LiveHelpNow Pricing Overview

LiveHelpNow does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, LiveHelpNow pricing in 2026 starts at $39.00 and can reach $79.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the LiveHelpNow's official pricing page for the most current details.

LiveHelpNow's pricing is best suited for small businesses and mid-market companies seeking an affordable, multi-channel customer support solution. G2 reviewers from small businesses across retail, insurance, real estate, and financial services consistently praise the accessible per-agent pricing and ease of setup. Mid-market reviewers in healthcare, manufacturing, and financial services value the HIPAA compliance, robust analytics, and multi-channel capabilities available across LiveHelpNow's paid tiers. The modular pricing structure, where teams can subscribe to only the modules they need such as live chat, ticketing, or knowledge base, makes LiveHelpNow particularly practical for budget-conscious teams. Enterprise users also appear in G2 reviews but occasionally note limitations around invoice splitting and admin licensing.

LiveHelpNow does not offer a permanent free version, but a free trial is available for evaluation. LiveHelpNow's paid plans start at $9.00 per month per agent for Call Management and $21.00 per month per agent for Live Chat and SMS, Knowledge Base, and Ticket Management. Each paid module unlocks distinct capabilities: Live Chat and SMS includes HIPAA and PCI compliance, language translation, and enterprise-level reporting; Knowledge Base adds unlimited articles and SEO tools; Ticket Management includes automations, triggers, and a unified inbox. G2 reviewers frequently highlight HIPAA compliance and robust analytics as standout paid features unavailable in free alternatives, making LiveHelpNow's paid plans particularly compelling for regulated industries.

G2 reviewers broadly consider LiveHelpNow good value for its pricing. Multiple reviewers explicitly highlight that LiveHelpNow offers more features at a lower cost than competitors, with one small business reviewer in automotive noting it provided the most features for far less money than other chat programs. G2 reviewers in healthcare and consumer goods praise the reasonable billing model and great price point. A few reviewers mention per-agent pricing becoming costly at scale, and one environmental services reviewer noted the price feels slightly high compared to competition. Overall, the high average rating combined with frequent positive value mentions across small business and mid-market segments signals strong cost-to-value satisfaction for most buyers.