[ Trengo Reviews ](https://www.g2.com/products/trengo/reviews) [ Trengo Reviews ](https://www.g2.com/products/trengo/reviews) # Trengo Pricing Overview [Editedit](https://my.g2.com/trengo/pricings) Free Trial ## Trengo Pricing Key Insights Last updated on Apr 09, 2026 * * * Trengo offers **3 pricing editions** , starting at **€349**. Trengo pricing tiers are designed to support different usage levels and team sizes. Trengo also offers a **free trial**. Compare the Trengo pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Trengo** for **custom pricing**. * * * Boost — €349 / 10 User Per Month Pro — €599 / 20 User Per Month Enterprise — Contact Us / Per Month Rated 4.3 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Boost €349.00 10 User Per Month Ideal for small teams to centralise communications across channels and implement automation and AI. - Unified inbox - WhatsApp Business API - AI Agent (HelpMate) - AI Journeys automated workflow builder - Website widget - Two-Factor authentication (2FA) login security - Support via email and messaging channels - AI reporting Show More Pro €599.00 20 User Per Month For larger teams, offering collaboration with enhanced security, automation, and integrations. - All Boost Plan Features - Custom user permissions - Custom domain for Help Centre - Developer access for custom channel integrations - Custom integrations via APIs - Live chat support - Phone support acess Show More Enterprise Contact Us Per Month For teams requiring customised solutions, integrations, advanced security, and dedicated support. - All Boost and Pro plan features - Custom-built integrations with internal tools - Full integration of Voice calling - Phone support access - Dedicated success manager - Personalised onboarding support Show More Trengo’s pricing model is designed for scalable growth, enabling customer-facing teams to centralize multi-channel communications across a unified inbox. The platform offers three core pricing tiers to fit various business sizes: Boost (€349/month) unifies basic digital messaging channels and automates foundational workflows for up to 10 users. Pro (€599/month) accommodates up to 20 users by adding premium API integrations, developer toolkits, and prioritization features. For complex organizational requirements, the Enterprise tier provides fully customized user seat counts, tailored integrations, and dedicated account management. Selecting annual billing unlocks an ongoing promotional discount of up to 20%. Unlike industry competitors who bill strictly per individual seat, Trengo stands apart by providing fixed-fee, inclusive user bundles. This distinct setup offers companies highly predictable software budgeting, ensuring growing support operations can scale team capacity seamlessly without incurring immediate per-agent price penalties. Pricing information for Trengo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Trengo must be conducted with the seller. 7-day free trial | Cancel anytime | No credit card required Pricing information was last updated on June 17, 2026 Show More ## Trengo Pricing FAQs Generated using AI ### Is Trengo free, or does it offer a free trial? Trengo does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does Trengo cost in 2026? According to G2 data, Trengo pricing in 2026 starts at €349.00 and can reach €599.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Trengo's official pricing page for the most current details. ### Who is Trengo pricing best suited for? According to G2 reviews, Trengo's pricing is best suited for small businesses managing multi-channel customer communication across email, WhatsApp, and social media. The majority of G2 reviewers come from small businesses in industries like hospitality, leisure and travel, retail, and automotive, where centralizing communication and automating FAQs delivers clear efficiency gains. The Boost plan suits smaller teams needing basic automation and unified inbox functionality, while the Pro plan appeals to growing mid-market teams requiring advanced security, broader integrations, and dedicated support. G2 reviewers from staffing, education, and financial services also find value, particularly when WhatsApp automation and AI-driven workflows are central to their operations. ### What are the key differences between the free and paid versions of Trengo? Trengo does not offer a permanent free version, but a free trial is available for teams evaluating the platform before committing. The entry-level Boost plan at €349.00 per month covers basic integrations, reporting, rules and automation, and white labelling. Trengo's higher Pro tier at €599.00 per month unlocks all integrations, workload balancing, two-factor authentication, and access to live chat and phone support from Trengo directly. G2 reviewers note that some frequently needed features are only available on the more expensive subscription, and one reviewer flagged that flowbot capabilities carry additional costs beyond the base tier pricing. ### Is Trengo considered good value for its pricing? G2 reviews of Trengo present a mixed but generally positive value picture. Many small business reviewers praise Trengo's affordability compared to alternatives like Intercom and HubSpot, with one G2 reviewer explicitly noting it stood out on pricing. Reviewers across hospitality, retail, and travel industries highlight strong ROI through automation, chatbots, and unified inbox efficiency. However, some G2 users flag concerns about recurring price hikes affecting existing customers, unclear pricing structures with add-on costs like flowbots, and features locked behind higher tiers. One mid-market reviewer called it overpriced relative to improvements delivered. Overall, small businesses with multi-channel communication needs tend to find Trengo's pricing justified, while cost-sensitive teams may feel the value diminishes at scale. [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") Sponsored LiveChat 4.5/5 (808) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.6/5 (2,426) ](https://www.g2.com/products/front/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5 (3,674) ](https://www.g2.com/products/freshdesk/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5 (3,701) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/trengo/competitors/alternatives) ## Trengo Alternatives Pricing The following is a quick overview of editions offered by other [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) | ![Front](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png) [Front](https://www.g2.com/products/front/reviews) ##### Starter | $25.001 user/month | Essential capabilities to get started with customer-first service - Shared inbox and ticketing - AI Topics and up to 10 automation rules - Basic analytics - No-code public knowledge base | | ![Freshdesk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png) [Freshdesk](https://www.g2.com/products/freshdesk/reviews) ##### Freshdesk Email and Ticketing (Growth) | $19.001 User per month billed annually Per Month | Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email - Automations - Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal - Analytics: OOB analytics and standard reports - Self-service: Knowledge base - Security, routing, SLA: Role-based access control, SSO, Ticket dispatch | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png) [Fin](https://www.g2.com/products/fin/reviews) ##### Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. - Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. - Set up in under an hour - Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more - Customizable tone and answer length - Takes action to update external systems - Transfers to agents directly in preferred Inbox [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Trengo alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Trengo Pricing Reviews (1) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/26/2025 More Options - "Great partnership with Trengo" 4/5 What do you like best about Trengo? Since April, we’ve been working with Trengo on a pilot project to integrate a live chat feature into our website, and the experience has been very positive. The collaboration has been smooth and efficient from the start. Our project lead, Charlotte, has been outstanding. She’s highly knowledgeable about Trengo, always available to answer our questions, and provides tailored advice that fits our business needs. Her proactive and solution-oriented approach has made a big difference. We truly appreciate her involvement and support throughout the pilot. Review collected by and hosted on G2.com. What do you dislike about Trengo? So far, we haven’t encountered any major issues. However, as we continue exploring Trengo’s features, we’re curious to see more advanced functionalities and how they could further benefit our business. A bit more insight into long-term integration possibilities and scalability would be helpful as we consider next steps beyond the pilot phase. Review collected by and hosted on G2.com. What problems is Trengo solving and how is that benefiting you? Trengo is helping us improve customer engagement and streamline communication on our website. Before the pilot, we didn’t have a direct and instant way to interact with website visitors via chat for example. With Trengo’s live chat, we can now respond quickly to inquiries, offer real-time support, and create a more personal experience for our customers. In addition to the live chat, the customer journeys within Trengo have proven to be very effective. They help guide our website visitors to the right pages and ensure they find the relevant information faster and more easily. This has significantly improved the user experience and reduced friction in the customer journey. Overall, Trengo is helping us become more accessible, responsive, and customer-focused — a big step forward in our digital communication strategy. Review collected by and hosted on G2.com. Show More Rating Updated (9/3/2025) Current UserValidated ReviewerSource: Organic Trengo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image") Front 4.6/5 (2,483) [ Compare Now ](https://www.g2.com/compare/front-vs-trengo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image") Freshdesk 4.4/5 (3,751) [ Compare Now ](https://www.g2.com/compare/freshdesk-vs-trengo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5 (3,868) [ Compare Now ](https://www.g2.com/compare/fin-vs-trengo) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Help Desk ](https://www.g2.com/categories/help-desk) [ Email Client ](https://www.g2.com/categories/email-client)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Customer Journey Analytics ](https://www.g2.com/categories/customer-journey-analytics)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ WhatsApp Marketing ](https://www.g2.com/categories/whatsapp-marketing)[ Email Management ](https://www.g2.com/categories/email-management) Show More ##### Explore More [ Which solution is most cost-effective for real estate firms? ](https://www.g2.com/discussions/which-solution-is-most-cost-effective-for-real-estate-firms)[ How customizable are device policies, and are there pre-built templates for common use cases like BYOD, corporate-owned, or kiosk mode? ](https://www.g2.com/discussions/how-customizable-are-device-policies-and-are-there-pre-built-templates-for-common-use-cases-like-byod-corporate-owned-or-kiosk-mode)[ Best account data software for CRM integration ](https://www.g2.com/discussions/best-account-data-software-for-crm-integration) [ Best low-code platform for small business apps ](https://www.g2.com/discussions/best-low-code-platforms-for-building-apps-at-a-small-business)[ Top-rated email marketing tools ](https://www.g2.com/discussions/top-rated-email-marketing-tools)[ Pros and Cons Details ](https://www.g2.com/products/trengo/reviews?qs=pros-and-cons) Show More [ Which solution is most cost-effective for real estate firms? ](https://www.g2.com/discussions/which-solution-is-most-cost-effective-for-real-estate-firms)[ How customizable are device policies, and are there pre-built templates for common use cases like BYOD, corporate-owned, or kiosk mode? ](https://www.g2.com/discussions/how-customizable-are-device-policies-and-are-there-pre-built-templates-for-common-use-cases-like-byod-corporate-owned-or-kiosk-mode)[ Best account data software for CRM integration ](https://www.g2.com/discussions/best-account-data-software-for-crm-integration) [ Best low-code platform for small business apps ](https://www.g2.com/discussions/best-low-code-platforms-for-building-apps-at-a-small-business)[ Top-rated email marketing tools ](https://www.g2.com/discussions/top-rated-email-marketing-tools)[ Pros and Cons Details ](https://www.g2.com/products/trengo/reviews?qs=pros-and-cons)