Sprinklr Service Pricing Overview

Free Trial

Digital + Voice Package- Service 2

$4,200.00

1 User Per Year

Voice, live chat & messaging: Provide seamless experiences across 30+ digital channels and robust support on Voice. Use AI and automation to increase selfservice, improve agent productivity and boost customer satisfaction

Social Package - Service 1

$3,600.00

1 Seat Per Year

Social and platform: Deliver a unified brand experience to your customers across 15+ social media channels. This includes all the capabilities to establish/operate enterprise-grade contact centers

Complete Package - Service 3

$5,100.00

1 User Per Year

Agent Assist AI & advanced channels: Get all CCaaS capabilities one omni-channel platform. Redefine customer service with an AI-powered platform that unifies voice, digital and social channels. power channel-less interactions and seamless resolution no matter the channel of contact.

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Sprinklr Service Pricing Reviews

(2)

Mohammed I.

System administrator / developer / Social media specialist

Enterprise (> 1000 emp.)

5/6/2025

"A very satisfied experience with Sprinklr"

5/5

What do you like best about Sprinklr Service?

* They've Very professional team, and fast customer support.

* Customized dashboards and widgets also easy to manage/edit.

* increased the value of a customer satisfaction.

* The cases can be Easley monitored and able to interaction with the customersvia Sprinklr.

* Able to add and connect multiple accounts on social media.

* Implementation and going live takes less than the expected time. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Service?

The services cost is a bit higher than others but if we compare it with the services they're performing, then it's logical price. Review collected by and hosted on G2.com.

Joe G.

Community Stategist

Enterprise (> 1000 emp.)

7/8/2025

"Community Strategist"

2.5/5

What do you like best about Sprinklr Service?

You can publish and manage content and communities. Review collected by and hosted on G2.com.

What do you dislike about Sprinklr Service?

It's so buggy. Nothing is smooth. It's very complicated. There are no help teams for agencies that use the tool. The support you do get is extremely poor. It's expensive. it doesn't integrate into paid very well. The API for different platforms is poor. Why can't I do line breaks on TikTok or collabs? It's a very slow and poor user experience. Review collected by and hosted on G2.com.