Humanity Schedule by TCP Reviews & Product Details

What I like best about Humanity Schedule by TCP is how easy it is to create, update, and communicate employee schedules in one place. Managers can quickly see staffing coverage, employees can view their schedules and submit time-off requests, and schedule changes are communicated without relying on separate emails or paper schedules. Review collected by and hosted on G2.com.

What I dislike most is the limited functionality for PTO and time-off management. The system does not provide enough flexibility to create more complex PTO policies, including tiered accrual structures based on length of service or employee classification. This makes it difficult to accurately administer our company’s policies within Humanity and requires additional manual tracking outside the system. Review collected by and hosted on G2.com.

I like that Humanity Schedule by TCP is pretty intuitive. It's easy to add extra positions and set permissions at any time. I also like that it has a mobile app, which is impactful for our hourly employees to pick up shifts, see their schedules, and look at the day at a glance. The initial setup was pretty easy, and we didn't have any issues. Review collected by and hosted on G2.com.

I would like to be able to identify open shifts with a color, some sort of defining feature that would help us from a visual perspective to determine what shifts are open when we're looking at the schedule. Review collected by and hosted on G2.com.

It's pretty easy to use and has some tools on it that make it faster when I do schedules each week--like being able to repeat schedules, or just repeat schedules for one person. Review collected by and hosted on G2.com.

It might be my computer but it sometimes feels like it takes a couple of seconds to change out what I've put in there if I'm typing really fast. I also don't like the way the shift hours don't come up easily for overnight employees. My team is all on overnights. So I'll put in an odd schedule like 12a-8a and I sometimes have to manually take a different shift and then change it to am. Review collected by and hosted on G2.com.

TCP has given me back my life. Before I started using TCP, I was doing scheduling manually on a paper table. With so many changes, I was constantly making copies and going through an unbelievable amount of paper. After discovering TCP through another department, it felt like a breath of fresh air. Now I can go to bed before midnight, and I can wake up in the morning without having to rush into work just to make manual changes.

With TCP scheduling, I’ve been able to build the schedule a month at a time, or even two months at a time. It’s made it easy for me to make changes from my phone or computer in real time, and staff receive updates within seconds. It also helps that it’s not just me—other managers in the department can see the changes too, and they can make adjustments, additions, or deletions as needed.

It took staff about a month to get into a rhythm with it, but they love it now because it’s self-serving. They don’t have to call me; they can go in, release a shift, pick up a shift, and schedule based on their availability.

Finally, TCP has saved my employment because I don't think I would still be there the stress was real. The best thing is the autofill. It takes the lame off you for having favorites and not scheduling someone. Thanks, TCP for letting me have a normal life again!!! Review collected by and hosted on G2.com.

The cost is the biggest downside of TCP. in managing the templates, I wish they could put them in order of those that are a like or alphabetical order or time slots. So, they are easy to navigate to see if it is in there or you need to add or subtract because of a duplicate. It could be user error but if you could figure that out it would be one less stressor.

Wish that it could catch and notify in real time a duplicate entry in scheduling. sometimes you click to enter a certain time template and then may put the same one in again by accident which can cause problem in scheduling two different people for the same shift.

Because wish when you are sharing TCP with another department that it could give messages only to that department when you chose your location that it would be for your department only so like when sending a message both departments would not see what you are writing to your department. After a a certain time it would recognize that security is your department, and it would nt open up any other department but yours. Review collected by and hosted on G2.com.

From a user perspective, the schedule is easy to view and navigate. I also like that all staff members have access to phone numbers, so they can contact fellow team members if they need a shift covered.

From the Scheduler side, schedules are straightforward to enter and can be repeated without much effort. There are also multiple options for displaying open shifts and deciding how those shifts get filled. Review collected by and hosted on G2.com.

It can feel a little clunky for team members who don’t have set schedules. Overall, the product is good and performs well. However, I’ve really struggled with support—when something goes wrong, it’s difficult to reach the right person who can actually correct it although I have seen some improvement in this. Review collected by and hosted on G2.com.

I like that Humanity Schedule is easy to use. We can create any schedule we want: 4 hours, 6 hours, 8 hours. Adjusting schedules is simple as well. Review collected by and hosted on G2.com.

The least helpful part is when AI tries to adopt a schedule change by changing the times I am adjusting. Like if I am simply changing a shift by shortening it, and AI seems to think I want the other end time changed to match the initial 8 hour shift. That is a performance issue when some employees don't notice that bug and the schedule ends up completely incorrect.

I also dislike not being able to shorten repeating shifts. The only thing we can do is extend them. It would be beneficial to allow for shortening. Review collected by and hosted on G2.com.

Clear schedule access for everyone, they have the ability to trade shifts amongst themselves, plus it's helpful to have the mobile app as most of our team is the younger generation Review collected by and hosted on G2.com.

The platform needs a better library of updated video tutorials to simplify the onboarding process. Currently, I have to handle all the instruction myself, but I would much rather send new hires an official training link. Both the website and app would be far more helpful if they provided these clear, self-service video walkthroughs. Review collected by and hosted on G2.com.

I like that with Humanity Schedule by TCP, staff can see their schedule even when they are not in the office and can trade shifts with other employees. The staff loves the app. I find the different ways to view the schedule to be tremendously helpful, whether looking at one employee, a specific location, or a type of employee. Review collected by and hosted on G2.com.

We would love a way to mirror our current process of the staff bidding for a shift, which will not work currently. Then we have to take what is created in the shift bid and import that into ShiftPlanning, which is not always an easy process. Review collected by and hosted on G2.com.

What I like best is how easy it is to view my work schedule in one place. I can quickly check upcoming shifts, receive schedule updates, and request time off or shift changes. This makes it easier to plan my personal commitments and reduces confusion about when I am expected to work. Review collected by and hosted on G2.com.

The mobile interface can sometimes feel slow and less intuitive, especially when checking schedule changes or submitting requests. Notifications could also be clearer and more consistent so employees do not miss important updates. Review collected by and hosted on G2.com.

Humanity remains the best tool for managing employee schedules. The Humanity TCP app for iOS makes it easy to manage your team wherever I am. Recent app updates have improved how I access my schedule on the go. The Humanity support team is always there to help out and are committed to assisting and resolving any ongoing concerns. They have always been a great help, going above and beyond, and setting a standard. Review collected by and hosted on G2.com.

One suggestion on how Humanity Schedule by TCP could improve would be updating the UI for iPadOS. Currently, the view is somewhat limited and does not show the team view as detailed as it does when accessing via web browser. It may be beneficial to improve the UI to take advantage of the larger screen size on iPad compared to mobile phones. This would allow for more efficient schedule management and provide a better overview of the weekly schedule. The UI should preferably share a similar interface as the web browser to help facilitate usability, encourage app adoption, and increase use. Review collected by and hosted on G2.com.