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TeamSupport

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894 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

578
263
41
4
8

TeamSupport Reviews

Review Filters
Profile Name
Star Rating
578
263
41
4
8
Verified User in Computer Software
UC
Verified User in Computer Software
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
SL
Samantha L.
IT Manager at Altria Theater
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Organized Ticket Management and Strong Team Collaboration

TeamSupport is organized and strong in tickets management, ensuring that all customer issues are resolved on time TeamSupport creates powerful collaboration, more so among the teammates and this entails sharing of files The app has versatile and intuitive knowledge base and service portal, which equips customers with the common questions they may have The ticket resolution is well measured by the app and this helps us get the guide on agents performance and what need to be addressed
Verified User in Computer Software
UC
Verified User in Computer Software
03/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

TeamSupport Keeps Customer Conversations and Tickets Perfectly Organized

What I like best about TeamSupport is how it keeps all customer conversations and tickets in one place. As a college student, I like tools that are organized and easy to use. It also makes teamwork easier because everyone can see and solve issues together quickly.

About

Contact

Phone:
+1 (800) 596-2820
HQ Location:
Dallas, TX

Social

@TeamSupport

What is TeamSupport?

TeamSupport is a customer operations and intelligence platform for B2B companies that unifies onboarding, support, and customer success—turning everyday customer interactions into signals that drive coordinated action for adoption, retention, and expansion. This all-in-one, AI-native platform delivers account-level intelligence by connecting post-sale customer activity directly to revenue outcomes. TeamSupport captures signals across support tickets, response times, product adoption, feedback and sentiment, and even customer silence to identify which accounts require proactive engagement. • Unify Signals: Bring together customer data from support, onboarding, success, and product feedback in a single platform • Interpret Risk & Opportunity: Use contextual intelligence to identify churn risk early and uncover expansion opportunities • Orchestrate Action: Trigger automated playbooks and workflows across support ticketing, onboarding, renewals, and customer engagement • Drive Revenue Outcomes: Improve activation, increase product adoption, strengthen retention, and grow ARR. TeamSupport helps B2B teams reduce response times, prevent ticket backlogs, eliminate customer health blind spots, and drive sustainable customer growth

Details

Year Founded
2008