TeamSupport Pricing

Name	Price	Features
Support Desk	$50/ agent / month billed annually	Designed for end user customer support or external help desk operations. Easily assign, track, and manage customer support requests. Email Integration Ticket Automation Fully Customizable 100s of Standard Reports + Custom Reports Best-in-class SLA management Screen and Video Recording Show More
Enterprise	$69/ agent / month billed annually	Designed for software and technology companies. Track support issues, product bugs, defects, and feature enhancements. Everything in Support Desk plus... Fully Customizable Enhanced Visual Chat Task Management Products & Versions Multi-brand Show More
Private Cloud	CustomContact Us for Pricing	Get the best of both worlds! Exclusive to TeamSupport, Private Cloud provides a completely private SaaS offering for your company. Perfect for GDPR and HIPAA compliance. Automated updates, complete security. Our private cloud hosting option is tailor-made for you, and includes: Your Own Private Cloud with the highest level of security and none of the hassles of installed systems Dedicated Support to meet your and your customers needs Global Hosting Options with your choice of data center locations to satisfy regional security and performance requirements Customized Set-Up to expedite user adoption and increase customer satisfaction Show More

TeamSupport pricing & plans

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Pricing information for TeamSupport is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase TeamSupport must be conducted with the seller.

Pricing information was last updated on January 08, 2021

TeamSupport Pricing-Related Review

DW

Donald W

Client Support Group Manager

Broadcast Media

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: Organic

Mar 20, 2017

"Outstanding in every respect"

What do you like best?

Delivers exactly what it is supposed to. A highly configurable Support Ticketing System. Review collected by and hosted on G2.com.

What do you dislike?

Some features are not fully developed yet, but the team is working hard to deliver! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take time to evaluate the product. May not be for everyone, but if it fits your business model, outstanding value. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have improved inefficiencies and engineer productivity. Our ability to track and resolve cases, as well as the reporting has provided us with invaluable insight as to what roadblocks we were having. Ultimately enabling us to streamline process and focus on our areas of needed improvement. Review collected by and hosted on G2.com.

Helpful?

AH

Administrator in Hospital & Health Care

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: Organic

Mar 28, 2017

"Great flexible product. Lets me keep track of everything easily"

What do you like best?

The ability to easily look up tickets as well as create useful reports based on multiple criteria. The fact that I can add my own fields is also a plus. Review collected by and hosted on G2.com.