W.

Small-Business (50 or fewer emp.)

3.5/5

"Zettle by PayPal is a user-friendly, designed for small businesses."

What do you dislike about Zettle by PayPal?

No Offline Mode: Requires a stable internet connection to process transactions. Limited Customization: Few options for tailoring receipts, interface,

4. Complexity
Users find the setup process complicated and may struggle with defining payments, impacting usability.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Zettle easy card payments"

What do you dislike about Zettle by PayPal?

can be complicated to set up and sometimes hard to define paymnts

5. Connectivity Issues
Users experience occasional connectivity issues with Zettle, particularly when faced with an unstable internet connection.
See 1 mentions

See Related User Reviews

SURYA R.
SR

SURYA R.

Small-Business (50 or fewer emp.)

4.0/5

"Smooth and Reliable Payment Solution for Small Businesses"

What do you dislike about Zettle by PayPal?

Sometimes, the device takes a few seconds to reconnect if the internet signal drops, and transaction fees could be a little more competitive. But over

Zettle by PayPal Reviews (25)

Reviews

Zettle by PayPal Reviews (25)

4.3
25 reviews
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G2 reviews are authentic and verified.
Krishnan K.
KK
Senior Consultant
Financial Services
Enterprise (> 1000 emp.)
"Effortless Payments and Inventory Management for Small Businesses using Zettle by Paypal"
What do you like best about Zettle by PayPal?

Zettle by PayPal is a user-friendly point of sale system that allows small businesses to accept payments, manage inventory, and track sales seamlessly across multiple devices. It combines hardware such as card readers with a mobile app, supporting contactless payments, digital wallets, and real-time analytics. This makes it a great choice for retailers, cafes, and service providers. Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

Zettle by PayPal can feel restrictive because it offers limited customization options, sometimes experiences integration issues with third-party apps, and depends on proprietary hardware to access its full range of features. Review collected by and hosted on G2.com.

James W.
JW
Head of Business Systems
Small-Business (50 or fewer emp.)
"Zettle by PayPal is a user-friendly, designed for small businesses."
What do you like best about Zettle by PayPal?

No Monthly Fees: The Zettle app is free to use, with no subscription required.

Affordable Hardware: Card readers start at just $29, and terminals from $199.

Simple Setup: Easy to get started with just a mobile device and a card reader.

Contactless Payments: Accepts tap-to-pay, Apple Pay, Google Pay, and PayPal/Venmo.

Inventory & Sales Tracking: Built-in tools for managing stock and generating reports.

Unlimited Users: Add as many team members as needed without extra cost.

PayPal Integration: Seamless connection to PayPal accounts for managing funds. Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

No Offline Mode: Requires a stable internet connection to process transactions.

Limited Customization: Few options for tailoring receipts, interface, or workflows.

Basic Features Only: Lacks advanced tools like CRM, loyalty programs, or marketing automation.

Limited Integrations: Fewer third-party app connections compared to competitors like Square.

Hardware Dependency: Optimal use often requires Zettle-specific devices. Review collected by and hosted on G2.com.

SURYA R.
SR
Senior Analyst
Small-Business (50 or fewer emp.)
"Smooth and Reliable Payment Solution for Small Businesses"
What do you like best about Zettle by PayPal?

Zettle by PayPal makes it super easy to accept payments without any hassle. The setup is quick, and the app interface is clean and intuitive. I really like how seamlessly it connects with my PayPal account — transactions are fast, and I can track everything in one place. It’s great for small businesses or anyone who wants a simple way to manage payments and sales reports. Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

Sometimes, the device takes a few seconds to reconnect if the internet signal drops, and transaction fees could be a little more competitive. But overall, it’s very reliable once everything is set up. Review collected by and hosted on G2.com.

Laura L.
LL
Influencer Marketing Manager
Mid-Market (51-1000 emp.)
"Easy-to-use tool that made managing sales and payments much simpler for my small business."
What do you like best about Zettle by PayPal?

What I like best about Zettle by PayPal is how simple it makes accepting payments and tracking sales — everything works smoothly and integrates perfectly with PayPal. Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

Sometimes the app can be a bit slow when processing transactions, and the reporting features could be more detailed. Review collected by and hosted on G2.com.

Michael M.
MM
Small Business Owner
Small-Business (50 or fewer emp.)
"Instant Payments Solution with Seamless Setup"
What do you like best about Zettle by PayPal?

I appreciate how easy Zettle by PayPal was to set up; I encountered no problems during the process. I love being able to receive instant payments, which solves my earlier issue of waiting for funds to clear, significantly improving my financial operations. Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

I wasn't able to cash out instantly all of a sudden, which was a significant issue for me. Review collected by and hosted on G2.com.

Jeffery D.
JD
Owner
Education Management
Small-Business (50 or fewer emp.)
"PayPal POS"
What do you like best about Zettle by PayPal?

Portable Usage, Frequency of Use, Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

Setup, Lack of Support, Cost to purchase Review collected by and hosted on G2.com.

Bridge M.
BM
"Smooth Transactions with Mobile Efficiency"
What do you like best about Zettle by PayPal?

I find the mobile payment capabilities of Zettle by PayPal particularly useful. The setup process was smooth, and it effectively handles transactions more efficiently, benefiting my business operations greatly. I also appreciate the mobile efficiency of the product. Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

I love it Review collected by and hosted on G2.com.

Brisa S.
BS
Jefe de grupo
Mining & Metals
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast, Economical, and Secure Transfers"
What do you like best about Zettle by PayPal?

Fast, economical, and secure transfers Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

The shipment to India sometimes takes time and sometimes it doesn't. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Zettle easy card payments"
What do you like best about Zettle by PayPal?

easy card payments for small businesses trusted Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

can be complicated to set up and sometimes hard to define paymnts Review collected by and hosted on G2.com.

JO
Company Director
Small-Business (50 or fewer emp.)
"Affordable and User-Friendly, But Back Office Integrations Need Work"
What do you like best about Zettle by PayPal?

It offers a cheaper system than rivals and has a more easy to navigate user interface. Review collected by and hosted on G2.com.

What do you dislike about Zettle by PayPal?

Some of the back office accounting integrations are not always smooth Review collected by and hosted on G2.com.