--- title: Axxess Home Health Reviews meta\_title: 'Axxess Home Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 99 reviews by the users' company size, role or industry to find out how Axxess Home Health works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 99 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Axxess Home Health Reviews & Product Details Visit Website Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide. The complete suite from Axxess includes electronic medical records, staffing software, mobile electronic visit verification, Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys, revenue cycle management and Direct Data Entry billing solutions, while also offering home care and hospice products. Axxess Home Health, a scalable electronic medical records software and mobile app used by more than 8,000 organizations, manages human resources, administration, operations, scheduling, clinical needs and billing through a single sign-on solution and more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic visit verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model (PDGM) tool show key performance indicators, like potential Low-Utilization Payment Adjustments (LUPAs), risk of hospitalization, Request for Anticipated Payment (RAP) aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims. * * * Product Website Axxess Home Health Seller [Axxess](https://www.g2.com/sellers/axxess) Discussions [Axxess Home Health Community](https://www.g2.com/products/axxess-axxess-home-health/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Amanda Bow Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/axxess-axxess-home-health/pricing) ![Aleksandra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aleksandra K.") AK Aleksandra K. Principal Small-Business (50 or fewer emp.) 7/12/2023 "Axxess got greedy" 1/5 What do you like best about Axxess Home Health? The interface is user-friendly, the software is flexible, and you are not boxed in like in many other Home Health software systems. Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? The software is unstable, and you don't know what kind of glitch will affect your work on any given day. The company got extremely greedy: basic functions that were part of the package when you signed up with them (like Medicare Remittance Advice posting electronically) were taken away and now require an additional payment. Axxess is constantly coming up with new extra services, and they are auto-signing you, so if you miss an email with the option to opt out, you're paying for the service you might not need until you review your invoice carefully. Support is hit or miss. Most support Reps can only open a ticket for someone else to review, but they are not getting back to you with the solution. You need to call back. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? Axxess is a software for Home Health Care management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Annette T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Annette T.") AT Annette T. Assistant Admin Mid-Market (51-1000 emp.) 2/15/2022 "AXXESS is really great, overall we really like it." 4.5/5 What do you like best about Axxess Home Health? Ease of use, scheduling is effortless and when changes need to be made you can do them instantly. Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? The calendars for clinicians are horrible. You cannot look at their calendar for everything you need. Axxess has a good patient calendar but the clinician calendar needs to be updated. We have asked for this enhancement for years and nothing has been done. Update 8/15/22: This is still an issue, all their other products have wonderful calendars. We asked for an enhancement request over a year ago and it is not completed to date. Review collected by and hosted on G2.com. Recommendations to others considering Axxess Home Health: Its a great option for skilled home health care, we are pretty satisfied overall. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? The wound manager is amazing. It has solved so many issues with wound changes and the ability to monitor the wound. We absolutely love this feature of axxess. Review collected by and hosted on G2.com. Show More 8/15/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Elizabeth S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth S.") ES Elizabeth S. Home Health Nurse Mid-Market (51-1000 emp.) 10/30/2022 "Locked out of Axxess care app" 1/5 What do you like best about Axxess Home Health? Axxess care is helpful in charting but the app on my phone has not worked in over 2 weeks and they can't fix it. Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? I don't like how they can't fix my Axxess care app. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? They have not solved the problem . I have emailed and called and no one is able to fix my app Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 7/13/2021 "BILLING..4 /5 stars." 4/5 What do you like best about Axxess Home Health? Some claim functions. Many clinical functions. Vaccines tracking. Infection tracking. Oasis review. QA review. Clinical 4/5 stars. AR functioning 4/5 stars. - Diagnosis look-up tool - The use of different colored sticky notes - Communications notes Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? some a/r functions. reporting for orders referral tracking readmission problems. .maybe they can see how other applications organize and compartmentalize readmissions .the dates that show on main screen become confusing because you have separate dates for when a visit is scheduled versus when it actually happens. the other 2 applications we use/used only use one date . .one of your sticky notes needs more space. .it's not easy to create more than one patient profile. .better trail audit log. Review collected by and hosted on G2.com. Recommendations to others considering Axxess Home Health: Do your homework. Compare processes. Reports, etc. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? Orders tracking Referrals. Quality review Some of the reports don't work as they should. Increase star rating but it may take time. Documents attaching but add-ons are at a fee. It helps when audits arrive to us. Review collected by and hosted on G2.com. Show More 2/28/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/14/2021 "Many comprehensive options for different business types and improved customer service." 3.5/5 What do you like best about Axxess Home Health? The workflow is easy to follow when trained. It would seem that all of the right components are in place for Axxess to be a competent full office management software. Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? One of the most significant needs for improvement with the Axxess software is focusing on the customer's complete needs. There is no "perfect" software out there, but the difference between good and great software is the ability to make changes and communicate these changes with detail. Change should always have a good purpose for being implemented also. Some issues with the Axxess software outlined in the ticket center and community forum are still not fully resolved. Yet, there are additional improvements on other components of the Axxess software that are added, ignoring the more severe issues. Sometimes those changes need to be on the original pieces of the software to confirm that adding "the new" doesn't break or disrupt the established parts of software that a business needs for daily functioning. Review collected by and hosted on G2.com. Recommendations to others considering Axxess Home Health: Verify that Axxess software will have all of the features your business needs. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? Myself, I have addressed some of the more significant problems with Axxess on the mobile application. I have let Axxess know of a specific location in the mobile application coding that calls out to an online resource and has a considerable delay time. Somebody opened a ticket on the issue. I posted to the community forum about the subject. The problem was resolved and did help to make the mobile Axxess application much more usable. The result made the overall workflow for our staff much better. (Update) Issues with the Axxess software are much less often. The Axxess support team has dramatically reduced the time it takes to resolve the current problems. Axxess is adding new features frequently. The majority of these features expand the capabilities of Axxess and reduce the work required by staff. Review collected by and hosted on G2.com. Show More 2/25/2022 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Suzanne A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzanne A.") SA Suzanne A. Administrator Small-Business (50 or fewer emp.) 2/15/2022 "Great Program for all Home Health needs" 5/5 What do you like best about Axxess Home Health? We love the report center. It's a great tool to utilize all department of the program; from billing, to employee records, patient charts and eligibility.Axxess has an amazing way to simplify all of our information. It's easy to access what we need and input new data as needed. The ticket center is a great resource when we have an issues that we can't resolve on our own. There is always someone available to help us figure out the problem in a timely manner. I definitely recommend Axxess Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? I do not really have any dislikes for the software, I think it's easily adaptable to other programs out there like Wellsky and IKeys, as well as Palmetto. We can easily transfer information and data across all fields. Review collected by and hosted on G2.com. Recommendations to others considering Axxess Home Health: Call the support center if you have questions or doubts. They answered all My questions and set me up with people I could call directly to help with my home health Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? Initially we had issues with billing private pay insurances, but with the help of Axxess's billing center we were able to resolve a years worth of billing errors. I appreciate their input and guidance to resolves our issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 2/15/2022 "Review" 2.5/5 What do you like best about Axxess Home Health? Charting is easy using the web. the major advantage to the Mobile app is the increase in compliance with electronic visit verification. Billing is making a turnaround from when I first began my role as administrator. Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? mobile app needs major upgrades. Submitting a help ticket is simple and easy but not a quick response time. Either you fix it yourself or wait an extended amount of time to resolve issue. Price adjustments occur with no warning and no new contract. Need to watch very closely. Review collected by and hosted on G2.com. Recommendations to others considering Axxess Home Health: Review contract periodically Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? Trying to find a reasonable compromise in the price adjustment that our agency recently encountered. I have tried to find a resolution for over a month with no success Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 2/15/2022 "It’s a great platform" 5/5 What do you like best about Axxess Home Health? I like that I am able to describe what the patient feels. It is easy accessable. I usually communicate with the patient and see how they feel. I have not used any other soft ware like this one. Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? There is nothing missing from this product. Sometimes it lags but most of the time it works properly. This product can be better if there is updates more frequent. Review collected by and hosted on G2.com. Recommendations to others considering Axxess Home Health: Give it a try. You will not be disappointed. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? The benefits is being able to chart the patients needs. Using it as a reminder of what the patient felt before and what they have accomplished now. The business performance has increased tremendously. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Joseph L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph L.") JL Joseph L. CEO Mid-Market (51-1000 emp.) 2/15/2022 "Good but not great" 3.5/5 What do you like best about Axxess Home Health? A lot of features are relevant to the health care industry. There are a lot of customizable platforms based off which area of focus you have in int he industry Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? You want access to specific reports etc you need to talk to them to request it. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? It allows us to do skilled patients via the Oasis assessment at least until we have another platform setup. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Maria Lupita F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Lupita F.") MF Maria Lupita F. Human Resources Mid-Market (51-1000 emp.) 7/16/2021 "Axxess feed back" 0.5/5 What do you like best about Axxess Home Health? I can see what uploaded orders without going into the patient's chart Review collected by and hosted on G2.com. What do you dislike about Axxess Home Health? Most everything. I use more than 30% of my time clicking to go from A to B. I need nine clicks per order to send them to the PCP; when I used to do it under 10 per PCP. There are many items on my list that I could write pages of everything that needs to be corrected, enhanced, or in process. I am disappointed with Axxess; I will not recommend it. Review collected by and hosted on G2.com. What problems is Axxess Home Health solving and how is that benefiting you? I am not solving problems with Axxess; it has given me more problems and more work than before. No benefits yet. Review collected by and hosted on G2.com. Show More Response from Cullie Poseria of Axxess Home Health [Editedit](https://www.g2.com/survey_responses/axxess-home-health-review-4871598/official_response/edit) Hi Maria, We are sorry to hear about your experience with orders in Axxess Home Health. We would like to improve our processes to ensure you can streamline operations. I will share this feedback with our product team. Additionally, I recommend taking a look at our interoperable integrations as it sounds like that may solve some of the issues for orders and document management for you. We have many integrations such as WorldView, Doctor Alliance and Surescripts that can help with intake to getting physician signatures. We take your feedback seriously, and thank you for taking the time to leave a review. Best, The Axxess Team 1/16/2023 Validated ReviewerIncentivizedSource: Seller invite ## Questions about Axxess Home Health? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Axxess Home Health ](https://www.g2.com/products/axxess-axxess-home-health/discussions/new) ![Crystal A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crystal A.") CA Crystal Ambriz • Last activity about 5 years ago Will there be a future feature where we can utilize duplicate screen. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/will-there-be-a-future-feature-where-we-can-utilize-duplicate-screen) MS Miranda Sloan • Last activity about 5 years ago Will there ever be a feature where office staff can switch back and forth between versions? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/will-there-ever-be-a-feature-where-office-staff-can-switch-back-and-forth-between-versions) [ View all Discussions ](https://www.g2.com/products/axxess-axxess-home-health/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/axxess-axxess-home-health/pricing) Axxess Home Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e063834da7cf09afcffa95e899edd8e0/alora-home-health.png "Product Avatar Image") Alora 4.5/5(79) [ Compare Now ](https://www.g2.com/compare/alora-home-health-vs-axxess-axxess-home-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b4254e92520b112de9e383f46bc549b3/wellsky-wellsky-home-health.png "Product Avatar Image") WellSky Home Health 3.5/5(31) [ Compare Now ](https://www.g2.com/compare/axxess-axxess-home-health-vs-wellsky-wellsky-home-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab8dd331091a5e1b4dc7e19bd474f7c3/axiscare-home-care-software.jpg "Product Avatar Image") AxisCare Home Care Software 4.7/5(236) [ Compare Now ](https://www.g2.com/compare/axiscare-home-care-software-vs-axxess-axxess-home-health) ##### ##### Axxess Home Health Features Administrative Time Tracking and Scheduling Agency Management Mobile App Operations Workflow Optimization - Clinical Documentation EHR Integration - Clinical Documentation Clinical Communication - Clinical Documentation Value-Based Care Clinical Charting Electronic Visit Verification (EVV) Carer Coordination [ View More Features ](https://www.g2.com/products/axxess-axxess-home-health/features) ## Top-Rated Alternatives [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ ![ModMed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ModMed") ModMed 4.5/5(362) ](https://www.g2.com/products/modmed/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ View All Alternatives ](https://www.g2.com/products/axxess-axxess-home-health/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[EHR](https://www.g2.com/categories/ehr) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[EHR](https://www.g2.com/categories/ehr)[Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Medical Staff Scheduling](https://www.g2.com/categories/medical-staff-scheduling)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Home Care Agency Management](https://www.g2.com/categories/home-care-agency-management)[Healthcare Payer Care Management Workflow Applications](https://www.g2.com/categories/healthcare-payer-care-management-workflow-applications) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated asset tracking solutions with barcode/RFID support](https://www.g2.com/discussions/top-rated-asset-tracking-solutions-with-barcode-rfid-support)[Top platforms for self-service customer support knowledge](https://www.g2.com/discussions/top-platforms-for-self-service-customer-support-knowledge)[best cpq software](https://www.g2.com/discussions/in-your-opinion-what-s-the-best-cpq-software-right-now) [Which awards management solutions handle large enterprise ceremonies without overwhelming coordination teams?](https://www.g2.com/discussions/which-awards-management-solutions-handle-large-enterprise-ceremonies-without-overwhelming-coordination-teams)[Which education HR software helps campuses reduce manual faculty activity tracking and automate accreditation documentation?](https://www.g2.com/discussions/which-education-hr-software-helps-campuses-reduce-manual-faculty-activity-tracking-and-automate-accreditation-documentation)[Top webinar tools for tech companies](https://www.g2.com/discussions/top-webinar-tool-for-tech-companies) [Show MoreShow Less](javascript:void(0);)