--- title: symplr Workforce Reviews meta_title: 'symplr Workforce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how symplr Workforce works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 57 scale: '5' date_modified: '2026-06-24' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # symplr Workforce Reviews **Vendor:** symplr **Category:** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling) **Average Rating:** 4.3/5.0 **Total Reviews:** 57 ## About symplr Workforce symplr Workforce is a healthcare workforce management solution that centralizes time and attendance, staffing, and scheduling for hospitals and health systems. The platform is designed to help organizations manage labor operations by automating complex pay policies, consolidating timekeeping and scheduling data, and supporting accurate payroll processes. It serves clinical and non-clinical departments that require reliable timekeeping, consistent schedule administration, and tools that reduce manual adjustments throughout the pay period. The system’s configurable rules engine applies union, state, and organizational pay policies—including shift differentials, premiums, and exceptions—to help ensure accuracy and consistency. Managers and payroll teams can identify overtime or premium pay exposure before it occurs, review exceptions, and compare planned versus actual staffing or productivity using available labor reports. These capabilities support cost control efforts and more efficient payroll review cycles. For staffing and scheduling workflows, symplr Workforce provides features such as schedule creation, shift changes, self-scheduling within guardrails, and mobile access for employees. Staff can clock in or out, view schedules, submit requests, and participate in approved shift workflows through mobile tools. Managers can monitor labor activity in real time, balance schedules within organizational rules, and make adjustments based on department needs. While advanced forecasting and predictive scheduling are delivered through Smart Square®, symplr’s separate scheduling solution, health systems may use both products within their broader workforce management strategy depending on their operational requirements. symplr Workforce itself focuses on accurate timekeeping, application of pay policies, daily schedule management, and visibility into labor indicators. Capabilities include: Automated time and attendance processing with complex pay rules Overtime and premium pay visibility Scheduling and staffing workflows with mobile self-service Exception management and labor reporting Support for multi-facility and variable staffing models symplr Workforce is designed to help healthcare organizations streamline labor processes and maintain payroll accuracy across diverse operational environments. ## symplr Workforce Pros & Cons **What users like:** - Users value the **ease of use** of symplr Workforce, allowing effortless scheduling and management from anywhere. (8 reviews) - Users value the **seamless integration** with payroll ERP systems, enhancing efficiency and ensuring compliance in workforce management. (5 reviews) - Users value the **efficiency** of symplr Workforce for seamless management and accurate resource allocation in one convenient platform. (4 reviews) - Users greatly value the **centralization of information** in symplr Workforce, enhancing efficiency and convenience for scheduling and adjustments. (3 reviews) - Users appreciate the **customization options** in Symplr Workforce, enhancing usability and adapting to specific organizational needs. (3 reviews) - Users value the **ease of use** in time tracking and attendance management, enhancing staff management efficiency. (3 reviews) - Users appreciate the **efficient self-service features** and robust compliance tools of symplr Workforce, simplifying staff management. (2 reviews) - Mobile Accessibility (2 reviews) - Automation (1 reviews) - Easy Access (1 reviews) **What users dislike:** - Users experience **slow performance** , especially with loading schedules and generating reports during peak usage times. (3 reviews) - Users struggle with **complex setup** , finding the implementation and payroll configuration time-consuming and challenging. (2 reviews) - Users find **difficult customization** in symplr Workforce due to its limited reporting options and rigid healthcare-specific design. (2 reviews) - Users face challenges due to **poor implementation** , which leads to misconfigurations and alignment issues with business workflows. (2 reviews) - Users find the **poor reporting capabilities** of symplr Workforce frustrating, especially when needing detailed insights on the go. (2 reviews) - Users experience **delayed responses** in shift swap approvals and notifications, causing last-minute miscommunications and coverage gaps. (1 reviews) - Users find the **difficult navigation** of symplr Workforce challenging, particularly from an administrator's perspective. (1 reviews) - Inflexibility (1 reviews) - Users desire more **schedule management features** and easier navigation from an administrator perspective in symplr Workforce. (1 reviews) - Users experience **notification issues** with symplr Workforce, leading to miscommunication and delays in shift changes. (1 reviews) ## symplr Workforce Reviews ### 1. Built for Healthcare: Robust Time and Attendance Nuance Handling **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya T. | Sr. Analyst Time & Attendance Systems, Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about symplr Workforce?** symplr Workforce is geared towards healthcare associates. The system can handle all of the healthcare nuances when it comes to Time and Attendance. **What do you dislike about symplr Workforce?** I cannot think of any dislikes at this time. **What problems is symplr Workforce solving and how is that benefiting you?** We use symplr Workforce to help reduce some of our manual work. Many of the tasks we handle today are still very hands-on, but we’ve found ways to use symplr to automate parts of those processes and make our day-to-day workflow more efficient. ### 2. Comprehensive Compliance Auditing Simplifies Workforce Management **Rating:** 5.0/5.0 stars **Reviewed by:** Yulia F. | Quality Engineer., Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about symplr Workforce?** What I value most is the platform’s built-in compliance auditing feature. It brings together payroll, time tracking, and, most importantly, staff credentials and certifications in one place. This makes it easy to instantly verify required training hours, which serves as a reliable assurance of the quality of the assigned talent. **What do you dislike about symplr Workforce?** The main challenge arises during the implementation phase. It is crucial to have a highly rigorous requirements validation process in place to prevent misconfigurations within the complex work standards. **What problems is symplr Workforce solving and how is that benefiting you?** Since we began using this system, we have observed a significant reduction in quality risks that used to result from staff fatigue or unsuitable task assignments. The system provides clear, auditable documentation that staff are properly qualified and that planning is conducted in an objective and equitable manner. As a result, our efficiency has improved, and both our processes and the quality of our final service have reached a higher standard. ### 3. Excellent Payroll Integration, But Too Healthcare-Focused **Rating:** 4.5/5.0 stars **Reviewed by:** Ian M. | Payroll Specialist., Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about symplr Workforce?** What I appreciate most is that it enables robust integration with payroll ERP systems, turning what was once a manual process into a unified source of truth. This approach ensures that every disbursement is both efficient and auditable, accurately reflecting actual labor costs and enhancing both compliance and financial management. **What do you dislike about symplr Workforce?** The product’s exclusive focus on the healthcare sector results in a certain rigidity. Its terminology and many settings are tailored specifically for clinical environments, which can make it challenging to adapt for use in non-healthcare industries. As a result, significant customization may be necessary to ensure an accurate fit outside of healthcare. **What problems is symplr Workforce solving and how is that benefiting you?** The platform has enabled me to move beyond simply executing transactions, allowing me to become a strategic partner in human capital management. By maintaining WFM data that is clean, compliant, and auditable, I can directly support the organization's cost containment goals. This ensures that each payroll payment is both strategic and accurate. ### 4. Efficient, Paperwork-Free Scheduling Right From My Phone **Rating:** 4.0/5.0 stars **Reviewed by:** Laura P. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about symplr Workforce?** It’s a very efficient tool because I can now see everything in one place, without paperwork or waiting around. I can change shifts and make adjustments from my phone without any issues, and that convenience is what I like most. **What do you dislike about symplr Workforce?** The interface design isn’t very appealing. They should update it and make it feel more dynamic and modern. **What problems is symplr Workforce solving and how is that benefiting you?** Thanks to this tool, we’re much more organized. I like that each employee can manage their own schedule and easily see their overtime hours, with the confidence that all records are accurate and transparent. ### 5. Clean, Centralized Interface That Keeps Everything in One Place **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel G. | Stanffing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about symplr Workforce?** What I appreciate most is the complete centralization. On top of that, the visual interface is clean and user-friendly, making it easy to move between the different functions without getting lost in an endless menus. **What do you dislike about symplr Workforce?** It takes a considerable amount of time to implement, especially to ensure that all workflows are properly aligned with the business rules. **What problems is symplr Workforce solving and how is that benefiting you?** Since we implemented it, errors in our shift schedules have decreased noticeably. It gives me real peace of mind to know the system is reliable, and that each person’s required certification is clearly displayed and easy to verify. ### 6. Time-Saving Self-Service Shift Management for Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Conall M. | VP of Human Resources., Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about symplr Workforce?** What stands out most about the tool is its self-service function for employees, which allows users to view, check, and change their shifts. This saves a lot of time and significantly reduces the administrative burden, making it a truly essential feature. **What do you dislike about symplr Workforce?** Sometimes the interface feels a bit cluttered, but that’s all. **What problems is symplr Workforce solving and how is that benefiting you?** One of the main benefits is the reduction in costs and in payments for unplanned overtime. Payroll is more accurate, and the team feels more satisfied and autonomous. Overall, it’s excellent. ### 7. Effortless Scheduling and Integration, Perfect for Streamlined Workforce Management **Rating:** 5.0/5.0 stars **Reviewed by:** Meryem M. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about symplr Workforce?** This platform is remarkably efficient, with self-service features that make it simple for staff to organize their schedules, swap shifts, and access payroll information. Its proactive approach to skills management is essential for maintaining compliance, while the outstanding integration capabilities remove the need for using several different systems. **What do you dislike about symplr Workforce?** At times, interacting with technical support can be a slow process, particularly when it comes to noncritical questions. We have also noticed that the options for customizing reports are somewhat limited. **What problems is symplr Workforce solving and how is that benefiting you?** This has turned out to be an excellent solution for optimizing staffing, maintaining regulatory compliance, and boosting employee retention. By giving staff more control and visibility over their schedules, it has also led to notable savings in operational costs. ### 8. Effortless Healthcare Staffing with an Outstanding Mobile App **Rating:** 4.5/5.0 stars **Reviewed by:** Juan E. | Business Analyst., Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about symplr Workforce?** What I appreciate most about symplr Workforce is how effectively it handles the complexities of staffing within the healthcare industry. The mobile app designed for employees is excellent as well, enabling them to view their schedules, submit change requests, and receive detailed task assignments. This functionality greatly lessens the administrative workload for supervisors. **What do you dislike about symplr Workforce?** What I find most frustrating is that the system tends to be slow at times, particularly when it comes to loading large schedules or creating detailed reports. **What problems is symplr Workforce solving and how is that benefiting you?** Since we started using symplr Workforce, manual scheduling is no longer necessary. The system enforces rules strictly and automatically, which has helped decrease staff fatigue. Additionally, it has greatly enhanced our ability to manage the staff budget. ### 9. User friendly & great for scheduling staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2025 **What do you like best about symplr Workforce?** The software is pretty user friendly and easy to learn how to use. The training material was very helpful in learning how to best utilize the system. I use this every day at my job and am constantly scheduling staff or moving/changing shifts. This product makes it easy to implement schedules, as well as do my day-to-day work within the software. I have integrated other dept's schedules on API and provided teaching on how to use it, and the feedback I've received on the ease of product use has been great. Customer Support has also been easy to work with in the past, when needed. **What do you dislike about symplr Workforce?** Downsides of our current API software are that they are upgraded to a cloud-based program, which we don't currently have, so upgrades will no longer be available for our current version. **What problems is symplr Workforce solving and how is that benefiting you?** They have fixed many glitches in the past that have made it easier to use. **Official Response from Tara Wieber:** > Thanks so much for the thoughtful review! We're glad to hear that symplr Workforce is making your day-to-day scheduling smoother—and that the training materials helped you and your team get up to speed quickly. It’s especially great to hear that others have found it easy to learn too, and that you’ve had a positive experience with our support team. We hear you on the cloud upgrade challenge, and appreciate you calling that out. While moving to the cloud does bring long-term benefits and access to future enhancements, we understand the transition can take time and planning. If there’s anything we can do to support you in that process, don’t hesitate to reach out. Thanks again for being part of the symplr community—and for helping others by sharing your experience! ### 10. A more organized approach to workforce planning **Rating:** 4.5/5.0 stars **Reviewed by:** Vito G. | Operations Shift Supervisor, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about symplr Workforce?** The one thing about symplr Workforce I like the most is how it arrays shift rotations. It helps distribute work evenly among employees to avoid overloading of some while ensuring, in turn, that there is no burnout within the team. Preferences and availability as well as workload balance are considered in the automated scheduling. It also helps in ensuring that that certain roles meet specific credentialing needs before being assigned shifts. This has kept us out of last minute adjustments and gaps in staff. **What do you dislike about symplr Workforce?** Symplr Workforce has the downside of taking longer to approve shift swaps. However, with requests of approved paths requiring through their approval paths there can sometimes be a delay for last minute changes. Secondly, second (another entry), while schedule updates get pushed, the notification for the changes is never sent immediately, so sometimes the miscommunication. There are, though, for a few instances, course, some employees have not been aware of the changes and as a result, have had coverage gaps. **What problems is symplr Workforce solving and how is that benefiting you?** It is now easy to manage incidences of shift interferences since Symplr Workforce has had a positive impact on the way the organization is being scheduled. This reduces working hours which managers used to spend so much time ensuring fair distribution of shift. It also assists in avoiding compliance problems as the necessary certificates are checked for verification before granting certain positions. This has made staffing easier and eliminated some of the sudden changes on the team, taking their attention away from the work at hand. ### 11. Customizable templates in symplr Workforce fit our unique needs perfectly **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie M. | Workforce operations coordinator, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about symplr Workforce?** To be very honest, I like the intuitive feel that the tool has grown to showcase under symplr Workforce. It is easy to use, and well organized in terms of scheduling and tracking of the time your employees take off. The templates are convenient to use to design the schedules tailored to our needs, besides it does not need much effort to do that. Also, regarding the real time notification and approval it helps me to track the changes in staffing and apply necessary changes when necessary. **What do you dislike about symplr Workforce?** Although, there are various features in symplr Workforce, I was surprised to realize that the mobility app seems to have fewer options than the web application. More precisely, they would like to have even more Reporting and Analytics options on the Mobile application. This would make it possible for me to do staff planning and make shift schedules on the move rather than having to stay at the office. **What problems is symplr Workforce solving and how is that benefiting you?** Originally, our effort to manage employee schedules and team tracking was terrible, but symplr Workforce has changed all that. Since taking these processes automated, we have reduced errors, improved compliance and learned a lot about staffing trends. This has allowed us to optimize our workforce: have the right people in the right region at the right moment. In the end, it helps the patient and it helps the workplace. ### 12. Gets the job done **Rating:** 4.5/5.0 stars **Reviewed by:** Bill E. | Senior Manager, HR Service Center, Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about symplr Workforce?** It is an easy to use platform and support through implementation has been pretty good. **What do you dislike about symplr Workforce?** We are on older versions that seem more complicated than they need to be. **What problems is symplr Workforce solving and how is that benefiting you?** Scheduling and complicated time tracking is done well in Symplr ### 13. Excellent tool for task and reports management ! **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek R. | Senior IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about symplr Workforce?** I personally like how easy to use this platform and it really helped me in reporting and staff management . From taking attendance to log tracking of teams it works without any issue. It does absolute job for time card and attendance tracking which I find very useful **What do you dislike about symplr Workforce?** I see no red mark while working with this platform ,it does the job without issue. **What problems is symplr Workforce solving and how is that benefiting you?** It has been very helpful in keeping track of the task management and report management while working with teams. Definately helped in improving the productivity of the whole company .Makes task easier with its supports of devices . ### 14. User-friendly and adaptable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about symplr Workforce?** I like that it was very easy to navigate, search for employees, etc. It was also adaptable, as our engineers were able to add in reports we could pull, templates we could create, and more which was super helpful. **What do you dislike about symplr Workforce?** I think it would have been nicer to have more schedule management ability, or at least to have made it easier to navigate and use from an administrator POV. **What problems is symplr Workforce solving and how is that benefiting you?** It made it much easier to see where applicants were in the process and current employees in one place which was great. ### 15. An advanced app for scheduling and Compliance in healthcare **Rating:** 5.0/5.0 stars **Reviewed by:** Prachi K. | Cyber Breach Review Attorney , Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2024 **What do you like best about symplr Workforce?** I love the advanced analytical feature of streamlining scheduling, compliance and other HR functions primarily in the healthcare industry. It allows for real time updates reducing administrative overhead. The platform also provides for self service portal for employees. This allows them to manage their schedules, request for time offs etc **What do you dislike about symplr Workforce?** There is no glaring backlog which can be pooiinted out about the software **What problems is symplr Workforce solving and how is that benefiting you?** This software allows me to integrate health record and payroll system. Also the app provides valuable insights like productivity, staffing levels etc. ### 16. Empowering Workforce Management with Ease. **Rating:** 4.5/5.0 stars **Reviewed by:** Kriti S. | Process Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about symplr Workforce?** I love how easy-to-use Symplr Workfoce is, especially for scheduling and managing employee records. Also, the integration with other systems is smooth, making implementation easier. **What do you dislike about symplr Workforce?** Overall, the platform is easy to use, but there can be some delays when loading schedules during high traffic times. **What problems is symplr Workforce solving and how is that benefiting you?** The platform make trackig time cards and managing overtime much easier, which has led to better employee cost control. ### 17. Time saver tool **Rating:** 4.5/5.0 stars **Reviewed by:** Rajendra B. | Associate Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2024 **What do you like best about symplr Workforce?** Helps me to track attendance of my, daily routine or timekeeping also and also help in scheduling calendar for the day **What do you dislike about symplr Workforce?** Time taking while filling the attdancce form or take time to load the sheets **What problems is symplr Workforce solving and how is that benefiting you?** Helps me geniuely about attandance problem issue which arises and with the help of this app can easily fill dsily attdance where earlier using d365 which is also good but not this much ### 18. Streamline your workforce management. **Rating:** 4.5/5.0 stars **Reviewed by:** Ritu P. | Process Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about symplr Workforce?** I like how semlesslly it integrates various HR funtions into one platform. The analytics feature is game changer for my organization. **What do you dislike about symplr Workforce?** The process to filling out the attendance forms can be a bit time consuming. **What problems is symplr Workforce solving and how is that benefiting you?** Symplr helps in steamlining our attenace tracking and payroll process, which is a significant part of HR. ### 19. Simplified Employee Reporting Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Preetima P. | KYC ANALYST, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about symplr Workforce?** The collaborative features make communication and coordination between team seamless. **What do you dislike about symplr Workforce?** It is relatively straightforward to implement and use. **What problems is symplr Workforce solving and how is that benefiting you?** It resolves several issues like workforce management, tracking and end to end employee records. ### 20. Excellent products **Rating:** 4.5/5.0 stars **Reviewed by:** LOri F. | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about symplr Workforce?** The Time & Attendance system is a wonderful product! It's easy to use and offers many features for employees which eliminates some of the work from managers. I also like being able to set some of my own preferences and looking at information that is important to my role. The integration between Scheduling, Time Cards and Attendance tracking is excellent. Our implementation team (12 years ago) was excellent and definitely appreciated their expertise on best practices. Customer Service is wonderful. Most of my questions are answered immediately and if the issue needs to be escalated, the responses I receive are very prompt. **What do you dislike about symplr Workforce?** My only recommendation for improvement would be for some of the standard reports such as the Attendance Tracking report. **What problems is symplr Workforce solving and how is that benefiting you?** No problems at the moment **Official Response from Tara Wieber:** > Hi Lori! We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review. ### 21. Great organizational tool **Rating:** 4.5/5.0 stars **Reviewed by:** Erin L. | Certified Nursing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about symplr Workforce?** I Love the collaborative nature of the platform **What do you dislike about symplr Workforce?** I wish there was reminders for time cards or a way to hold employees accountable. **What problems is symplr Workforce solving and how is that benefiting you?** Organization. It is hard to keep track of all employees. This makes it easier to have everything ### 22. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Madel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about symplr Workforce?** The app itself is easy to use. It has available learning manual in the site. **What do you dislike about symplr Workforce?** The customer service takes time to respond, but they really pay attention to our concern when they respond. **What problems is symplr Workforce solving and how is that benefiting you?** Title 22 requirements, acuity of the patient to nursing ratio. **Official Response from Tara Wieber:** > Hi Madel! We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review. ### 23. It has been a fast and easy learning curve. The interface is very intuitive. **Rating:** 4.5/5.0 stars **Reviewed by:** Glavchovski G. | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about symplr Workforce?** It makes the applicant tracing process extremely straightforward and easy for everyone. **What do you dislike about symplr Workforce?** Little to no drawbacks. As with anything else, there is some getting used time. **What problems is symplr Workforce solving and how is that benefiting you?** symplr Workforce makes talent management easier and pun intended, simpler. **Official Response from Tara Wieber:** > We are always delighted to hear that our customers are enjoying our products or services. Thank you for taking the time to write a review. ### 24. symplr Workforce Management Review 2022 **Rating:** 5.0/5.0 stars **Reviewed by:** Kathaleen R. | IT Shared Business Services Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Workforce?** The application is very easy to use for our staff. The mobile apps added much-needed access in our nursing areas and were something the staff has been asking us to purchase. **What do you dislike about symplr Workforce?** There is a lot of setup in Staffing & Scheduling just to build a new department. So many indicators, parameters, and items to link together, etc. Wish it was a little more streamlined. **What problems is symplr Workforce solving and how is that benefiting you?** The mobile app with the Beacon is addressing an issue with staff floating to the correct facility/departments. Having Time & Attendance and Staffing & Scheduling accessed in the same API Portal has benefited out employees and management staff. We used to access two different applications. Also, have a better picture of the schedules related to possible overtime. ### 25. User Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron R. | HRIS Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Workforce?** The simplicity of the user interface is awesome! Very easy for any associate to get in and quickly navigate basic functions. **What do you dislike about symplr Workforce?** Reporting when needing to export is not the best when using in .CSV format. The column headers are not broken out and are also note defined. Luckily you can do custom reporting! **What problems is symplr Workforce solving and how is that benefiting you?** The ability to see real time projections as long as your time cards are up to date is a great feature that helps our areas manage overtime and costs when it comes to labor. ### 26. A Complete Employee Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Adam F. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about symplr Workforce?** My perspective is from an admin standpoint, but I can tell that the HR module does exactly what it needs to for the HR and Benefits team. We also use the Time and Attendance and Scheduling modules. These both interface well with the various timeclocks we use, and the scheduling is invaluable for scheduler managers. Support responsiveness has also been very good when something comes up during payroll processing and we need a quick fix. Upgrade support has also been fantastic. **What do you dislike about symplr Workforce?** Some of the interfaces are on the clunky side. However, this might be due to an older version we are on right now for Time and Attendance and Scheduling. Sometimes support tickets don't get a response for a while, but higher priority items do tend to get quick responses. Any time I've been on the phone for support, that has been quick. **Recommendations to others considering symplr Workforce:** Symplr offers a complete package of options for supporting all employee management needs of a business. Lately, they have been talking up their cloud option for Time and Attendance and Scheduling, and it sounds like a great option. We have not been able to work it into our budget yet, but I would consider checking that out if you're looking for a platform like Symplr. They should at least be considered if you're shopping around. **What problems is symplr Workforce solving and how is that benefiting you?** The HRP module provides a way to manage tax settings and benefits settings for employees. Benefits enrollment is very smooth each year. For time entry, we have a mix of salary and hourly employees. The system works well to support everyone who needs to use it. Managing time off also works well. For what it needs to do, it does it well and is reliable. Newer versions should improve on the interface issues I pointed out previously. **Official Response from Tara Wieber:** > Hi Adam! Thank you so much for taking the time to write such a thoughtful review about our workforce management and time and attendance scheduling solutions. We're happy to hear both are working well together to support the needs of your employee population. Also, thank you for sharing feedback about your experience with some of our interfaces and some delays you've experienced with getting support for non-urgent requests. I will share this with the product and support teams. ### 27. Talent Acquisition Business Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Anna L. | Talent Acquisition Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** I love the reports! The insights tab really provides easy to pull reports and easy to understand information. I also like how you can easily review candidate information via the applicants tab as well. **What do you dislike about symplr Workforce?** I wish that it would integrate with our other systems such as Lawson, etc... If we could have more onboarding infomration available such as DocuSign, etc.. that would be great. **What problems is symplr Workforce solving and how is that benefiting you?** The system has continued to add in features such as the offer letters being integrated into the new hire wizard that is extremely helpful in streamlining our processes. ### 28. Poor support **Rating:** 0.5/5.0 stars **Reviewed by:** Michelle W. | Human Resources Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about symplr Workforce?** system is easy to use and easy to teach to other leaders **What do you dislike about symplr Workforce?** the support has gone downhill since smplyr has taken over. I can not even get someone to call me or have a number to call. I have to use the chat feature and I don't receive a response for days or even weeks. I have had one ticket open for over a month with only a few updates. I requested an update on 08/25 and still to this day haven't received a response or acknowledgement. This is inpacting people at our VP level. **What problems is symplr Workforce solving and how is that benefiting you?** Ease of tracking and use for managers in our organization. ### 29. Excellent Company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Their product is very customizable. The majority of our changing needs can be made through configuring in the base product vs having a need for custom code. **What do you dislike about symplr Workforce?** There are not many standard reports. Most reports that are requested by our end users need to be custom created. **What problems is symplr Workforce solving and how is that benefiting you?** They provide our workforce management solution allowing us to keep track of employee hours and schedules. **Official Response from Tara Wieber:** > Thank you for taking the time to provide a review of symplr Workforce and how it helps support the changing needs of your organization. I'll make sure to share your input about more robust reporting functionality to our product team. ### 30. Great system with customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Pilar L. | Director of Talent Acquisition, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Workforce?** Great customer service and support and easy to use **What do you dislike about symplr Workforce?** Would like a more visual pleasing platform **What problems is symplr Workforce solving and how is that benefiting you?** Gathering Data and Managing applications ### 31. Workforce app works well **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about symplr Workforce?** It makes it rather simple to review your timecard at a glance and very simple to sign off on your time remotely. Especially handy for those days you forget to sign off before you leave the office. **What do you dislike about symplr Workforce?** There is not a whole lot to dislike about the app. Its initial setup process could be a bit simpler and have additional features, such as seeing your benefit balances and pay stubs from the app. **What problems is symplr Workforce solving and how is that benefiting you?** It benefits me by allowing me to remotely sign off on my timecard after I badge out for the day. ### 32. Users love the experience Workforce provide and we haven't had any complain or outage related to it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about symplr Workforce?** The GUI, it is easy to browse and fast for the users to find what they need and get the required information in a easy way. They also like the menus and the location of the graphics. **What do you dislike about symplr Workforce?** Nothing, I think we like it in general and found no issues so far. It is self driven and intuitive. not sure what could be improved at this moment but mabe interfacing with other solutions would be nice **What problems is symplr Workforce solving and how is that benefiting you?** no problems that I am aware off. We manage the systems side of the servers and applications so we do not hae much exposure to the app itself but usually the app team will ask us to reboot a system or check the app best practices or setup and we had no reports about this software so far. ### 33. It has some nice features **Rating:** 4.0/5.0 stars **Reviewed by:** Michael N. | API Implementation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 30, 2022 **What do you like best about symplr Workforce?** The ability to see schedules, time cards, benefits etc. 24/7/365. **What do you dislike about symplr Workforce?** Not being able to see the license information in the app. **What problems is symplr Workforce solving and how is that benefiting you?** We now have a shared responsibility model for paycheque accuracy. The staff having the app and using it on a weekly basis to review their own time cards are key to this process. ### 34. Great Service For Communication! **Rating:** 5.0/5.0 stars **Reviewed by:** Jada M. | Registered Nurse, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about symplr Workforce?** Quick and easy communication between the multi-disciplinary team! **What do you dislike about symplr Workforce?** Multiple reminder notifications (which is okay) just a tad annoying at times. **What problems is symplr Workforce solving and how is that benefiting you?** Quick communication between team members when distance is a factor. ### 35. Can help users easily gather data on patient information. **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie E. | ACO Population Health Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Easy to use and train users. Easy reporting. **What do you dislike about symplr Workforce?** That I can not see the entire record behink the scene like I use to see. **What problems is symplr Workforce solving and how is that benefiting you?** When the HIS system can't do it, MIDAS can. ### 36. Symplr'sEvips **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about symplr Workforce?** Ease of use of Symplr's software and user interface. **What do you dislike about symplr Workforce?** Technical documentation for Symplr's API needs more detailed help. **What problems is symplr Workforce solving and how is that benefiting you?** Providing an easy-to-use UI for our business ### 37. Symplr Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about symplr Workforce?** The interface is simple and easy to understand. It just makes sense when working within Symplr versus other applications I've used in the past. **What do you dislike about symplr Workforce?** Entering legacy data from our previous system has been a bit of a pain point but nothing too terrible. **What problems is symplr Workforce solving and how is that benefiting you?** It is creating an enterprise solution for all of our facilities instead of fragmented on many different applications. ### 38. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Erika C. | Physician Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Dashboard function is helpful and easy to use. **What do you dislike about symplr Workforce?** No email notifications when an app is there **What problems is symplr Workforce solving and how is that benefiting you?** Tracking candidates and posting jobs. ### 39. I find using eSchedule very easy and understandable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about symplr Workforce?** I like the way the program is designed from the view of a end user to a supervisor. I find the program easy to use and if you follow the way you are supposed to do things, it can work very easily and quick. I find support to be help whenever you need it. **What do you dislike about symplr Workforce?** Some of the reports are not what I need - we need a report writer on our team. **What problems is symplr Workforce solving and how is that benefiting you?** I didn't know how to attach a report to a person and they emailed me a resolution that I was easily able to execute. **Official Response from Tara Wieber:** > Thank you so much for taking the time to review symplr Workforce! We're so happy to hear that you find our solution intuitive and our support team helpful! ### 40. Sr Clinical Applications Analyst **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Still too new to determine. I am hoping it improves the services we had been receiving when Midas was Conduent **What do you dislike about symplr Workforce?** Responsiveness has improved but still has a long way to go **What problems is symplr Workforce solving and how is that benefiting you?** Better QC on their products. We have issues with locks which brought down our entire system for 8 hours ### 41. Symply daily user **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Very user friendly. Support is very good **What do you dislike about symplr Workforce?** Not being able to view time card screens, besides 1 previous payroll. **What problems is symplr Workforce solving and how is that benefiting you?** Time and attendance issues. Makes my job as a payroll clerk easier. **Official Response from Tara Wieber:** > Thank you so much for taking the time to review symplr Workforce! I'm thrilled to hear it makes your job easier and will make sure to share your feedback about timecard screens with our product team. ### 42. Easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandria M. | Patient Acct Rep, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about symplr Workforce?** The simplicity of the programs. and the help was quick easy and fast **What do you dislike about symplr Workforce?** Nothing so far. The system seems easy to use. **What problems is symplr Workforce solving and how is that benefiting you?** Helping to find simple solutions. ### 43. Laborworks **Rating:** 5.0/5.0 stars **Reviewed by:** Jody J. | D, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about symplr Workforce?** Ease of use. I like the color coding in the schedule area and the ability to quickly create employees schedules and approve time cards **What do you dislike about symplr Workforce?** On time card Monday it is very slow. I wish the calendar portion of laborworks scheduling was faster to load. Essentially a faster version of the current program. **Recommendations to others considering symplr Workforce:** Highly recommend. Teach your end users how to use the app **What problems is symplr Workforce solving and how is that benefiting you?** Staff are able to enter their own schedules during the open scheduling. Which allows us to fill in our gaps. Staff can review and sign off on their time cards both at work and from home. ### 44. Shift Select API **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer Q. | Staffing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Everyone has access to the same information, even remotely **What do you dislike about symplr Workforce?** interface going back and forth between kronos **What problems is symplr Workforce solving and how is that benefiting you?** schedules all together in one resource ### 45. It took me a long time to learn how to use but now I feel like an expert. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about symplr Workforce?** Easy to assign modules and classes...... **What do you dislike about symplr Workforce?** Difficult to add videos and images in a test. **What problems is symplr Workforce solving and how is that benefiting you?** Providing education and tracking. ### 46. They are very friendly and always return calls promptly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Customer service is very thorough and shows prompt attention. **What do you dislike about symplr Workforce?** emails that we get non stop, they should cut back on that. **What problems is symplr Workforce solving and how is that benefiting you?** we are trying to get automated reports sent to our in house users for tracking purposes. ### 47. Symplr Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** Easy of use; software updates, reporting and time management **What do you dislike about symplr Workforce?** Reporting is a bit confusing until you get used to it but otherwise no much to dislike. **What problems is symplr Workforce solving and how is that benefiting you?** Time recording and time off submissions. Reports on ETO. **Official Response from Tara Wieber:** > Thank you for taking the time to review symplr Workforce! We're continually making improvements to ensure continued ease of use and robust reporting functionality. I'll be sure to pass your feedback to our product team. ### 48. OK, not the best, steep learning curve, not intuitive **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** gets the job done. easy to find balances and employee info **What do you dislike about symplr Workforce?** unable to cancel requests, takes a lot of learning because it is not intuitive. **What problems is symplr Workforce solving and how is that benefiting you?** PTO request and approval process. ### 49. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about symplr Workforce?** It's a great way to gauge candidates and offers guidance for interviews **What do you dislike about symplr Workforce?** N/A overall I've had a great experience using the tool **What problems is symplr Workforce solving and how is that benefiting you?** It helps prepare hiring managers for interviews ### 50. centricity at hospital **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about symplr Workforce?** I like how easy it is to modify if Someone forgets to clock in or out **What do you dislike about symplr Workforce?** Overall, it is good! there are not really any downfalls. **What problems is symplr Workforce solving and how is that benefiting you?** Definitely, allows all employees to view their time card and submit changes for approval ## symplr Workforce Discussions - [What is symplr Workforce used for?](https://www.g2.com/discussions/what-is-symplr-workforce-used-for) - [View symplr Workforce pricing details and edition comparison](https://www.g2.com/products/symplr-workforce/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+11%3A50%3A56+-0500&secure%5Bsession_id%5D=1f9f2807-2ae0-4674-8ac7-10c46e935e5e&secure%5Btoken%5D=820834211a931e0dfc7cb503f55d4d3f79fbc11e52fb049264293ddbeca9d914&format=llm_user) ## symplr Workforce Integrations - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## symplr Workforce Features **Operations** - Automated Scheduling - Absence Management - Mobile Access **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications ## Top symplr Workforce Alternatives - [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) - 4.6/5.0 (164 reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - 4.3/5.0 (2,159 reviews) - [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) - 4.3/5.0 (403 reviews)