symplr Workforce Reviews & Product Details

symplr Workforce is a healthcare workforce management solution that centralizes time and attendance, staffing, and scheduling for hospitals and health systems. The platform is designed to help organizations manage labor operations by automating complex pay policies, consolidating timekeeping and scheduling data, and supporting accurate payroll processes. It serves clinical and non-clinical departments that require reliable timekeeping, consistent schedule administration, and tools that reduce manual adjustments throughout the pay period. The system’s configurable rules engine applies union, state, and organizational pay policies—including shift differentials, premiums, and exceptions—to help ensure accuracy and consistency. Managers and payroll teams can identify overtime or premium pay exposure before it occurs, review exceptions, and compare planned versus actual staffing or productivity using available labor reports. These capabilities support cost control efforts and more efficient payroll review cycles. For staffing and scheduling workflows, symplr Workforce provides features such as schedule creation, shift changes, self-scheduling within guardrails, and mobile access for employees. Staff can clock in or out, view schedules, submit requests, and participate in approved shift workflows through mobile tools. Managers can monitor labor activity in real time, balance schedules within organizational rules, and make adjustments based on department needs. While advanced forecasting and predictive scheduling are delivered through Smart Square®, symplr’s separate scheduling solution, health systems may use both products within their broader workforce management strategy depending on their operational requirements. symplr Workforce itself focuses on accurate timekeeping, application of pay policies, daily schedule management, and visibility into labor indicators. Capabilities include: Automated time and attendance processing with complex pay rules Overtime and premium pay visibility Scheduling and staffing workflows with mobile self-service Exception management and labor reporting Support for multi-facility and variable staffing models symplr Workforce is designed to help healthcare organizations streamline labor processes and maintain payroll accuracy across diverse operational environments.

Product Website

Seller

symplr

Languages Supported

English

Product Description

CentricityTM ShiftSelect enables users to to optimize resources and meet patient care goals through management. Increase employee satisfaction by empowering them to choose when they want to work based on experience, competencies, personal preferences and job qualifications.

Overview by

Alex Mudge

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

symplr Workforce Integrations

(3)

Verified by symplr Workforce

symplr Workforce Media

symplr Workforce Demo - Schedule Overview (desktop)

Gain real-time visibility into staffing coverage, scheduling balance, and time and attendance issues across units—so leaders can quickly resolve gaps, manage workload, and optimize labor resources.

symplr Workforce Demo - Mobile Home Screen – Manager & Employee Hub

Manage time and attendance on the go with instant access to time cards, approvals, exceptions, and staffing insights, while giving employees a simple way to view schedules, review hours, and track missed clockings.

symplr Workforce Demo - Mobile Self-Scheduling View

Empower staff to self-schedule, view shift details, and track hour commitments, helping teams fill open shifts faster, reduce coverage gaps, and support fair, flexible scheduling.

symplr Workforce Demo - Mobile Time Card Approvals

Review and approve employee hours in seconds—resolving exceptions, validating worked time, and ensuring accurate payroll from any device.

symplr Workforce Demo - Detailed Time Card (Desktop My Time)

The detailed time card screen displays hours worked, scheduled hours, overtime, exceptions, pay codes, and department totals. Managers and employees can review transactions, benefit balances, and pay period notes to ensure accuracy and compliance. This level of transparency supports error reducti...

symplr Workforce Demo - Time Clock – Badge Clock-In

The time clock interface allows employees to quickly clock in or out using a badge or manual entry. The clear display, real-time timestamp, and on-screen announcements make it easy to support accurate time capture and attendance tracking across the organization.

Official Downloads

(5)

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Whitepaper: Build a Workforce Management Business Case with Our Help

Report: Healthcare Executives Share Insights on Workforce Management Strategy

symplr Workforce Reviews (54)

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Yulia F.

Quality Engineer.

Small-Business (50 or fewer emp.)

11/11/2025

"Comprehensive Compliance Auditing Simplifies Workforce Management"

5/5

What do you like best about symplr Workforce?

What I value most is the platform’s built-in compliance auditing feature. It brings together payroll, time tracking, and, most importantly, staff credentials and certifications in one place. This makes it easy to instantly verify required training hours, which serves as a reliable assurance of the quality of the assigned talent. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

The main challenge arises during the implementation phase. It is crucial to have a highly rigorous requirements validation process in place to prevent misconfigurations within the complex work standards. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

Since we began using this system, we have observed a significant reduction in quality risks that used to result from staff fatigue or unsuitable task assignments. The system provides clear, auditable documentation that staff are properly qualified and that planning is conducted in an objective and equitable manner. As a result, our efficiency has improved, and both our processes and the quality of our final service have reached a higher standard. Review collected by and hosted on G2.com.

Ian M.

Payroll Specialist.

Small-Business (50 or fewer emp.)

11/3/2025

"Excellent Payroll Integration, But Too Healthcare-Focused"

4.5/5

What do you like best about symplr Workforce?

What I appreciate most is that it enables robust integration with payroll ERP systems, turning what was once a manual process into a unified source of truth. This approach ensures that every disbursement is both efficient and auditable, accurately reflecting actual labor costs and enhancing both compliance and financial management. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

The product’s exclusive focus on the healthcare sector results in a certain rigidity. Its terminology and many settings are tailored specifically for clinical environments, which can make it challenging to adapt for use in non-healthcare industries. As a result, significant customization may be necessary to ensure an accurate fit outside of healthcare. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

The platform has enabled me to move beyond simply executing transactions, allowing me to become a strategic partner in human capital management. By maintaining WFM data that is clean, compliant, and auditable, I can directly support the organization's cost containment goals. This ensures that each payroll payment is both strategic and accurate. Review collected by and hosted on G2.com.

Maria L.

Workforce Analyst.

Small-Business (50 or fewer emp.)

10/31/2025

"Accurate Forecasting & User-Friendly, But Payroll Setup Needs Smoother Onboarding"

4.5/5

What do you like best about symplr Workforce?

What I appreciate most is the platform's accuracy and the reliable alignment between demand forecasting and staffing, which guarantees that resources are allocated appropriately. When this is paired with competency-based allocation, it greatly enhances both the quality and efficiency of the service provided. Additionally, I find the platform to be very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

While the integrations are robust, configuring the payroll module proved to be a particularly time-consuming and challenging task. To enhance the overall experience, it is essential to provide a more streamlined and guided onboarding process that can effectively handle the regulatory complexities involved in payroll. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

The workforce activation and advanced forecasting engine analyze historical data, leading to a direct 20% reduction in overtime. These cost savings have enabled me to shift my professional focus from manually adjusting schedules to strategically optimizing processes, which has allowed me to make a much greater impact on the organization. Review collected by and hosted on G2.com.

Meryem M.

Data Analyst

Small-Business (50 or fewer emp.)

12/9/2025

"Effortless Scheduling and Integration, Perfect for Streamlined Workforce Management"

5/5

What do you like best about symplr Workforce?

This platform is remarkably efficient, with self-service features that make it simple for staff to organize their schedules, swap shifts, and access payroll information. Its proactive approach to skills management is essential for maintaining compliance, while the outstanding integration capabilities remove the need for using several different systems. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

At times, interacting with technical support can be a slow process, particularly when it comes to noncritical questions. We have also noticed that the options for customizing reports are somewhat limited. Review collected by and hosted on G2.com.

Juan E.

Business Analyst.

Small-Business (50 or fewer emp.)

11/19/2025

"Effortless Healthcare Staffing with an Outstanding Mobile App"

4.5/5

What do you like best about symplr Workforce?

What I appreciate most about symplr Workforce is how effectively it handles the complexities of staffing within the healthcare industry. The mobile app designed for employees is excellent as well, enabling them to view their schedules, submit change requests, and receive detailed task assignments. This functionality greatly lessens the administrative workload for supervisors. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

What I find most frustrating is that the system tends to be slow at times, particularly when it comes to loading large schedules or creating detailed reports. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/19/2025

"User friendly & great for scheduling staff"

4.5/5

What do you like best about symplr Workforce?

The software is pretty user friendly and easy to learn how to use. The training material was very helpful in learning how to best utilize the system. I use this every day at my job and am constantly scheduling staff or moving/changing shifts. This product makes it easy to implement schedules, as well as do my day-to-day work within the software. I have integrated other dept's schedules on API and provided teaching on how to use it, and the feedback I've received on the ease of product use has been great. Customer Support has also been easy to work with in the past, when needed. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

Downsides of our current API software are that they are upgraded to a cloud-based program, which we don't currently have, so upgrades will no longer be available for our current version. Review collected by and hosted on G2.com.

Response from Tara Wieber of symplr Workforce

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Thanks so much for the thoughtful review! We're glad to hear that symplr Workforce is making your day-to-day scheduling smoother—and that the training materials helped you and your team get up to speed quickly. It’s especially great to hear that others have found it easy to learn too, and that you’ve had a positive experience with our support team.

We hear you on the cloud upgrade challenge, and appreciate you calling that out. While moving to the cloud does bring long-term benefits and access to future enhancements, we understand the transition can take time and planning. If there’s anything we can do to support you in that process, don’t hesitate to reach out.

Thanks again for being part of the symplr community—and for helping others by sharing your experience!

Vito G.

Operations Shift Supervisor

Individual & Family Services

Small-Business (50 or fewer emp.)

2/20/2025

"A more organized approach to workforce planning"

4.5/5

What do you like best about symplr Workforce?

The one thing about symplr Workforce I like the most is how it arrays shift rotations. It helps distribute work evenly among employees to avoid overloading of some while ensuring, in turn, that there is no burnout within the team. Preferences and availability as well as workload balance are considered in the automated scheduling. It also helps in ensuring that that certain roles meet specific credentialing needs before being assigned shifts. This has kept us out of last minute adjustments and gaps in staff. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

Symplr Workforce has the downside of taking longer to approve shift swaps. However, with requests of approved paths requiring through their approval paths there can sometimes be a delay for last minute changes. Secondly, second (another entry), while schedule updates get pushed, the notification for the changes is never sent immediately, so sometimes the miscommunication. There are, though, for a few instances, course, some employees have not been aware of the changes and as a result, have had coverage gaps. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

It is now easy to manage incidences of shift interferences since Symplr Workforce has had a positive impact on the way the organization is being scheduled. This reduces working hours which managers used to spend so much time ensuring fair distribution of shift. It also assists in avoiding compliance problems as the necessary certificates are checked for verification before granting certain positions. This has made staffing easier and eliminated some of the sudden changes on the team, taking their attention away from the work at hand. Review collected by and hosted on G2.com.

Stephanie M.

Workforce operations coordinator

Consumer Services

Small-Business (50 or fewer emp.)

1/27/2025

"Customizable templates in symplr Workforce fit our unique needs perfectly"

4/5

What do you like best about symplr Workforce?

To be very honest, I like the intuitive feel that the tool has grown to showcase under symplr Workforce. It is easy to use, and well organized in terms of scheduling and tracking of the time your employees take off. The templates are convenient to use to design the schedules tailored to our needs, besides it does not need much effort to do that. Also, regarding the real time notification and approval it helps me to track the changes in staffing and apply necessary changes when necessary. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

Although, there are various features in symplr Workforce, I was surprised to realize that the mobility app seems to have fewer options than the web application. More precisely, they would like to have even more Reporting and Analytics options on the Mobile application. This would make it possible for me to do staff planning and make shift schedules on the move rather than having to stay at the office. Review collected by and hosted on G2.com.

What problems is symplr Workforce solving and how is that benefiting you?

Originally, our effort to manage employee schedules and team tracking was terrible, but symplr Workforce has changed all that. Since taking these processes automated, we have reduced errors, improved compliance and learned a lot about staffing trends. This has allowed us to optimize our workforce: have the right people in the right region at the right moment. In the end, it helps the patient and it helps the workplace. Review collected by and hosted on G2.com.

Bill E.

Senior Manager, HR Service Center

Enterprise (> 1000 emp.)

6/26/2025

"Gets the job done"

4.5/5

What do you like best about symplr Workforce?

It is an easy to use platform and support through implementation has been pretty good. Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

We are on older versions that seem more complicated than they need to be. Review collected by and hosted on G2.com.

Vivek R.

Senior IT Engineer

Mid-Market (51-1000 emp.)

9/25/2024

"Excellent tool for task and reports management !"

4.5/5

What do you like best about symplr Workforce?

I personally like how easy to use this platform and it really helped me in reporting and staff management . From taking attendance to log tracking of teams it works without any issue. It does absolute job for time card and attendance tracking which I find very useful Review collected by and hosted on G2.com.

What do you dislike about symplr Workforce?

I see no red mark while working with this platform ,it does the job without issue. Review collected by and hosted on G2.com.