TeamSupport

Show rating breakdown
893 reviews
  • 1 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
2008

Profile Name

Star Rating

577
263
41
4
8

TeamSupport Reviews

Review Filters
Profile Name
Star Rating
577
263
41
4
8
Navin T.
NT
Navin T.
Lead EngineerEnterprise (> 1000 emp.)
10/28/2026
Validated Reviewer
Review source: Organic

Easy to Use Ticketing System for Efficient Customer Support

What I like most about TeamSupport is its user-friendly interface, efficient ticket management, and ability to keep all customer interactions organized in one place. It improves team collaboration, helps resolve issues faster, and provides better visibility into support requests, making it easier to deliver a smooth and consistent customer experience.
Ademola  A.
AA
Ademola A.
Revenue SpecialistEnterprise (> 1000 emp.)
10/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great for Workforce, Shift, and Time Management

This helps to manage workforce, time management, shift management and help staff to manage their time with respect to their availability. Also helps in staff training and development.
Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Responsive, Intuitive, Customer-Focused Experience

Responsive, intuitive, and customer-focused.

About

Contact

Phone:
+1 (800) 596-2820
HQ Location:
Dallas, TX

Social

What is TeamSupport?

TeamSupport is a customer operations and intelligence platform for B2B companies that unifies onboarding, support, and customer success—turning everyday customer interactions into signals that drive coordinated action for adoption, retention, and expansion. This all-in-one, AI-native platform delivers account-level intelligence by connecting post-sale customer activity directly to revenue outcomes. TeamSupport captures signals across support tickets, response times, product adoption, feedback and sentiment, and even customer silence to identify which accounts require proactive engagement. • Unify Signals: Bring together customer data from support, onboarding, success, and product feedback in a single platform • Interpret Risk & Opportunity: Use contextual intelligence to identify churn risk early and uncover expansion opportunities • Orchestrate Action: Trigger automated playbooks and workflows across support ticketing, onboarding, renewals, and customer engagement • Drive Revenue Outcomes: Improve activation, increase product adoption, strengthen retention, and grow ARR. TeamSupport helps B2B teams reduce response times, prevent ticket backlogs, eliminate customer health blind spots, and drive sustainable customer growth

Details

Year Founded
2008