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Fortis

By Fortis

4.8 out of 5 stars
3 star
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Fortis Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Fortis to be super easy to use, with everything integrated seamlessly for a hassle-free experience. (12 mentions)
Users love the versatile all-in-one payment solution of Fortis, enhancing convenience and mobility in their operations. (8 mentions)
Users enjoy the ease of use and flexibility of Fortis for efficiently managing orders and payments. (7 mentions)
Users value the versatile payment options offered by Fortis, enhancing convenience and flexibility in their operations. (7 mentions)
Users love the cloud-based POS system of Fortis for its ease of use and seamless integration of features. (5 mentions)
Users find missing features like inventory management and personalized messaging limiting the platform's overall utility. (2 mentions)
Users note the lack of inventory management, but there are indications that improvements are underway. (1 mentions)
Users feel the limited features of Fortis restrict personalization options, impacting overall utility and experience. (1 mentions)
Users find the slow performance of Fortis frustrating, especially while waiting for promised features like bulk updates. (1 mentions)
Users find the lack of a bulk update option inconvenient, though it's promised for a future update. (1 mentions)

5 Pros or Advantages of Fortis

1. Ease of Use
Users find Fortis to be super easy to use, with everything integrated seamlessly for a hassle-free experience.
See 12 mentions

See Related User Reviews

Sona M.
SM

Sona M.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive payment options"

What do you like about Fortis?

Fortis POS allows us to offer multiple payment options to our customers. Our customers can pay through cash, card, payment links or even online paymen

RS

Ramil S.

Small-Business (50 or fewer emp.)

4.0/5

"Helps you build stronger customer relationships"

What do you like about Fortis?

What is great about this is that it's like a POS and a CRM in one. No need to manage different systems, everything is in one place. I can capture cust

2. Features
Users love the versatile all-in-one payment solution of Fortis, enhancing convenience and mobility in their operations.
See 8 mentions

See Related User Reviews

Sona M.
SM

Sona M.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive payment options"

What do you like about Fortis?

Fortis POS allows us to offer multiple payment options to our customers. Our customers can pay through cash, card, payment links or even online paymen

RM

Rima M.

Small-Business (50 or fewer emp.)

5.0/5

"Best investment for a small business"

What do you like about Fortis?

Fortis was very reasonable when compared to other POS systems in the market. Also sinfe it converted our existing card machine into a POS we didnt hav

3. Online Sales
Users enjoy the ease of use and flexibility of Fortis for efficiently managing orders and payments.
See 7 mentions

See Related User Reviews

Sona M.
SM

Sona M.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive payment options"

What do you like about Fortis?

Fortis POS allows us to offer multiple payment options to our customers. Our customers can pay through cash, card, payment links or even online paymen

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Love the loyalty program"

What do you like about Fortis?

It was very easy to start a loyalty program. It was just a matter of clicks and our customers started getting discounts. The best part is that i can s

4. Payment Processing
Users value the versatile payment options offered by Fortis, enhancing convenience and flexibility in their operations.
See 7 mentions

See Related User Reviews

Sona M.
SM

Sona M.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive payment options"

What do you like about Fortis?

Fortis POS allows us to offer multiple payment options to our customers. Our customers can pay through cash, card, payment links or even online paymen

Ron A.
RA

Ron A.

Mid-Market (51-1000 emp.)

5.0/5

"Fortis makes our daily payment collection a breeze"

What do you like about Fortis?

We work in a Hotel Tech company and develop PMS and POS for Hotels and Motels, and we can't think of any other name when it comes to payment other tha

5. Cloud-Based POS
Users love the cloud-based POS system of Fortis for its ease of use and seamless integration of features.
See 5 mentions

See Related User Reviews

RS

Ramil S.

Small-Business (50 or fewer emp.)

4.0/5

"Helps you build stronger customer relationships"

What do you like about Fortis?

What is great about this is that it's like a POS and a CRM in one. No need to manage different systems, everything is in one place. I can capture cust

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Super easy to use"

What do you like about Fortis?

What I like about the product is that it is so easy to use. I can easily upload the catalog on the cloud-based platform and it starts reflecting on th

5 Cons or Disadvantages of Fortis

1. Missing Features
Users find missing features like inventory management and personalized messaging limiting the platform's overall utility.
See 2 mentions

See Related User Reviews

Ejaz Ahamed S.
ES

Ejaz Ahamed S.

Enterprise (> 1000 emp.)

4.5/5

"Seamless Integration and Exceptional Support"

What do you dislike about Fortis?

I wish the platform offered more APIs or capabilities, specifically for personalized messaging to users. I'm not sure if this feature exists, but I ha

Sona M.
SM

Sona M.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive payment options"

What do you dislike about Fortis?

One thing that is missing is inventory management. However, my POC says that the product team is working on it

2. Inventory Management
Users note the lack of inventory management, but there are indications that improvements are underway.
See 1 mentions

See Related User Reviews

Sona M.
SM

Sona M.

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive payment options"

What do you dislike about Fortis?

One thing that is missing is inventory management. However, my POC says that the product team is working on it

3. Limited Features
Users feel the limited features of Fortis restrict personalization options, impacting overall utility and experience.
See 1 mentions

See Related User Reviews

Ejaz Ahamed S.
ES

Ejaz Ahamed S.

Enterprise (> 1000 emp.)

4.5/5

"Seamless Integration and Exceptional Support"

What do you dislike about Fortis?

I wish the platform offered more APIs or capabilities, specifically for personalized messaging to users. I'm not sure if this feature exists, but I ha

4. Slow Performance
Users find the slow performance of Fortis frustrating, especially while waiting for promised features like bulk updates.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Super easy to use"

What do you dislike about Fortis?

While it is easy to upload the catalog, it would be helpful if there was a bulk update option. The team however says it will be available in the next

5. Update Issues
Users find the lack of a bulk update option inconvenient, though it's promised for a future update.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Super easy to use"

What do you dislike about Fortis?

While it is easy to upload the catalog, it would be helpful if there was a bulk update option. The team however says it will be available in the next

Fortis Reviews (18)

Reviews

Fortis Reviews (18)

4.8
18 reviews
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G2 reviews are authentic and verified.
Ron A.
RA
Support Executive
Mid-Market (51-1000 emp.)
"Fortis makes our daily payment collection a breeze"
What do you like best about Fortis?

We work in a Hotel Tech company and develop PMS and POS for Hotels and Motels, and we can't think of any other name when it comes to payment other than Fortis and highly recommend people to join it, so that our life becomes easy to have them onboard and integrate our product with their gateway. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

Nothing as such. We really appreciate how quick and fast resolution we get from them, and our mutual clients would agree upon that. Review collected by and hosted on G2.com.

Ejaz Ahamed S.
ES
Full Stack Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"Seamless Integration and Exceptional Support"
What do you like best about Fortis?

I appreciate the clear documentation, which made setting up the platform straightforward. The Fortis team's support was responsive and helpful during integration. I value the platform's robust APIs, security features, and compliance measures, which give me peace of mind while handling payments. The tokenization and fraud detection tools are particularly useful in managing payment processing and identifying security issues. Fortis's integration with my full stack application was seamless and helped streamline the payment process. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

I wish the platform offered more APIs or capabilities, specifically for personalized messaging to users. I'm not sure if this feature exists, but I haven't come across it during my use. Adding such a feature would enhance the platform's utility for me. Review collected by and hosted on G2.com.

CS
operations assistant
Mid-Market (51-1000 emp.)
"easy to use"
What do you like best about Fortis?

Able to deliver comprehensive payment solutions, easy to transfer to them Review collected by and hosted on G2.com.

What do you dislike about Fortis?

no downsides when we used it, was happy with it Review collected by and hosted on G2.com.

EO
Senior Administrator
Small-Business (50 or fewer emp.)
"We use it for our tennis academy, it has made payments easier"
What do you like best about Fortis?

The catalog is the best feature. We have added all of our packages including their prices and now when a client wants to pay, we dont have to remember the prices. We can select it from the machine. Moreover, it is very easy to use and learn. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

We like Fortis, nothing to dislike about. It is just better than all others! Review collected by and hosted on G2.com.

JP
Branch assistant
Small-Business (50 or fewer emp.)
"Easy to use and navigate"
What do you like best about Fortis?

Fortis has upgraded my card machine and the best part is that it is so easy to use. It hardly took our team any time to get started. Also, it comes with a cloud based platform which is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

Nothing as such. The team told me they are working on more features such as inventory management and bulk update for catalog and i think that would really upgrade the product further. Review collected by and hosted on G2.com.

RS
Operations manager
Small-Business (50 or fewer emp.)
"Helps you build stronger customer relationships"
What do you like best about Fortis?

What is great about this is that it's like a POS and a CRM in one. No need to manage different systems, everything is in one place. I can capture customer information on the machine and it automatically saves to the cloud based platform. Super easy to use, no headache! Review collected by and hosted on G2.com.

What do you dislike about Fortis?

I think some more features or options to handle customer database would enrich the product further! Review collected by and hosted on G2.com.

AA
Sales manager
Small-Business (50 or fewer emp.)
"Save yourself unnecessary expenses and just opt for Fortis"
What do you like best about Fortis?

Combining POS and payment capabilities, Forties helped me cut my costs and avoid unnecessary expenses in additional hardware. I'm able to run my business and operations from a single, simple, mobile payment device that I can take wherever I go, whether it's within my shop, during deliveries, or during events. Fortis takes less space and costs less than the traditional POS ecosystem that includes a large static screen, a payment machine, delivery terminals, etc. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

My team and I love Fortis ! One thing I would want to add is the bulk addition of product, ideally from an Excel file. Review collected by and hosted on G2.com.

Sona M.
SM
Branch Manager
Small-Business (50 or fewer emp.)
"Comprehensive payment options"
What do you like best about Fortis?

Fortis POS allows us to offer multiple payment options to our customers. Our customers can pay through cash, card, payment links or even online payments. Plus, the price is also reasonable. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

One thing that is missing is inventory management. However, my POC says that the product team is working on it Review collected by and hosted on G2.com.

GP
Marketing manager
Small-Business (50 or fewer emp.)
"Launch your business online in a click. Very easy to use platform."
What do you like best about Fortis?

Fortis's built for the modern times. It has helped us take our business online in just a click, which allowed us to sell to a broader audience of customers. Online payments are also a great source of new income, as we're able to sell via social media platforms and messaging apps. It is also worth mentioning that Fortis' customer support team is very helpful. Levan, Rajesh, and the team take the time to onboard you and are always available for support. Review collected by and hosted on G2.com.

What do you dislike about Fortis?

Would love to see more reports in the platform. Review collected by and hosted on G2.com.

RM
Assistant manager
Small-Business (50 or fewer emp.)
"Best investment for a small business"
What do you like best about Fortis?

Fortis was very reasonable when compared to other POS systems in the market. Also sinfe it converted our existing card machine into a POS we didnt have to purchase all the hardware. The best part is that it offers a lot of features that such online catalog Review collected by and hosted on G2.com.

What do you dislike about Fortis?

The product fits our needs so nothing as such Review collected by and hosted on G2.com.