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LiveHelpNow

By LiveHelpNow

4.3 out of 5 stars

How would you rate your experience with LiveHelpNow?

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LiveHelpNow Pricing Overview

Free Trial

LiveHelpNow Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

LiveChat
Starter
$19.00100 Visitors Per Month
Small business
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
Fin by Intercom
Fin with your current helpdesk
$0.991 Resolution
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
  • Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
  • Set up in under an hour
  • Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
  • Customizable tone and answer length
  • Takes action to update external systems
Starting at $15.001 agent / Per Month
E-mail support - Ticketing, Contact forms, Forum & Knowledge base, iPhone/Android app
  • Unlimited ticket history
  • Unlimited email addresses
  • Advanced reporting
  • Customer portal + forum
  • API + integrations

Various alternatives pricing & plans

Free Trial
Pricing information for the above various LiveHelpNow alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

LiveHelpNow Pricing Reviews

(2)
SH
Small-Business (50 or fewer emp.)
"Highly recommend!"
What do you like best about LiveHelpNow?

We've been a customer for many years, using multiple LHN tools & are very pleased! The reporting & other tools are very robust. They do a great job of keeping current with technology. Their Service is excellent and always on point. We work with Jared who is awesome - very knowledgable, quick, and helpful!! Review collected by and hosted on G2.com.

What do you dislike about LiveHelpNow?

I don't have anything to share in this category because if there is ever a concern/question, it's addressed immediately. Review collected by and hosted on G2.com.

SW
Mid-Market (51-1000 emp.)
"Solid product for a great price"
What do you like best about LiveHelpNow?

Great pricepoint. Support is very responsive and helpful. Feature requests never feel like they dissappear into the aether. Permissions granularity is fantastic. Review collected by and hosted on G2.com.

What do you dislike about LiveHelpNow?

I don't like that I can't disable the challenge scoring system. For our usecase, we do not need the system to score staff service quality and compare it to other staff, and it doesnt lead to a productive environment for us. I just have to tell staff to ignore the number.

The configuration settings can also be fairly unintuitive (but after some time, that goes away, and I really havent had to tweak much since initial implementation besides adding/removing agents here and there). Their onboarding support is also super responsive, which alleviated that frustration as well. Review collected by and hosted on G2.com.

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