# Best IT Alerting Software - Page 2

  *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)*


   IT alerting software delivers notifications for IT systems failures. These tools will monitor systems for poor performance, infrastructure issues, and other IT management issues. These notifications may be delivered via email, SMS, or other means of communication. Companies use these tools to identify issues within their networks, IT infrastructure, and other IT systems to reduce downtime and prevent potential permanent damage. Some tools provide incident logging, historical records, or analysis features to expedite the resolution and recovery processes. [Network monitoring](https://www.g2.com/categories/network-monitoring) and [incident management](https://www.g2.com/categories/incident-management) software solutions have strong ties to IT alerting solutions, but provide a wider breadth of features. In addition to delivering incident notification alerts, network monitoring tools examine and optimize performance while providing detailed performance data for reporting. Incident management solutions provide tools to mitigate issues and standardize IT and DevOps workflows.

To qualify for inclusion in the IT Alerting category, a product must:

- Monitor IT systems for abnormalities
- Automate alerts for incidents
- Deliver notifications to system administrators




  
## Top IT Alerting Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [xMatters](https://www.g2.com/products/xmatters/reviews) | 4.5/5.0 (760 reviews) | ServiceNow-integrated on-call escalation and incident paging | "[No-Code Flow Designer and Reliable Multi-Channel Escalations](https://www.g2.com/survey_responses/xmatters-review-12874202)" |
| 2 | [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5.0 (468 reviews) | Real-time root cause tracing in microservices | "[Powerful Analytics and Automation Drive Exceptional Performance](https://www.g2.com/survey_responses/ibm-instana-review-12064579)" |
| 3 | [Site24x7](https://www.g2.com/products/site24x7/reviews) | 4.6/5.0 (426 reviews) | Proactive uptime monitoring with multi-channel alerting | "[Single Dashboard Monitoring That Makes Infrastructure Management Effortless](https://www.g2.com/survey_responses/site24x7-review-11331109)" |
| 4 | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5.0 (708 reviews) | Unified observability across cloud infrastructure and microservices | "[Unified Observability with Powerful Integrations and Fast Root Cause Analysis](https://www.g2.com/survey_responses/datadog-review-12783228)" |
| 5 | [UptimeRobot](https://www.g2.com/products/uptimerobot/reviews) | 4.7/5.0 (288 reviews) | External uptime monitoring with instant downtime alerts | "[Simple, Reliable Uptime Monitoring That Just Works](https://www.g2.com/survey_responses/uptimerobot-review-12671436)" |
| 6 | [Uptime.com](https://www.g2.com/products/uptime-com/reviews) | 4.6/5.0 (361 reviews) | External synthetic monitoring with global probe coverage | "[All-in-One Monitoring Platform: Uptime, Synthetic & API Checks, Alerts, Reports, and RUM](https://www.g2.com/survey_responses/uptime-com-review-12966607)" |
| 7 | [New Relic](https://www.g2.com/products/new-relic/reviews) | 4.4/5.0 (568 reviews) | Full-stack observability with distributed tracing | "[New Relic User Experience Review](https://www.g2.com/survey_responses/new-relic-review-10695865)" |
| 8 | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5.0 (934 reviews) | — | "[Reliable paging that keeps our Azure on-call rotation sane](https://www.g2.com/survey_responses/pagerduty-review-12831402)" |
| 9 | [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) | 4.3/5.0 (961 reviews) | ITSM ticketing with Atlassian ecosystem integration | "[Jira Service Management for Efficient Ticket Tracking and Support Workflow](https://www.g2.com/survey_responses/jira-service-management-review-12817846)" |
| 10 | [Xurrent IMR](https://www.g2.com/products/xurrent-imr/reviews) | 4.5/5.0 (180 reviews) | Multi-channel incident alerting with on-call automation | "[Intuitive UI with strong features, but some features needs improvement](https://www.g2.com/survey_responses/xurrent-imr-review-12696020)" |

    ---
## What Are the Most Common Questions About IT Alerting Software?
*AI-generated · Last updated: May 26, 2026*
  ### Which solution supports alert escalation workflows?
  Based on G2 reviews, several IT alerting software products support alert escalation workflows, but xMatters appears repeatedly in recent feedback for automated escalation chains, fallback contacts, and routing alerts to backup responders when the primary contact does not respond. According to verified users, PagerDuty and SIGNL4 also help teams manage escalation paths and on-call response, especially for after-hours incidents and distributed teams. G2 reviewers mention that these tools reduce manual follow-up, clarify ownership, and help teams respond faster when incidents occur. Reviewers also note that setup quality and alert tuning matter, because poorly configured workflows can still create noise even when escalation features are strong.


  ### What platform provides analytics on alert resolution times?
  Based on G2 reviews, xMatters is frequently mentioned for visibility into incident timelines, response data, and post-incident reporting that helps teams review how long it takes to acknowledge and work through alerts. According to verified users, PagerDuty and ITOC360 also provide incident timelines and reporting that support retrospective analysis and operational review. G2 reviewers mention that these capabilities are useful for tracking ownership, understanding who responded, and improving follow-up processes after incidents. Buyers should note that reviewers sometimes call out limits in deeper custom reporting, but the overall feedback shows these platforms help teams analyze alert handling and resolution workflows more clearly than relying on email or chat alone.


  ### Which tool supports IT alerting for cloud and on-premise systems?
  Based on G2 reviews, Datadog supports IT alerting across both cloud and infrastructure environments by bringing logs, metrics, traces, and alerting into one platform. According to verified users, teams use it across AWS, GCP, servers, and distributed applications to centralize monitoring and incident response. G2 reviewers mention that Datadog helps unify visibility across modern environments, making it easier to spot problems and act before they escalate. Reviews also note broad integrations and support for multiple platforms, which is valuable for teams managing mixed deployments. Some users mention setup complexity and cost as tradeoffs, but the recurring feedback points to strong coverage for cloud and on-premise alerting needs.


  ### Which vendor offers AI-powered alert prioritization?
  Based on G2 reviews, IBM Instana is frequently described as using smart or AI-based alerting to help teams reduce noise and focus on meaningful incidents. According to verified users, its alerting can learn normal behavior, correlate related events, and support faster root cause analysis when applications or infrastructure degrade. G2 reviewers mention that Dynatrace and PagerDuty also bring AI-driven features into alerting, including grouping related alerts, surfacing likely root causes, and helping teams prioritize what needs action first. Reviewers still note that tuning is important, since some AI-driven alerts can create false positives if configurations are not refined. Overall, the strongest AI-prioritization language in recent reviews appears around Instana and Dynatrace.


  ### Which IT alerting platform offers the fastest incident notifications?
  Based on G2 reviews, PagerDuty is repeatedly described as fast and reliable for getting critical alerts to the right person through phone, SMS, app, and email notifications. According to verified users, teams value how quickly mobile alerts arrive and how escalation policies help prevent incidents from being missed. G2 reviewers mention similar strengths for xMatters and SIGNL4, especially for after-hours support and urgent notification delivery. The strongest pattern across reviews is that speed depends not only on the platform, but also on alert routing and tuning. Buyers looking for fast incident notifications should prioritize products that combine multi-channel delivery, dependable escalation, and simple on-call management rather than relying on email alone.


  ### What is the top-rated IT alerting software for enterprises?
  Based on G2 reviews, enterprise buyers often highlight IBM Instana, xMatters, and PagerDuty for IT alerting software, with recurring praise for automation, integrations, on-call workflows, and incident response coordination. According to verified users, IBM Instana stands out for smart alerts, real-time visibility, and root cause analysis, while xMatters is often praised for escalation workflows and coordination, and PagerDuty for reliable alert delivery and on-call management. G2 reviewers mention that enterprise teams value centralized visibility, reduced alert fatigue, and integrations with broader monitoring and collaboration stacks. The best fit depends on whether the priority is observability-led alerting, incident orchestration, or responder management across large teams.

**Here are some of the top-rated products on G2:**

- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) – strong for smart alerts, root cause analysis, and real-time visibility across dynamic environments
- [xMatters](https://www.g2.com/products/xmatters/reviews) – well suited for escalation workflows, on-call coordination, and incident communication
- [PagerDuty](https://www.g2.com/products/pagerduty/reviews) – commonly used for reliable alert routing, scheduling, and fast incident response


  ### What is the best IT alerting tool for large-scale IT environments?
  Based on G2 reviews, Datadog is a strong fit for large-scale IT environments because reviewers consistently describe it as a unified platform for monitoring infrastructure, applications, logs, and alerts across complex systems. According to verified users, it helps teams manage distributed environments, centralize visibility, and investigate incidents faster without jumping across multiple tools. G2 reviewers mention that it works well for large cloud footprints and multi-service architectures where observability and alerting need to stay connected. Other products like IBM Instana and New Relic are also mentioned for broad visibility, but Datadog appears especially well aligned with teams handling scale, diverse integrations, and high operational complexity.

**Here are some of the top-rated products on G2:**

- [Datadog](https://www.g2.com/products/datadog/reviews) – unified monitoring and alerting across cloud infrastructure, applications, and logs
- [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) – useful for dynamic microservices environments with smart alerts and root cause analysis
- [New Relic](https://www.g2.com/products/new-relic/reviews) – helps large teams monitor applications, infrastructure, and user experience in one place


  ### What platform integrates IT alerting with monitoring systems?
  Based on G2 reviews, xMatters is consistently described as a platform that integrates IT alerting with monitoring systems and communication workflows. According to verified users, it connects with tools such as ServiceNow, Splunk, Jira, Slack, and other monitoring platforms to automate routing, escalation, and incident collaboration. G2 reviewers mention that it helps centralize incident response by tying alerts from monitoring systems to the right people and actions. PagerDuty, Opsgenie, and SIGNL4 are also mentioned for connecting alerts from multiple sources, but xMatters stands out in recent reviews for workflow-driven integrations and alert orchestration. Buyers should still expect some setup effort for more advanced or custom workflows.


  ### Which vendor provides multi-channel alert delivery?
  Based on G2 reviews, PagerDuty is one of the clearest examples of a vendor providing multi-channel alert delivery. According to verified users, it reliably sends alerts through phone calls, SMS, email, mobile push, and integrations with collaboration tools, helping teams avoid missed incidents. G2 reviewers mention that xMatters, SIGNL4, and OnPage also support multi-channel delivery, especially for urgent after-hours communication and on-call response. The main buyer takeaway from reviews is that multi-channel coverage matters most when teams need dependable escalation and rapid acknowledgment across shifts. Reviewers also note that alert tuning is still important, because broad delivery options can create noise if routing rules are not configured carefully.


  ### What is the most affordable IT alerting system for SMBs?
  Based on G2 reviews, SMB buyers looking for affordable IT alerting software often mention UptimeRobot, Site24x7, and Better Stack because reviewers repeatedly describe them as cost-effective, easy to set up, and practical for smaller teams. According to verified users, these tools help monitor uptime, websites, APIs, and services without the heavier cost or complexity often associated with enterprise-focused platforms. G2 reviewers mention generous free plans, straightforward setup, and useful alerts as major strengths for growing businesses. While they may not cover every advanced incident orchestration need, they are consistently described as strong options for teams that want reliable alerting with simpler administration and lower budget pressure.

**Here are some of the top-rated products on G2:**

- [UptimeRobot](https://www.g2.com/products/uptimerobot/reviews) – popular for easy website and service uptime alerts with a generous free option
- [Site24x7](https://www.g2.com/products/site24x7/reviews) – useful for affordable all-in-one monitoring across sites, servers, and services
- [Better Stack](https://www.g2.com/products/better-stack/reviews) – praised for simple setup, clean monitoring workflows, and real-time alerting



  
## How Many IT Alerting Software Products Does G2 Track?
**Total Products under this Category:** 120

### Category Stats (Jun 2026)
- **Average Rating**: 4.55/5 The average rating of products in this category, based on all submitted ratings
- **New Reviews This Quarter**: 281
- **Buyer Segments**: Mid-Market 43% │ Small-Business 38% │ Enterprise 18% Represents the distribution of reviewers across all products in this category.
- **Top Trending Product**: Amazon Simple Notification Service (SNS) (+0.23%) - Among all products in this category, Amazon Simple Notification Service (SNS) recorded the largest rating increase compared to last month
*Last updated: June 18, 2026*

  
## How Does G2 Rank IT Alerting Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 14,400+ Authentic Reviews
- 120+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which IT Alerting Software Is Best for Your Use Case?

- **Leader:** [xMatters](https://www.g2.com/products/xmatters/reviews)
- **Highest Performer:** [Uptime.com](https://www.g2.com/products/uptime-com/reviews)
- **Easiest to Use:** [xMatters](https://www.g2.com/products/xmatters/reviews)
- **Top Trending:** [Dash0](https://www.g2.com/products/dash0/reviews)
- **Best Free Software:** [Dynatrace](https://www.g2.com/products/dynatrace/reviews)

  
---

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---

  ## What Are the Top-Rated IT Alerting Software Products in 2026?
### 1. [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 1 million active instances of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security. Grafana Labs is backed by leading investors Lightspeed Venture Partners, Lead Edge Capital, GIC, Sequoia Capital, Coatue, and J.P. Morgan. Follow Grafana Labs on LinkedIn and Twitter or visit https://grafana.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 155
**How Do G2 Users Rate Grafana Labs?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.1/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind Grafana Labs?**

- **Seller:** [Grafana Labs](https://www.g2.com/sellers/grafana-labs)
- **Year Founded:** 2014
- **HQ Location:** New York
- **Twitter:** @grafana (71,165 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11062162/ (1,842 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer, DevOps Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Mid-Market, 28% Enterprise


#### What Are Grafana Labs's Pros and Cons?

**Pros:**

- Data Visualization (18 reviews)
- Ease of Use (18 reviews)
- Dashboard Usability (17 reviews)
- Real-time Monitoring (17 reviews)
- Monitoring (16 reviews)

**Cons:**

- Learning Curve (16 reviews)
- Complex Setup (13 reviews)
- Learning Difficulty (12 reviews)
- Difficult Learning (11 reviews)
- Complexity (10 reviews)

### 2. [Netdata](https://www.g2.com/products/netdata/reviews)
  Netdata is an AI-driven real-time observability platform that monitors systems, containers, applications, and infrastructure across servers, cloud environments, Kubernetes clusters, and IoT devices. With zero-configuration deployment, Netdata installs instantly, automatically discovers metrics, builds dashboards, and begins monitoring without setup. Netdata AI serves as an intelligent on-call assistant, automatically investigating alerts, correlating anomalies across thousands of metrics, identifying root causes, and explaining incidents with clear, actionable recommendations. By transforming raw telemetry into AI-guided insights, Netdata helps engineering teams move from alert to resolution in minutes instead of hours. The platform collects per-second metrics through 800+ integrations across operating systems, containers, databases, applications, OpenMetrics exporters, StatsD, and logs. Its distributed architecture processes data at the edge, enabling high-resolution monitoring and visibility into short-lived performance issues that traditional monitoring tools often miss. Netdata is available as a scalable SaaS platform with Netdata Cloud or as a private deployment within your own infrastructure, supporting on-prem, private cloud, and air-gapped environments while delivering automated dashboards, ML-based anomaly detection, and real-time troubleshooting.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 51
**How Do G2 Users Rate Netdata?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Netdata?**

- **Seller:** [Netdata](https://www.g2.com/sellers/netdata)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, US
- **Twitter:** @netdatahq (4,038 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/netdata-cloud/ (78 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 44% Small-Business, 43% Mid-Market


#### What Are Netdata's Pros and Cons?

**Pros:**

- Ease of Use (24 reviews)
- Easy Setup (22 reviews)
- Monitoring (16 reviews)
- Real-time Monitoring (15 reviews)
- User Interface (14 reviews)

**Cons:**

- Missing Features (9 reviews)
- Insufficient Information (7 reviews)
- Limited Compatibility (6 reviews)
- Limited Functionality (6 reviews)
- Resource Limitations (6 reviews)

### 3. [BigPanda](https://www.g2.com/products/bigpanda/reviews)
  BigPanda is an agentic IT operations platform that enables enterprises to keep the digital world running by transforming manual and reactive human processes into intelligent, autonomous systems. The world’s most trusted brands rely on BigPanda to detect, respond to, and prevent IT incidents at machine speed, improving operational efficiency and delivering exceptional service reliability to their customers. Our primary users include IT Operations (ITOps), Network Operations Centers (NOC), Major Incident Management, Change Management,, and Site Reliability Engineering (SRE) teams that face increasing challenges due to the complexities of modern IT infrastructure. Enterprises spend $250 billion annually on manual, human-driven IT operations, and it doesn’t scale. Teams are hindered by slow, reactive, and manual ITOps and incident management processes that cannot keep up with the scale and rapid pace of change in today's digital landscape. As a result, enterprises experience service outages and increased operational costs, detracting from their ability to innovate and improve service delivery. BigPanda addresses these challenges by transforming the overwhelming volume of IT alerts and incidents into automated, actionable workflows. By leveraging AI agents, advanced algorithms, and machine learning, the platform unifies events and IT knowledge, correlates incidents across domains, and automates triage and investigation. These capabilities streamline the incident response process and reduce the time spent on manual tasks, allowing IT professionals to focus on strategic initiatives rather than being bogged down by routine firefighting. The key capabilities of BigPanda include: - AI Incident Prevention helps teams stop change-related incidents before they happen with scalable, proactive change and problem management. - AI Detection and Response correlates signals and surfaces critical context, so your teams can act before incidents escalate. - The BigPanda L1 Agent strengthens your first line of defense by automating L1 NOC workflows end to end and scaling L1 operations without increasing headcount. - AI Incident Assistant helps IT teams streamline major incidents, including collaboration, investigation, and resolution, to reduce the impact on the business. These capabilities are powered by the BigPanda IT Knowledge Graph, which is purpose-built to enable an AI-first data strategy by capturing your siloed and fragmented data and using it to power insights and automation. BigPanda integrates seamlessly with existing IT tools, empowering enterprises to automate incident response workflows and gain real-time visibility into IT operations. Automating repetitive IT operations tasks helps organizations minimize human error and accelerate resolution times, while the integration capabilities ensure that teams can leverage their current toolsets without disruption. Additionally, BigPanda offers advanced analytics that provide valuable insights into operational performance, helping organizations make informed decisions that enhance service availability and drive business growth. By utilizing BigPanda, enterprises can significantly reduce their IT operating costs while improving service reliability and overall business agility. The platform empowers teams to proactively manage incidents, mitigate outage risk, and enhance customer satisfaction. As organizations continue to evolve amid digital transformation, BigPanda stands out as a critical tool for modern enterprise IT operations, enabling them to thrive in an increasingly complex environment.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 113
**How Do G2 Users Rate BigPanda?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.7/10)

**Who Is the Company Behind BigPanda?**

- **Seller:** [BigPanda](https://www.g2.com/sellers/bigpanda)
- **Company Website:** https://bigpanda.io
- **Year Founded:** 2012
- **HQ Location:** Mountain View, California
- **Twitter:** @bigpanda (3,068 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2598034/ (333 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Developer, Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 56% Enterprise, 37% Small-Business


#### What Are BigPanda's Pros and Cons?

**Pros:**

- Alerting System (1 reviews)
- Alert Management (1 reviews)
- Automation (1 reviews)
- Easy Integrations (1 reviews)
- Incident Management (1 reviews)


### 4. [AWS Personal Health Dashboard](https://www.g2.com/products/aws-personal-health-dashboard/reviews)
  AWS Personal Health Dashboard provides alerts and remediation guidance when AWS is experiencing events that may impact you.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 17
**How Do G2 Users Rate AWS Personal Health Dashboard?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind AWS Personal Health Dashboard?**

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud (2,231,239 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®)
- **Ownership:** NASDAQ: AMZN

**Who Uses This Product?**
  - **Company Size:** 60% Small-Business, 25% Enterprise


### 5. [Freshstatus by Freshworks](https://www.g2.com/products/freshstatus-by-freshworks/reviews)
  Freshstatus is a Status Page and an Incident Communication Software. Create a hosted and branded status page in just one-click. Manage Incidents and communicate status updates in realtime with your teams and customers. New features in Freshstatus 3.0 include: 1. Authenticate users with SSO/SAML : Setup SSO for your team so they can access their Private status page with their company credentials. 2. API for CRUD Incident and Scheduled Maintenance, Incident updates. 3. Quick Service Status Change: Change service status without creating an Incident or Scheduled Maintenance. 4. Customise your Email Alerts: On popular demand, now you can customize the “from” & “reply-to” email addresses and DKIM settings. You can also change the look & feel of these emails along with its content. 5. Subscriber Alerts with RSS/ATOM - Get update notifications as RSS/ATOM feed. 6. Webhook Integrations - Subscribers can set up their own Webhook integrations to connect with any channel they like and receive regular updates. 7. Follow an Incident: Your end users have the option to follow a particular Incident or Scheduled Maintenance of the service that affects them the most. 8. Dynamic Date and Time : Status page will now show Date and Time based on the user’s Browser settings. Freshstatus allows you to setup unlimited services, Incidents and Maintenance updates and lets you have up to 250 subscribers, 5 users & unlimited internal team members.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 359
**How Do G2 Users Rate Freshstatus by Freshworks?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Freshstatus by Freshworks?**

- **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks)
- **Year Founded:** 2010
- **HQ Location:** San Mateo, CA
- **Twitter:** @FreshworksInc (19,025 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/freshworks-inc/ (7,505 employees on LinkedIn®)
- **Ownership:** NASDAQ: FRSH

**Who Uses This Product?**
  - **Who Uses This:** CEO, Director
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 68% Small-Business, 26% Mid-Market


### 6. [ITOC360](https://www.g2.com/products/itoc360/reviews)
  ITOC360: AI-First Incident Orchestration Platform ITOC360 is an AI-First Incident Orchestration Platform that helps IT and operations teams detect, route, and resolve incidents faster, with less manual effort and fewer missed alerts. What ITOC360 Does ITOC360 centralizes alert ingestion from your entire monitoring stack and uses AI to suppress noise, correlate related events, and identify what actually needs human attention. When a real incident is detected, the platform automatically triggers the right response: notifying the right people through their preferred channels, executing runbooks, and escalating based on defined policies. Key Capabilities AI-Powered Alert Correlation reduces alert noise by grouping related events into a single incident, so on-call engineers can focus on root causes rather than symptoms. Intelligent On-Call Scheduling lets you manage rotations, overrides, and escalation policies across teams and time zones from a single interface. Multi-Channel Notification Delivery reaches responders through their preferred channels (call, SMS, email, or push) with configurable escalation paths. Automated Runbook Execution triggers predefined remediation steps automatically at incident creation to reduce time-to-resolve. Bi-Directional Integrations connect with your existing observability, ITSM, and communication tools without requiring a rip-and-replace. Real-Time Incident Timeline provides a full audit trail of every alert, action, and response for postmortem analysis and compliance reporting. Who Uses ITOC360 ITOC360 is built for DevOps, SRE, and IT operations teams at organizations that run business-critical systems and cannot afford slow, fragmented incident response. It supports both small on-call teams and large enterprise operations centers. Why Teams Choose ITOC360 Traditional on-call tools simply route alerts. ITOC360 orchestrates the entire incident lifecycle. By combining AI-driven triage with automated workflows and flexible notification preferences, teams reduce mean time to acknowledge (MTTA) and mean time to resolve (MTTR) without adding headcount.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 18
**How Do G2 Users Rate ITOC360?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind ITOC360?**

- **Seller:** [ITOC360](https://www.g2.com/sellers/itoc360)
- **Year Founded:** 2018
- **HQ Location:** Delaware, US
- **LinkedIn® Page:** https://www.linkedin.com/company/itoc360/ (10 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 80% Mid-Market, 30% Small-Business


### 7. [Oracle Cloud Infrastructure Notifications](https://www.g2.com/products/oracle-cloud-infrastructure-notifications/reviews)
  Notifications is a fully managed publish-subscribe service that allows for messages to be pushed with massive scale and reliability.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate Oracle Cloud Infrastructure Notifications?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Oracle Cloud Infrastructure Notifications?**

- **Seller:** [Oracle](https://www.g2.com/sellers/oracle)
- **Year Founded:** 1977
- **HQ Location:** Austin, TX
- **Twitter:** @Oracle (828,032 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®)
- **Ownership:** NYSE:ORCL

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 30% Small-Business


### 8. [Checkly](https://www.g2.com/products/checkly/reviews)
  Checkly allows engineers to write their E2E monitors as they write their cloud-native application, as code. Powered by the Checkly CLI, engineers code, test, and deploy API and Playwright-based checks from their code repository. Checkly's programmable Monitoring as Code (MaC) workflow seamlessly integrates with modern development practices, tools, and frameworks, at a fraction of the cost of legacy testing and monitoring solutions. The end result? Detecting issues faster, reducing response times, and shipping code faster with more confidence, resulting in increased efficiency and cost reduction of up to 80% compared to legacy solutions. Founded in 2018, Checkly is a remote-first company, with strong roots in Berlin.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 34
**How Do G2 Users Rate Checkly?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.3/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Checkly?**

- **Seller:** [Checkly](https://www.g2.com/sellers/checkly)
- **Year Founded:** 2018
- **HQ Location:** Berlin
- **Twitter:** @checklyHQ (2,495 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/checkly (58 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 65% Small-Business, 24% Mid-Market


#### What Are Checkly's Pros and Cons?

**Pros:**

- Monitoring (6 reviews)
- Monitoring Services (6 reviews)
- Alerting System (5 reviews)
- Easy Integrations (5 reviews)
- Integrations (5 reviews)

**Cons:**

- Expensive (3 reviews)
- Pricing Issues (3 reviews)
- Customization Difficulty (2 reviews)
- Data Limitations (2 reviews)
- Downtime Issues (2 reviews)

### 9. [Oh Dear](https://www.g2.com/products/oh-dear/reviews)
  Oh Dear is an all-in-one website monitoring software for one or multiple websites. Use Oh Dear to check for downtime, broken pages and links, expired certificates and Lighthouse SEO. Oh Dear can notify you for DNS record changes, domain renewals, scheduled cron jobs and application health.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 31
**How Do G2 Users Rate Oh Dear?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Oh Dear?**

- **Seller:** [Oh Dear](https://www.g2.com/sellers/oh-dear)
- **Year Founded:** 2018
- **HQ Location:** Lier, BE
- **LinkedIn® Page:** https://www.linkedin.com/company/oh-dear (3 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 90% Small-Business, 6% Mid-Market


#### What Are Oh Dear's Pros and Cons?

**Pros:**

- Easy Setup (17 reviews)
- Time Saving (16 reviews)
- Ease of Use (14 reviews)
- Notifications (14 reviews)
- Comprehensive Monitoring (13 reviews)

**Cons:**

- Expensive (5 reviews)
- High Costs (4 reviews)
- Limited Features (4 reviews)
- Pricing Issues (4 reviews)
- Confusion (2 reviews)

### 10. [Intermapper](https://www.g2.com/products/intermapper/reviews)
  A Key Part of Fortra (the new face of HelpSystems) Intermapper is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Intermapper and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 82
**How Do G2 Users Rate Intermapper?**

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.2/10 (Category avg: 8.7/10)

**Who Is the Company Behind Intermapper?**

- **Seller:** [Fortra](https://www.g2.com/sellers/fortra)
- **Year Founded:** 1982
- **HQ Location:** Eden Prairie, Minnesota
- **Twitter:** @fortraofficial (2,774 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fortra (1,755 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Primary/Secondary Education, Education Management
  - **Company Size:** 49% Mid-Market, 36% Enterprise


#### What Are Intermapper's Pros and Cons?

**Pros:**

- Comprehensive Monitoring (2 reviews)
- Monitoring (2 reviews)
- Monitoring Services (2 reviews)
- Alerting System (1 reviews)
- Data Accuracy (1 reviews)

**Cons:**

- Licensing Issues (1 reviews)

### 11. [Last9](https://www.g2.com/products/last9-last9/reviews)
  Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for changes in patterns and behavior. Users are provided a Control Plane, as a first-class developer experience, to manage their telemetry data, its lifecycle, and its associated costs. Pre-Ingestion Workflows to filter, drop, and enrich data even before it’s stored don’t require instrumentation or code changes, and also enable engineering teams to not sacrifice visibility for cost optimizations. With Last9 built for high cardinality in mind — a generous 20M active time series per metric per day is supported, and tools like Cardinality Explorer & Streaming Aggregations allow identifying and handling telemetry with large cardinality. With correlated telemetry, Last9’s native explorer for Logs, Traces, and Metrics empowers users to quickly debug issues and not change context by allowing to jump between telemetry data, teams have the flexibility to use any tool that they’re comfortable with — either the embedded Grafana dashboard that Last9 comes with, or use Last9 as a data source for their preferred visualization tool. Organizations can choose between a SaaS or a BYOC/on-prem deployment model. Last9 is available on both AWS and GCP marketplaces. ——— Customers include Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork. Last9 is backed by Sequoia India (now called Peak XV) and Better Capital, along with a handful of prominent angels and advisors from Hashicorp, GoJek, Razorpay, Sendbird, and more.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 51
**How Do G2 Users Rate Last9?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)

**Who Is the Company Behind Last9?**

- **Seller:** [Last9](https://www.g2.com/sellers/last9)
- **Company Website:** https://last9.io/
- **Year Founded:** 2020
- **HQ Location:** San Francisco, California
- **Twitter:** @last9io (3,027 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/last9/ (32 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Computer Software, Financial Services
  - **Company Size:** 67% Mid-Market, 31% Small-Business


#### What Are Last9's Pros and Cons?

**Pros:**

- Ease of Use (33 reviews)
- Customer Support (26 reviews)
- Reliability (23 reviews)
- Integrations (21 reviews)
- Monitoring (21 reviews)

**Cons:**

- Dashboard Issues (12 reviews)
- Learning Curve (11 reviews)
- Difficult Learning (10 reviews)
- Learning Difficulty (9 reviews)
- Insufficient Information (7 reviews)

### 12. [Opsgenie](https://www.g2.com/products/opsgenie/reviews)
  Opsgenie is a modern incident management solution for operating always-on services. Trusted thousands of customers worldwide, Opsgenie provides solutions for alerting and on-call management. We enable companies to effectively respond to their IT/DevOps issues. Opsgenie empowers teams to develop incident response plans, collaborate and coordinate the response actions and analyze response effectiveness. Learn why Opsgenie is the fastest growing alert routing and incident management solution on the market, www.opsgenie.com


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 53
**How Do G2 Users Rate Opsgenie?**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind Opsgenie?**

- **Seller:** [Atlassian](https://www.g2.com/sellers/atlassian)
- **Year Founded:** 2002
- **HQ Location:** Sydney and San Francisco
- **Twitter:** @Atlassian (106,466 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/atlassian (21,081 employees on LinkedIn®)
- **Ownership:** NASDAQ:TEAM

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 55% Mid-Market, 28% Small-Business


#### What Are Opsgenie's Pros and Cons?

**Pros:**

- Alerting System (1 reviews)
- Alert Management (1 reviews)
- Automation (1 reviews)
- Ease of Use (1 reviews)
- Easy Integrations (1 reviews)

**Cons:**

- Learning Curve (1 reviews)
- Steep Learning Curve (1 reviews)

### 13. [Atatus](https://www.g2.com/products/atatus/reviews)
  Atatus is an AI-SRE driven observability platform built to help teams monitor, understand, and improve the performance, reliability, and security of modern systems. It brings together application performance, APIs, infrastructure, databases, network activity, logs, and user experience into a single, unified platform, enabling teams to gain real-time visibility and context across their entire stack. Trusted by teams across industries, Atatus enables engineering, DevOps, SRE, and security teams to detect anomalies early, investigate issues with correlated insights, and resolve incidents faster. By combining full-stack observability with API intelligence, database and network monitoring, security log analysis, and AI-driven signal correlation, Atatus helps reduce mean time to resolution (MTTR), improve system reliability, strengthen security posture, and deliver better user experiences while maintaining visibility into critical business operations.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 90
**How Do G2 Users Rate Atatus?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Atatus?**

- **Seller:** [Atatus](https://www.g2.com/sellers/atatus)
- **Year Founded:** 2014
- **HQ Location:** Chennai, TamilNadu
- **Twitter:** @atatusapp (93 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18087423/ (61 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CTO, CEO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 76% Small-Business, 20% Mid-Market


#### What Are Atatus's Pros and Cons?

**Pros:**

- Customer Support (6 reviews)
- Ease of Use (5 reviews)
- User Interface (4 reviews)
- Setup Ease (3 reviews)
- Analytics (2 reviews)

**Cons:**

- Lack of Information (1 reviews)

### 14. [Sematext Cloud](https://www.g2.com/products/sematext-cloud/reviews)
  Sematext Cloud is an innovative, unified platform with all-in-one solutions for infrastructure monitoring, application performance monitoring, log management, real user monitoring, and synthetic monitoring to provide unified, real-time observability of your entire technology stack. It's used by organizations of all sizes and across a wide range of industries, with the goal of driving collaboration between engineering and business teams, reduce the time of root-cause-analysis, understand user behavior and track key business metrics.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 38
**How Do G2 Users Rate Sematext Cloud?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)

**Who Is the Company Behind Sematext Cloud?**

- **Seller:** [Sematext](https://www.g2.com/sellers/sematext)
- **Year Founded:** 2007
- **HQ Location:** Brooklyn, NY
- **Twitter:** @sematext (3,758 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/294493/ (15 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 47% Mid-Market, 45% Small-Business


### 15. [OnPage](https://www.g2.com/products/onpage/reviews)
  OnPage is a secure, critical communication and incident alerting platform that instantly delivers urgent notifications to the right on-call team through persistent, high-priority alerts, overriding mute, with built-in on-call scheduling and collaboration tools. OnPage enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication and on-call management capabilities. With OnPage, healthcare organizations and IT teams are empowered to significantly improve their event detection and response with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, collaboration, mass messaging and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent alerts are never missed. For healthcare organizations, OnPage offers an all-in-one, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, enhance patient outcomes, improve situational awareness and reduce risks. For IT teams, OnPage provides an automated incident alert management and on-call scheduling platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 306
**How Do G2 Users Rate OnPage?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind OnPage?**

- **Seller:** [OnPage](https://www.g2.com/sellers/onpage)
- **Company Website:** https://www.onpage.com/
- **Year Founded:** 1997
- **HQ Location:** Waltham, MA
- **Twitter:** @On_Page (1,063 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/22552/ (35 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Physician, Owner
  - **Top Industries:** Hospital & Health Care, Information Technology and Services
  - **Company Size:** 53% Small-Business, 30% Mid-Market


#### What Are OnPage's Pros and Cons?

**Pros:**

- Ease of Use (22 reviews)
- Notifications (11 reviews)
- Easy Setup (7 reviews)
- Reliability (7 reviews)
- Setup Ease (7 reviews)

**Cons:**

- Notification Issues (10 reviews)
- Sound Issues (6 reviews)
- Call Issues (4 reviews)
- Not User-Friendly (4 reviews)
- Delays (3 reviews)

### 16. [Liongard](https://www.g2.com/products/liongard/reviews)
  Liongard delivers the system of authority for modern IT operations by creating a trusted layer of asset intelligence across the entire technology stack. The platform continuously discovers and analyzes assets, configurations, and identities, providing the reliable data foundation needed to power automation, strengthen cybersecurity, and enable AI-driven operations. IT teams and managed service providers rely on Liongard to reduce operational friction, improve visibility, and build resilient, scalable environments.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 57
**How Do G2 Users Rate Liongard?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.4/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.7/10)

**Who Is the Company Behind Liongard?**

- **Seller:** [Liongard](https://www.g2.com/sellers/liongard)
- **Year Founded:** 2015
- **HQ Location:** Houston, Texas
- **Twitter:** @LiongardHQ (673 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10438125/ (82 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer & Network Security
  - **Company Size:** 65% Small-Business, 35% Mid-Market


#### What Are Liongard's Pros and Cons?

**Pros:**

- Features (7 reviews)
- Customer Support (6 reviews)
- Integrations (6 reviews)
- Reliability (6 reviews)
- Team Collaboration (6 reviews)

**Cons:**

- Complex Setup (5 reviews)
- Difficult Learning (5 reviews)
- Poor Reporting (4 reviews)
- Complex Reporting (3 reviews)
- Difficult Setup (3 reviews)

### 17. [Motadata AIOps](https://www.g2.com/products/motadata-aiops/reviews)
  Motadata AIOps is a purpose-built platform for enterprises to enable their I&O teams to change how they approach data management and data processing that shapes business decisions. By leveraging our proprietary framework DFIT (Deep Learning Framework for IT Operation), AIOPs provides full-stack monitoring and analytics across different IT infrastructures powered by AI/ML.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 25
**How Do G2 Users Rate Motadata AIOps?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.7/10)

**Who Is the Company Behind Motadata AIOps?**

- **Seller:** [Mindarray Systems](https://www.g2.com/sellers/mindarray-systems)
- **Year Founded:** 2010
- **HQ Location:** Ahmedabad, India
- **Twitter:** @MindArraySystem (152 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mindarray-systems (24 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 56% Mid-Market, 24% Small-Business


#### What Are Motadata AIOps's Pros and Cons?

**Pros:**

- Dashboard Features (2 reviews)
- Dashboards (2 reviews)
- Ease of Use (2 reviews)
- Analytics (1 reviews)
- Comprehensive Monitoring (1 reviews)

**Cons:**

- Complex Configuration (1 reviews)
- Configuration Difficulties (1 reviews)
- Licensing Issues (1 reviews)
- Technical Issues (1 reviews)

### 18. [Instatus](https://www.g2.com/products/instatus/reviews)
  Get a quick and beautiful status page! Instatus helps you keep your customers happy, even during downtime. Communicate your status early to reduce support tickets and build customer trust! Reduce support questions. Be proactive and share your status to save your team's time during issues. Communicate maintenances Schedule a planned maintenance in Instatus. Allow your customers to plan around any downtime. Allow customers to subscribe Customers can subscribe to your status page, hence keeping them in the loop and reducing the number of new conversations being created. Options include Email, SMS, webhooks, Slack, MS Teams, Discord, RSS & Atom Automate your status Integrate with 12+ monitoring solutions to update your status automatically, or use webhooks or our API Customize your page Make your page your own by adding your logo, colors, and any custom HTML, CSS or Javascript you like. Support multiple languages and choose from 26+ languages we support Components & Groups Show different parts of your systems and organize them into groups. Display their uptime and allow customers to go back in time to check your historical uptime. Add widgets to your site Add a floating widget, footer badge, or intercom app to highligh your status directly on your websites


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 14
**How Do G2 Users Rate Instatus?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.7/10)

**Who Is the Company Behind Instatus?**

- **Seller:** [Instatus](https://www.g2.com/sellers/instatus)
- **Year Founded:** 2020
- **HQ Location:** Beaverton, US
- **Twitter:** @instatus (1,670 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/69756539 (11 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 86% Small-Business, 14% Mid-Market


### 19. [Rollbar](https://www.g2.com/products/rollbar/reviews)
  Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade grouping uses machine learning to reduce noise and gives you error signals you can trust.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 165
**How Do G2 Users Rate Rollbar?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.2/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.0/10 (Category avg: 8.7/10)

**Who Is the Company Behind Rollbar?**

- **Seller:** [Rollbar](https://www.g2.com/sellers/rollbar)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @rollbar (3,913 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3073979/ (29 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 62% Small-Business, 26% Mid-Market


#### What Are Rollbar's Pros and Cons?

**Pros:**

- Easy Setup (1 reviews)
- Setup Ease (1 reviews)
- Simple (1 reviews)

**Cons:**

- Error Handling (1 reviews)

### 20. [SquaredUp](https://www.g2.com/products/squaredup-squaredup/reviews)
  SquaredUp is a unified observability portal. Say goodbye to blind spots and data silos. Using data mesh and cutting-edge data visualization, SquaredUp gives IT and engineering teams one place to see everything that matters. Bring together data from across your tech stack without the headache of moving the data. Unlike other monitoring and observability tools that rely on a data warehouse, SquaredUp leaves your data where it is, plugging directly into each data source to index and stitch the data together using a data mesh. Teams have one place to go where they can search, visualize, and analyze data across all their tools. Take control of infrastructure, application, and product performance with unified visibility. Learn more at squaredup.com What you get: \> Cutting-edge data visualization \> Access to 100+ data sources \> Any custom data source via Web API \> Multi-cloud observability \> Cost monitoring \> Unlimited dashboards \> Unlimited monitors Key features: \> Out-of-box dashboards \> Simple, flexible dashboard designer \> Real-time monitoring \> High-level roll-up views \> Object drill downs \> Notifications (Slack, Teams, email, etc.) \> SQL analytics Free for up to 3 users. Head over to SquaredUp - The Unified Observability Portal to learn more \>\>\> https://squaredup.com/ We also have a dedicated SCOM product, Dashboard Server for SCOM. See our product page to learn how we help to transform SCOM with end-to-end visibility \>\>\> https://ds.squaredup.com/ To find out what plan is best for you, go to \>\>\> https://squaredup.com/pricing/


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 15
**How Do G2 Users Rate SquaredUp?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind SquaredUp?**

- **Seller:** [SquaredUp](https://www.g2.com/sellers/squaredup-a3718528-f219-4047-b8f5-3a20303868d1)
- **Year Founded:** 2011
- **HQ Location:** Maidenhead, GB
- **Twitter:** @squared_up (1,170 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/squared-up-limited/ (91 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 60% Enterprise, 33% Mid-Market


#### What Are SquaredUp's Pros and Cons?

**Pros:**

- Dashboard Customization (1 reviews)
- Dashboard Design (1 reviews)
- Dashboard Quality (1 reviews)
- Dashboards (1 reviews)
- Dashboard Usability (1 reviews)

**Cons:**

- Complexity (1 reviews)
- Complex Setup (1 reviews)
- Configuration Difficulty (1 reviews)
- Difficult Configuration (1 reviews)
- Difficult Learning (1 reviews)

### 21. [Parny](https://www.g2.com/products/parny/reviews)
  Parny is an AIOps platform that helps engineering and operations teams understand, correlate, and respond to incidents across complex infrastructure environments. Parny ingests signals from existing monitoring tools and automatically discovers services and infrastructure components through built-in service discovery. It continuously maps real-time dependencies using its Domain Tree and Infrastructure Visibility capabilities, allowing teams to see how systems connect, where failures propagate, and what impact they create. Rather than treating alerts as isolated events, Parny correlates signals and transforms them into contextualized incidents. Alert and incident management workflows ensure that the right alert reaches the right responder with the correct operational context, reducing noise and accelerating resolution. By combining topology awareness, dependency intelligence, and response automation, Parny enables teams to move beyond reactive monitoring toward operational clarity. It supports modern distributed environments including microservices, containers, and hybrid cloud infrastructure without requiring replacement of existing observability investments. This approach helps organizations improve reliability, reduce alert fatigue, strengthen ownership visibility, and maintain service health at scale.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 11
**How Do G2 Users Rate Parny?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind Parny?**

- **Seller:** [Parny](https://www.g2.com/sellers/parny)
- **Company Website:** https://parny.io/
- **Year Founded:** 2022
- **HQ Location:** Istanbul, TR
- **Twitter:** @Parnyio (13 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/parny-io/ (5 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 58% Mid-Market, 25% Small-Business


#### What Are Parny's Pros and Cons?

**Pros:**

- Alert Management (8 reviews)
- Ease of Use (8 reviews)
- Alerting System (6 reviews)
- Team Collaboration (5 reviews)
- Artificial Intelligence (4 reviews)

**Cons:**

- Limited Features (2 reviews)
- Limited Mobile Functionality (2 reviews)
- App Quality (1 reviews)
- Integration Issues (1 reviews)
- Missing Features (1 reviews)

### 22. [Middleware](https://www.g2.com/products/middleware/reviews)
  Middleware is a full-stack observability platform designed to help users monitor and debug their applications by consolidating all metrics, logs, and traces into a single unified timeline. This solution is particularly beneficial for developers and DevOps teams, as it allows them to identify root causes of issues and resolve them in real time. By breaking down data silos, Middleware enhances visibility across various components of an application, ultimately leading to reduced downtime and improved user experiences. The target audience for Middleware includes businesses of all sizes, from startups to large enterprises, that rely on complex software infrastructures. These organizations often face challenges in monitoring their applications effectively, especially when dealing with multiple data sources. Middleware addresses these challenges by providing a comprehensive suite of monitoring tools that cater to diverse use cases. For instance, teams can leverage log monitoring to track application performance, while real-time monitoring capabilities ensure that any anomalies are detected and addressed promptly. Key features of Middleware include log monitoring, application performance management (APM), infrastructure monitoring, and synthetic monitoring. The unified dashboard is a standout feature, allowing users to view all relevant data—metrics, logs, and traces—consolidated in one place. This holistic view simplifies the debugging process, enabling teams to quickly pinpoint issues and implement solutions. Additionally, Middleware offers alerting and notification functionalities that keep users informed of critical events, ensuring that they can respond to potential problems before they escalate. Root-cause analysis is another essential aspect of Middleware, empowering teams to investigate and understand the underlying factors contributing to application issues. This feature not only aids in immediate problem resolution but also helps in preventing similar issues from arising in the future. Furthermore, the integration of LLM observability enhances the platform's capabilities, providing deeper insights into application behavior and performance. Overall, Middleware stands out in the observability landscape by offering a comprehensive, user-friendly platform that integrates various monitoring tools into a cohesive experience. Its focus on real-time insights and root-cause analysis makes it a valuable asset for organizations looking to optimize their software performance and enhance user satisfaction.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 54
**How Do G2 Users Rate Middleware?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.7/10)

**Who Is the Company Behind Middleware?**

- **Seller:** [Middleware](https://www.g2.com/sellers/middleware)
- **Company Website:** https://middleware.io/
- **Year Founded:** 2014
- **HQ Location:** San Francisco, California
- **Twitter:** @middleware_labs (300 Twitter followers)
- **LinkedIn® Page:** https://linkedin.com/company/middleware-labs (56 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 73% Small-Business, 16% Enterprise


#### What Are Middleware's Pros and Cons?

**Pros:**

- Monitoring (22 reviews)
- Ease of Use (21 reviews)
- Real-time Monitoring (21 reviews)
- Dashboard Usability (16 reviews)
- Easy Setup (16 reviews)

**Cons:**

- Integration Issues (14 reviews)
- Configuration Complexity (9 reviews)
- Learning Curve (9 reviews)
- Learning Difficulty (8 reviews)
- Complex Setup (7 reviews)

### 23. [Centreon Infra Monitoring](https://www.g2.com/products/centreon-infra-monitoring/reviews)
  Centreon is a comprehensive IT monitoring solution designed to help organizations gain full visibility and control over their IT operations. By providing real-time insights into system performance, network health, and application availability, Centreon enables businesses to proactively manage their IT environments, ensuring uninterrupted operations and optimal resource utilization. Targeted primarily at IT departments and operations teams, Centreon serves a diverse range of industries, from small businesses to large enterprises. Its user-friendly interface and customizable dashboards make it accessible for both technical and non-technical users. This versatility allows organizations to tailor the monitoring experience to their specific needs, making it an invaluable tool for maintaining operational efficiency and enhancing service delivery. One of the key use cases for Centreon is its ability to prevent downtime through proactive issue detection. By continuously monitoring critical systems and applications, Centreon alerts IT teams to potential problems before they escalate into significant outages. This proactive approach minimizes disruptions and helps organizations maintain a reliable IT infrastructure, which is essential for meeting business demands and ensuring customer satisfaction. Centreon also emphasizes resource optimization, allowing businesses to maximize efficiency and reduce IT costs. By providing detailed insights into resource utilization, organizations can identify underperforming assets and make informed decisions about capacity planning and resource allocation. This capability enables businesses to streamline their IT operations, ultimately leading to cost savings and improved performance. In addition, Centreon enhances the user experience by delivering consistent, high-quality IT services. With its comprehensive monitoring capabilities, IT teams can ensure that applications and services are running smoothly, providing end-users with the reliable performance they expect. This focus on user experience fosters customer loyalty and supports overall business success by aligning IT services with organizational goals. Centreon distinguishes itself in the IT monitoring category by combining powerful monitoring features with a user-centric approach. Its ability to deliver actionable insights, prevent downtime, optimize resources, and enhance user experience makes it a vital tool for organizations looking to improve their IT operations and achieve business success.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 89
**How Do G2 Users Rate Centreon Infra Monitoring?**

- **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.7/10)

**Who Is the Company Behind Centreon Infra Monitoring?**

- **Seller:** [Centreon](https://www.g2.com/sellers/centreon)
- **Company Website:** https://www.centreon.com/
- **Year Founded:** 2005
- **HQ Location:** Paris, France
- **Twitter:** @Centreon (697 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/830051/ (154 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Network Engineer
  - **Top Industries:** Information Technology and Services, Internet
  - **Company Size:** 63% Mid-Market, 25% Enterprise


#### What Are Centreon Infra Monitoring's Pros and Cons?

**Pros:**

- Ease of Use (9 reviews)
- Monitoring (8 reviews)
- Monitoring Capabilities (7 reviews)
- Real-time Monitoring (7 reviews)
- Integrations (6 reviews)

**Cons:**

- Complex Configuration (5 reviews)
- Not User-Friendly (5 reviews)
- Complex Setup (4 reviews)
- Difficult Learning (4 reviews)
- Learning Curve (4 reviews)

### 24. [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews)
  SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution. By unifying alerts from over 200 third-party tools, our platform uses AI-powered correlation and intelligent deduplication to eliminate alert fatigue. For DevOps, SRE, and IT teams, this means a massive reduction in "noise," allowing them to focus on critical system health rather than chasing false positives. Key Benefits for High-Performing Teams include: Accelerated Remediation: Drive significant operational improvements, with customers reporting up to a 68% reduction in Mean Time to Remediation (MTTR) and a 93% improvement in Mean Time to Acknowledge (MTTA). Intelligent On-Call Management: Automate complex scheduling and escalation paths. Ensure the right subject matter expert is reached instantly via Slack, Microsoft Teams, SMS, or mobile app notifications. Proactive SRE Workflows: Move beyond reactive firefighting. Use standardized runbooks, automated post-mortems, and SLO tracking to adopt Site Reliability Engineering (SRE) best practices effortlessly. Real-Time Collaboration: Empower cross-functional "incident swarming" with integrated communication tools and shared visibility, ensuring stakeholders are kept informed through automated status pages. Our mission is to provide the most user-friendly incident management solution on the market. By combining deep observability insights with proactive automation, we empower companies to strengthen system reliability and deliver seamless digital experiences. Whether you are managing on-premises infrastructure or scaling in the cloud, SolarWinds Incident Response provides the structured approach needed to maintain operational resilience. Transform your incident lifecycle from a manual burden into a streamlined, automated engine for continuous improvement.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 307
**How Do G2 Users Rate SolarWinds IT Incident Response (Squadcast)?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 9.0/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.9/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.7/10)

**Who Is the Company Behind SolarWinds IT Incident Response (Squadcast)?**

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds (19,570 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,824 employees on LinkedIn®)
- **Ownership:** NYSE: SWI

**Who Uses This Product?**
  - **Who Uses This:** DevOps Engineer, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 50% Mid-Market, 41% Small-Business


#### What Are SolarWinds IT Incident Response (Squadcast)'s Pros and Cons?

**Pros:**

- Efficiency (19 reviews)
- Notifications (15 reviews)
- Reliability (13 reviews)
- Intuitive (12 reviews)
- Automation (10 reviews)

**Cons:**

- Notification Issues (28 reviews)
- Alert Overload (20 reviews)
- Missing Features (11 reviews)
- Feature Issues (9 reviews)
- Call Issues (8 reviews)

### 25. [Scout Monitoring](https://www.g2.com/products/scout-monitoring/reviews)
  Scout Monitoring is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a developer-centric UI, and tracing that ties bottlenecks directly to source code, Scout helps teams spend less time debugging and more time building great products. Quickly identify, prioritize, and resolve issues like memory bloat, N+1 queries, slow database queries, and related performance problems using lightweight instrumentation with minimal overhead. Built for developers, by developers, Scout supports Ruby, PHP, Python, and Elixir applications and provides a unified view of application performance, errors, and logs with simple, transparent pricing.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 73
**How Do G2 Users Rate Scout Monitoring?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.0/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Admin:** 9.6/10 (Category avg: 8.7/10)

**Who Is the Company Behind Scout Monitoring?**

- **Seller:** [Scout Monitoring](https://www.g2.com/sellers/scout-monitoring)
- **Year Founded:** 2008
- **HQ Location:** Fort Collins, CO
- **Twitter:** @ScoutAPM (1,777 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/620075/ (21 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** CTO, Founder
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 61% Small-Business, 35% Mid-Market


#### What Are Scout Monitoring's Pros and Cons?

**Pros:**

- Insights (6 reviews)
- Efficiency (5 reviews)
- Ease of Use (3 reviews)
- Features (2 reviews)
- Monitoring (2 reviews)

**Cons:**

- Missing Features (3 reviews)
- Compatibility Issues (2 reviews)
- Pricing Issues (2 reviews)
- Expensive (1 reviews)
- Filtering Issues (1 reviews)


    ## What Is IT Alerting Software?
  [IT Management Software](https://www.g2.com/categories/it-management)
  ## What Software Categories Are Similar to IT Alerting Software?
    - [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)
    - [Incident Management Software](https://www.g2.com/categories/incident-management)
    - [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring)