Consulting Services for Zendesk for Customer Service

aimeon ist eine 2010 gegründete, auf den Mittelstand spezialisierte Beratung für Digitalisierung und Künstliche Intelligenz. Aus München stammend, bieten wir auch Interimsmanagement an. Wir unterstützen Handels- und Konsumgüterunternehmen, den digitalen Wandel strategisch und praxisnah zu gestalten. Dabei verbinden wir Strategie, Technologie, Prozesse und Menschen. Unser Anspruch: Mensch, Technologie und Daten zu einer Einheit zu verbinden. Auszug aus unseren Leistungen: Strategie: Entwicklung von KI-Strategien und Roadmaps, Neuausrichtung von Geschäftsmodellen im Zeitalter von LLMs. Führung & Kultur: Schulungen und Personalentwicklung im Bereich Mensch-Maschine-Interaktion, Kommunikations- und Change-Strategien. Technologie: Aufbau konsistenter Datenstrukturen, skalierbare IT-Architekturen (z. B. ERP, PIM, Webshop-Systeme), Implementierung von KI-Tools. Prozesse: Analyse und Automatisierung von Prozessen, Einführung von KPIs und OKRs, Outsourcingberatung. Verantwortlich gemäß § 5 TMG: aimeon – Beratung für Digitalisierung & KI Impressum auf hhtps://aimeon.de/impressum

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Human translators. AI when you need it. Most localization services will assign nameless, replaceable translators to your project, and when you come back for an update or a revision, it's another new team. At Babble-on, we ARE your team. It's the same group of translators that work on all your projects, with a dedicated project manager that serves as your team lead.

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Bring IT is a globally recognized Cloud ERP implementation specialist and Inc. 5000 fastest-growing company. We deliver Oracle NetSuite implementation, configuration, and integration services that drive measurable business transformation for companies worldwide. Our expert team provides comprehensive solutions including NetSuite ERP implementation, cloud integration (Celigo, Boomi), business intelligence (Domo), and tax automation (Avalara). As a strategic, award-winning partner of Oracle NetSuite and other leading technology providers, we combine deep technical expertise with proven results to deliver 360° business transformation. Choose Bring IT for award-winning implementation excellence, global reach with expert teams, and a proven track record of successful business transformations that enhance efficiency, scalability, and ROI.

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Broaed is an AI Firm which provides services to B2B companies

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Hala AI is a Saudi-built AI customer engagement platform designed for e-commerce merchants on Salla and Zid. It automates customer service, marketing, and sales across WhatsApp, Instagram, TikTok, and web widgets — all in authentic Saudi Arabic dialect, not formal Modern Standard Arabic. Unlike Intercom, Zendesk, or WATI built for English-speaking markets, Hala AI natively understands Saudi colloquial phrases like "وش عندكم" and "بكم" — critical for the Saudi/GCC market. Capabilities include 24/7 AI customer service, WhatsApp Business API + Instagram + TikTok automation, abandoned cart recovery (30-40% recovery rate), AI-generated ad campaigns for Meta/Google/TikTok, native Salla and Zid integration with real-time product sync, built-in SEO tools, loyalty programs, and multi-channel analytics. PDPL-compliant data hosting in Saudi Arabia. Pricing starts at 49 SAR/month with a 3-day free trial (no credit card required). Founded 2025 in Riyadh. Maroof verified (372826). Serves 38,000+ Saudi merchants.

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Katico is a women-led company specializing in optimizing customer support systems through data-driven insights and a human-centric approach. Our team is passionate about streamlining workflows, leveraging knowledge bases, and empowering AI chatbots, all while keeping costs under control. Katico offers a full suite of services, including Knowledge Management for AI, Helpdesk Health Checks, Support System Optimization, Software Selection, and AI Chatbot Implementation. Our holistic, data-driven approach ensures that your support systems are seamlessly integrated, continuously optimized, and designed to grow with your business. One notable project involved automating complex approval chains and implementing digital forms in a helpdesk system, resulting in a 70% reduction in operating costs and a 59% decrease in ticket lead time. Our solution not only reduced costs but also boosted employee satisfaction by allowing staff to focus on higher-value activities. The last project involved working with a veterinary group to implement their Helpdesk and improve knowledge retention systems. Katico developed a knowledge base library, created a service center, and provided ongoing maintenance. The project achieved its goals on time, within budget, and to scope, delivering key components such as systems health check, tool implementation, and continuous support. Our dedicated approach and expert guidance ensured a successful and smooth project outcome.

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Outsource Philippines™ is a business process outsourcing (BPO) and knowledge process outsourcing (KPO) company headquartered in the Philippines. It provides end-to-end offshore staffing and managed service solutions that help organizations improve operational efficiency, reduce costs, and access experienced professionals across multiple business functions. The company’s core services include customer service, back-office support, accounting and finance, digital marketing, IT and creative outsourcing, web development, human resource outsourcing, and virtual assistance. Each solution is delivered by trained teams that follow client workflows, key performance indicators (KPIs), and service-level agreements (SLAs) to ensure consistent quality and transparency. Outsource Philippines supports clients in diverse industries such as e-commerce, healthcare, real estate, technology, professional services, and education. By combining process management, modern technology, and the expertise of the Filipino workforce, the company delivers scalable, secure, and reliable outsourcing solutions for global businesses in the United States, Australia, Canada, and other international markets.

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Premium Plus is a certified Zendesk partner with a strong track record in helping CX and EX teams succeed. Over 1,000 organisations trust us to guide them through every stage of their Zendesk journey. We assist with everything from choosing and buying Zendesk licences to setting up the platform and making ongoing improvements. Our focus is on building long-term partnerships, so you get continuous support and enhancements instead of just a one-off setup. Premium Plus has played an early and active role in Zendesk AI innovation. As the original partner for Ultimate (now Zendesk AI Agents) and a Zendesk AI Certified Implementation Partner, we have in-depth experience with the platform’s most advanced features. Our team includes multiple Zendesk AI-certified experts who work side-by-side with clients to deploy AI tools like AI Agents and Agent Copilot. These solutions help automate routine queries, give agents real-time insights, and create faster, more personalised experiences for both customers and employees. We are committed to helping organisations harness the latest Zendesk capabilities to drive measurable outcomes and continuous improvement. Key services and benefits include: - Zendesk licence procurement and management - End-to-end implementation and workflow configuration - AI Agents and Agent Copilot setup for 80%+ automation and agent productivity - Integration with CRM, communication, and productivity tools - Custom app development and help centre customisation - Ongoing optimisation, training, and strategic consultancy Premium Plus’s expertise and commitment to client success are reflected in numerous Zendesk awards, including EMEA Zendesk Excellence Partner of the Year 2024 and Zendesk Partner of the Year 2023. These awards highlight our dedication to delivering results and client satisfaction. Organisations partnering with Premium Plus typically experience faster ticket resolution, higher customer satisfaction scores, and ongoing improvement in their support operations. Premium Plus is the long-term partner for companies seeking to maximise the value of Zendesk through strategic guidance, tailored support solutions, continuous optimisation, and scalable, AI-powered customer and employee service operations.

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ReceptionHQ is a leading provider of 24/7 virtual receptionist and live call answering services across the United States, helping businesses of all sizes transform incoming calls into opportunities. With highly trained, US-based receptionists answering calls professionally in your business name, ReceptionHQ helps minimize missed opportunities from leads, appointments and customer inquiries. Whether you need full-time coverage, overflow support during peak periods, after-hours answering, or holiday coverage, our flexible virtual receptionist solutions adapt to your exact business needs. Live Call Answering Services & Plans: - MessageExpress – Streamlined message taking starting at just $25/month - ReceptionistPlus – Professional call answering with intelligent call transfers and customized greetings - MyAssistant – Enhanced service combining call answering with administrative support - MyDiary – Seamless appointment scheduling that books directly into your calendar system What Sets Us Apart: - True 24/7 availability with US-based receptionists during business hours, supported by our global team - Calls answered in your business name with fully customizable greetings and scripts - Intelligent call routing, screening, and transfer capabilities - Real-time message delivery via email and/or SMS - Spam call filtering and detailed caller information capture - Free web portal and mobile app for real-time call management - Flexible pay-per-call and pay-per-minute pricing options - No lock-in contracts (cancel anytime with no penalties) Why Businesses Trust ReceptionHQ: - Cost-effective alternative, saving 60-80% vs. in-house receptionists - Transparent pricing starting at just $25/month (among the most competitive in the industry) - No setup fees or hidden charges - US-based reception team during business hours (Phoenix, Arizona headquarters) - Bilingual capability (English and Spanish) - Fast average answer times designed to keep callers from waiting on hold - High call answer rate to capture as many opportunities as possible Proven Track Record: - Trusted by 25,000+ businesses from sole proprietors to enterprises - 18 years of US market expertise since 2007 - Part of OfficeHQ global network serving clients across US, UK, Australia and New Zealand - Reliable call infrastructure with strong uptime performance Ready to improve your call handling? Try free for 7 days, with instant activation (no credit card required). Cancel anytime, with no penalties

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Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX). We help businesses provide seamless customer service across every channel through our best-in-class contact centre software and services. Adopting a consultancy-led approach to design, deploy, and optimise customer service solutions, Route 101 supports hundreds clients, including some of the UK’s largest brands. Named Zendesk Global Most Valued Partner of the Year, and NICE EMEA Partner of the Year for 3 consecutive years, the business is home to a specialist team and combines deep market expertise with an incisive understanding of the technology landscape. www.route101.com

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