Trengo Pricing Overview

Trengo does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Trengo pricing in 2026 starts at €349.00 and can reach €599.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Trengo's official pricing page for the most current details.

According to G2 reviews, Trengo's pricing is best suited for small businesses managing multi-channel customer communication across email, WhatsApp, and social media. The majority of G2 reviewers come from small businesses in industries like hospitality, leisure and travel, retail, and automotive, where centralizing communication and automating FAQs delivers clear efficiency gains. The Boost plan suits smaller teams needing basic automation and unified inbox functionality, while the Pro plan appeals to growing mid-market teams requiring advanced security, broader integrations, and dedicated support. G2 reviewers from staffing, education, and financial services also find value, particularly when WhatsApp automation and AI-driven workflows are central to their operations.

Trengo does not offer a permanent free version, but a free trial is available for teams evaluating the platform before committing. The entry-level Boost plan at €349.00 per month covers basic integrations, reporting, rules and automation, and white labelling. Trengo's higher Pro tier at €599.00 per month unlocks all integrations, workload balancing, two-factor authentication, and access to live chat and phone support from Trengo directly. G2 reviewers note that some frequently needed features are only available on the more expensive subscription, and one reviewer flagged that flowbot capabilities carry additional costs beyond the base tier pricing.

G2 reviews of Trengo present a mixed but generally positive value picture. Many small business reviewers praise Trengo's affordability compared to alternatives like Intercom and HubSpot, with one G2 reviewer explicitly noting it stood out on pricing. Reviewers across hospitality, retail, and travel industries highlight strong ROI through automation, chatbots, and unified inbox efficiency. However, some G2 users flag concerns about recurring price hikes affecting existing customers, unclear pricing structures with add-on costs like flowbots, and features locked behind higher tiers. One mid-market reviewer called it overpriced relative to improvements delivered. Overall, small businesses with multi-channel communication needs tend to find Trengo's pricing justified, while cost-sensitive teams may feel the value diminishes at scale.