[ LiveHel... Reviews ](https://www.g2.com/products/livehelpnow/reviews) [ LiveHel... Reviews ](https://www.g2.com/products/livehelpnow/reviews) # LiveHelpNow Pricing Overview [Editedit](https://my.g2.com/livehelpnow/pricings) Free Trial ## LiveHelpNow Pricing Key Insights Last updated on Apr 09, 2026 * * * LiveHelpNow offers **3 pricing editions** , starting from **$39** to **$79**. LiveHelpNow pricing tiers are designed to support different usage levels and team sizes. LiveHelpNow also offers a **free trial**. Compare the LiveHelpNow pricing table below to figure out the best fit for your needs. Some plans may require you to contact **LiveHelpNow** for **custom pricing**. * * * Essentials — $39 / Per Month Professional — $59 / Per Month Premium — $79 / Per Month Rated 4.3 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Essentials $39.00 Per Month Live Chat and Knowledge Base $39 a month per agent. - Free Training - Language Translation - Key Integrations - HIPAA and PCI Compliant - Automations - Social Channel Support Show More Professional Starting at $59.00 Per Month Everything in Essential Plus - Live Chat - Knowledge Base - Ticketing - Advanced Automations - AI Agent Help - Performance Dashboard and KPIs - Call Logging Show More Premium Starting at $79.00 Per Month Everything in Professional Plus - White glove onboarding - Monthly Dedicated Success Call - Advanced Automations - Priority Support - Custom Branding - Chat, Ticket, Knowledge Base Show More LiveHelpNow offers straightforward, tiered pricing starting at $39/month — no hidden fees, no surprise upgrades. The Essential plan covers live chat, a knowledge base, and a customer support portal. The Professional tier adds ticketing, workforce management, and call logging, while Premium includes white-glove onboarding, priority support, and branding removal. AI features are available as optional add-ons, from built-in agent assist (included free) to full conversational AI for high-volume teams. Enterprise plans are available for custom needs. Pricing information for LiveHelpNow is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase LiveHelpNow must be conducted with the seller. Pricing information was last updated on May 28, 2026 Show More ## LiveHelpNow Pricing FAQs Generated using AI ### Is LiveHelpNow free, or does it offer a free trial? LiveHelpNow does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does LiveHelpNow cost in 2026? According to G2 data, LiveHelpNow pricing in 2026 starts at $39.00 and can reach $79.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the LiveHelpNow's official pricing page for the most current details. ### Who is LiveHelpNow pricing best suited for? LiveHelpNow's pricing is best suited for small businesses and mid-market companies seeking an affordable, multi-channel customer support solution. G2 reviewers from small businesses across retail, insurance, real estate, and financial services consistently praise the accessible per-agent pricing and ease of setup. Mid-market reviewers in healthcare, manufacturing, and financial services value the HIPAA compliance, robust analytics, and multi-channel capabilities available across LiveHelpNow's paid tiers. The modular pricing structure, where teams can subscribe to only the modules they need such as live chat, ticketing, or knowledge base, makes LiveHelpNow particularly practical for budget-conscious teams. Enterprise users also appear in G2 reviews but occasionally note limitations around invoice splitting and admin licensing. ### What are the key differences between the free and paid versions of LiveHelpNow? LiveHelpNow does not offer a permanent free version, but a free trial is available for evaluation. LiveHelpNow's paid plans start at $9.00 per month per agent for Call Management and $21.00 per month per agent for Live Chat and SMS, Knowledge Base, and Ticket Management. Each paid module unlocks distinct capabilities: Live Chat and SMS includes HIPAA and PCI compliance, language translation, and enterprise-level reporting; Knowledge Base adds unlimited articles and SEO tools; Ticket Management includes automations, triggers, and a unified inbox. G2 reviewers frequently highlight HIPAA compliance and robust analytics as standout paid features unavailable in free alternatives, making LiveHelpNow's paid plans particularly compelling for regulated industries. ### Is LiveHelpNow considered good value for its pricing? G2 reviewers broadly consider LiveHelpNow good value for its pricing. Multiple reviewers explicitly highlight that LiveHelpNow offers more features at a lower cost than competitors, with one small business reviewer in automotive noting it provided the most features for far less money than other chat programs. G2 reviewers in healthcare and consumer goods praise the reasonable billing model and great price point. A few reviewers mention per-agent pricing becoming costly at scale, and one environmental services reviewer noted the price feels slightly high compared to competition. Overall, the high average rating combined with frequent positive value mentions across small business and mid-market segments signals strong cost-to-value satisfaction for most buyers. ## Top-Rated Alternatives [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") LiveChat 4.5/5 (784) ](https://www.g2.com/products/livechat/reviews) [ ![LiveAgent](https://images.g2crowd.com/uploads/product/hd_favicon/e0e7e8e18c5585ace107ec3c2e5b9e7f/liveagent.svg "LiveAgent") LiveAgent 4.5/5 (1,481) ](https://www.g2.com/products/liveagent/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5 (3,701) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/livehelpnow/competitors/alternatives) ## LiveHelpNow Pricing Reviews (2) SH Stephanie H. Small-Business (50 or fewer emp.) 2/7/2024 More Options - "Highly recommend!" 5/5 What do you like best about LiveHelpNow? We've been a customer for many years, using multiple LHN tools & are very pleased! The reporting & other tools are very robust. They do a great job of keeping current with technology. Their Service is excellent and always on point. We work with Jared who is awesome - very knowledgable, quick, and helpful!! Review collected by and hosted on G2.com. What do you dislike about LiveHelpNow? I don't have anything to share in this category because if there is ever a concern/question, it's addressed immediately. Review collected by and hosted on G2.com. What problems is LiveHelpNow solving and how is that benefiting you? A quick and effective way to reach our customers 24/7. They are always keeping current with technology and have many great products available. They offer training sessions to help keep us knowledgeable on their products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SW Sean W. Mid-Market (51-1000 emp.) 2/7/2024 More Options - "Solid product for a great price" 4.5/5 What do you like best about LiveHelpNow? Great pricepoint. Support is very responsive and helpful. Feature requests never feel like they dissappear into the aether. Permissions granularity is fantastic. Review collected by and hosted on G2.com. What do you dislike about LiveHelpNow? I don't like that I can't disable the challenge scoring system. For our usecase, we do not need the system to score staff service quality and compare it to other staff, and it doesnt lead to a productive environment for us. I just have to tell staff to ignore the number. The configuration settings can also be fairly unintuitive (but after some time, that goes away, and I really havent had to tweak much since initial implementation besides adding/removing agents here and there). Their onboarding support is also super responsive, which alleviated that frustration as well. Review collected by and hosted on G2.com. What problems is LiveHelpNow solving and how is that benefiting you? It allows folks to reach out to us if they arent comfortable calling or emailing. It takes down support times as well because people are not waiting in lines to ask a very quick and easy question. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LiveHelpNow Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ba968094a5ab619bb052096fa348bcbe/livechat.png "Product Avatar Image") LiveChat 4.5/5 (808) [ Compare Now ](https://www.g2.com/compare/livechat-vs-livehelpnow) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Help Desk ](https://www.g2.com/categories/help-desk) [ AI Chatbots ](https://www.g2.com/categories/ai-chatbots)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms) Show More ##### Explore More [ Which feature management platforms work best for teams managing thousands of flags across multiple environments? ](https://www.g2.com/discussions/which-feature-management-platforms-work-best-for-teams-managing-thousands-of-flags-across-multiple-environments)[ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[ What are the best AI writing apps for professionals? ](https://www.g2.com/discussions/what-are-the-best-ai-writing-apps-for-professionals) [ Best board management tools for small business owners ](https://www.g2.com/discussions/best-board-management-tools-for-small-business-owners)[ Which event management software is best for small business ](https://www.g2.com/discussions/which-event-management-software-is-best-for-small-business)[ Pros and Cons Details ](https://www.g2.com/products/livehelpnow/reviews?qs=pros-and-cons) Show More [ Which feature management platforms work best for teams managing thousands of flags across multiple environments? ](https://www.g2.com/discussions/which-feature-management-platforms-work-best-for-teams-managing-thousands-of-flags-across-multiple-environments)[ What's the top experience management app available ](https://www.g2.com/discussions/what-s-the-top-experience-management-app-available)[ What are the best AI writing apps for professionals? ](https://www.g2.com/discussions/what-are-the-best-ai-writing-apps-for-professionals) [ Best board management tools for small business owners ](https://www.g2.com/discussions/best-board-management-tools-for-small-business-owners)[ Which event management software is best for small business ](https://www.g2.com/discussions/which-event-management-software-is-best-for-small-business)[ Pros and Cons Details ](https://www.g2.com/products/livehelpnow/reviews?qs=pros-and-cons)